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Hi,
I am currently the owner of a P10 VTR-L09GBRC5555
The phone is branded by Three UK(carrier) but not locked into theyr network. I am on android 7.0 nougat (B152) and after a while I realised that the software update option is nowhere to be seen. I unlocked the bootloader before but locked it back beacouse I wasn't able to use banking apps beacouse of it. I have a screenshot of my device with the software update missing, any ideas why this is happening? Do let me know if you need any more info I can provide in the hope that somebody can help me.
Regards
Where's your screenshot?
The unlocked bootloader and root can be hid by MagiskHide - it works fine BTW.
Only fix I can provide you is to do a factory reset via eRecovery.
Backup all your data with HiSuite app on PC - note that it doesn't backup Photos and Videos, so copy them manually to SD or PC.
Then boot into eRecovery by connecting USB, power off the phone and power it on again while holding Vol+.
Jannomag said:
Where's your screenshot?
The unlocked bootloader and root can be hid by MagiskHide - it works fine BTW.
Only fix I can provide you is to do a factory reset via eRecovery.
Backup all your data with HiSuite app on PC - note that it doesn't backup Photos and Videos, so copy them manually to SD or PC.
Then boot into eRecovery by connecting USB, power off the phone and power it on again while holding Vol+.
Click to expand...
Click to collapse
I can not upload a photo yet beacouse
To prevent spam on the XDA forums, ALL new users prevented from posting outside links in their messages. After approximately 10 posts, you will be able to post outside links. Thank you for understanding!
I get this message when I try to upload a link to my picture.
Marius87ism said:
Hi,
I am currently the owner of a P10 VTR-L09GBRC5555
The phone is branded by Three UK(carrier) but not locked into theyr network. I am on android 7.0 nougat (B152) and after a while I realised that the software update option is nowhere to be seen. I unlocked the bootloader before but locked it back beacouse I wasn't able to use banking apps beacouse of it. I have a screenshot of my device with the software update missing, any ideas why this is happening? Do let me know if you need any more info I can provide in the hope that somebody can help me.
Regards
Click to expand...
Click to collapse
Are you sure that f/w is correct? Have you flashed a different firmware when rooting etc and now update is missing? The option to update should still be on HiSuite if you plug into computer?
Jannomag said:
Where's your screenshot?
The unlocked bootloader and root can be hid by MagiskHide - it works fine BTW.
Only fix I can provide you is to do a factory reset via eRecovery.
Backup all your data with HiSuite app on PC - note that it doesn't backup Photos and Videos, so copy them manually to SD or PC.
Then boot into eRecovery by connecting USB, power off the phone and power it on again while holding Vol+.
Click to expand...
Click to collapse
I don't believe Magisk hides from all banking apps etc. I used to have it on my old phone and Barclays wouldn't hide. Have asked people to confirm if this is still the case but haven't had a response.
SavageRobot said:
Are you sure that f/w is correct? Have you flashed a different firmware when rooting etc and now update is missing? The option to update should still be on HiSuite if you plug into computer?
I don't believe Magisk hides from all banking apps etc. I used to have it on my old phone and Barclays wouldn't hide. Have asked people to confirm if this is still the case but haven't had a response.
Click to expand...
Click to collapse
Hi, and thank you for your involvement, I hadn't flashed anything on the phone. When I unlocked it via a code from Huawei I was trying to rebrand it from Three UK to a normal variant, non branded by carrier. As I read online rebranding must be done to a VTR L29, so a dual sim or else my sim would not be recognizer. The rebranding process didn't take place beacouse I did not know how to do it, it is just too complicated for me. At the time I had B152 on the phone, and I found in FF an approved B152 software, and I flashed that, or rather just made a kind of software update via system update option. Since then I seem to be missing the update software option. The screenshot is missing from the tread beacouse I am a newbie and the forum will not let me upload things yet.
Regards.
Fix?
Hi, did you ever find a fix for this? I am having the same issue. Currently on B152 with no stock applications and update settings missing
winefolife said:
Hi, did you ever find a fix for this? I am having the same issue. Currently on B152 with no stock applications and update settings missing
Click to expand...
