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Hi Guys,
Could someone tell me why my 2 weeks old Galaxy S (Service Provider: Bell) turns it self off out of the blue?
It happend twice already, the phone was on my pocket, I pushed the on/off side botton and nothing happens, the screen is pitch black!!
This is an irritating issue as I'm forced to physically take out the phone from the case and remove the battery and put it back on to turn on the phone.
Does anybody whats causing this issue? and how to fix it ?
Your help is much appreciated!
Cheers
Also, I was wondering if I do a factory reset to try solving the random shutting down problem, will I have to re-purchase all the apps I bought from the Market?
Send for warranty is needed I think
Sent from my GT-I9000 using XDA App
Essayli said:
Also, I was wondering if I do a factory reset to try solving the random shutting down problem, will I have to re-purchase all the apps I bought from the Market?
Click to expand...
Click to collapse
No, the info that you purchased the apps is stored in your Google account. So if you use the same Google account as you're using now as your primary account after reset, you can download all those apps for free. (Primary account is the Google account you first associated with the device.)
i had the same problem with 3 different bell vibrants. About 6 days ago, i bought a new sim card from bell for $5, and it has not happened since. I bought my phone from Bestbuy, but bought my new sim card from Bell store because perhaps the bestbuy sim cards are outdated. Hopefully it stays ok.
One thing i did notice was that when my phone would turn off by itself, it was always in an area where there was bad reception. Maybe a link.
I found that it happened when I installed a different launcher other than Touchwiz. I was using LauncherPro, uninstalled it and everything worked fine. I installed ADW and everything is fine so far.
I saw this thread yesterday and was thankful mine hadn't developed this issue. And then last night after about two hours idle time, my SGS switched itself off and the power button wouldn't respond at all. The only way to revive my beloved phone was to do a hard reset (i.e. removing the battery).
For what it's worth, the only "mods" I've made are installing a handful of apps. No new launcher, no custom ROMs etc.
I'm tempted to give Voda a ring and ask for a new SIM. But this really smells more like a hardware fault to me. A faulty SIM shouldn't result in a handset switching itself off, I'd think...
i'v encountered smailar problem , first i thought my phone turned itself off, later i suspected some apps i'v installed ( setCPU, autokiller etc), after while and digging, i found that i'v installed "Android Tweak" , it has an option to disable screen dim, and i'v used that option, so i changed it back and the problem is gone.
in Spain we have the same problem and no solution by now
http://www.htcmania.com/showthread.php?t=126937
Same thing happened to me last night. Maybe a bug with the date?
Rc-Blob said:
Same thing happened to me last night. Maybe a bug with the date?
Click to expand...
Click to collapse
Mine just died again ten minutes ago. I guess it's a possibility, but considering the number of bugs that we're all discovering with the hardware and software, I'm suspecting it's yet another dodgy batch of phones from Samsung.
I just bought two Galaxy S and I am having same problems with both. I called Belll and they said they never had this kind of problem before. I had installed few apps and thought may be those apps were causing the problem, but even after deleting the apps..phones are powering off itself...
Did any one find the solution yet??
Same problem here, and from what i am hearing is becoming frecuent among galaxy owners. Im amazed something this important hasnt made the news , i mean, its a huge malfunction issue .
I had the same issue.
I called up Samsung support and they asked me to do a phone reset. I didn't try that, but I upgraded the firmware and it's gone now. I suspect resetting the phone will also solve the issue.
This happened to me for the first time today as I woke up and it wasn't dark outside. When I looked to see what time it was my phone (that I use as an alarm) was off!!
This is the first blemish on an otherwise outstanding experience. But it is a major one. I will assume that it is somehow related to something I've installed. But I'm not looking forward to figuring it out, since I've got a lot of apps
lockpick said:
This happened to me for the first time today as I woke up and it wasn't dark outside. When I looked to see what time it was my phone (that I use as an alarm) was off!!
This is the first blemish on an otherwise outstanding experience. But it is a major one. I will assume that it is somehow related to something I've installed. But I'm not looking forward to figuring it out, since I've got a lot of apps
Click to expand...
Click to collapse
Good luck. I did a factory restore the other day to see if that would help. It didn't. Like you I use my SGS as an alarm... I woke up two hours late this morning because my phone had switched itself off in the middle of the night.
I'm currently waiting for a replacement handset. I'm not holding my breath that the new hardware won't have exactly the same bug though...
Mine started doing this yesterday...same with a bunch of coworkers that have the same phone. We think it may be related to bad reception.
Sigh
My phone just started doing this in the last couple of days.
