Screen timeout - Huawei P30 Pro Questions & Answers

Hi.
I have the following problem when watching long videos such as films, sports etc. on my p30 pro.
Other phones have a feature where they can tell that you are looking at the screen and while you are looking the screen will remain on, however the p30 pro doesn't seem to have this as far as I can tell. At least I am unable to find it if it does.
The maximum setting for the screen timout is 10 minutes. So, if I am watching a long video I actually have to touch the screen every 10 minutes to stop it from turning off!
This is going to get pretty annoying if I can't find a fix.
Is there something I am missing here or does anyone have a workaround?
Thanks in advance.

alanbrunsdon said:
Hi.
I have the following problem when watching long videos such as films, sports etc. on my p30 pro.
Other phones have a feature where they can tell that you are looking at the screen and while you are looking the screen will remain on, however the p30 pro doesn't seem to have this as far as I can tell. At least I am unable to find it if it does.
The maximum setting for the screen timout is 10 minutes. So, if I am watching a long video I actually have to touch the screen every 10 minutes to stop it from turning off!
This is going to get pretty annoying if I can't find a fix.
Is there something I am missing here or does anyone have a workaround?
Thanks in advance.
Click to expand...
Click to collapse
Try removing the video player you're using from battery management so it doesn't get put to sleep, maybe that will prevent screen timeout

Does your battery saver settings are off?
Settings-Battery-saving mode off (all)
When they are activated there is a leaf in the battery icon.
When it is activated, my screen turns off also automatically while playing games or others and not touching the screen for a while

Related

Screen changing brightness when not on Auto and no power saving...

