USB device not recognized - Galaxy Note5 Q&A, Help & Troubleshooting

Please I need help with my computer, when I connect any MTK Android Device it says 'USB device not recognized' but if I connect an IPhone or Samsung or usb drive it works perfectly. I have try almost everything, including formatting the and reinstalling new window, installing series of MTK Android drivers but the problem is still not solved. This is the case for more than a year on my Dell inspiron 15 3531 window 10.

Related

PC not recognizing Captivate after Root

Hi,
I have rooted my Captivate and now I cant get the device to be recognized in windows 7 (64-bit)
I have tried installing the "SGH-i897_Captivate_USB_Drivers_5_02_0_2" drivers for Win 7 (64-bit); enabled USB debugging on the phone and also selected USB Connected menu to copy files from/to the computer. The PC is able to recognize that a USB device is plugged in but detects it as a Unknown device.
When I manually attempt to install the drivers from device manager, it detects the device as for "Samsung Android USB Composite Device" but ends up saying that the device cannot be started (Code 10).
I have also tried plugging it into a different USB port just to check off a problem with the port.
Appreciate any pointers regarding this.
Thanks
Issue exists with WinXP
Update: I just tried the same on my WinXP (32bit) laptop and still the same issue. This is driving me nuts!
Check the port on your phone and make sure your cable is fully seated. I had an issue once with mine doing the same thing but it was just my cable getting caught on the little slide protector.
Sent from my SAMSUNG-SGH-I897 using XDA App
I did move it to a different port and also as I mentioned above tried it on a different PC. Both have the same problem.
Have you tried the galaxyS drivers?
Grr I cant put links in here for the wiki where its locked.
I installed the "usb_drivers_GalaxyS_x64" drivers and plugged in the phone. It recognized the device correctly and I am able to see the phone in Explorer. I didnt have to enable USB debugging as well.
Thanks for help.
Glad it worked. Watch out for the keys program as well. It we over write the drivers with ones that dont work.

[Q] Driver problems

Struggling with getting any computer to recognize my I9000. Both XP and Win7 fails to load MTP USB device. That said XP is not complaining, it loads something that seems generic, "MTP Device" along with Samsung Android USB Modem and Samsung Android USB Composite Device
MTP Device uses files wpdusb.sys and wudfrd.sys . Is this right, or should the device look for diffrent drivers and what files SHOULD it use?
On win7 it displays "Android MTP" as opposed to "I9000" the few time it used to work.
Tried the alternative drivers.
Tried the long file extensions tips.
Did you try disbaling launcher pro / launcher pro? So stock tw launcher is working? And wiping the internal sd? Had issues, but this worked first time on win7
Sent from my GT-I9000 using XDA App
TWlauncher/Launcherpro is checked from the list many days ago yes, had it working with Kies only a few days ago (granted after a lot of "tricks" and then suddenly working for no obvious reason).
Been holding off the internal sd format and factory reset. Thats my next step.
No luck. In XP it shows up as "MTP Device" under "Portable devices". Is this how its supposed to look like, or should it be recognized as "I9000"?
And finally. Trick this time was to have Kies running (win 7), also battery where taken out once (telephone locked trying it in XP). Internal SD unmounted, formated, remounter and then factory reset in "privacy".
Snuble said:
No luck. In XP it shows up as "MTP Device" under "Portable devices". Is this how its supposed to look like, or should it be recognized as "I9000"?
Click to expand...
Click to collapse
Just finally solved the same problem for Windows XP. Here the solution:
- uninstall MTP device driver
- I don't know if necessary but I did - remove from windows all related files : wpdmtp*.*
- !!! download Windows Media Player version 11. It contains updated drivers.
- install the player
- connect your device
Now it's recognized in the Device Manager as GT-I9000. And Kies immediately connects to it.
For future reference, how did you uninstall MTP device drivers?
We wont be the last to have trouble with this procedure...
while device is connected you can click right mouse button on it and choose "uninstall"

