Hello all,
It's great to have found this forum, I was getting a bit desperate from the lack of customer support on the HTC website...
I stumbled into some issues with my HTC Touch Diamond, and I hope some of you will know the answer to some of them
Let me number them for convenience in replying:
1) Battery charging while the phone is off results in the battery status only going up till about 80% in a few hours, and then staying there. No matter how long I charge my phone, it doesn't go higher than 80%. After a reset, the battery does indicate 100%. How can I fix this without having to reset every time after a charge? Why doesn't the phone "see" the battery is full while it's on? How long should it normally take to charge to 100%?
2) Old SMS messages that I transfered from my SIM card don't show up with the sender's name, but show the sender's number instead. This happens in the Touchflo 3D messages overview, but also in the "all messages" section. New messages from the same sender do show up well. How can I make the old messages also display the senders name?
3) Can I disable threaded SMS messages if I want to somehow?
4) Can I disable the "you are roaming" warning in the weather section? The network I use is *always* in "roaming mode", because my provider uses another provider's network. This cannot be fixed by using a different SIM card. Can I turn off these warnings? They are quite annoying.
5) Another thing that bugged me, is that the screen went off so quickly while in a call. FIXED WITH: \HKLM\Drivers\BuiltIn\RIL\EnableFastDormantDisplayDuringCall
6) There are some "music" files (ring, beep, bt_beep, callend) which show up in my music overview. Why? Where are they? I can't find them, but I want to get rid of them...
7) No snooze function for the alarm.....? Such a basic function, why doesn't this exist? Is it possible to "get" it somehow (while still keeping the alarm option in the Home/Today screen)?
8) When in threaded SMS messaging, it is impossible to select a message. When you click it, the sender screen opens, and only after canceling that screen, you end up with the message being selected. Only then you can delete it. Is it possible to just select the message without opening the sender screen?
9) Manage folders for SMS/MMS is greyed out. Why?
10) Birthday's from contacts don't show up on the "today" screen/calendar?
That's it for now, I already installed the advanced config tool, which of course adds great flexibility!
Thanks in advance for any replies!
see this:
http://forum.xda-developers.com/showthread.php?t=372263
HKCU\Software\Microsoft\Inbox\Settings\OEM\SMSInbo xThreadingDisabled=1
HKLM\Software\Microsoft\Inbox\Settings\SMSNoSentMs g=0
and I also want to add my problem, when I use headphone to listen music, it will have a sound drop every 3-4 mins, but no problem when using BT handsfree or the internal speaker, any idea?
6) You've included the ring tones in your WMP library I think.
7) Yes you can snooze. When your alarm goes off, get the notification to the foreground and there'll be menu options to snooze.
8) Use the Up/Down hardware keys. (Default cursor position when you're in threaded mode is a new message in a text input box, but if you press the Up hardware key, it'll go to the last sent/received message in the thread).
Thanks!
About 6) though, I don't think it's the ringtones. There are many more ringtones on the phone than just these 4 files. Also, they don't appear in the ringtone selection screen. Any idea how i can search the phone to find those files? Windows (XP) search doesn't really want to search in my mobile device..
About 7) Ok, didn't see that. When I just wake up, I am too sleepy to think. Can't the snooze functionality be mapped standard to some button or another?
Ildefonse said:
Hello all,
It's great to have found this forum, I was getting a bit desperate from the lack of customer support on the HTC website...
I stumbled into some issues with my HTC Touch Diamond, and I hope some of you will know the answer to some of them
Let me number them for convenience in replying:
1) Battery charging while the phone is off results in the battery status only going up till about 80% in a few hours, and then staying there. No matter how long I charge my phone, it doesn't go higher than 80%. After a reset, the battery does indicate 100%. How can I fix this without having to reset every time after a charge? Why doesn't the phone "see" the battery is full while it's on? How long should it normally take to charge to 100%?
2) Old SMS messages that I transfered from my SIM card don't show up with the sender's name, but show the sender's number instead. This happens in the Touchflo 3D messages overview, but also in the "all messages" section. New messages from the same sender do show up well. How can I make the old messages also display the senders name?
3) Can I disable threaded SMS messages if I want to somehow?
4) Can I disable the "you are roaming" warning in the weather section? The network I use is *always* in "roaming mode", because my provider uses another provider's network. This cannot be fixed by using a different SIM card. Can I turn off these warnings? They are quite annoying.
