Pair 10 pro with AT&T Number Sync successful - Huawei Mate 10 Guides, News, & Discussion

So sorry if this was common knowledge but I haven't seen anything on this yet so I thought I'd share. I decided to try setting up AT&T's number sync between my new mate 10 pro and my LG Sport and it worked. What makes that amazing is this is the first non att branded phone I have ever been able to set up directly between the phone and a att smartwatch that didn't require me using a att branded smartphone in the middle. You can't find the ability to do it through the my att app or website but if you initiate through the watch, it will open the browser on your phone and then give you a number sync code, once you log in through the browser, you put in the code and then accept terms and it will successfully link. This phone also seems to work well with the LG Sport. Battery life is waaay better then when it's paired to my Att Note 8.
FYI, Att number sync allows multiple devices to receive a phone call or text message from the main line they are tied to. That way every thing is seen from one number. One of the requirements is that the phone must be Att branded.
So that tells me between this and VoLTE working on att with this phone, this phone was all but ready for att network and only thing missing was the att branding on the phone before att backed out.
Sorry if long l, just wanted to share to maybe help other att users.

Have you been able to get/verify that VoLTE is working on your mate 10 Pro? If yes, how did you verify it works? I have a Dual Sim 10 Pro rebranded to the US 10 Pro (did at Best Buy) with the Enhanced Voice and VoLTE options enabled. Thanks.
Sent from my SM-N950F using Tapatalk

I didn't use the default apn that sets up when I had my att sim inserted. I used the settings from att's support page: https://www.att.com/esupport/article.html#!/wireless/KM1218306
If I remember, there were a few subtle differences. Honestly, I didn't notice if VoLTE was working before the new apn settings but I see that it works for sure with the new apn settings. My status doesn't change from LTE whether on call and/or browsing.

ILuvRice said:
I didn't use the default apn that sets up when I had my att sim inserted. I used the settings from att's support page: https://www.att.com/esupport/article.html#!/wireless/KM1218306
If I remember, there were a few subtle differences. Honestly, I didn't notice if VoLTE was working before the new apn settings but I see that it works for sure with the new apn settings. My status doesn't change from LTE whether on call and/or browsing.
Click to expand...
Click to collapse
well, not working for me... i used an app to validate data connection during phone call and when connected to a call, data drops to HSPA+.

d.cortez said:
well, not working for me... i used an app to validate data connection during phone call and when connected to a call, data drops to HSPA+.
Click to expand...
Click to collapse
Hmmm...visually the LTE symbol dosesnt change and I think it sounds like it should. What's the app you used? I'll check and see if I get the same thing.

ILuvRice said:
Hmmm...visually the LTE symbol dosesnt change and I think it sounds like it should. What's the app you used? I'll check and see if I get the same thing.
Click to expand...
Click to collapse
I use Network Cell Lite to check connectivity when on a phone call.

d.cortez said:
I use Network Cell Lite to check connectivity when on a phone call.
Click to expand...
Click to collapse
So I made a phone call with the app running and it showed under the raw tab:
Voice NW: LTE
Data NW: LTE+
So I'm guessing its working.

ILuvRice said:
So I made a phone call with the app running and it showed under the raw tab:
Voice NW: LTE
Data NW: LTE+
So I'm guessing its working.
Click to expand...
Click to collapse
yep, that's an indication it's working; time to call ATT. Thanks for checking.

d.cortez said:
yep, that's an indication it's working; time to call ATT. Thanks for checking.
Click to expand...
Click to collapse
No problem. I was thinking, you said you rebranded to us but I wonder if by a slim chance there is some hardware difference that is dectected? Like maybe a certain band att uses. I haven't looked at the differenceces in bands between models.

ILuvRice said:
No problem. I was thinking, you said you rebranded to us but I wonder if by a slim chance there is some hardware difference that is dectected? Like maybe a certain band att uses. I haven't looked at the differenceces in bands between models.
Click to expand...
Click to collapse
Cellular bands are the same as US version; when not in a call I connect to LTE+. I can achieve cellular download speeds of 98 Mbps. Main difference between US version and mine is my phone is dual SIM Mate 10 Pro. The second SIM connects to 4G when I make a call. If I use only 1 SIM, connection drops to HSPA+. I see an option to enable VoLTE on the second SIM, but it's disabled. Have you to find a way to enable it. I appreciate your feedback, thanks again.

d.cortez said:
Cellular bands are the same as US version; when not in a call I connect to LTE+. I can achieve cellular download speeds of 98 Mbps. Main difference between US version and mine is my phone is dual SIM Mate 10 Pro. The second SIM connects to 4G when I make a call. If I use only 1 SIM, connection drops to HSPA+. I see an option to enable VoLTE on the second SIM, but it's disabled. Have you to find a way to enable it. I appreciate your feedback, thanks again.
Click to expand...
Click to collapse
As you probably know, mine only has one Sim slot and when I go to settings and drill down into the mobile network options, under 'Advanced' Enhanced LTE Services is already enabled.

