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I bought a US Cellular Moto X off of Ebay. I unlocked the Moto X successfully since I receive the message each time I turn on my phone but no unlock menu popped open.
I have the correct T-Mobile SIM card, I am able to search the internet but I can't make calls, receive calls, and the same for texts. When I call, I receive the welcome to verizon wireless message and the texts do not go through.
Please help.
Unlock US Cellular Moto X To Use On GSM
Unlock US Cellular Moto X To Use On GSM
I was told I can do this but I need to download a jellybean/ROM, anyone know how to do it?
I am to receive texts but I can not send texts, make or receive phone calls
Anyone?
Did you set the proper APN?
Sent from my XT1058 using Tapatalk
linuxgator said:
Did you set the proper APN?
Sent from my XT1058 using Tapatalk
Click to expand...
Click to collapse
directions, please
APN? no option
AndyRacki said:
APN? no option
Click to expand...
Click to collapse
If you go to the main settings menu, then under Wireless & Networks, select More... and in the new screen that pops up, select Mobile networks, then Access Point Names, you'll have to find the APN settings for your carrier and add them manually if they don't show up when your SIM is inserted.
linuxgator said:
If you go to the main settings menu, then under Wireless & Networks, select More... and in the new screen that pops up, select Mobile networks, then Access Point Names, you'll have to find the APN settings for your carrier and add them manually if they don't show up when your SIM is inserted.
Click to expand...
Click to collapse
When I go to Mobile Network, Access Point Names doesn't show up at all.
AndyRacki said:
When I go to Mobile Network, Access Point Names doesn't show up at all.
Click to expand...
Click to collapse
There is a way to access the APN list using a hidden programming menu. I don't know if the dialer shortcut will work on the version you have, but to try it, dial ##7764726 if it works and asks for a password, use 000000
One of the options should be APN controls. Hopefully T-Mobile US will be one of the APNs.
Is it possible that there might be a problem with your SIM card since some features work and others dont?
linuxgator said:
There is a way to access the APN list using a hidden programming menu. I don't know if the dialer shortcut will work on the version you have, but to try it, dial ##7764726 if it works and asks for a password, use 000000
One of the options should be APN controls. Hopefully T-Mobile US will be one of the APNs.
Is it possible that there might be a problem with your SIM card since some features work and others dont?
Click to expand...
Click to collapse
I'll try that.
It's US Cellular phone but I use T-Mobile SIM card, it was a brand new sim card. When I dailed, I kept getting "Welcome to Verizon Wireless"
Thanks, I'll let you know how it goes in a few hours.
According to US Cellular's webs site, their device supports CDMA/EVDO, since you are trying to use it on T-Mobile, you'll need to manually switch the phone to GSM/UMTS mode, or Global Mode. (App drawer -> Settings icon -> (under Wireless & Networks) More... -> Mobile Networks -> Network Mode).
While in there under Mobile Networks, you'll also need to tap on Access Point Names... If the APN settings came down automaticlly from T-Mobile you need to select it. If no entry for T-Mobile exists, you'll need to find the settings and create one. (Google found them when I looked) NOTE: with Android JB 4.2.2 on my Verizon X (XT1060, also supports CDMA/EVDO in addition to LTE and GSM), the APN settings came down automatically. After upgrading to KitKat 4.4, I had to manually enter them.
When I setup my Verizon X for use with my T-Mobile SIM, I couldn't get MMS working for some reason, even though I was using the same APN settings as my T-Mobile Galaxy S3.
Also, keep in mind that T-Mobile uses 1700/2100 AWS for their HSPA+. As far as I know, only the T-Mobile version and GSM Developer edition supports this band, so you might not get "4G HSPA/HSPA+" with your X even after setting it up correctly. If you are lucky, and are in one of the areas where T-Mobile has completed re-farming their spectrum, you will get H+.
Good luck.
linuxgator said:
There is a way to access the APN list using a hidden programming menu. I don't know if the dialer shortcut will work on the version you have, but to try it, dial ##7764726 if it works and asks for a password, use 000000
One of the options should be APN controls. Hopefully T-Mobile US will be one of the APNs.
Is it possible that there might be a problem with your SIM card since some features work and others dont?
Click to expand...
