Bluetooth microphone stopped working for everything except phone calls - Samsung Galaxy Note 9 Questions & Answers

Hi,
Since a few weeks I have a very annoying issue with my Note 9. The phone stopped using the microphone of a bluetooth device for all apps. It still uses the mic of BT for phone calls...
I have tested it with the following apps: Zoom , Teams, Skype and Whatsapp (voice). And also for recording video and the Samsung voicerecorder.
All of these apps worked perfect until a few weeks ago.
I have tested to following devices: my Sony MX1000 headphone, an old Jabra earset, a new JBL in-ear set and also my bluetooth carkit in the car.
All of these devices still work perfect with the phone of my wife.
And all of these devices use their microphones making phone calls.
Around the time it stopped working I started to use a Huawei GT2. So I installed their Health app. On the same day I recieved my JBL earphones. Not sure if that has anything to do with this issue.
I have done a factory reset twice. No luck...
The helpdesk of Samsung can't help. They advise to do a reset... Again...
It drives me totally crazy!
Is their anyone that can provide me some help?
Kind regards,
Peter
PS. I heard that Android 11 has a microphone switcher... Unfortunately the Note9 will never receive this version of Android.

same issue with my mi 10t pro,i think there is also some issue with your phone's mic

Related

Rk3188 1din (Eonon Ga1312) mic issue

Hello, some days ago i bought the device in subject for my car.
But when I tried the microphone to use with Google Now or to recall some contact in Contacts through the voice I noticed that the mic didn't work.
I don't know why.
For the calls with bluetooth the microphone works fine..
Edit: for the calls also doesn't work. I noticed wrong..[emoji57]
Edit: i talked with technical assistance and the operator said that my car stereo doesn't mount a hardware for voice commands but only the microphone for the calls. Infact after deeper tests i noticed that the mic works fine during the calls..
Sent from Note 4 device - Rome - Italy
I'm new to the subject (didn't buy a HU yet) but, from what I've read around in the last days, this is a known issue.

Bluetooth Headset Not Working

Hi Team,
I installed the ROM update to B853 on my P7 and my Jabra stealth stopped working. It is connecting OK but I cannot hear the caller. I have tested the device with other phones and it is working OK. The Jabra stealth was working when I was on B830. Has anyone experienced this. How can I resolve the issue?
Thanks,
Kabuti
Kabuti said:
Hi Team,
I installed the ROM update to B853 on my P7 and my Jabra stealth stopped working. It is connecting OK but I cannot hear the caller. I have tested the device with other phones and it is working OK. The Jabra stealth was working when I was on B830. Has anyone experienced this. How can I resolve the issue?
Thanks,
Kabuti
Click to expand...
Click to collapse
Hi! Have you tried to use another bluetooth headset in your phone?
Reyse said:
Hi! Have you tried to use another Bluetooth headset in your phone?
Click to expand...
Click to collapse
I Tested another Bluetooth headset and the result is the same. The caller can hear me but I cannot hear the caller. This is pointing to the B853 update. Assistenace will be appreciated.
Thanks,
Kabuti
I've the same problem with the car's bluetooth.
I have same problem past year from the beginning I have P7. Actually this is first time I came across same problem through internet.
Not exactly sure what version was phone originally since that still same with B609 and now B852. I was hoping to improve through updates but with no change. Since this thread I was getting to conclude that this is mechanical problem of my device (girlfriend has P7 from another distribution with no problem).
Testing let me know that it is only related to hearing caller. Streaming audio and others sound related bluetooth services works fine. Met this with various headsets headphones and cars. Still same at one time of ten works fine than nothing with no clue on repetition or pattern.
If we can gather more details may be this worth while to post to Huawei
Any solutions for this problem until now?
I have the same bluetooth issue on Huawei P7 (B852). The issue first appeared with upgrading to Lollipop. Before everything was fine.
Now - as CADAC described above - bluetooth connection seems fine: audio streaming, sync with fitness tracker - everything is ok.
But regarding phone calls I can't here the caller, I even can't here it ringing if I call somebody.
After factory reset / wipe data it first seemed ok, but after a second phone call the problem was there again. I've tested on my car (Mercedes A-Class, Audio 20 System of September 2015) and also with a regular bluetooth headset.
Yesterday I've installed the app "Bluetooth Auto Connect" --> https://play.google.com/store/apps/details?id=org.myklos.btautoconnect&hl=de
Just a little configuration inside the app.
It is currently working!!!! Until now ... Let's see for how long.
Anyone else with this bluetooth audio issue who can share experiences???
UPDATE: The no-audio-issue is back again. Bluetooth Auto Connect doesn't resolve the issue!
Fix Bluetooth Audio - For Calling or Answering Via HandsFree
This is the solution:
https://forum.xda-developers.com/showpost.php?p=71527189&postcount=4
Click to expand...
Click to collapse
Google Now is not the problem as I do not have it installed and still cannot call or answer hands free on the P7. Blue Tooth Auto Connect doesn't solve it either.
Julian

