Hello,
My note 8 cannot connect to mobile data. Whenever I activate it, nothing happens I don't get any mobile data signal what so ever. I also checked the APN's configuration with my Mobile carrier and they were unable to solve it.
It should be noted that my note 8 has a stock Canadian firmware and I am using in Morocco with a Moroccan sim card
Khalidbenraiss said:
Hello,
My note 8 cannot connect to mobile data. Whenever I activate it, nothing happens I don't get any mobile data signal what so ever. I also checked the APN's configuration with my Mobile carrier and they were unable to solve it.
It should be noted that my note 8 has a stock Canadian firmware and I am using in Morocco with a Moroccan sim card
Click to expand...
Click to collapse
did you check with your morocco sim does include data from your plan? Also which carrier are you using in Moroccan? it could be either your plan doesn't include data plan or the carrier doesn't have the UMT/LTE band for your note 8
athris said:
did you check with your morocco sim does include data from your plan? Also which carrier are you using in Moroccan? it could be either your plan doesn't include data plan or the carrier doesn't have the UMT/LTE band for your note 8
Click to expand...
Click to collapse
Yes, I still have around 1gig of data available and My plan includes data.
My service provider is INWI and they do have LTE band since The same sim card worked on my previous J5 2016 normally.
I forgot to mention that, After activating mobile data and roaming, I checked the sim status in the setting where I found that Mobile network state is DISCONNECTED and Roaming is not running.
Khalidbenraiss said:
Yes, I still have around 1gig of data available and My plan includes data.
My service provider is INWI and they do have LTE band since The same sim card worked on my previous J5 2016 normally.
I forgot to mention that, After activating mobile data and roaming, I checked the sim status in the setting where I found that Mobile network state is DISCONNECTED and Roaming is not running.
Click to expand...
Click to collapse
Can you test if you can make call or text? if so, i will suggest double check the apn. I checked your carrier in Morocco , you should be able to get HSPA data connection in Canadian Version Note 8(N950W) unless you select (LTE ONLY).
athris said:
Can you test if you can make call or text? if so, i will suggest double check the apn. I checked your carrier in Morocco , you should be able to get HSPA data connection in Canadian Version Note 8(N950W) unless you select (LTE ONLY).
Click to expand...
Click to collapse
I can confirm that I can make phone calls and send texts without a problem.
I checked all options and none worked .
As for the apn, the configuration message was sent to me by my service provider itself.
I performed a factory reset that didn't help too.
Since you can make the call, I don't think it is something wrong with the phone. I checked there's only 1 hspa band and none for lte available for note 8 from your carrier. I guess either double check with the carrier for the apn or maybe the phone just can't pick the b1 hspa signal from your location.
athris said:
Since you can make the call, I don't think it is something wrong with the phone. I checked there's only 1 hspa band and none for lte available for note 8 from your carrier. I guess either double check with the carrier for the apn or maybe the phone just can't pick the b1 hspa signal from your location.
Click to expand...
Click to collapse
I won't mind HSPA since there's not much difference between LTE and HSPA in Morocco. I doubled checked with my carrier today and they told me that I have to wait for 48H for them to look into the issue.
The weird thing is when I used an app called LTE Discovery I found that I do have a signal for LTE band 3 yet I have no internet.
It is mostly the service provider's fault, I think.
Khalidbenraiss said:
I won't mind HSPA since there's not much difference between LTE and HSPA in Morocco. I doubled checked with my carrier today and they told me that I have to wait for 48H for them to look into the issue.
The weird thing is when I used an app called LTE Discovery I found that I do have a signal for LTE band 3 yet I have no internet.
It is mostly the service provider's fault, I think.
Click to expand...
Click to collapse
They might be similar to AT &T where they need to recognize the device IMEI number before allowing full data access onto their Network.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
They might be similar to AT &T where they need to recognize the device IMEI number before allowing full data access onto their Network.
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
I have never thought of it till now. I'll definitely mention this to my carrier ASAP.
Limeybastard said:
They might be similar to AT &T where they need to recognize the device IMEI number before allowing full data access onto their Network.
Click to expand...
