Hello!
I am having problems with the P10 as if it is connected to my Talkband B3 (bluetooth device), then every time I am using the hands-free, it will also unlock the phone´s screen and sometimes calls people by itself, as it moves in pocket.
Didn´t do that with my P9.
EDIT: The main problem is also, that when I pick up the hands-free, the phone´s screen will be active and either closing the call by accident or pushing the flashlight on etc.
Also it is sometimes waking up randomly in my jacket pocket, doing the same thing.
Any ideas?
Cheers
Also! (OP)
Is it possible, that the proximity sensor simply doesn´t realise that the phone is in the jacket pocket?
It seems, that if I put something DIRECTLY above the sensor, the phone screen says not to cover the sensor and doesn´t allow to touch any buttons. What´s going on?
Anyone having a problem with the proximity sensor when someone's calling? I can't pull out the phone from my pocket and hang up, cause every time, the call is already answered... During phone ringing the proximity sensor is not working and the screen is operational. Someone else? Reported already?
Am I the only one? I've tested the proximity sensor, it's working fine. Done a hard reset without phone settings restore, but still while ringing, with hidden sensor, the screen is active. Had this problem with xiaomi a1, with Nokia 6.1 it was ok. So wondering, of it's just me (somekind of hardware problem) or software?
bo6o said:
Am I the only one? I've tested the proximity sensor, it's working fine. Done a hard reset without phone settings restore, but still while ringing, with hidden sensor, the screen is active. Had this problem with xiaomi a1, with Nokia 6.1 it was ok. So wondering, of it's just me (somekind of hardware problem) or software?
Click to expand...
Click to collapse
I don't recall having any issue with the screen when a call comes in. Can you explain the problem a little more? I just want to make sure I test it properly based on the issue you're having.
- Call comes in
- Phone is in pocket
- Call answers? Or screen activates and registers touch while in your pocket? Not sure of what's going on here
This is the part I don't follow. Is it answering automatically? Or is it that when you try to remove it from your pocket, you're somehow answering the phone?
I can't pull out the phone from my pocket and hang up, cause every time, the call is already answered...
Click to expand...
Click to collapse
Harfainx said:
I don't recall having any issue with the screen when a call comes in. Can you explain the problem a little more? I just want to make sure I test it properly based on the issue you're having.
- Call comes in
- Phone is in pocket
- Call answers? Or screen activates and registers touch while in your pocket? Not sure of what's going on here
This is the part I don't follow. Is it answering automatically? Or is it that when you try to remove it from your pocket, you're somehow answering the phone?
Click to expand...
Click to collapse
Sorry. The problem is that the screen is active and obviously my pocket is capacitive
You can test it easy - someone calls you and you cover up the sensor. For me, it stays active and lit up. I think it stays active even during a call, no matter that it's not on - sometimes it seems I press things with my face.
Just to update - I got a replacement of the phone, cause the other one died, but the new one still has this problem - while taking it out of the pocket of normal jeans while ringing, it either slides to answer the call (most of the time) or to reject it. Happens like 60+ % of the time, in dry pocket. Am I the only lucky guy out here or I should expect this phone to kill itself like the previous?
So, it's not just me, but still no fix...
https://community.phones.nokia.com/discussion/3521/getting-problem-when-receiving-calls-while-in-pocket
Please help let me know if screen activating in pocket is a bug or if this is intended design (i.e., design flaw)?
Now that it's summer my leg can get a little sweaty. But my phone in pocket triggers off my leg due to the moisture! Then the phone will randomly edit various things as the phone bounces around in my pocket.
WTF, why won't the phone just detect the darkness and know it's in my F*ING pocket! My S9+ was really good about this, it knew when it was in the pocket and ignored my sweaty leg.
But with this retarded S21 Ultra, it doesn't seem to know when it's in your pocket. I've already lost several important appointments and tasks (my calendar and task lists widgets are on the main screen) because the dumb phone let my *LEG* edit/destroy/delete the important tasks and calendar entries.
