This is kind of a weird one, but I'll try to explain. My screen does exactly what it should do if I have it in the palm of one hand. I can swipe, tap, do whatever I want with the other hand - as long as the phone is in the palm of one hand. If I put the phone flat on the couch or on a table, or if I put it in a mount in my car and then try to press the screen, it's as if I'm not touching it at all. It will occasionally pick up some of my presses, but it's not nearly where it should be. I have noticed this with the case on and with the case off. I have a screen protector, but it's one of those self-healing jobs and not one of the tempered glass screens. Anyone else notice this?
I have also noticed that my data connection and speeds on 4G LTE is sometimes lacking when it shouldn't be. I can be in a suburban area, and I'll notice that Waze is "searching for network" more than it should be. I also noticed at my daughter's high school softball field last night (maybe 100 people on hand) that my connection to basic sites was very slow. It seems like I read that this was a thing for some people, but I wanted to gauge here and see if any of you have seen this pop up.
Thanks in advance.
Related
Ok, so I thought I was having a touch sensitivity problem on my Nexus 4, because often a touch or a swipe would go unrecognized...
Then I realized I was noticing it especially in these two situations:
-Turning wifi slider switch on/off
-Swiping back to a previous tab in chrome
Turns out, what was going on was when I reached that far with the thumb, my palm was touching the curved edge of the screen, making it think I was already touching with a different finger. This "numbed" the screen from my intended touch until I shifted my hand slightly, releasing the unintended multi-touch situation. This made the issue seem sporadic.
I am not saying this is what all other people are experiencing, I am just putting it out there in case someone else is unknowingly doing the same thing. I could also imagine typing errors on the far side of the keyboard for people with certain hand shapes.
It seems almost unavoidable due to the thin bezel and rounded edge, but I would think problem could be avoided with some clever "palm touch near edge" recognition code, but until then I just have to get used to not gripping the phone so tight.
-copperwatt
I think that might be the case also. In some instances, it seems like I can't tap on the screen, but it can swipe and if I reposition my hand, it will work.
Please Read before "Flaming!" - I do NOT work for Samsung!!! I also did not find an ongoing thread for this issue... so If I missed an already open thread, forgive me. Also, please excuse the length of the post... trying to describe this as best I can to get feedback from others!! (Mainly, do I need to exchange this ONE, no pun intended.)
I picked up my ONE from BB yesterday - Sprint Version - Serial FA##BS - FYI
After messing with it for a bit I noticed the signal would jump all over the place, from 1-6 bars. Normally my EVO LTE would jump from 4-6 bars, but not nearly as much movement as my new ONE.
I did not want to put the words "Death Grip" in the title as I'm sure I would be immediately flamed left and right! But unfortunately, it seems that my phone does indeed have a grip issue.
So, here is what I have figured out so far and I might make a video to better describe this if need be...
First and foremost, I believe this to be a LEFT Handed problem, as I am left handed and tried holding the phone in the same way in my right hand without major issue. I normally hold my phone from the middle, to the bottom of the device... thumb pointed up along the left side of the phone. Index finger on the back pointing towards the top right of the phone. Middle and ring finger curled around the phone near the bottom third of the phone and pinkie underneath for balance.
Again, I am using my left hand for this and when switching to my right hand, I do not have the same signal loss. While looking at my phone and the position of my hand, I noticed that the fleshy part of my palm, near my thumb was "gripping" the bottom left corner of the phone. Hence touching both the back and front aluminum parts as well as covering the white plastic in that corner.
This led me to a few tests, of course by this time I already thought it could be a left/right issue so I held the device in what I guess could be a "pinch" position. Gripping the very bottom left corner of the device with my Index and Thumb, middle finger underneath for balance. (Please be VERY careful if you try holding your phone this way, do so above carpet or soft surface at the very least!!!)
Holding the phone this way really took a toll on the Network Signal, bringing it down (up?) as much as 18-24 dBm (From 5/6 bars to 1/2 bars)
I tried all of this using my right hand, but really saw no defining difference other than it felt weird! But signal seemed fine.
