Hi, after the March update, I found my Galaxy Note 9 screen turned yellow..
I turned off the screen, unlocked the screen and the screen back to normal..but the yellow screen will reappear...
Some people say it's a hardware problem and replace their LCD, but some people assume that Samsung technicians don't want to get dizzy and just say "you have to replace the LCD"
There is someone who brought this to the Samsung center, the technician just looked without checking further and said "the LCD has been broken" and he fixed it via safe mode (IDK the detail)
And some people solve this problem with FW flash via Odin..
I'm curious, do custom ROM users experience yellow screen too? is this really a hardware problem?
Thanks, and sorry for bad English
madthinker said:
Hi, after the March update, I found my Galaxy Note 9 screen turned yellow..
I turned off the screen, unlocked the screen and the screen back to normal..but the yellow screen will reappear...
Some people say it's a hardware problem and replace their LCD, but some people assume that Samsung technicians don't want to get dizzy and just say "you have to replace the LCD"
There is someone who brought this to the Samsung center, the technician just looked without checking further and said "the LCD has been broken" and he fixed it via safe mode (IDK the detail)
And some people solve this problem with FW flash via Odin..
I'm curious, do custom ROM users experience yellow screen too? is this really a hardware problem?
Thanks, and sorry for bad English
Click to expand...
Click to collapse
Already discussed but i don't know the details.
https://forum.xda-developers.com/galaxy-note-9/help/samsung-note-9-display-discoloration-t4083389
Using custom rom no issue with mar update but now using may base.
Rosli59564 said:
Already discussed but i don't know the details.
https://forum.xda-developers.com/galaxy-note-9/help/samsung-note-9-display-discoloration-t4083389
Using custom rom no issue with mar update but now using may base.
Click to expand...
Click to collapse
have we made a petition?
Because it's not only Galaxy Note 9, but also Note 8, S7, S9..
Do all Samsung flagship problems with hardware?
But my friend's Galaxy Note FE and Note 8 with OneUI ver 1 is fine
madthinker said:
have we made a petition?
Because it's not only Galaxy Note 9, but also Note 8, S7, S9..
Do all Samsung flagship problems with hardware?
But my friend's Galaxy Note FE and Note 8 with OneUI ver 1 is fine
Click to expand...
Click to collapse
Those affected should. Samsung is greedy to force for hardware replacement instead of fixing their software. Samsung hardwares are expensive. In my country screen replacement for note 9 is about half of the second hand value of this phone.
Have you tried wiping the Cache Partition in Recovery Mode?
Rosli59564 said:
Those affected should. Samsung is greedy to force for hardware replacement instead of fixing their software. Samsung hardwares are expensive. In my country screen replacement for note 9 is about half of the second hand value of this phone.
Click to expand...
Click to collapse
Yeah, and my device has no warranty at this time
iceepyon said:
Have you tried wiping the Cache Partition in Recovery Mode?
Click to expand...
Click to collapse
Not yet, because I have read someone who did it but it still has no effect.
Note 9 yellowish scree
hi I've faced the yellowish screen problem recently. My phone is 1 year and 7 months old. I visited samsung service center in my city in India. 1st they told me it was your fault that because of your mishandling this has happened and some brainless person told me to go for replacement which cost around 21000 rs(300$) in India. But then i asked them to find any dent, crack or even a scratch on body or glass if its mishandling. Then i showed them this article. https://www.sammobile.com/news/galaxy-note-9-march-2020-security-update-broken-screen/
Manager head technician accepted the fact that this wasn't my fault any kept phone with him. After 20-25 days now i have my phone with screen replaced without giving a single penny. Samsung is such greedy company that pushes such faulty updates and loot consumers like they haven't looted us enough with such heavy priced phones.
gunjanadhvaryu said:
hi I've faced the yellowish screen problem recently. My phone is 1 year and 7 months old. I visited samsung service center in my city in India. 1st they told me it was your fault that because of your mishandling this has happened and some brainless person told me to go for replacement which cost around 21000 rs(300$) in India. But then i asked them to find any dent, crack or even a scratch on body or glass if its mishandling. Then i showed them this article. https://www.sammobile.com/news/galaxy-note-9-march-2020-security-update-broken-screen/
Manager head technician accepted the fact that this wasn't my fault any kept phone with him. After 20-25 days now i have my phone with screen replaced without giving a single penny. Samsung is such greedy company that pushes such faulty updates and loot consumers like they haven't looted us enough with such heavy priced phones.
