Alexa not working on Amazon Prime Music - Redmi K20 Pro / Xiaomi Mi 9T Pro Questions & Answe

I'm using the Redmi K20 pro Indian Variant, and the Alexa isn't working on the Amazon Prime Music app.
The app isn't able to pickup audio from the microphone, I've checked the microphone permissions and they are on, I've Uninstalled and Installed the app multiple times still doesn't work.
Google Assistant works flawlessly so there isn't any problem with the microphone. So if someone could help me out I'd be grateful.

I am also facing the exact issue.
However, the microphone is working on Alex app.
Any luck

I'm using a Mi A3 and have the same problem.
Even after a factory reset the problem reappears.

Related

external microphone not working

Hello,
I'm a Huawei P9 owner (unbranded, EVA-L09C432B182).
I tried to connect and record a video with an external microphone connected to jack plug but audio is anyway took by built-in microphone.
Headphone icon appear when I connect the external mic, so, I suppose, P9 does not recognize the external mic.
I had got a Xperia Z3 compact that suddenly recognized it once I plug it.
Did anyone try to use an external mic with Huawei P9?
Thanks and regards!
would like to know it too. please kindly help
Ok guys I will test it for you since I have a Sony earphones with inline mic. Give me a second.
So I did some testing and found out that the in-line mic which is on my earphones is used in the voice recording app.
So I can say at least the phone recognises that I am using earphones that has an in-line mic which confirms that it supports and recognises 4 port (if that's the correct term) 3.5mm jacks with in-line mic and volume control.
I will try recording a video with the earphones plugged in a second.
Done testing with the camera app recording a video with microphone. I can confirm that it does not use the in-line microphone and looks like it is setup to not use it when recording videos in the camera app with back camera at least. Have not tested front camera video recording though.
Same problem. More info
Have you found an answer? I have the exact same problem. I tried using SoundAbout app but it doesn't seem to work. Don't know if I'm setting it up wrong or if it just doesn't have enough permissions to manage the Camera app. Other Camera apps are out of the questions because of the dual cameras, so they only use the monochrome.
lelepelli said:
Hello,
I'm a Huawei P9 owner (unbranded, EVA-L09C432B182).
I tried to connect and record a video with an external microphone connected to jack plug but audio is anyway took by built-in microphone.
Headphone icon appear when I connect the external mic, so, I suppose, P9 does not recognize the external mic.
I had got a Xperia Z3 compact that suddenly recognized it once I plug it.
Did anyone try to use an external mic with Huawei P9?
Thanks and regards!
Click to expand...
Click to collapse
Huawei P9 external mic issue
Hi Guys,
I just bought a Rode VideoMic Me and wanted to connect it to my phone but its not detected by the phone. After ran a few of test, the mic is not the problem. The root cause for this issue is the software or OS itself. When I pluged the mic, the device will keep select the build in mic as a default. I tried to install and test 2 apps that similar to FilMic Pro (iphone app).
Cinema FV-5
This app really good for videography and the external mic is working but the camera will detect the monochrome lens instead of the RGB lens. How sad.
FilMic Plus
This is a free version of FilMic pro but its doesnt enable the external mic function.
FilMic Pro
This app available for certain android phone only. How sad.
The conclusion that can I make is, to enable the external mic, we need to install 3rd party app which is im still looking for it. Huawei should do something about this.
No external microphone connection with Huawei P10 & P10 Plus
Same pb with both new Huawei P10 and Huawei P10 Plus.
Impossible to connect an external microphone working in video mode (but, surprisingly, it can record sound with the sound app).
Samsung works 100%. LG does too. Nexus doesn't.
I've contacted Huawei France directly, they answer that they don't sell their own external mic (too bad and stupid!), but they neither guarantee that their own devices work with other mic.