Bluethooth Headset Issues

Love the Note 8 and everything about it except how it interacts with bluetooth headsets. I troubleshooted starting with a few bluetooth devices LG HBS1100, Samsung Flex, Motorola earpiece and car audio bluetooth. Here are a few things I encountered:
1. None of answer call buttons on the headsets will answer calls, even the Samsung Flex does not function properly
2. If you using an internet driven app such as Skype, WhatsApp etc, it is the worse. In addition to the buttons not working properly
A. The call waiting feature does not work when using internet audio or video it disconnects those call and allow the other call to come through sometimes unprompted.
B. If you are using Skype, WhatsApp etc, sometimes the call suddenly drops, battery still medium to full on the headsets.
C. A and B only happens with bluetooth headsets, call waiting function as design with car bluetooth calls and traditional BT earpieces
Im am posting this because a phone with this price tags should have overcome these discrepancies , the company should have come across this somehow during testing hmmm. It was almost a deal breaker but I like having a stylus, beautiful screen , phone design and the note taking features. I have friends that I communicate with overseas but I don't call them everyday or I will just use the speaker phone when Im talking to them.
I came from a 7 plus and all features on the BT headsets worked (Not enough to sway me back to Apple but its just confirmation.)
Has anyone experience these and what was the remedy if there was one Thanks..... or dead I get sent a lemon?
Never owned a Bluethooth. ?
Sent from my Galaxy Note8 using XDA Labs
Have been using 2 bluetooth headsets and a Gear S2 watch to answer calls, have been able to make and take calls without a fuss, although I've always used the phone itself or the watch to answer a call. Never used call waiting. I use Viber as well to receive calls and never had a problem and no drops.
I had some odd issues when connected to my Car Blue tooth - I was using Hotspot on my phone to connect my Car's Android Navigation system - listening to I Heart Radio in the car - made a call - call connected - but several times during the call - Blue tooth suddenly disconnected for about 10 seconds and then reconnected.
This happened several times on different calls. I don't know if using WIFI while I was connected to blue tooth had anything to do with this - and I don't have the note any more (I returned it because it was OEM Locked ) should have an unlocked version next week and I will try again. But I saw your post and thought I would share.
My Senheiser MB pro 2 works fine with the Note 8. If there is any tests you want me to perform let me know.
Only thing I noticed today was that if I went out of range, the headset and phone would not auto reconnect when in range again , not sure if this is normal or not.
I have a Plantronic Edge. When I'm on Duo it starts the video call fine and after a few seconds it disconnects and goes to the speaker. So far it only does this in that app or at least that I can tell.
Issue with me is I don't recall how the behavior of my Bluetooth headset was on my other previous phone's, like I mentioned it disconnected when I was out of range then didn't reconnect automatically. Should it reconnect automatically?
Sent from my SM-N950U using Tapatalk
Bluetooth headset issues
Problem solved it was the phone. Verizon gave me a new one and this one works perfect. Thanks for your responses
Problem solved, was user error. Thanks for the feedback guys.
Sent from my SM-N950U using Tapatalk