Click to expand...
Click to collapse
Which city ?.
Because in Bangalore they kept for my phone for a week and returned it without doing anything.
Same issue not a single scratch, dent or bump. Mint phone. But Audio Dead.
They told me to my face and in writing that no Note 9 users have reported any problems after the update.
I told them to visit XDA and their own company community pages but they ignored me.
They demanded that the only way they would help is if I paid 26500 to replace the board. ANd even that would take weeks. Due to present situation.
Another guy in another city was quoted 18K for his Note 9 main board. So it seems they can charge what they want.
There is no fixed rate. They cant even match the rates on their own web site.
Lets just say you got very lucky or you have good contacts.
RonChinoy said:
Which city ?.
Because in Bangalore they kept for my phone for a week and returned it without doing anything.
Same issue not a single scratch, dent or bump. Mint phone. But Audio Dead.
They told me to my face and in writing that no Note 9 users have reported any problems after the update.
I told them to visit XDA and their own company community pages but they ignored me.
They demanded that the only way they would help is if I paid 26500 to replace the board. ANd even that would take weeks. Due to present situation.
Another guy in another city was quoted 18K for his Note 9 main board. So it seems they can charge what they want.
There is no fixed rate. They cant even match the rates on their own web site.
Lets just say you got very lucky or you have good contacts.
Click to expand...
Click to collapse
I am in Surat. I didn't have any contacts in Samsung service center. I went there and requested to look upon my problem. 1st the illiterate girl at the desk ignored me but when the manager/chief engineer came to know about the problem he peacefully heard me. I used my "Being A Doctor trump card" to further make him believe that i was no joking and lying. And ultimately I was lucky. Though i was very much prepared to go in consumer court if that failed.
They just returned my phone and told me to come back when I was willing to pay 26500 for a new board.
I have started a new Face Book Page Called Samsung India worst company.
Come join it
Hi bro .
I seen some clue regards this issues .
If we play hdr video . Screen turn normal like before
So I think some issues in hdr setting in March update
Try this hdr video u can see real screen comes
jagdishchennai said:
Hi bro .
I seen some clue regards this issues .
If we play hdr video . Screen turn normal like before
So I think some issues in hdr setting in March update
Try this hdr video u can see real screen comes
Click to expand...
Click to collapse
did not work! can you give more information !?
Looks weird but its working for me, tap to switch on always on display then open the phone with fingerprint or other methods, screen becomes normal !!
So I opted to fix my own phone.
WHat I found was that the over heating had cause some microscopic balls of lead to have melted during the over heating and these were all over the main board. I suspect some got under the Amplifer 98512 IC. So I purchased the part form china for 2$. Purchased a microscope and fix it myself.
I also cleaned the main board in ultrasonic machine to make sure all the small balls were dislodged. Its been over a week and my phone is working fine.
I suspect if you try all the software options and nothing works. Open the back cover and look for these tiny balls. If you see them clean the board and put it back it may start working. If it has shorted something off course you will see the damage. May times just a clean and re-seating the flex cable solves the problem.
I wonder if Samsung return your old board if they charge you for a new one.
Hey, download this app PWMfree by going to this link https://forum.xda-developers.com/showpost.php?p=78953726&postcount=48 this will resolve your problem. Once downloaded scroll down then allow access, that's it. I hope this help.