Click to collapse
Dailer didnt work. No option for APN.
https://docs.google.com/file/d/0B7C6m9P1nWgvS2ZieGFSM0hQQ0k/
got the 4g symbol in the status bar and I received texts but I cant send texts, make calls
AndyRacki said:
Dailer didnt work. No option for APN.
https://docs.google.com/file/d/0B7C6m9P1nWgvS2ZieGFSM0hQQ0k/
got the 4g symbol in the status bar and I received texts but I cant send texts, make calls
Click to expand...
Click to collapse
Based on that screen shot, your preferred network mode is still set to LTE/CDMA... that is wrong for T-Mobile. (SEE POST #12 of this thread!!) You want it to be GSM/UMTS or GLOBAL!! And you want to have the boxes checked for Data Enabled and Data Roaming.
You do not have options for Global Data Roaming Access and Access Point Names which I have on my Verizon Moto X, so that makes me question a few things....
In the first post you say you successfully unlocked your phone.. do you mean SIM Unlocked, or BootLoader Unlocked??
Also in the first post you mention seeing a message each time you reboot.. What exactly does the message say?
I ask because if you unlocked the boot loader, your phone could still be SIM locked and therefore not recognizing the T-Mobile SIM properly, and not giving you the Global options and APN options needed for GSM mode.
KidJoe said:
Based on that screen shot, your preferred network mode is still set to LTE/CDMA... that is wrong for T-Mobile. (SEE POST #12 of this thread!!) You want it to be GSM/UMTS or GLOBAL!! And you want to have the boxes checked for Data Enabled and Data Roaming.
You do not have options for Global Data Roaming Access and Access Point Names which I have on my Verizon Moto X, so that makes me question a few things....
In the first post you say you successfully unlocked your phone.. do you mean SIM Unlocked, or BootLoader Unlocked??
Also in the first post you mention seeing a message each time you reboot.. What exactly does the message say?
I ask because if you unlocked the boot loader, your phone could still be SIM locked and therefore not recognizing the T-Mobile SIM properly, and not giving you the Global options and APN options needed for GSM mode.
Click to expand...
Click to collapse
Thanks, made the changes.
It is BootLoader Unlocked not SIM unlocked.
The message I get is about the warning about the bootloader being unlocked.
I believe it is SIM locked still.
AndyRacki said:
Thanks, made the changes.
It is BootLoader Unlocked not SIM unlocked.
The message I get is about the warning about the bootloader being unlocked.
I believe it is SIM locked still.
Click to expand...
Click to collapse
Yes, if not SIM unlocked, you're stuck. You need to get it SIM UNLOCKED.
Take a look at this thread -> http://forum.xda-developers.com/showthread.php?t=2422854 apparently some are using cellunlocker [.net] to get their X SIM unlocked, although they don't have US Cellular listed when I picked MOTO X from their list, so you might have to pick "Unknown" or "not listed" for the carrier.
KidJoe said:
Yes, if not SIM unlocked, you're stuck. You need to get it SIM UNLOCKED.
Take a look at this thread -> http://forum.xda-developers.com/showthread.php?t=2422854 apparently some are using cellunlocker [.net] to get their X SIM unlocked.
Click to expand...
Click to collapse
Unfortunately, US Cellular isn't on the list. Any suggestions?
AndyRacki said:
Unfortunately, US Cellular isn't on the list. Any suggestions?
Click to expand...
Click to collapse
you might have to pick "Unknown" or "not listed" for the carrier. Or email them and ask if they can do US Cellular. If they can't you'll need to find another site that can supply unlock codes.
AndyRacki said:
Unfortunately, US Cellular isn't on the list. Any suggestions?
Click to expand...
Click to collapse
After switching to GSM/UMTS Mode, can you access the APN menu under Mobile Networks?
linuxgator said:
After switching to GSM/UMTS Mode, can you access the APN menu under Mobile Networks?
Click to expand...
Click to collapse
Do I need my SIMcard to be active? My current phone doesn't take the nano sim card, I had to reactivate my old sim card.
I've got a an unlocked rooted VZW DE. I'm going to Europe. Is the phone SIM unlocked ?? Can I just insert a European sim card ?
IOW, does an unlocked bootloader also unlock the sim card ? Or do I have to spend an hour talking to Verizon?
Thanks,
sean
After talking with VZW, they tell me the phone comes SIM inlocked! Interesting if true. I'll find out next week.
sean
Any Verizon LTE phone should automatically be sim unlocked without the bootloader being unlocked due to Block C agreements requiring Verizon to allow any compatible phone to use the network. Since LTE is basically the evolution of GSM, most (I won't say all, because there may be an exception) LTE devices have GSM capabilities. Verizon can't legally sim lock the LTE radios, so they have just stopped sim locking global phones.
tl;dr Yes, it is by default sim unlicked. Just throw in the sim and update apn settings if necessary (they may be preprogrammed). You probably won't have LTE, but HSPA (and, I assume, HSPA+) should work fine.
