Database Develop

Problem with PocketShield

Hi,
does anybody here use PocketShield?
I experience a strange problem - time to time when I unlock my phone the whole top bar disappears. The Start button, the Close button...everything.
I can't do anything with the phone - the only solution seems to be to navigate to the programs tab (via TF3D), select All programs and run the Lock - this locks the phone again and when I unlock it then suddenly my top bar is back. It seems to be completely random.
I know that there is a forum on the developers site but I was wondering if any of the bright minds here could help me ;-)
I am running the 2.0.6.2 free version.
I will try to post it to the official forum as well.
Cheers.

ferus said:
Hi,
does anybody here use PocketShield?
I experience a strange problem - time to time when I unlock my phone the whole top bar disappears. The Start button, the Close button...everything.
I can't do anything with the phone - the only solution seems to be to navigate to the programs tab (via TF3D), select All programs and run the Lock - this locks the phone again and when I unlock it then suddenly my top bar is back. It seems to be completely random.
I know that there is a forum on the developers site but I was wondering if any of the bright minds here could help me ;-)
I am running the 2.0.6.2 free version.
Click to expand...
Click to collapse
Mine locks up when Gyrator2 tries to rotate the screen on incoming calls. Really annoying. I want to be able to rotate my screen in most programs, but it always seems to screw up my incoming calls and creates more lag...I'm gonna try to go back to sensorlock instead of pocketshield...
I will try to post it to the official forum as well.

ferus said:
Hi,
does anybody here use PocketShield?
I experience a strange problem - time to time when I unlock my phone the whole top bar disappears. The Start button, the Close button...everything.
I can't do anything with the phone - the only solution seems to be to navigate to the programs tab (via TF3D), select All programs and run the Lock - this locks the phone again and when I unlock it then suddenly my top bar is back. It seems to be completely random.
I know that there is a forum on the developers site but I was wondering if any of the bright minds here could help me ;-)
I am running the 2.0.6.2 free version.
I will try to post it to the official forum as well.
Cheers.
Click to expand...
Click to collapse
I had to same problem. I had Gyrator2 running which rotated the screen and screwed up Pocketshield screen.
I put an Event in Gyrator2 to disable rotation when in PShield screen.
The Event should be the same as Manila's except application/window title is "PShield"
That fix the problem.

i get odd issues as well
I agree, I get odd issues as well. I get the occassional hang, crash, missing bar etc. I uninstall pocketshield and I don't get issues. I'm using NATF 2.3 rom. I paid for it and it worked ok for a while until I noticed these intermittent problems...

wmserver said:
I had to same problem. I had Gyrator2 running which rotated the screen and screwed up Pocketshield screen.
I put an Event in Gyrator2 to disable rotation when in PShield screen.
The Event should be the same as Manila's except application/window title is "PShield"
That fix the problem.
Click to expand...
Click to collapse
I created a rule in Gyrator almost immediately after installing PS - I didn't want it to rotate the PS screen.
I left it up to Gyrator to get the window name and now my rule is set for the window #NETCF_AGL_BASE_.
But my problem is not in rotating, my problem is in unlocking (at least I think so). Anyway, will try to change the window name to PShield and see if it makes any difference.
EDIT
Nope it didn't. The top bar disappeared again during the first seconds of my testing :-(

ferus said:
Hi,
does anybody here use PocketShield?
I experience a strange problem - time to time when I unlock my phone the whole top bar disappears. The Start button, the Close button...everything.
I can't do anything with the phone - the only solution seems to be to navigate to the programs tab (via TF3D), select All programs and run the Lock - this locks the phone again and when I unlock it then suddenly my top bar is back. It seems to be completely random.
I know that there is a forum on the developers site but I was wondering if any of the bright minds here could help me ;-)
I am running the 2.0.6.2 free version.
I will try to post it to the official forum as well.
Cheers.
Click to expand...
Click to collapse
An updated version has now been released (9th Dec) to fix this problem...

rmjjjt said:
An updated version has now been released (9th Dec) to fix this problem...
Click to expand...
Click to collapse
Thank you my friend for letting me know. If this is indeed fixed I don't mind paying the $13. Will check it right now.

New version available today - but it's not working correctly. after I use the slide bars one time to ignore a call, every call after that is missing the slide bar (answer and ignore soft buttons are there though) and when caller hangs up before I take any action PS just sits there, like it's stuck. Sounds like the same problems you describe earlier.

