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I've got the Moto X GSM developers edition with Kitkat 4.4 unlocked and rooted. I am on H2O wireless (AT&T MVNO). I've had this setup for about a month.
At least several times a day, I'll hear a quick beep in my bluetooth headset alerting me to the fact that I have no mobile signal. I look at the phone and I have zero bars for maybe 30 seconds and then it goes back to (usually) 4 bars. This happens at home, where I always seem to have 4 bars except for these incidents, so it is not like I am in a marginal signal area and it is going between 1 and 0 bars. It also happens when driving around Portland OR on the major freeways. It doesn't happen in the same spots, so I don't think I am driving through a weak signal area. If I'm driving around it happens more often than when I am at home - maybe 10 or more times on a two hour trip.
At least four times I have been driving and the phone kept dropping signal and getting it back maybe 8 or 10 times until it finally lost the signal for good. I powered off and on and then the signal was fine. Once I left the phone on after the signal had dropped out completely until I stopped driving and was in an area that I know that I have had good signal strength before. I left the phone on for at least 10 minutes and the signal would not come back until I power cycled the phone.
Searching here and with google, I couldn't find reports of signal problems like this with the Moto X. So I'm guessing that this isn't some problem endemic to the Moto X. I can't believe that this is normal behavior for a phone on the AT&T network (I just ported from Page Plus on Verizon towers when I got the Moto X and I never got signal dropouts). Could there be something faulty in my phone? Should I try to get a warranty exchange from Motorola? Or is there anything else I can do to debug/fix the problem? Thanks.
There's a reflash toolkit around here. Use it. It fixed a similar issue I was having
MotoX Developer Edition
When you say you ported from page plus, do you mean you are using a verizon moto x on H2O?
If so that could be part of your problem. However, i was having an issue where my Verizon moto x wouldn't connect to 3G on Verizon. It would go from LTE to 1x. I factory reset and it didn't fix it.
Ultimately before I returned it to moto I tried a sbf to 4.2.2 and then accept the ota for 4.4. and that fixed my problems.
All the files for flashing back to 4.2.2 are in the Dev section. Just be sure to backup anything that is important to you. All data will be deleted.
Sent from my XT1060 using Tapatalk
mawells787 said:
When you say you ported from page plus, do you mean you are using a verizon moto x on H2O?
If so that could be part of your problem. However, i was having an issue where my Verizon moto x wouldn't connect to 3G on Verizon. It would go from LTE to 1x. I factory reset and it didn't fix it.
Ultimately before I returned it to moto I tried a sbf to 4.2.2 and then accept the ota for 4.4. and that fixed my problems.
All the files for flashing back to 4.2.2 are in the Dev section. Just be sure to backup anything that is important to you. All data will be deleted.
Sent from my XT1060 using Tapatalk
Click to expand...
Click to collapse
No, I don't have the Verizon Moto X, as I said, I have a GSM developers edition Moto X. I was just mentioning Page Plus as my previous experience with never seeing any dropped service. I don't have any previous experience with AT&T towers, so I don't know what might be normal for them. I know coverage is not as good as Verizon in my area, but I can't believe what I am seeing is normal.
I think you are talking about data service, am I right? I am not talking about data, I am talking about problems with voice/text service. I could try going back to 4.2.2 and then taking the OTA, but that is basically the path I took to get where I am now, so I'm not too hopeful that it would change anything.
Same problem here /:
Just wanted to add some info here, experiencing the same issue unfortunately.
GSM Unlocked Moto X 16GB, running off MVNO Straight Talk AT&T LTE.
I'll have several instances where I won't be able to send texts. Every time it bounces back with a "Failure to send SMS" error, and I'll notice that the signal strength will fluctuate rapidly from 0-3 bars. Data works fine, but texts don't send
Had it happen at school, AT&T service is great there. Gonna try it with my Optimus G tomorrow and report back to confirm if it's a device issue.
UPDATE: Moto X issue. Going to call them for a moto maker replacement.
Carbon Trooper said:
UPDATE: Moto X issue. Going to call them for a moto maker replacement.
Click to expand...
Click to collapse
What issue did they say it was? Had this happen twice randomly in 2 weeks, but no sure if it's the phone or the network - otherwise signal has been great.
Ckryt said:
What issue did they say it was? Had this happen twice randomly in 2 weeks, but no sure if it's the phone or the network - otherwise signal has been great.
Click to expand...
Click to collapse
They didn't give me any details I just got to order a new one for free, and they'll take a look at the old Moto X when they get it. Hopefully the new one doesn't do this crazy stuff.
If any issues come up, i'll just return it. Don't see a bright future for Motorola anyways...
johninor said:
I've got the Moto X GSM developers edition with Kitkat 4.4 unlocked and rooted. I am on H2O wireless (AT&T MVNO). I've had this setup for about a month.
