Hi,
In recent weeks, I am seeing that my phone is sometimes reporting as switched off when called from another number, even if it has network coverage. It happens with jio sim and pie update now. I am also unable to place calls. This happens mostly during early morning,when phone is not used for long time. This gets resolved once I toggle airplane mode on and off. Not sure if its a software issue. Is any one else facing the same ?
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I have updated to the 47E build and I do have a better signal with the 98R radio, however ever since upgrading to 5.1 with VoLTE enabled on Tmobile if I have a weak LTE signal sometimes when I dial a number the dialer hangs and it just says dialing, if I attempt to hang up it gets stuck on Hanging Up and it does nothing. I can't dial or hang up and it says there is a call in progress but there isn't one and the only option is to reboot my phone . This is extremely annoying. I have turned off the VoLTE since then. When I have a good LTE signal it works great but this is a major issue for me...
Has anyone else noticed this problem?
Really? No one else is having this issue?
I updated to the 47M build since I am on TMobile and setup the device as new without restoring info from the google servers and I did not have this happened to me until today. I have been running it for a week or so and today my dialer froze up on dialing again and I had to reboot my phone.
I can't figure out what is causing this but it isn't normal. I will be disabling Enhanced LTE for now and hope that future updates will fix this.
Definitely having the same problem all the time, particularly at my office where im in like a dead zone for cell service and the WiFi is crap. It gets stuck "hanging up" and no matter how many times I kill the dialer app it doesn't work until I reboot. About to reboot my phone right now because of it.
dont use lte, set the phone for 3G, not lte.
Yes it was a major issue with mine
Same here, really pisses me off when it happens. Glad I'm not alone.
Hasn't someone filed a bug or something for this issue yet? It affects me too and is really annoying.
Losing GSM signal very often
Hello everyone,
Since I updated my phone to B815 version I have noticed that my P7 recently very often loses gsm network (like no sim card is inserted), once a day. First I thought maybe sim card doesn't fit well and get the new one from the operator. But still the same issue.
In that case, first I enter airplane mode and then turn the airplane mode off. But it is very annoying. Does anyone else have the same issue? Any solution? My P7 is one year old and never had this issues until last month.
Also, when the display is turned off, the phone went into "sleep" mode which result that I do not receive viber messages instantly but only when I enter viber application. That is the issue from the beginning, no matter on software version installed.
Thanks for reply.
Hi guys, I have an issue with 4G after the last dec update. In 4G/3G/2G auto connect mode, usually the receiving data arrow ( v arrow below the 4G symbol in notification bar) gone missing and thus the connection got lost. Only transmitting arrow is visible (the ^ one). I have to wait for some minutes or turn to flight mode and back to get my data connection back.
In the beginning I don't really sure this issue is caused by the latest update, but after I tried nearly everything, including factory reset which is doesn't help, I think that the update is the problem.
I have tried my sim on another phone and it worked normally. I have tried another sim on my note 8 and it got the same problem.
Oh and this is only a 4G issue. My 3G works normally. And before the update, I never experienced this kind of problem.
Two of my friends got the same note 8 and one of them is also using the same carrier as me, but neither of them experiencing this issue.
Anyone can help?
Thanks in advance
I had this issue too, it seems 4g connection only got the problem...,
Problem solved, they replace my device
I have the same problem but seems like in a different way, when I got the phone first time I contacted my service provider to activate the 4G service cause it was inactive on my line due to provider's issues, anyway the phone worked on 4G for only 2 days, after that it kept working on 3G, I contacted the service provider many times but they have no issues with my SIM or handset.
I still don't know what is the problem, is it a hardware malfunction? Is it an installed app? Is it a Samsung Update? I don't know!
have tried getting a replacement sim card, I had same problem in the past and they had by mistake sent a sim that was not 4g, got replacement and problem solved
Well, the problem is that it worked at the fist time on 4G so the SIM was 4G not 3G, but I have just comeback from their store, at the first the technical support did something in their system and switched the phone to airplane mode then turn the network ON back and the deice worked on 4G but after a couple of minutes the phone switched to 3G without going back to 4G, then he advised me that this problem either a SIM or handset problem and it's always 90% SIM problem, so we changed the SIM card and the phone is working on 4G for around 30 minutes till now, I hope it will keep working on 4G
2 days and phone is still working on 4G, it was a SIM card problem
Aoa dear
I.have the issue of secure folder as its not there in my cell phone and when i install it from play store and open it but failed to open as it give the option knox mode failed
Hey guys, i'll start off by saying this is my first post, so go easy on me.
I'm currently running the oxygen OS pie beta 2 on my Oneplus 3T.
A couple of months ago, I had this weird problem pop up. People suddenly couldn't call me. And when I made calls, they say they can't hear me clearly at first and then after about 15 seconds, they can't hear me at all. The surprising thing is, I can hear them clearly on my side. I tried searching for solutions to fix microphone problems but that wasn't it. I thought it was SIM card problem and changed my sim. But the problem persisted. Then I wen't on to change to another carrier, which didn't solve the problem as well. I tried flashing havocOS thinking it might be a problem with oxygenOS, but still, same problem. By now I already know that it's a problem with the phone.
And then I tried switching the network to 2g only and viola. I could make and receive calls. However, data is super slow on EDGE (as expected). So after some time, I tried using 2g/3g automatic as the network setting (hoping the problem would have miraculously gone away). This time, the phone still couldn't make calls but it also got really hot. Sometimes to the point where it's too hot to touch the phone for long (no joke). So I immediately switched back to 2g only. I also tried 2g/3g/4g automatic and this allows me to connect to lte and the phone doesn't get hot but since my carrier has no VoLTE, I still can't make calls as the phone has to drop to 3g for calls. The phone takes a really long time to drop down to 3g and when it does, the calls still don't work and the phone gets hot.
So now i'm stuck on 2g only because I need to make and receive calls but data is just too slow to use. I hope I've given enough information. Any solutions?
Don't have a solution, but just a couple thoughts (shots in the dark, really):
1) What country are you located/what carrier do you use?
2) Does turning WiFi off make any difference? May not make a difference on this device, but I vaguely remember a while back someone having a problem with another device (and maybe a carrier specific issue) not dropping down to 2G for voice calls, and I think it only happened when WiFi was on.
redpoint73 said:
Don't have a solution, but just a couple thoughts (shots in the dark, really):
1) What country are you located/what carrier do you use?
2) Does turning WiFi off make any difference? May not make a difference on this device, but I vaguely remember a while back someone having a problem with another device (and maybe a carrier specific issue) not dropping down to 2G for voice calls, and I think it only happened when WiFi was on.
Click to expand...
Click to collapse
I'm from Malaysia and i'm pretty sure it's not a carrier problem. My sim works on my friends phone perfectly.
Nope, wifi didn't make a differene unfortunately.
Hey so I've had my Rog phone 3 for over 3 months now, updated to A12. A constant problem has been the mobile network. Works fine for WhatsApp, but for normal browser (different browsers), other apps requiring internet, though the mobile data is on, it acts like it's offline, showing offline. I have to toggle on and off airplane mode for it to eventually work. Then if I turn off mobile data and turn back on, the cycle repeats. Please help
I'm having the same issue here too. The A12 Beta had choppy Network Connectivity that would just crumple my phone and not allow me to use Communications or Data, the random disconnects were absolutely infuriating, and after updating to the stable build, it was just not allowing Mobile Communication at all. (No Incoming or Outgoing calls)
I'm extremely happy about the downgrade FW however to allow me to revert to A11 that at least allows my phone to function as intended, even if I cannot enjoy the update that A12 has to offer.
Downgrading from A12 to A11 is an Upgrade. A12 has little to offer beyond making your OS look like a kindergarten app ...
Upgraded to A12 last night with the OTA. Data is fine but I cannot make calls, network immediately drops. no other issues with the phone though, 4g data works.5g never worked but volte did (At&t network) VoLte doesn't show up and I cannot find a place to enable it however there is a toggle for it in notifications. I spent about 3 hours at AT&T. So. here is info if it helps anyone. They told me that the phone is somehow locked to 3g calling even though the sim card shows LTE voice. After the update only calls dont work. The guy said he helped me before by provisioning an older sim card and using VoLte, however from what i understand The phone Does support more than 3g voice but if someone can correct me that would be cool. Also I found out if I put a sim card from an ATT iPhone it will connect at 5g (20mbps speed tested). I said well if I lose voice and have to figure out a wifi calling plan I would rather do it with 5G, however when they provisioned a 5G sim for me on my account it wont link above 4g+ (1-3mbps) same tower. So im at a loss. I know part of it is the new android 12 update, I know some of it is the stupid account provisioning and i know some is the phone. I DO NOT know what is what so any help would be awesome. If there is some way to add VoLte back to the phone in android 12, flash a new radio or something... but if someone can shed some light onto what is really happening so I know where I can press that would be slick. if the phone does communicate through something other than 3g voice then I can push back on At&t but i have kept this "less" a development platform and more a daily driver. I guess that has to now change LOL!
Andrologic said:
Downgrading from A12 to A11 is an Upgrade. A12 has little to offer beyond making your OS look like a kindergarten app ...
Click to expand...
Click to collapse
How can I downgrade. This new update is killing me
TheMightyElk said:
Upgraded to A12 last night with the OTA. Data is fine but I cannot make calls, network immediately drops. no other issues with the phone though, 4g data works.5g never worked but volte did (At&t network) VoLte doesn't show up and I cannot find a place to enable it however there is a toggle for it in notifications. I spent about 3 hours at AT&T. So. here is info if it helps anyone. They told me that the phone is somehow locked to 3g calling even though the sim card shows LTE voice. After the update only calls dont work. The guy said he helped me before by provisioning an older sim card and using VoLte, however from what i understand The phone Does support more than 3g voice but if someone can correct me that would be cool. Also I found out if I put a sim card from an ATT iPhone it will connect at 5g (20mbps speed tested). I said well if I lose voice and have to figure out a wifi calling plan I would rather do it with 5G, however when they provisioned a 5G sim for me on my account it wont link above 4g+ (1-3mbps) same tower. So im at a loss. I know part of it is the new android 12 update, I know some of it is the stupid account provisioning and i know some is the phone. I DO NOT know what is what so any help would be awesome. If there is some way to add VoLte back to the phone in android 12, flash a new radio or something... but if someone can shed some light onto what is really happening so I know where I can press that would be slick. if the phone does communicate through something other than 3g voice then I can push back on At&t but i have kept this "less" a development platform and more a daily driver. I guess that has to now change LOL!
Click to expand...
Click to collapse
Any developments on this? I am having the same issue.
Mine seems to lose connectivity after returning from do not disturb or when I'm inside with no signal for a while. I have to toggle airplane mode for sec, then I can use the phone. My wife texts me a few times a week, "It's going straight to voicemail again.", then I toggle it and call her. It will work fine for the rest of the day. Doesn't happen every time, though. Bizarre, though most of the time it's in the morning after returning from do not disturb mode. Kind of a hassle, but I'm coping. I'm going to start logging when it happens to see if any settings may be causing this.