Click to collapse
I checked with my service provider. Unfortunately, they don't need to recognize the IMEI number.
They tried to shift the blame to my phone saying that I might have a faulty device. It doesn't make any sense.
Khalidbenraiss said:
I checked with my service provider. Unfortunately, they don't need to recognize the IMEI number.
They tried to shift the blame to my phone saying that I might have a faulty device. It doesn't make any sense.
Click to expand...
Click to collapse
First thing I'd do is research and see if it's true what your service provider told you. It might not be. Second use another sim from another network in your device. Third borrow someone else's IMWI sim and use it in the note 8. Also check APN again.
Did the phone receive 4G or LTE prior to coming to Morocco with the same device?
I also don't fully understand on your earlier post about the phone status not being roaming. It shouldn't be roaming status if using a local sim card.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
First thing I'd do is research and see if it's true what your service provider told you. It might not be. Second use another sim from another network in your device. Third borrow someone else's IMWI sim and use it in the note 8. Also check APN again.
Did the phone receive 4G or LTE prior to coming to Morocco with the same device?
I also don't fully understand on your earlier post about the phone status not being roaming. It shouldn't be roaming status if using a local sim card.
Click to expand...
Click to collapse
I still haven't tried another INWI nor another Moroccan sim card.
I have no idea whether or not it received 4G Before coming to Morocco since I won the phone from a Dbrand's giveaway. I think it's brand new.
Shouldn't roaming be active when you activate it in menu ?
I turned on mobile data roaming and nothing happens. Check the picture for details.
I turned off my Data Roaming and the Mobile network state remained the same - connected. I'd think " Mobile network state " has anything to do with roaming being on or off unless one is roaming out of their Network onto another network.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
I turned off my Data Roaming and the Mobile network state remained the same - connected. I'd think " Mobile network state " has anything to do with roaming being on or off unless one is roaming out of their Network onto another network.
Click to expand...
Click to collapse
I turn them on and off yet their status remain disconnected. I understand why.
I really don't understand how to get mobile data working on my phone.
Hopefully someone else will try and assist.
In the meantime
On the phone dialer enter *#0011# and *#2263#
Also, the mobile network state will be disconnected if you are connected to WiFi.
Should get the following screen.
Also make sure that the correct APN is entered and active / selected.
Then try and go to the connections menu and toggle lte/3g/2g... to 2 or 3 g and back to to 4g to see what happens.
Also make sure Mobile Data is turned ON.
Go-to settings then search for Mobile Data.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
Hopefully someone else will try and assist.
In the meantime
On the phone dialer enter *#0011# and *#2263#
Also, the mobile network state will be disconnected if you are connected to WiFi.
Should get the following screen.View attachment 4398676View attachment 4398677
Also make sure that the correct APN is entered and active / selected.
Then try and go to the connections menu and toggle lte/3g/2g... to 2 or 3 g and back to to 4g to see what happens.
Also make sure Mobile Data is turned ON.
Go-to settings then search for Mobile Data.
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
Thanks a lot for your efforts.
It turned out that my service provider does not support the bands on my note or something.
I tried an other provider's sim and that worked like charm.
Again thanks alooot for your efforts.
Khalidbenraiss said:
Thanks a lot for your efforts.
It turned out that my service provider does not support the bands on my note or something.
I tried an other provider's sim and that worked like charm.
Again thanks alooot for your efforts.
Click to expand...
Click to collapse
That's weird as when I checked Frequency check website with device sm-n950W and your service provider INWI , it lists it as fully compatible. The other Moroccan networks were not though.
This would be the second instant whereby Frequency check has got it wrong. First being Samsung device I used to own.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
That's weird as when I checked Frequency check website with device sm-n950W and your service provider INWI , it lists it as fully compatible. The other Moroccan networks were not though.
This would be the second instant whereby Frequency check has got it wrong. First being Samsung device I used to own.
Click to expand...
Click to collapse
I checked the frequency myself and I came to the same conclusion.
I was only told today by an INWI agent that devices from Canada and USA always face the same issue.
I triend orange which didn't work too. Gladly, IAM worked as it is the largest and oldest network in Morocco.