At least several times a day, I'll hear a quick beep in my bluetooth headset alerting me to the fact that I have no mobile signal. I look at the phone and I have zero bars for maybe 30 seconds and then it goes back to (usually) 4 bars. This happens at home, where I always seem to have 4 bars except for these incidents, so it is not like I am in a marginal signal area and it is going between 1 and 0 bars. It also happens when driving around Portland OR on the major freeways. It doesn't happen in the same spots, so I don't think I am driving through a weak signal area. If I'm driving around it happens more often than when I am at home - maybe 10 or more times on a two hour trip.
At least four times I have been driving and the phone kept dropping signal and getting it back maybe 8 or 10 times until it finally lost the signal for good. I powered off and on and then the signal was fine. Once I left the phone on after the signal had dropped out completely until I stopped driving and was in an area that I know that I have had good signal strength before. I left the phone on for at least 10 minutes and the signal would not come back until I power cycled the phone.
Searching here and with google, I couldn't find reports of signal problems like this with the Moto X. So I'm guessing that this isn't some problem endemic to the Moto X. I can't believe that this is normal behavior for a phone on the AT&T network (I just ported from Page Plus on Verizon towers when I got the Moto X and I never got signal dropouts). Could there be something faulty in my phone? Should I try to get a warranty exchange from Motorola? Or is there anything else I can do to debug/fix the problem? Thanks.
Click to expand...
Click to collapse
Carbon Trooper said:
Just wanted to add some info here, experiencing the same issue unfortunately.
GSM Unlocked Moto X 16GB, running off MVNO Straight Talk AT&T LTE.
I'll have several instances where I won't be able to send texts. Every time it bounces back with a "Failure to send SMS" error, and I'll notice that the signal strength will fluctuate rapidly from 0-3 bars. Data works fine, but texts don't send
Had it happen at school, AT&T service is great there. Gonna try it with my Optimus G tomorrow and report back to confirm if it's a device issue.
Click to expand...
Click to collapse
Ckryt said:
What issue did they say it was? Had this happen twice randomly in 2 weeks, but no sure if it's the phone or the network - otherwise signal has been great.
Click to expand...
Click to collapse
Just mentioning I have the XT 1053 and have replaced it 2 times. All had the issue mentioned. Some worse than others. I never rooted or done anything to my phone I'm currently testing 4.2.2 since 4.4 and 4.4.2 have been giving me the problem. I'll update if I notice anything.
Also a whole thread here of people are having the same issue:
http://forums.androidcentral.com/moto-x/348535-i-love-my-moto-x-but.html
Someone should reach out to the Motorola engineers on G+ they usually respond pretty fast!
drago10029 said:
Just mentioning I have the XT 1053 and have replaced it 2 times. All had the issue mentioned. Some worse than others. I never rooted or done anything to my phone I'm currently testing 4.2.2 since 4.4 and 4.4.2 have been giving me the problem. I'll update if I notice anything.
Also a whole thread here of people are having the same issue:
http://forums.androidcentral.com/moto-x/348535-i-love-my-moto-x-but.html
Someone should reach out to the Motorola engineers on G+ they usually respond pretty fast!
Click to expand...
Click to collapse
Thanks for the link - I didn't find that thread when I was searching around to see if other people were having the problem.
I am still having the problem. How often it happens each day varies a lot. Some days it hardly happens at all and others it will happen dozens of times. I just installed 4.4.2 a few days ago, so it hasn't been long enough to tell if it has improved with the update. It has happened only a few times since I updated.
This happened to me a few times....only when I was leaving lte and going to 3g. The phone seemed to hang a bit switching over from lte to h+.
I'm thinking if I lived in an area where it switched back and forth a lot, I'd have a real problem. Probably unless a better fix comes along....forcing 3g only would solve it. Though that would be pretty crappy.
Thats what I noticed in my case anyway.
Sent from my N5, N7, Moto X, G Tab 3 or S2.....
The x is a msm8960 too. http://forum.xda-developers.com/showpost.php?p=43152766&postcount=1
aviwdoowks said:
The x is a msm8960 too. http://forum.xda-developers.com/showpost.php?p=43152766&postcount=1
Click to expand...
Click to collapse
the link you posted was in russian and google wouldn't translate it.
drago10029 said:
the link you posted was in russian and google wouldn't translate it.
Click to expand...
Click to collapse
It only confirms my claims in my op.
---------- Post added at 09:42 AM ---------- Previous post was at 09:39 AM ----------
If a Rsd restore solves your moto x 4g problems then we have more confirmation.
aviwdoowks said:
It only confirms my claims in my op.