Hi , i also have a screen problem with my Galaxy Note 9 Edge but i don't know if it is the same as the above problems. The problem started when i turned on the "always display on" option and set the clock to orange. I don't know if this is a coincidence but as soon as i turned that option 2/3s of my screen turned to orange as seen on the attached picture. I tried reverting the options but with no luck. Anyone have any idea what's going on? Did i messed some some settings? I have the latest update installed.
Finally yellow screen fixed in 13 July 2021 update
From what I have heard if you use the gesture navigations instead of the on-screen button navigation method. You should not experience the green screen issue.
madthinker said:
Hi, after the March update, I found my Galaxy Note 9 screen turned yellow..
I turned off the screen, unlocked the screen and the screen back to normal..but the yellow screen will reappear...
Some people say it's a hardware problem and replace their LCD, but some people assume that Samsung technicians don't want to get dizzy and just say "you have to replace the LCD"
There is someone who brought this to the Samsung center, the technician just looked without checking further and said "the LCD has been broken" and he fixed it via safe mode (IDK the detail)
And some people solve this problem with FW flash via Odin..
I'm curious, do custom ROM users experience yellow screen too? is this really a hardware problem?
Thanks, and sorry for bad English
Click to expand...
Click to collapse
If it's an LCD display they don't just turn yellow.
Flash it back to the firmware it was running on.
Rule #1 if the phone is running fast and stable, leave it be.
Related
I've had Galaxy Note since February of 2012......Had it replaced three times under warranty through AT&T for same problem. (At least AT&T overnighted the replacement unit got it today)
All the note I had loved to shut off automatically and randomly........
1) Whenever I pickup a call, the phone shuts off (all the time)
2) It reboots by it self inside my pocket
3) It reboots by it self sitting while sitting on my desk
I see a lot of Note user are facing this problem........is there any solution? I've tried couple stuff that was posted on numerous posts.
Also what should I do once my warranty expire? I have 90 days under this refurbish warranty....original phone was till February 2013.... not sure when will it expire.
I've called: AT&T Customer Relation, Customer Service, and Warranty Department as well as Samsung Tech Support. (The only thing I got $25 credit towards my bill)
A Gentleman from Warranty Department told me that he always see this problem.........he sent me a replacement unit immediately and even offered if I wanted to get replaced with Galaxy S3.....unfortunately Note 2 was too new to be replaced......but still I have asked to get Galaxy Note.
Spoke to Customer Relation...what a awful service this guy said "I have Galaxy Note but never have problem" and accusing me for dropping the phone and etc........that the reason I've got $25 credit to my balance. (I could have got more but was too tired to fight for it)
Samsung told me that if I face this issue call Samsung again and they will fix it.. But I will be without a phone for roughly 1 week to 2 week.
What should I do after my warranty expire?
Honestly, i do believe most of us do not having this problem if on ics or gb stock rom.
Do you check with samsung service centre what they did to repaired or solve your problem?
Did samsung change any hardware? Or either update your software only?
If samsung only update your software, it might be hardware problem. In other way, if samsung did change your hardware only, it might related to kernel/rom problem.
If samsung did both. Just go there again and request new handset.
Keep all the repair receipt as record. If samsung refuse to replace new handset when problem still exist. You might need all this record as proof for complaining to consumer body.
Sent from my GT-N7000 using xda premium
lee yun khong said:
Honestly, i do believe most of us do not having this problem if on ics or gb stock rom.
Do you check with samsung service centre what they did to repaired or solve your problem?
Did samsung change any hardware? Or either update your software only?
If samsung only update your software, it might be hardware problem. In other way, if samsung did change your hardware only, it might related to kernel/rom problem.
If samsung did both. Just go there again and request new handset.
Keep all the repair receipt as record. If samsung refuse to replace new handset when problem still exist. You might need all this record as proof for complaining to consumer body.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Samsung did not repair or replace anything on my Galaxy Note.