I'm holding out hope that maybe this is not how the phone is designed to work, maybe I can fix it by doing a factory reset. But I recall other posts complaining about how the phone is too retarded to detect being in the pocket when it comes to the Always On Display (AOD) and just keeps the display on while in the pocket too. So maybe it's a fatal design flaw of the phone, where if it is hot outside and you have moisture on your leg, your phone will think your leg is typing and just randomly change things.
Please help me understand whether this is a fatal design flaw or just some bug or what!?
please disable the option to activate the phone/unlock phone via sensory detection
i believe you need to deactivate that first from the smart lock - on body detection
and then also go in advanced features, motions and gestures and deactivate lift to wake
KingFatty said:
Please help let me know if screen activating in pocket is a bug or if this is intended design (i.e., design flaw)?
Click to expand...
Click to collapse
Used to happen to me too. Ofter i would only realise phone was awake and messing around by the beeping sounds of the dialer going off in the pocket, or the increasing temperature of the phone against my thigh - screen on for God knows how long.
Pocket detection is dubious at best - doesn't work consistently. All this happened despite it being set to "on"
Turning off double-tap-to-wake screen helped me.
Now the phone only wakes up for calls and will show lockscreen only if I hit the power button (side key) - I have never used AOD, so screen stays off no matter how hard you tap away at the screen.
Unfortunaltely this puts a lot of mechanical wear on the side key (waking up the phone to unlock)
TO solve this, I have set my Fingerprint scanner "always on" enabled, so if i want to unlock phone without wearing out the side key, I just hit the screen with my thumb where i know the fingerprint scanner is, and it takes me to the home screen without showing the lock screen. I've developed muscle memory now and can hit the correct spot on the screen 90% of the time without the fingerprint icon displayed on screen. No perceptible differnence in battery life as opposed to keeping fingerprint scanner always on disabled.
This has worked for me. Maybe you can try it out and see if it solves your issue.
enigmaamit said:
Used to happen to me too. Ofter i would only realise phone was awake and messing around by the beeping sounds of the dialer going off in the pocket, or the increasing temperature of the phone against my thigh - screen on for God knows how long.
Pocket detection is dubious at best - doesn't work consistently. All this happened despite it being set to "on"
Turning off double-tap-to-wake screen helped me.
Now the phone only wakes up for calls and will show lockscreen only if I hit the power button (side key) - I have never used AOD, so screen stays off no matter how hard you tap away at the screen.
Unfortunaltely this puts a lot of mechanical wear on the side key (waking up the phone to unlock)
TO solve this, I have set my Fingerprint scanner "always on" enabled, so if i want to unlock phone without wearing out the side key, I just hit the screen with my thumb where i know the fingerprint scanner is, and it takes me to the home screen without showing the lock screen. I've developed muscle memory now and can hit the correct spot on the screen 90% of the time without the fingerprint icon displayed on screen. No perceptible differnence in battery life as opposed to keeping fingerprint scanner always on disabled.
This has worked for me. Maybe you can try it out and see if it solves your issue.
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Click to collapse
I dont think that would put any mechanical stress on the power key.
Phones are tested for upto millions of press of buttons which you woudnt be able to achieve in your lifetime .
I have my aod on always , and double tap to wake on always .
Best possible way to avoid accidental wakeup is to insert your phone with screen facing away from the body i.e towards the fabric of pants/jeans/lower
tim2london said:
please disable the option to activate the phone/unlock phone via sensory detection
i believe you need to deactivate that first from the smart lock - on body detection
and then also go in advanced features, motions and gestures and deactivate lift to wake
Click to expand...
Click to collapse
Yes, lift to wake was already disabled while the problem happens. The phone still wakes from "taps" caused by the leg.
I want to clarify, the problem is not caused by the phone unlocking or locking.
The problem is because the phone is not ignoring screen taps when in the pocket. It thinks I'm double-tapping to wake the phone.