Edit: I just reread and realized that you had updated the post with what I just said... You can ignore this.
No. I appreciate the background. And really pleased it confirmed what Verizon said.
Is there a list someplace of the APN s for French providers? I can just imagine trying to find it out from the kiosk manager using my French!
Sean
Sent from my XT1060 using XDA Free mobile app
I think they may have that information on the provider's website. You may want/need to plan ahead to determine what carriers are there (which you probably know already) and check out their sites, or you can probably Google '[Carrier Name] apn settings' and find it that way. I've never been in a situation to change the apn settings, but I think once you insert the new sim, the setting is available under Settings > Wireless and Networks > More... > Mobile Network Settings > Access Point Names.
Has anyone been able to SIM / network unlock Sprint variant of LG G4? For international use? for domestic carriers?
The phone appears to be locked. I tried putting GSM micro SIM and putting phone in to GSM mode. Got an icon about invalid SIM in notification tray. But no prompt to unlock. Also no menu in settings to unlock via network like my note 3 had. Even worse, no menu to select GSM Network operator in the settings.
leond said:
Has anyone been able to SIM / network unlock Sprint variant of LG G4? For international use? for domestic carriers?
The phone appears to be locked. I tried putting GSM micro SIM and putting phone in to GSM mode. Got an icon about invalid SIM in notification tray. But no prompt to unlock. Also no menu in settings to unlock via network like my note 3 had. Even worse, no menu to select GSM Network operator in the settings.
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Click to collapse
if you are in US i think you can call sprint and they will unlock your phone for free.
elmy2424 said:
if you are in US i think you can call sprint and they will unlock your phone for free.
Click to expand...
Click to collapse
I know , that is the theory, I am curious if anybody actually tried it. I am concerned about the fact that I don't see a menu to select GSM network, which was there in Note 3
it almost looks like the phone can roam on GSM network using Sprint SIM, but all the menus that would allow presence of different SIM where removed.
leond said:
I know , that is the theory, I am curious if anybody actually tried it. I am concerned about the fact that I don't see a menu to select GSM network, which was there in Note 3
it almost looks like the phone can roam on GSM network using Sprint SIM, but all the menus that would allow presence of different SIM where removed.
Click to expand...
Click to collapse
that option is just hidden, when someone get the phone unlocked the option in the menu will be enabled, are you inside USA
I did try a Simple Mobile Sim and it worked just fine. Have you tried any of the movs from Att or Tmobile??
Sent from my SM-G900V using XDA Free mobile app
bump...anyone
Google~Android said:
bump...anyone
Click to expand...
Click to collapse
Friend called Sprint and they unlocked his phone OTA. Now when non-sprint SIM is inserted it no longer complains about invalid SIM, however it will not connect to any networks in USA and still no way to see a list of networks or do a manual selection of network. That menu is still missing. I suspect the phone will now work outside of the USA in automatic network selection mode only, which may not be a good thing some times.
leond said:
Friend called Sprint and they unlocked his phone OTA. Now when non-sprint SIM is inserted it no longer complains about invalid SIM, however it will not connect to any networks in USA and still no way to see a list of networks or do a manual selection of network. That menu is still missing. I suspect the phone will now work outside of the USA in automatic network selection mode only, which may not be a good thing some times.
Click to expand...
Click to collapse
Ive got a really smart friend working on it... Im positive he'll get it done.. Jt matter of patience now...
Google~Android said:
Ive got a really smart friend working on it... Im positive he'll get it done.. Jt matter of patience now...
Click to expand...
Click to collapse
Doesn't matter what you try, you cannot use Sprint's phone on AT&T T-mobile here or any US GSM carriers. When sprint unlocks it for you, then you can use it outside of US on GSM Networks.
chirayu said:
Doesn't matter what you try, you cannot use Sprint's phone on AT&T T-mobile here or any US GSM carriers. When sprint unlocks it for you, then you can use it outside of US on GSM Networks.
Click to expand...