5) Another thing that bugged me, is that the screen went off so quickly while in a call. FIXED WITH: \HKLM\Drivers\BuiltIn\RIL\EnableFastDormantDisplayDuringCall
6) There are some "music" files (ring, beep, bt_beep, callend) which show up in my music overview. Why? Where are they? I can't find them, but I want to get rid of them...
7) No snooze function for the alarm.....? Such a basic function, why doesn't this exist? Is it possible to "get" it somehow (while still keeping the alarm option in the Home/Today screen)?
8) When in threaded SMS messaging, it is impossible to select a message. When you click it, the sender screen opens, and only after canceling that screen, you end up with the message being selected. Only then you can delete it. Is it possible to just select the message without opening the sender screen?
9) Manage folders for SMS/MMS is greyed out. Why?
10) Birthday's from contacts don't show up on the "today" screen/calendar?
That's it for now, I already installed the advanced config tool, which of course adds great flexibility!
Thanks in advance for any replies!
Click to expand...
Click to collapse
Hello,
It seems to me I keep seeing my identical twin right before my very eyes. Almost every complaint or everything that people are saying or having about this phone is a direct page out of my own book. All the problems and lack of support and no fix for any of this. My question is there even a fix to any of this so far I have found none. According to HTC just to do a hard factory reset (which really will not fix anything, accept to restore it to factory settings and succeed in wiping anything not factory installed off your phone). I at my wits end this is a $700 + (piece of crap) phone and supposed to be a top of the line and it barely functions.
How come they do not have even a flicker of an indication that the phone is charging while it is off, Such as a light on the phone itself not the charger? Also, why doesn't the batter last longer all together, and have a much needed better battery life?
My SMS (text) message question is why should we have to go into the all message area/section to see the entire message? Why can we not just be able to scroll up in the main message screen to reveal the rest of the message if it is longer than the screen?
Screen turning off during calls
About the screeen going off during a call is a problem with the phone. Believe me you are not the only one with this problem. Besides myself I have heard many complaints. I have also heard that the fix that you have listed should take care of the problem. However, someone said they tried it and it did not work. As for me I am still trying to get someone to explain how to use it. I am not sure where I am supposed to go in order to or how to use it. Please if you can I would greatly appreaciate any help at all you can offer me on this.
ALARM
There is a snooze function in the alarm. It can be set to 5 min, 15 min and some other settings. I believe (and if I am correct) it comes up after the alarm goes off with the different snooze times offered and you then select the one you would like. Hope this helps.
What I find annoying rather than too serious is that if you go back into a section where there is input the keboard will return to where you left it (like the number pad, rather than the initial main keyboard) instead of returning to the main keyboard.
I have these plus more issues with the phone.
One of my current and quite aggravating problems is that all settings do not remain as they have been changed to. Enevitabely they undoubtedly revert back to whatever their default settings were. For example the backligt while on battery setting. I keep changing it from its default of 10 sec to 2 min and it eventually at some random unknown point will automatically revert back to is default setting. Another one that does this is the calander I set it to open in month view however even though it keeps showing it is set to open at month view it never does.
Also I don't know about you. However, the phone is often sluggish, slow, and freezing up. While it is sluggish if I want to navigate somewhere I have to navigate in the opposite direction you normally navigate to get where you are trying to go.
3G does not work in the US. Which means Video calling will and does not work (on non US vers).
finding and downloading apps for the phone is difficult. I usually get messges saying the program is not a pocket pc enabled program (or something along those lines) and will not work.
when trying to view photos in the file explorer (because naturally that is the only place you can beam them from and not the main photo album screen) they are supposed to show up as icons so you can see which is which and send the ones you want, they always do not.
The Voice commander program takes forever to work if it even bothers to work at all (it almost never recognizes the command you are saying).
Scrolling/touch flow presents somewhat of a problem to me. Often it does not do what I am trying to do (such as scroll or navigate) instead it will be as act as if I have clicked on or selected an item/program/ contact or whatever instead of another function such as scrolling. For example if I am scrolling, and need to stop it the only way I know how is to lightly tap the screen. However, this not always but often or usually results in an item being activated as though it had been clicked on (such as a phone call being initated). That I find a bit comical or ironic because often I have difficulty making or placing a call when I am trying to.