Click to collapse
Hi
I did a rebrand, so new software, converted it from Three Uk branded phone to dual sim international variant, with the help of xda user jannomag, hope this helps.
Hi guys,
Few days ago I succesyfully debranded my P10 vtr-l29 with stock C432B360 firmware. After some issues it went OK. I relocked bootloader and found that in fastboot mode the status is not Phone Locked only Phone relocked. I found that DC Unlocker is able to change this into original Phone Locked (4 credits) so I did it.
BUT after all I wanted to install Intune and outlook mobiel and skype for business. Intune says everything is ok with phone but both outlook and skype is saying that phone was rooted and they will not work
Anybody anything please share some ideas and/or solutions.
Notice: I didn't installed any root for 100% sure. I use stock firmware files.
Thanks in advance
rymcio80 said:
Hi guys,
Few days ago I succesyfully debranded my P10 vtr-l29 with stock C432B360 firmware. After some issues it went OK. I relocked bootloader and found that in fastboot mode the status is not Phone Locked only Phone relocked. I found that DC Unlocker is able to change this into original Phone Locked (4 credits) so I did it.
BUT after all I wanted to install Intune and outlook mobiel and skype for business. Intune says everything is ok with phone but both outlook and skype is saying that phone was rooted and they will not work
Anybody anything please share some ideas and/or solutions.
Notice: I didn't installed any root for 100% sure. I use stock firmware files.
Thanks in advance
Click to expand...
Click to collapse
Do you have Developer Options enabled?
It once helped me with a similar issue
rymcio80 said:
Hi guys,
Few days ago I succesyfully debranded my P10 vtr-l29 with stock C432B360 firmware. After some issues it went OK. I relocked bootloader and found that in fastboot mode the status is not Phone Locked only Phone relocked. I found that DC Unlocker is able to change this into original Phone Locked (4 credits) so I did it.
BUT after all I wanted to install Intune and outlook mobiel and skype for business. Intune says everything is ok with phone but both outlook and skype is saying that phone was rooted and they will not work
Anybody anything please share some ideas and/or solutions.
Notice: I didn't installed any root for 100% sure. I use stock firmware files.
Thanks in advance
Click to expand...
Click to collapse
You do not pass safetynet. Install Magisk, hide root, and you should be fine.
fengels said:
Do you have Developer Options enabled?
It once helped me with a similar issue
Click to expand...
Click to collapse
yes I do and doesn help at all
M1chiel said:
You do not pass safetynet. Install Magisk, hide root, and you should be fine.
Click to expand...
Click to collapse
but in this case I need to root my phone and I don't want to, but I think it's the only way
rymcio80 said:
yes I do and doesn help at all
Click to expand...
Click to collapse
Well, maybe you have an app installed recently, which might work as an auto-root app once you connect your phone to the Internet, for example?
rymcio80 said:
but in this case I need to root my phone and I don't want to, but I think it's the only way
Click to expand...
Click to collapse
well I did it. installed new C432B375 firmware, installed Magisk and then module for hiding root for Intune and it is working now. sometimes it need to be rebooted but generally working as it should be
fengels said:
Well, maybe you have an app installed recently, which might work as an auto-root app once you connect your phone to the Internet, for example?
Click to expand...
Click to collapse
no, at least I think so , because I was doing it on freshly installed B375 fimware witout any apps installed only Intune and Outlook.
but anyway I installed Magisk and now it is working
The option for OEM unlock is missing in my phone's Developer option.
Tried the changing time fix, not working. tried factory resetting the phone, still not working.
Called Samsung, they say all new phone Galaxy device don't have OEM unlock. (wtf??)
Running the latest update with android 8, USB debug can be seen and toggled.
Want to install custom ROM and root it, please help!
pro_potato said:
The option for OEM unlock is missing in my phone's Developer option.
Tried the changing time fix, not working. tried factory resetting the phone, still not working.
Called Samsung, they say all new phone Galaxy device don't have OEM unlock. (wtf??)
Running the latest update with android 8, USB debug can be seen and toggled.
Want to install custom ROM and root it, please help!
Click to expand...