I've also noticed sometimes it gets into a state of continuously saying "usb debugging connected" and then "usb connected" and just continuously keeps displaying those even though it has no usb cable anywhere near it..
Havent flashed the phone for about a week now and it was fine for 3-4 days after the flash so no idea what is going on..
Anyone else seen those usb messages? They come and go.. but it seems when they come its usually when my phone turns off..
Kilack said:
Sigh
My phone just started doing this in the last couple of days.
I've also noticed sometimes it gets into a state of continuously saying "usb debugging connected" and then "usb connected" and just continuously keeps displaying those even though it has no usb cable anywhere near it..
Havent flashed the phone for about a week now and it was fine for 3-4 days after the flash so no idea what is going on..
Anyone else seen those usb messages? They come and go.. but it seems when they come its usually when my phone turns off..
Click to expand...
Click to collapse
I've not seen anything like that myself but then I have stuck with stock firmware.
robbiev80 said:
Mine started doing this yesterday...same with a bunch of coworkers that have the same phone. We think it may be related to bad reception.
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Click to collapse
Thats funny...because the only time it has happened to me is at work, where the phone is struggling for reception. It has turned off a total of about 8 times over 1 month. It has never turned off anywhere else (except one other time i was getting bad reception in the forest, and a few minutes later it was off)...strange
I'm not sure how else to say this, it's kind of bizarre.
I've had my rooted NOOKcolor since Christmas, and it's worked fine (rooted it on Christmas), but starting today it just randomly reboots.
It's been sitting next to me, I haven't messed with it much today, but it has rebooted 5 times in the past 10 hours, without having being touched to provoke this.
What is causing this and how can I fix it?
MXIIA said:
I'm not sure how else to say this, it's kind of bizarre.
I've had my rooted NOOKcolor since Christmas, and it's worked fine (rooted it on Christmas), but starting today it just randomly reboots.
It's been sitting next to me, I haven't messed with it much today, but it has rebooted 5 times in the past 10 hours, without having being touched to provoke this.
What is causing this and how can I fix it?
Click to expand...
Click to collapse
This is a known issue. From what I've heard, it's likely a bug that occurs when the screen locks and turns off. Mine does it too and so does my friends. Hopefully it'll be fixed soon.
MXIIA said:
I'm not sure how else to say this, it's kind of bizarre.
I've had my rooted NOOKcolor since Christmas, and it's worked fine (rooted it on Christmas), but starting today it just randomly reboots.
It's been sitting next to me, I haven't messed with it much today, but it has rebooted 5 times in the past 10 hours, without having being touched to provoke this.
What is causing this and how can I fix it?
Click to expand...
Click to collapse
Please look/search first.
http://forum.xda-developers.com/showthread.php?t=880785
hey all,
i got my galaxy note now 3 weeks ands it's rebooting random all the time. at a service point i let them do a factory reset but that did not work. does anybody know a solution for this problem? because i dont like to send my note cause i will not have a few days sow if anyone got a solution i like to try it.
Gr Sven
Suffering from the same here
I think its related to one of the apps - I will start removing my installed apps one by one from tonight - Will keep you posted with the updates.
Also, if anyone out there had the same issue; please advice!
I had the same issue on previous android devices..I managed to get around it with numerous hard resets. Also I believe that a certain combination of apps will cause it too..but i don't know which ones. I've got a dell streak right now, and its been stable for a few months..having said that, it still randomly reboots once in a while but no where near the consistency it used to.
flyingbballer said:
hey all,
i got my galaxy note now 3 weeks ands it's rebooting random all the time. at a service point i let them do a factory reset but that did not work. does anybody know a solution for this problem? because i dont like to send my note cause i will not have a few days sow if anyone got a solution i like to try it.
Gr Sven
Click to expand...
Click to collapse
I had this problem too and it seems to be an installed app problem, particularly any that change the wireless settings in some way or apps that stall when accessing the external SD card at boot times.
this is exactly what happens to me guys, same problem.
Random reboot and this happens all around the clock, no matter if it is day or night or if the phone is in flight mode...
Frankly I don't want to uninstall my apps one by one to check what app is causing the issue because I have no time to spend on it...
I hope that someone with more software skills than me (I am just an user) will succeed to fix it...
cheers.
Do you have Dolphin browser installed?
If it's the case, don't search further...
What's the problem with dolphin browser? I constantly use it and never had a restart. Is OPs phone overclocked or undervolted?
Which rom and kernel are being used?
mine is also rebooting every once in a while for no apparant reason. Mostly when I unplug it from the USB cable but not always. This happened from the first day on. I never did a factory reset but considering it now since the SMemo app is not working anymore (no strokes are visible) and I am out of options.
abel06 said:
Do you have Dolphin browser installed?