I'd like to keep enabled the smart lock on body detection, and keep enabled the double-tap to wake. I can see how keeping the phone locked would help, but the root problem is still there - the phone wakes up even though it is inside the pocket.
Keeping the phone locked would just transform this to a new problem - how do I prevent my phone from waking up in my pocket and wasting energy while my leg enters various unlock codes by itself.
enigmaamit said:
Pocket detection is dubious at best - doesn't work consistently. All this happened despite it being set to "on"
Click to expand...
Click to collapse
Yes, the S21 Ultra refers to this as "Accidental Touch Protection." The flavor text explains "Protect your phone from accidental touches when it's in a dark place, such as a pocket or bag."
Accidental Touch Protection has been turned on when I had the problems.
Does anyone know why Accidental Touch Protection is not working, even though it's turned on?
The setting is found under Settings - Display (scroll down, 4th from the bottom).
Keep the back of the phone towards your leg, problem solved.
aj7400 said:
I dont think that would put any mechanical stress on the power key.
Phones are tested for upto millions of press of buttons which you woudnt be able to achieve in your lifetime .
I have my aod on always , and double tap to wake on always .
Best possible way to avoid accidental wakeup is to insert your phone with screen facing away from the body i.e towards the fabric of pants/jeans/lower
Click to expand...
Click to collapse
Yup, you may be right. Ideally they should last a lifetime. But all mechanical parts are prone to failure. Same thing holds true with charging ports - they shouldn't fail, but often do. Doesn't happen to everyone, but it's something to keep in mind.
I've had my HTC power key fail on me due to constant use over 2 years, and ever since then I've stuck to using the screen for wake-up. Needn't happen to everyone, but once bitten, twice shy, right?
The screen facing outwards is a good idea and it was the first solution that came to mind when I was having accidental wake-up issues. Tried it for a few days but stopped using it because it's awkward for me (camera bump irritates thigh) and it was un-intuitive to take out the phone, then turn it around in the hand to start using it. I just wasn't comfortable using it that way.
Like I said, this set-up works best for me, everyone might have their own way of doing things
All I know is that with this set-up, I don't have any more accidental wake-ups while the phone is in the pocket. That was the main requirement.
KingFatty said:
Yes, the S21 Ultra refers to this as "Accidental Touch Protection." The flavor text explains "Protect your phone from accidental touches when it's in a dark place, such as a pocket or bag."
Accidental Touch Protection has been turned on when I had the problems.
Does anyone know why Accidental Touch Protection is not working, even though it's turned on?
The setting is found under Settings - Display (scroll down, 4th from the bottom).
Click to expand...
Click to collapse
Yes, that's the one I was talking about. Like you said, it doesn't work consistently. No idea why. I've always had it on.
KingFatty said:
I'd like to keep enabled the smart lock on body detection, and keep enabled the double-tap to wake. I can see how keeping the phone locked would help, but the root problem is still there - the phone wakes up even though it is inside the pocket.
Click to expand...
Click to collapse
If you'd like to keep the tap to wake feature on, then the best solution for now appears to be what @aj7400 and @blackhawk have suggested - Keep the phone screen facing away from the thigh.
The screen of my phone frequently turns on when it is in my pocket and the phone starts performing some tasks like playing music.
Does anyone of you experience the same problem ? Is there any method to prevent accidental touches when the phone is locked ?
Edit: sorry I didn't notice this thread, so I created another one for the same problem. I'll try some of the solutions you proposed guys, hopefully it will fix the problem.
Was there any pattern to when Samsung's "accidental touch protection" failed to keep the phone screen inactive?
I'm trying to find out if there is anything going on that might affect the accidental touch protection. Normally, accidental touch protection keeps the phone screen off when the phone is in your pocket, to protect against unwanted touches or "butt dialing."
But in my case, my leg was a little sweaty and the phone screen activated and deleted some of my important info.
Has anyone else seen anything in terms of a pattern when your accidental touch protection fails to protect against accidental touches?