ILuvRice said:
As you probably know, mine only has one Sim slot and when I go to settings and drill down into the mobile network options, under 'Advanced' Enhanced LTE Services is already enabled.
Click to expand...
Click to collapse
i have the same setting/option and it's also enabled; see below. will contact at&t again tomorrow.

Related

AT&T and LTE?

Anyone using LTE on the Nexus 6 with AT&T? Mine from Motorola came today. I'm just getting HSPA though. When I try to select preferred network LTE, the button is filled but the text doesn't say lte. Previous phone was the 6 Plus. Any help? Talked to AT&T and they added the phone but no worky!
breezing on the LTE here
dwd3885 said:
Anyone using LTE on the Nexus 6 with AT&T? Mine from Motorola came today. I'm just getting HSPA though. When I try to select preferred network LTE, the button is filled but the text doesn't say lte. Previous phone was the 6 Plus. Any help? Talked to AT&T and they added the phone but no worky!
Click to expand...
Click to collapse
make sure you have the correct APN settings,
I had issues at first but turned on airplane mode for 5 minutes then after I turned it off I had LTE
dwd3885 said:
Anyone using LTE on the Nexus 6 with AT&T? Mine from Motorola came today. I'm just getting HSPA though. When I try to select preferred network LTE, the button is filled but the text doesn't say lte. Previous phone was the 6 Plus. Any help? Talked to AT&T and they added the phone but no worky!
Click to expand...
Click to collapse
Lte works fine and Att is bad where I live.
dwd3885 said:
Anyone using LTE on the Nexus 6 with AT&T? Mine from Motorola came today. I'm just getting HSPA though. When I try to select preferred network LTE, the button is filled but the text doesn't say lte. Previous phone was the 6 Plus. Any help? Talked to AT&T and they added the phone but no worky!
Click to expand...
Click to collapse
I have the same issue, except I was not able to even select LTE before calling the tech support.
The tech support has confirmed my data plan and APN setting are correct.
Can it be like the tech support said it might be the sim card? Or my APN setting is actually incorrect?
Anyone has solution for this issue?
If someone with LTE can post his/her APN setting, I'd be really thankful.
bigwhiteegg said:
I have the same issue, except I was not able to even select LTE before calling the tech support.
The tech support has confirmed my data plan and APN setting are correct.
Can it be like the tech support said it might be the sim card? Or my APN setting is actually incorrect?
Anyone has solution for this issue?
If someone with LTE can post his/her APN setting, I'd be really thankful.
Click to expand...
Click to collapse
Here ya go
Sent from my Nexus 6
Thanks a lot! It does allow me to use LTE.
I found out my phone switched to LTE couple minutes after I post the reply.
I had another APN setting, and it also works with the setting you provided.
So the key here is to talk to a knowledgeable tech support, and confirm your plan, IMEI, and APN setting is correct on his/her end.
The tech support mentioned my device displayed on his end was not Nexus 6, so I provided him with my IMEI, and that is probably why I was able to select LTE for my prefer network.
I'm on AT&T with an AT&T preordered 32GB. I've got my grandfathered unlimited LTE (according to the tech support chat dude) and the IMEI matches his database. I'm still only getting on average 1-3Mbps down and .02-1Mbps up.
I've double checked APN settings, tried the old "phone" APN settings, spoke with chat who advised me to try a new SIM or exchange the phone, reboots and all. I'm pretty much in DC, so coverage should be a non-issue. I've got full bars and the indicator shows "LTE". I'm at a loss and was wondering if anyone on here had any bright ideas?
I have AT&T, but purchased my unit at T-Mobile. I switched sim cards out the box, and had LTE with no issues.
Have no problems with mine (and yes, mine is a freshly rooted AT&T model Nex6--yes, you can oem unlock and root it just fine).
Of course, I also live in one of those parts of the country where the Deathstar Telco tends to have the best coverage so there's that; I'd be shocked if I DIDN'T get LTE around here
(Which is rather more than I can say for Sprint around here, but that's neither here nor there)

[UNLOCKED - AT&T] Enable VoLTE, Video Calling, WiFi Calling and more?