These next few items are just personal notes or observations rather than problems. However, battery life is awful, and what in the world possessed them (HTC) not to have an external memory card slot? Whatever gave them the idea that 4GB is anywhere near even close to enough storage, pics, music, games, video. . . .NO WAY! Also, in my opinion the scroll menue bar on the bottom of the screen is too close toe the man screen above it. So, inevetibly if I am trying to scroll or navigate something in onre of the menues such as pics, music, or different cities weather I usually end up hitting the scroll menue bare and it navigates me away from what I am doing (which is typical with the touch flow feature, it usually gives me difficulty). In my opinion they just should have not had any of the jard buttons on the phone made the screen larger (the complete size/length of the phone) and had all of buttons/commands activated by/on the screen itself. Another annoying thing is that there is only one connection to the phone. So, if you want to listen to music via the headset witch undoubtedly suck the life out of the battery howe are u supposed to charge the phone?
Well, those are just SOME of my thoughts, problems, frustrations, complaints, advice, ect. . . There is pleanty more where they came from.
I would eternally be greateful if you or anyone else could offer anything at all regarding my problems with the phone or any other information, any developments, or anything at all in relation to the Diamond piece of crap.
Please feel free to let me know if I can return the favor and help you in anyway. I am happy to help. Good luck with your phone.
Sincerely,
Jennifer
There is a snooze function in the alarm. It can be set to 5 min, 15 min and some other settings. I believe (and if I am correct) it comes up after the alarm goes off with the different snooze times offered and you then select the one you would like.
Click to expand...
Click to collapse
what about a specific program like travel alarm. it's cheap and have very big buttons for the snooze. you don't have to look for options (5,10,15 min) you just preset the snooze and you keep pressing the "snooze" button till you''ll be late (happened to me)..hehehe
How come they do not have even a flicker of an indication that the phone is charging while it is off, Such as a light on the phone itself not the charger? Also, why doesn't the batter last longer all together, and have a much needed better battery life?
Click to expand...
Click to collapse
during the charging there is a very nice soft light going around (spinning) the action button. believe me, i am looking at it right now. maybe it's the htc trying to hypnotize it's happy customers...lol. when the charging is finished the light stop spinning
My SMS (text) message question is why should we have to go into the all message area/section to see the entire message? Why can we not just be able to scroll up in the main message screen to reveal the rest of the message if it is longer than the screen?
Click to expand...
Click to collapse
it's a step forward. before htc flow you had to go to messages and look for yr message. now you see the beginning of the message on the main screen (aha, that's the one!) and with a push of thumb (it better be not a big one) you go straight to yr important SMS. not bad, i think.
One of my current and quite aggravating problems is that all settings do not remain as they have been changed to. Enevitabely they undoubtedly revert back to whatever their default settings were. For example the backligt while on battery setting. I keep changing it from its default of 10 sec to 2 min and it eventually at some random unknown point will automatically revert back to is default setting. Another one that does this is the calander I set it to open in month view however even though it keeps showing it is set to open at month view it never does.
Click to expand...
Click to collapse
did you uncheck the "auto adjust backlight" option? it might work.
So, inevetibly if I am trying to scroll or navigate something in onre of the menues such as pics, music, or different cities weather I usually end up hitting the scroll menue bare and it navigates me away from what I am doing (which is typical with the touch flow feature, it usually gives me difficulty).
Click to expand...
Click to collapse
try sliding on the main screen you don't have to use the menu bar. you also can use the upper strip where the name of the menu is written.
as a conclusion and a friendly advice, be patient,try and get used to the new gadget. it's not so bad...i have my hopes in the rom that soon (i hope) we'll have from the pros that are doing it here just for fun. i was also taken by surprise in the first 24 hours. i did expected for this price to get a gadget that will make my coffee in the morning and voice guided me to the bathroom..lol! it isn't so. we had the courage (and the $) to buy the first batch. improvements are still to come.
Screen turning off during calls
this *feature* seems to be resolved see this post for details:
http://forum.xda-developers.com/showpost.php?p=2304445&postcount=94
Dear Jennifer and others,
I am glad I am not alone. Yes, today I also discovered that after changing the 10 second backlight off on battery mode to 30 seconds, it jumps back automagically to 10 seconds. This happens without the option "auto adjust" being turned on.