From now on, I won't believe what websites say till I see for myself.
Khalidbenraiss said:
I checked the frequency myself and I came to the same conclusion.
I was only told today by an INWI agent that devices from Canada and USA always face the same issue.
I triend orange which didn't work too. Gladly, IAM worked as it is the largest and oldest network in Morocco.
From now on, I won't believe what websites say till I see for myself.
Click to expand...
Click to collapse
Glad it's all sorted.
Sent from my SM-N950U using Tapatalk
Related
I've recently shifted to another country,
Used my o2 SIM for a day or two and obviously phone showed as Roaming, with the little "R"..
I've now bought a local SIM card and installed and running on a local Provider, yet the phone still shows as Roaming and Data does not work unless I allow Data connection while roaming...
Is this a bug or something?
I should state I've been in a different country recently and also used a local SIM from there and I never had this issue at all... I saw the local provider when using their SIM, Now, I use a local SIM and this still shows an "R" on my signal.. Same with my girlfriends phone...
Any ideas?
Edit: I'm on a N/W unlocked phone..
CJSlim79 said:
I've recently shifted to another country,
Used my o2 SIM for a day or two and obviously phone showed as Roaming, with the little "R"..
I've now bought a local SIM card and installed and running on a local Provider, yet the phone still shows as Roaming and Data does not work unless I allow Data connection while roaming...
Is this a bug or something?
I should state I've been in a different country recently and also used a local SIM from there and I never had this issue at all... I saw the local provider when using their SIM, Now, I use a local SIM and this still shows an "R" on my signal.. Same with my girlfriends phone...
Any ideas?
Edit: I'm on a N/W unlocked phone..
Click to expand...
Click to collapse
In my country there were 2 networks, and when a third network started it's business, it was using the infrastructure of one of the existing networks. The phones that were using Sim cards of the third network, all showed that they were in roaming, and if they wanted to use data, they needed to enable "data while roaming" options. Of course, they were never billed for roaming charges. Now this third network has it's own infrastructure, and the roaming sign is a thing of the past.
Maybe this is the case with you too.
I would try to contact the local network provider, to seek the answer you are looking for.
B.r.
d3m0n
I get this in Thailand because my provider has different names/IDs for the 3G and 2G networks.
The 3G is called "True-H" and the 2G "True Move", or something like that.
The SIM will automatically register on both networks, but if it connects to the 2G network I get the roaming symbol.
The solution is either to enable roaming data (I don't get charged any extra, but need to remember to disable it if I travel), or set my movie network to WCDMA only. This way it won't connect to the 2G network.
Sent from my GT-N7000 using xda app-developers app
Check if you got roaming allowed and switch it of.
Register if needed handset on your network manually.
You might not have the network where you are due to availability area coverage.
Check your apn settings, if they are on the mobile network you need and settings are correct. Perhaps from website provider, or helpdesk you can request them to send settings.
Go to settings, more, mobile networks and check there. Just explore a bit.
Sent from my GT-N7000 using Tapatalk 2
Cheers for the replies,
I'd already checked those areas out, APN is correct, Settings from Provider received and installed, Manually selected provider from the Network list...
Still showing 'R' - AS has been said 0 I'll just have to enable Data when Roaming and turn it off when I travel..
which service provider do you use and phone model do you use?
this phenomenon normally happen in new telco on some phone model
how oh how can i get my AtrixHD to T-Mobile? i called ATT and received my unlock code. i entered my unlock code with a T-Mobile SIM. but i get no service/emergency calls only! the APN even updated itself. but the service bars disappear as soon as the T-Mobile chip is inserted. ive put a Verizon sim in and service was no problem.
i've seen it all over the place here...My AtrixHD on T-Mobile no problems...how plx? and THANK YOU
You have a gsm or CDMA ahd?
Sent from my MB886 using xda premium
ai6908 said:
You have a gsm or CDMA ahd?
Sent from my MB886 using xda premium
Click to expand...
Click to collapse
"I called ATT..." GSM...
