Why is Huawei so slow in making the official 7.0 update available for every P9 user? A few people have already received it so how come the majority still don't have said update?
blitzball said:
Why is Huawei so slow in making the official 7.0 update available for every P9 user? A few people have already received it so how come the majority still don't have said update?
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I'd like to know too.
blitzball said:
Why is Huawei so slow in making the official 7.0 update available for every P9 user? A few people have already received it so how come the majority still don't have said update?
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Because its not just up to Huawei to send out these updates. If you have a branded phone, the update will actually come from the carrier, this is why the global models (C432 and C636) were the very first to get EMUI 5.0, because these are international models and the updates usually comes directly from Huawei. If you have a Vodaphone branded phone, then you are really waiting on Huawei sending the firmware to Vodaphone and then Vodaphone will need to do their testing to make sure it works (this sometime takes months, even up to a year) with their frequencies and services. So if you are on anything but C432 and C636, its not Huawei's fault you havent got EMUI 5.0, its your carriers fault.
Z-Blade said:
Because its not just up to Huawei to send out these updates. If you have a branded phone, the update will actually come from the carrier, this is why the global models (C432 and C636) were the very first to get EMUI 5.0, because these are international models and the updates usually comes directly from Huawei. If you have a Vodaphone branded phone, then you are really waiting on Huawei sending the firmware to Vodaphone and then Vodaphone will need to do their testing to make sure it works (this sometime takes months, even up to a year) with their frequencies and services. So if you are on anything but C432 and C636, its not Huawei's fault you havent got EMUI 5.0, its your carriers fault.
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Would you happen to know if EVA-L19C605 is an international model? I'm not seeing any branding on it, haven't received an update though.
Z-Blade said:
Because its not just up to Huawei to send out these updates. If you have a branded phone, the update will actually come from the carrier, this is why the global models (C432 and C636) were the very first to get EMUI 5.0, because these are international models and the updates usually comes directly from Huawei. If you have a Vodaphone branded phone, then you are really waiting on Huawei sending the firmware to Vodaphone and then Vodaphone will need to do their testing to make sure it works (this sometime takes months, even up to a year) with their frequencies and services. So if you are on anything but C432 and C636, its not Huawei's fault you havent got EMUI 5.0, its your carriers fault.
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But mine is a L19C636 still no updates it's from a carrier though so maybe that's why?
vyper4 said:
Would you happen to know if EVA-L19C605 is an international model? I'm not seeing any branding on it, haven't received an update though.
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There is a way to check but I cant remember how but I dont think it is an international model. Even if it has no branding, does not mean its an international version as well. It may be up to your local carrier to push through the update.
blitzball said:
But mine is a L19C636 still no updates it's from a carrier though so maybe that's why?
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I am not 100% sure that the L19 Nougat firmware has started rolling out or not but I do know the L09 (both C432 and C636) has been officially rolled out. If you do some research into it and the L19C636 is getting the official Nougat update, I think there is a way to request for a firmware update via HiSuite.
Did not see the above answer, wrote the same, sorry. P.s. Both me and my friend got update via HiCare, not through settings.
Z-Blade said:
There is a way to check but I cant remember how but I dont think it is an international model. Even if it has no branding, does not mean its an international version as well. It may be up to your local carrier to push through the update.
I am not 100% sure that the L19 Nougat firmware has started rolling out or not but I do know the L09 (both C432 and C636) has been officially rolled out. If you do some research into it and the L19C636 is getting the official Nougat update, I think there is a way to request for a firmware update via HiSuite.
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I have a L09C432 and live in the UK. Still no update!:crying:
Just go mine today, C9432B378. Ireland, came from HiCare app so check that out
hicare app shows no updates. Changed region to Ireland and still nothing. What a algorithm.....
Gesendet von meinem EVA-L09 mit Tapatalk
I emailed the following to Huawei UK a few days:
Hi,
When is v7 android going to be released for unbranded Huwaei P9 in the UK.
We are so far behind... Others have had updates ages ago.
Thank
They sent the following reply:
Dear Customer,
Thank you for contacting Huawei UK Customer Care.
In response to your query, all the Huawei P9 European devices are planned to receive the Android Nougat update. However, at the moment we do not have any official release date. As soon as your device will be ready to update you will receive a notification and you will be able to commence with the installation process.
I trust that the above information will be helpful. Of course, if you have any other queries, don't hesitate to contact us and we'll be happy to assist.
Best regards,
Jason
Huawei Customer Care Team
in Finland, official EVA-L09 OTA-update is out earlier this week....i'm not updated, because don't know if it can root or not.
Seems like everyone else in Europe is getting it.
Sadly, we in the UK are still waiting!
tmohammad said:
Seems like everyone else in Europe is getting it.
Sadly, we in the UK are still waiting!