ATT replaced my phone with their refurbish one all three times.
I might send it to Samsung next time I have this problem.......
thank you
if its random reboots, its worth trying a different battery
lol there is something you are doing that is wrong. That or the shop you go to has given you the same phone unfixed back.
eliminate if its an app issue by unstakking the app you are installing.
update your phone throught Kies. etc etc etc
The problem with getting a replacement is that it will be a refurb. probably with a load of problems the same as yours that don't show in a quick test. If a load of pple hand phones back wigh this they probably just turn them round.
I may be just cynical...
from the man hiding in your attic....
maybe Note 1 is bad luck? How about a Note 2 subsidized for a little extra? A nexus 4? s3? HTC One X+? LG Optimus G?
i'm sorry about your phone rebooting. best of luck and happy holidays!
Never experienced any sich thing on my note since feb 2012. On stock 4.0.4 lr8
Sent from my GT-N7000 using xda app-developers app
i have used my galnote about 7 or 8 month right now, and i have been flash so many rom or kernel, but i never meet ur problem mate, i'm sorry to hear that, hopefully ur note can get the replace one, the new one, not the refurb one.. happy holiday, and marry christmas
Hello XDA!
My note 5's screen stopped functioning after it was dropped. I sent it to an authorised Samsung service centre.
Everything is fine, only that I'm observing a pink tint (usually over white) on the screen, when compared to another note 5. Is this normal? Should I raise a complaint regarding the same, or is there a workaround?
Bump!
Come on :/ someone?
No, it's not normal, and I'm fairly sure you realize that. You should see if they will "fix" it again (obviously they didn't fix it right the 1st time)
The pink tint is an older issue with many devices, haven't seen much about it with the Note 5, but it is certainly a defect in my book.
ingenious247 said:
No, it's not normal, and I'm fairly sure you realize that. You should see if they will "fix" it again (obviously they didn't fix it right the 1st time)
The pink tint is an older issue with many devices, haven't seen much about it with the Note 5, but it is certainly a defect in my book.
Click to expand...
Click to collapse
What was the issue?
Vivek_Vivek said:
What was the issue?
Click to expand...
Click to collapse
Faulty display. No root cause identified, just a bad panel.
Read rumors it could be the adhesive not curing properly.
I had that issue on like 5 samsung s6s. I kept returning then till i got an acceptable one. Still never got a perfect one.
I just got the note5 last week and the screen is perfect.
Ide send it back.
Sent from my SM-N920T using Tapatalk
guys can anyone help ?
i dropped my note 5 and the display got cracked, gave the phone to the service center and they replaced the screen but the touch isn't working.
Everything is getting displayed but the touch isnt working. He told me that he replaced the screen twice but still the touch was not working, can anyone tell me what might be the issue?
Anshul Rajput said:
guys can anyone help ?
i dropped my note 5 and the display got cracked, gave the phone to the service center and they replaced the screen but the touch isn't working.
Everything is getting displayed but the touch isnt working. He told me that he replaced the screen twice but still the touch was not working, can anyone tell me what might be the issue?
Click to expand...
Click to collapse
How much did they charge you? And was it an authorised Samsung service centre?
Vivek_Vivek said:
How much did they charge you? And was it an authorised Samsung service centre?
Click to expand...
Click to collapse
yes authorised service center, 9.5k for the display.
But still touch is not working
Hey guys, so out of nowhere my Note 5 had a patch of ink on the screen that grew overnight, and now the entire screen is black, but the phone works normally it seems. My warranty is still good, so I need to send it to Samsung, but I worry that they notice I rooted it. Wat do?
Can I unroot blindfolded?
thenetvines said:
Hey guys, so out of nowhere my Note 5 had a patch of ink on the screen that grew overnight, and now the entire screen is black, but the phone works normally it seems. My warranty is still good, so I need to send it to Samsung, but I worry that they notice I rooted it. Wat do?
Can I unroot blindfolded?
