Hi all,
I hope you can help as something very strange and unusual has happened to my Galaxy S3 LTE i9305 (on Orange in UK). Samsung technical support tell me they've not heard of the issue before as do the official repair shop. I have never installed any unusual software or tried to access the internals etc.
On Sat 26th Oct, in the evening, the phone was connected via USB to my laptop charging. There was no data transfer taking place, and the laptop was idle. The phone was not in use, nor was I nearby but randomly it showed the Samsung splash screen logo - it looked a little weird as it was pure black but with random speckles of coloured dots (which made it look like a Galaxy - I thought perhaps I hadn't noticed it before). I was unable to reset so took the battery out and replaced. It did the same thing and then on the second time of removing hte battery the screen became completely white with black marks generating a fuzzy effect - it's been like this ever since.
I get the white fuzzy screen if attempting to turn the phone on, or attempting to recovery mode, however if going to the install option (which I assume happens before Android boots), the screen is absolutely fine and proves not to be at fault. I should add the screen is cracked slightly, it has been since April and is not the cause of this random error.
Tech support tell me that they'll happily accept it back but ultimately, they will wipe the phone and send back as reconditioned. I've tried to connect via Kies, device not found - nor is it when connected to a computer - infact the computer tries to 'install device drivers'.
I'm sure everyone says this however I am an organiser of a large local festival in the UK and the phone has some very important detail storesd in the ColourNote app which I need to access - also the contacts appear not to have synced with GMail since May.... I'm desperate to access these files, for money too potentially, but cannot afford to go down the simple, wipe and reformat easy option. Can you help? Do you know any software that can access data from the internal memory card (note I've removed the external card which contained the photos) How about once the phone has been wiped, to try and see if anything can be recovered then.
Would really appreciate your support, this developer community is my last option and you're normally so awesome, as can't find any reference to the problem online.
Is your colour note app not synced ??
You can try RECUVA data recover.
You need to read the faqs and guides first .
Including the one that covers storage and recovery ..
Samsung reject warranty on phones that have damaged screen .
JJEgan said:
Is your colour note app not synced ??
You can try RECUVA data recover.
You need to read the faqs and guides first .
Including the one that covers storage and recovery ..
Samsung reject warranty on phones that have damaged screen .
Click to expand...
Click to collapse
Hi,
....no I had never set it up. So ironic that was on the to do list in the app.
I'll look into Recuva, is that for before or after I send it off. Is there much chance do you think?
Yes, sorry. I meant to say I also have phone insurance which covers the screen so will have it off to them first, and then onto Samsung - ie 2 places of data wiping!
Thanks for your reply though,
Kind of hoping I may just be able to fix the problem, even if only temporary, but realise it's unlikely
s_boddy said:
Kind of hoping I may just be able to fix the problem, even if only temporary, but realise it's unlikely
Click to expand...
Click to collapse
Hi mate,
You can try flashing just the system (and boot) images if you think it's a software issue.
That way your data partition will be intact.
Instructions:
Step 1) Download the Stock ROM you want to use
Step 2) Rename the file from .tar.md5 to just .tar
Step 3) Open the .tar with WinRAR or something similar
Step 4) Extract: system.img (and boot.img if you want the Kernel)
Step 5) Create ODIN file from .img files http://forum.xda-developers.com/showthread.php?t=1484304
Step 6) Flash the new ODIN file to restore your firmware to Stock!
On Windows you can use Cygwin to run these commands if you don't have access to Linux.
NOTE 1: That guide uses recovery.img as an example but you can replace that text with system.img on the first line.
NOTE 2: If you are adding more than one file (eg. system.img & boot.img) simply list them one after the other with a space between each file.
NOTE 3: Do not include data.img, it WILL wipe your data! Do not include cache.img, hidden.img, these MAY wipe your data!
Best of luck, I hope this helps you out :fingers-crossed:
Have a great day!
-Shaz
So, here’s how you can recover data from a Soft-Bricked Android smartphone:
1. Once you’ve installed a custom recovery on your device, open it using the specific method for your device. E.g for Samsung you can turn off the device completely, then turn it on by pressing and holding Volume Up + Home + Power Key and you will be able to access the recovery. These methods vary for different devices.
2. Once in CWM or TWRP Recovery you will find a number of options.
For CWM Recovery, select “Mounts & Storage > Yes”.
In Mounts and Storage menu you will find some more options, from the list select “Mount USB Storage or the option depending upon your choice.”.
Now connect your phone to your PC using the data cable.
As soon as you connect your phone to your PC, the USB Storage / Internal Storage will open up in folder view.
You can copy all of your files to your PC now.
3. For TWRP Recovery, Select “Mount > USB Storage”.
Connect your phone to your PC and it will open up the USB / Internal Storage.
3. Copy your desired files.
That’s all! You can easily recovery all of your data stored on the internal storage of your Android device.
Hello!