Im using PocketShield, but I was wondering - the phone always locks after I insert the stylus (I have Touch HD), after a while PocketShield kicks in and after that if I want to unlock the device, I first have to unlock the "normal" lock and then the PocketShield. Really annying.
Is there a way to disable the lock after stylus insertion?

chetlet said:
New version available today - but it's not working correctly. after I use the slide bars one time to ignore a call, every call after that is missing the slide bar (answer and ignore soft buttons are there though) and when caller hangs up before I take any action PS just sits there, like it's stuck. Sounds like the same problems you describe earlier.
Click to expand...
Click to collapse
actually i just experience this an hour ago.. also every time I slide the keyboard to unlock my Fuze the screen freezes on the landscape mode. all keys on the keyboard besides the windows key. I hope they fix these bugs right away..

I have the same problem with the top bar disappearing. I'm not running Gyrator or anything like that. I'll try a new version when the bugs mentioned have been ironed out. It is a great product though. I do like it.

Are any of these being posted in the PocketSheild forum? They need to know the bugs.

cheez said:
Are any of these being posted in the PocketSheild forum? They need to know the bugs.
Click to expand...
Click to collapse
yes many people posted on the pocketshield forums with same issues...

i dont know if anyone else is having this issue... but
i seems that when slide to answer is activated PSPP some calls get answered automatically... and it takes me to the "talking" screen immediately.
any help on this issue would be super!

I'm having other issues with PocketShield. I didn't have this same problem with version 2.0.6.3, but with version 2.1 I started to have problems with my alarm notification. When the alarm goes off, it just quickly vibrates once and just stops if it's in a locked state. Also, I noticed a heavy battery drain issue--the battery charge would drop about 10% each hour. Once I uninstalled it, the problems with the alarm and battery drain stopped.

Even with the new version (2.1.0.1) I still have problems answering phone calls. I'll slide to answer and the phone just keeps ringing. I hit the "Send" key and nothing happens. I hit the "Answer" soft key and still nothing....
Anyone else still see these problems?

I have a different issue, when phone is not locked and I have an incoming phone call, pocket shield kicks in and shows me "lock screen" where I have to slide to unlock the device and only then I get the standard "Incoming call" screen...
v2.1.0.1

Major Problems
Well I was gonna pay for it but their payment server seems to be phishing site. Also it crashed SQB and when I uninstalled it, the program removed my outlook email account. Sorry but looks like malicious program so going back to an old sensor lock. I did like the software interface but Paypal confirmed me, so I shouldn't need to give you my personal information to pay for the software. No shipping means I am not giving you my phone number and address, etc. Sorry too many questionable things going on for a screen lock... rule is KISS and since this programmer isn't doing that then dump it off my device is my rule.

Neo_ said:
I have a different issue, when phone is not locked and I have an incoming phone call, pocket shield kicks in and shows me "lock screen" where I have to slide to unlock the device and only then I get the standard "Incoming call" screen...
v2.1.0.1
Click to expand...
Click to collapse
version 2.1.0.4 is out and is supposed to fix that problem..

I ran the site and its fine why do you say its a phishing site?

Screen wake up issue ?

My wife's S5 fails to wake up after multiple home button or side button presses. Sometimes takes a lot of tries!
Anyone else ?
HTC UltimEight ??

Not experiencing anything like that here. Wakes up the first click every time.

I have this problem too. Are you running ART?

Had the same issue this morning. Took a minute for it to come on.
Sent from my SAMSUNG-SM-G900A using xda app-developers app

I did notice a HUGE decrease in wake-up performance while messing with the lockscreen "effects". It seems either using no effect to unlock it, or the watercooler is the fastest (which I like the best anyway).
Also, try turning off the help information and the additional information (such as the weather). The lockscreen weather will effect wake-up time due to it trying to refresh when you wake-up the phone.

I experienced this issue running ART. Been on dalvik since last night and haven't noticed it yet, but it hasn't been long enough to be definitive.

Wow you guys are onto something.
I indeed switched to ART.
Well going back to dalvik to see if it stops.
Thanks guys
HTC UltimEight ??

