Related
Hello,
I've this Moto G5S Plus and I can't find any way to enable 4G on both the SIM simultaneously. I've one Reliance Jio (4G only) SIM and another Airtel. I want to use the 4G internet of Airtel and also, want to have the Jio enabled for the incoming calls.
It happens that when I turn mobile data from Airtel, it gives an option to enable 4G network for Airtel and the Jio is disabled (as it's 4G only). If I set the mobile data to Jio, it works fine but Airtel can only have 2G or 3G signals.
What I want is having 4G networks enabled on both the SIM simultaneously.
Has anyone done the same? Any help/suggestions?
Thanks
tarun0 said:
Hello,
I've this Moto G5S Plus and I can't find any way to enable 4G on both the SIM simultaneously. I've one Reliance Jio (4G only) SIM and another Airtel. I want to use the 4G internet of Airtel and also, want to have the Jio enabled for the incoming calls.
It happens that when I turn mobile data from Airtel, it gives an option to enable 4G network for Airtel and the Jio is disabled (as it's 4G only). If I set the mobile data to Jio, it works fine but Airtel can only have 2G or 3G signals.
What I want is having 4G networks enabled on both the SIM simultaneously.
Has anyone done the same? Any help/suggestions?
Thanks
Click to expand...
Click to collapse
Not possible. This device doesn't support it.
Hello,
My note 8 cannot connect to mobile data. Whenever I activate it, nothing happens I don't get any mobile data signal what so ever. I also checked the APN's configuration with my Mobile carrier and they were unable to solve it.
It should be noted that my note 8 has a stock Canadian firmware and I am using in Morocco with a Moroccan sim card
Khalidbenraiss said:
Hello,
My note 8 cannot connect to mobile data. Whenever I activate it, nothing happens I don't get any mobile data signal what so ever. I also checked the APN's configuration with my Mobile carrier and they were unable to solve it.
It should be noted that my note 8 has a stock Canadian firmware and I am using in Morocco with a Moroccan sim card
Click to expand...
Click to collapse
did you check with your morocco sim does include data from your plan? Also which carrier are you using in Moroccan? it could be either your plan doesn't include data plan or the carrier doesn't have the UMT/LTE band for your note 8
athris said:
did you check with your morocco sim does include data from your plan? Also which carrier are you using in Moroccan? it could be either your plan doesn't include data plan or the carrier doesn't have the UMT/LTE band for your note 8
Click to expand...
Click to collapse
Yes, I still have around 1gig of data available and My plan includes data.
My service provider is INWI and they do have LTE band since The same sim card worked on my previous J5 2016 normally.
I forgot to mention that, After activating mobile data and roaming, I checked the sim status in the setting where I found that Mobile network state is DISCONNECTED and Roaming is not running.
Khalidbenraiss said:
Yes, I still have around 1gig of data available and My plan includes data.
My service provider is INWI and they do have LTE band since The same sim card worked on my previous J5 2016 normally.
I forgot to mention that, After activating mobile data and roaming, I checked the sim status in the setting where I found that Mobile network state is DISCONNECTED and Roaming is not running.
Click to expand...
Click to collapse
Can you test if you can make call or text? if so, i will suggest double check the apn. I checked your carrier in Morocco , you should be able to get HSPA data connection in Canadian Version Note 8(N950W) unless you select (LTE ONLY).
athris said:
Can you test if you can make call or text? if so, i will suggest double check the apn. I checked your carrier in Morocco , you should be able to get HSPA data connection in Canadian Version Note 8(N950W) unless you select (LTE ONLY).
Click to expand...
Click to collapse
I can confirm that I can make phone calls and send texts without a problem.
I checked all options and none worked .
As for the apn, the configuration message was sent to me by my service provider itself.
I performed a factory reset that didn't help too.