I just got my Asus tf701t and, while first using it, the home and back buttons did not work in portrait mode and the screen would change brightness at varying time intervals (usually a few seconds) when the brightness was set very low. an update to 4.3 cured the back and home button issue but the screen still can't stay at one brightness level when I set it to very dim. It's not changing dramatically, more like a few percent, but enough to be distracting.
The odd part is that the dimming/brightening issue almost seems application dependent. It occurs far more often in the home screen or skout but almost never when playing shadowgun dead zone or when using naked browser.
Does anyone else have similar issues?
The only posts about flickering on other people's tf701t seem to be related to power saving and I need to know if this needs to be exchanged or if this is a common problem.
dbozam said:
I just got my Asus tf701t and, while first using it, the home and back buttons did not work in portrait mode and the screen would change brightness at varying time intervals (usually a few seconds) when the brightness was set very low. an update to 4.3 cured the back and home button issue but the screen still can't stay at one brightness level when I set it to very dim. It's not changing dramatically, more like a few percent, but enough to be distracting.
The odd part is that the dimming/brightening issue almost seems application dependent. It occurs far more often in the home screen or skout but almost never when playing shadowgun dead zone or when using naked browser.
Does anyone else have similar issues?
The only posts about flickering on other people's tf701t seem to be related to power saving and I need to know if this needs to be exchanged or if this is a common problem.
Click to expand...
Click to collapse
I don't have the flickering when not on auto and lowest setting.
However some apps can dimm the screen while loading.
On the TF700 the stock browser did that when loading a page but on the TF701 the brightness doesn't do that.
You have an ambient light sensor built into the device. It adjusts the brightness based on the lighting in your environment. It can't be turned off either.
Sent from my Transformer Infinity TF701T using Tapatalk HD
xRevilatioNx said:
You have an ambient light sensor built into the device. It adjusts the brightness based on the lighting in your environment. It can't be turned off either.
Click to expand...
Click to collapse
It can't be turned off? So when you turn on automatic brightness it just changes the brightness more drastically? This doesn't sound right.
Based on the other poster's response, I think I need to return this unit. The screen dimming/brightening happens to often and randomly to be part of my apps and I even noticed, in some apps, that just touching the screen causes a brightness change.
Even if this is by design, it is far too distracting.
dbozam said:
It can't be turned off? So when you turn on automatic brightness it just changes the brightness more drastically? This doesn't sound right.
Based on the other poster's response, I think I need to return this unit. The screen dimming/brightening happens to often and randomly to be part of my apps and I even noticed, in some apps, that just touching the screen causes a brightness change.
Even if this is by design, it is far too distracting.
Click to expand...
Click to collapse
Read it and weep my friend. Proof is in the pudding..
Sent from my Transformer Infinity TF701T using Tapatalk HD
dbozam said:
I just got my Asus tf701t and, while first using it, the home and back buttons did not work in portrait mode and the screen would change brightness at varying time intervals (usually a few seconds) when the brightness was set very low. an update to 4.3 cured the back and home button issue but the screen still can't stay at one brightness level when I set it to very dim. It's not changing dramatically, more like a few percent, but enough to be distracting.
The odd part is that the dimming/brightening issue almost seems application dependent. It occurs far more often in the home screen or skout but almost never when playing shadowgun dead zone or when using naked browser.
Does anyone else have similar issues?
The only posts about flickering on other people's tf701t seem to be related to power saving and I need to know if this needs to be exchanged or if this is a common problem.
Click to expand...
Click to collapse
My 701 is doing this as well. Turned off auto brightness, turned off power saver, rebooted. When it comes back up the device acts like auto brightness is on, with screen brightness fluctuaating randomly. Turning power saver on and off again seems to solve it, but that behavior is very annoying - it's why I turn auto brightness off in the first place.
US SKU running 4.3 installed via ota, no root or unlock or anything - straight stock. Its also my second device, my original had a bad cable and wouldn't charge. Serial number ends in 072259.
Sent from my K00C using Tapatalk 4
Aaroneious said:
My 701 is doing this as well. Turned off auto brightness, turned off power saver, rebooted. When it comes back up the device acts like auto brightness is on, with screen brightness fluctuaating randomly. Turning power saver on and off again seems to solve it, but that behavior is very annoying - it's why I turn auto brightness off in the first place.
US SKU running 4.3 installed via ota, no root or unlock or anything - straight stock. Its also my second device, my original had a bad cable and wouldn't charge. Serial number ends in 072259.
Sent from my K00C using Tapatalk 4
Click to expand...
Click to collapse
I also tried turning power saver mode on and off and for me it seemed to improve the situation but not eliminate it. I am going to return the tablet and wait for the nexus 10.
Ugh, mine has been doing this, too. Can't believe there isn't a setting somewhere...
Mine is doing the same thing... glad that it's not just me, but this flickering is very annoying
Driving me nuts
I'm having the same problem and it's driving me nuts!
I'm quite convinced it's a software "feature" but currently there seems to be no way to turn it off?
It's one of those "Adjust brightness of the screen based on content" or "Changing LCD refresh rate and colors for power saving" but sadly it does it the wrong way around (This has been going on for a while now, manufacturers don't really get it). When there is a lot of bright content the brightness will rise and when there is mostly a dark screen it will fall.
Of course, this should happen exactly the other way around. When there is a lot of bright/white on my screen it should lower and when there is mostly black it should become brighter thus giving you more contrast but keeping the overall lux that comes off your screen the same...... My Intel graphics notebook does this too and it's very irritating. There they do it by manipulating the LCD screen and lowering the refresh rate and other tricks to save battery. First thing I turned off.
However way it goes though, you should be able to turn it off!
Quindor said:
I'm having the same problem and it's driving me nuts!
I'm quite convinced it's a software "feature" but currently there seems to be no way to turn it off?