My phone: Samsung Unlocked variant running on AT&T
Using a dialer code I've found an app "Testing" that shows options to enable the VoLTE, Video Calling, WiFi Calling & I'm able to pick network type (GSM, UTMS, LTE, ect.) Some options work and some don't. Maybe somebody smarter than me can look into this and possibly enable 4G LTE on AT&T, as well as the other features?
Code: *#*#4636#*#*
Awesome..thanks
have you tried calling at&t and asked about adding your imei for them to enable those on your device.
Thats what i have read online that tech support from at&t can make this service works with unlocked note 8.
Im still waiting for my Unlocked Note 8 and wondering how to enable Volte (HD voice). i dont use wifi calling that much though.
Genesis730 said:
My phone: Samsung Unlocked variant running on AT&T
Using a dialer code I've found an app "Testing" that shows options to enable the VoLTE, Video Calling, WiFi Calling & I'm able to pick network type (GSM, UTMS, LTE, ect.) Some options work and some don't. Maybe somebody smarter than me can look into this and possibly enable 4G LTE on AT&T, as well as the other features?
Code: *#*#4636#*#*
Click to expand...
Click to collapse
Do any of those options actually work for you?
apascual89 said:
Do any of those options actually work for you?
Click to expand...
Click to collapse
Changing networks does change my connection from 3G to HSPAP to no connection, depending on the option. The VoLTE, Video Calling & WiFi calling are temporarily enabled but then turn back off. Likely provisioning issue but that's all i can tell.
raffstyle said:
have you tried calling at&t and asked about adding your imei for them to enable those on your device.
Thats what i have read online that tech support from at&t can make this service works with unlocked note 8.
Im still waiting for my Unlocked Note 8 and wondering how to enable Volte (HD voice). i dont use wifi calling that much though.
Click to expand...
Click to collapse
I have and they advised there's no issue. They can't seem to figure it out but I've spent several hours and multiple calls trying to determine if it's an issue or the way things will be.
The only interesting thing they advised of that there's no device description on my account. (Typically it'll at least say Samsung Note8 got example but they see nothing) IMEI and SIM were updated upon activation.
unless something has changed recently, you have to have an ATT phone for all of these features to work. i can only get HDVoice (VoLTE) working on my Note Fan Edition and my wife's S8+, both of which are Exynos devices. I had to call ATT and (a) have them assign the IMEI of an ATT phone (S7 Edge and S7 Edge +) to each account and (b) by flashing an ATT CSC (from a Snapdragon ATT S8+) to the Note Fan Edition and the S8+. The ATT CSC's enable options for Wifi calling and video calling, but these features aren't working on either phone.
Hows your data speed? Do you get 4G LTE speed data?
coz you said your connection is going from 3G to HSPA+
raffstyle said:
Hows your data speed? Do you get 4G LTE speed data?
coz you said your connection is going from 3G to HSPA+
Click to expand...
Click to collapse
I average just under 5 Mb/s (Megabits, not megabytes which is about .5 MB/s) on H+ Latest test was 4.6 Mb/s
I do not get LTE, but am in a heavy LTE area (Phoenix, AZ) and get solid consistent LTE on my Note 5
Genesis730 said:
I average just under 5 Mb/s (Megabits, not megabytes which is about .5 MB/s) on H+ Latest test was 4.6 Mb/s
I do not get LTE, but am in a heavy LTE area (Phoenix, AZ) and get solid consistent LTE on my Note 5
Click to expand...
Click to collapse
WOW thats totally sucks! Im now worried about my preorder.
I might have to cancel my order from samsung and get an At&t brand note 8. I hope this is only a temporary problem with unlocked note users.
Thanks for all the info! good luck on getting all those at&t services.
raffstyle said:
WOW thats totally sucks! Im now worried about my preorder.
I might have to cancel my order from samsung and get an At&t brand note 8. I hope this is only a temporary problem with unlocked note users.
Thanks for all the info! good luck on getting all those at&t services.
Click to expand...
Click to collapse
I have an unlocked note 8 with an AT&T sim. I get great LTE speeds. In the city I get 100 plus Mbs at home or in the country I still get about 20 with only 2 bars of LTE i am only missing VoLTE and wifi calling
I'm hoping it's a setting issue on their end or something. I'm continuing to find a knowledgeable AT&T rep with some info. Good to know the unlocked version gets good LTE speeds. I'll get a new SIM and continue to look for a resolution. Worst case I'll flash radios as that looks like it's a developing option.
I gave up trying to jump through hoops to get WiFi calling and VoLTE and just bought the dang AT&T version when I preordered... If someone could come up with an easy way to get it all with an unlocked version...I'd be tempted to jump on it but until then, I'm stuck with the AT&T load.
chrisusa96 said:
I have an unlocked note 8 with an AT&T sim. I get great LTE speeds. In the city I get 100 plus Mbs at home or in the country I still get about 20 with only 2 bars of LTE i am only missing VoLTE and wifi calling
Click to expand...
Click to collapse
Did you just put your old sim to your phone or did you call/went to at&t to get a new sim and add your imei to at&t system ??
raffstyle said:
Did you just put your old sim to your phone or did you call/went to at&t to get a new sim and add your imei to at&t system ??
Click to expand...
Click to collapse
Added old sim I did call them to add features but was trying to get wifi calling
chrisusa96 said:
Added old sim I did call them to add features but was trying to get wifi calling
Click to expand...
Click to collapse
What did you say when you called them?
borijess said:
What did you say when you called them?
Click to expand...
Click to collapse
That I wanted to be able to use wifi calling and it doesn't work. The went through and made sure all features were enabled.
I have spoken with multiple AT&T reps and after speaking with someone ('ha-seen' is how it sounded) who said that they were with the Level 3 team I was told that video and wifi calling are all proprietary to AT&T and that you have to have a branded phone with their build and that the unlocked version would not have access to this.
Beianrui said:
I have spoken with multiple AT&T reps and after speaking with someone ('ha-seen' is how it sounded) who said that they were with the Level 3 team I was told that video and wifi calling are all proprietary to AT&T and that you have to have a branded phone with their build and that the unlocked version would not have access to this.
Click to expand...
Click to collapse
I got the same answer. I am calling and complaining to Samsung, I mean I pay to use the AT&T network and the features and the phone is capable of both volte and wifi calling there should be an easy way to fix this.
Just picked up the Note 8 U1 for use on AT&T, switching from a S8+ that was AT&T unlocked. I don't use WiFi calling, advanced messaging was cool but not having it won't hurt, I think. VOLTE is the big question, I know it's voice over LTE but how will that effect me talking and surfing the web at the same time?
JGuinan007 said:
I got the same answer. I am calling and complaining to Samsung, I mean I pay to use the AT&T network and the features and the phone is capable of both volte and wifi calling there should be an easy way to fix this.
Click to expand...
Click to collapse
I just use alternative app like Duo from Google Play Store. It works with or without WiFi and the app is make by Google