Since you can make the call, I don't think it is something wrong with the phone. I checked there's only 1 hspa band and none for lte available for note 8 from your carrier. I guess either double check with the carrier for the apn or maybe the phone just can't pick the b1 hspa signal from your location.
athris said:
Since you can make the call, I don't think it is something wrong with the phone. I checked there's only 1 hspa band and none for lte available for note 8 from your carrier. I guess either double check with the carrier for the apn or maybe the phone just can't pick the b1 hspa signal from your location.
Click to expand...
Click to collapse
I won't mind HSPA since there's not much difference between LTE and HSPA in Morocco. I doubled checked with my carrier today and they told me that I have to wait for 48H for them to look into the issue.
The weird thing is when I used an app called LTE Discovery I found that I do have a signal for LTE band 3 yet I have no internet.
It is mostly the service provider's fault, I think.
Khalidbenraiss said:
I won't mind HSPA since there's not much difference between LTE and HSPA in Morocco. I doubled checked with my carrier today and they told me that I have to wait for 48H for them to look into the issue.
The weird thing is when I used an app called LTE Discovery I found that I do have a signal for LTE band 3 yet I have no internet.
It is mostly the service provider's fault, I think.
Click to expand...
Click to collapse
They might be similar to AT &T where they need to recognize the device IMEI number before allowing full data access onto their Network.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
They might be similar to AT &T where they need to recognize the device IMEI number before allowing full data access onto their Network.
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
I have never thought of it till now. I'll definitely mention this to my carrier ASAP.
Limeybastard said:
They might be similar to AT &T where they need to recognize the device IMEI number before allowing full data access onto their Network.
Click to expand...
Click to collapse
I checked with my service provider. Unfortunately, they don't need to recognize the IMEI number.
They tried to shift the blame to my phone saying that I might have a faulty device. It doesn't make any sense.
Khalidbenraiss said:
I checked with my service provider. Unfortunately, they don't need to recognize the IMEI number.
They tried to shift the blame to my phone saying that I might have a faulty device. It doesn't make any sense.
Click to expand...
Click to collapse
First thing I'd do is research and see if it's true what your service provider told you. It might not be. Second use another sim from another network in your device. Third borrow someone else's IMWI sim and use it in the note 8. Also check APN again.
Did the phone receive 4G or LTE prior to coming to Morocco with the same device?
I also don't fully understand on your earlier post about the phone status not being roaming. It shouldn't be roaming status if using a local sim card.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
First thing I'd do is research and see if it's true what your service provider told you. It might not be. Second use another sim from another network in your device. Third borrow someone else's IMWI sim and use it in the note 8. Also check APN again.
Did the phone receive 4G or LTE prior to coming to Morocco with the same device?
I also don't fully understand on your earlier post about the phone status not being roaming. It shouldn't be roaming status if using a local sim card.
Click to expand...
Click to collapse
I still haven't tried another INWI nor another Moroccan sim card.
I have no idea whether or not it received 4G Before coming to Morocco since I won the phone from a Dbrand's giveaway. I think it's brand new.
Shouldn't roaming be active when you activate it in menu ?
I turned on mobile data roaming and nothing happens. Check the picture for details.
I turned off my Data Roaming and the Mobile network state remained the same - connected. I'd think " Mobile network state " has anything to do with roaming being on or off unless one is roaming out of their Network onto another network.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
I turned off my Data Roaming and the Mobile network state remained the same - connected. I'd think " Mobile network state " has anything to do with roaming being on or off unless one is roaming out of their Network onto another network.
Click to expand...
Click to collapse
I turn them on and off yet their status remain disconnected. I understand why.
I really don't understand how to get mobile data working on my phone.
Hopefully someone else will try and assist.
In the meantime
On the phone dialer enter *#0011# and *#2263#
Also, the mobile network state will be disconnected if you are connected to WiFi.
Should get the following screen.
Also make sure that the correct APN is entered and active / selected.
Then try and go to the connections menu and toggle lte/3g/2g... to 2 or 3 g and back to to 4g to see what happens.