Have you checked the APN settings. Mine was unlocked when I got it and it just worked. When I downgraded though it wouldn't connect I went in and checked the APN settings and it had lost Tmobile's APN settings. I just re added them and reset and it worked. Hope this help
Sent from my MB886 using xda app-developers app
viera_ritz said:
Have you checked the APN settings. Mine was unlocked when I got it and it just worked. When I downgraded though it wouldn't connect I went in and checked the APN settings and it had lost Tmobile's APN settings. I just re added them and reset and it worked. Hope this help
Sent from my MB886 using xda app-developers app
Click to expand...
Click to collapse
T-Mobile APN updated automatically. i said that in my original post. i believe my AHD is on ICS 4.0.4 is there an update above this that may be causing the issue? like i said, it is unlocked with ATT Sim Lock code but will not receive service except for Emergency Calls only. when the T-Mobile sim is inserted the network bars disappear but the APN updates
It looks like the phone is successfully unlocked.
You can double check the APN settings against the ones recommended by T-Mobile or even create a custom APN with these settings.
Is the SIM card activated? Does it get signal on another phone? If you use the Phone Info app or any other app that lets you in the hidden testing menu, can you check if you get signal if you change the preferred network type to GSM only or to WCDMA only? WARNING: Do not change the radio band.
FYI I'm on T-Mobile with ICS 4.0.4 and I've got signal in multiple places in the US and roaming overseas.
diamond12 said:
It looks like the phone is successfully unlocked.
You can double check the APN settings against the ones recommended by T-Mobile or even create a custom APN with these settings.
Is the SIM card activated? Does it get signal on another phone? If you use the Phone Info app or any other app that lets you in the hidden testing menu, can you check if you get signal if you change the preferred network type to GSM only or to WCDMA only? WARNING: Do not change the radio band.
FYI I'm on T-Mobile with ICS 4.0.4 and I've got signal in multiple places in the US and roaming overseas.
Click to expand...
Click to collapse
well turns out the phone was reported stolen and had been deactivated. it was indeed successfully unlocked by the guy bought a stolen phone that he couldnt do anything with. thats what you get for trying to help others. thx guys
Anyone else on AT&T unable to get LTE? The APN settings that auto-downloaded are correct according to AT&T's documentation, but I'm only getting H+.
Your GPRS could be disconnected. I'd you use app advanced signal status you can look at settings Beyer to see if your set up correctly
MasterBrick SCH-I545 Galaxy S4, XdA mobile app...
I had to use my girlfriends IMEI for her Nexus 5 for it to pick up LTE. Before that, I was only getting H+. Try to get an IMEI of another ATT LTE Android phone and it should do the trick!
Can't get LTE to work
I need some help. I have the new, unlocked, Sony Xperia Z3 Compact and I can't get on the AT&T LTE network as well. Here are the steps I have taken:
The Setup
I have a Samsung Galaxy S4 that is on the LTE network with no problem
My AT&T account had a Lumia 820 device tied to my account (and old device of mine) and it worked fine for LTE on all of my future pones, including my S4
I purchased an unlocked D5803 Z3c from Handtec
My Activate Attempt
Went to the AT&T store to pick up a new nano sim card
I gave my new (Sony) IMEI number to the AT&T rep (stupid move, clearly) and they loaded it under my account
With the new sim, my Z3c could place calls and send/receive text messages
Data would not work
My Resolution Steps
I looked up APN settings online and tried several different variations
The HSPA+ Cingular APN settings worked, but left me without LTE service
I could not get the mobile.att.net APN and LTE settings to work
Reading Android Central and XDA, I discovered that others had this issue as well
Using forum advice, I called AT&T
The AT&T rep did confirm that my Sony IMEI number was registering as a "2G" phone, which is why I did not get LTE access
I put one of my extra LTE device IMEI numbers on my account
My phone still won't connect to the LTE network
I notice that even though they registered an LTE phone (and they confirmed it came up LTE), my AT&T account page shows an old flip phone silhouette
The rep noted that there was nothing else they can do...so I basically have to deal with it
I'm posting on XDA to leverage the wisdom of this crowd
I remain confident that this will get resolved, yet frustrated at the same time
I'm at a loss and wonder if I have to activate this nano sim in another supporting device or the like. Thoughts?