Click to collapse
You must be new here. Domestic gsm has been unlocked on most modern Sprint smart phones. Just in the years I've been with Sprint ive unlocked the Moto Q, G2, S4, and now the G3 for ATT and straight talk. Ive read of several others having the same ability. The s5 can also be unlocked but only one guy knows how but you gotta pay him for it. Kinda ****ty but it actually works.
Sent from my LGLS991 using Tapatalk
just get shortcut master (lite)
click the 3 dots in the upper right, click secret code explorer, click system apps and there are a few ATT hidden menus in there.
now no clue if they do anything.
chirayu said:
Doesn't matter what you try, you cannot use Sprint's phone on AT&T T-mobile here or any US GSM carriers. When sprint unlocks it for you, then you can use it outside of US on GSM Networks.
Click to expand...
Click to collapse
You didnt listen... Sprint phone works 100% for att.. They jt blocks it at the software level... But my friends has unlocked all the newer sprint phones till now.. I dont see why he shudnt be able to do it here
Any chances of unlocking when outside US? I got my phone from Amazon and got it shipped in my country. Tried calling them but they said they only unlock activated phones. Also tried various sites that offer unlock codes but since G4 is not asking for unlock code, they can't do anything.
Do I have any other options?
For those still trying to unlock, I've followed this post for unlocking the G3.
http://forum.xda-developers.com/sprint-lg-g3/general/sim-unlocking-ls990-zv8-t3083567
And I can now accept calls, will try it out some other time if I can get data as well.
Note: Make sure you have the correct permissions on the files that you'll copy.
ijball said:
For those still trying to unlock, I've followed this post for unlocking the G3.
http://forum.xda-developers.com/sprint-lg-g3/general/sim-unlocking-ls990-zv8-t3083567
And I can now accept calls, will try it out some other time if I can get data as well.
Note: Make sure you have the correct permissions on the files that you'll copy.
Click to expand...
Click to collapse
will this work for at&t?? on just international?
Google~Android said:
will this work for at&t?? on just international?
Click to expand...
Click to collapse
I can't confirm, since I don't have access to any AT&T SIM at the moment. If you're already rooted, you can try it out, but make sure to back up the files.
Another update: After updating the APN, my data finally worked. LTE is impossible at the moment since the this doesn't support the LTE bands here in my country
Warning: Don't try to disable auto activation for now. I got the Security Error and still on the process of fixing it.
ijball said:
For those still trying to unlock, I've followed this post for unlocking the G3.
http://forum.xda-developers.com/sprint-lg-g3/general/sim-unlocking-ls990-zv8-t3083567
And I can now accept calls, will try it out some other time if I can get data as well.
Note: Make sure you have the correct permissions on the files that you'll copy.
Click to expand...
Click to collapse
In the us or internationally?
clockcycle said:
In the us or internationally?
Click to expand...
Click to collapse
Internationally.
!!!!! i got it working on at&t!!! calling and sms work..I dont have data so i can't test that...ending a call gives issues as it hangs there for a bit!!!
I have the Sprint LG G4
I also got the unlock code from Sprint. But I can't get the phone to ask for the unlock code. Any hints. Can I force it to ask?
This is not mine, I take no credit, Mayrer has done most of the hard work for us, you credit him for his work and everyone he has worked on to get your Sprint to working for GSM.
http://forum.xda-developers.com/spri...nlock-t3229801
I have only updated the information for changing in hidden menu and PropEditor. I also credit the maker for the CDMA to GSM Patch, Mentor.37 for his work and everyone else who has helped him.
http://forum.xda-developers.com/showthread.php?t=2394689
I do not know if this will work for any other Sprint phone not on ZV6
Bands 2, 4, 12 are for bands T-Mobile.
Download PropEditor and edit these settings....Don't forget this step first!!
ro.build.target_operator=SPR => TMO
ro.build.target_country=US
ro.telephony.default_network => 9
telephony.lteOnCdmaDevice => 0 ....don't forget to save and reboot.
Along with Hidden Menu 5689#*991# to change your APN settings properly and set
Field Test => Modem Settings =>
PDP Setting => [5] APN Setting ...... now you have to select the bottom one then go into menu [ ] press until you see delete APN
you must do this because a bug I am seeing only allows the bottom APN setting to be used, I usually delete all until the APN I use is on the very bottom selection. no go back
Network Mode = Automatic => go back => RAT Selection = GSM/WCDMA/LTE auto
LTE Band Selection doesn't work proplerly so installing the modded Shortcut Master (Lite) from the link above be sure to go to
lotHiddenMenuMain (witout root) => LTE setting=> LTE Data Roam Config....and enable
Bar Roam Forced
Bar Roam Enabled
Roam Guard Forced
Roam Guard Enabled
Band 2
Band 4
Band 12 go back
Band 25 should be disabled unless you can use it. You cannot really set APN here.