Click to expand...
Click to collapse
I'm pretty sure there are 2 kinds of warranty, software and hardware, just tell them you need a new screen and that's it, i might be wrong so search for the software and hardware warranty thing
This is why you shouldn't buy Samsung phones. I was overseas when this happened to me, and because I didn't buy it there - they said no..
Just replace the screen yourself. Samsung support is among the worst for warranties.
Bought a Samsung Galaxy Tab S2 9.7 10 days ago and have noticed a sporadic fault which I have discovered other of Samsung tablets can also suffer from.
The screen will go black and there seems no apparent reason for it though I feel that moving the tablet is the main cause. It can happen at anytime and nothing needs to be open so I doubt it is a app.
I said earlier that movement might be the cause yet I have tried t replicate the fault with little success and the screen will usually come back on after a few seconds. I am concerned it may get worse so feel that I should get it replaced or a refund under our UK consumer law.
I found this elsewhere.
https://www.ifixit.com/Answers/View/348612/Why+Samsung+galaxy+tab+a+10.1+2016+goes+black+some+time
Hi,
Where did you buy it from? Samsung have stores in the uk http://www.samsung.com/uk/storelocator/
You can take it to Samsung and let them repair it or depending where you bought it just send it back to the retailer.
I bought from A O and talking to Samsung via Facebook yesterday they did not seem to be particularly interested even though I suggested that there was a Support Centre in Edinburgh but they would need to be able to find the fault in the first place.
MrFraggle said:
Bought a Samsung Galaxy Tab S2 9.7 10 days ago and have noticed a sporadic fault which I have discovered other of Samsung tablets can also suffer from.
The screen will go black and there seems no apparent reason for it though I feel that moving the tablet is the main cause. It can happen at anytime and nothing needs to be open so I doubt it is a app.
Click to expand...
Click to collapse
If you've got a problem after only 10 days, I would definitely return or exchange it. I currently own 3 Samsung tablets, including an S2 8.0, and have never seen this problem. I did have a problem on a Tab S 10.5 that would cause the screen to freeze and required the cover to be closed and opened or the power button pushed to unfreeze it.
MrFraggle said:
I bought from A O and talking to Samsung via Facebook yesterday they did not seem to be particularly interested even though I suggested that there was a Support Centre in Edinburgh but they would need to be able to find the fault in the first place.
Click to expand...
Click to collapse
In the UK normally the first years warranty is with the retailer you bought it from. Contact A O and just let them know it is faulty and you want to return it for a replacement or a refund. If they sound like they don't want to help just remind them about the consumer rights act 2015.
dinkmack said:
In the UK normally the first years warranty is with the retailer you bought it from. Contact A O and just let them know it is faulty and you want to return it for a replacement or a refund. If they sound like they don't want to help just remind them about the consumer rights act 2015.
Click to expand...
Click to collapse
Think you are getting the wrong end of the stick here, I have no doubt A O will replace or refund the the tablet as they have excellent customer service whho I have used in the past. I only approached Samsung and posted here in the hope there was a simple fix.
As it happens and I saw this posted elsewhere, I swapped the case I was using to a Smart Cover for Samsung Galaxy Tab S2 from a Folio Case Cover for Galaxy Tab S2 and the issue has seemingly gone away. Unfortunately I cannot remember where I saw this tip posted but it is certainly a strange one.
Sorry about that . Glad you got it sorted :good:
Ok i am a bit confused. I have today went back to the store to return my Oneplus 9 PRO that i was not happy with due to the heating and batterit drain problems that me and many other have. Instead I ordered a Samsung galaxy S 21+ with the exynos version.
But I have read that it is exist a problem called the screen of death for this phones?? Is this for real a common problem at this day?? I mean should i be worried??? My friend have the same model and have never had any problem with it and he have owned it for a long time.
Your post is the first I've heard about such a thing....