SM-N950W : Mobile Data not working.

Hello,
My note 8 cannot connect to mobile data. Whenever I activate it, nothing happens I don't get any mobile data signal what so ever. I also checked the APN's configuration with my Mobile carrier and they were unable to solve it.
It should be noted that my note 8 has a stock Canadian firmware and I am using in Morocco with a Moroccan sim card
Khalidbenraiss said:
Hello,
My note 8 cannot connect to mobile data. Whenever I activate it, nothing happens I don't get any mobile data signal what so ever. I also checked the APN's configuration with my Mobile carrier and they were unable to solve it.
It should be noted that my note 8 has a stock Canadian firmware and I am using in Morocco with a Moroccan sim card
Click to expand...
Click to collapse
did you check with your morocco sim does include data from your plan? Also which carrier are you using in Moroccan? it could be either your plan doesn't include data plan or the carrier doesn't have the UMT/LTE band for your note 8
athris said:
did you check with your morocco sim does include data from your plan? Also which carrier are you using in Moroccan? it could be either your plan doesn't include data plan or the carrier doesn't have the UMT/LTE band for your note 8
Click to expand...
Click to collapse
Yes, I still have around 1gig of data available and My plan includes data.
My service provider is INWI and they do have LTE band since The same sim card worked on my previous J5 2016 normally.
I forgot to mention that, After activating mobile data and roaming, I checked the sim status in the setting where I found that Mobile network state is DISCONNECTED and Roaming is not running.
Khalidbenraiss said:
Yes, I still have around 1gig of data available and My plan includes data.
My service provider is INWI and they do have LTE band since The same sim card worked on my previous J5 2016 normally.
I forgot to mention that, After activating mobile data and roaming, I checked the sim status in the setting where I found that Mobile network state is DISCONNECTED and Roaming is not running.
Click to expand...
Click to collapse
Can you test if you can make call or text? if so, i will suggest double check the apn. I checked your carrier in Morocco , you should be able to get HSPA data connection in Canadian Version Note 8(N950W) unless you select (LTE ONLY).
athris said:
Can you test if you can make call or text? if so, i will suggest double check the apn. I checked your carrier in Morocco , you should be able to get HSPA data connection in Canadian Version Note 8(N950W) unless you select (LTE ONLY).
Click to expand...
Click to collapse
I can confirm that I can make phone calls and send texts without a problem.
I checked all options and none worked .
As for the apn, the configuration message was sent to me by my service provider itself.
I performed a factory reset that didn't help too.
Since you can make the call, I don't think it is something wrong with the phone. I checked there's only 1 hspa band and none for lte available for note 8 from your carrier. I guess either double check with the carrier for the apn or maybe the phone just can't pick the b1 hspa signal from your location.
athris said:
Since you can make the call, I don't think it is something wrong with the phone. I checked there's only 1 hspa band and none for lte available for note 8 from your carrier. I guess either double check with the carrier for the apn or maybe the phone just can't pick the b1 hspa signal from your location.
Click to expand...
Click to collapse
I won't mind HSPA since there's not much difference between LTE and HSPA in Morocco. I doubled checked with my carrier today and they told me that I have to wait for 48H for them to look into the issue.
The weird thing is when I used an app called LTE Discovery I found that I do have a signal for LTE band 3 yet I have no internet.
It is mostly the service provider's fault, I think.
Khalidbenraiss said:
I won't mind HSPA since there's not much difference between LTE and HSPA in Morocco. I doubled checked with my carrier today and they told me that I have to wait for 48H for them to look into the issue.
The weird thing is when I used an app called LTE Discovery I found that I do have a signal for LTE band 3 yet I have no internet.
It is mostly the service provider's fault, I think.
Click to expand...
Click to collapse
They might be similar to AT &T where they need to recognize the device IMEI number before allowing full data access onto their Network.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
They might be similar to AT &T where they need to recognize the device IMEI number before allowing full data access onto their Network.
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
I have never thought of it till now. I'll definitely mention this to my carrier ASAP.
Limeybastard said:
They might be similar to AT &T where they need to recognize the device IMEI number before allowing full data access onto their Network.
Click to expand...
Click to collapse
I checked with my service provider. Unfortunately, they don't need to recognize the IMEI number.
They tried to shift the blame to my phone saying that I might have a faulty device. It doesn't make any sense.
Khalidbenraiss said:
I checked with my service provider. Unfortunately, they don't need to recognize the IMEI number.