It's one of those "Adjust brightness of the screen based on content" or "Changing LCD refresh rate and colors for power saving" but sadly it does it the wrong way around (This has been going on for a while now, manufacturers don't really get it). When there is a lot of bright content the brightness will rise and when there is mostly a dark screen it will fall.
Of course, this should happen exactly the other way around. When there is a lot of bright/white on my screen it should lower and when there is mostly black it should become brighter thus giving you more contrast but keeping the overall lux that comes off your screen the same...... My Intel graphics notebook does this too and it's very irritating. There they do it by manipulating the LCD screen and lowering the refresh rate and other tricks to save battery. First thing I turned off.
However way it goes though, you should be able to turn it off!
Click to expand...
Click to collapse
I'm having the same issue. I think it's the smart dimmer option Asus have used before but they forgot to include it in the Asus customised options. I'll have a dig through the ROM to see where it is stored.
I'm having this problem as well.
I have my brightness set to about 80%, Auto-Brightness Off, Power Save Off.
It is very annoying when reading magazines that have a lot of white background. My screen will be stable for minutes then, often on a touch, will change the screen brightness, seemingly by 5-20%.
I was just getting ready to return it, and thought I would check here to see of anyone else has this problem. Has any actually called Asus with this complaint? I would be interested to know if they see this as a hardware defect, software bug, or working as designed.
PS - I just placed a technical support request about this on the Asus Website. Here is my problem description:
Even with automatic brightness & power saving turned off, the brightness of the screen will change over time, often seemingly in response to a touch. (Reading Mode is Off as well.)
The period between changes can vary from several minutes to 30 seconds. It happens both while docked and undocked. It happens with apps and just at the launcher.
The amount of brightness change is 5-20% and it will often seem to step through some values before it stops at a particular one.
Given how fantastic looking the screen is, this unwanted fluctuation is particularly annoying.
I also own a TF201 and have not experienced this problem on that product.
Click to expand...
Click to collapse
sschlosnagle said:
I'm having this problem as well.
I have my brightness set to about 80%, Auto-Brightness Off, Power Save Off.
It is very annoying when reading magazines that have a lot of white background. My screen will be stable for minutes then, often on a touch, will change the screen brightness, seemingly by 5-20%.
I was just getting ready to return it, and thought I would check here to see of anyone else has this problem. Has any actually called Asus with this complaint? I would be interested to know if they see this as a hardware defect, software bug, or working as designed.
PS - I just placed a technical support request about this on the Asus Website. Here is my problem description:
Click to expand...
Click to collapse
I have this issue too but not a real biggie as the connection problems between dock and tablet.
Same problem!
dbozam said:
I just got my Asus tf701t and, while first using it, the home and back buttons did not work in portrait mode and the screen would change brightness at varying time intervals (usually a few seconds) when the brightness was set very low. an update to 4.3 cured the back and home button issue but the screen still can't stay at one brightness level when I set it to very dim. It's not changing dramatically, more like a few percent, but enough to be distracting.
The odd part is that the dimming/brightening issue almost seems application dependent. It occurs far more often in the home screen or skout but almost never when playing shadowgun dead zone or when using naked browser.
Does anyone else have similar issues?
The only posts about flickering on other people's tf701t seem to be related to power saving and I need to know if this needs to be exchanged or if this is a common problem.
Click to expand...
Click to collapse
Thank you very much for creating this topic, because I was worried for my tablet too!
---------- Post added at 11:55 AM ---------- Previous post was at 11:52 AM ----------
Snah001 said:
I have this issue too but not a real biggie as the connection problems between dock and tablet.
Click to expand...
Click to collapse
I heared a lot of people say I about this, but happily I seem to don't have it or I don't detect it. What is this dock problem about?
I suspect this is the same "smart dimming" feature that the 700 had.
improvius said:
I suspect this is the same "smart dimming" feature that the 700 had.
Click to expand...
Click to collapse
Yep me too and as soon as I root I'm going to see if the same fix will turn it off
There seems to be no way to disable this. Some believe it's the light sensor, but I've taped over mine with black electrical tape and tested and I don't see any difference in the behavior. Check our my Youtube video if you are a user who doesn't see the issue (look for threads in this same XDA forum).
I've finally been able to get someone at Asus to look into this and it's been sent to TW for review. I haven't heard anything back yet. I strongly recommend that other people who are annoyed by this (I find it tremendously distracting) to search on "asus escalation" which will bring up a special mailbox. Here is the link (although I do not know if the link will work for you). This should get looked at by someone with at least some ability beyond reading a script. If enough people do this, I think that they will fix it. Since you can temporarily override it by toggling smart saver on/off, it has to be fixable by software.
http://www.service.asus.com/#!escalation-mailbox/c1scx
derekk1 said:
There seems to be no way to disable this. Some believe it's the light sensor, but I've taped over mine with black electrical tape and tested and I don't see any difference in the behavior. Check our my Youtube video if you are a user who doesn't see the issue (look for threads in this same XDA forum).
I've finally been able to get someone at Asus to look into this and it's been sent to TW for review. I haven't heard anything back yet. I strongly recommend that other people who are annoyed by this (I find it tremendously distracting) to search on "asus escalation" which will bring up a special mailbox. Here is the link (although I do not know if the link will work for you). This should get looked at by someone with at least some ability beyond reading a script. If enough people do this, I think that they will fix it. Since you can temporarily override it by toggling smart saver on/off, it has to be fixable by software.
http://www.service.asus.com/#!escalation-mailbox/c1scx
Click to expand...
Click to collapse
I returned my tf701, waited for cyber Monday, and bought the Samsung note 2014 since the nexus 10 2 is so elusive. I put in an escalation request anyway and included a link to this thread in my complaint.
improvius said:
I suspect this is the same "smart dimming" feature that the 700 had.
Click to expand...
Click to collapse
I also saw this issue on my TF701. This seems a "feature" of Tegra SoC