Thanks in advance for your help.
No clue, but AT&T tech support confirmed that my IMEI is registered and my previous two devices were all LTE devices. I have no idea what's going on either.
lolstebbo said:
No clue, but AT&T tech support confirmed that my IMEI is registered and my previous two devices were all LTE devices. I have no idea what's going on either.
Click to expand...
Click to collapse
Are you having the same issue? Do you see the cartoon sketch of a flip phone in your account as well?
What you have to do is give them the imei of an LTE capable phone. It absolutely does not matter that you will not actually be using that phone.
If you already have an LTE phone, just switch your SIM to your z3 when it arrives. It is absolutely unnecessary to call AT&T with your new IMEI. Anything AT&T tells you to the contrary is flat out wrong.
Issue resolved!
Bottom line...do not give these clowns your Xperia IMEI number.
When they entered the IMEI number it flipped my data plan from a grandfathered unlimited plan to a pay-per-use plan with no LTE (why they couldn't figures this out last night, it beats me). He was talking about my wife's plan and her unlimited data. I then noted "mine is unlimited too" and then said it wasn't. You can only imagine how things went from there.
The unrecognized IMEI number automatically switched me off of my plan.
They have me on a temporary 3GB plan, as the support rep couldn't get me back on the unlimited plan. They have to send the change to their back office team and it will take a week to get it back.
My phone now has the 4G icon versus H+.
Sent from my D5803 using XDA Free mobile app
ktcred said:
Are you having the same issue? Do you see the cartoon sketch of a flip phone in your account as well?
Click to expand...
Click to collapse
Nope, it actually still shows my previous LTE-capable phone.
I actually also initially had this issue ; I was sitting in the AT&T &T store on the phone with tech support until the sales rep realized my phone wasn't showing up in the system as an LTE device. He input a bogus LTE IMEI for me, after which I restarted my phone. It's been working for me since then
Whelp, I guess I'll go to the AT&T store again later, then.
So everything that is claiming to have LTE ----> Do you have a 4G icon on your phone or LTE? I am in US, went to ATT store ---they entered an imei of a Samsung Galaxy S5 and now it shows 4G. If you go into mobile networks preferred network mode it says 4G preferred/wcdma/gsm. I am assuming this is just due to the UK software version not being the same as US...
macklobell said:
So everything that is claiming to have LTE ----> Do you have a 4G icon on your phone or LTE? I am in US, went to ATT store ---they entered an imei of a Samsung Galaxy S5 and now it shows 4G. If you go into mobile networks preferred network mode it says 4G preferred/wcdma/gsm. I am assuming this is just due to the UK software version not being the same as US...
Click to expand...
Click to collapse
Says 4G. I think we are good
Sent from my D5803 using XDA Free mobile app
IMEI problem rectified, they reverted it to my previous phone's IMEI. Now displaying 4G. Sweeeeeetness.
It's just silly that AT&Ts LTE is tied to the IMEI in their system and not simply having an LTE capable phone.
I ported a line to use with my Z3c and gave them the IMEI of an AT&T HTC One so that LTE would work, but they would only send me a micro sim because according to the IMEI that's the sim I need. Tried to tell them I need a nano sim but the gal on the phone said she couldn't send one, I'd have to go to a store pick one up.
If you are going from an LTE phone that uses a nano SIM card to the Sony Xperia Z3 compact, it is not necessary to contact AT&T. You will need to manually add the APN settings on your Sony Xperia Z3 compact. Here is the path to get to the APN settings..
Settings > More > Mobile networks > Access Point Names > press + to add a new APN
Enter in the following settings listed below
Name ATT Phone
APN phone
Proxy Not set
Port Not set
Username Not set
Password Not set
Server Not set
MMSC http://mmsc.mobile.att.net
MMS proxy proxy.mobile.att.net
MMS port 80
MCC 310
MNC 410
Authentication Type None
APN type default,mms,supl,hipri
APN protocol IPv4
Bearer Unspecified
Save the changes you made, select the APN you just created and reboot the phone. Everything should be working from there.
