Phone Shows Roaming Sign When Abroad using a Local SIM - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

I've recently shifted to another country,
Used my o2 SIM for a day or two and obviously phone showed as Roaming, with the little "R"..
I've now bought a local SIM card and installed and running on a local Provider, yet the phone still shows as Roaming and Data does not work unless I allow Data connection while roaming...
Is this a bug or something?
I should state I've been in a different country recently and also used a local SIM from there and I never had this issue at all... I saw the local provider when using their SIM, Now, I use a local SIM and this still shows an "R" on my signal.. Same with my girlfriends phone...
Any ideas?
Edit: I'm on a N/W unlocked phone..

CJSlim79 said:
I've recently shifted to another country,
Used my o2 SIM for a day or two and obviously phone showed as Roaming, with the little "R"..
I've now bought a local SIM card and installed and running on a local Provider, yet the phone still shows as Roaming and Data does not work unless I allow Data connection while roaming...
Is this a bug or something?
I should state I've been in a different country recently and also used a local SIM from there and I never had this issue at all... I saw the local provider when using their SIM, Now, I use a local SIM and this still shows an "R" on my signal.. Same with my girlfriends phone...
Any ideas?
Edit: I'm on a N/W unlocked phone..
Click to expand...
Click to collapse
In my country there were 2 networks, and when a third network started it's business, it was using the infrastructure of one of the existing networks. The phones that were using Sim cards of the third network, all showed that they were in roaming, and if they wanted to use data, they needed to enable "data while roaming" options. Of course, they were never billed for roaming charges. Now this third network has it's own infrastructure, and the roaming sign is a thing of the past.
Maybe this is the case with you too.
I would try to contact the local network provider, to seek the answer you are looking for.
B.r.
d3m0n

I get this in Thailand because my provider has different names/IDs for the 3G and 2G networks.
The 3G is called "True-H" and the 2G "True Move", or something like that.
The SIM will automatically register on both networks, but if it connects to the 2G network I get the roaming symbol.
The solution is either to enable roaming data (I don't get charged any extra, but need to remember to disable it if I travel), or set my movie network to WCDMA only. This way it won't connect to the 2G network.
Sent from my GT-N7000 using xda app-developers app

Check if you got roaming allowed and switch it of.
Register if needed handset on your network manually.
You might not have the network where you are due to availability area coverage.
Check your apn settings, if they are on the mobile network you need and settings are correct. Perhaps from website provider, or helpdesk you can request them to send settings.
Go to settings, more, mobile networks and check there. Just explore a bit.
Sent from my GT-N7000 using Tapatalk 2

Cheers for the replies,
I'd already checked those areas out, APN is correct, Settings from Provider received and installed, Manually selected provider from the Network list...
Still showing 'R' - AS has been said 0 I'll just have to enable Data when Roaming and turn it off when I travel..

which service provider do you use and phone model do you use?
this phenomenon normally happen in new telco on some phone model

Related

Network Operator connection

I own a t-mobile version of the nexus one. I can connect fine to their network with no problem, however i do find myself in a complete t-mobile dead zone sometimes. When im at that location other people with AT&T devices have pretty good service. I noticed that in the Wireless & Network settings -> Mobile Networks -> Network Operators, it does find AT&T on there. However, when trying to connect to it, it gives the following error:
"Your SIM card does not allow a connection to this network"
At that location, i was also with someone who had t-mobile with a Motorola Cliq, who was able to access this AT&T network without a problem (although it was a G connection)
Is there something i can do to access this network with my phone and sim card?
Maybe some sort of sim unlock code i need to get from t-mobile?
same here/..
actually.. im having that problem right now! O.O;
I have full bars yet i can't send txt msgs or call anyone.. and when i try to turn on wifi it says updating wifi then turns off... wtf?
anyone have any ideas?
Are you on a pre-paid account? Sometimes the pre-paid accounts do not support roaming (even though you aren't paying roaming on a contact account).
Also; it depends on the freq of that network. Ummm; if the phone is unlocked or not.
There could be a number of issues. You could try and call T-Mobile and ask them. But it just could be that it's At&t and that specific area might not be roaming enabled.
Just my 2-cents.
Squeaky369 said:
Are you on a pre-paid account? Sometimes the pre-paid accounts do not support roaming (even though you aren't paying roaming on a contact account).
Also; it depends on the freq of that network. Ummm; if the phone is unlocked or not.
There could be a number of issues. You could try and call T-Mobile and ask them. But it just could be that it's At&t and that specific area might not be roaming enabled.
Just my 2-cents.
Click to expand...
Click to collapse
Check your logic. I'm sure that roaming would be enable in big NYC. WE are in two different areas also. Plus I am on postpaid. Also the phone is QUAD band, it does not need 3G to roam on AT&T EDGE network...come on now.
I ended up contacting google phone support about this. The tech i spoke to on the line was able to recreate the issue.
When he contacted t-mobile support for us t-mobile said basically if they own the property rights for the area you're in (disregarding your signal strength) you are unable to connect to any other network. If you are outside of a t-mobile coverage area, you are then able to roam.