This is extremely frustrating to say the least... Especially when in a light environment, and you can't see the screen without the backlight.
I'm going to try the offered solution for the screen turning off during a call, because the original solution didn't work for me either, I discovered today.
The battery life is starting to get to me, with the phone going dead on me after one night (idle of course) + one day (maybe 1 min calling, some texting, some google maps) of use. This is ridiculous...
Anyone found a solution for one of the other issues mentioned?
I would also like to point out, that I think the setting "disable startup animation" in the advanced config tool does not seem to work for the diamond.
I set this, but it still shows the HTC animation. However, the sound is gone
Ildefonse said:
Dear Jennifer and others,
I am glad I am not alone. Yes, today I also discovered that after changing the 10 second backlight off on battery mode to 30 seconds, it jumps back automagically to 10 seconds. This happens without the option "auto adjust" being turned on.
This is extremely frustrating to say the least... Especially when in a light environment, and you can't see the screen without the backlight.
I'm going to try the offered solution for the screen turning off during a call, because the original solution didn't work for me either, I discovered today.
The battery life is starting to get to me, with the phone going dead on me after one night (idle of course) + one day (maybe 1 min calling, some texting, some google maps) of use. This is ridiculous...
Anyone found a solution for one of the other issues mentioned?
Click to expand...
Click to collapse
Thank you for your help I really appreaciate it. However, unfortunately I have that setting unchecked and it is still continuning to do that. I just went in there to check and it was of course back to 10 sec. I don't know how to fix it. The odd thing though is that it only does it with the setting for turning off the backlight while running on battery not while plugged in. I am not sure why but it is extremely aggravating. I am begining to think I am going to try and exchange it for the Cruise. It sounds like a much better phone. Though, I am waiting to see about the Diamond US ver. I am not sure what to do. I want to try the sollution for the backlight while on a call problem. However, I am clueless about how to do it. Apparently from what I understand I need to get a program in order to make the changes and I am not exactly sure how to get the program and install it then how to do it once I have the program. I would love some help with that. Thanks again.
Jennifer
The way I did it is as follows:
1) install active sync / your mobile device on your pc/laptop, using the cd's that came with the phone.
2) download and use this software to enable RAPI: http://www.breaksoft.com/Download/MRE/EnableRAPI.zip
(read about it on http://www.breaksoft.com/Blog/Posts/2005/8/Mobile_Registry_Editor_FAQ.aspx)
3) download mobile registry editor: http://www.breaksoft.com/Blog/Utilities/2005/1/Mobile_Registry_Editor.aspx
4) run it, browse to the settings as mentioned, double click them and change their values:
HKLM\Drivers\BuiltIn\RIL\BatteryTimeoutInCall set from 5 to 0
HKLM\Drivers\BuiltIn\RIL\BatterySuspendTimeoutInCa ll from 5 to 0
HKLM\Drivers\BuiltIn\RIL\EnableFastDormandDisplayD uringCall from 1 to 0
(where HKLM stands for HKEY_LOCAL_MACHINE)
5) soft reset your phone and it should work...?
Good luck, let me know if it works.
What bugs me most is the following:
If i turn off the screen of my phone by pressing the on/off switch and i recieve a SMS the SMS-tone won't sound.
When i press the on/off button again to use my phone the tone will sound, butt i recieved the message half an hour ago :S.
The only way to avoid this is to lock the phone and not turn off the screen, which results in a stand-by time of only 8-10 hours (not sufficient for my use).
Are there any fixxes for this problem?
>> If i turn off the screen of my phone by pressing the on/off switch and i recieve a SMS the SMS-tone won't sound.
HKLM\drivers\builtin\RIL:
DisableSMSWakeUpEvent : set this value to "0
MSSH said:
What bugs me most is the following:
If i turn off the screen of my phone by pressing the on/off switch and i recieve a SMS the SMS-tone won't sound.
When i press the on/off button again to use my phone the tone will sound, butt i recieved the message half an hour ago :S.
The only way to avoid this is to lock the phone and not turn off the screen, which results in a stand-by time of only 8-10 hours (not sufficient for my use).
Are there any fixxes for this problem?
Click to expand...