Early in my testing I decided to hold the phone up high, again left handed, and noticed random 1 bar WIFI signal loss. But the Network Signal was fine. After going back and forth with it, trying to recreate a similar holding position as I normally hold the phone, I turned the phone upside down. This gave me my "regular" grip and consistently dropped WIFI 2 bars. Although I have not been able to get the "pinch" grip to do really anything up top.
WIFI seems to be less affected, especially as most won't hold the phone there unless in portrait mode. Which I have not worried taking notes on... yet! So far, just north/south testing.
Another thing with the WIFI, I did these tests in 3 different places in my house and when I was at my desk 4 feet away from my router, I had no issues. But in the back of the house (Bedroom/Bathroom... where you need wifi!!) is where I saw the effects.
Network signal seemed to be affected everywhere, but less when outside.
Also, it usually took about 5-7 seconds for the effect to take place when switching holding positions, but the signal would hold steady (whether good or bad) for long periods of time.... minutes in this case.
I have included a few pics, and will do a video if need be, but would love some REAL feedback from other ONE owners. And if you do reply, please let me know where you got your one, I.E. Sprint, from HTC, At&t, other, etc.
Excellent feedback!
You're holding it wrong!!! >:[
Sent from my SPH-D710 using xda app-developers app
Tried holding mine (Sprint) like you described. I dropped from 5 bars to 2.
---------- Post added at 05:57 AM ---------- Previous post was at 05:23 AM ----------
Something of note. Held the phone lefty to drop the signal and then ran OpenSignal's speedtest. Signal jumped back up to 5 bars (-85dBm). Maybe something to do with how/when the antennas tune themselves.
Sent from my HTCONE using Tapatalk 2
Hi, I have the phone for a month now, its 4 months old. This problem is on since I bought it.
When I try to slide notifications roll-down panel from the top, it is sometimes almost impossible to do. When I do it with whole thumb, it goes down normally, but when I try with other smaller fingers, it wont respond. Also in chrome, I have problems editing www address bar, because it just wont respond to touch. It responds immediately when the phone is in vertical position and I tap there with my thumb.
Since rest of the screen works fine and that particular area works well in certain conditions, I am wondering, if there is some kind of calibration app or setting for digitizer. Phone has not been dropped down, nor it has scratches or anything on display. I have screen protector and so I assume it can be somehow related to it. I have almost simillar issue with old HTC Touch Pro years back, but there was an option to calibrate touch screen with stylus. So I am just wondering, if someone can advise something to do. I really dont feel like waiting 30 days solving it by dealer.
Nexus 7 responds way better on the edges than my One. Also, bottom edge and sides are working fine.
As I am trying to do this over and over I have noticed, that when I click digitizer in chrome on text in adderss bar, there is no respond, but when I click just a bit above the text, it responds with any of my fingers, So it seems like its moved up or something (if you know what I mean, I can not really explain this any better
123talis said:
Hi, I have the phone for a month now, its 4 months old. This problem is on since I bought it.
When I try to slide notifications roll-down panel from the top, it is sometimes almost impossible to do. When I do it with whole thumb, it goes down normally, but when I try with other smaller fingers, it wont respond. Also in chrome, I have problems editing www address bar, because it just wont respond to touch. It responds immediately when the phone is in vertical position and I tap there with my thumb.
Since rest of the screen works fine and that particular area works well in certain conditions, I am wondering, if there is some kind of calibration app or setting for digitizer. Phone has not been dropped down, nor it has scratches or anything on display. I have screen protector and so I assume it can be somehow related to it. I have almost simillar issue with old HTC Touch Pro years back, but there was an option to calibrate touch screen with stylus. So I am just wondering, if someone can advise something to do. I really dont feel like waiting 30 days solving it by dealer.
Nexus 7 responds way better on the edges than my One. Also, bottom edge and sides are working fine.
As I am trying to do this over and over I have noticed, that when I click digitizer in chrome on text in adderss bar, there is no respond, but when I click just a bit above the text, it responds with any of my fingers, So it seems like its moved up or something (if you know what I mean, I can not really explain this any better
Click to expand...
Click to collapse
Not normal, I woudn't bother caliberating it. Just return it to the store, or try warranty via the htc website.
In my case htc always came to my place to get the phone, and they always brought it back after a week or so.