Here is where I got the information from: http://www.att.com/esupport/article.jsp?sid=KB424489&cv=820&_requestid=838329#fbid=ecLfo9YLvXa
So I do have the 4g icon in my status bar. Does this mean that LTE is working fine?
The only reason I am asking is because on the MY ATT page I do only see the silhouette of a flip phone.
Edit: My phone automatically downloaded internet and MMS settings when I first booted it up. Is this what others are doing?
Alex2x3 said:
So I do have the 4g icon in my status bar. Does this mean that LTE is working fine?
The only reason I am asking is because on the MY ATT page I do only see the silhouette of a flip phone.
Edit: My phone automatically downloaded internet and MMS settings when I first booted it up. Is this what others are doing?
Click to expand...
Click to collapse
Yes, you are getting LTE on your phone
LTE = 4G in Europe
4G = H+ in Europe
3G
etc
If you do a speed test, you will see that you are getting LTE speeds on your phone
Problem here too. I just went in to get a nano sim. The guy hooked up my number from a note 2. Does not show data. He said I needed to put in my IMEI number from the box. I didn't from recommendations on here. The problem is that I didnt have a rebutle sp? Because I really don't know how it works. He said if my note 2 was lte, it should work. I don't know what the heck to do
Notchr302 said:
Problem here too. I just went in to get a nano sim. The guy hooked up my number from a note 2. Does not show data. He said I needed to put in my IMEI number from the box. I didn't from recommendations on here. The problem is that I didnt have a rebutle sp? Because I really don't know how it works. He said if my note 2 was lte, it should work. I don't know what the heck to do
Click to expand...
Click to collapse
I would try again, maybe try to get a different service rep. The IMEI from an AT&T Note 2 should work.
Hi guys,
I bought a SM920P Note 5 (Sprint) in , I could use 3G at VietNam without any problems but when I arrive at Japan, I can't use 3G anymore, only ordinary phone calls and SMS. The phone keeps alerting this error : lte:esm - 29 emm - x unable to stablish a wireless data connection.
I have entered the APN setting of the carrier. I tried to put the SIM into another phone and it works without problems.
In the settings>more>about device>status : the networks says HSPDA. So I changed the Bearer in the APN setting to HSPDA but still no luck !
My OS now is Nougat, and I don't think the phone is rooted because I'm receiving auto updates.
Does anyone know how to troubleshoot this problem?
Forgive me if there were missing information, just ask me and I will provide, sorry I'm not very "technical" !
hoangnnm said:
Hi guys,
I bought a SM920P Note 5 (Sprint) in , I could use 3G at VietNam without any problems but when I arrive at Japan, I can't use 3G anymore, only ordinary phone calls and SMS. "technical" !
Click to expand...
Click to collapse
Give this a try.
http://rental.cdjapan.co.jp/contents/en_JPY/SETUP
CodeNameRedNeck said:
Give this a try.]
Click to expand...
Click to collapse
Thanks for the reply.
I only have 4 mode in my network mode :
- CDMA
- LTE/CDMA
- GSM/UTMS
- Automatic
If I chose CDMA or LTE/CDMA there won't be any signal at all, the working options are GSM/UTMS and Automatic which I assume is the GSM/UTMS itselft.
Any ideas ??
hoangnnm said:
Thanks for the reply.
I only have 4 mode in my network mode :
- CDMA
- LTE/CDMA
- GSM/UTMS
- Automatic
Any ideas ??
Click to expand...
Click to collapse
Did you get Sprint to unlock your phone for a different carrier before you left? Those APN settings have to be set exactly right and you must save it. Once you change your network mode it may take a bit to get signal.
CodeNameRedNeck said:
Did you get Sprint to unlock your phone for a different carrier before you left? Those APN settings have to be set exactly right and you must save it. Once you change your network mode it may take a bit to get signal.
Click to expand...
Click to collapse
No, unfortunately I bought the phone in Vietnam, are there other ways to solve this? Like rooting the device and make some system changes?
hoangnnm said:
No, unfortunately I bought the phone in Vietnam, are there other ways to solve this? Like rooting the device and make some system changes?