Also make sure Mobile Data is turned ON.
Go-to settings then search for Mobile Data.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
Hopefully someone else will try and assist.
In the meantime
On the phone dialer enter *#0011# and *#2263#
Also, the mobile network state will be disconnected if you are connected to WiFi.
Should get the following screen.View attachment 4398676View attachment 4398677
Also make sure that the correct APN is entered and active / selected.
Then try and go to the connections menu and toggle lte/3g/2g... to 2 or 3 g and back to to 4g to see what happens.
Also make sure Mobile Data is turned ON.
Go-to settings then search for Mobile Data.
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
Thanks a lot for your efforts.
It turned out that my service provider does not support the bands on my note or something.
I tried an other provider's sim and that worked like charm.
Again thanks alooot for your efforts.
Khalidbenraiss said:
Thanks a lot for your efforts.
It turned out that my service provider does not support the bands on my note or something.
I tried an other provider's sim and that worked like charm.
Again thanks alooot for your efforts.
Click to expand...
Click to collapse
That's weird as when I checked Frequency check website with device sm-n950W and your service provider INWI , it lists it as fully compatible. The other Moroccan networks were not though.
This would be the second instant whereby Frequency check has got it wrong. First being Samsung device I used to own.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
That's weird as when I checked Frequency check website with device sm-n950W and your service provider INWI , it lists it as fully compatible. The other Moroccan networks were not though.
This would be the second instant whereby Frequency check has got it wrong. First being Samsung device I used to own.
Click to expand...
Click to collapse
I checked the frequency myself and I came to the same conclusion.
I was only told today by an INWI agent that devices from Canada and USA always face the same issue.
I triend orange which didn't work too. Gladly, IAM worked as it is the largest and oldest network in Morocco.
From now on, I won't believe what websites say till I see for myself.
Khalidbenraiss said:
I checked the frequency myself and I came to the same conclusion.
I was only told today by an INWI agent that devices from Canada and USA always face the same issue.
I triend orange which didn't work too. Gladly, IAM worked as it is the largest and oldest network in Morocco.
From now on, I won't believe what websites say till I see for myself.
Click to expand...
Click to collapse
Glad it's all sorted.
Sent from my SM-N950U using Tapatalk
My p20 pro don't show in the menu wireless and network - mobile network - the option to enable volte.
tiriricanocongresso said:
My p20 pro don't show in the menu wireless and network - mobile network - the option to enable volte.
Click to expand...
Click to collapse
It must be supported by your telephone service provider so, check it firstly.
Enviado desde mi CLT-L29 mediante Tapatalk
Check with your service provider
tiriricanocongresso said:
My p20 pro don't show in the menu wireless and network - mobile network - the option to enable volte.
Click to expand...
Click to collapse
If you have a UK phone it's already enabled, the rest is down to your provider
sunmaid said:
If you have a UK phone it's already enabled, the rest is down to your provider
Click to expand...
Click to collapse
Mine is a Chinese version. The provider enabled voLTE for others smartphone like Samsung, Motorola. Is there another solution?
Follow this guide. It should work. https://forum.xda-developers.com/ma...ble-volte-icon-mobile-network-t3764826/page1/
Sent from my HUAWEI BKL-L09 using XDA Labs
If the provider has enabled volte support for your device it will work. It's just a setting in WiFi/ network menu. After that you ll see the corresponding icon on task bar.
Sent from my CLT-L29 using Tapatalk
Definitely worth talking to your service provider. Some providers don't support VOLTE on phones not bought directly from them. I bought my phone via Three UK. I don't have a VOLTE option and when I questioned this with Three support they said I didn't need an option as the service was always enabled and just a part of the standard Three offering.
I can't seem to get VoLTE working on my RM3.
I'm with Telstra (major Australian mobile carrier) and have confirmed that they have activated VoLTE on my service.
I have ensured 'Enhanced 4G LTE Mode' is turned on in Settings.