Jooosty said:
My wife's S5 fails to wake up after multiple home button or side button presses. Sometimes takes a lot of tries!
Anyone else ?
HTC UltimEight ??
Click to expand...
Click to collapse
2 days with mine and I have noticed this several times, some KK custom ROMs had a similar issue so it didn't really faze me but it shouldn't be there on a factory ROM. It has always come on after 2-3 pushes but again this is a brand new totally stock device so WTF?
It seems like there is a slight delay between button push and screen light up so pushing it the 2nd time actually turns it off. If I wait a very long second it lights up without multiple pushes.

[FIX available] Bottom part of the touchscreen stops working

Solution:
Go to Settings (if you're stuck in an app, use the button in your notification panel)
Go to 'System' (try tapping above the broken screen area)
Go to 'About this phone'
That should be all that has to be done! Do note: this fix isn't permanent. Let's hope Nokia fixes this.
Old thread:
Hello all!
When i woke up today and unlocked my phone (while an app is open) the bottom part (starting just above the nav-buttons) of my touchscreen just stops working.
I've had this problem a couple times (at most once per day) since updating from Oreo.
The solution to this problem seems to just to reboot the phone.. (This won't fix it permanently, sadly)
I'm asking if anyone else has this same problem, because i don't know the source of this problem.. (Maybe its because of the app not being P compatible?)
Thanks!

Hi, I have the same problem after the last update (september). Android Pie beta. Almost every morning i have to restart ..
Before the update was enough to just torn off/on the screen .

i don't have this problem on TA-1046 with Pie DP2-DP4.1 or Pie stable... maybe some incompatible apps? you use some for changing NavBar/Gesture area?
although i use XDA NavigationGesture what replace NavBar/Gesture with own, still not having problem, maybe you can try too this replacement, have many more function/settings that stock Pie gesture

for u its bottom touch screen is not working , but for me top of my touch screen isnt working .. and iam facing some serious problems after updating to pie . my phone restarts all of a sudden while charging , app crashes and more , hope hmd fixes this kind of issues in upcoming oct security patch update .

k3dar7 said:
i don't have this problem on TA-1046 with Pie DP2-DP4.1 or Pie stable... maybe some incompatible apps? you use some for changing NavBar/Gesture area?
although i use XDA NavigationGesture what replace NavBar/Gesture with own, still not having problem, maybe you can try too this replacement, have many more function/settings that stock Pie gesture
Click to expand...
Click to collapse
The app i left open last when it happened was "Boost For Reddit"
I'm using the old navbar layout (so no swipe)
dexterboon said:
for u its bottom touch screen is not working , but for me top of my touch screen isnt working .. and iam facing some serious problems after updating to pie . my phone restarts all of a sudden while charging , app crashes and more , hope hmd fixes this kind of issues in upcoming oct security patch update .
Click to expand...
Click to collapse
That's soo weird! I really hope HMD will release a patch soon.. I don't want to downgrade back to oreo

Issue with charging
I am having a charging issue. My phone usb and adapter is working fine with other phones. But when I connect my Nokia 7 Plus below 50%,My phone shows charging And when I tap the screen it doesn't charge. It occurs couple of time. And then It becomes normal and shows rapid charge after 55%. My charging port is fine when I connect it with my Pc usb port. some how the rapid charge doesn't respond. Does anyone have this problem?

Rahul Deshmukh21 said:
I am having a charging issue. [...]
Click to expand...
Click to collapse
What is real time for charge? Rapidcharging is disabled while you activated LCD

Yeah I'm facing similar issues, or did... I'm not sure... but it's been a non-issue for the past ~36 hours now. Here's to hoping it's not an issue any longer. I speculated it might be adaptive battery related somehow, so I tried rebooting my phone just before going to bed Sunday night, but my navbar still worked Monday morning, and this Tuesday it's still working in fact. I did this to test if it stopped working based on time since last reboot, or because some background process being killed due to adaptive battery/doze putting the phone to sleep. But based on my recent experience I think my hypothesis can be rejected. And I'm still not sure what caused it.

STcraft said:
Hello all!
When i woke up today and unlocked my phone (while an app is open) the bottom part (starting just above the nav-buttons) of my touchscreen just stops working.
I've had this problem a couple times (at most once per day) since updating from Oreo.
The solution to this problem seems to just to reboot the phone.. (This won't fix it permanently, sadly)
I'm asking if anyone else has this same problem, because i don't know the source of this problem.. (Maybe its because of the app not being P compatible?)
Thanks!
Click to expand...
Click to collapse
Same for me ta-1046, happened to me twice now. bottom part of screen stops reacting to touch. reboot fixes it.