Maybe you had see-through pants with white pockets with direct sunlight glistening off your sweaty thighs?
KingFatty said:
Was there any pattern to when Samsung's "accidental touch protection" failed to keep the phone screen inactive?
I'm trying to find out if there is anything going on that might affect the accidental touch protection. Normally, accidental touch protection keeps the phone screen off when the phone is in your pocket, to protect against unwanted touches or "butt dialing."
But in my case, my leg was a little sweaty and the phone screen activated and deleted some of my important info.
Has anyone else seen anything in terms of a pattern when your accidental touch protection fails to protect against accidental touches?
Maybe you had see-through pants with white pockets with direct sunlight glistening off your sweaty thighs?
Click to expand...
Click to collapse
Nope. Happened to me in Dark blue denims as well as black trousers.
It's not consistent. Works most of the time but fails every once in a while.
For me, usually I become aware of it when i hear the dialer beeps (somehow the screen taps end up on the emergency call dialer screen) go to town.
Funnily enough, I turned the feature off and was roaming around the city for more than 2 hours. No accidental wake-ups at all. This is even after I have temporarily restored double tap to wake screen. Need to watch this for a few more days and if i don't get any more ghost wake-ups, i'm keeping it turned off.
enigmaamit said:
Funnily enough, I turned the feature off and was roaming around the city for more than 2 hours. No accidental wake-ups at all. This is even after I have temporarily restored double tap to wake screen. Need to watch this for a few more days and if i don't get any more ghost wake-ups, i'm keeping it turned off.
Click to expand...
Click to collapse
What did you do, i didnt understand ?
ELp2 said:
What did you do, i didnt understand ?
Click to expand...
Click to collapse
Turned off Accidental Touch Protection
Have you also tried just initiating LOCKDOWN MODE via the power button before a run?
I'm guessing that your leg and the sweat and the fabric combine to give the electric feel of a skin's surface that activates the phone?
You could also use a Bixby Routine to disable double-tap to wake?
enigmaamit said:
Turned off Accidental Touch Protection
Click to expand...
Click to collapse
Let us know your conclusion...I went the EXACT ane route (before finding this post): disable ATP and created a routine button to disable double tap to wake when I take the phone out for a walk.
Seems to be working, but it's another source of frustration as my previous Huawei mate 20 pro had the ATP feature but never started playing muzak in my pocket.
Samsung...good hardware plagued by half-baked software.
Ipse_Tase said:
Let us know your conclusion...I went the EXACT ane route (before finding this post): disable ATP and created a routine button to disable double tap to wake when I take the phone out for a walk.
Seems to be working, but it's another source of frustration as my previous Huawei mate 20 pro had the ATP feature but never started playing muzak in my pocket.
Samsung...good hardware plagued by half-baked software.
Click to expand...
Click to collapse
The Huawei mate 20 has much more major issues than our SK allies flagship phones do in more ways than one
I don't have these issues on the 10+ unless a put the phone facing my leg on the display side.
You should have a good case that has side protectors slightly higher than the display plus end display protection in the case ie Zizo Bolt case. Otherwise a face plant can easily destroy the display. These phones need case protection... before they kiss the concrete.
This also help stop accidental touches both when on and off. It makes the phone easier to hold and use as well.
Face the display away from your body. That should be more than enough...
If it's really still a problem limit display timeout to 1 minute.
Use only the power button or volume control buttons to activate the phone.
-or-
Use a case clip holster.
Ipse_Tase said:
Let us know your conclusion...I went the EXACT ane route (before finding this post): disable ATP and created a routine button to disable double tap to wake when I take the phone out for a walk.
Seems to be working, but it's another source of frustration as my previous Huawei mate 20 pro had the ATP feature but never started playing muzak in my pocket.
Samsung...good hardware plagued by half-baked software.
Click to expand...
Click to collapse
Well, in conclusion I can only say that the setup is working... Haven't changed anything since then and no accidental pocket mishaps yet. ATP and Double tap to wake are still off.