They have a great service
killerbie said:
Not normal, I woudn't bother caliberating it. Just return it to the store, or try warranty via the htc website.
In my case htc always came to my place to get the phone, and they always brought it back after a week or so.
They have a great service
Click to expand...
Click to collapse
Problem is, that in my country, there is no official service center, thus it has to be sent to our neighbor, and because of that, it takes forever to work it out. I could live with that, if there is no self-help, but I was just wondering whether there is some app or setting or not.
I have experimented with various screen protectors on the Moto X. The one that I have on now covers the left side portion by the ear speaker. I have also seen screen protectors that purposely have this area cut out of the screen protector. I believe that this is where the light sensor is. I have been trying this screen protector out for a couple days (it is a anti-glare kind and is opaque) I have noticed that the active notifications don't come on as much...however, this may all be in my head. Curious if anyone else had tested this. See attached picture.
The screen protector I used ( Xtreme guard) has an extra area cut out to the left of the speaker, i guess for the proximity/light sensors..
and I don't have any issues with active notifications.. maybe you can cut it out?
That is the proximity / light sensor. Play with it when you're in a call - cover it up with your finger, and the screen goes off, remove your finger, and the screen comes back on. That's how your phone knows it's up to your face and to turn the screen off so you don't accidentally face dial. Some screen protectors don't affect it, others seem to. I don't doubt that your active notifications are funny if that piece is covered up. I had a tempered glass protector on that covered it. I had some issues with the screen not coming on when I took my phone away from the face to end the call. Sometimes active display would randomly turn on when the phone was sitting still on my desk. After I switched to a different brand that didn't cover it up, my problems went away.
Thank you for the info. I had a feeling that there was something up because it was acting a little random after putting that protector on. I don't think all companies really test their accessories on the phones they make them for...other than that they fit okay but not if they affect performance. Those test would take too much time. Funny thing is I got them from a Sprint store and they were $20 for two :/ . I found some, actually the exact one's Moto's sight selling, on Amazon for around six dollars something and they have a space cut out for that area.
So i started to try and use air gesture and immediately was frustrated with it. The instructions seemed fairly easy but also aren't crazy clear.
First it might just be me but I had to hold my hand further away from the screen than I thought. You'll hold your hand out a few inches above the camera and it will come up with the little blue/green status bar. I didn't see anything really mention this bar and was confuse by it. All it really means though is that the camera is on and watching. Secondly, you'll raise your hand about another 3 inches away and make a "loose" claw. I saw this because I was doing a really like pinched/clutched claw hand and it would NOT recognize it. Sort of pretend like you're grabbing a crystal ball rather than a gumball (sorry if this is a really odd example).
After this you should see the helper come up and show your hand. My biggest problems were distance and hand form.
Also, for hand id, you have to turn on "cover to wake for hand id" to get the screen to wake up with it. This isn't on by default. You essentially do the same things as air gesture, just holding your hand a few inches off the screen.
In the end I can't see hand ID as extremely useful myself, but the air gesture could be great in the right situation.
Good write up, spot on.
Found this video from LG that shows exactly what you described, so if you need a visual aid to go along, here it is.
https://www.youtube.com/watch?v=GiAgEsH2p10
I find being able to just place my hand over the phone to wake and unlock rather my favorite use of this. Knocking the screen twice is ok for wakeup but it describes as being able to turn it off..doesn't ever seem to work. Opening up the music app and controlling it without touching the phone whilst driving (and the phone is in my hands free cradle) has been pretty useful once I memorized the distance and gesture so I don't have to look at the phone at all. If LG expands this functionality ever it could be quite useful..allow you to let the camera film custom gestures and connect that gesture to whatever function you like, and such.
phillymade said:
Good write up, spot on.
Found this video from LG that shows exactly what you described, so if you need a visual aid to go along, here it is.
https://www.youtube.com/watch?v=GiAgEsH2p10
Click to expand...
Click to collapse
Thanks for posting the video, I finally did it! I'm fairly impressed, but find it to still be pretty uncooperative. Of course, I could spend a lot of time perfecting my technique, but I think it really needs more development. It's just waaaaay too fickle, especially if you have to pull your hand away for a split second.