local network operator but indicate roaming?

I am using a local network operator, but my N1 show a "R" on the signal symbol to indicate roaming. Is it a known problem? Is it normal?
You have this operator's SIM card installed? In that case, you should address the operator's user support. It shouldn't happen (other than if you mix the icons in the framework-res).
Some operators roam even at home without extra expenses. One such example is 3.dk, which allows free roaming on the TDC network, and also in 3.se's network. Roaming on TDC brings up the roaming symbol, not sure about 3.se.
I am using 3 too, I am living in Macau, it seems it is the problem of 3, may be I need to contact 3 user support. thanks a lot.

LG Optimus Black Device is not excepting Wind Mobile network in Canada, Ontario

I have a old LG P970G from Koodo Canada, Ontario. I created a new APN for Wind Mobile. When I insert the Wind SIM and search for network it shows "Wind UMTS". When I select this it gives me a message "Your SIM does not allow connection to this network".
Under Mobile networks, I have "use only 2G network" selected.
Checked this on the internet, I see this device looks like it is compatible to use Wind mobile network.
When I switch ON the unit I see "KOODO" on the screen after LG, Is it possible to stop KOODO to showup.
Could I get help to know, if I could use this device or do I need to purchase another device.
Thanks in advance.
FLDS
flds4 said:
I have a old LG P970G from Koodo Canada, Ontario. I created a new APN for Wind Mobile. When I insert the Wind SIM and search for network it shows "Wind UMTS". When I select this it gives me a message "Your SIM does not allow connection to this network".
Under Mobile networks, I have "use only 2G network" selected.
Checked this on the internet, I see this device looks like it is compatible to use Wind mobile network.
When I switch ON the unit I see "KOODO" on the screen after LG, Is it possible to stop KOODO to showup.
Could I get help to know, if I could use this device or do I need to purchase another device.
Thanks in advance.
FLDS
Click to expand...
Click to collapse
If it's a 2G SIM, your checking the "use only 2G" setting probably won't make a difference. Carriers can identify whether a phone supports data, and if it does, they expect you to use a data plan. If I could use a 2G SIM on a data phone, I'd do it in a heartbeat to save some significant monthly charges.
Th KOODO logo is probably part of the ROM. You'd have to change ROM images and go with a custom ROM. It could be a bootanimation, which could potentially be changed.
androcraze said:
If it's a 2G SIM, your checking the "use only 2G" setting probably won't make a difference. Carriers can identify whether a phone supports data, and if it does, they expect you to use a data plan. If I could use a 2G SIM on a data phone, I'd do it in a heartbeat to save some significant monthly charges.
Th KOODO logo is probably part of the ROM. You'd have to change ROM images and go with a custom ROM. It could be a bootanimation, which could potentially be changed.
Click to expand...
Click to collapse
Thanks for your reply, I truly appreciate it.
FLDS

SM-N950W : Mobile Data not working.