2 pcs P20 Pro (now servicing). Tested 10 and 9 version, not read OTG (in system or in recovery).
Now offline (not PC) update from SD available only... this phone not support SD-Card! Only OTG-SD.
-Attached 3 other USB-OTG converter cable (1pcs new, 1pcs 20x used)
-Attached pendrive (exFAT, FAT32, NTFS)
-Attached SD (exFAT, FAT32) in Kingston USB-SD converter
Pendrive LED not on: not readed.
Tested OTG cable to other USB device, 5V ok, Data line voltage ok: USB all 4 pin ok!
Tested OTG cables other older droid 5.1 phone, all working, SD readed with converter, pendrive readed correctly.
One P20 Pro bricked. Bootloader locked, fastboot mode available only (screen blank), Multi-Tool flasher/unbricker "stock service flash" downloaded to phone and failed (no write permission). Hisuite not support this phone recovery. No other method to unbrick, only SD-update. How to working this port?
Live system not read OTG and bricked system not read OTG.
Live system developer mode settings (*#*#2846579#*#*) changed to default, Manufactture, Hisuite, same. Developer software upgrade: 1. Memory card, 2. APK standalone, not available OTG/USB. Connected to PC: Photo mode, File mode and Charging mode available only (not available reverse charge).
USB port measurement: not powered live system, booting, recovery "update OTG mode" not powered the USB port!
1 phone= inside cable USB to mainboard bad? 2 phone= 2 cable bad??? Not real!
Charging ok. PC connection ok.
What is a problem???
Hey Looking Forward To Help You..
1.Go To "SETTINGS"
2.Search For "OTG"
3.Some Phones Like Eg.Oneplus Have OTG Option In the Status Bar Customisation Tab..
4.Use An Prober Cable [OR] See If It Works On The Other Phone..
5.Important The Drive/SD You're Using Doesn't Have Any Hardware Issues!
6.Best Thing Is Two Option.
A.Software Update.
B.Factory Reset - Data Loss [Not Recommended]
7.Or It Must Be an Hardware Issue Please Reach Out To The Nearest Mobile Service Centre.
Alwaya XDA Peace
Hello!
I'm writed: NEED TO BRICKED PHONE = no settings, no menu, no system. (1-2-3 point not relevant)
4-5 writed: tested other type phone with cable, SD, pen, all working. P20 Pro not powered OTG (no 5V out)!
6: not available
7. Display changed, back changed, not original phone, not free (guarantee) service. Service + old unrooted, locked bootloader phone, ... too
I'm used IDT to flash. Only have CLT-AL00A-BD_1.0.0.46 Board Software firmware. Flashed in testpoint mode. All upload ok. After power on:
Imei: 000000000000...
Model: unknown
EMUI: 3.1
Droid: 5.1
Only have test softwares this firmware. No browser, etc.
How to update normal version?
*#*#2846579#*#* menu, update sd (read to available dload/update.app), restart, read SD 1-2s, Update failed!
What is a good version for SD update? First 8.1 or latest 10?
HiSuite searching update, no update!
Restored phone with PC and USB.
Problem: The TWRP version.
Changed TWRP version to 3.3, OTG working, newer version (3,4, 3.5) unsupported OTG.
More function not work in old version (restore backed up system partition: error, etc.).
Mr. V. said:
Restored phone with PC and USB.
Problem: The TWRP version.
Changed TWRP version to 3.3, OTG working, newer version (3,4, 3.5) unsupported OTG.
More function not work in old version (restore backed up system partition: error, etc.).
Click to expand...
Click to collapse
Hi there,can you please help me out ?I have one Huawei P20 pro, that had a fall and the back was smashed in to pieces,also glass on the back that's covering the camera was broken.I have cleaned it up and replaced the back on it ,now it was really temperamental,as of you tap on it it will just restat itself,apart from that wa ok,soo I was thinking maybe software error,soo done a factory reset and now is stuck in boot loop.Is not powering on the android operating system.I have tried all the restoration methods that you had tried upper but can't make it load the android operating system....I even bought that small and card reader that you can plug in the charger port to try and install the operating system again ,but even of the led light on the card reader is on , doesn't do anything...any guidance?
Thank you!
departe said:
Hi there,can you please help me out ?I have one Huawei P20 pro, that had a fall and the back was smashed in to pieces,also glass on the back that's covering the camera was broken.I have cleaned it up and replaced the back on it ,now it was really temperamental,as of you tap on it it will just restat itself,apart from that wa ok,soo I was thinking maybe software error,soo done a factory reset and now is stuck in boot loop.Is not powering on the android operating system.I have tried all the restoration methods that you had tried upper but can't make it load the android operating system....I even bought that small and card reader that you can plug in the charger port to try and install the operating system again ,but even of the led light on the card reader is on , doesn't do anything...any guidance?
Thank you!
Click to expand...
Click to collapse
If not rooted, use PC with Hisuite official software.
If not communicated to phone, need to reflash manually. This is not free.