---------- Post added at 09:42 AM ---------- Previous post was at 09:39 AM ----------
If a Rsd restore solves your moto x 4g problems then we have more confirmation.
Click to expand...
Click to collapse
*#*#4636#*#* OR the Play apps: Phone Info will break the radio IF you select the 3 dots and mess with the band!!
RSD flash or Matts utility is the only fix. Flash of a new radio did not work.
Click to expand...
Click to collapse
Also if you're referring to the above as a fix, I never messed with "phone info' settings and the problem was always apparent even fresh from the factory! :/
drago10029 said:
Also if you're referring to the above as a fix, I never messed with "phone info' settings and the problem was always apparent even fresh from the factory! :/
Click to expand...
Click to collapse
Obviously it is likely to be HW then. Yet Rsd restore may fix it.
aviwdoowks said:
Obviously it is likely to be HW then. Yet Rsd restore may fix it.
Click to expand...
Click to collapse
If it did fix it, then it sure wouldn't be hardware related, but that would be interesting. And it is suspect that only some people are having this issue and others aren't unless other people just aren't reporting it. So many thoughts lol
My wife's phone was having this issue. Would just drop cellular connection. You could make it happen by running a speedtest, as soon as it hit the upload part of the test it would drop all connectivity and a few seconds later it would reconnect. I waited for 4.4.2 to be pushed and that didn't fix it so I waited for the .sbf to flash it clean to 4.4.2 which didn't help either. I swapped her SIM in to my Moto X and it worked without issue.....putting it back in her Moto X and constant drops of cellular connectivity.
I finally had Motorola issue me an RMA to send it back for repairs. They were going to swap it out for new but when they realized it was a Developer Edition they said it had to be repaired. It's been with Motorola for two weeks so far with no info from them on what's going on. Very disappointed in their service so far. Apparently Motomaker versions get handled much faster than Developer Editions.
tcrews said:
My wife's phone was having this issue. Would just drop cellular connection. You could make it happen by running a speedtest, as soon as it hit the upload part of the test it would drop all connectivity and a few seconds later it would reconnect. I waited for 4.4.2 to be pushed and that didn't fix it so I waited for the .sbf to flash it clean to 4.4.2 which didn't help either. I swapped her SIM in to my Moto X and it worked without issue.....putting it back in her Moto X and constant drops of cellular connectivity.
I finally had Motorola issue me an RMA to send it back for repairs. They were going to swap it out for new but when they realized it was a Developer Edition they said it had to be repaired. It's been with Motorola for two weeks so far with no info from them on what's going on. Very disappointed in their service so far. Apparently Motomaker versions get handled much faster than Developer Editions.
Click to expand...
Click to collapse
Yeah it's true Moto maker phone's just get replaced! no questions asked. You ask me their warranty needs work! Also I've tried 4.2.2 and 4.4. Using wifi on and off and nothing has fixed the issue for me. I told them about the issue and got my refund. This is a problem and should be fixed.
This phone would be great if it didn't have camera issues and the MMS and LOS bug I hope you get it fixed. otherwise, let Moto know, be aggressive in your point, speak to a supervisor and get your money back! Best of luck to you.
It's a known 4.4.2 issue that's supposed to be fixed with the 4.4.3 update, among other things. Some of the fixes are Nexus 5 specific, while others are shared issues. I'm currently experiencing the data drop outs frequently, tried everything without luck.
LINK
I have an unlocked british d5803 that I am using on ATT in the states. Every once in awhile it just stops receiving SMS. The SMS will eventually come in all at once at some point in the future, or if I restart my phone they will all come in. I haven't been able to replicate the issue. It seems to just happen at random. Today was the third time I have noticed it happen.
Has anyone else noticed this issue? At least I'm not losing any texts, they come through eventually, but it is still a real pain.
Ive been having the same issue. For me, my messages wont send out randomly?
I'm having the same problem as well. I believe that when 4G LTE service gets dropped, the phone doesn't allow texts/calls to come in through the lower bands. The texts eventually come in a few hours later all together. I'm going to try to do a sony software repair or return the phone.
I wish I could love this phone, but i just can't with this issue.
I would suggest downloading the advanced signal status app and comparing it with other phones.
lun731 said:
I'm having the same problem as well. I believe that when 4G LTE service gets dropped, the phone doesn't allow texts/calls to come in through the lower bands. The texts eventually come in a few hours later all together. I'm going to try to do a sony software repair or return the phone.
I wish I could love this phone, but i just can't with this issue.
Click to expand...
Click to collapse
That doesn't sound good. Where did you learn about this? I always tend to blame the network for any missing text problems rather than the phone. Last week, for example none of my texts were getting sent. So I tried my GF's iPhone on the same network and same thing was happening, so I assumed T-Mo was having a hiccup. It worked 5 minutes later.
