Guys I have purchased the redmi k20 pro indian varient during alpha sale and after using it for few minutes i found that the device as a blue dot on display so i went to MI authorised service center but they replied that they can't repair as it's new device so it can only be replaced but they will do only if i purchased in stores so they said i have to call customer service and report the issue and the support staff said to send a email with the screen shot of the problem for verifying the issue and for replacement but when i took the screen shot it does not show up in the image so i took a photo from my old phone and send them a email and after verifying it they said they'll be arranging for a pickup and will replace with new one after a few days.
My device was redmi k20 pro black color with 8gb ram and 256gb storage.
Note: I found the issue when my phone display was in low brightness with dark room so if anyone come across this issue kindly contact customer support and get it replaced. I have also attached images so you people can see.
This was my experience so kindly check your device if you have the same issue.
Edit: I am happy to say that my new phone is working good and not facing any issues.
aashiq10 said:
Guys I have purchased the redmi k20 pro indian varient during alpha sale and after using it for few minutes i found that the device as a blue dot on display so i went to MI authorised service center but they replied that they can't repair as it's new device so it can only be replaced but they will do only if i purchased in stores so they said i have to call customer service and report the issue and the support staff said to send a email with the screen shot of the problem for verifying the issue and for replacement but when i took the screen shot it does not show up in the image so i took a photo from my old phone and send them a email and after verifying it they said they'll be arranging for a pickup and will replace with new one after a few days.
My device was redmi k20 pro black color with 8gb ram and 256gb storage.
Note: I found the issue when my phone display was in low brightness with dark room so if anyone come across this issue kindly contact customer support and get it replaced. I have also attached images so you people can see.
This was my experience so kindly check your device if you have the same issue.
Click to expand...
Click to collapse
Have a look at this instance concerning the occurence of a similar issue/defect
[In this particular case the K20 Pro device is the china version]:
https://youtu.be/N7faS6ZxgPE?t=1592
OMG|OTG|OTA said:
Have a look at this instance concerning the occurence of a similar issue/defect
[In this particular case the K20 Pro device is the china version]:
?t=1592
Click to expand...
Click to collapse
The exact same thing happened. I am waiting for my replacement phone. Hopefully no dead pixels on the new one, fingers crossed ?
aashiq10 said:
The exact same thing happened. I am waiting for my replacement phone. Hopefully no dead pixels on the new one, fingers crossed ?
Click to expand...
Click to collapse
A very brief follow-up on that topic [same instance]:
https://www.youtube.com/watch?v=blRv-JcTzJU&feature=youtu.be&t=200
OMG|OTG|OTA said:
A very brief follow-up on that topic [same instance]:
&feature=youtu.be&t=200
Click to expand...
Click to collapse
Thank you for the link ?
....
Related
Hello XDA!
My note 5's screen stopped functioning after it was dropped. I sent it to an authorised Samsung service centre.
Everything is fine, only that I'm observing a pink tint (usually over white) on the screen, when compared to another note 5. Is this normal? Should I raise a complaint regarding the same, or is there a workaround?
Bump!
Come on :/ someone?
No, it's not normal, and I'm fairly sure you realize that. You should see if they will "fix" it again (obviously they didn't fix it right the 1st time)
The pink tint is an older issue with many devices, haven't seen much about it with the Note 5, but it is certainly a defect in my book.
ingenious247 said:
No, it's not normal, and I'm fairly sure you realize that. You should see if they will "fix" it again (obviously they didn't fix it right the 1st time)
The pink tint is an older issue with many devices, haven't seen much about it with the Note 5, but it is certainly a defect in my book.
Click to expand...
Click to collapse
What was the issue?
Vivek_Vivek said:
What was the issue?
Click to expand...
Click to collapse
Faulty display. No root cause identified, just a bad panel.
Read rumors it could be the adhesive not curing properly.
I had that issue on like 5 samsung s6s. I kept returning then till i got an acceptable one. Still never got a perfect one.
I just got the note5 last week and the screen is perfect.
Ide send it back.
Sent from my SM-N920T using Tapatalk
guys can anyone help ?
i dropped my note 5 and the display got cracked, gave the phone to the service center and they replaced the screen but the touch isn't working.
Everything is getting displayed but the touch isnt working. He told me that he replaced the screen twice but still the touch was not working, can anyone tell me what might be the issue?
Anshul Rajput said:
guys can anyone help ?
i dropped my note 5 and the display got cracked, gave the phone to the service center and they replaced the screen but the touch isn't working.
Everything is getting displayed but the touch isnt working. He told me that he replaced the screen twice but still the touch was not working, can anyone tell me what might be the issue?
Click to expand...
Click to collapse
How much did they charge you? And was it an authorised Samsung service centre?
