Screen Burn In - Motorola One Power Questions & Answers

Has anyone seen experienced any screen Burn in from using the phone?
After 10 days of use and purchasing from Aliexpress, 1/6 the screen is discoloured and I cannot see anything. However, the touch screen is still working fine.

That looks really bad. Never seen anything like it.

Shadowz619 said:
Has anyone seen experienced any screen Burn in from using the phone?
After 10 days of use and purchasing from Aliexpress, 1/6 the screen is discoloured and I cannot see anything. However, the touch screen is still working fine.
Click to expand...
Click to collapse
Looks like a faulty piece..go for an exchange soon as it shud be in warranty...have seen it on many amoled screen phones ..

The seller is asking me to send it back to China at my expense and they will fix it and send it back. I paid 252 for the phone. Shipping it back will cost 90 dollars. I am not willing to pay the shipping back if they don't reimburse me. So far they have been strong on making me pay for it.

Related

Under (At) 30 Days, cracked screen

I was carrying a heavy box today against my body, I must have jammed a corner into my tilt, because afterwards the screen is all white with a black spot. I am pretty sure it is a cracked LCD.
1. Anyone have any advice on getting service through ATT? I heard they had a 30 day no questions asked policy. It is obviously a cracked screen, pretty sure they wouldn't deal with that.
2. It was paid for on a visa, do they have something I can take advantage of?
3. Where is a good/cheap place to buy the replacement parts? I am not too worried about digging in and fixing it myself.
4. What are my options for paying someone to fix it? HTC, ATT, or otherwise?
I really appreciate your help, I am terribly aggravated with myself for break it. Just trying to minimized the damage right now.
DBordello said:
I was carrying a heavy box today against my body, I must have jammed a corner into my tilt, because afterwards the screen is all white with a black spot. I am pretty sure it is a cracked LCD.
1. Anyone have any advice on getting service through ATT? I heard they had a 30 day no questions asked policy. It is obviously a cracked screen, pretty sure they wouldn't deal with that.
2. It was paid for on a visa, do they have something I can take advantage of?
3. Where is a good/cheap place to buy the replacement parts? I am not too worried about digging in and fixing it myself.
4. What are my options for paying someone to fix it? HTC, ATT, or otherwise?
I really appreciate your help, I am terribly aggravated with myself for break it. Just trying to minimized the damage right now.
Click to expand...
Click to collapse
1. They will charge you for breaking it.
2. No, you can only dispute a charge if they didn't hold up their end of the bargain, you broke the phone, its your problem now.
3. I dont know
4. I believe they will charge a lot, but still less than a whole new phone. See how much it costs and then also see how much you can get on eBay for your broken one and how much a new one will cost you.
Good luck, I had the same luck as well, wasnt even a week of having my tilt and it fell in a bunch of clothes and had a small crack the slowly did the same results of your screen, I had to go through hoops to get a replacement from AT&T, not my most favorite people to say the least.. :-\ Just got my replacement yesterday as the phone died Monday.
petard said:
1. They will charge you for breaking it.
2. No, you can only dispute a charge if they didn't hold up their end of the bargain, you broke the phone, its your problem now.
3. I dont know
4. I believe they will charge a lot, but still less than a whole new phone. See how much it costs and then also see how much you can get on eBay for your broken one and how much a new one will cost you.
Click to expand...
Click to collapse
Ya, they will charge you with either buying a refurb phone, let you get a junky replacement phone if you cant afford it, or 3, raise hell with 611, and in the local AT&T athorized store you bought it from.
I've seen a few replacement screens on ebay if you have the guts to take your phone apart you could try one of those.
petard said:
1. They will charge you for breaking it.
2. No, you can only dispute a charge if they didn't hold up their end of the bargain, you broke the phone, its your problem now.
3. I dont know
4. I believe they will charge a lot, but still less than a whole new phone. See how much it costs and then also see how much you can get on eBay for your broken one and how much a new one will cost you.
Click to expand...
Click to collapse
regarding 2, I heard that visa offers some sort of protection plan for items purchased with it. I wasn't planning on back charging it.
I was unable to find any screens on ebay, but I'll keep looking. I found a replacement service for $170.
Here is a link to a screen that i found on ebay.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&Item=270204138123&Category=41343
http://www.pocketpctechs.com/main~unit~ATT_Tilt-974~area~repairs~action~updateunit.htm
LCD and touchscreen replacement service.
A7LAS said:
Here is a link to a screen that i found on ebay.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&Item=270204138123&Category=41343
Click to expand...
Click to collapse
That doesn't look like too bad of an option. I need to read about what is involved to install it. I think i have seen some posts of people have issues even after replacing the screen (incompatability?).
Also, that is in Hong Kong, yuck. Perhaps I can find one that is in the US and includes the tools required.
Thanks for pointing me in the right direction though.
I just purchased this screen:
http://cgi.ebay.com/ws/eBayISAPI.dl...em=270204431330&_trksid=p3984.cTODAY.m238.lVI
Does anybody forsee any issues replacing it? I found directions online.
I actually changed my mind about repairing the screen myself after reading the directions. It seems risky that I'd break it myself.
1. Do you recommend I get a 3rd party to repair it? Pocket pc techs is an option ($170)
2. I called HTC today, they said screen replacement starts at $193. I am guessing that it is worth the extra $20 to have it done by HTC, perhaps it won't void the (rest) of the warranty?
-Dan

replacement screen and case?