I would use the FlashTool and install the US version software and give that a try. There might be some changes in the radio part of the US software to better connect to the towers.
I am just speculating. My work phone is also on AT&T so I have been using it to troubleshoot. I don't believe the issue to be a network problem.
I'm going to try flashing the US firmware as mentioned below. As soon as I comfortably figure out how. .
bigneck said:
Ive been having the same issue. For me, my messages wont send out randomly?
Click to expand...
Click to collapse
I've only had an issue with receiving SMS, never sending them. I think. I'll pay more attention, it hasn't happened again since I posted this. Maybe I just need to do a fresh power cycle on the phone every couple of days. Sucks, but wouldn't be the end of the world. It's a shame, this phone is perfect in every other way.
FSRBIKER said:
I would use the FlashTool and install the US version software and give that a try. There might be some changes in the radio part of the US software to better connect to the towers.
Click to expand...
Click to collapse
Can I do this if I'm unrooted? I don't want to lose my drm keys.
FSRBIKER said:
I would use the FlashTool and install the US version software and give that a try. There might be some changes in the radio part of the US software to better connect to the towers.
Click to expand...
Click to collapse
Is this what you are referring to? http://forum.xda-developers.com/z3-compact/general/list-stock-firmwares-d5803-d5833-t2906706
Thanks again for your help
I am researching the Z3 C for use on TMobile/Metro and
GREATLY appreciate this honest description of this Problem.
AT&T nor Tmobile dko NOT seem to have this problem with Networks-it would be widely reported if they did.
I never had it on MetroPCS or MetroPCS Tmobile after Merger on Carrier LG Motion 4 G.
My theory is the Data Transfer is not automatically
reassigned or transferred to the lower speed 3G Bands for some reason, I am not a tech or,Dev so guessing that
Sony does not have Software Optimization tweaks that
we take for granted since they are not on many Carriers .
Guessing that the TMobile Z3 and Verizon Z3v will or have been optimized or will be for no data pause, text pause etc.
I can NOT have this because meetings are sometimes adjusted via text, phone used for Business.
Alpha probably even unlocked will have fewer issues , but never used an unlocked phone-
For RELIABLE texts, data, do you NEED a Carrier Branded, Optimized Phone.?
Hello. Have any of you experienced total signal loss? (The triangle in the status bar is hollow/empty). This happens seemingly on random and it "fixes" itself in a minute or so, and I can make calls and have mobile data.
Thanks
I have been also facing this issue lately with different roms. In my case, I loose the network and have to reboot multiple times to get the network up. Sometimes because of this, my phone shuts off. Not sure what is happening.
I flashed Dirty Unicorns a few days ago, and signal would drop every few seconds. Turns out the APN was set for MetroPCS, changed it to T-Mobile IPv6 and it fixed it.
I found my issue is related to my network operator. I am not sure why this happening, everytime I reboot or shut it down, I loose the signal and it takes many attempt's to get a connection. It could either be lollipop bug, network compatibility or issue with the device. Will find it out on Monday.
same here
I've been dealing with this same thing for two days. I have Sprint.
I was on Chroma and traveling. I noticed I lost data during my drive. Once I got to the location, my wife had full 3g and I had nothing. I thought it must have been from dirty flashing an update. I wiped and flashed again chroma with the sprint.zip for apn. Still didn't work. I occasionally would connect to 3g but would lose it randomly for long periods of time. I ended up walking around with my verizon hotspot to have data.
I just flashed stock and I've been waiting 10 minutes for it to try to activate. I'm hoping it will work this time. What a mess this phone has become.
It seems like it's a lollipop bug. I tested my sim on a different phone and multiple times, I rebooted without any issues. I wonder if Google messed with lollipop or is it Motorola.
matejilic said:
Hello. Have any of you experienced total signal loss? (The triangle in the status bar is hollow/empty). This happens seemingly on random and it "fixes" itself in a minute or so, and I can make calls and have mobile data.
Thanks
Click to expand...
Click to collapse
Yeah, even if there the signal bar gets empty, it doesn't interrupt in incoming or outgoing calls Even mobile data works perfectly fine. For me it comes to normal after 5-6 seconds
For me it does interrupt calls and I don't have mobile data. I really hope its a lollipop issue. I guess they can add that as number 1500 to the bug list...
I am currently experiencing that exact same problem no matter which rom I am using. It is really becoming a PITA. Spent 950$ for this POS phone.
Not a lollipop issue.
matejilic said:
For me it does interrupt calls and I don't have mobile data. I really hope its a lollipop issue. I guess they can add that as number 1500 to the bug list...
Click to expand...