Click to expand...
Click to collapse
I do not know if rooting it would do you any good. I am not sure if changing the firmware would allow you to change carriers. I am not even positive that's the problem. Did it ask for some kind of code after you inserted the new SIM?
Is it a data only SIM? I think it needs to be a data only SIM being a CDMA phone.
CodeNameRedNeck said:
I do not know if rooting it would do you any good. I am not sure if changing the firmware would allow you to change carriers. I am not even positive that's the problem. Did it ask for some kind of code after you inserted the new SIM?
Is it a data only SIM? I think it needs to be a data only SIM being a CDMA phone.
Click to expand...
Click to collapse
Hi RedNeck, sorry for the late reply.
No it did not ask for any code when I inserting the SIM, the SIM is capable of Call and SMS.
hoangnnm said:
Hi RedNeck, sorry for the late reply.
No it did not ask for any code when I inserting the SIM, the SIM is capable of Call and SMS.
Click to expand...
Click to collapse
No problem. I could be wrong but I am pretty sure your Sprint phone is CDMA and I am pretty sure that the only thing your phone uses your SIM card for is LTE data. So if I am correct you need a SIM that is data only. The other phone it works in, is it CDMA or GSM?
CodeNameRedNeck said:
No problem. I could be wrong but I am pretty sure your Sprint phone is CDMA and I am pretty sure that the only thing your phone uses your SIM card for is LTE data. So if I am correct you need a SIM that is data only. The other phone it works in, is it CDMA or GSM?
Click to expand...
Click to collapse
Thanks for the quick reply.
Actually I don't know anything about the CDMA or GSM things. Here is the result I got from googling the spec of the other phone :
Technology
GSM / HSPA / LTE
So, assuming you're right, can I just "disable" the calling and SMS function of the SIM, make it to become a data only SIM? I already got into a 6 month contract here, so I can't change the contract type in about 5 months !!!
hoangnnm said:
Thanks for the quick reply.
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You are welcome. I do not think you can do that to a SIM. The other phone sounds like a GSM phone and if the SIM works in that phone it will not work in a CDMA phone. I would go to your new carrier and ask if there is anything they can help you with. That's assuming that you are not carrier locked to Sprint. Then you have the fact that the CDMA SIM will not work in your other phone.
CodeNameRedNeck said:
You are welcome. I do not think you can do that to a SIM. The other phone sounds like a GSM phone and if the SIM works in that phone it will not work in a CDMA phone. I would go to your new carrier and ask if there is anything they can help you with. That's assuming that you are not carrier locked to Sprint. Then you have the fact that the CDMA SIM will not work in your other phone.
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Thanks, but are you sure this is a CDMA Phone? Because when I change the Network Mode to CDMA or LTE/CDMA, the phone will lose all the signal?
hoangnnm said:
Thanks, but are you sure this is a CDMA Phone? Because when I change the Network Mode to CDMA or LTE/CDMA, the phone will lose all the signal?
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http://www.pcmag.com/article2/0,2817,2407896,00.asp
Yes I am sure. I have seen CDMA carrier phones that were refurbished by third parties that "claim" they are unlocked for GSM carriers. I am not sure how much I trust that. You may hit up Sprint support and see if there is something they can do for you. If you bought it on contract from them they may not do anything for you.
Good luck.
So sorry if this was common knowledge but I haven't seen anything on this yet so I thought I'd share. I decided to try setting up AT&T's number sync between my new mate 10 pro and my LG Sport and it worked. What makes that amazing is this is the first non att branded phone I have ever been able to set up directly between the phone and a att smartwatch that didn't require me using a att branded smartphone in the middle. You can't find the ability to do it through the my att app or website but if you initiate through the watch, it will open the browser on your phone and then give you a number sync code, once you log in through the browser, you put in the code and then accept terms and it will successfully link. This phone also seems to work well with the LG Sport. Battery life is waaay better then when it's paired to my Att Note 8.
FYI, Att number sync allows multiple devices to receive a phone call or text message from the main line they are tied to. That way every thing is seen from one number. One of the requirements is that the phone must be Att branded.