So I'd be inclined to think no
It's been happening for a while. Put it this way, you never heard about it happening on the N10+ except maybe an isolated freak case. This has happen to a number of S21U owners.
Not sure if it's across all variants or is variant specific.
It requires a display replacement if it happens.
I had it on my snapdragon S21U and had the screen replaced by Samsung.
belus85 said:
Ok i am a bit confused. I have today went back to the store to return my Oneplus 9 PRO that i was not happy with due to the heating and batterit drain problems that me and many other have. Instead I ordered a Samsung galaxy S 21+ with the exynos version.
But I have read that it is exist a problem called the screen of death for this phones?? Is this for real a common problem at this day?? I mean should i be worried??? My friend have the same model and have never had any problem with it and he have owned it for a long time.
Click to expand...
Click to collapse
Follow the steps given in the link below if the problem occurs.
How To Fix The Samsung Galaxy S21 Black Screen of Death Issue
In this post, you will learn what to do to fix the Samsung Galaxy S21 black screen of death issue and how to prevent it from happening again.
thedroidguy.com
randylahey786 said:
Follow the steps given in the link below if the problem occurs.
How To Fix The Samsung Galaxy S21 Black Screen of Death Issue
In this post, you will learn what to do to fix the Samsung Galaxy S21 black screen of death issue and how to prevent it from happening again.
thedroidguy.com
Click to expand...
Click to collapse
If it works...
Generally when you need to do hard reboots you have a hardware not firmware issue especially if it happens more then once even if the hard reboot temporarily "fixes" the problem.
blackhawk said:
If it works...
Generally when you need to do hard reboots you have a hardware not firmware issue especially if it happens more then once even if the hard reboot temporarily "fixes" the problem.
Click to expand...
Click to collapse
Hi,
So this screen of death is a common problem still? And if you have it is the hardware that is somehow broken? And it doesn’t matter if it’s snapdragon or the other cpu?
belus85 said:
Hi,
So this screen of death is a common problem still? And if you have it is the hardware that is somehow broken? And it doesn’t matter if it’s snapdragon or the other cpu?
Click to expand...
Click to collapse
Don't know... do some searches with XDA or Samsung forum in the search parameter.
It's not just one or two.
From what people who had them repaired said, it was hardware in their cases.
It happened to me. Screen suddenly won't turn on. I brought it to samsung center and they replaced my screen.
veeny101 said:
It happened to me. Screen suddenly won't turn on. I brought it to samsung center and they replaced my screen.
Click to expand...
Click to collapse
There are a bad display batch(es) out there... at least that will fix your problem!
Worst case is if it fails out of warranty.
Not good...
blackhawk said:
It's a display hardware defect. Users who had the display replaced say the replacement displays have a label IDing from the defective batch. If it was the battery it be news...
Click to expand...
Click to collapse
Well I don’t think it’s a common problem. Never heard of it. I can’t imagine a big company as Samsung continue shipping phones out if the knew it was a problem that occur.
veeny101 said:
It happened to me. Screen suddenly won't turn on. I brought it to samsung center and they replaced my screen.
Click to expand...
Click to collapse
When did it happend?
Whatapk said:
Why Samsung Screen Turns Black and Dead? The most common reason could be your device's crashed system. When your Samsung memory gets lower, or you meet a system update failure, the system would be crashed and stuck with a black screen on your Samsung Galaxy. You can also play games like Yareel 3D Mod APK on such mobile with ease. just enjoy the phone
Click to expand...
Click to collapse
Yhea I think that 2.
belus85 said:
Well I don’t think it’s a common problem. Never heard of it. I can’t imagine a big company as Samsung continue shipping phones out if the knew it was a problem that occur.
Click to expand...
Click to collapse
They were already shipped.
This is more then an isolated failure...
The Red Screen of Death (RSoD) refers to the error message that appeared on some of the beta versions of Windows Vista as well as a few handhelds and video game consoles, such as the Playstation series.
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