Hey, I'm curious to know if anyone knows where to get replacement parts for the leo. I recently fell down a flight of stair and destroyed everything to do with my leo's outsides. The screen is trashed, and the case it bent. So, I need to replace it all. Any information would be greatly appreciate.
Thanks in advance.
-Caid.
When in doubt, contact HTC (And doubt some more)
It's been a few days since I first started this thread. Lots of views but no replies. So... I wrote HTC about it (on their website) and their response was quite unbelievably stupid.
I mentioned that I live in China, and that I'd like to know how I could have it repaired. I put in the serial number as well. They replied by telling me that my phone was sold in France and that I should go back to France to get it repaired, otherwise I can go to Hong Kong or Taiwan to get it repaired.
I am really curious what kind of person would write such a silly reply. As though plane tickets cost the same as cab rides, and the flight is only a hop and a skip away.
I've written them back and clarified the kind of help I am looking for (An address to send my phone to, and a quote for parts and labour) here's hoping they don't misinterpret it again and send me more bs.
Not much point to my writing this other than to say, if you need to contact HTC with a similar query, assume you're writing to an idiot and be as absolutely clear as you can. You may even want to suggest to them what is common sense, and not assume that they're going to think of the most reasonable method themselves.
-Caid.
444
Hi,
Sorry to hear of your accident.
If your phone is that badly damaged why don't you just claim off your phone or house insurance and get a new one? Sounds like this is much less hassle than trying to get it repaired.
I am assuming you have some form of insurance for the phone?
WB
wacky.banana said:
Hi,
Sorry to hear of your accident.
If your phone is that badly damaged why don't you just claim off your phone or house insurance and get a new one? Sounds like this is much less hassle than trying to get it repaired.
I am assuming you have some form of insurance for the phone?
WB
Click to expand...
Click to collapse
Or send it to HTC repair. I heard it will cost like €150 to repair.
Have a nearly same question.
My HD2 screen one day have a big black dot at the center. I give my HD2 to the local HTC service, they answer me that, they cannot give me a warranty because it's broken by pressing from outside into a screen.
So, if replace a screen will cost about 230USD.
I take my HD2, come home, search on eBay for the screen replacement. It cost only 80USD. Maybe it's a solution for you too.
Hi,
where did you get the replacement screen for $80?
Thanks.
knightpants said:
Hi,
where did you get the replacement screen for $80?
Thanks.
Click to expand...
Click to collapse
See here http://cgi.ebay.com/ORIGINAL-HTC-HD...AU_MobilePhoneAccessories?hash=item4cecb605ee
vuvan said:
See here http://cgi.ebay.com/ORIGINAL-HTC-HD...AU_MobilePhoneAccessories?hash=item4cecb605ee
Click to expand...
Click to collapse
that is just touchscreen+bracket, not entire LCD. Though you get a free screwdriver with it
vuvan said:
Have a nearly same question.
My HD2 screen one day have a big black dot at the center. I give my HD2 to the local HTC service, they answer me that, they cannot give me a warranty because it's broken by pressing from outside into a screen.
So, if replace a screen will cost about 230USD.
I take my HD2, come home, search on eBay for the screen replacement. It cost only 80USD. Maybe it's a solution for you too.
Click to expand...
Click to collapse
I've had the same problem too a couple of times. Fortunately both times the dot disappeared after pressing the screen gently in various places. What's disturbing, though, is that I've had the phone for a week only and gone to great lengths to ensure it has not been under any physical pressure (or psychological, for that matter ). Have anyone else noticed this; is this a weakness with the phone or have I just been unlucky?
u should take it to htc service !
I've just dropped mine and accidentally closed a door on it, so now mine is full of scratches too.
I'll take it back to the service center in Taiwan when I get back there, though rather annoyingly that won't be until March at the earliest If the HK service center can do it though, I can drop it in there in Feb ... I wonder if their pricing will be the same ...
Hey guys I dropped my HD2 too and the screen cracked. I noticed that there are repair kits at around 80 USD. Anyone has any video or tutorial on how to replace the screen with the repair kit? Or has anyone self-repaired the screen successfully?
I'll have the chance to either get a new HD2 (and sell the broken one), the Hero or perhaps the Nexus One so I want to see if it is possible to do a cheap fix and get a new toy.