I sometimes install the CDMA to GSM patch for global phones but I then have to re-do the PropEditor settings again, but it may be able to configure anything else that is missing, you can try to Adb Sideload the zip or use FlashGordon app to try to install, honestly I don't know if either worked for me for the patch.
This is what I configure to get my phone to working with T-Mobile.
I only submit this, I cannot provide support, you can always add on to anything else I may have missed or messed up, thank you.
Has anybody with an LG G4 rom version ZVG been able to successfully get their phone working on T-Mobile?
My phone is paid off and Sprint sent the domestic SIM unlock code. When the TMO sim is in and the phone's network mode is set to Auto, and and APN is manually entered per TMobile's specs, the phone can connect to the network and make calls, send SMS, connect to EDGE data, and sometimes send MMS, but it never connects to LTE. If I change the network mode to LTE/CDMA, the phone doesn't connect at all.
I read elsewhere to try change the "Bearer" field in the APN to "LTE" but that field is not displayed or editable in the APN input/edit screen. I tried a bunch of the Shortcut Master (Lite) or similar ways to expose the hidden menus to edit the full APN but they all fail due to permissions (because of ZVG version?). Shortcut Master (Lite) says it would work if upgraded to the paid Secret Codes version, can anybody verify that before I pay?
Or, any other suggestions to get this fully working with LTE or can even confirm that this is possible?
guys this is kinda old news
the build prop also is better set from
ro.build.target_operator=SPR => OPEN
then xposed modules such as android theme and such work.
but great find on thew band settings
ive been running my g2 g3 and g4 on tmobile and att and its subsidiaries for a long times now
and the g series sprint phones have been the best at taking to other networks due to the sprints already supporting most of the bands`
---------- Post added at 08:43 AM ---------- Previous post was at 08:43 AM ----------
request for modderators to move this thread to the general area
i also thin the mellow mallow international roms go up to zvb which should work on tmobile and i can verify att networks
Doesn't the phone need to be rooted for the build prop to be edited?
And as far as I can tell, there isn't a root for a G4 on ZVG firmware?
Basically, to start with, can anybody confirm if a LS991 ZVG can be made to work on TMobile without root, or if there is a good rooting method, where is it?
Thanks.
cko said:
Has anybody with an LG G4 rom version ZVG been able to successfully get their phone working on T-Mobile?
My phone is paid off and Sprint sent the domestic SIM unlock code. When the TMO sim is in and the phone's network mode is set to Auto, and and APN is manually entered per TMobile's specs, the phone can connect to the network and make calls, send SMS, connect to EDGE data, and sometimes send MMS, but it never connects to LTE. If I change the network mode to LTE/CDMA, the phone doesn't connect at all.
I read elsewhere to try change the "Bearer" field in the APN to "LTE" but that field is not displayed or editable in the APN input/edit screen. I tried a bunch of the Shortcut Master (Lite) or similar ways to expose the hidden menus to edit the full APN but they all fail due to permissions (because of ZVG version?). Shortcut Master (Lite) says it would work if upgraded to the paid Secret Codes version, can anybody verify that before I pay?
Or, any other suggestions to get this fully working with LTE or can even confirm that this is possible?
Click to expand...
Click to collapse
paid version aint got nothing to do with it its a sprint thing have u tried the uicc unlock id call srint back and tell them and ask about it sprint still hast apns locked down shortcutmaster is free and does all u need in that area
sprint should still have to suport the device as it has been paid off and unlocked as per their policy and they havnt fully unlocked it like they claim
TheMadScientist420 said:
paid version aint got nothing to do with it its a sprint thing have u tried the uicc unlock id call srint back and tell them and ask about it sprint still hast apns locked down shortcutmaster is free and does all u need in that area
sprint should still have to suport the device as it has been paid off and unlocked as per their policy and they havnt fully unlocked it like they claim
Click to expand...
Click to collapse
Can you be more specific on what I need to ask Sprint about? Like I said, I asked for the the Domestic Sim Unlock and they sent that over the air and a confirmation showed up on the phone. It does not reject the T-Mobile SIM like it would normally, so something has changed from the default state.