Hmm... After playing around in the settings while having this problem active, for some reason, going to the phone info section just fixed it... I'm not sure if going there actually did that. needs more testing, I suppose.

+1 I use navigation gestures

STcraft said:
Hmm... After playing around in the settings while having this problem active, for some reason, going to the phone info section just fixed it... I'm not sure if going there actually did that. needs more testing, I suppose.
Click to expand...
Click to collapse
Huh, I'll be damned. When my nav bar was frozen this morning I went into the "about phone" section in the menu, and, lo and behold, my nav bar sprang back to life instantly. Now it might still just be a coincident of course, but it's certainly interesting, and could potentially be a fix where you don't have to reboot.

​
silverphoenix87 said:
Huh, I'll be damned. When my nav bar was frozen this morning I went into the "about phone" section in the menu, and, lo and behold, my nav bar sprang back to life instantly. Now it might still just be a coincident of course, but it's certainly interesting, and could potentially be a fix where you don't have to reboot.
Click to expand...
Click to collapse
surprised me as well that it worked. He could be a good beta tester. lol

Capture of
I managed to capture a video of the bounds of the touch-registration when the bottom 1,5 centimeter of the screen stops registering.
https://imgur.com/xrRB906

Same problem for me after upgrading a couple of days ago. Bottom of the screen (navbar and a bit more) is not accessible. Always happens after a night charging.
Going to the "About phone" menu fixes it. Thanks!
I have seen reports of people with other phones saying this is due to the setup wizard being active and preventing using the navigation bar. Tried some suggested adb commands without success. I will still try to disable the setup wizard app and report back.

IT ACTUALLY WORKS!!
AssKiRK said:
​
surprised me as well that it worked. He could be a good beta tester. lol
Click to expand...
Click to collapse
oh thank you! XD

Updated the OP

Please put a comment here as well: https://community.phones.nokia.com/support/discussions/topics/7000036457?page=1
This might help getting a quicker fix from Nokia.

Looks like the recent October patch still has this issue.
Would be nice if i can get a logcat this issue, but given this issue gets triggered after hours of inactivity, it would take a looong time to sift through the log.
Maybe there's a way to trigger it without waiting?
I can try logging when i do the "about phone" fix, will come back to this.

same isue here.. after chsrging at night nav bar bottom inch not responsive.. will try the phone info thing in the morning... is this software related ? will there be a patch??

Frozen screen after waking up screen

At some point after upgrading to Android 9 I started having the following issue where if the screen turns off due to inactivity and I turn it back on by pressing the power button, I see whatever screen I had open before it went to sleep but it's frozen. Scrolling touching etc still perform (invisible) actions but the screen is frozen until I either press the app switch button or perform some action that would change the current application. While the screen is frozen the drawer from the top works just fine. Also when the app that gets frozen is the desktop (I'm using the default launcher), I can see the background scrolling if I swipe left or right but the widgets don't change, they are frozen.
Does anyone else have the same problem? Any ideas what could be causing it?

Tritonio_GR said:
At some point after upgrading to Android 9 I started having the following issue where if the screen turns off due to inactivity and I turn it back on by pressing the power button, I see whatever screen I had open before it went to sleep but it's frozen. Scrolling touching etc still perform (invisible) actions but the screen is frozen until I either press the app switch button or perform some action that would change the current application. While the screen is frozen the drawer from the top works just fine. Also when the app that gets frozen is the desktop (I'm using the default launcher), I can see the background scrolling if I swipe left or right but the widgets don't change, they are frozen.
Does anyone else have the same problem? Any ideas what could be causing it?
Click to expand...
Click to collapse
FWIW I have not really solved the problem but I am circumventing it by having the screen lock immediately instead of waiting 5 minutes. That way I have to unlock with a fingerprint every time the screen is off, and unlocking refreshes the screen which "fixes" the problem.