Click to collapse
you have to wait 7 days before the option shows up I've tried everything bro, nothing works before December security patch
agusdonoso said:
you have to wait 7 days before the option shows up I've tried everything bro, nothing works before December security patch
Click to expand...
Click to collapse
Ok thanks, will post update after 7 days
Is it I can't turn off the phone in this 7 days?
Does the Samsung J 7 Prime have an OEM?
Does anyone out there know if this phone SM-G6100 Samsung J 7 Prime have an OEM. I've tried all that has been suggested on-line but can't seem to have it back under developers mode. This is my second week leaving the phone locked on the net. I desperately need to root and flash lineage.. help please
pro_potato said:
Ok thanks, will post update after 7 days
Is it I can't turn off the phone in this 7 days?
Click to expand...
Click to collapse
I think just use the phone for 7 days...
its works?? i have the same issue... i need to install another rom, because all on this phone is dedicated to chinese people
Gabboxxx said:
its works?? i have the same issue... i need to install another rom, because all on this phone is dedicated to chinese people
Click to expand...
Click to collapse
You try touch 8 times, settings>system info >software info> compilation number ?
Its enable" developer options" , settings>developer options>oem unlock
Custom for SM-G6100
Hello,
My device is SM-G6100(Android version 6.0.1),I got a problem with my device my is running on SM-G610F firmware.Is it possible,in setting my device shows SM-G610F but in download mode it shows product name SM-G6100.So I used cpu-z and observed processor and others then I got to know my device is SM-G6100.
I want a custom firmware or a firmware like (indian or any other) Samsung one with latest version (8.0 or 8.0.1) as I cannot get a Indian firmware for SM-G6100 it has only Chinese and Hong Kong firmware and I want Google to run on my device so I cannot choose Chinese one.
Is it possible to install SM-G610F firmware in SM-G6100 like mine(v6.0.1)?
If yes,it would be possible to install Oreo version firmware also.But I cannot get any of them.
Is there custom ROMs for it plz share them too
Thanks in advance.
Hello,
I bought a second-hand pixel 5, after using it for a few days I wanted to reset it and I ran into an mdm lock, is there a solution?
thanks in advance
MDM meaning Mobile Device Manager?
Go to Settings > Security > Device Admin Apps, and disable whatever is in there. If that agent was still present after a factory reset I would highly recommend flashing a factory image with the Android Flash Tool, after you've enabled developer options and USB debugging.
Will try and repport, ty for the reply
Yeah it mean mobile device manager
malikou said:
Will try and repport, ty for the reply
Yeah it mean mobile device manager
Click to expand...
Click to collapse
@malikou checking in to see if you had success?
V0latyle said:
@malikou checking in to see if you had success?
Click to expand...
Click to collapse
just back at home, cant flashing a factory image cause of oem unlock is greyed and cant turn it on
Are you able to remove the MDM app?
Unfortunately, the ability to unlock the bootloader is set at ROM build time, so if you got a device that was sold to a particular enterprise, for example, they may have specified that ability to be disabled. That also may mean that the MDM app was baked into system, which means that a factory reset won't remove it.
Still....you can try rebooting to recovery and try to perform a factory reset there, although I suspect as I mentioned the MDM may actually be integral to the firmware.
yeah the app is bakeday firmware as you said, there are a bypass trick for android 11 but yesterday i got the ota and i m stuck on set up screen with a google authentification and no workaround to bypass this cheat
malikou said:
yeah the app is bakeday firmware as you said, there are a bypass trick for android 11 but yesterday i got the ota and i m stuck on set up screen with a google authentification and no workaround to bypass this cheat
Click to expand...
Click to collapse
Sorry to hear that. That's why I'm very cautious about buying secondhand devices.
Hi have similar problem with mdm on pixel 4. Any solution?
Motorih90 said:
Hi have similar problem with mdm on pixel 4. Any solution?
Click to expand...
Click to collapse
Please read this thread. If you buy an enterprise device, it will likely have an MDM app baked into the firmware that you cannot remove without root; unfortunately, root is not possible without unlocking the bootloader, and unlocking the bootloader is not possible if OEM unlocking is not allowed in the ROM.