Still looking for confirmation from somebody that has successfully connected their ZVG LS991 to TMO after a Domestic Sim Unlock.
cko said:
Can you be more specific on what I need to ask Sprint about? Like I said, I asked for the the Domestic Sim Unlock and they sent that over the air and a confirmation showed up on the phone. It does not reject the T-Mobile SIM like it would normally, so something has changed from the default state.
Still looking for confirmation from somebody that has successfully connected their ZVG LS991 to TMO after a Domestic Sim Unlock.
Click to expand...
Click to collapse
so its accerpting the sim but apns are still greyed out where u cant edit them
need to ask sprint for the msl of this device so u can attempt to edit the apns it may take a few calls but most of the time if u keep ure cool and keep trying they will eventually give it to you
tell them the situation u paid it off they sent u the unlock code but are still unable to edit the apn without the msl
Hello,
I have just acquired a new (never used) T-Mobile Revvlry Plus XT1965-T, and it seems to be network locked. (Note: I was able to get an OEM unlock code from Motorola, haven't tried it yet, but right now I am only asking about the network lock issue.)
My goal is to install LineageOS 18.1, and use this phone with other mobile service providers in Canada.
I want to understand how to deal with the network lock, and get past it -- I have some questions...
1. If I simply follow the official instructions for installing LineageOS, will this result in a network unlocked phone?
2. If just installing LineageOS won't remove the network lock, why is that? How is the network lock implemented on this phone?
3. Is there any way to clear the network lock, without going through T-Mobile?
4. If I must go through T-Mobile and use their unlock app, I assume that I had better do this before I do anything else, and once the phone is network unlocked using T-Mobile's app, then the phone will remain network unlocked after installing LineageOS, is this correct?
5. I get the impression that there are actually two different phones with the same model number XT1965-T, being the T-Mobile version and the Motorola version, is that right? What are the main differences?
Any other comments, insights, or links are also appreciated. Please keep in mind that while I am highly technical, I am not an expert on Android or smartphones.
Thanks.
opensourceforever said:
Hello,
I have just acquired a new (never used) T-Mobile Revvlry Plus XT1965-T, and it seems to be network locked. (Note: I was able to get an OEM unlock code from Motorola, haven't tried it yet, but right now I am only asking about the network lock issue.)
My goal is to install LineageOS 18.1, and use this phone with other mobile service providers in Canada.
I want to understand how to deal with the network lock, and get past it -- I have some questions...
1. If I simply follow the official instructions for installing LineageOS, will this result in a network unlocked phone?
2. If just installing LineageOS won't remove the network lock, why is that? How is the network lock implemented on this phone?
3. Is there any way to clear the network lock, without going through T-Mobile?
4. If I must go through T-Mobile and use their unlock app, I assume that I had better do this before I do anything else, and once the phone is network unlocked using T-Mobile's app, then the phone will remain network unlocked after installing LineageOS, is this correct?
5. I get the impression that there are actually two different phones with the same model number XT1965-T, being the T-Mobile version and the Motorola version, is that right? What are the main differences?
Any other comments, insights, or links are also appreciated. Please keep in mind that while I am highly technical, I am not an expert on Android or smartphones.
Thanks.
Click to expand...
Click to collapse
1. No, network lock is related to the carrier. If it's a TMO Revvlry+/Revvlry Plus, then it's locked to T-Mobile. This means it can't be used with another carrier essentially. Network lock again just means if a TMO sim is installed (and it's locked to TMO) it will work. If another carrier sim is installed and it's network locked, the sim won't function.
2. If the phone came from TMO, they would lock it to their system.
3. Removing the network lock allows other carriers to be used. There are pay to use services that will network unlock the device within 24 hours. Manual methods exist, but will require more in-depth knowledge. Otherwise, TMO is the one to network unlock it but could take 30 days and may require service with them.
4. Once unlocked it should remain unlocked, regardless of stock or custom ROM.
5. The TMO Revvlry+ (Revvlry Plus) and Moto G7 Plus are the same devices hardware wise. The main difference is the boot animation and logo branding. The Moto G7 Plus is also carrier unlocked.
How did you determine the phone is network locked?
Is the phone tied to a network carrier already?
What is the output from https://www.wipelock.com/iphone-carrier-checker?
jockovonred said:
1. No, network lock is related to the carrier. If it's a TMO Revvlry+/Revvlry Plus, then it's locked to T-Mobile. This means it can't be used with another carrier essentially. Network lock again just means if a TMO sim is installed (and it's locked to TMO) it will work. If another carrier sim is installed and it's network locked, the sim won't function.