[Q] USB Debugging/Mass Storage Mode connection to computer issue

Hello folks,
I'm facing this "please insert a disk" issue when connecting my Note to computer via USB Debugging mode / Mass Storage Mode.
I'll let screenshots in the attachment explain itself. #1 shows the screenshot of devices menu when the phone is plugged into the computer in DEBUG mode; #2 shows the screen after I've clicked "connect USB storage" from the drop-down list of the phone; #3 shows what happens when I try to open one of the two "removable disks".
MTP mode works fine, as well as Kies connection. As I finally started exploring the potential of Android platform, I realized that MTP and Kies connection are the most useless connection options for me, and I'd rather leave it in debug mode all day. So has anybody experienced this issue, or had any suggestion on the solution?
As always, many thanks in advance, and many thanks button clicks afterward!
p.s.,
Desktop OS: Win7 Pro X64 SP1
Note: 2.3.6 Stock LB1 Open Germany Firmware, CF rooted LB1 kernel.
Also, I should have all the latest official device driver from Samsung, as I have the latest version of Kies installed (and I discovered a driver folder under Kies' installed location). I'm not so sure about adb driver, but I was able to find the Note to be listed under devices by typing "adb devices". So.. I don't know where could've gone wrong.
Help anyone?
This really sounds weird... I was facing problems of the Galaxy Note not being detected on several Windows7 32/64-Bit SP1 computers as well but this was gone after I installed SAMSUNG_USB_Driver_for_Mobile_Phones.
You are right - from all that i know all required drivers should be available when KIES is installed on your system. Whatis even more strange is that your device seems to be detected as two partitions are available and are displayed in Explorer...
So I would test the following:
- check if your device manager lists any unknown devices
- Uninstall KIES and try to find the SAMSUNG_USB_Driver_for_Mobile_Phones and install those
- check all available USB ports and see if this solves the problem
- try another USB cable
- make sure your (external) SD card is formatted with a Windows compatible file-system e.g. FAT32
Hope this is helpful and helps solving your problem.
Thanks for your reply!
My device manager basically listed all the drivers/devices associated with the phone:
My Device manager shows devices:
Samsung Android Composite ADB interface
Android UMS Composite USB device (x2)
SAMSUNG Android USB Modem
USB Mass Storage Device
USB Mass Storage Device (Android)
I've attached the screenshot when all the drivers being installed when the phone is firstly connected to the computer. Also in the device manager, everything shows "this device is working properly"
I then decided to test with another Note of my friend's (On the same computer). Her Note has no SD card in it, and is completely stock ROM non-rooted LA4 Open Germany firmware. The same thing happened.
One thing worth mentioning: Yesterday, this worked only for once. When I initially encountered this issue, I restarted my computer, and boom, my phone was connected in Debugging mode! However, once disconnected, and I tried to connect it to the computer again, this issue came back. And afterward, no matter how I restart my computer, the phone won't get connected.
I also tried all USB port (USB 2.0 and 3.0), three different cables (2 of them are Samsung OEMs) and failed to address the issue.
I'm nearly exhausted but I will never give up, as this is my only computer and my only phone (haha), and without solving this issue, I'm never gonna be able to view the phone as a USB storage and easily transfer the file from my computer to the phone.
I'm going to try the last thing that I haven't done from the list you posted:
- Uninstall KIES and try to find the SAMSUNG_USB_Driver_for_Mobile_Phones and install those
I believe that I can keep the driver folder in the Kies' folder, as I believe those are the newest Samsung driver, given that the Kies was the latest release version.
So far, I can only conclude that this issue is not related to specific phone but the Windows 7.
And thank you for your help btotaku!
If anyone has any insight into this issue, please help me. Thumbs up for you!
BTW, I was able to extract both SAMSUNG_USB_Driver_for_Mobile_Phones.exe from under Kies' installation path under Program Files x86 folder, and an uncompressed folder of all kinds of drivers for Samsung device, called "USB Drivers".
And looks like I was wrong. The newest version of SAMSUNG_USB_Driver_for_Mobile_Phones I had was 1.4.8. While the driver that came with the newest Kies was 1.4.103
I'll post back soon
Reinstal Windows on your PC bro.
Problem fixed.
is that your internal memory or the sd card?
Same thing happens either with SD card in the phone or not
avetny said:
Reinstal Windows on your PC bro.
Problem fixed.
Click to expand...
Click to collapse
That's the last thing I would do