Have restarted phone several times, reset network/sim settings etc, etc but VoLTE is still not showing or working.
Is it working for others? Any assistance you can provide please @JerryYin ?
Texan1 said:
I can't seem to get VoLTE working on my RM3.
I'm with Telstra (major Australian mobile carrier) and have confirmed that they have activated VoLTE on my service.
I have ensured 'Enhanced 4G LTE Mode' is turned on in Settings.
Have restarted phone several times, reset network/sim settings etc, etc but VoLTE is still not showing or working.
Is it working for others? Any assistance you can provide please @JerryYin ?
Click to expand...
Click to collapse
It's strange that the VOLTE is not working, it should be supported by deafult. Which firmware you are using?
---------- Post added at 03:26 AM ---------- Previous post was at 03:23 AM ----------
Texan1 said:
I can't seem to get VoLTE working on my RM3.
I'm with Telstra (major Australian mobile carrier) and have confirmed that they have activated VoLTE on my service.
I have ensured 'Enhanced 4G LTE Mode' is turned on in Settings.
Have restarted phone several times, reset network/sim settings etc, etc but VoLTE is still not showing or working.
Is it working for others? Any assistance you can provide please @JerryYin ?
Click to expand...
Click to collapse
And also have you tried to enable VOLTE in service menu?
JerryYin said:
It's strange that the VOLTE is not working, it should be supported by deafult. Which firmware you are using?
And also have you tried to enable VOLTE in service menu?
Click to expand...
Click to collapse
NX629J_ENCommon_V2.09 although when I go in and check for software updates it says my current version is 3.0
Have checked service menu and "VoLTE provisioned" is turned on (is there anything else I need to check in here?)
Thanks.
Edit - I've also tried a sim from a different mobile provider in my RM3 and no VoLTE with that sim/carrier either
Texan1 said:
NX629J_ENCommon_V2.09 although when I go in and check for software updates it says my current version is 3.0
Have checked service menu and "VoLTE provisioned" is turned on (is there anything else I need to check in here?)
Thanks.
Edit - I've also tried a sim from a different mobile provider in my RM3 and no VoLTE with that sim/carrier either
Click to expand...
Click to collapse
If your operator is based on a gsm network, it may not work, I'm using China Telecom and I can get VOLTE working, it is a CDMA operator, however, my another gsm based sim card can not get the VOLTE working on NX629. I'm not sure that the Red Maic 3 can woek on all operator and all get the VOLTE function. Sorry for that.
JerryYin said:
If your operator is based on a gsm network, it may not work, I'm using China Telecom and I can get VOLTE working, it is a CDMA operator, however, my another gsm based sim card can not get the VOLTE working on NX629. I'm not sure that the Red Maic 3 can work on all operator and all get the VOLTE function. Sorry for that.
Click to expand...
Click to collapse
But VoLTE does work in Australia with all of our major mobile networks so that shouldn't be the issue?
Could it be that our two main carriers both use LTE Band 28 for 'best' 4G connection and the RM3 that I was sent does not have that?
EU Version
FDD-LTE: Band 1/2/3/4/5/7/8/12/17/18/19/20/26
TDD-LTE: Band 34/38/39/40/41
TD-SCDMA: Band 34/39
WCDMA(WCDMA): Band 1/2/4/5/8/9/19
CDMA: BC0/BC1 GSM: 850/900/1800/1900 MHz
NA Version
FDD-LTE: Band 1/2/3/4/5/7/8/12/17/18/19/20/25/26/28/30/66
TDD-LTE: Band 34/38/39/40/41
TD-SCDMA: Band 34/39
WCDMA(WCDMA):Band 1/2/4/5/8/9/19
CDMA: BC0/BC1 GSM: 850/900/1800/1900 MHz
Can any other RM3 users please comment on if they have VoLTE working or not?
No Volte on UK's EE network.