Click to collapse
Phillis said:
I am currently experiencing that exact same problem no matter which rom I am using. It is really becoming a PITA. Spent 950$ for this POS phone.
Click to expand...
Click to collapse
Few things to explain if you really want to find out what is wrong. Who is your carrier? Or you running stock or modified ROM? Are you rooted? Giving information like this may help you get to the problem. If it were a lollipop issue, don't you think everyone or at least a lot more people would be experiencing the same thing and posting about it???? Come on guys, be a little more precise when posting issues with said device.
vvveith said:
Few things to explain if you really want to find out what is wrong. Who is your carrier? Or you running stock or modified ROM? Are you rooted? Giving information like this may help you get to the problem. If it were a lollipop issue, don't you think everyone or at least a lot more people would be experiencing the same thing and posting about it???? Come on guys, be a little more precise when posting issues with said device.
Click to expand...
Click to collapse
Hi,
WIth Fido in Canada. As some others have posted, if I choose LTE (recommended) in Preferred Network Type, I lost my connection every 15 minutes for 1 minute. If I set to 3g, all is fine. I tried the sim in my nexus 5, doesn't happen.
Tried CM and some other AOSP customs roms, always have the problem. Also tried different radios., same problem. I will definitely retry with the factory image soon, but I have strong doubts it's the OS. I contacted Google, they are sending me a replacement phone.
It's insulting to shell out 950$CAD for a new phone, have it bug on you, then have them ship you a freaking refurbished device. I have a 64GB midnight blue from the first Canadian run (I was one of the lucky bastards, or unlucky!). Then they wonder why people buy iPhones...yes they are very limited, but at least the damn thing works.
Almost every single Nexus I have purchased has given me problems (4-5-6-7-7(2013)). The only one that has yet to show me problem is the 9, but that was a gift for my mother, so she won't even notice if things go bad. I am definitely done buying a Nexus device when it is released...lol
Forcing 3G
Hey Guys,
I tried switching from Euphoria OS to Omnirom but no dice.
I deleted all unused APNs and forced 3G connection, rebooted and it seems to be stable for now.
Hope there's a better fix soon.
Got another nexus 6 from Google...same problem. Every 10 minutes LTE drops. POS....
No problems here.. Sounds like a network issue not a hardware problem.
My rooted Nexus 6 and my sons stock Nexus 6 are having a lot of trouble connecting to LTE on Tmobile. I have to go to APNs, reset to default and reboot every hour or so. I did no changes to my phone.
Apparently, this is happening on other networks too.
Can anyone shed light on this? Some back door google update.
tMobile says no changes on their end. Also, other carriers are having this issue, ONLY Nexus 6.
PS - apparently , this has happened before too
http://www.idigitaltimes.com/nexus-6-problems-how-fix-mobile-data-connection-failure-issue-440151
flash a different radio/modem.
Same here. Just spoke to T-MOBILE and rep said it is an issue with a lot Nexus 6 users. They kicked me off the network and it work for a bit but I'm still losing data. She said their tech department is working with Google for a fix.
Fyi...Flash 3 other radio's and it doesn't make a difference.
Edit: change all to a lot
wolfeyes30 said:
Same here. Just spoke to T-MOBILE and rep said it is an issue with all Nexus 6 users. They kicked me off the network and it work for a bit but I'm still losing data. She said their tech department is working with Google for a fix.
Fyi...Flash 3 other radio's and it doesn't make a difference.
Click to expand...
Click to collapse
I got the same answer.
I did flash the 5.32 and 5.34 modems. No dice.
Then I tried Developer preview 5.39. It's been working for 15 minutes, which is a long time since the issue cropped up.
What a pain!
Not sure if my issue is the same, but for the last couple days Textra fails to send a text unless I reboot. Even a reply to a just received text fails. I have tried a couple different radios but neither has helped. I am also on a T-Mobile Nexus 6 stock rooted with the August 6.0.1 security update.
JimSmith94 said:
Not sure if my issue is the same, but for the last couple days Textra fails to send a text unless I reboot. Even a reply to a just received text fails. I have tried a couple different radios but neither has helped. I am also on a T-Mobile Nexus 6 stock rooted with the August 6.0.1 security update.
Click to expand...
Click to collapse
That is probably the same issue. I can receive texts, but can't send without a reboot.
So far.. the 5.39 developer modem has kept connection for an hour. Which is good considering how intermittent it was.
What really blows is that my phone and service was perfect until this event.
Even in the mountains of the Philippines last year, my phone worked perfect.