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Actually you are not alone, here also in the Philippines although Huawei stated that the Nougat update for L19C636 is already out but not everyone is getting it. I myself (using L19C6363) still not getting the update from the Updater nor in HiCare app. Huawei stated that the update is being pushed batch by batch. Since I got tired of waiting I was able to update by using Huawei updater and HiSuite. But still I recommend to wait for the announcement of Huawei to release the update in your region, there are some who use the Huawei updater got their device brick.
[delete]
I live in Africa, every time I look for the update in HiCare or in the settings, there is nothing. In HiCare I switched from continent to europe then i took France as a country, i erased the cache in the application and i restarted the update request right after i In the B378.
If it can help.
This is a trick that was given to me by a member who often comes to the forum and who had done the update in the same way, thanks to him he will recognize himself.
I have an EVA-L09C432B375, my old version was the B185.
Excuse my bad English.
Updated today my EVA-L09C432 from B360 to B378 (Telekom Slovenia)
I spoke to a guru from O2 UK who actually had a p9 and was informed that the update from O2 will only be released the middle of next month. Long time to wait.?
jidamo said:
I live in Africa, every time I look for the update in HiCare or in the settings, there is nothing. In HiCare I switched from continent to europe then i took France as a country, i erased the cache in the application and i restarted the update request right after i In the B378.
If it can help.
This is a trick that was given to me by a member who often comes to the forum and who had done the update in the same way, thanks to him he will recognize himself.
I have an EVA-L09C432B375, my old version was the B185.
Excuse my bad English.
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Doesn't work.
wards5150 said:
I spoke to a guru from O2 UK who actually had a p9 and was informed that the update from O2 will only be released the middle of next month. Long time to wait.
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I emailed Huawei again... this time they asked for my IMEI number to check and then came back with this:
Thank you for Contacting Huawei Customer Services.
Your device has O2 custom firmware on it. This means that until O2 releases their customised version of EMUI 5.x, no update will be released to your device.
As it is a third party developing the customisations, it is not something we have a timeline for.
I am sorry we cannot be of more help in this issue. I do hope you have a great weekend though!
Best Regards, Hank
Huawei Customer Care Team.
Looks like we are at the mercy of O2!
Hi
hoping to get some help on this subject - I am on O2 in the UK and have had my P10 for 6 months now. Whilst checking for Oreo system update (which O2 in the UK have issued to other handsets now), I have noticed remains on B113 version of Nougat with no updates since i received my device.
Current Version - VTR-L09C432B113
Would this be correct? I have seen on O2's community forum that his has been the case long before I got my P10. Just want to make sure that i am able to get any updates when they become available.
Thanks
Not sure how the UK does with their updates but the B113 version was released in March, 2017. Sounds like an old version.
I had this with my Vodafone UK Huawei P10, I just downloaded Huawei Firmware Finder & updated that way now I'm running Oreo
Hello,
I have a note 8 n950f bought from vodafone germany and now i'm living in Morocco.
Android 9 is now rolling out in Germany but i don't know if i'll reveice the update
Can anyone tell me please ?
Kind regards
It isnt rolling in germany YET.
vojopd said:
It isnt rolling in germany YET.
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According to sammobile it is rolling out now in germany
https://www.sammobile.com/2018/12/24/official-galaxy-s9-android-pie-update-countries-list
Edit : Oh my bad it is for s9, sorry
This is NOTE 8 FORUM. Only 3 Europe countries received Pie.
Please, first read before copy paste. Use brain, thanks.
Yes. You should receive the Pie Update soon. I have a N950N and I am still waiting for the Pie Update.
Hello,
I had a deal for it, it comes from china, so the model is SM-G9730. Can we yet flash it to something european ? firmware, csc ??
Thanks..
Not possible I'm afraid.
20nvidia said:
Hello,
I had a deal for it, it comes from china, so the model is SM-G9730. Can we yet flash it to something european ? firmware, csc ??
Thanks..
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in addition to Chinese ROM, you can only flash Hong Kong ROM which is closer to the European software.
Just want to know, with the chinese software, is it possible to use Instagram mode and Samsung Pay ?
If you live in europe the chinese firmware is not worth it at all, no matter if pay works or not...
I would flash the Hong Kong FW right away in your place.
hello everyone. I have an s10 snapdragon, Hong Kong version. it has problems with mobile data. anytime I try to access some websites, it shows "DNS_PROBE_FINISHED" or "DNS_PROBE_POSSIBLE" and it only works when I'm connected to VPN.
I'm guessing it's because I'm not in Hong Kong. so, is there any way I could flash a firmware with different region? there are only Hong Kong and China version for my model number. any custom firmware maybe? or could I just flash a different models CP or firmware? or anyway root could help?
my device info:
model: SM-G9730/DS
android: OneUI 4, Android 12
software version: G9730ZHU6GVB1
any help will be appreciated. thanks.