Conclusion: do not buy Huawai P10 or P10 Plus if you plan to get a profesional sound quality provided by an external microphone
Unless meanwhile they take care of the pb, either Huawei (selling adequate mic), either app like Filmic Plus or FV5 solve the problem.
thestoryteller said:
Hi Guys,
I just bought a Rode VideoMic Me and wanted to connect it to my phone but its not detected by the phone. After ran a few of test, the mic is not the problem. The root cause for this issue is the software or OS itself. When I pluged the mic, the device will keep select the build in mic as a default. I tried to install and test 2 apps that similar to FilMic Pro (iphone app).
Cinema FV-5
This app really good for videography and the external mic is working but the camera will detect the monochrome lens instead of the RGB lens. How sad.
FilMic Plus
This is a free version of FilMic pro but its doesnt enable the external mic function.
FilMic Pro
This app available for certain android phone only. How sad.
The conclusion that can I make is, to enable the external mic, we need to install 3rd party app which is im still looking for it. Huawei should do something about this.
Click to expand...
Click to collapse
Cinema FV-5 Monochrome fix on Honor 6X
Hi, it is a simple fix to change Cinema FV-5 monochrome issue. Go into the setting for the video in the app and change the saturation setting to 100%. Done, you can record with colour!
thestoryteller said:
Hi Guys,
I just bought a Rode VideoMic Me and wanted to connect it to my phone but its not detected by the phone. After ran a few of test, the mic is not the problem. The root cause for this issue is the software or OS itself. When I pluged the mic, the device will keep select the build in mic as a default. I tried to install and test 2 apps that similar to FilMic Pro (iphone app).
Cinema FV-5
This app really good for videography and the external mic is working but the camera will detect the monochrome lens instead of the RGB lens. How sad.
FilMic Plus
This is a free version of FilMic pro but its doesnt enable the external mic function.
FilMic Pro
This app available for certain android phone only. How sad.
The conclusion that can I make is, to enable the external mic, we need to install 3rd party app which is im still looking for it. Huawei should do something about this.
Click to expand...
Click to collapse
Huawei y9 prime 2019 microphone and earpiece issue.
Hello guys? I've been using huawei y9 prime 2019 for a year now, it was running on Android 8 then I updated it to 9 then it started having earpiece and microphone problems, I later updated it to 10 but now the problem is now persistent. I've tried different methods like cache clearing, hard resetting, starting in safe mode but the problem only goes away after I restart and then after making one call or two, everything mutes, I can't hear the caller the same to the other end, I put on loudspeaker but I can only hear the other person but they can't hear me. I've ran out of options, anyone who has managed to overcome the problem please help...
berrynah said:
Hello guys? I've been using huawei y9 prime 2019 for a year now, it was running on Android 8 then I updated it to 9 then it started having earpiece and microphone problems, I later updated it to 10 but now the problem is now persistent. I've tried different methods like cache clearing, hard resetting, starting in safe mode but the problem only goes away after I restart and then after making one call or two, everything mutes, I can't hear the caller the same to the other end, I put on loudspeaker but I can only hear the other person but they can't hear me. I've ran out of options, anyone who has managed to overcome the problem please help...
Click to expand...
Click to collapse
This is forum for P9 (device from 2016 with Android 6, 7 and Android 8 released only for Chinese cust), not your y9 (from 2018, newer EMUI/Android firmwares).
Unfortunately, I see that (unlike for the other Huawei/Honor phones), there is no forum on XDA for y9
Not sure how P9 users here can help you.
Besides, there are only three or four still active P9 users here - most the others abandonded the old P9 phones, and rarely anybody comes here, read (and answer) the posts