Vivek_Vivek said:
How much did they charge you? And was it an authorised Samsung service centre?
Click to expand...
Click to collapse
yes authorised service center, 9.5k for the display.
But still touch is not working
My display is broken.touch screen is working.where can i buy a original one?
I am from India.
authorised service centre
Visit nearest service center and display price is 6000/-
Anyone knows where i can get one from germany?
try here
Same thing happened to my device . I enquired in the nearest mi show room , they said it will cost around 6500/- rupees
DomagojX said:
try here
Click to expand...
Click to collapse
Fake like every other...
I got this yesterday. The color for light sensor is different and the ear speaker too.
Thats my third "original" display and everyone cracks faster than real original one.
Is there no possibility to get a real original display in europe? I tried to ask the xiaomi store in Austria but they told me that they only selling xiaomi products and haven't a service point.
HelmutK. said:
Fake like every other...
I got this yesterday. The color for light sensor is different and the ear speaker too.
Thats my third "original" display and everyone cracks faster than real original one.
Is there no possibility to get a real original display in europe? I tried to ask the xiaomi store in Austria but they told me that they only selling xiaomi products and haven't a service point.
Click to expand...
Click to collapse
But these have no touch issues right? I dont care about the light sensors tbh what do you mean with the ear speaker?
jody2k said:
But these have no touch issues right? I dont care about the light sensors tbh what do you mean with the ear speaker?
Click to expand...
Click to collapse
The cover of the ear speakers is different. The original is plain to the display the others got a pit.
DomagojX said:
try here
Click to expand...
Click to collapse
HelmutK. said:
Fake like every other...
I got this yesterday. The color for light sensor is different and the ear speaker too.
Thats my third "original" display and everyone cracks faster than real original one.
Click to expand...
Click to collapse
On the link there are two options. One is with frame and other is without frame. So which frame is this referring to? My phones front glass is broken. Which one should I order, if I decide to get it from Ali Express?
So... after the chat support can't help.. I was two months ago in Paris. The Xiaomi Center in Les Halles couldn't help. They just sell the products.
The fake display from DomagojX's link which I bought in July got now some dead pixels...
I'm still searching for a real original display...
Any UK places?
I noticed my FTS_TS has a yellow/orange sort of colour around the area of the side buttons when it's a white screen also have issues with screen freezing when trying to install/use TWRP
I've heard Dragon TT has original parts, but I've never had to buy something directly from them.
Here's the link, if someone wants to give it a try.
https://www.dragon-tt.com/xx.aspx?id=585#
Buy it from Amazon i did it too
Has anyone tried the replacebase one?
I Purchased from Aliexpress , Whether i compare with another poco f1 phone , Same Color Matrix , Same Multi touch , Same Brightness is there .
Here is link , i think this will help for you
aliexpress.com/item/32927719753.html?spm=a2g0o.productlist.0.0.29c83162xtWjkV&algo_pvid=4f8ebcd2-bb90-46dc-a6c4-693748b3f6d1&algo_expid=4f8ebcd2-bb90-46dc-a6c4-693748b3f6d1-15&btsid=89226fe1-f178-41b2-b7f5-442def8ef98b&ws_ab_test=searchweb0_0,searchweb201602_7,searchweb201603_53
also buy OEM with frame . i ordered and replaced the display . it is working fine .
rajaganesan7 said:
I Purchased from Aliexpress , Whether i compare with another poco f1 phone , Same Color Matrix , Same Multi touch , Same Brightness is there .
Here is link , i think this will help for you
aliexpress.com/item/32927719753.html?spm=a2g0o.productlist.0.0.29c83162xtWjkV&algo_pvid=4f8ebcd2-bb90-46dc-a6c4-693748b3f6d1&algo_expid=4f8ebcd2-bb90-46dc-a6c4-693748b3f6d1-15&btsid=89226fe1-f178-41b2-b7f5-442def8ef98b&ws_ab_test=searchweb0_0,searchweb201602_7,searchweb201603_53
also buy OEM with frame . i ordered and replaced the display . it is working fine .
Click to expand...
Click to collapse
Is it a Tianma/nvt?
I ordered from the link above because the sellet told me that this was NVT, it turned out being EBBG/FTS with ghost touches and bad colours.
https://it.aliexpress.com/item/4001242645094.html?spm=a2g0s.9042311.0.0.27424c4dMxNHKP
someone know how to open and replace LCD? This is a slider phone so it's new for me.
I contact lenovo Europe and they only inform that I must contact China because this model was not sold in EU.
