Hello,
I have a Moto X4 phone, which has not received any security updates since April 1st. I have tried all avenues including hard factory reset and it did not help. My phone says that it is on the latest patch, although another Moto X4 in the household has May 1st update.
I called Motorola support and they said they do not control software updates and I should check with Google or Carrier. I am getting a run around and not able to find out who pushes security updates to my device and how I can get the latest one.
I lost access to my corporate apps because of the missing security updates. Any help is greatly appreciated.
Thanks,
Arvind.
I just received the July security patch on the Android one edition.
Any insights into how I can check if my X4 on Android One? I recall my phone being advertised as Android One when I bought it at Best Buy. I have no leads on who to approach for the latest security update. Please help.
Arvind.
In the setting under About.
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Ok so I just acquired an S6 (AT&T, OEM/not rooted) and I know that 7.0 is rolling out for it and after some investigating it seems that the only way I'll be able to update it to 7.0 from 6.0.1 is if my baseband is at a certain version, which it is not. There are 3 listed updates for this phone on the At&T site that I don't seem to have (SPL Nov 1, SPL Dec 1 & SPL Jan 1) and I'm wondering how I can apply these updates and at least have my phone up to date. I've tried checking OTA updates and also installing SmartSwitch and it says that my phone is currently updated and doesn't offer any patches. Any help is appreciated!
Here's a screenshot of where I'm at now-
http://imgur.com/a/PcnFQ
No OTA updates if it's not on the AT&T network, sadly. I have an AT&T S6 on Cricket and I get my updates by going to a Best Buy with a Samsung Experience Center inside. They can update it for you. If that's an option based on where you live you can wait a couple weeks, they didn't have the Nougat update yet when I checked yesterday. Otherwise, since it's a new phone and presumably you don't have any data on it to lose, you can update manually. See this thread to start:
https://forum.xda-developers.com/att-galaxy-s6/general/att-galaxy-s6-firmware-thread-t3525469
09dgceph said:
No OTA updates if it's not on the AT&T network, sadly. I have an AT&T S6 on Cricket and I get my updates by going to a Best Buy with a Samsung Experience Center inside. They can update it for you. If that's an option based on where you live you can wait a couple weeks, they didn't have the Nougat update yet when I checked yesterday. Otherwise, since it's a new phone and presumably you don't have any data on it to lose, you can update manually. See this thread to start:
https://forum.xda-developers.com/att-galaxy-s6/general/att-galaxy-s6-firmware-thread-t3525469
Click to expand...
Click to collapse
Thanks for the tips. I'm on cricket actually so going into a Best buy might be the best option when they get it. Do you have to pay them to do it? Will i get my phone back right away or do I need to leave it with them for a while ? Side question for you - do you use the hotspot on the s6? That's something else I'm trying to get working/enabled.
It's free. I've done it three times and it's been a breeze. You don't leave your phone, you just wait around for the updates to install. Depending on how many updates you are behind it can take a while, but there are plenty of ways to kill time at Best Buy. You can check online which ones have the Samsung Experience Center inside.
As for hotspot, I never use it.
Hi,
I've a very strange problem. I've bought this phone 2 days ago from amazon warehouse deal (used like new). When i turned on the phone for the first time, after the configuration, i saw the android pie notification and i started to download it. Because of low battery level i postponed the update. After the update has disappeared and now my phone still with android oreo 8.0 and february security patches.
I've tried to:
reset the phone and configurate it with and without sim
reboot in safe mode and check for updates
hard and soft reset
I don't really know what i can do... its fantastic phone and i don't want to return it to amazon.
Someone can help me?
Maybe you can hard reset again... And try another google account ,... Clear the carrier service data storage,search streng connection and just wait it
filippo.gambarota said:
Hi,
I've a very strange problem. I've bought this phone 2 days ago from amazon warehouse deal (used like new). When i turned on the phone for the first time, after the configuration, i saw the android pie notification and i started to download it. Because of low battery level i postponed the update. After the update has disappeared and now my phone still with android oreo 8.0 and february security patches.
I've tried to:
reset the phone and configurate it with and without sim
reboot in safe mode and check for updates
hard and soft reset
I don't really know what i can do... its fantastic phone and i don't want to return it to amazon.
Someone can help me?
Click to expand...
Click to collapse
Sent from my Nokia 7 plus using Tapatalk
I am facing same problem. I recently purchased. when i started device, i got pie update but i didn't install and pause update. after 2 days, its not showing.
filippo.gambarota said:
... and now my phone still with android oreo 8.0 and february security patches ...