Screen sometimes turns itself off although set to never

Hi all
I got my urbane last week and everything has been great so far. I did initially have a bit of problem with the wifi and had to do a hard reset. I have turned that off now and just use Bluetooth. The bluetooth range in my house isnt much different to the wifi anyway so not a big deal. The battery lasts two days with ambient mode always enabled which I think is pretty good by smart watch standards. .
The problem I have is sometimes the screen just goes black. Tapping it wakes it up but I have it set to never sleep and its happened three times today. I know it turns off when it's been sat down untouched after 30 minutes or so but its been doing it whilst on my wrist. I'm using pujie black as my watch face so wonder if it something to do with that. Has anyone else had similar and managed to solve it?
Cheers
I am encountering the same issue since I updated to LCA44B OTA and I have found no solutions to this point. Pretty annoying since everything was working back then
Mine will only turn off after long time of not moving, seems about 30 minutes
as long as I keep doing things and moving my wrist, the screen will not turn off
the screen does this when it detects no motion for like 5 or 10 minutes, its normal.
If it's on your wrist it should be fine but if left unmoved for about 10 minutes it will turn off to black screen. This can be affected if using some "3rd" party screens from Watchmaker or Facer as some of these faces can have little "bugs" that affect the "never off" setting and can - repeat can - turn screen to black even when wearing the watch. (I have only come across this a couple of times and have reported the situation to the respective "face" designer).

Huawei P20 Pro screen sleep delay problem

Hi all, newbie here. I just wanna ask if any of you guys have similar problems like mine. My P20 Pro is set to sleep the screen every 30s, whenever it dims the screen, it seems there is a like a delay/laggy dim screen from bright to the dark, and then the screen off. It is very annoying since other phones like Samsung runs very smoothly whenever it dims the screen to sleep. Do you guys have the same problem? any solutions? thank you so much! xo
Yes i have the same. The Software is horrible on this Phone. I send mine back Today and take the Galaxy S9 Plus.. Too bad i love the color Twilight too much and waited so long for it and now this. Problems everywhere

Not working yet? Smart Stay-like “Screen Attention”

This setting doesn't seem to be working for me, and this is one of the biggest features I want enabled. I would think could be a massive battery saver, but also extremely convenient. Reading a long article online, sometimes I'm just staring at the screen, not moving touching the display, and makes so much sense for a Face ID thing to see your eyes focus on the phone to keep it awake. But then I would guess can save battery, as when your done viewing the phone, and put it down, the screen turns off.
Android Q adds support for a Smart Stay-like “Screen Attention” feature
https://www.xda-developers.com/android-q-smart-stay-screen-attention/
Settings > Display > Screen attention
I enabled this in the settings, then I set my screen time out to 15 seconds, to save battery, but thought this "screen attention" thing will keep the screen on for me, when reading news and stuff , as the face ID thing will scan my eyes keeping the display on. Well it doesn't seem to work, if I just stare at a web page for longer than 15 seconds, the screens turns off.
Huh, wonder if the dwell time is just too short. Samsung's version didn't work well for me with less than 30 seconds.
Works for me. It does say that it uses the front facing camera so maybe it doesn't work in poor lighting.
Screen Attention doesn't seem to work for me? I have my display set to 30 seconds to shut off, but if I read an article on my web browser for 30+ seconds, the screen fades to black and turns off.
I have Motion Sense on, but not everything enabled, but I do have Lift Wake, and Reach to wake, and Tap to wake enabled.
Unless there's some other setting I am missing specifically for Screen Attention to work?
Screen Attention has so far been hit-and-miss for me. It appears to be working most of the time, but I have also had it on when the screen just dims and shuts off as I am reading. No poor lighting issues here. This was observed in daylight.
Works for me without issues... How do you hold your phone. Maybe you need to have a thumb in front of the screen so that soli can see something there?
The feature uses the camera. Mine has worked fine but I'm on 1 minute.
Mine never seem to work besides the first day. It's just easier to set the lock to 1 minute and don't bother with screen attention.

Screen timeout

Hi guys,
I've been trying to find a solution to this issue for a while now and it's driving me crazy. I love my ROG II but my only complaint is that the screen timeout is SUPER short. Its like 10 seconds and then my screen goes dark. I have to constantly be touching my screen so it doesn't go to sleep while I'm watching a video or reading an article. Even when I'm trying to show someone a photo or anything on my screen they always say "Oh, it turned off". So annoying! I went through all the settings but can't find anything! Please tell me I'm missing it and that there is actually a solution to this! Thank you so much!
You should be able to change the time out in settings > display > sleep
It's currently set to 10 mins. Still goes to sleep after about 10 seconds of inactivity. ??

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