Did you manage to get to the bottom of this? I have the same problem.
you can watch youtube I saw some videos about screen replacement also I sold my device because of software not supporting europe just in china, I don't know why device is awesome but company very interesting
hi, my x2 pro starts to get purple spots all over the display, they are slowly getting bigger and i think in 2 hours it won't be usable anymore. because i custom rommed my phone i won't get any warranty. i emailed realme customer support in europ(i live in the netherland) if they can repair my display, but i am also searching for a new display. i have repaired phones in the past and i know how to. i can't find any replacement parts and i am wondering if i can maybe use oneplus 7t display? i hope someone can help!
take care,
Thomas
Hi, after the March update, I found my Galaxy Note 9 screen turned yellow..
I turned off the screen, unlocked the screen and the screen back to normal..but the yellow screen will reappear...
Some people say it's a hardware problem and replace their LCD, but some people assume that Samsung technicians don't want to get dizzy and just say "you have to replace the LCD"
There is someone who brought this to the Samsung center, the technician just looked without checking further and said "the LCD has been broken" and he fixed it via safe mode (IDK the detail)
And some people solve this problem with FW flash via Odin..
I'm curious, do custom ROM users experience yellow screen too? is this really a hardware problem?
Thanks, and sorry for bad English
madthinker said:
Hi, after the March update, I found my Galaxy Note 9 screen turned yellow..
I turned off the screen, unlocked the screen and the screen back to normal..but the yellow screen will reappear...
Some people say it's a hardware problem and replace their LCD, but some people assume that Samsung technicians don't want to get dizzy and just say "you have to replace the LCD"
There is someone who brought this to the Samsung center, the technician just looked without checking further and said "the LCD has been broken" and he fixed it via safe mode (IDK the detail)
And some people solve this problem with FW flash via Odin..
I'm curious, do custom ROM users experience yellow screen too? is this really a hardware problem?
Thanks, and sorry for bad English
Click to expand...
Click to collapse
Already discussed but i don't know the details.
https://forum.xda-developers.com/galaxy-note-9/help/samsung-note-9-display-discoloration-t4083389
Using custom rom no issue with mar update but now using may base.
Rosli59564 said:
Already discussed but i don't know the details.
https://forum.xda-developers.com/galaxy-note-9/help/samsung-note-9-display-discoloration-t4083389
Using custom rom no issue with mar update but now using may base.
Click to expand...
Click to collapse
have we made a petition?
Because it's not only Galaxy Note 9, but also Note 8, S7, S9..
Do all Samsung flagship problems with hardware?
But my friend's Galaxy Note FE and Note 8 with OneUI ver 1 is fine
madthinker said:
have we made a petition?
Because it's not only Galaxy Note 9, but also Note 8, S7, S9..
Do all Samsung flagship problems with hardware?
But my friend's Galaxy Note FE and Note 8 with OneUI ver 1 is fine
Click to expand...
Click to collapse
Those affected should. Samsung is greedy to force for hardware replacement instead of fixing their software. Samsung hardwares are expensive. In my country screen replacement for note 9 is about half of the second hand value of this phone.
Have you tried wiping the Cache Partition in Recovery Mode?
Rosli59564 said:
Those affected should. Samsung is greedy to force for hardware replacement instead of fixing their software. Samsung hardwares are expensive. In my country screen replacement for note 9 is about half of the second hand value of this phone.
Click to expand...
Click to collapse
Yeah, and my device has no warranty at this time
iceepyon said:
Have you tried wiping the Cache Partition in Recovery Mode?
Click to expand...
Click to collapse
Not yet, because I have read someone who did it but it still has no effect.
Note 9 yellowish scree
hi I've faced the yellowish screen problem recently. My phone is 1 year and 7 months old. I visited samsung service center in my city in India. 1st they told me it was your fault that because of your mishandling this has happened and some brainless person told me to go for replacement which cost around 21000 rs(300$) in India. But then i asked them to find any dent, crack or even a scratch on body or glass if its mishandling. Then i showed them this article. https://www.sammobile.com/news/galaxy-note-9-march-2020-security-update-broken-screen/
Manager head technician accepted the fact that this wasn't my fault any kept phone with him. After 20-25 days now i have my phone with screen replaced without giving a single penny. Samsung is such greedy company that pushes such faulty updates and loot consumers like they haven't looted us enough with such heavy priced phones.
gunjanadhvaryu said:
hi I've faced the yellowish screen problem recently. My phone is 1 year and 7 months old. I visited samsung service center in my city in India. 1st they told me it was your fault that because of your mishandling this has happened and some brainless person told me to go for replacement which cost around 21000 rs(300$) in India. But then i asked them to find any dent, crack or even a scratch on body or glass if its mishandling. Then i showed them this article. https://www.sammobile.com/news/galaxy-note-9-march-2020-security-update-broken-screen/
Manager head technician accepted the fact that this wasn't my fault any kept phone with him. After 20-25 days now i have my phone with screen replaced without giving a single penny. Samsung is such greedy company that pushes such faulty updates and loot consumers like they haven't looted us enough with such heavy priced phones.