BTW, your idea of a Bixby routine trigger to disable double tap when heading out to walk is quite neat
I often find that my phone is unlocked or pocket dialed in my pocket, occasionally feeling a little vibration when I guess it is trying to unlock.
I unlock with fingerprint usually. My trouser pockets clearly don't have my fingerprints pressing against the sensor.
I've turned on the "pocket mode" option in advanced settings but it still does it.
Is there any way I can fix this? I am not rooted and have locked bootloader.
Thanks
batjon said:
I often find that my phone is unlocked or pocket dialed in my pocket, occasionally feeling a little vibration when I guess it is trying to unlock.
I unlock with fingerprint usually. My trouser pockets clearly don't have my fingerprints pressing against the sensor.
I've turned on the "pocket mode" option in advanced settings but it still does it.
Is there any way I can fix this? I am not rooted and have locked bootloader.
Thanks
Click to expand...
Click to collapse
I have the same problem
Dave.a said:
I have the same problem
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Click to collapse
At least they are consistent
I'm using Pocket Lock from Play Store, I set it to lock my phone when it's upside down and the screen is getting turned on.
It's not perfect, but solves the above problem which annoyed me as well as you.
Edit: I've turned off the phone's own pocket mode, Pocket Lock alone is sufficient enough.
batjon said:
I often find that my phone is unlocked or pocket dialed in my pocket, occasionally feeling a little vibration when I guess it is trying to unlock.
I unlock with fingerprint usually. My trouser pockets clearly don't have my fingerprints pressing against the sensor.
I've turned on the "pocket mode" option in advanced settings but it still does it.
Is there any way I can fix this? I am not rooted and have locked bootloader.
Thanks
Click to expand...
Click to collapse
Big problem also for me, I've made like a thousand call or multiple WhatsApp forward...
I solved turning off face unlock. Just using the fingerprint or sequence
The most confusing thing here is how on earth does the phone accept the unlock while in pocket? When using my finger it rejects it often enough.. in my pocket my thigh has a higher success rate? I doubt it randomly would draw the right pattern so often.
So all a thief would have to do is put the phone in their pocket and it unlocks eventually!
Use a case/care when placing in pocket and place the back the phone against your skin, not the display.
What's really disturbing is when you find it has opened setup pages you don't even recognize
Has anybody tried Pocket Lock? ASUS' built-in pocket mode is very buggy, it would be more than enough to check the gyroscope if the phone is in mostly vertical position (upside down or vice versa), and when the proximity sensor shows almost 0 distance to something, the screen should stay off and the phone locked. That's what Pocket Lock provides a working solution for - I'm not the developer, so I'm not advertising it, but as somebody who had the same problem as you have in this subtopic, I bought the pro version and the "ghost unlocking" is now gone.
5tormChild said:
Has anybody tried Pocket Lock? ASUS' built-in pocket mode is very buggy, it would be more than enough to check the gyroscope if the phone is in mostly vertical position (upside down or vice versa), and when the proximity sensor shows almost 0 distance to something, the screen should stay off and the phone locked. That's what Pocket Lock provides a working solution for - I'm not the developer, so I'm not advertising it, but as somebody who had the same problem as you have in this subtopic, I bought the pro version and the "ghost unlocking" is now gone.
Click to expand...
Click to collapse
Thanks. And also to the previous poster about this app.
Once installed do you lose access to fingerprint unlock etc?
batjon said:
Thanks. And also to the previous poster about this app.
Once installed do you lose access to fingerprint unlock etc?
Click to expand...
Click to collapse
There's an alternative locking method to keep fingerprint unlocking, but seemingly it doesn't work under A12 - still, you can keep using the fingerprint reader until Pocket Lock has locked your device, which is better than call anybody from your pocket.
BTW, your pocket won't unlock your phone as stated in one of the previous posts, but an incoming call will turn your screen on, and if you're unlucky, on the virtual dial pad your pocket will enter numbers.