Compatibility with Android Auto

Is there someone who could test the compatibility of the P20 Pro extensively with Android Auto? I suspect the general incompatibility (waze, Google music, in call screen,...) of the Mate 10 Pro is still not solved and till now not one review pays attention to this glaring issue. Curious if Huawei has solved this problem with this new phone.
More info on https://www.facebook.com/huaweinotcompatiblewithandroidauto
Interesting. I'll listen here before buying, because I use Android Auto quite a bit, so if it doesn't work it's a no go for me.
Unfortunately the first feedback reports the same incompatibility as with the Mate 10 Pro.
https://m.facebook.com/story.php?story_fbid=204982796762460&id=187291041864969
I'm having issues connecting the phone to the head unit now with the android 8.1. It is telling me that there is a error code of communication error 6
This is diabolical, for such a basic functionality!!!
I am awaiting delivery of my P20 Pro, and was literally 5 minutes away from ordering an Android Auto headunit!
You have just saved me a lot of money... thanks!
Hopefully more people on here will be able to test.
For me, the only thing that doesn't work is Play Music. The progress bar moves but there's no sound. BBC iPlayer Radio and TuneIn Radio both work fine. No problems with Maps and phone.
It's poor at best, if you get it working leave it and don't touch anything.
Had a trip in partners Ford Focus - Sync 3 head unit, works fine with Pixel 2XL/XZ1 Compact but this just either didn't want to play anything or when attempting to read a message would give the error "voice commands not available at the moment" same when attempting to use voice commands as well. Once I did get it playing music and maps I just left it as I didn't want to break anything but still no voice commands available.
Looks like Google will be making Android Auto fully compatible with the P20 Pro. Looks like our phone is a big enough launch from Huawei to attract attention from them.
http://www.trustedreviews.com/news/android-auto-wireless-3452655
I'm using a P20 Pro. I have been using android auto in my golf now and everything seems to work fine. The only issues I am having are that I can make calls, but I can't see the phone call on the screen which means I have to use the steering wheel to hangup. When someone rings me I can't see it on my. Infotainment screen. Also can't see all of my contacts. Only my most recent. Hopefully there is a fix coming for this
WDawn said:
Is there someone who could test the compatibility of the P20 Pro extensively with Android Auto? I suspect the general incompatibility (waze, Google music, in call screen,...) of the Mate 10 Pro is still not solved and till now not one review pays attention to this glaring issue. Curious if Huawei has solved this problem with this new phone.
More info on https://www.facebook.com/huaweinotcompatiblewithandroidauto
Click to expand...
Click to collapse
Just received my P20 Pro yesterday, and just like my all previous Huawei phones (P9, P10, Mate 10 Pro) - it works with AA fine enough (only issue - call screen is not being shown).
It's barely usable...
Well it's my first Huawei phone (coming from an S8) and I'm a big fan of AA probably because of Waze...
Here are my remarks:
- Google Maps works from time to time
- Waze doesn't work at all, I have a black screen
- and for the audio it's impossible to switch between the apps and there's no audio
So unless you're using Google Maps extensively, I don't see why you'd use the P20 Pro with AA.
For those who are thinking how it was with an S8, well it was kind of a all or nothing experience. I've had periods where the phone wouldn't connect to AA and suddenly start working again.
I have also noticed that the cable quality is very important.
Android auto working fine for me. Only issue is the phone charges very slowly when connected. My one plus used to charge much quicker when connected to car head unit
Hello I've P20 and vw sportvan, no map (waze or Google maps)... I've black screen. No sound when I want to use Google music... I hope Huawei make something to solve this....
I have AA in a Pioneer headunit, working with a P20 Pro, I get audio issues with Google Play Music, waze works fine...
Got a P20 Pro and Android auto is working perfect in my Volkswagen Passat GTE. Been using it daily and everything works fine for me including Waze and Spotify
Skickat från min CLT-L29 via Tapatalk
Doesnt Work
Pioneer X8800BT headunit worked flawlessly with Sony Xperia Z5 Premium so it's not the headunit.
Waze worked for a hour or so with audio then this became a black screen. Google play music "plays" but no sound comes out. In the end I had to unplug the phone from headunit (which I paid good money for) and use the unit as a dumb bluetooth speaker while using Waze directly off the phone...
I think I'll be returning it and getting a Pixel 2 XL unless someone can give me hope that there is work being done to solve this? I don't want to root it just yet because my credit card / banking apps stop working.
Shame as it's an otherwise excellent phone - but this is a deal breaker for me.
From my point of view is essential to have a quality USB cable. Everything (Waze, Google maps, call screen) works seemly with original cable delivered with charger. With another cable work call screen only, Waze and Google maps shows black screen. With cheap USB cabel my mobil phone (Huawei P20 PRO) doesnt connect to car (Hyundai i30 2018).
yesterday an AA update hit the play store. anyone tried after that?
snudel said:
yesterday an AA update hit the play store. anyone tried after that?
Click to expand...
Click to collapse
Yes, no substantial changes...