Click to collapse
i thought i had the same problem.
then i had my collegue send my an sms. i got an audibile message while my phone was in standby (screen - off)
if you enable wake up from sms, does it completely wake up your phone?
sandervanzijl said:
i thought i had the same problem.
then i had my collegue send my an sms. i got an audibile message while my phone was in standby (screen - off)
if you enable wake up from sms, does it completely wake up your phone?
Click to expand...
Click to collapse
Ok, typical because i sometimes got a message, but 9 outta 10 times i didn't.
Changing the registry setting fixes my problem and completely awakes my phone. Exactly what i want.
Outstanding issues
Alright, so as for me, the following issues are still not resolved:
1) Battery charging while the phone is off results in the battery status only going up till about 80% in a few hours, and then staying there. No matter how long I charge my phone, it doesn't go higher than 80%. After a reset, the battery does indicate 100%. How can I fix this without having to reset every time after a charge? Why doesn't the phone "see" the battery is full while it's on? How long should it normally take to charge to 100%?
2) Old SMS messages that I transfered from my SIM card don't show up with the sender's name, but show the sender's number instead. This happens in the Touchflo 3D messages overview, but also in the "all messages" section. New messages from the same sender do show up well. How can I make the old messages also display the senders name?
3) Can I disable the "you are roaming" warning in the weather section? The network I use is *always* in "roaming mode", because my provider uses another provider's network. This cannot be fixed by using a different SIM card. Can I turn off these warnings? They are quite annoying.
4) There are some "music" files (ring, beep, bt_beep, callend) which show up in my music overview. Why? Where are they? I can't find them, but I want to get rid of them... They are not the ringtones of the phone.
5) Manage folders for SMS/MMS is greyed out. Why?
6) Birthday's from contacts don't show up on the "today" screen/calendar?
7) after changing the 10 second backlight off on battery mode to 30 seconds, it jumps back automagically to 10 seconds. This happens without the option "auto adjust" being turned on.
8) The setting "disable startup animation" in the advanced config tool does not seem to work for the diamond. I set this, but it still shows the HTC animation. However, the sound accompanying the animation is gone.
If anyone has a solution to any of the above, I will be eternally grateful
I think alot of these niggles will be solved by a new rom update...now when HTC get their fingers out of their asses and provide the owners of the Diamond one is entirely another question.
Other than reg editing i dont think theres much you can do unless someone here develops a new better rom to solve alot of these issues you guys seem to be having.
How dangerous is it to "work" in the registry settings?
JP
JEPEDEWE said:
How dangerous is it to "work" in the registry settings?
JP
Click to expand...
Click to collapse
I dont really know to be honest as this is my very first foray into Windows Mobile...but if its anything like WinXp or Vista reg editing then i suppose if you start messing around with values...you might find that you no longer have a phone that works properly but as i said i really dont know what sort of damage you could do with the phone via reg editing/hacking etc.
Personally for me, when i get my Diamond ill only make the changes that have been proven to work ie the Diamond tweaking thread. Other than that i dont think ill be mucking around with the registry too much.
Ildefonse said:
Alright, so as for me, the following issues are still not resolved:
2) Old SMS messages that I transfered from my SIM card don't show up with the sender's name, but show the sender's number instead. This happens in the Touchflo 3D messages overview, but also in the "all messages" section. New messages from the same sender do show up well. How can I make the old messages also display the senders name?
4) There are some "music" files (ring, beep, bt_beep, callend) which show up in my music overview. Why? Where are they? I can't find them, but I want to get rid of them... They are not the ringtones of the phone.
5) Manage folders for SMS/MMS is greyed out. Why?
6) Birthday's from contacts don't show up on the "today" screen/calendar?
Click to expand...
Click to collapse
The problems above are not Diamond specific. They exists in all WM devices.
2) Once transfered to SIM card, the format of the phone number might changed (compared to the one in your contacts). This might be the cause of the problem.
4) These files are located in \Windows folder. Don't have Diamond, so don't know how to solve this problem for you. Normally most players I used so far has a way to exclude some folders.
5) You are not able to create any folders for SMS/MMS. That is why it is greyed out. This is always true since I use WM2003SE to WM6.1
6) If you create contacts using any WM devices, the Birthday appointment is not automatically created. If you sync your contacts to your PC (with Outlook installed), Outlook will created the appointments for you and they will be copied over to your device. Or, if you installed 3rd party PIM (ex, Pocket Informant), normally 3rd party PIM will automatically created the birthday appointments for you.