Tritonio_GR said:
FWIW I have not really solved the problem but I am circumventing it by having the screen lock immediately instead of waiting 5 minutes. That way I have to unlock with a fingerprint every time the screen is off, and unlocking refreshes the screen which "fixes" the problem.
Click to expand...
Click to collapse
There were lot of reports of glitchy phones after the Pie update.
The cure was a factory reset or software repair with Xperia Companion
Use Xperia Transfer to back up your calls/contacts/texts before you reset the phone

Didgesteve said:
There were lot of reports of glitchy phones after the Pie update.
The cure was a factory reset
Click to expand...
Click to collapse
Can you please link a thread, where users told, that problem is solved after reset?
I have the same frozen display (since Android Pie), when turning display off and on again.
Don´t wish to reset and install all again, if that does not help.
bye,
Ralf

thegrobi said:
Can you please link a thread, where users told, that problem is solved after reset?
I have the same frozen display (since Android Pie), when turning display off and on again.
Don´t wish to reset and install all again, if that does not help.
bye,
Ralf
Click to expand...
Click to collapse
Hi Ralf,
the phone will always work better with a reset after a major update, all the Oreo applications are trying to work under Pie. Sometimes it works, sometimes it doesn't. Oreo apps aren't made to work under Pie and they can error.
here, is one example, or another, but I didn't jump to Pie because of all the negative feedback and the scores of people trying to downgrade.
A reset will fix your problem and if you use Xperia transfer then the amount of personal information lost will be minimal.

Thanks for the links.
Didgesteve said:
all the Oreo applications are trying to work under Pie. Sometimes it works, sometimes it doesn't. Oreo apps aren't made to work under Pie and they can error.
Click to expand...
Click to collapse
This sounds to me, the combination of "old" Navi-apps with Pie is the problem. May be only with Pie on some Sonys.
I'm afraid, a reset will not change the frozen display.
All other apps till now do not freeze after display-on except MagicEarth and Osmand+
This 2 apps i deinstalled (+ deleting the data) and installed again.
A reset will fix your problem and if you use Xperia transfer then the amount of personal information lost will be minimal.
Click to expand...
Click to collapse
Xperia transfer shows me only 2 apps for backup.
I'll probably try a reset in the next few days anyway.
bye,
Ralf

thegrobi said:
Thanks for the links.
This sounds to me, the combination of "old" Navi-apps with Pie is the problem. May be only with Pie on some Sonys.
I'm afraid, a reset will not change the frozen display.
All other apps till now do not freeze after display-on except MagicEarth and Osmand+
This 2 apps i deinstalled (+ deleting the data) and installed again.
Xperia transfer shows me only 2 apps for backup.
I'll probably try a reset in the next few days anyway.
bye,
Ralf
Click to expand...
Click to collapse
Looks like there is know issue with the Osmand+, the date of the post is may last year, but it may just be a 'feature'
When backing up with Xperia transfer, make sure you select all the boxes that are optional. It's things like text messages/contacts/phone history that are useful after a reset. Some apps can't be moved and have to be downloaded directly from the playstore, but Google should give you that option, after you log back in to the wiped phone.
Edit: I can recomend Sygic, free maps for one country, works without data.

In the meantime, I found more users with this problem and a little solution that another user describes:
I can confirm I have the exact same issue since Android 9 with my Xperia xz1 compact.
I normally have no lockscreen options set. So when I wakeup the Phone, it sometimes kind of 'locks' the screen. Widgets do not respond, I cannot switch home screens. The time on the status bar remains correct. If I then click on an app and go back, everythning behaves normally.
So I'm quite sure this must be a software issue, as other people have this problem to.
My workaround for now is to have a lockscreen option aktive. But I would rather have not, for conveniance.
I tested this also with safe mode and complete factory reset of the phone. The 'bug' is still there.
Click to expand...
Click to collapse
If I disable lockscreen, then apps stop when it is switched on again. However, I always have to enter pin or use fingerprint sensor, or smart lock.
This often does not work when cycling and is dangerous when cardriving.
On Android 8, the lockscreen did not need to be active.
So the problem is not Osmand and MagicEarth.
It is a Sony 9 bug with Android 9.
bye,
Ralf

Found in an other forum an easy method to reproduce the problem.
disable the screen lock (it must be set to "None");
lock the phone and then unlock it;
lock and unlock it again.
Click to expand...
Click to collapse
bye,
Ralf
---------- Post added at 01:50 PM ---------- Previous post was at 01:20 PM ----------
Because I believe that Sony will not fix the error, I could imagine a solution:
An app (possibly tasker), which puts a selectable running app from foreground while pressing the power button in the background and immediately brings it back to the foreground.
Does anyone know such a tool?
bye,
Ralf

[/COLOR]Because I believe that Sony will not fix the error, I could imagine a solution:
An app (possibly tasker), which puts a selectable running app from foreground while pressing the power button in the background and immediately brings it back to the foreground.
Does anyone know such a tool?
bye,
Ralf[/QUOTE]
So, did you ever find a solution?

phone randomly turning off

Hey all just checking to see if anyone has same issue, it is persisting beyond an update. I plug in for night and usually every morning screen is off. Takes me holding down power button for ten seconds for it to come back. Not sure if I'm rebooting phone and it was on or if it was off.

