Suddenly the WiFi on my daughter's s8 won't turn on. I go to turn it on, wheel spins for a few seconds and then turns back off. Just started yesterday was working fine prior.
I've reset all network connections
Factory reset phone
Nothing seems to let me re-enable WiFi at all doesn't make a lick of sense. Anyone have any suggestions to try before I have to go buy a new replacement ugh.
Phone is TMobile s8 on the latest software G950U with Android 9 April Patch
When you did the factory reset, did you also reinstall any apps or settings? If so, reset again, but don't restore anything. If you still can't turn on WiFi, I'd say the radio has failed. Time to give her yours and get an S10. [emoji1]
rcobourn said:
When you did the factory reset, did you also reinstall any apps or settings? If so, reset again, but don't restore anything. If you still can't turn on WiFi, I'd say the radio has failed. Time to give her yours and get an S10. [emoji1]
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Guessing radio is failed, because before it even hits restore point when first boot after factory reset and it asks if you want to configure WiFi it exhibits the same behavior Ugh this sucks
IrishTR said:
Guessing radio is failed, because before it even hits restore point when first boot after factory reset and it asks if you want to configure WiFi it exhibits the same behavior Ugh this sucks
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No reason not to take it to a T-Mobile shop and see if they can do anything with it. I just wouldn't get my hopes up.
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Hey guys, i have had the thrill since release date and about a month ago started having problems with data. when i turn on the screen, it shows that im connected to hspa+, but wont get the send and receiving of data arrows to light up. I usually wait about a minute with it trying to get data before i turn off the screen and on again. Usually I just solve the problem by rebooting the phone. This has really started to make me mad and made me want to sell this phone. Its pointless to have a phone in which you only get data half the time you turn the screen on. Any advice would be helpful, thanks.
Just did a nandroid backup, ill see if it improves anything
hotdog32836 said:
Hey guys, i have had the thrill since release date and about a month ago started having problems with data. when i turn on the screen, it shows that im connected to hspa+, but wont get the send and receiving of data arrows to light up. I usually wait about a minute with it trying to get data before i turn off the screen and on again. Usually I just solve the problem by rebooting the phone. This has really started to make me mad and made me want to sell this phone. Its pointless to have a phone in which you only get data half the time you turn the screen on. Any advice would be helpful, thanks.
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check your data usage, i got throttle a lot after hitting 5Gb in two weeks.
i'm having the same problems with my phone... i've got unlimited data too so i didn't figure it should be a problem. I'm new to the androids so i don't get what the whole up/down arrows are but it seems if i go from a wifi spot to a non wifi spot my internet shuts off.
No Data
I had the exact same problem about 2 weeks ago. I called customer service they had me hard reset, which resulted in the same problem. Then I they had me factory reset, after the factory reset I was going through the Android setup process when the setup force closed. This basically soft bricked the phone. I would go into recovery then factory reset the phone again, they same result. Just a black screen, with the home keys lit up. I was able to get a new phone through warranty. I am hoping for this one to die as well and be done with this nightmare of a POS phone.
punkrockmp said:
I had the exact same problem about 2 weeks ago. I called customer service they had me hard reset, which resulted in the same problem. Then I they had me factory reset, after the factory reset I was going through the Android setup process when the setup force closed. This basically soft bricked the phone. I would go into recovery then factory reset the phone again, they same result. Just a black screen, with the home keys lit up. I was able to get a new phone through warranty. I am hoping for this one to die as well and be done with this nightmare of a POS phone.
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i had the same thing with it not working at all like that the other day too... i ended up just taking out the battery and it worked right again. I'm hoping after modding it i won't have any more problems though
Hey guys. I'm planning on selling my HTC One M7 since I recently upgraded. I did a full data reset to bring it back to how it was out of the box. I then SIM unlocked it with my unlock code and currently don't have a SIM sitting in it.
When you turn it on it'll bring up the Get Started/Emergency screen so you can begin to set up your new phone. Everything looked good, so I let the screen timeout. A little while later I come back and find the phone turned off on it's own. I power it back on and see it still has a lot of battery left. I leave it alone again and about 2 hours later I find it turned off again.
Is something wrong with the phone? It was working great up until I did the reset and now this happens. Or is it maybe some sort of power mode thing that shuts it off on it's own after a while since it hasn't been set up yet. I've tried to Google for answers, but come up with nothing.
Help! Thanks!
thegreatmikesby said:
Or is it maybe some sort of power mode thing that shuts it off on it's own after a while since it hasn't been set up yet. I've tried to Google for answers, but come up with nothing.