I have cracked my screen...internally

Does anyone know what I can do to fix it?...my screen is only showing colour lines with black lines in between on the top half of the screen only, thanks.
Edit: I am 99% pretty sure the LCD is cracked.
It'll cost you a fair amount of £ to fix that. You'll have to replace the display and the glass (since it's zero gap, and therefore they're in one piece).
See if there are any service centers near you and get a quote from them, but it'll be expensive. It'll almost be cheaper to just buy a new device (on contract, that is)
Sent from my GT-N7000 using Tapatalk 4
LordManhattan said:
It'll cost you a fair amount of £ to fix that. You'll have to replace the display and the glass (since it's zero gap, and therefore they're in one piece).
See if there are any service centers near you and get a quote from them, but it'll be expensive. It'll almost be cheaper to just buy a new device (on contract, that is)
Sent from my GT-N7000 using Tapatalk 4
Click to expand...
Click to collapse
I have been to a few repair shops around my area, I got quotes for £180, £150 and £100.
One guy said it has to be opened internally and replaced.
SealsNavie said:
I have been to a few repair shops around my area, I got quotes for £180, £150 and £100.
One guy said it has to be opened internally and replaced.
Click to expand...
Click to collapse
Ouch.. I have also cracked my screen (just the glass though). What are you going to do? Fix it? Trash it?
LordManhattan said:
Ouch.. I have also cracked my screen (just the glass though). What are you going to do? Fix it? Trash it?
Click to expand...
Click to collapse
I am going to get it fixed, I need to delete my personal data before handing it in...I am trying to use Screencast but I need to enable 'USB debugging' from setting menu, I can't do this as I can't now see anything on my screen.
If anyone can assist with the folling thread then please do:
http://forum.xda-developers.com/showthread.php?t=2401472
LordManhattan said:
It'll cost you a fair amount of £ to fix that. You'll have to replace the display and the glass (since it's zero gap, and therefore they're in one piece).
See if there are any service centers near you and get a quote from them, but it'll be expensive. It'll almost be cheaper to just buy a new device (on contract, that is)
Sent from my GT-N7000 using Tapatalk 4
Click to expand...
Click to collapse
Happened to me, Samsung replaced it, they took FIVE MONTHS to do it but they did (After almost entering with a process against the company). They said it costs R$700 to fix it here, but the phone alone (new) on the stores is about R$850.
Well, five months of wait, i won't buy a Samsung phone again, and the screen they placed looks **** (It its REALLY over-saturated, and darker colours look so **** that you can't imagine.)
Have you enabled this?
I managed to get my phone fixed, it cost me £160...I have my old screen unit if anyone requires it?
SealsNavie said:
I managed to get my phone fixed, it cost me £160...I have my old screen unit if anyone requires it?
Click to expand...
Click to collapse
Send it to me if you dont mind
i have a problem on my screen but it is not cracked tho my phone screen just keep been pressing/touch even if me not touching/pressing it...lol
is like the phone got possess by a ghost, i have bring the phone to couple of number exorcism ritual but have to luck..lol

[Q] HTC One Screen Repair UK

Broke the screen of my HTC One, was working fine for a while with a cracked outer screen, but lcd has now stopped working completely with just a white light, so desperately need to get it repaired, seen repairs for roughly £100 however would like to know if anyone knows anyone/anywhere reputable to get it done a bit cheaper? ive seen someone APPARENTLY doing it for £45 but that seems too good to be true.... thanks
Regards,
N56
n56 said:
Broke the screen of my HTC One, was working fine for a while with a cracked outer screen, but lcd has now stopped working completely with just a white light, so desperately need to get it repaired, seen repairs for roughly £100 however would like to know if anyone knows anyone/anywhere reputable to get it done a bit cheaper? ive seen someone APPARENTLY doing it for £45 but that seems too good to be true.... thanks
Regards,
N56
Click to expand...
Click to collapse
where in the UK are you, have you tried fun fone shop they are in Sheffield nd a brilliant bunch of guys, they also have a mail in and return service:
http://www.fonefunshop.co.uk/
i live in slough, west london, they dont have the HTC One in there products and they seem expensive...
bump

Broken Screen

I couldn't find another topic regarding broken screen so decided to make this one.
Yesterday I broke my screen . The phone is working, but the screen not at all. Several phone repair shops offered me to fix it for 85-110 pounds. Does it worth it ? A friend of mine said to me that the replaceable screens are not as good as the original ones. If that's the case any idea how much can I get for it if I sell it like that with the broken screen? Best offer I saw was with EE recycle for 60 pounds... Any info is much appreciated.
Thanks.
Well i think its better for a professional to replace the screen, but you can tried it yourself if you know how. You can get parts really cheap and there are a lot of videos on yt on how to do it. But still I would rather let a professional fix it

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