You may try dp5 my WiFi and Mobil got a lot better, but I'm not on t mobil. Flashing only the radio is maybe not enough, if you are on stock anyway you have nothing to loose
Check out Reddit for the growing thread on this issue. Happening with Nexus 6 users on different carriers around the world. Some GPS connected apps like Pokemon Go & Lyft will bork LTE connectivity. Probably a Google play services issue. Will be using my OnePlus one today just in case.
tmicrd68 said:
Check out Reddit for the growing thread on this issue. Happening with Nexus 6 users on different carriers around the world. Some GPS connected apps like Pokemon Go & Lyft will bork LTE connectivity. Probably a Google play services issue. Will be using my OnePlus one today just in case.
Click to expand...
Click to collapse
Interesting.. I hit the speedtest app right after a reboot to check, and it immediately borked my connection several times in a row. I like your theory..
wolfeyes30 said:
Same here. Just spoke to T-MOBILE and rep said it is an issue with all Nexus 6 users. They kicked me off the network and it work for a bit but I'm still losing data. She said their tech department is working with Google for a fix.
Fyi...Flash 3 other radio's and it doesn't make a difference.
Click to expand...
Click to collapse
its NOT an issue with all n6 users on tmobile. i have a nexus 6, since nov 2014, and have never ever had that issue on tmobile. been on tmobile since the early 2000's..
Jeff_in_LA said:
My rooted Nexus 6 and my sons stock Nexus 6 are having a lot of trouble connecting to LTE on Tmobile. I have to go to APNs, reset to default and reboot every hour or so. I did no changes to my phone.
Apparently, this is happening on other networks too.
Can anyone shed light on this? Some back door google update.
tMobile says no changes on their end. Also, other carriers are having this issue, ONLY Nexus 6.
PS - apparently , this has happened before too
http://www.idigitaltimes.com/nexus-6-problems-how-fix-mobile-data-connection-failure-issue-440151
Click to expand...
Click to collapse
wolfeyes30 said:
Same here. Just spoke to T-MOBILE and rep said it is an issue with all Nexus 6 users. They kicked me off the network and it work for a bit but I'm still losing data. She said their tech department is working with Google for a fix.
Fyi...Flash 3 other radio's and it doesn't make a difference.
Click to expand...
Click to collapse
Jeff_in_LA said:
I got the same answer.
I did flash the 5.32 and 5.34 modems. No dice.
Then I tried Developer preview 5.39. It's been working for 15 minutes, which is a long time since the issue cropped up.
What a pain!
Click to expand...
Click to collapse
JimSmith94 said:
Not sure if my issue is the same, but for the last couple days Textra fails to send a text unless I reboot. Even a reply to a just received text fails. I have tried a couple different radios but neither has helped. I am also on a T-Mobile Nexus 6 stock rooted with the August 6.0.1 security update.
Click to expand...
Click to collapse
You guys have a lot of company... > http://www.androidpolice.com/2016/08/04/some-nexus-6-owners-report-data-outages-on-t-mobile/
I'm running stock N6, not rooted; bootloader locked; on T-Mo. While on WiFi, with WiFi calling enabled, I would get out of range of WiFi and cel data would not return without full reboot. If I disable WiFi calling before leaving WiFi service, cel data flipped as normal. I tested again with manual WiFi disable and if WiFi calling was on before the cut out, cel data never flipped on.
[Edit] I did notice though that when it does flip like it's supposed to, I'm connected at 3G. LTE doesn't kick on.
simms22 said:
its NOT an issue with all n6 users on tmobile. i have a nexus 6, since nov 2014, and have never ever had that issue on tmobile. been on tmobile since the early 2000's..
Click to expand...
Click to collapse
Stated what T-Mobile told me.
Ok, I did flash the beta radio 5.39.
It might be coincidence, but my phone has a solid connection for three hours now.
Hopefully they fixed it on their end.
I am not seeing this on my N6. Still on 5.1.1 LVY48H.
toastgodsupreme said:
I am not seeing this on my N6. Still on 5.1.1 LVY48H.
Click to expand...
Click to collapse
what radio can work on 5.1
Cause i have flyme rom, but have calls issue, ian not receiving any call. The other end saids it rings but my phone does not ring at all on calls.
It seems to be affecting some people, but not others. It also doesn't seem to be related to ROM, carrier, kernel, or radio versions. There are people all over the world on different carriers having the problem.
The symptoms I see are that I can't connect to any type of cellular data. Voice and SMS seem to work though. WiFi data works fine. GPS use seems to make it more likely to fail. Speedtest.net, Pokemon Go, Ingress, and Google Maps have been used to reproduce it.