Hello,
My note 8 cannot connect to mobile data. Whenever I activate it, nothing happens I don't get any mobile data signal what so ever. I also checked the APN's configuration with my Mobile carrier and they were unable to solve it.
It should be noted that my note 8 has a stock Canadian firmware and I am using in Morocco with a Moroccan sim card
Khalidbenraiss said:
Hello,
My note 8 cannot connect to mobile data. Whenever I activate it, nothing happens I don't get any mobile data signal what so ever. I also checked the APN's configuration with my Mobile carrier and they were unable to solve it.
It should be noted that my note 8 has a stock Canadian firmware and I am using in Morocco with a Moroccan sim card
Click to expand...
Click to collapse
did you check with your morocco sim does include data from your plan? Also which carrier are you using in Moroccan? it could be either your plan doesn't include data plan or the carrier doesn't have the UMT/LTE band for your note 8
athris said:
did you check with your morocco sim does include data from your plan? Also which carrier are you using in Moroccan? it could be either your plan doesn't include data plan or the carrier doesn't have the UMT/LTE band for your note 8
Click to expand...
Click to collapse
Yes, I still have around 1gig of data available and My plan includes data.
My service provider is INWI and they do have LTE band since The same sim card worked on my previous J5 2016 normally.
I forgot to mention that, After activating mobile data and roaming, I checked the sim status in the setting where I found that Mobile network state is DISCONNECTED and Roaming is not running.
Khalidbenraiss said:
Yes, I still have around 1gig of data available and My plan includes data.
My service provider is INWI and they do have LTE band since The same sim card worked on my previous J5 2016 normally.
I forgot to mention that, After activating mobile data and roaming, I checked the sim status in the setting where I found that Mobile network state is DISCONNECTED and Roaming is not running.
Click to expand...
Click to collapse
Can you test if you can make call or text? if so, i will suggest double check the apn. I checked your carrier in Morocco , you should be able to get HSPA data connection in Canadian Version Note 8(N950W) unless you select (LTE ONLY).
athris said:
Can you test if you can make call or text? if so, i will suggest double check the apn. I checked your carrier in Morocco , you should be able to get HSPA data connection in Canadian Version Note 8(N950W) unless you select (LTE ONLY).
Click to expand...
Click to collapse
I can confirm that I can make phone calls and send texts without a problem.
I checked all options and none worked .
As for the apn, the configuration message was sent to me by my service provider itself.
I performed a factory reset that didn't help too.
Since you can make the call, I don't think it is something wrong with the phone. I checked there's only 1 hspa band and none for lte available for note 8 from your carrier. I guess either double check with the carrier for the apn or maybe the phone just can't pick the b1 hspa signal from your location.
athris said:
Since you can make the call, I don't think it is something wrong with the phone. I checked there's only 1 hspa band and none for lte available for note 8 from your carrier. I guess either double check with the carrier for the apn or maybe the phone just can't pick the b1 hspa signal from your location.
Click to expand...
Click to collapse
I won't mind HSPA since there's not much difference between LTE and HSPA in Morocco. I doubled checked with my carrier today and they told me that I have to wait for 48H for them to look into the issue.
The weird thing is when I used an app called LTE Discovery I found that I do have a signal for LTE band 3 yet I have no internet.
It is mostly the service provider's fault, I think.
Khalidbenraiss said:
I won't mind HSPA since there's not much difference between LTE and HSPA in Morocco. I doubled checked with my carrier today and they told me that I have to wait for 48H for them to look into the issue.
The weird thing is when I used an app called LTE Discovery I found that I do have a signal for LTE band 3 yet I have no internet.
It is mostly the service provider's fault, I think.
Click to expand...
Click to collapse
They might be similar to AT &T where they need to recognize the device IMEI number before allowing full data access onto their Network.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
They might be similar to AT &T where they need to recognize the device IMEI number before allowing full data access onto their Network.
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
I have never thought of it till now. I'll definitely mention this to my carrier ASAP.
Limeybastard said:
They might be similar to AT &T where they need to recognize the device IMEI number before allowing full data access onto their Network.
Click to expand...
Click to collapse
I checked with my service provider. Unfortunately, they don't need to recognize the IMEI number.
They tried to shift the blame to my phone saying that I might have a faulty device. It doesn't make any sense.
Khalidbenraiss said:
I checked with my service provider. Unfortunately, they don't need to recognize the IMEI number.
They tried to shift the blame to my phone saying that I might have a faulty device. It doesn't make any sense.
Click to expand...
Click to collapse
First thing I'd do is research and see if it's true what your service provider told you. It might not be. Second use another sim from another network in your device. Third borrow someone else's IMWI sim and use it in the note 8. Also check APN again.
Did the phone receive 4G or LTE prior to coming to Morocco with the same device?
I also don't fully understand on your earlier post about the phone status not being roaming. It shouldn't be roaming status if using a local sim card.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