In DC-Unlocker site download 2 software + pay 3 day license for this softwares and use.
Bootloop and cracking not related!
Cleared chaches??? Not solve?
Done factory erase,done cache memory erase,done restart and just staying on the Huawei screen where is saying down at the bottom Powered by Android for few minutes and after that goes in to the white meniu where you can select factory reset,updates (tried the WiFi update is not connecting),now I got the firmware and Kiwibird 4 in 1 card reader that you can plug up the "ass " of the phone usingOTG hopefully I can install the firmware from there...I have downloaded the firmware and just putting it on the SD card...have you tried that way?
Firmware install not working "offline" mode.
TWRP and any other not read OTG, only live system.
Another problem: OTG only support FAT/FAT32, not supported NTFS, ExFAT (Live system: need Paragon software). The firmware file more than FAT32 filesize limit (2GB), only stored NTFS or ExFAT = FW file too large for FAT.
Your FW upload only 3 method.
1. Boot to recovery, and set ADB mode, download the FW zip to DLOAD dir (from PC with USB cable + ADB), and install. (NOT TESTED!)
2. Boot to recovery, and set wifi recovery. Connect to wifi AP, download latest downloadable FW and install. (NOT TESTED)
3. Paid method: DC-Unlocker & DC-Phoenix work with standard recovery (limited access) and work own uploaded recovery (self opened bootloader/virtual testpoint).
OTG/SD not option for FW update!
Thanks you for your time,and writing back to me,yes,good point with different types of partitions,I forgot about it...I did try the nr.2 method and is not working,it can't download anything,I have trying different wiFi points,not starting any download,it does connect to the WiFi but can't find anything to be downloaded.
First method is not going to work as I have no access to set ADB mode,only fastboot mode,and is displayed that phone is locked soo, bootloader is locked and can't open it...soo only method to try is theast one...but don't know how much will that cost me.
Also I am thinking of other people said that the battery can have a problem too as my battery is getting empty fast...also something strange maybe..but if you tap the phone on the upper side on the edge it's restarting itself...I am thinking to open it up and try like that as in the past had been dropped soo back glass and camera glass have been replaced,but was working,until I have done factory reset and the process got interrupted in the middle of it and that was it...since.then..Inhave tried reset, factory reset,wipe cache, nothing working.
The softwares for 3 day ~20$. The DC-unlocker site write correct actual price.
If bootloader not opened, only available FW-update in Hisuite Huawei official software.
Test in recovery mode or bootloader mode.
(My recovery is TWRP, not available recovery method. Your available.)
Test connect to phone this software! If yes, but not available firmware, need to use special VPN software. Download offline your phone firmware to PC, or set specified link to VPN soft and Hisuite: update available! (Need Hisuite downgrade for this VPN method.)
If this update not working, purchase 3day license.
Need offline firmware file for your phone.
Soft-bootloader open if not working, use testpoint. (The DC-Phoenix manual write the testpoint position.)
Start the process in PC, Short testpoint to GND and plug USB. (If need, install drivers.)
Started upload unlocked bootloader and unlocked old recovery. After finished, reboot to recovery. (Without accu, work end... after reboot only work with plugged accu.) (Not need unplug accu!)
After booted recovery, wait PC to identify recovery mode, and started download.
The download 2 part! 1= firmware, 2=cust file. Need all selecting!
The download automated. Please wait for 100%. After end, rebooted to system.
Check IMEI, phone signal, MAC numbers. All ok? End flashing.
Wrong or no IMEI, bad MAC? Need the second software.
The second software unlock bootloader, FRP lock, all lock.
Unlocking bootloader (not need): software say the unlocking number, phone boot bootloader, PC USB ADB (Fastboot) command need to write the code, phone question: yes? Is yes, rebooted to recovery and CLEAR ALL DATA! After cleraing, boot system.
All phone start displayed "Phone untrusted".
Unlocked bootloder = uploadable TWRP or any recovery, after not need testpoint to flash.
Root: only rootable 8.1 system. (Not tested 8.1+, bootloader code not readable.)
Hi there mate,I have manage.to fix my phone,just following an old post here,with one russian website,where I got the firmware,put it on the SD card ,by the way you can make it eXFat ,will work for larger sizes,mine was 128 GB,and had to reboot the phone in update mode but selecting OTG/SD and it worked first time!I manage to update it with Android 10.After that all good,done the updates up to 12.
Thank you for your support and time!
Have a great week!
8.1 (stock) System and recovery not compatibilie / not read ExFat.
I have 8.1 System (rootable). In 8.1 OTG/SD update not working.
Check your filesystems:
Code:
$ cat /proc/filesystems
...
msdos
vfat
exfat
...
(This is a different device.)
Yes, system ok... i was wrong.
TWRP recovery not read any OTG! Other version TWRP read OTG, and not read correctly system partitions (half phone not read).
Standard recovery not available for me to testing.