P20 Pro - Microphone issues

Hello,
I got myself a Huawei P20 Pro and am fairly satisfied with it atm. But there is one issue I have now and that is that apps like Line, Teamspeak 3 and even the phone app is using the wrong microphone when using a Bluetooth headset or even an USB C -> 3,5 mm headset.
One thing that I do remember now that I am writing this, is that I have Boldbeast Recorder installed, which is a call recording app. But I never had these issues with my Samsung S7 Edge.
Anyone else having similar issues?
Update;
I made a call earlier today and had these issues, but using the handset itself. But after a while even calling seems to not be working.
I did a quick reboot and now, huzzaa, everything works again...
I have Huawei P20 Pro and I use Boldbeast call recorder. It works fine with the handset as well as work Bluetooth
Same problems and more....
Alle090 said:
Hello,
I got myself a Huawei P20 Pro and am fairly satisfied with it atm. But there is one issue I have now and that is that apps like Line, Teamspeak 3 and even the phone app is using the wrong microphone when using a Bluetooth headset or even an USB C -> 3,5 mm headset.
One thing that I do remember now that I am writing this, is that I have Boldbeast Recorder installed, which is a call recording app. But I never had these issues with my Samsung S7 Edge.
Anyone else having similar issues?
Update;
I made a call earlier today and had these issues, but using the handset itself. But after a while even calling seems to not be working.
I did a quick reboot and now, huzzaa, everything works again...
Click to expand...
Click to collapse
I have the same problems with my P20 Pro! I can't make calls after a while with apps like messenger och WhatsApp, and after a while even audio when recording video I gone! A restart works for a while but then back to same behavior! This is really bad if they want to compete on the high end market... Hoping for a system update that fixes this ASAP!
anilhk said:
I have Huawei P20 Pro and I use Boldbeast call recorder. It works fine with the handset as well as work Bluetooth
Click to expand...
Click to collapse
Hmm, I think it happens for me whenever I use my Bluetooth headset (Jabra EVOLVE 65 MS). After I stop using it and go back to my USB-C -> 3,5mm headset it has that weird bug again.
popeppel said:
I have the same problems with my P20 Pro! I can't make calls after a while with apps like messenger och WhatsApp, and after a while even audio when recording video I gone! A restart works for a while but then back to same behavior! This is really bad if they want to compete on the high end market... Hoping for a system update that fixes this ASAP!
Click to expand...
Click to collapse
For me it all starts working after a reboot :s
I got 3 days more to decide whether to keep it or not :s
So, I ended up returning my phone and got myself a Samnsung S9+ DS....
I am sorry!
I said earlier I don't have problem, but I do have problems with phone calls. The other party cannot hear me well. Maybe it is something to do with using Boldbeast. It records well, but maybe it interferes with phone calls. Can someone confirm this?
I'm regularly having the same issue.. Occasionally the other person at the start of a call can't hear me..
I have only yet encountered the issue with actual phone calls not whatsapp voice calls etc..
So I'm wondering if it's perhaps a VoLTE bug?
Or the only other thing I can think of is that perhaps the USB-C to 3.5mm headphone adapter plays around with the audio pipeline and doesn't reset.. Just speculation
Microphone error
Same to me here... Is there any solution? My friend can't hear me at all on the phone call... But when I playing PUBG with microphone enable they said my voice just like cartoon....
Private space is the key. I guess
Switching to private space.. ans switching back.. make u lose mic in calls.
I am sure of that.
There seems to be a few causes
Potentially:
1/ going into private space
2/ after using usb-c headphone adapter
3/ after using Bluetooth Audio
Still wondering if it's a VoLTE thing or if it also happens with whatsapp during a microphone. If it's only effecting phone calls and not apps that use the microphone that would point to volte or some other part of the call pipeline rather than the general audio pipeline
The only solution I have is to restart the phone.. That works
..
It seems like a firmware issue connected to the mic. Hope this gets resolved soon.
Same issue here.
I tried turning off VoLTE and WIFI calling. No luck.
This is really giving me a hard time. I can't make calls anymore.
People just don't hear me.
Do you guys have the dual SIM version? How many cards installed?
I removed the Sim in slot 1 yesterday and when I slid the tray back in the phone showed an update for the provider settings (and provider apps etc.)
I run the update and restarted the phone. Some provider apps were installed with the update.
--> first call went without problems.
--> maybe 2 SIM cards interfere?
--> maybe the provider update needed to be forced (by removing one of the SIM cards)
--> maybe it was just the reboot.
I'll keep you posted.
4 calls since last post (no restart since).
--> procedure might have done the trick.
Has anyone managed to fix the problem with update?
No more problems?
im having the same problem, i tried restarting and formating the mobile.
Fixes it temporary only.
Do you have two sims installed or just one? Try taking one out if you have two (see above) to trigger a provider update.
Ok, I have two sims in the phone. But now I deny Google permission for the microphone (I don't use "ok Google" to wake up), and never happens again, microphone works fine all the time.
Sent from my CLT-L29 using Tapatalk
I have exactly the same issue can hear everyone else crystal clear just they can't hear me