Click to expand...
Click to collapse
Which city ?.
Because in Bangalore they kept for my phone for a week and returned it without doing anything.
Same issue not a single scratch, dent or bump. Mint phone. But Audio Dead.
They told me to my face and in writing that no Note 9 users have reported any problems after the update.
I told them to visit XDA and their own company community pages but they ignored me.
They demanded that the only way they would help is if I paid 26500 to replace the board. ANd even that would take weeks. Due to present situation.
Another guy in another city was quoted 18K for his Note 9 main board. So it seems they can charge what they want.
There is no fixed rate. They cant even match the rates on their own web site.
Lets just say you got very lucky or you have good contacts.
RonChinoy said:
Which city ?.
Because in Bangalore they kept for my phone for a week and returned it without doing anything.
Same issue not a single scratch, dent or bump. Mint phone. But Audio Dead.
They told me to my face and in writing that no Note 9 users have reported any problems after the update.
I told them to visit XDA and their own company community pages but they ignored me.
They demanded that the only way they would help is if I paid 26500 to replace the board. ANd even that would take weeks. Due to present situation.
Another guy in another city was quoted 18K for his Note 9 main board. So it seems they can charge what they want.
There is no fixed rate. They cant even match the rates on their own web site.
Lets just say you got very lucky or you have good contacts.
Click to expand...
Click to collapse
I am in Surat. I didn't have any contacts in Samsung service center. I went there and requested to look upon my problem. 1st the illiterate girl at the desk ignored me but when the manager/chief engineer came to know about the problem he peacefully heard me. I used my "Being A Doctor trump card" to further make him believe that i was no joking and lying. And ultimately I was lucky. Though i was very much prepared to go in consumer court if that failed.
They just returned my phone and told me to come back when I was willing to pay 26500 for a new board.
I have started a new Face Book Page Called Samsung India worst company.
Come join it
Hi bro .
I seen some clue regards this issues .
If we play hdr video . Screen turn normal like before
So I think some issues in hdr setting in March update
Try this hdr video u can see real screen comes
jagdishchennai said:
Hi bro .
I seen some clue regards this issues .
If we play hdr video . Screen turn normal like before
So I think some issues in hdr setting in March update
Try this hdr video u can see real screen comes
Click to expand...
Click to collapse
did not work! can you give more information !?
Looks weird but its working for me, tap to switch on always on display then open the phone with fingerprint or other methods, screen becomes normal !!
So I opted to fix my own phone.
WHat I found was that the over heating had cause some microscopic balls of lead to have melted during the over heating and these were all over the main board. I suspect some got under the Amplifer 98512 IC. So I purchased the part form china for 2$. Purchased a microscope and fix it myself.
I also cleaned the main board in ultrasonic machine to make sure all the small balls were dislodged. Its been over a week and my phone is working fine.
I suspect if you try all the software options and nothing works. Open the back cover and look for these tiny balls. If you see them clean the board and put it back it may start working. If it has shorted something off course you will see the damage. May times just a clean and re-seating the flex cable solves the problem.
I wonder if Samsung return your old board if they charge you for a new one.
Hey, download this app PWMfree by going to this link https://forum.xda-developers.com/showpost.php?p=78953726&postcount=48 this will resolve your problem. Once downloaded scroll down then allow access, that's it. I hope this help.
Hi , i also have a screen problem with my Galaxy Note 9 Edge but i don't know if it is the same as the above problems. The problem started when i turned on the "always display on" option and set the clock to orange. I don't know if this is a coincidence but as soon as i turned that option 2/3s of my screen turned to orange as seen on the attached picture. I tried reverting the options but with no luck. Anyone have any idea what's going on? Did i messed some some settings? I have the latest update installed.
Finally yellow screen fixed in 13 July 2021 update
From what I have heard if you use the gesture navigations instead of the on-screen button navigation method. You should not experience the green screen issue.
madthinker said:
Hi, after the March update, I found my Galaxy Note 9 screen turned yellow..
I turned off the screen, unlocked the screen and the screen back to normal..but the yellow screen will reappear...
Some people say it's a hardware problem and replace their LCD, but some people assume that Samsung technicians don't want to get dizzy and just say "you have to replace the LCD"
There is someone who brought this to the Samsung center, the technician just looked without checking further and said "the LCD has been broken" and he fixed it via safe mode (IDK the detail)
And some people solve this problem with FW flash via Odin..
I'm curious, do custom ROM users experience yellow screen too? is this really a hardware problem?
Thanks, and sorry for bad English
Click to expand...
Click to collapse
If it's an LCD display they don't just turn yellow.
Flash it back to the firmware it was running on.
Rule #1 if the phone is running fast and stable, leave it be.