Click to expand...
Click to collapse
Hi all,
same problem.
I turned on, for the first time, my new TA-1055 on 29 November.
I never had/saw the notification for any update and the phone is still saying to be up-to-date with Android 8.0.0, patch to Feb 2018.
I contacted the Nokia support using the "Nokia mobile Care" app. After some useless attempts, the operator asked me the Build Number and he/she said that there is a sort of delay with updates for such build...
So I googled and found some Italian users which had the same problem on May and October (I apologize, I'm new on xda-developers and the system does not allow me to post links).
If I understand correctly they received the update after few days.
Please let me know if you have news, I'll do the same with you.
Thank you.
OTA arrived: my smartphone is currently downloading Android 9 Pie (V3.22C).
Regards
dcxdv00-it said:
OTA arrived: my smartphone is currently downloading Android 9 Pie (V3.22C).
Regards
Click to expand...
Click to collapse
It was the September update; updated further two times and it's now up-to-date with the November update.
Regards
I'm getting nagged to update my software even though I've disabled updates for the Motorola updates service, and disabled automatic updates in developer options. I'm currently running stock Oreo, and have been getting these every 24 hours or so, sometimes more.
I'm fine with taking the security updates, but I really don't want to upgrade to Pie. So much so that I exchanged the first X4 I had just so I could stay on the older update with a locked bootloader. My main concern is that I accidentally updated already, because they eventually take away the option to be reminded later instead. At this point I think I know how to avoid consenting to the update, but it would be nice if this annoyance was gone for good.
nguinn said:
I'm getting nagged to update my software even though I've disabled updates for the Motorola updates service, and disabled automatic updates in developer options. I'm currently running stock Oreo, and have been getting these every 24 hours or so, sometimes more.
I'm fine with taking the security updates, but I really don't want to upgrade to Pie. So much so that I exchanged the first X4 I had just so I could stay on the older update with a locked bootloader. My main concern is that I accidentally updated already, because they eventually take away the option to be reminded later instead. At this point I think I know how to avoid consenting to the update, but it would be nice if this annoyance was gone for good.
Click to expand...
Click to collapse
I had the exact same problem with the three moto x4 Amazon Prime versions. I contacted Amazon and Motorola - both told me there was no way to stop the update notices. I even explored app lockers hoping to find one that would let me lock the update notice app - no luck.
I finally gave up, purchased three moto x4 Android one versions (they are rootable) on sale at Best Buy, rooted them, then disabled the Motorola update service. No more update notices.
nogods said:
I had the exact same problem with the three moto x4 Amazon Prime versions. I contacted Amazon and Motorola - both told me there was no way to stop the update notices. I even explored app lockers hoping to find one that would let me lock the update notice app - no luck.
I finally gave up, purchased three moto x4 Android one versions (they are rootable) on sale at Best Buy, rooted them, then disabled the Motorola update service. No more update notices.
Click to expand...
Click to collapse
I see, I was afraid of that. I should have mentioned that I have the Android one version, but I was hoping not to have to root it. I play Pokemon GO sometimes, and it doesn't like it when your device is rooted, even using the method that's supposed to hide it.
Has anyone had any luck breaking OTA updates, possibly by flashing a slightly modified version of stock software? I was hoping to stay stock because that's usually best for the camera, but Gcam should get around that, right?
nguinn, just use magisk. i play PoGo also. use the X4 to GPS spoof for regional exclusives. works great. reddit.com/r/pokemongospoofing has a great tutorial on how to root your phone to make pokemon go not be able to see it.
Hello. Hope someone can help on this issue. I purchased Huawei Mate 20 lite sne-lx3 in a Latin American country and was getting regular security updates from Huawei. I then moved to the USA and used this phone with TMobile services but cannot get any security updates. My current version is 10.0.0.267. I have activated to get upgrade event in my phone and it says software is up to date. Can anyone advise how can I get upgrades from Huawei.? Tis.
I have a P30 Pro, VOG-L29, bought in Singapore and the region is Singapore. CUST region shows spcseas. The last OTA update I got is from May 2022, EMUI 12.0.0.134 with the May 2022 security patches.
But I keep reading that others have gotten quarterly updates since then, and that the latest update is supposedly from February 2023.
But mine refuse to get any updates, I checked the "My Huawei" app as well but nothing there either.
Does anyone know if it's possible at all to "force" the latest OTA update? Or manually install it somehow?
This is still a great phone, but it worries me a bit that it's now lagging behind a year with no security updates.