They tried to shift the blame to my phone saying that I might have a faulty device. It doesn't make any sense.
Click to expand...
Click to collapse
First thing I'd do is research and see if it's true what your service provider told you. It might not be. Second use another sim from another network in your device. Third borrow someone else's IMWI sim and use it in the note 8. Also check APN again.
Did the phone receive 4G or LTE prior to coming to Morocco with the same device?
I also don't fully understand on your earlier post about the phone status not being roaming. It shouldn't be roaming status if using a local sim card.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
First thing I'd do is research and see if it's true what your service provider told you. It might not be. Second use another sim from another network in your device. Third borrow someone else's IMWI sim and use it in the note 8. Also check APN again.
Did the phone receive 4G or LTE prior to coming to Morocco with the same device?
I also don't fully understand on your earlier post about the phone status not being roaming. It shouldn't be roaming status if using a local sim card.
Click to expand...
Click to collapse
I still haven't tried another INWI nor another Moroccan sim card.
I have no idea whether or not it received 4G Before coming to Morocco since I won the phone from a Dbrand's giveaway. I think it's brand new.
Shouldn't roaming be active when you activate it in menu ?
I turned on mobile data roaming and nothing happens. Check the picture for details.
I turned off my Data Roaming and the Mobile network state remained the same - connected. I'd think " Mobile network state " has anything to do with roaming being on or off unless one is roaming out of their Network onto another network.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
I turned off my Data Roaming and the Mobile network state remained the same - connected. I'd think " Mobile network state " has anything to do with roaming being on or off unless one is roaming out of their Network onto another network.
Click to expand...
Click to collapse
I turn them on and off yet their status remain disconnected. I understand why.
I really don't understand how to get mobile data working on my phone.
Hopefully someone else will try and assist.
In the meantime
On the phone dialer enter *#0011# and *#2263#
Also, the mobile network state will be disconnected if you are connected to WiFi.
Should get the following screen.
Also make sure that the correct APN is entered and active / selected.
Then try and go to the connections menu and toggle lte/3g/2g... to 2 or 3 g and back to to 4g to see what happens.
Also make sure Mobile Data is turned ON.
Go-to settings then search for Mobile Data.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
Hopefully someone else will try and assist.
In the meantime
On the phone dialer enter *#0011# and *#2263#
Also, the mobile network state will be disconnected if you are connected to WiFi.
Should get the following screen.View attachment 4398676View attachment 4398677
Also make sure that the correct APN is entered and active / selected.
Then try and go to the connections menu and toggle lte/3g/2g... to 2 or 3 g and back to to 4g to see what happens.
Also make sure Mobile Data is turned ON.
Go-to settings then search for Mobile Data.
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
Thanks a lot for your efforts.
It turned out that my service provider does not support the bands on my note or something.
I tried an other provider's sim and that worked like charm.
Again thanks alooot for your efforts.
Khalidbenraiss said:
Thanks a lot for your efforts.
It turned out that my service provider does not support the bands on my note or something.
I tried an other provider's sim and that worked like charm.
Again thanks alooot for your efforts.
Click to expand...
Click to collapse
That's weird as when I checked Frequency check website with device sm-n950W and your service provider INWI , it lists it as fully compatible. The other Moroccan networks were not though.
This would be the second instant whereby Frequency check has got it wrong. First being Samsung device I used to own.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
That's weird as when I checked Frequency check website with device sm-n950W and your service provider INWI , it lists it as fully compatible. The other Moroccan networks were not though.
This would be the second instant whereby Frequency check has got it wrong. First being Samsung device I used to own.
Click to expand...
Click to collapse
I checked the frequency myself and I came to the same conclusion.
I was only told today by an INWI agent that devices from Canada and USA always face the same issue.
I triend orange which didn't work too. Gladly, IAM worked as it is the largest and oldest network in Morocco.
From now on, I won't believe what websites say till I see for myself.
Khalidbenraiss said:
I checked the frequency myself and I came to the same conclusion.
I was only told today by an INWI agent that devices from Canada and USA always face the same issue.
I triend orange which didn't work too. Gladly, IAM worked as it is the largest and oldest network in Morocco.
From now on, I won't believe what websites say till I see for myself.
Click to expand...
Click to collapse
Glad it's all sorted.
Sent from my SM-N950U using Tapatalk