If it's the case, don't search further...
Click to expand...
Click to collapse
Not at all... never used or installed....
boh...
kkrammer said:
mine is also rebooting every once in a while for no apparant reason. Mostly when I unplug it from the USB cable but not always. This happened from the first day on. I never did a factory reset but considering it now since the SMemo app is not working anymore (no strokes are visible) and I am out of options.
Click to expand...
Click to collapse
Come to think of it, mine also reboots when disconnecting from USB storage mode. I thought maybe this was buy design? Maybe not!
apprentice said:
Come to think of it, mine also reboots when disconnecting from USB storage mode. I thought maybe this was buy design? Maybe not!
Click to expand...
Click to collapse
Do you use antiviral software? Start by removing that. Kaspersky have messed up almost all my Android devices.
Sent from my GT-N7000 using xda premium
i have same issue with my note...
and goes to customer service in dubai....
and samsung customer says i must pay 1200AED to fix my CPU issue
this problem is from CPU and samsung say i must be pay money... but this phone have problemfrom factory...
i hate samsung....
Reza WM said:
i have same issue with my note...
and goes to customer service in dubai....
and samsung customer says i must pay 1200AED to fix my CPU issue
this problem is from CPU and samsung say i must be pay money... but this phone have problemfrom factory...
i hate samsung....
Click to expand...
Click to collapse
why would you need to pay anything if the phone is under warranty ?
I also have this issue, I found out that its the power button..
http://forum.xda-developers.com/showthread.php?t=1369805
Dolphin is a well known app for causing random reboot, since SGS 2.
Not for all users but for many:
http://forum.xda-developers.com/showthread.php?t=1321612&highlight=randomly
But without Dolphin installed, I really don't know...
I think it's the SD card causing these problems.
My reboot problems all disappeared when I removed the 32Gb sandisk card. I replaced it with a 16Gb card and was very careful about which apps I installed on it. Now whether it was the card size/brand or the selective apps that resolved the issue I can't be sure. Having Dolphin's cache on the phone memory instead of the SD card might also be a solution.
But it's worth investigating if you have reboot problems with external card installed.
Hi guys,
As soon as I got my Note, I rooted it and flashed a custom rom. Never had problems with reboots so far.
So, for a change I though setting it beck to stock was a good idea, with the upcomming ICS update.
As soon as I flashed the stock rom with odin, and it was back to factory situation, the reboots start happening. Every 3-6 hours the Note rebooted. Got in contact with Samsung (NL) and suggested to execute a factory reset, so I tried that a couple of times. But no luck, the reboots keep happening. I thought maybe it was an hardware issue. I have no Sdcard, only my SIMcard, which was a bit warn out, so I order a new SIM. But still, the reboots keep happening.
Then I decided to root my device again and flash a custom rom (Rocket-Rom), and guess what? No more reboots!!!
I hope this helped.
To me, I think automatic reboot is somehow still acceptable. I experienced two times auto power off. Both were happened after I charged it over night, unpluged the charger and left it without unlocking the screen, drove to my work place, and found it dead
I'm only having it for 2 weeks and I haven't rooted it.
it maybe a usb charging issue which is causing so much grief to many note owners. Mine has a defective usb port and it makes my note go crazy, including reboots and makes the note think its charging when its not even connected to charger at all.
Using note since dec... Faced such problem 5 or 7 time whn my phn was nt rooted... But nw its working fine... Using rocket rom v 20...
Sent from my GT-N7000 using Tapatalk
Hey guys,
after spending some time in the forum and not finding an answer to my problem I decided to ask you guys directly. So here is the situation I'm facing:
My girlfriends sister owns a S3 mini and it suddendly went dead. She tried to turn in on the other morning but there is nothing happening. No flashing of the screen, no sound, just plain dead. She did not install any custom roms or unlocked the bootloader or something. The phone is basically running with stock rom and there were no modification made.
So she asked me if I could help her with that.+
I tried then to enter download mode, as I read that that should be possible, but again nothin is happening. I tried to remove the battery for about 10 min and put it back in and tried charging it although the phone shows no sign that it is being charged when plugged in.
So this is when I started to search for similiar problems and found out that there is a problem with the S3 (not the mini) called "sudden death". but since I own a mini this seems impossible as well. Maybe you guys got an idea. Thanks in advance.