Same here. Got it 2 times. No idea!!!

Exactly same issue, happens every 3-4 days.

I have same problem. After last update, that hapoend 3 times already. I wonder why...

Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.

From your list I'm using only Spotify. However I'm afraid that my phone was turning off even before I got this app. Will check anyway (already uninstalled it), and will let you know.
What I can say for sure is that my phone is switching off completely (not only display) as all my Bluetooth devices are disconnected straight away.
Hope we will find a solution for this issue!

it happened to me twice as well, having the phone for almost 2 months. It is a bit annoying and I dont understand why it happens. Among the list of these apps, I only have Spotify installed as well.

I dont have any apps from Your list. My phone turned off twice since last update, before that, for 1 month everything was ok. Now seems good aswell, we will see.

Seems like its none of the apps. My phone also completely disconnects from my devices and none of the buttons work (like double press volume button for camera). Have to hold the power button for a while and it starts up.

My Always on display is off
Random phone off was happening before the update and it's still happening after!
Also at times phone send to be so sluggish! 7gb+ram still available at that time.
North America 12gb/512gb.
All stock.
Sent from my ASUS_I001DC using Tapatalk

Ok, this issue together with the reported complaints of dust in camera lens has made me hold on the purchase of this phone.
Isn't there an official ROG II forum where all of you can complain so Asus can look into this issue maybe request dump files and resolve it once and for all?

baddar said:
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
Click to expand...
Click to collapse
Well my doesn't randomly turn off and I'm using blockada if that sheds any light...
Also, I don't use Spotify

I have deleted all the apps. Literally done a reset to the factory settings to see what happen and this morning phone turned off again... That's really annoying.
I have found relevant topic on Asus forum: https://zentalk.asus.com/en/discussion/12715/rog-phone-2-12-512-freezes-and-auto-restart-problem
Looks like they are not fully aware of the problem....

Is there any update for this case?
I'm experiencing random hangs as well after updated the firmware to the latest. It reads my power button and will shows the options to reboot but the UI is totally not responsive, have to hard reset it Everytime.

Since factory reset everything seems to be fine, however it's just few days since I have done it.
09/12/2019 - I can confirm that after factory reset everything works fine. If anything change I will let you guys know straight away.
02/01/2020 - Annnnnd it's back... After few weeks phone started switching off again and tbh the whole thing intensified. Yesterday phone went off 9 times. On top of that when it's off it drains battery like crazy - 5mins and 20% is gone. Bluetooth doesn't work properly as well. I'm aware that others don't have any problems with ROGII, however I'm afraid that due to personal experience I won't buy Asus phone again and won't recommend it to anyone.

Rog phone 2 turns off automatically
Same problem here happened twice in 2 days everytime phone is off i have to hard restart to switch on the phone
Does anybody got any solution for this problem

Yes I have faced a similar issue since I have updated to android 10 beta. This happened once. I left my phone for charging and the screen blacked out. I had to press the vol up+dwn and power to restore the functionality. Strange.

Shahruq said:
Yes I have faced a similar issue since I have updated to android 10 beta. This happened once. I left my phone for charging and the screen blacked out. I had to press the vol up+dwn and power to restore the functionality. Strange.
Click to expand...
Click to collapse
What version of beta you use?
It happened to me twice in three months. The smartphone got stuck/freeze in standby mode: no response from the physical buttons or touch. I use the official android 9 rom.
I managed to restart it with the power button and volume up/down pressed for 15 seconds.

baddar said:
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
Click to expand...
Click to collapse
No apps install in the list nd it randomly switch off my phone it's software issue

Mine started turning off after 1 minute of use. Couldn't stop it nor control it.
Managed to barely get the WhatsApp backup and then factory reset the device. So far things are ok. But setting up from scratch is a pain in the ass.
I suspect that I tried to enable twin apps on WeChat while being on Nova Launcher. That may have triggered something, But I'm not sure.