Does the P20 Pro work in the US on T-Mobile with VoLTE?

Does VoLTE work on T-MOBILE in the USA on P20 Pro out of the box?
KevinAce said:
Does VoLTE work on T-MOBILE in the USA on P20 Pro out of the box?
Click to expand...
Click to collapse
Yes it does.
gadget8888 said:
Yes it does.
Click to expand...
Click to collapse
Where has this been confirmed?
Screenshot or it didn't happen ?
https://photos.app.goo.gl/cyBqpxXvuIhNUPwn1
gadget8888 said:
https://photos.app.goo.gl/cyBqpxXvuIhNUPwn1
Click to expand...
Click to collapse
This doesn't mean anything.
Can you post screenshot while making a phone call if it shows LTE or drops to H+??
Does wifi calling work?
An update on this matter...
As far as I can tell Huawei has been fixing one of their shortcomings and allowing VoLTE support on many more carriers despite the phone being the wrong reason.
I've heard from a reliable source that, although I didn't think it was true, indeed VoLTE works on T-Mobile US.
Note that this may or may not depend on the version/branding of the P20 Pro.
Wifi calling does not and has never worked on T-Mobile US with Huawei phones unfortunately.
This guy gets VOLTE on tmobile:
https://www.youtube.com/watch?v=pIqKuE1Dx40
as best I can tell it works.. I make a call and band 12 stays connected throughout the call when VOLTE is enabled in settings.
Does 4G symbol remain while on call
deejaylewlew said:
as best I can tell it works.. I make a call and band 12 stays connected throughout the call when VOLTE is enabled in settings.
Click to expand...
Click to collapse
Can you try this please?
1. Turn WiFi off.
2. Make sure 4G symbol is showing on your cellular bars at the top of the screen.
3. Make a phone call. You can even call 611 for T-MO customer service, and make sure that 4G symbol still remains while on the call and that it does not change to 3G or anything else? And if you can post a screenshot, it would be much appreciated.
Are you using the CLT-L29 and what region? European or Latin American version?
KevinAce said:
Can you try this please?
1. Turn WiFi off.
2. Make sure 4G symbol is showing on your cellular bars at the top of the screen.
3. Make a phone call. You can even call 611 for T-MO customer service, and make sure that 4G symbol still remains while on the call and that it does not change to 3G or anything else? And if you can post a screenshot, it would be much appreciated.
Are you using the CLT-L29 and what region? European or Latin American version?
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Correct it's the dual sim CLT-L29 Build Number is clt l29 8.1.0.106(c636)
That method of testing would be a step backward. I have already confirmed I am calling over Band 12. VOLTE is working, atleast for me on T-Mobile. I wasn't expecting it to from reviews but it was a nice surprise.
Thanks
deejaylewlew said:
Correct it's the dual sim CLT-L29 Build Number is clt l29 8.1.0.106(c636)
That method of testing would be a step backward. I have already confirmed I am calling over Band 12. VOLTE is working, atleast for me on T-Mobile. I wasn't expecting it to from reviews but it was a nice surprise.
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Click to collapse
I see your point and thank you so much for the info. Out of curiosity, are there WiFi calling settings showing up or no? That would be a double bonus.
KevinAce said:
I see your point and thank you so much for the info. Out of curiosity, are there WiFi calling settings showing up or no? That would be a double bonus.
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Click to collapse
No go on the WiFi calling, no settings for it.
WiFi calling
deejaylewlew said:
No go on the WiFi calling, no settings for it.
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Click to collapse
A workaround to get WiFi calling is to download T-Mobile Digits from play store and you can use the app to make wifi calls. You may need to sign up for T-MOBILE Digits. I'm not sure. I was a beta tester for Digits and they since let me keep the service for free on 3 devices.
KevinAce said:
A workaround to get WiFi calling is to download T-Mobile Digits from play store and you can use the app to make wifi calls. You may need to sign up for T-MOBILE Digits. I'm not sure. I was a beta tester for Digits and they since let me keep the service for free on 3 devices.
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Click to collapse
I've been using google voice / hangouts dialer (or whatever they want to call it this month) for a few years now. I hardly ever use T-mobile for calls, works out well when you want an international phone. Less reliance on the network features.
Out of curiosity do you remember if T-Mobile digits worked for incoming calls as well?
Digits
deejaylewlew said:
I've been using google voice / hangouts dialer (or whatever they want to call it this month) for a few years now. I hardly ever use T-mobile for calls, works out well when you want an international phone. Less reliance on the network features.
Out of curiosity do you remember if T-Mobile digits worked for incoming calls as well?
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Yes it does work. And the fact that you can mimic one number or multiple numbers as many times as you'd like on multiple devices is pretty cool.
brother phone NEO-L29 Mate RS dual sim with sim t-mobile.pl i have options to VoLTE and WIFI calling
VoLTE definitely works and Wificalling menu is hidden. Don't think it works, yet but that might change at some point. Use a program like quickshortcutmaker and search for calling. The last option seems to be for att and the second from bottom is TMobile.
Sent from my CLT-L09 using Tapatalk
International
apol said:
brother phone NEO-L29 Mate RS dual sim with sim t-mobile.pl i have options to VoLTE and WIFI calling
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I believe that's because you are using an international phone in an international country on an international version of T-MO.