On top of that, I can't even use "enhanced LTE" option, if I turn it on I get no caller id (when someone calls me I only get unknown caller instead of the name or number of the person).
In india Global version VOLTE is working perfectly for both sims on global Rom as well as Chinese ROM. You dont ses VOLTE but HD icon next to signal bar in CN rom. On vlobal rom when you are calling someone you see HD.
praveenparvani said:
In india Global version VOLTE is working perfectly for both sims on global Rom as well as Chinese ROM. You dont ses VOLTE but HD icon next to signal bar in CN rom. On vlobal rom when you are calling someone you see HD.
Click to expand...
Click to collapse
Interesting. Thanks for the info.
Firstly, my sim settings look different to yours, not sure why Nubia has made this setting different in roms for the same phone?
Secondly, I managed to have VoLTE work today with a different mobile carrier sim - I tested and 4G was remaining on during calls! But no VoLTE or HD symbol was evident in the notification bar along the top. @JerryYin can you please confirm if the VoLTE symbol should show on RM3 software? If not, can this be added in a software update please.
check in the calling screen HD should appear.
praveenparvani said:
check in the calling screen HD should appear.
Click to expand...
Click to collapse
Yes it does but I really thought the VoLTE symbol should appear in the notification bar?
On my OnePlus 6T, the VoLTE symbol is permanently displayed in the bar when VoLTE is turned on.
Nubia's way of VOLTE = HD
Nightpwish said:
No Volte on UK's EE network.
On top of that, I can't even use "enhanced LTE" option, if I turn it on I get no caller id (when someone calls me I only get unknown caller instead of the name or number of the person).
Click to expand...
Click to collapse
voLTE does work on EE. If you have enhanced LTE option turned on and make a call I think you'll find that the call is made via 4g. It also has WiFi calling on EE which can be enabled through the phone app.
Like you say though, using voLTE and WiFi calling does render incoming calls as showing unknown numbers. I'm still trying to figure out why it does this, it's obviously something to do with the IMS settings as it's not optimized to work on EE's network.
gazm1990 said:
voLTE does work on EE. If you have enhanced LTE option turned on and make a call I think you'll find that the call is made via 4g. It also has WiFi calling on EE which can be enabled through the phone app.
Like you say though, using voLTE and WiFi calling does render incoming calls as showing unknown numbers. I'm still trying to figure out why it does this, it's obviously something to do with the IMS settings as it's not optimized to work on EE's network.
Click to expand...
Click to collapse
Please let us know if you figure it out.
WiFi calling would be great for me, as cellular signal is poor in my area.
Hello,
I have the XQ-AT52 in Canada and using it on Fido and works on their LTE network just fine, but I do not get the VoLTE nor Wifi calling options to allow me to enable them. Anyone know if its possible to get them enabled? If so, how?
good question...i'm thinking about the same issue for German provider but befor ordering it 0_o
You should
dial *#*#4636#*#*
choose Phone information.
click " Phone Information"
If your provider support Volte, you should see switchable "VOLTE Provisioned"
Switch it on and Restart the phone and you are done
ps: my provider doesn't not support Volte and my option is not switchable
Gigio755 said:
You should
dial *#*#4636#*#*
choose Phone information.
click " Phone Information"
If your provider support Volte, you should see switchable "VOLTE Provisioned"
Switch it on and Restart the phone and you are done
ps: my provider doesn't not support Volte and my option is not switchable
Click to expand...
Click to collapse
My provider does support VoLTE and wifi callling, and I have those capability on my old phone, Huawei Mate 20 Pro. So it looks like the hardware or software of the XQ-AT52 does not allow VoLTE to be turned on, atleast in Canada.
Deleted
Euphoria1 said:
Hello,
I have the XQ-AT52 in Canada and using it on Fido and works on their LTE network just fine, but I do not get the VoLTE nor Wifi calling options to allow me to enable them. Anyone know if its possible to get them enabled? If so, how?
Click to expand...
Click to collapse
Its very simple like taak taak