2. If the phone came from TMO, they would lock it to their system.
3. Removing the network lock allows other carriers to be used. There are pay to use services that will network unlock the device within 24 hours. Manual methods exist, but will require more in-depth knowledge. Otherwise, TMO is the one to network unlock it but could take 30 days and may require service with them.
4. Once unlocked it should remain unlocked, regardless of stock or custom ROM.
5. The TMO Revvlry+ (Revvlry Plus) and Moto G7 Plus are the same devices hardware wise. The main difference is the boot animation and logo branding. The Moto G7 Plus is also carrier unlocked.
How did you determine the phone is network locked?
Is the phone tied to a network carrier already?
What is the output from https://www.wipelock.com/iphone-carrier-checker?
Click to expand...
Click to collapse
Thanks for your reply, here is some background...
I bought several of these phones on eBay, they were advertised as network unlocked Moto G7 Plus phones, but the seller instead shipped me network locked T-Mobile Revvly+ phones.
My first step was to test a SIM chip from a local mobile provider, and the phones show a message saying they are SIM locked.
The phones are clearly new and unused. The seller claims they are open-box returns.
I called T-Mobile, and T-Mobile says these phones are registered to active accounts, and they can only be unlocked if the account holder requests it. T-Mobile reps also say they are unable to identify the account holder, and offer no solution. The phones are not blacklisted or reported stolen. If I had to guess: most likely, the phones were purchased, activated, and returned to the store, but the T-Mobile account registration was not cleared in their database.
It seems that these phones use an unlock app, rather than an unlock code, and from what I've read, it may not be possible for any third-party unlocking service to unlock these particular phones.
Getting back to my questions in my original post:
- How is the network lock implemented on this phone? (I mean this question from a technical perspective)
- Is there any way to clear the network lock, without going through T-Mobile?
The network lock must be a setting somewhere in the firmware... I've heard people talk about flashing the baseband, but not being a phone expert, I don't know much about that, or if it might apply here...
So again, I am asking: is there some way to network unlock these phones, and make them usable with another service provider? Can I somehow just reflash whatever area in the phone holds the network lock setting with stock code that doesn't have the network lock setting enabled?
Thanks.
opensourceforever said:
the seller instead shipped me network locked T-Mobile Revvly+ phones.
I called T-Mobile, and T-Mobile says these phones are registered to active accounts, and they can only be unlocked if the account holder requests it. T-Mobile reps also say they are unable to identify the account holder, and offer no solution. The phones are not blacklisted or reported stolen. If I had to guess: most likely, the phones were purchased, activated, and returned to the store, but the T-Mobile account registration was not cleared in their database.
Click to expand...
Click to collapse
If they are registered and active, they may have to wait out the time period from T-Mobile to be Network SIM unlocked, depending on when they were originally purchased by the original owner.
If they were returned to the store, how did the eBay seller obtain them?
It seems that these phones use an unlock app, rather than an unlock code, and from what I've read, it may not be possible for any third-party unlocking service to unlock these particular phones.
Click to expand...
Click to collapse
If an unlock app is needed, this may be built into the phones firmware that only T-Mobile can use. It may still require a code to be passed to the unlock app.
Getting back to my questions in my original post:
- How is the network lock implemented on this phone? (I mean this question from a technical perspective)
- Is there any way to clear the network lock, without going through T-Mobile?
Click to expand...
Click to collapse
It's implemented by T-Mobile. T-Mobile is going to be your best shot. You may have to make multiple calls to get through to someone where you can explain the situation and see if they will network unlock the phone.
The network lock must be a setting somewhere in the firmware... I've heard people talk about flashing the baseband, but not being a phone expert, I don't know much about that, or if it might apply here...
Click to expand...
Click to collapse
Baseband typically indicates the frequencies the phone can use to communicate with different networks. If you take a nandroid of the phone, you can always try to flash a new baseband and test. If it doesn't work, restore back.
So again, I am asking: is there some way to network unlock these phones, and make them usable with another service provider? Can I somehow just reflash whatever area in the phone holds the network lock setting with stock code that doesn't have the network lock setting enabled?
Click to expand...
Click to collapse
You can try to flash the T-Mobile Revvlry+ into a Moto G7 Plus: https://forum.xda-developers.com/t/revvlry-to-moto-g7-plus-conversion-guide.4136355/ That would get rid of the T-Mobile software. It's not clear if that would remove the network SIM lock, but if you take a nandroid backup, you can always revert back.