VoLTE on At&t

So I spent an extensive amount of time about this whole VoLTE situation with this phone with both At&t and ASUS. My question is how do you know if you are actually utilizing the VoLTE connection?
I am able to make clear voice calls while browsing the internet or downloading an application. My speeds vary anywhere between 60 and 100 Mbps with no connectivity issues. The phone has no indicator of LTE connection but is constantly 4g++. Asus and at&t both stated that is the LTE connection. So I went into the phone settings via the image in this and it shows the VoLTE setting not toggled.
So the next question is, what indicator is there that this connection is NOT VoLTE other than this toggle? The speeds appear faster than Hspa+ but nobody I spoke to had the technological knowledge to be able to explain this. Also what speeds down and up is everyone else receiving?
From what I have read, this phone doesnt support VoLTE. And what worries me is that all the carriers are transitioning to VoLTE starting in 2020. Some are saying phone calls will no longer be possible on this phone. Which confuses me as it just released.
You can tell by making a voice call and seeing if the phone stays on 4G++ or drops to 2G/3G. I am 99% sure we will not get VoLTE on this phone. TMobile rep suggested tweeting TMobile on Twitter as the marketing team there might help, but I just don't care anymore. I'll stick with my pixel 2 xl for now.
Is ANOTHER thread on this necessary? Wtf? No volte. Not now, not ever. Get your money back. Asus are idiots for releasing this phone in us with no volte. 2020, no phone calls. Enjoy!
M1A1SteakSauce said:
From what I have read, this phone doesnt support VoLTE. And what worries me is that all the carriers are transitioning to VoLTE starting in 2020. Some are saying phone calls will no longer be possible on this phone. Which confuses me as it just released.
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Click to collapse
I know VoLTE is 100% possible on this phone, however not in the USA. It has something to do with the USA companies and At&t told me VoLTE is definitely a possibility as well as WiFi calling in the future but that has to be certified by the US companies. This phone supposedly works with WiFi calling as well as VoLTE in the European market as they don't have the same issues with the companies controlling the way it operates. I am moving to Norway on the 23rd but honestly the connection has been fantastic and I do like the phone quite a bit. During my phone calls I remained at 4g+ or ++ while surfing the web or watching Netflix with no issues during the call or the film itself.
I have messed around with it to see if there was anything that seemed off about it but so far it has worked just as well as My note 10+. Also the phone is operating on 4g so saying that it can't be used is silly. The 4g band will be around for quite some time while some companies like Verizon are removing 3g as it operates on the cdma versus gsm. At&t will continue 3g operations until 2022 and 4g will take years to completely phase out from 5g and by then another phone will replace the ROG 2.
I will however annotate how this phone operates on the European networks once I arrive. As per my previous post I can obtain 40mbps up to 100mbps which is definitely 4g speeds. 3g can not obtain those types of speeds. The bands available are key to the operating network for sure though. I think at&t seems to offer the best fit here in the USA.
Eebzter said:
I know VoLTE is 100% possible on this phone, however not in the USA. It has something to do with the USA companies and At&t told me VoLTE is definitely a possibility as well as WiFi calling in the future but that has to be certified by the US companies. This phone supposedly works with WiFi calling as well as VoLTE in the European market as they don't have the same issues with the companies controlling the way it operates. I am moving to Norway on the 23rd but honestly the connection has been fantastic and I do like the phone quite a bit. During my phone calls I remained at 4g+ or ++ while surfing the web or watching Netflix with no issues during the call or the film itself.
I have messed around with it to see if there was anything that seemed off about it but so far it has worked just as well as My note 10+. Also the phone is operating on 4g so saying that it can't be used is silly. The 4g band will be around for quite some time while some companies like Verizon are removing 3g as it operates on the cdma versus gsm. At&t will continue 3g operations until 2022 and 4g will take years to completely phase out from 5g and by then another phone will replace the ROG 2.
I will however annotate how this phone operates on the European networks once I arrive. As per my previous post I can obtain 40mbps up to 100mbps which is definitely 4g speeds. 3g can not obtain those types of speeds. The bands available are key to the operating network for sure though. I think at&t seems to offer the best fit here in the USA.