So that tells me between this and VoLTE working on att with this phone, this phone was all but ready for att network and only thing missing was the att branding on the phone before att backed out.
Sorry if long l, just wanted to share to maybe help other att users.
Have you been able to get/verify that VoLTE is working on your mate 10 Pro? If yes, how did you verify it works? I have a Dual Sim 10 Pro rebranded to the US 10 Pro (did at Best Buy) with the Enhanced Voice and VoLTE options enabled. Thanks.
Sent from my SM-N950F using Tapatalk
I didn't use the default apn that sets up when I had my att sim inserted. I used the settings from att's support page: https://www.att.com/esupport/article.html#!/wireless/KM1218306
If I remember, there were a few subtle differences. Honestly, I didn't notice if VoLTE was working before the new apn settings but I see that it works for sure with the new apn settings. My status doesn't change from LTE whether on call and/or browsing.
ILuvRice said:
I didn't use the default apn that sets up when I had my att sim inserted. I used the settings from att's support page: https://www.att.com/esupport/article.html#!/wireless/KM1218306
If I remember, there were a few subtle differences. Honestly, I didn't notice if VoLTE was working before the new apn settings but I see that it works for sure with the new apn settings. My status doesn't change from LTE whether on call and/or browsing.
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well, not working for me... i used an app to validate data connection during phone call and when connected to a call, data drops to HSPA+.
d.cortez said:
well, not working for me... i used an app to validate data connection during phone call and when connected to a call, data drops to HSPA+.
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Hmmm...visually the LTE symbol dosesnt change and I think it sounds like it should. What's the app you used? I'll check and see if I get the same thing.
ILuvRice said:
Hmmm...visually the LTE symbol dosesnt change and I think it sounds like it should. What's the app you used? I'll check and see if I get the same thing.
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I use Network Cell Lite to check connectivity when on a phone call.
d.cortez said:
I use Network Cell Lite to check connectivity when on a phone call.
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So I made a phone call with the app running and it showed under the raw tab:
Voice NW: LTE
Data NW: LTE+
So I'm guessing its working.
ILuvRice said:
So I made a phone call with the app running and it showed under the raw tab:
Voice NW: LTE
Data NW: LTE+
So I'm guessing its working.
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yep, that's an indication it's working; time to call ATT. Thanks for checking.
d.cortez said:
yep, that's an indication it's working; time to call ATT. Thanks for checking.
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No problem. I was thinking, you said you rebranded to us but I wonder if by a slim chance there is some hardware difference that is dectected? Like maybe a certain band att uses. I haven't looked at the differenceces in bands between models.
ILuvRice said:
No problem. I was thinking, you said you rebranded to us but I wonder if by a slim chance there is some hardware difference that is dectected? Like maybe a certain band att uses. I haven't looked at the differenceces in bands between models.
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Cellular bands are the same as US version; when not in a call I connect to LTE+. I can achieve cellular download speeds of 98 Mbps. Main difference between US version and mine is my phone is dual SIM Mate 10 Pro. The second SIM connects to 4G when I make a call. If I use only 1 SIM, connection drops to HSPA+. I see an option to enable VoLTE on the second SIM, but it's disabled. Have you to find a way to enable it. I appreciate your feedback, thanks again.
d.cortez said:
Cellular bands are the same as US version; when not in a call I connect to LTE+. I can achieve cellular download speeds of 98 Mbps. Main difference between US version and mine is my phone is dual SIM Mate 10 Pro. The second SIM connects to 4G when I make a call. If I use only 1 SIM, connection drops to HSPA+. I see an option to enable VoLTE on the second SIM, but it's disabled. Have you to find a way to enable it. I appreciate your feedback, thanks again.
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As you probably know, mine only has one Sim slot and when I go to settings and drill down into the mobile network options, under 'Advanced' Enhanced LTE Services is already enabled.
ILuvRice said:
As you probably know, mine only has one Sim slot and when I go to settings and drill down into the mobile network options, under 'Advanced' Enhanced LTE Services is already enabled.
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i have the same setting/option and it's also enabled; see below. will contact at&t again tomorrow.