The only thing I've found that seems to help is to freeze "Google Connectivity Services" using Titanium Backup. You might also try uninstalling updates, though it will just re-install. If it is related to that, it would make sense as the rollout of updates via Play Store are staged, so people would get the update at different times. I froze it about 4 hours ago and data has been solid with GPS use, LTE and HSPA tested. I also tested switching between WiFi and Cellular without issues on Tmobile-US. That's the only SIM I have, so I can't test other services. I couldn't seem to get a data connection for more than a few minutes before, so it's a huge improvement in my case.
ttabbal said:
It seems to be affecting some people, but not others. It also doesn't seem to be related to ROM, carrier, kernel, or radio versions. There are people all over the world on different carriers having the problem.
The symptoms I see are that I can't connect to any type of cellular data. Voice and SMS seem to work though. WiFi data works fine. GPS use seems to make it more likely to fail. Speedtest.net, Pokemon Go, Ingress, and Google Maps have been used to reproduce it.
The only thing I've found that seems to help is to freeze "Google Connectivity Services" using Titanium Backup. You might also try uninstalling updates, though it will just re-install. If it is related to that, it would make sense as the rollout of updates via Play Store are staged, so people would get the update at different times. I froze it about 4 hours ago and data has been solid with GPS use, LTE and HSPA tested. I also tested switching between WiFi and Cellular without issues on Tmobile-US. That's the only SIM I have, so I can't test other services. I couldn't seem to get a data connection for more than a few minutes before, so it's a huge improvement in my case.
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Click to collapse
T-Mobile acknowledges the issue. The one universal is that it's with the N6, not with other phones. There are a bunch of carriers around the world that are having the problem.
When mine breaks, SMS fails. The only mobile connectivity available to me is phone calls.
The Reddit thread mentioned above has people saying that disabling Location Services works. Far from ideal over time, but if it's true, it's something. I tried that. We'll see how it goes. Freezing Google Connectivity Services is nice, if it works without introducing other problems, because it would allow us to keep using whatever connectivity we like without data breaking.
I had a Bluetooth connectivity problem a year or more ago that surfaced literally out of nowhere and on every device I tested, a little more than ten of them. This was independent of ROM, root status, device, anything. The feature in question worked on every Android device we had tried one day (and for more than a year prior) and failed on every one the next. Sounds crazy, but it's what happened. Google barely paid attention to my bug reports and ran me in circles when they did. Never got fixed.
I trust this matter will.
Both my nexus6s are doing this with heavy GPS aps, data will shut down.
Sent from my Nexus 6 using XDA-Developers mobile app
I've had GCS frozen for a long time, running 5.39 radio & it happened to me. There is definitely something occurring substantially with our devices/network be it software or hardware based. Apparently T-Mobile & Google are working on it but the fix might not come until next week. I'll probably install latest N preview when I get home.
Hi folks,
after the last update I have a big problem: when I start a call suddently the signal goes 0 (on both SIMs) and I receive a "no network" error. After a few seconds the signals go back but sometimes I have to wait for 15 or 20 minutes to call otherwise the call drops again.
It happens even when receiving calls.
I have this problem at around 30/40% of calls I try to make and this is very disappointing because I use the phone for work and I do many calls everyday.
A user on an Italian forum had the same problem two updates ago, he told me that he solved after a reset of the phone. I'm desperate now, tomorrow it's holiday in Switzerland so I think I will do it.
NOTE: It's strange nobody on internet is talking about this problem... It's only me?
Having the same issues with this build.
I have the HK dual sim, which I flashed the SEA firmware onto last year.
I'm having to go back to my old phone until this is resolved, I have missed several calls because of it. I tried a factory reset, which seemed to clear it up for a short while, but the problem came back.
Same problem here. After the update of
51.1.A.5.159I cannot receive or place calls
I cannot receive or send messages
IF I am inside a building. The network goes from 2 bars to 0 when I try to call. If i go outside of the building the cellular network is stronger (full) and calls are going through. I suspect there's something wrong with the baseband maybe? Which is what I was trying to search for yesterday. Was wondering if the current baseband for Android 11 is new or maybe it is the old one from Android 10?
Regardless, I can wholeheartedly say that Android 11 has basically shattered the signal strenght on this device to the point of making it useless. Now I can use it as a multimedia device... weeeheeeee.... Buy a premium device they say, it will be worth it, they say. Never had this issue on any of my Oneplus devices. Shame on Sony!
(btw my phone has the international software, not the HK one. using it on one single sim- XQ-AT-51).
The italian user told me now he's fine, the problem didn't came back.
Tomorrow I have a Switzerland holiday, I'm going to reset the phone to try to fix the problem.
Thanks for answering my question, it seems I'm not the only one with this problem. It's a pity there's no more official Sony forum to discuss these issues.
theskig said:
The italian user told me now he's fine, the problem didn't came back.
Tomorrow I have a Switzerland holiday, I'm going to reset the phone to try to fix the problem.