P20 Pro - Microphone issues

Hello,
I got myself a Huawei P20 Pro and am fairly satisfied with it atm. But there is one issue I have now and that is that apps like Line, Teamspeak 3 and even the phone app is using the wrong microphone when using a Bluetooth headset or even an USB C -> 3,5 mm headset.
One thing that I do remember now that I am writing this, is that I have Boldbeast Recorder installed, which is a call recording app. But I never had these issues with my Samsung S7 Edge.
Anyone else having similar issues?
Update;
I made a call earlier today and had these issues, but using the handset itself. But after a while even calling seems to not be working.
I did a quick reboot and now, huzzaa, everything works again...
I have Huawei P20 Pro and I use Boldbeast call recorder. It works fine with the handset as well as work Bluetooth
Same problems and more....
Alle090 said:
Hello,
I got myself a Huawei P20 Pro and am fairly satisfied with it atm. But there is one issue I have now and that is that apps like Line, Teamspeak 3 and even the phone app is using the wrong microphone when using a Bluetooth headset or even an USB C -> 3,5 mm headset.
One thing that I do remember now that I am writing this, is that I have Boldbeast Recorder installed, which is a call recording app. But I never had these issues with my Samsung S7 Edge.
Anyone else having similar issues?
Update;
I made a call earlier today and had these issues, but using the handset itself. But after a while even calling seems to not be working.
I did a quick reboot and now, huzzaa, everything works again...
Click to expand...
Click to collapse
I have the same problems with my P20 Pro! I can't make calls after a while with apps like messenger och WhatsApp, and after a while even audio when recording video I gone! A restart works for a while but then back to same behavior! This is really bad if they want to compete on the high end market... Hoping for a system update that fixes this ASAP!
anilhk said:
I have Huawei P20 Pro and I use Boldbeast call recorder. It works fine with the handset as well as work Bluetooth
Click to expand...
Click to collapse
Hmm, I think it happens for me whenever I use my Bluetooth headset (Jabra EVOLVE 65 MS). After I stop using it and go back to my USB-C -> 3,5mm headset it has that weird bug again.
popeppel said:
I have the same problems with my P20 Pro! I can't make calls after a while with apps like messenger och WhatsApp, and after a while even audio when recording video I gone! A restart works for a while but then back to same behavior! This is really bad if they want to compete on the high end market... Hoping for a system update that fixes this ASAP!
Click to expand...
Click to collapse
For me it all starts working after a reboot :s
I got 3 days more to decide whether to keep it or not :s
So, I ended up returning my phone and got myself a Samnsung S9+ DS....
I am sorry!
I said earlier I don't have problem, but I do have problems with phone calls. The other party cannot hear me well. Maybe it is something to do with using Boldbeast. It records well, but maybe it interferes with phone calls. Can someone confirm this?
I'm regularly having the same issue.. Occasionally the other person at the start of a call can't hear me..
I have only yet encountered the issue with actual phone calls not whatsapp voice calls etc..
So I'm wondering if it's perhaps a VoLTE bug?
Or the only other thing I can think of is that perhaps the USB-C to 3.5mm headphone adapter plays around with the audio pipeline and doesn't reset.. Just speculation
Microphone error
Same to me here... Is there any solution? My friend can't hear me at all on the phone call... But when I playing PUBG with microphone enable they said my voice just like cartoon....
Private space is the key. I guess
Switching to private space.. ans switching back.. make u lose mic in calls.
I am sure of that.
There seems to be a few causes
Potentially:
1/ going into private space
2/ after using usb-c headphone adapter
3/ after using Bluetooth Audio
Still wondering if it's a VoLTE thing or if it also happens with whatsapp during a microphone. If it's only effecting phone calls and not apps that use the microphone that would point to volte or some other part of the call pipeline rather than the general audio pipeline
The only solution I have is to restart the phone.. That works
..
It seems like a firmware issue connected to the mic. Hope this gets resolved soon.
Same issue here.
I tried turning off VoLTE and WIFI calling. No luck.
This is really giving me a hard time. I can't make calls anymore.
People just don't hear me.
Do you guys have the dual SIM version? How many cards installed?
I removed the Sim in slot 1 yesterday and when I slid the tray back in the phone showed an update for the provider settings (and provider apps etc.)
I run the update and restarted the phone. Some provider apps were installed with the update.
--> first call went without problems.
--> maybe 2 SIM cards interfere?
--> maybe the provider update needed to be forced (by removing one of the SIM cards)
--> maybe it was just the reboot.
I'll keep you posted.
4 calls since last post (no restart since).
--> procedure might have done the trick.
Has anyone managed to fix the problem with update?
No more problems?
im having the same problem, i tried restarting and formating the mobile.
Fixes it temporary only.
Do you have two sims installed or just one? Try taking one out if you have two (see above) to trigger a provider update.
Ok, I have two sims in the phone. But now I deny Google permission for the microphone (I don't use "ok Google" to wake up), and never happens again, microphone works fine all the time.
Sent from my CLT-L29 using Tapatalk
I have exactly the same issue can hear everyone else crystal clear just they can't hear me