First thing I'd do is research and see if it's true what your service provider told you. It might not be. Second use another sim from another network in your device. Third borrow someone else's IMWI sim and use it in the note 8. Also check APN again.
Did the phone receive 4G or LTE prior to coming to Morocco with the same device?
I also don't fully understand on your earlier post about the phone status not being roaming. It shouldn't be roaming status if using a local sim card.
Click to expand...
Click to collapse
I still haven't tried another INWI nor another Moroccan sim card.
I have no idea whether or not it received 4G Before coming to Morocco since I won the phone from a Dbrand's giveaway. I think it's brand new.
Shouldn't roaming be active when you activate it in menu ?
I turned on mobile data roaming and nothing happens. Check the picture for details.
I turned off my Data Roaming and the Mobile network state remained the same - connected. I'd think " Mobile network state " has anything to do with roaming being on or off unless one is roaming out of their Network onto another network.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
I turned off my Data Roaming and the Mobile network state remained the same - connected. I'd think " Mobile network state " has anything to do with roaming being on or off unless one is roaming out of their Network onto another network.
Click to expand...
Click to collapse
I turn them on and off yet their status remain disconnected. I understand why.
I really don't understand how to get mobile data working on my phone.
Hopefully someone else will try and assist.
In the meantime
On the phone dialer enter *#0011# and *#2263#
Also, the mobile network state will be disconnected if you are connected to WiFi.
Should get the following screen.
Also make sure that the correct APN is entered and active / selected.
Then try and go to the connections menu and toggle lte/3g/2g... to 2 or 3 g and back to to 4g to see what happens.
Also make sure Mobile Data is turned ON.
Go-to settings then search for Mobile Data.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
Hopefully someone else will try and assist.
In the meantime
On the phone dialer enter *#0011# and *#2263#
Also, the mobile network state will be disconnected if you are connected to WiFi.
Should get the following screen.View attachment 4398676View attachment 4398677
Also make sure that the correct APN is entered and active / selected.
Then try and go to the connections menu and toggle lte/3g/2g... to 2 or 3 g and back to to 4g to see what happens.
Also make sure Mobile Data is turned ON.
Go-to settings then search for Mobile Data.
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
Thanks a lot for your efforts.
It turned out that my service provider does not support the bands on my note or something.
I tried an other provider's sim and that worked like charm.
Again thanks alooot for your efforts.
Khalidbenraiss said:
Thanks a lot for your efforts.
It turned out that my service provider does not support the bands on my note or something.
I tried an other provider's sim and that worked like charm.
Again thanks alooot for your efforts.
Click to expand...
Click to collapse
That's weird as when I checked Frequency check website with device sm-n950W and your service provider INWI , it lists it as fully compatible. The other Moroccan networks were not though.
This would be the second instant whereby Frequency check has got it wrong. First being Samsung device I used to own.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
That's weird as when I checked Frequency check website with device sm-n950W and your service provider INWI , it lists it as fully compatible. The other Moroccan networks were not though.
This would be the second instant whereby Frequency check has got it wrong. First being Samsung device I used to own.
Click to expand...
Click to collapse
I checked the frequency myself and I came to the same conclusion.
I was only told today by an INWI agent that devices from Canada and USA always face the same issue.
I triend orange which didn't work too. Gladly, IAM worked as it is the largest and oldest network in Morocco.
From now on, I won't believe what websites say till I see for myself.
Khalidbenraiss said:
I checked the frequency myself and I came to the same conclusion.
I was only told today by an INWI agent that devices from Canada and USA always face the same issue.
I triend orange which didn't work too. Gladly, IAM worked as it is the largest and oldest network in Morocco.
From now on, I won't believe what websites say till I see for myself.
Click to expand...
Click to collapse
Glad it's all sorted.
Sent from my SM-N950U using Tapatalk

SM-G781N won't connect to 4G/5G, only works in 3G

hi
i got the phone from korea, the problem is when connecting to 4G the phone would lose internet and calls then lose the network, i get a message saying "failed to register to network (15)" but if i forced the phone to connect to 3G then it works fine. here's what i tried to fix the problem :
turning off the mobile network then turning it on
resetting the network settings
removing NR Whitelist
and none of them fixed the issue. there's a korean menu in the service mode, but i didn't miss with it. i have attached screen shots of the software information and the korean menu in the service menu.
Who provides your service? Have you tried going into network settings and APN and see what that says
If it is a Korean phone and you aren't in Korea and it is locked into the network then you won't be able to get service somewhere else I don't think
allday5850 said:
Who provides your service? Have you tried going into network settings and APN and see what that says
Click to expand...
Click to collapse
im using my local non korean sim card and it's working fine, and im also using my local sim's APN settings, the sim card is not korean and nor are the APN settings.
i want to exhaust all my available options before i go for the format.

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