Thanks for answering my question, it seems I'm not the only one with this problem. It's a pity there's no more official Sony forum to discuss these issues.
Click to expand...
Click to collapse
Please do let us know how you get going. I too wanted to perform a factory reset but I've postponed it in case I could find some answers on the internet.
1ceb0x said:
Please do let us know how you get going. I too wanted to perform a factory reset but I've postponed it in case I could find some answers on the internet.
Click to expand...
Click to collapse
The phone is now restoring the backup from Google but this evening I don't think I will make a single call.
Tomorrow at work I will stress it (usually I make 1h of calls everyday, using both SIMs), and give you the results. Cheers!
The situation is maybe worse than before.
I don't remember if is it possible to downgrade. Xperifirm? Still works with new phones?
Otherwise I have to use my old XZ Premium because I have so many issues at work.
1ceb0x said:
Same problem here. After the update of
51.1.A.5.159I cannot receive or place calls
I cannot receive or send messages
IF I am inside a building. The network goes from 2 bars to 0 when I try to call. If i go outside of the building the cellular network is stronger (full) and calls are going through. I suspect there's something wrong with the baseband maybe? Which is what I was trying to search for yesterday. Was wondering if the current baseband for Android 11 is new or maybe it is the old one from Android 10?
Regardless, I can wholeheartedly say that Android 11 has basically shattered the signal strenght on this device to the point of making it useless. Now I can use it as a multimedia device... weeeheeeee.... Buy a premium device they say, it will be worth it, they say. Never had this issue on any of my Oneplus devices. Shame on Sony!
(btw my phone has the international software, not the HK one. using it on one single sim- XQ-AT-51).
Click to expand...
Click to collapse
The thing I noticed is that the call drops when switching network from 4G to 2G. Expecially on my Italian SIM, i have a weak 4G signal in my office (1-0 bars) but I have a full 4 bars 2G signal. Before this update when I start a call you can clearly see the signal bar going from 0-1 to full 4 meaning the phone switched to 2G. After this update it was impossible to place a call from my office on my italian SIM because it fails in that 4G/2G switch.
I put that SIM in "GSM only" and I had no issues in managing calls. It's unpractical but works.
The problem is worse on my Swiss SIM (the one I use for work) that has no 2G coverage, so I leave it in 5G/LTE/WCDMA/ecc ecc and hope the best. But I see some switch happens even there ranging from 0-1 to 3 bars (I think is 4G/3G switch. I don't have 5G or 2G coverage in my office). So I can't do anything to avoid the issue, that happens randomly but it's quite frustrating
(...)Same problem on HK. Does anyone think that the problem will be solved with an update? Sony flagship haha. The gsm signal was much weaker than the former P20pro before .... 178. Now ..... disaster. I think the only asset Remaining that you can read "network unavailable" on a 4K screen
So far mine seems much better after the latest update 58.1.A.5.222.
Here's hoping it was a temporary glitch.
Please try to use only one SIM until new updates.
I have the same issues but with only one it works fine.
Do we have any news about a new update so far ?
Have a good day!
Today the 58.1.A.5.222A update arrived, I tested the phone and seems to be OK, tomorrow I will test it harder during the workday.
PS: since two weeks I was using my old XZ Premium and the 1 II was resting in the drawer. So sad. I tried to flash another firmware but I had errors on Flashtool and newflasher. Nothing worked wtf.
After a working day in my office with many calls on both SIMs (a place where the problem was at its best as wrote before) I can confirm you the update completely solved the problem.
So thanks to everybody for the support, I hope you'll also be able to fix it with this update.
beachbloke said:
So far mine seems much better after the latest update 58.1.A.5.222.
Here's hoping it was a temporary glitch.
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Click to collapse
"Temporary glitch" un par di balle*: 3 weeks with my old XZ Premium, and the actual flagship "Xperia 1 II" in the drawer! And resets, backups, restores, tests, copying gigabytes of data from and to the phone, hours of trying to flash other firmwares and receiving only errors...
* https://forum.wordreference.com/threads/par-di-balle.1875980/
theskig said:
Today the 58.1.A.5.222A update arrived, I tested the phone and seems to be OK, tomorrow I will test it harder during the workday.
PS: since two weeks I was using my old XZ Premium and the 1 II was resting in the drawer. So sad. I tried to flash another firmware but I had errors on Flashtool and newflasher. Nothing worked wtf.
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Click to collapse
I got the same software number and my problem still persists. Thank you for updating the thread with your findings. Glad to hear yours is working now.
Hello everyone, I faced the same issue on my device after updating to the software version mentioned by author, I've fixed the issue by flashing .280 software for SEA customisation. Original one was HK. So, now I'm able to use my phone as usual. Hope this tip will help somewho. Good luck with your devices.