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probably, only way to know is to go trough the setup and see if it reboot again, then you could factory reset the phone again.
alray said:
probably, only way to know is to go trough the setup and see if it reboot again, then you could factory reset the phone again.
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Thanks. That did the trick. Once the phone was setup, no more problem. I guess it must be a power saving thing while still in fresh out of box mode.
My brothers phone has been on ZV5 until yesterday he asked me to update it to ZV6 which was quite easy I just took the OTA in the system update menu. Everything went fine, rebooted, updated, rebooted. Now here is where things get screwed, after it finishes booting back into android the signal indicator is showing no signal. We wait 10 mins or so and still nothing, tried to update profile and it says it cannot when there is no service. Toggle airplane mode on and off still nothing, pull battery and let it sit, still nothing. This is a unmodified system, never rooted, straight stock. Anyone have any ideas?
I had a similiar issue after updating to ZV6. Not immediately but a couple hours later. Not sure if it was related to his issue or something else. It started working normal again.
mikeregister said:
I had a similiar issue after updating to ZV6. Not immediately but a couple hours later. Not sure if it was related to his issue or something else. It started working normal again.
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It's so very strange, I downloaded LTE Discovery from play store and it says my cell radio is off, so I tried toggling airplane mode and still nothing.
Try connect to wifi and update profile.
Mahapederdon said:
Try connect to wifi and update profile.
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Same result, I have no idea what's going on.
Sent from my Nexus 6 using Tapatalk
Maybe you can use the TOT to factory reset the phone and clear everything out and see if it starts working...
Try re-activating Dial ##72768# Menu->Reset and Commit.
You can try it on WIFI, 3G or LTE.
A few hours ago my phone lost signal, I thought nothing of it at first as there is a dead spot close to my home.
Now I noticed the WIFI is also not working, and I cant switch it on, the toggle just jumps back to off.
I reset the phone, removed and changed sims, and did a factory reset. Nothing fixed it.
The phone wasn't dropped or anything.
Any ideas?
Cyclone101 said:
A few hours ago my phone lost signal, I thought nothing of it at first as there is a dead spot close to my home.
Now I noticed the WIFI is also not working, and I cant switch it on, the toggle just jumps back to off.
I reset the phone, removed and changed sims, and did a factory reset. Nothing fixed it.
The phone wasn't dropped or anything.
Any ideas?
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And now I cant set it up again because I cant connect to wifi
If I hold power+ up I get a message saying "no Command" but I cant do anything.
Did you try the test mode : *#*#4636#*#*
to test some functions ?
cyrillem28410 said:
Did you try the test mode : *#*#4636#*#*
to test some functions ?
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No, I cant get past the setup screen after the reset, as I cant connect to anything.
I think the only way to fix it is to flash it somehow. I guess the radio is part of the kernel, does anyone know where I can get the stock kernel to flash?
Why don't use the warranty ?
I bought it off gearbest, so think the warranty is going to take a long time.
But maybe it is the best option. I'll at least find out what the procedure is.
Sent from my SM-G903M using Tapatalk
I'm not sure but maybe you can ask to gearbest and to xiaomi directly in your country before any other modifications on your phone
Same here straight out of the box in Sweden global version ?
It usually is a kernel problem. Flash trough fastboot the rom if you can and see if it fixed.
Maybe your persist pertition got corrupted you have to flash it manually. Or if you have warranty then just claim it.
I'm having the same issue :/ Any update on this topic?
I got the android 12 update a few days ago and after a few day I noticed that unless I turn on the screen I don't get most push notifications, as soon as I turn it on I get them all at once.
This is disastrous, what is causing this? How do I fix it?
Jackomel said:
I got the android 12 update a few days ago and after a few day I noticed that unless I turn on the screen I don't get most push notifications, as soon as I turn it on I get them all at once.
This is disastrous, what is causing this? How do I fix it?
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Are you using mobile data or WiFi because sometimes the mobile data will not work if the screen is off and try to reset your phone settings.
clairelara said:
Are you using mobile data or WiFi because sometimes the mobile data will not work if the screen is off and try to reset your phone settings.
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I'm almost always on wifi, I'm going to attempt a reset of the phone settings but I'm doubtful
After a few hours I can confirm that resetting the phone settings did the trick, I have absolutely no idea why that would be the case but there we go
Jackomel said:
After a few hours I can confirm that resetting the phone settings did the trick, I have absolutely no idea why that would be the case but there we go
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Yeah, sometimes the settings would corrupt the entire phone's system because the phone cannot handle the customized setting we did so resetting it would help the device.