Google play stucks/freezes the downloading at random or at 100%

Hello i just got my new Mi 8 with Global rom Android 8.1 and Miui 9.6.3 and when i download app from Google Store they stuck/freeze after some mega bytes downloaded or even at 100%.
If i force close google play and restart it they resume the downloading and eventually finish. Anyway sometime it doesn't happen and apps are downloaded fine. I tested the connection downloading a large file over the browser and it's working fine, no interruptions.
I can't understand what is wrong.
- I cleaned google play cache and data files
- I logged out and loggged in to my google account
- i even factory reset the phone
but i can't solve this problem!
Maybe it is a problem that the bootloader unlocked doesn't let google play to give the certification of the phone?
Play Store version: 11.2.14-all [0][PR]207207134 Device not certified
well i finally SOLVED this issue, it was getting me crazy especially for the fact that when i am at work everything was working fine, and everytime i went home, bang! got the stuck issue!
So after many testing, a lot of reading i ended up that the problem was the bluetooth. If i turn off the bluetooth and restart the device no problem with google play. But after starting the bluetooth, downloading or installing apps freezes on google play store.
I tried to turn off just a bluetooth receiver i have at home (a Logitech Bluetooth Audio Receiver ) and again no problem to install any app. The bluetooth is working fine with other receiver (bluetooth speaker, phone, radio ecc.), so there is something bad just between the Mi8 and the Logitech receiver (even if they are not paired or connected) that makes the phone crazy when installing apps.
Hope this solution is helpful to anyone.
p.s.
this is the Logitech receiver i am talking about
https://www.logitech.com/en-roeu/product/bluetooth-audio-adapter
I love you onesky. You are my héro. I was getting insane. I have install global stable, global dev, Xiaomi.eu stable, dev, ... and always the same problem you’ve described. I have the same Logitech receiver.
Thank you.

Bluetooth microphone stopped working for everything except phone calls

Hi,
Since a few weeks I have a very annoying issue with my Note 9. The phone stopped using the microphone of a bluetooth device for all apps. It still uses the mic of BT for phone calls...
I have tested it with the following apps: Zoom , Teams, Skype and Whatsapp (voice). And also for recording video and the Samsung voicerecorder.
All of these apps worked perfect until a few weeks ago.
I have tested to following devices: my Sony MX1000 headphone, an old Jabra earset, a new JBL in-ear set and also my bluetooth carkit in the car.
All of these devices still work perfect with the phone of my wife.
And all of these devices use their microphones making phone calls.
Around the time it stopped working I started to use a Huawei GT2. So I installed their Health app. On the same day I recieved my JBL earphones. Not sure if that has anything to do with this issue.
I have done a factory reset twice. No luck...
The helpdesk of Samsung can't help. They advise to do a reset... Again...
It drives me totally crazy!
Is their anyone that can provide me some help?
Kind regards,
Peter
PS. I heard that Android 11 has a microphone switcher... Unfortunately the Note9 will never receive this version of Android.
same issue with my mi 10t pro,i think there is also some issue with your phone's mic

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