Serious problems with bluetooth

Hi,
I hope to get here some suggestions....
I change from a SONY XPERIA XZ Premium to Huawei P30 Pro. With my SONY device I have never a problem with my Fossil Smartwatch and BT-Headset.
Now, with the Huawei my smartwatch is not able to connect the phone. Only once I got a connection, after I make a factory reset of the smartwatch. After going in flight-mode an reenable the connection, the phone see my smartwatch, but does not connect to it.
Does anyone have an idea what's going wrong?
Is there a serious support-page from Huawei to get a real support?
Thank you
In all honesty I've had three Huawei/Honor phones and they all have had issues with connecting to my Fitbit. It's very intermittent sometimes takes a while to connect. Some days it doesn't at all.
Sent from my VOG-L09/Huawei P30 Pro
ephumuris said:
In all honesty I've had three Huawei/Honor phones and they all have had issues with connecting to my Fitbit. It's very intermittent sometimes takes a while to connect. Some days it doesn't at all.
Sent from my VOG-L09/Huawei P30 Pro
Click to expand...
Click to collapse
I'm checking and testing some powersave-options - it is very unclear. I think there must be the reason for it. Must make exeptions for wearOS and maybe the problem could be solved.
Never had this "problems".
Never really had any problem with my Mate 9 Pro and so far my P30 Pro works well too. Only tried my car and Bose Quiet Comforts so far thought.
jacobtf said:
Never really had any problem with my Mate 9 Pro and so far my P30 Pro works well too. Only tried my car and Bose Quiet Comforts so far thought.
Click to expand...
Click to collapse
You have connected only one device. Smartwatch AND headset/caraudio at the same time is/was the problem.
As I said, I've make some changes in the power-setting regarding the WearOS-app.
Using 3 Garmin Smartwaches/Tracker, a car hands free, bluetooth speakers and headphones without any problem so far.
Also did not had any problems using multiple at the same time of these together
i had problem connecting my P30 Pro to my car, it can identify the device but prompt for password that P30Pro never response!!
Huge problem
connects to a Bluetooth headset but there is so much stutter that's only one problem! The major problem is that it will not make Facebook or Whatsapp calls via Bluetooth and even if I click the Bluetooth icon it switches back to local speaker. I tried everything
Unpair and reconnect
Reset network settings
Clear Bluetooth cache memory and data
Everything!!! Still no solution, I even factory reset the phone and still same problem, I tried 5 different Bluetooth headset also. Please help with any suggestions
tareqyounis said:
connects to a Bluetooth headset but there is so much stutter that's only one problem! The major problem is that it will not make Facebook or Whatsapp calls via Bluetooth and even if I click the Bluetooth icon it switches back to local speaker. I tried everything
Unpair and reconnect
Reset network settings
Clear Bluetooth cache memory and data
Everything!!! Still no solution, I even factory reset the phone and still same problem, I tried 5 different Bluetooth headset also. Please help with any suggestions
Click to expand...
Click to collapse
did you looked in the pairing options, whether the device is using phone AND media protocoll? Doesn´t seem like that
Yes I have, YouTube works via the Bluetooth, phone calls work, pretty much everything else does except calls via apps like Whatsapp and Facebook messenger, Skype etc
Did you try changing to 5g wlan instead of the 2,4g I never had that problem in 13 years apple. There also it worked perfect at 2,4ghz.
Dont ask me why that does not work for huawei p30pro. Btw. Samsung s9 also does not do a good job at 2,4.so maybe a android10 thing. Bluetooth also works at 2,4ghz...but how can that work for apple??
Had this Bluetooth issue since day 1.
Using Bluetooth to anything works fine for 20ish mins then stops.
Disabled all battery restrictions like we have to do with the apps to keep them open (in both places) I did a general one, still the same issue.
It's stupidly frustrating and so damn annoying.
I've been gutted about this phone since I got it, sadly stuck in a contract for another 12 months

Categories

Resources