V0latyle said:
Please read this thread. If you buy an enterprise device, it will likely have an MDM app baked into the firmware that you cannot remove without root; unfortunately, root is not possible without unlocking the bootloader, and unlocking the bootloader is not possible if OEM unlocking is not allowed in the ROM.
Click to expand...
Click to collapse
Yes. But, it works for Android 11
My phone was working
Motorih90 said:
Yes. But, it works for Android 11
My phone was working
Click to expand...
Click to collapse
What works? Your question isn't clear.
Again: If you bought an Enterprise device, it is likely that you will NOT be able to remove the MDM app or root the device - regardless of the Android version.
V0latyle said:
What works? Your question isn't clear.
Again: If you bought an Enterprise device, it is likely that you will NOT be able to remove the MDM app or root the device - regardless of the Android version.
Click to expand...
Click to collapse
My phone with mdm was working good with "verizon cell unlock" method (via adb) on Android 11.
For Android 12 that method is not working
I searching for another solution.
Now I removed com.android.vending (play market). Without play market device working well, but...no market.
Motorih90 said:
My phone with mdm was working good with "verizon cell unlock" method (via adb) on Android 11.
For Android 12 that method is not working
I searching for another solution.
Now I removed com.android.vending (play market). Without play market device working well, but...no market.
Click to expand...
Click to collapse
By "unlock" do you mean bootloader unlock, or carrier unlock?
I'm still not quite sure what you are asking.
V0latyle said:
By "unlock" do you mean bootloader unlock, or carrier unlock?
I'm still not quite sure what you are asking.
Click to expand...
Click to collapse
MDM lock. Phone has "MobileIron" integration. When i connect to intternet - "Your device controls by admin, all data will be wiped in 2 hrs". Cell also unlocked. Bootloader inactive and locked.
But cell unlock method was working for it (with android 11). For android 12 - not
Motorih90 said:
MDM lock. Phone has "MobileIron" integration. When i connect to intternet - "Your device controls by admin, all data will be wiped in 2 hrs". Cell also unlocked. Bootloader inactive and locked.
But cell unlock method was working for it (with android 11). For android 12 - not
Click to expand...
Click to collapse
It is an enterprise device - meaning, as I've pointed out, that the MDM app is integral with the firmware. This, coupled with the fact you cannot unlock the bootloader, severely limits what you can do with the device.
If you're specifically asking about carrier unlock to use it on a different carrier, that is a different topic that needs it own thread. Please do not hijack threads with off topic comments.
I think you don't understand me correctly... But, ok.
Motorih90 said:
I think you don't understand me correctly... But, ok.
Click to expand...
Click to collapse
Help me understand. What exactly are you trying to accomplish?
I just bought a used Pixel 5 and encountered an MDM lock. Phone was functioning fine on A11 but after upgrading to A12, the following message pops up and won't let me continue using the device:
"Your device controls by admin, all data will be wiped in 2 hours".
Resetting my device doesn't help, the same error comes back during Android setup.
The good news is that after contacting the seller they assured me that they will contact the original enterprise owner and that MDM unlocking can easily be done remotely. Bad news is that I'm assuming even after MDM unlock the bootloader will remain locked since this device obviously didn't come from Google directly. But fingers crossed.
betacrypt said:
I just bought a used Pixel 5 and encountered an MDM lock. Phone was functioning fine on A11 but after upgrading to A12, the following message pops up and won't let me continue using the device:
"Your device controls by admin, all data will be wiped in 2 hours".
Resetting my device doesn't help, the same error comes back during Android setup.
The good news is that after contacting the seller they assured me that they will contact the original enterprise owner and that MDM unlocking can easily be done remotely. Bad news is that I'm assuming even after MDM unlock the bootloader will remain locked since this device obviously didn't come from Google directly. But fingers crossed.
Click to expand...
Click to collapse
Best of luck, this is why I don't ever recommend buying surplus enterprise devices for consumer use
i ordered a X30 pro with CN ROM but the seller sent one with GLOBAL ROM installed . He agreed to revert from Global ROM to CN ROM but said that relocking the device would damage the phone.