EDIT: I was doing some additional research, and flashing the modems/baseband or converting the TMO Revvlry+ to Moto G7 Plus won't affect the network SIM lock. The app is in the TMO software and you'll have to use that app with the code either TMO provides or an unlock service gives to network SIM unlock the device.
EDIT2: After booting into the phone, do you have the options in the following settings: SIM unlock phone. This link is only for info and reference: use any network provider’s SIM card in T-Mobile REVVLRY+
Hi, thank you again for your reply.
jockovonred said:
If they are registered and active, they may have to wait out the time period from T-Mobile to be Network SIM unlocked, depending on when they were originally purchased by the original owner.
If they were returned to the store, how did the eBay seller obtain them?
Click to expand...
Click to collapse
As mentioned, the phones are clearly brand new and never used.
I would also like to know how the seller obtained them, unfortunately the seller is non-cooperative.
T-Mobile is also curious about how the seller obtained them.
jockovonred said:
It's implemented by T-Mobile. T-Mobile is going to be your best shot. You may have to make multiple calls to get through to someone where you can explain the situation and see if they will network unlock the phone.
Click to expand...
Click to collapse
I may try this again, but I have already spent hours talking to T-Mobile Technical Support with no progress made.
jockovonred said:
You can try to flash the T-Mobile Revvlry+ into a Moto G7 Plus: https://forum.xda-developers.com/t/revvlry-to-moto-g7-plus-conversion-guide.4136355/ That would get rid of the T-Mobile software. It's not clear if that would remove the network SIM lock, but if you take a nandroid backup, you can always revert back.
EDIT: I was doing some additional research, and flashing the modems/baseband or converting the TMO Revvlry+ to Moto G7 Plus won't affect the network SIM lock. The app is in the TMO software and you'll have to use that app with the code either TMO provides or an unlock service gives to network SIM unlock the device.
Click to expand...
Click to collapse
I am still not clear as to why the phones can not be unlocked by replacing certain firmware/software. The lock is a setting somewhere on the phone, why can this setting not just be manually changed/cleared?
jockovonred said:
EDIT2: After booting into the phone, do you have the options in the following settings: SIM unlock phone. This link is only for info and reference: use any network provider’s SIM card in T-Mobile REVVLRY+
Click to expand...
Click to collapse
When I go to the menu: "Settings > Network & Internet > Mobile network", all further options are grayed out.
As such, I am not able to reach the option: "Settings > Network & Internet > Mobile network > Advanced > Network Unlock > Permanent Unlock" as shown at the link you provided.
(For reference: https://www.t-mobile.com/support/de...revvlry/mobile-device-unlock-t-mobile-revvlry)
Any further suggestions/advice much appreciated, I would really like to be able to make use of these phones.
opensourceforever said:
I am still not clear as to why the phones can not be unlocked by replacing certain firmware/software. The lock is a setting somewhere on the phone, why can this setting not just be manually changed/cleared?
Click to expand...
Click to collapse
The app is provided via TMobile. This is not provided via software/firmware except by TMO.
Your best bet at this point is to try a pay to unlock service that will provide instructions on unlocking the SIM, if TMO is unwilling to do it.
(Modems change the baseband used by different providers so changing/updating it via firmware isn't going to unlock the SIM/Network. If you get the SIM/Network unlocked and THEN have an issue with a network carrier, flashing the correct modem for that provider would allow the SIM/Network to communicate.)
opensourceforever said:
When I go to the menu: "Settings > Network & Internet > Mobile network", all further options are grayed out.
As such, I am not able to reach the option: "Settings > Network & Internet > Mobile network > Advanced > Network Unlock > Permanent Unlock" as shown at the link you provided.
(For reference: https://www.t-mobile.com/support/de...revvlry/mobile-device-unlock-t-mobile-revvlry)
Click to expand...
Click to collapse
Do have service with TMO? If not, you might try getting a SIM/Network card from them and inserting it to see if the in-phone options appear so you can unlock it. You might also try escalating the issue with TMO if you are only getting to first line technical support personnel.
The phone is obviously locked to TMO as it's a TMO phone. It's different than the Moto G7 Plus which is already unlocked for all carriers. If you can't get the phone Network/SIM unlocked, maybe return it to the eBay seller and look for the Moto G7 Plus which will give you less headaches.