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Click to collapse
I am currently using this phone with AT&T. So should I be good for calls through 2020 and 2021? Reason I ask is because I literally just got it a week ago, and then read this news about the whole VoLTE thing and was just devastated thinking I have to now find a way to sell it and find a new phone.
Also, since I got the phone, I am only ever on H+ for the signal. I thought it was LTE capable? I came over from Verizon, so the H+ was something new to me. I know I am in a LTE area. Do I need to do something to activate it?
M1A1SteakSauce said:
I am currently using this phone with AT&T. So should I be good for calls through 2020 and 2021? Reason I ask is because I literally just got it a week ago, and then read this news about the whole VoLTE thing and was just devastated thinking I have to now find a way to sell it and find a new phone.
Also, since I got the phone, I am only ever on H+ for the signal. I thought it was LTE capable? I came over from Verizon, so the H+ was something new to me. I know I am in a LTE area. Do I need to do something to activate it?
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Was this a ported number? When I went from Verizon to at&t there was an issue when I ported the same number back to at&t. They were able to get it resolved by calling Verizon having them refresh the port and then re initiating the LTE from their end. And that was with my Samsung. I did speak to at&t again today about the LTE and they may have to make sure your Sim is "LTE" and also making sure they unlock it on their end. Supposedly the LTE and volte have to be activated from them. Also ensure you have the appropriate APN setting as sometimes with unlocked phones those setting do not carry over.
And the phone should be working fine until a minimum of 2022 even with 3g or H
Eebzter said:
Was this a ported number? When I went from Verizon to at&t there was an issue when I ported the same number back to at&t. They were able to get it resolved by calling Verizon having them refresh the port and then re initiating the LTE from their end. And that was with my Samsung. I did speak to at&t again today about the LTE and they may have to make sure your Sim is "LTE" and also making sure they unlock it on their end. Supposedly the LTE and volte have to be activated from them. Also ensure you have the appropriate APN setting as sometimes with unlocked phones those setting do not carry over.
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Click to collapse
I did bring the number over from Verizon. I may have to go in to AT&T to resolve that from what you're saying then.
Dealing with the APN setting, I am good with tech, but this part has me a tad confused. What should I be looking for on the phone? I see under APN, it says AT&T is selected. There are other options like tracfone, but I assume its fine then if it has AT&T selected?
M1A1SteakSauce said:
I did bring the number over from Verizon. I may have to go in to AT&T to resolve that from what you're saying then.
Dealing with the APN setting, I am good with tech, but this part has me a tad confused. What should I be looking for on the phone? I see under APN, it says AT&T is selected. There are other options like tracfone, but I assume its fine then if it has AT&T selected?
Click to expand...
Click to collapse
Here is what at&t recommends for APN settings
https://www.att.com/esupport/article.html#!/wireless/KM1218306
And yes something about how Verizon and at&t handle it some things can get "hung up" in the system
Eebzter said:
Here is what at&t recommends for APN settings
https://www.att.com/esupport/article.html#!/wireless/KM1218306
And yes something about how Verizon and at&t handle it some things can get "hung up" in the system
Click to expand...
Click to collapse
I appreciate the help! I will give it a try!
---------- Post added at 04:13 AM ---------- Previous post was at 03:59 AM ----------
Eebzter said:
Here is what at&t recommends for APN settings
https://www.att.com/esupport/article.html#!/wireless/KM1218306
And yes something about how Verizon and at&t handle it some things can get "hung up" in the system
Click to expand...
Click to collapse
I tried those APN settings and it seems to not work. The signal bar still shows a signal, but there is no longer a H or H+ sign. Hmmm
M1A1SteakSauce said:
I appreciate the help! I will give it a try!
---------- Post added at 04:13 AM ---------- Previous post was at 03:59 AM ----------
I tried those APN settings and it seems to not work. The signal bar still shows a signal, but there is no longer a H or H+ sign. Hmmm
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That's interesting, but I would recommend going to at&t and confirming that LTE is good to go on your phone. They can also verify nothing is stuck in the system and your appropriate APN settings

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