Oh and I tried a different battery as well. Nothing changed
dasABCD said:
Hey guys,
after spending some time in the forum and not finding an answer to my problem I decided to ask you guys directly. So here is the situation I'm facing:
My girlfriends sister owns a S3 mini and it suddendly went dead. She tried to turn in on the other morning but there is nothing happening. No flashing of the screen, no sound, just plain dead. She did not install any custom roms or unlocked the bootloader or something. The phone is basically running with stock rom and there were no modification made.
So she asked me if I could help her with that.+
I tried then to enter download mode, as I read that that should be possible, but again nothin is happening. I tried to remove the battery for about 10 min and put it back in and tried charging it although the phone shows no sign that it is being charged when plugged in.
So this is when I started to search for similiar problems and found out that there is a problem with the S3 (not the mini) called "sudden death". but since I own a mini this seems impossible as well. Maybe you guys got an idea. Thanks in advance.
Oh and I tried a different battery as well. Nothing changed
Click to expand...
Click to collapse
Well you did virtually everything that I was going to say to you. So my opinion is that, your girlfriends sister phone is possessed by some demon or sh*t like that:laugh:
Bad news T T
dasABCD said:
Hey guys,
after spending some time in the forum and not finding an answer to my problem I decided to ask you guys directly. So here is the situation I'm facing:
My girlfriends sister owns a S3 mini and it suddendly went dead. She tried to turn in on the other morning but there is nothing happening. No flashing of the screen, no sound, just plain dead. She did not install any custom roms or unlocked the bootloader or something. The phone is basically running with stock rom and there were no modification made.
So she asked me if I could help her with that.+
I tried then to enter download mode, as I read that that should be possible, but again nothin is happening. I tried to remove the battery for about 10 min and put it back in and tried charging it although the phone shows no sign that it is being charged when plugged in.
So this is when I started to search for similiar problems and found out that there is a problem with the S3 (not the mini) called "sudden death". but since I own a mini this seems impossible as well. Maybe you guys got an idea. Thanks in advance.
Oh and I tried a different battery as well. Nothing changed
Click to expand...
Click to collapse
I believed what you encounter with that s3 mini is called a "deadboot". Same thing happened to me when i was fixing a Samsung phone couple days ago with Bootloop problem, I flash the new firmware and the phone was fix then i was browsing the settings and poofed! just went off and won't turn on. I'm sorry to bring the bad news here , but she will have to visit a phone technician, it's a problem with the JTAG pads of the phone.
karburutu said:
I believed what you encounter with that s3 mini is called a "deadboot". Same thing happened to me when i was fixing a Samsung phone couple days ago with Bootloop problem, I flash the new firmware and the phone was fix then i was browsing the settings and poofed! just went off and won't turn on. I'm sorry to bring the bad news here , but she will have to visit a phone technician, it's a problem with the JTAG pads of the phone.
Click to expand...
Click to collapse
yeah well, I expected something like that. I'll tell her and she will have to sort that out by herself.
Thanks anyway for your help guys.
So my phone has been acting weird since 5.1.1 came out for AT&T. It all happened two days after I updated it. At first it began to freeze so i didn't think too much about it, but it continued to do it so i got frustrated. I did a factory reset i wipe the cache an it continued to freeze and overheat even when the phone was clean. Then after i bricked it a month ago with odin and I brought it back last night to life. After i reinstalled the OS through the SD card but it still kept freezing and overheating on me randomly. Since then I've been using an iPhone cause this phone is unusable at all. Is it the version that is messed up? or is it my phone's hardware? please help I really want to use this phone i barely bought it off of ebay like 4 months ago /:
Same here. Super annoying.
Kvng13 said:
So my phone has been acting weird since 5.1.1 came out for AT&T. It all happened two days after I updated it. At first it began to freeze so i didn't think too much about it, but it continued to do it so i got frustrated. I did a factory reset i wipe the cache an it continued to freeze and overheat even when the phone was clean. Then after i bricked it a month ago with odin and I brought it back last night to life. After i reinstalled the OS through the SD card but it still kept freezing and overheating on me randomly. Since then I've been using an iPhone cause this phone is unusable at all. Is it the version that is messed up? or is it my phone's hardware? please help I really want to use this phone i barely bought it off of ebay like 4 months ago /:
Click to expand...
Click to collapse
Go to settings then go to about then see
your baseband version
and build number both should be "Oi5" in the end if not then it should be heating and freezing if same then their is hardware issue for sure
syedrazaabbas said:
Go to settings then go to about then see
your baseband version
and build number both should be "Oi5" in the end if not then it should be heating and freezing if same then their is hardware issue for sure
Click to expand...
Click to collapse
Awe damn well I do have Oi5 on both //: