Dialer Hangs if LTE signal is weak. - Nexus 6 Q&A, Help & Troubleshooting

I have updated to the 47E build and I do have a better signal with the 98R radio, however ever since upgrading to 5.1 with VoLTE enabled on Tmobile if I have a weak LTE signal sometimes when I dial a number the dialer hangs and it just says dialing, if I attempt to hang up it gets stuck on Hanging Up and it does nothing. I can't dial or hang up and it says there is a call in progress but there isn't one and the only option is to reboot my phone . This is extremely annoying. I have turned off the VoLTE since then. When I have a good LTE signal it works great but this is a major issue for me...
Has anyone else noticed this problem?

Really? No one else is having this issue?

I updated to the 47M build since I am on TMobile and setup the device as new without restoring info from the google servers and I did not have this happened to me until today. I have been running it for a week or so and today my dialer froze up on dialing again and I had to reboot my phone.
I can't figure out what is causing this but it isn't normal. I will be disabling Enhanced LTE for now and hope that future updates will fix this.

Definitely having the same problem all the time, particularly at my office where im in like a dead zone for cell service and the WiFi is crap. It gets stuck "hanging up" and no matter how many times I kill the dialer app it doesn't work until I reboot. About to reboot my phone right now because of it.

dont use lte, set the phone for 3G, not lte.

Yes it was a major issue with mine

Same here, really pisses me off when it happens. Glad I'm not alone.

Hasn't someone filed a bug or something for this issue yet? It affects me too and is really annoying.

Related

3G stopped working...anyone know how to fix it?

Hi,
I've seen several posts about this issue, that all seem to end in limbo. My At&T Tilt initially worked great. I got it on 12/18 and it worked seamlessly from edge to 3G/HSDPA and gave excellent results.
I upgraded to Dutty's rom v6 and it continued to work just fine. I ran bandwidth tests and made voice calls in and out of 3G areas(I don't have 3G at my home area) with the Dutty rom no problems.
Then last week, while traveliing to a friends the phone stopped working for both voice and data. Long story short(see my other post) I had to install a comm manager that allows to disable 3G for the phone to work at all..which it does when forced to edge only. I cannot under any circumstance get 3G to work again, not even voice calling.
At&T says to return the phone or call the mfg. Has anyone who experienced this gotten it resolved? I really don't think it is the rom and suspect there are major network changes going on but don't know.
thanks
rich
may have solved my own problem.
I entered the sim unlock code per the instructions on my att wireless account. It seems to have fixed it, the roaming triangle immediately dissappeared and 3g works when I enter an area with it active. Try it out anyone who is affected and see.
rich
nope dwon again..sorry for the crosspost...no help folks?
Well skratch the idea of the sim unlock fixing it. It worked for a while...it a different 3G area(Worcester MA) but near Boston it still would not access the 3G network. Just guessing in the dark, maybe some sort of network update thats causes this is happening and some areas arent' affected yet. I may return the phone.
rich
anyone have any input???

Frequent Random Network Drops

I've seen a number of threads where people post about their device dropping network data connectivity, and needing a reboot to solve it.
My issue is a bit different. Occasionally (I've noticed it 3-4 times today) when I go to send a text (SMS) or to use a data enabled service like Hangouts, that my phone shows no bars at all.. not even just no data, but the bars are grey and there's a red x. I wait about 15 seconds and it reconnects, then another 10 seconds later, the data is live again.
Phone is a private sale and under 1 month old, and all the Stamina functions are off.. I do see that the "Queue background Data" is turned on, but I don't think this should effect, no?
Not sure what digits I should be looking at to know if this might be a hardware vs software issue.. build is listed as .93
Im no stranger to unlocking and flashing, but I've kept this stock cuz it's tight and I adore the battery life.
Suggestions?
sh0nuff said:
I've seen a number of threads where people post about their device dropping network data connectivity, and needing a reboot to solve it.
My issue is a bit different. Occasionally (I've noticed it 3-4 times today) when I go to send a text (SMS) or to use a data enabled service like Hangouts, that my phone shows no bars at all.. not even just no data, but the bars are grey and there's a red x. I wait about 15 seconds and it reconnects, then another 10 seconds later, the data is live again.
Phone is a private sale and under 1 month old, and all the Stamina functions are off.. I do see that the "Queue background Data" is turned on, but I don't think this should effect, no?
Not sure what digits I should be looking at to know if this might be a hardware vs software issue.. build is listed as .93
Im no stranger to unlocking and flashing, but I've kept this stock cuz it's tight and I adore the battery life.
Suggestions?
Click to expand...
Click to collapse
check in settings in network and set your network to the one you use , like gm/wcdma /lte , maybe your phone is strugling to find 3g or 4g , try it , who knows it might solve the issue , ty
Been about a month since I posted, and I'm still experiencing this issue. I often thumb my phone on and it's not connected. I don't really mind waiting for the 30 seconds or so that it takes to jump back on the network, but it often means I miss calls, and since it's my business phone, it kinda bums me out to suddenly get a VM notification of a missed call even though it never rang.
Is there some sort of utility that I can use to monitor the network activity to see how frequently it drops, and for how long? I've looked into ones on Play but they don't seem to have a history, just something that shows what data up and down is currently being reported.
Sadly the only Sony store in my city (and I think the country - Canada) has recently closed for good, so I'm not sure how to go about warranty repairs...
sh0nuff said:
Been about a month since I posted, and I'm still experiencing this issue. I often thumb my phone on and it's not connected. I don't really mind waiting for the 30 seconds or so that it takes to jump back on the network, but it often means I miss calls, and since it's my business phone, it kinda bums me out to suddenly get a VM notification of a missed call even though it never rang.
Click to expand...
Click to collapse
I don't have a solution, but I can tell you that you're not alone. I've been experienced the same thing on my Z3C. I sometimes wonder if it has anything to do with the fact that the MVNO I use doesn't support 4G LTE.
kopsis said:
I don't have a solution, but I can tell you that you're not alone. I've been experienced the same thing on my Z3C. I sometimes wonder if it has anything to do with the fact that the MVNO I use doesn't support 4G LTE.
Click to expand...
Click to collapse
Interesting.. Your issue isn't just data, but a complete network disconnection? Im with Fido which is an MVNO under Rogers, but I thought they supported LTE. The issue also persists even on wifi
sh0nuff said:
Interesting.. Your issue isn't just data, but a complete network disconnection? Im with Fido which is an MVNO under Rogers, but I thought they supported LTE. The issue also persists even on wifi
Click to expand...
Click to collapse
Yes, it seems to be a complete loss of the mobile connection. When I wake the phone I see gray bars and a red X on the signal strength indicator. Within seconds the phone re-acquires and the indicator goes to 2 or 3 bars. I have also seen it happen with wifi active. The frustrating part is that it doesn't seem to do it often enough to troubleshoot. I'll notice the problem maybe a couple of times a month and there's nothing obviously different about my usage patterns in those instances.
Mine does it at least a dozen times a day. I can only assume this as I frequently miss calls and at least 3-4 times a day I see it happen. =(
Same Problem
Randomly I have no connection at all but after a few seconds everything wents back to normal. Did not have this problem with T-mobile in Germany but with with O2 I have. With T-mobile I had LTE but with O2 I don't, so I guess that's the reason.
Interesting... I've disabled LTE and now have it on 3g/GSM. We'll see how it works moving forward, and I'll post again in a week. Stay tuned.
Service Providers
In the mobile network settings one can change the service provider manually. With LTE enabled my provider has three entries: LTE, 3G and 2G. Connecting two LTE fails, because my provider blocked it in my plan. Having LTE enabled, it often tries to connect to LTE I assume. I switched off LTE and set the provider manually to 3G. Maybe that helps. We'll see.
realTobbse said:
In the mobile network settings one can change the service provider manually. With LTE enabled my provider has three entries: LTE, 3G and 2G. Connecting two LTE fails, because my provider blocked it in my plan. Having LTE enabled, it often tries to connect to LTE I assume. I switched off LTE and set the provider manually to 3G. Maybe that helps. We'll see.
Click to expand...
Click to collapse
Interesting.. I have LTE as part of my network and plan... But once I made changes to the settings as I indicated, I no longer receive the network drops I originally experienced.. I might just be missing the alerts, but it seems fixed... #crossedfingers

[Q] Nexus 6 Random cellular signal loss

As the title says, Its been better now its worse, my mobile signal disappears leaving me from full strenght to empty triangle without any clear pattern. Calls, data, nothing works so its a geniune signal loss not a software bug. I was on LRX21O > LRX22C > LMY47D > LMY47I and latest is the worst.
I cant remember having this issue on 5.0 but early lolipop is plagued with bugs. Any ideas what might be going wrong and how to fix this? Its really frustrating....
thank you in advance community
I tend to have the same problem, but its only been mobile data for me, I have sprint.
Sent from my Nexus 6 using XDA Free mobile app
I have a similar issue. When I attempt a phone call in my basement, I get "no carrier available". I can go upstairs/outside and initiate a call, go into the basement and the signal is fine. I suspect it is a radio problem that Google needs to fix. I also cannot send mms with photos-no matter where I am. Pretty darn frustrating for this over-priced phone.
http://forum.xda-developers.com/nexus-6/help/signal-signal-t2959050
General consensus is a software bug. Happens when switching between different LTE bands and different towers, regardless of carrier. Signal won't actually drop, but ASU jumps to 99, then corrects itself. This causes the signal bars to drop to zero, then back up, but signal stays connected the entire time. Would be nice to be able to revise the way that android reads that and not drop bars for it each time. Either that or have the ability to force to a particular band/tower to avoid the switch. Annoying, but looks worse than it actually is.
**Edit: Link fixed**
edited below
slider112 said:
http://forum.xda-developers.com/nexu...ignal-t2959050
General consensus is a software bug. Happens when switching between different LTE bands and different towers, regardless of carrier. Signal won't actually drop, but ASU jumps to 99, then corrects itself. This causes the signal bars to drop to zero, then back up, but signal stays connected the entire time. Would be nice to be able to revise the way that android reads that and not drop bars for it each time. Either that or have the ability to force to a particular band/tower to avoid the switch. Annoying, but looks worse than it actually is.
Click to expand...
Click to collapse
shows no signal but stays connected? Hard to believe, when my N6 drop signal I cant make a single call at all, is it part of the bug? Also the link you pasted doesnt work, please repost, I'd like to know more
http://forum.xda-developers.com/nexus-6/help/signal-signal-t2959050
Sounds like you may have something else going on if you can't make calls.
I have the same issue and it cancel calls even when I'm talking. Before Google's updates for that bug called stagefright it was awesome and without problem but now it seems their update aren't match carriers datas.specially for us in Asian countries because our carriers have no contact with google
I have the same issue as this, and I asked before:
http://forum.xda-developers.com/nexus-6/help/weak-bar-3g-signal-2g-t3223355
Nexus 6, running 6.0 fresh install, international version.
Signal Loss
Same problem with my Nexus 6P on Verizon. Cellular signal is lost and only restored by rebooting the phone. Happens 1-2 times daily. I'm on Android 7.0 build NBD91V.
JWadle said:
Same problem with my Nexus 6P on Verizon. Cellular signal is lost and only restored by rebooting the phone. Happens 1-2 times daily. I'm on Android 7.0 build NBD91V.
Click to expand...
Click to collapse
This is Nexus 6 forum, without the P...
Sent from my Nexus 6 using Tapatalk

missing/disappearing calls with tmobile s6

Hi does anyone else have disappearing calls when connected to LTE using a tmobile based s6?
This issue only occurs when LTE is active.
An incoming call will ring once or twice and go straight to voice-mail even though I have full bars
srzbznz said:
Hi does anyone else have disappearing calls when connected to LTE using a tmobile based s6?
This issue only occurs when LTE is active.
An incoming call will ring once or twice and go straight to voice-mail even though I have full bars
Click to expand...
Click to collapse
Go to your Phone App settings and turn off Wifi calling and VoLTE.
I'm sorry I have already disabled WiFi calling, and the problem persists but also - I don't have a separate 'VolTE' setting to toggle. Is it because it only appears if I have a T-mobile sim card inserted?
Thanks for your help!
EDIT for anyone who may run in to this issue: I fixed this by flashing Emporia Rom by iB4STiD, it seems to disable whatever t-mobile left over sorcery that was messing with AT&T calling because the rom is not based on t-mobile firmware
Now the calls come through 99% of the time but sometimes takes about 5 rings to connect to me. . arrr
srzbznz said:
I'm sorry I have already disabled WiFi calling, and the problem persists but also - I don't have a separate 'VolTE' setting to toggle. Is it because it only appears if I have a T-mobile sim card inserted?
Thanks for your help!
EDIT for anyone who may run in to this issue: I fixed this by flashing Emporia Rom by iB4STiD, it seems to disable whatever t-mobile left over sorcery that was messing with AT&T calling because the rom is not based on t-mobile firmware
Now the calls come through 99% of the time but sometimes takes about 5 rings to connect to me. . arrr
Click to expand...
Click to collapse
happens to me on even international firmware too. only works well right when i reboot the phone.
I have this issue also with a tmobile s6 on att. What method did you use to unlock the phone? I used the metro pcs firmware to unlock the phone and when I updated to 5.1.1 is when all the issues started. On 5.0.2 I used the tmobile unlock app and everything worked perfect. I receive one in every 3 incoming calls, like you said it rings twice and mine doesn't even go my voicemail, it just says "the wireless number you are trying to contact is unavailable then hangs up", out going calls take 30 seconds to a minute to connect, very annoying. Talked with att on the phone for hours about this problem and they cant seem to get it fixed on their end.
Same...I disabled lte and just use 4g, seems to work fine.

Can make phone calls only on 2g.

Hey guys, i'll start off by saying this is my first post, so go easy on me.
I'm currently running the oxygen OS pie beta 2 on my Oneplus 3T.
A couple of months ago, I had this weird problem pop up. People suddenly couldn't call me. And when I made calls, they say they can't hear me clearly at first and then after about 15 seconds, they can't hear me at all. The surprising thing is, I can hear them clearly on my side. I tried searching for solutions to fix microphone problems but that wasn't it. I thought it was SIM card problem and changed my sim. But the problem persisted. Then I wen't on to change to another carrier, which didn't solve the problem as well. I tried flashing havocOS thinking it might be a problem with oxygenOS, but still, same problem. By now I already know that it's a problem with the phone.
And then I tried switching the network to 2g only and viola. I could make and receive calls. However, data is super slow on EDGE (as expected). So after some time, I tried using 2g/3g automatic as the network setting (hoping the problem would have miraculously gone away). This time, the phone still couldn't make calls but it also got really hot. Sometimes to the point where it's too hot to touch the phone for long (no joke). So I immediately switched back to 2g only. I also tried 2g/3g/4g automatic and this allows me to connect to lte and the phone doesn't get hot but since my carrier has no VoLTE, I still can't make calls as the phone has to drop to 3g for calls. The phone takes a really long time to drop down to 3g and when it does, the calls still don't work and the phone gets hot.
So now i'm stuck on 2g only because I need to make and receive calls but data is just too slow to use. I hope I've given enough information. Any solutions?
Don't have a solution, but just a couple thoughts (shots in the dark, really):
1) What country are you located/what carrier do you use?
2) Does turning WiFi off make any difference? May not make a difference on this device, but I vaguely remember a while back someone having a problem with another device (and maybe a carrier specific issue) not dropping down to 2G for voice calls, and I think it only happened when WiFi was on.
redpoint73 said:
Don't have a solution, but just a couple thoughts (shots in the dark, really):
1) What country are you located/what carrier do you use?
2) Does turning WiFi off make any difference? May not make a difference on this device, but I vaguely remember a while back someone having a problem with another device (and maybe a carrier specific issue) not dropping down to 2G for voice calls, and I think it only happened when WiFi was on.
Click to expand...
Click to collapse
I'm from Malaysia and i'm pretty sure it's not a carrier problem. My sim works on my friends phone perfectly.
Nope, wifi didn't make a differene unfortunately.

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