I want to know if i revert the Bootloader unlocked phone to CN ROM , will i be able to use Netflix,Google Services and OTA updates?
Is there something i am missing out compared to the Bootloader Locked device with CN ROM?
I have an option to legally force him to replace the device, but it will be a loss for the local seller who procured it from china and i dont want to impact the poor guy's profits if there is no major feature i will be missing out.
Device can be returned to CN and relocked safely. As I am dumb enough not to notice that people repeatedly use my work to further grow their business I am not gonna post a link to the guide.
However: If you receive a Frankenstein device that was converted to global and then locked you can not unlock it again on your own and need people with the proper tools and edl mode probably.
The cleanest way is to receive an original device and then do the work yourself. You'll learn and you will only have yourself to blame if things go wrong.
Netflix, google service and ota's are all working on my relocked phone. Can not say how far Netflix is working but it does start (which it refused to do on global firmware)
@Killuminati91 RSA tool said my device is out of warranty I think he perceives the situation, but what he perceives is this: The situation i noticed in a few videos i watched on Youtube; Those who use this software box, that is, the software developers who made my device, take the device from fastboot mode to a so-called "factory mode" in order to write global software or imei change to Motorola devices, and do the operations that way. That mode also does not require the unlocked bootloader to perform these operations. In Factory mode, the screen is black, nothing is visible, but the box continues to perform operations Very interesting...
Killuminati91 said:
Device can be returned to CN and relocked safely. As I am dumb enough not to notice that people repeatedly use my work to further grow their business I am not gonna post a link to the guide.
However: If you receive a Frankenstein device that was converted to global and then locked you can not unlock it again on your own and need people with the proper tools and edl mode probably.
The cleanest way is to receive an original device and then do the work yourself. You'll learn and you will only have yourself to blame if things go wrong.
Netflix, google service and ota's are all working on my relocked phone. Can not say how far Netflix is working but it does start (which it refused to do on global firmware)
Click to expand...
Click to collapse
Thanks for the reply and i absolutely understand your concern. But what if i return to CN ROM and leave the Bootloader unlocked? Will there still be Netflix, google service and ota working ? Will i be losing out on something apart from the manufacturer's warranty?
Killuminati91 said:
Device can be returned to CN and relocked safely. As I am dumb enough not to notice that people repeatedly use my work to further grow their business I am not gonna post a link to the guide.
However: If you receive a Frankenstein device that was converted to global and then locked you can not unlock it again on your own and need people with the proper tools and edl mode probably.
The cleanest way is to receive an original device and then do the work yourself. You'll learn and you will only have yourself to blame if things go wrong.
Netflix, google service and ota's are all working on my relocked phone. Can not say how far Netflix is working but it does start (which it refused to do on global firmware)
Click to expand...
Click to collapse
hello I have a moto edge 30 ultra region reteu with its stock rom with locked bootloader, it opened and then I closed it it stayed bricked I had to fix it remotely but now it won't let me unlock bootloader because it hasn't been certified do you know if it's possible to go back to unlock bootloader to leave it already open?
cascade128 said:
@Killuminati91 RSA tool said my device is out of warranty I think he perceives the situation, but what he perceives is this: The situation i noticed in a few videos i watched on Youtube; Those who use this software box, that is, the software developers who made my device, take the device from fastboot mode to a so-called "factory mode" in order to write global software or imei change to Motorola devices, and do the operations that way. That mode also does not require the unlocked bootloader to perform these operations. In Factory mode, the screen is black, nothing is visible, but the box continues to perform operations Very interesting...
Click to expand...
Click to collapse
Yeah that is EDL mode if im not mistaken. You can force it by bridging pins on the motherboard, but there must be other options to boot into it. (Xiaomi supported a certain USB cable that bridged the pins basically for a few devices). Its like a really low level flash mode.
@ragz85: I think netflix wont work with an open bootloader but I never did any research about it. There might be magisk modules that can fix it.
If your bootloader is open you bascially NEED root / magisk to fix problems like online banking, google certification and safetynet.