Device Won't Connect to PC

For the past week I've been trying solution after solution found from the net to try and get my HTC One to connect to my computer and show up as a portable device. I'm running Windows 7 x64 SP1 with all updates possible, latest drivers and chipset drivers and even installed optional drivers to try and fix the problem. I've tried USB Debugging and nothing happens, tried uninstalling all drivers from USB device manager and reinstalling which also didn't work, tried installing MTP drivers seperatly, nothing happens, tried windows update's htc drivers, they fail to install every time.
My problem in short is, I cannot get my device to connect to the computer so I can use the storage space to add/remove/edit files on my phone.
I've recently tried a program called "DoubleTwist" which actually got the HTC Sync Manager to recognise my phone, but even that shows no storage available.
My details:
Windows 7 SP1 x64 PC,
HTC One in metallic blue 32GB,
HTC MTP Device Drivers Failed
MTP USB Device Drivers Failed x3
Developer unlocked,
USB Debugging On/Off
I can edit in any additional details required.
TrundleButt
Umh, connect the phone at the pc, go to Device Manager (windows logo + x -> device manager), and unistall all the voice about the one.
After go to the control panel, and unistall the htc driver from here.
Now, install HTC sync.
For me and other friend worked.
I've tried uninstalling the failed drivers but they still fail every time i plug the device in, It's not really a problem with htc sync manager as I've pretty much given up on that already. My problem is that I can't get my computer to recognize my device, only as a cd drive which is for the installation of htc sync manager and and relevant drivers.
I've tried your solution 5 times before and it doesn't fix the issue as it's the drivers failing to install and the fact it won't accept drivers for my usb device for MTP or pretty much anything related to my device.
Anyone know of away to remove the bad drivers and install fresh working ones without crippling the use of my mouse and keyboard? because windows suggests I remove the usb host controller drivers which kills the use of all usb ports on my computer, meaning i have to replug them in turn re-installing the usb host controller drivers at the same time.
still got the problem of not being able to connect my device and have it recognized, by the computer as mass storage, removable storage, or MTP. that is the real problem I'm trying to fix, after that I may consider trying to get htc sync manager to work.
Any help at all would be nice... Anyone?
I guess my problem is unfix-able then, just to make it clear, i don't give a stuff about the sync manager, i just want to be able to have my computer recognize my phone so i can access it through my computer...
TrundleButt said:
I guess my problem is unfix-able then, just to make it clear, i don't give a stuff about the sync manager, i just want to be able to have my computer recognize my phone so i can access it through my computer...
Click to expand...
Click to collapse
Got the exact same problem, work PC won't recognise the device. Haven't tried home just yet as this is the first it has occurred. Software update a couple days ago.
Called HTC - no dice, they keep saying install HTC Sync and the drivers.
Anyone else come across this issue/have a solution?
I posted in a different thread, but let me sum up again.
I had a couple of people reporting this issue on Win7 - phone connected to USB, came up as android device with exclamation mark in Device Manager. It really made me think what could have happened, because it was working a week before. I tried different cable, different drivers and realized it was something wrong, when even my phone was not recognized on my friend's PC, yet both of the phones (mine & his) were recognized on my notebook with all the cables and config.
It turned out, that he installed malware stuff and the culprit was iLivid and his friends. It blocked the usb connection somehow. After running Malwarebytes in safe mode, which removed a tons of sh*t, everything worked again.

Fastboot USB error: A request for the USB BOS descriptor failed

Hello all,
I got an old 5830 Galaxy Ace I wanna hand over to a friend. I want to flash stock ROM onto it.
When I start the phone normally I can connect via USB cable and see the files on the device.
However when entering 'downloading' mode (power+volume down+home) I get the error: This device cannot start. (Code 10) "A request for the USB BOS descriptor failed." (copied from Device Manager properties of Samsung USB Composite Device). I also see this ballon pop in in the sys tray
The device does NOT show up in either Odin or Flashtool.
I am on Win 8.1 64bit laptop. I have searched and trawled the internet already and did the following:
- disabled signature verification in startup options of windows
- installed fastboot drivers via flashtool
- installed Samsung USB drivers
- tried 4 different USB ports and two different cables (and also on another laptop)
Can anyone give me a suggestion. I have not found 5830 specific USB drivers for example (nor do I know if they even exist). Any help is appreciated!
Regards,
Roel
SOLVED...sort of...
I used a workaround. I used a Windows 7 computer and there it worked perfect.
roel1976 said:
Hello all,
I got an old 5830 Galaxy Ace I wanna hand over to a friend. I want to flash stock ROM onto it.
When I start the phone normally I can connect via USB cable and see the files on the device.
However when entering 'downloading' mode (power+volume down+home) I get the error: This device cannot start. (Code 10) "A request for the USB BOS descriptor failed." (copied from Device Manager properties of Samsung USB Composite Device). I also see this ballon pop in in the sys tray
The device does NOT show up in either Odin or Flashtool.
I am on Win 8.1 64bit laptop. I have searched and trawled the internet already and did the following:
- disabled signature verification in startup options of windows
- installed fastboot drivers via flashtool
- installed Samsung USB drivers
- tried 4 different USB ports and two different cables (and also on another laptop)
Can anyone give me a suggestion. I have not found 5830 specific USB drivers for example (nor do I know if they even exist). Any help is appreciated!
Regards,
Roel
Click to expand...
Click to collapse
hi, i had same USB problem, windows7 worked for this old phone

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