Root on the other hand seems to disable OTA updates. Not too sure because I am certain that I received an update after converting to RETEU with an unlocked bootloader but didnt get any more OTAs after that.
@iron maiden: The guy who fixed your phone might be able to do it. No other ideas here.
Killuminati91 said:
Yeah that is EDL mode if im not mistaken. You can force it by bridging pins on the motherboard, but there must be other options to boot into it. (Xiaomi supported a certain USB cable that bridged the pins basically for a few devices). Its like a really low level flash mode.
@ragz85: I think netflix wont work with an open bootloader but I never did any research about it. There might be magisk modules that can fix it.
If your bootloader is open you bascially NEED root / magisk to fix problems like online banking, google certification and safetynet.
Root on the other hand seems to disable OTA updates. Not too sure because I am certain that I received an update after converting to RETEU with an unlocked bootloader but didnt get any more OTAs after that.
@iron maiden: The guy who fixed your phone might be able to do it. No other ideas here.
Click to expand...
Click to collapse
hello then who revived it for me via remote can? So it's not impossible then? thanks for your answer
regards
iron maiden said:
it's possible to go back to unlock bootloader to leave it already open?
Click to expand...
Click to collapse
You can no longer open the bootloader on your device.
baikal0912 said:
You can no longer open the bootloader on your device.
Click to expand...
Click to collapse
but I have a problem and it is that being blocked it does not let me pay with a card, it detects it as root, how is it possible?
I assume you already have the answers to your questions... I'll still leave it here for anyone who might be interested:
1 With unlocked bootloader, no matter the ROM version (EU, BR, CN) you will NOT have Netflix, HBOMax, or Disney (the ones I tested).
2 It is possible YES to lock the Bootloader again. With that you have Streaming services and you can use almost everything from Google. Except Assistant(OK Google) and Android Auto.
To carry out the Block follow https://rentry.org/edge30ultra-relock even without the backup (because I acquired it already unlocked) I managed.
RicoMartins said:
I assume you already have the answers to your questions... I'll still leave it here for anyone who might be interested:
1 With unlocked bootloader, no matter the ROM version (EU, BR, CN) you will NOT have Netflix, HBOMax, or Disney (the ones I tested).
2 It is possible YES to lock the Bootloader again. With that you have Streaming services and you can use almost everything from Google. Except Assistant(OK Google) and Android Auto.
To carry out the Block follow https://rentry.org/edge30ultra-relock even without the backup (because I acquired it already unlocked) I managed.
Click to expand...
Click to collapse
I bought the moto edge x30 pro with the global ROM installed the same. Even though I don't have the backup of the original Chinese ROM that was on the cell phone, can I do the procedure with a Chinese ROM from the Lolinet site? After you blocked the bootloader again, the banking apps and Googlepay work normally? I want to do this but I'm not sure. If I dare to do it, what version of the Chinese ROM did you download?
marc182 said:
I bought the moto edge x30 pro with the global ROM installed the same. Even though I don't have the backup of the original Chinese ROM that was on the cell phone, can I do the procedure with a Chinese ROM from the Lolinet site? After you blocked the bootloader again, the banking apps and Googlepay work normally? I want to do this but I'm not sure. If I dare to do it, what version of the Chinese ROM did you download?
Click to expand...
Click to collapse
Yes friend, you can go to lolinet website go to the folder (EQS CN) download the oldest version (the first of the three from top to bottom) unzip open the file flashfile.xml with notepad (Or the one you prefer) copy everything and paste it on the site that will general the codes (the link is on the site I posted above) have magisk installed and saftnetyfix module (Install to enable OEM unlock in developer ) enabled uninstall magisk (by magisk itself ) format device and enable USB debugging, in bootloader Connect to the PC open CMD in the ROM folder and change the channel to retcn then copy all the codes from the website and paste in CMD and wait when finished restart the device configure (or skip) and activate USB debugging And connect to Lenovo Recue it should recognize your device and it will download the latest ROM follow the steps until restart installed skip and enable USB debugging open CMD and lock with Fastboot oem Lock You will have EVERYTHING working, Banks, Google play, FHD streaming (except Android auto and Ok Google)