Not recognising USB connection - Fire Q&A, Help & Troubleshooting

Hi Folks,
Have a 7th Gen Fire7, which is currently not recognising that it is connected to a PC or charger via USB. Multiple cables, PCs, and chargers tried. Also power banks. It's definitely a problem at the device end of the wire.
At start-up, if connected to a computer the PC recognises the device in preloader mode briefly, but as soon as the bootloader or OS starts, nothing. No change if I enable ADB mode on the device (either in the OS or TWRP).
Left it connected to power overnight and charge level didn't drop, but didn't increase either.
Current state: TRWP + Stock 5.6.4.0 - factory reset.
What led me here?
- Was working normally in 5.6.4.0
- Decided to try the Fire7 tool to remove some Amazon apps and reduce load/improve performance.
- Attempted rollback to 5.4, not realising this would brick a 5.6.4.x device
- Subsequently, in a preloader loop
- Used the 'short trick' and Linux scripts to load the hacked preloader, then fastboot a bootloader, the ADB sideload an OS (5.4)
- Relieved, and out of time for fiddling, decided to put it back to stock 5.6 (as noticed the Kids side was a better experience, and my boy will be using it in a week for a flight)
- Grabbed the .bin file from Amazon and flashed using TWRP (expected to lose that bootloader, but didn't)
That's when I noticed that it was no longer charging or communicating with a PC.
Since, I've been through various upgrades and downgrades, resets, wipes, etc, all to no avail.
I don't think it's hardware - I can't have damaged anything through the short process as else the fastboot/ADB piece wouldn't have worked after.
I note that it can't be powered off whilst plugged in anymore. It will immediately start up again.
All and any advice you can offer would be greatly appreciated, as I'm not entirely certain where to go from here.
Many thanks.
Regards,
Gavin.

gicarey said:
Hi Folks,
Have a 7th Gen Fire7, which is currently not recognising that it is connected to a PC or charger via USB. Multiple cables, PCs, and chargers tried. Also power banks. It's definitely a problem at the device end of the wire.
At start-up, if connected to a computer the PC recognises the device in preloader mode briefly, but as soon as the bootloader or OS starts, nothing. No change if I enable ADB mode on the device (either in the OS or TWRP).
Left it connected to power overnight and charge level didn't drop, but didn't increase either.
Current state: TRWP + Stock 5.6.4.0 - factory reset.
What led me here?
- Was working normally in 5.6.4.0
- Decided to try the Fire7 tool to remove some Amazon apps and reduce load/improve performance.
- Attempted rollback to 5.4, not realising this would brick a 5.6.4.x device
- Subsequently, in a preloader loop
- Used the 'short trick' and Linux scripts to load the hacked preloader, then fastboot a bootloader, the ADB sideload an OS (5.4)
- Relieved, and out of time for fiddling, decided to put it back to stock 5.6 (as noticed the Kids side was a better experience, and my boy will be using it in a week for a flight)
- Grabbed the .bin file from Amazon and flashed using TWRP (expected to lose that bootloader, but didn't)
That's when I noticed that it was no longer charging or communicating with a PC.
Since, I've been through various upgrades and downgrades, resets, wipes, etc, all to no avail.
I don't think it's hardware - I can't have damaged anything through the short process as else the fastboot/ADB piece wouldn't have worked after.
I note that it can't be powered off whilst plugged in anymore. It will immediately start up again.
All and any advice you can offer would be greatly appreciated, as I'm not entirely certain where to go from here.
Many thanks.
Regards,
Gavin.
Click to expand...
Click to collapse
Can you help to solve/troubleshoot the problem from USB connection on your Fire tablet:
-> Make sure you check the microUSB port for damages.
-> Make sure the USB voltage/current is 5V/1000mA (5.1V/2100mA is recommended).
-> If the USB cable is broken. Ues an another USB cable or buy a new one.
-> Try to use an USB voltmeter/ammeter or didn't have. Use a multimeter.
-> Make sure the USB cable wiring is correct polarity. See attached image on this post.

>> Can you help to solve/troubleshoot the problem from USB connection on your Fire tablet:
Thanks for replying. Yes, can confirm everything is fine on the supply-to-Kindle side of things (and, indeed, with the port on the Kindle). Specific answers below.
-> Make sure you check the microUSB port for damages.
Port definitely fine, opened the device to check, all solder points to the board are solid, pins undamaged, no fluff/etc
-> Make sure the USB voltage/current is 5V/1000mA (5.1V/2100mA is recommended).
Yep, charger output is fine. Multiple chargers used, this device has previous worked on this charger/cable, and another fire continues to do so
-> If the USB cable is broken. Ues an another USB cable or buy a new one.
Tried multiple known-good cables.
-> Try to use an USB voltmeter/ammeter or didn't have. Use a multimeter.
Voltage output is fine and stable, as is the current.
-> Make sure the USB cable wiring is correct polarity. See attached image on this post.
Yes, wiring is correct.

Looks to be a similar problem (and chain) to the ones experienced here: https://forum.xda-developers.com/showpost.php?p=78943209&postcount=200

Related

X1 no USB connection! Pls help!

Hi,
I cant charge and sync my X1. When I plug USB into phone, it shows mi options (Active Snyc, Hard drive..etc), but anything I choose, nothing happend. No sync, no charge. If X1 is completely off, it dont charge too. When I go to bootloader and plug cable, it shows from Serial to USB. What is wrong? I have HardSPL, 6.5 pure rom. Help me pls. Sorry for my english.
BTW, USB connector look OK
maTTewCZ said:
Hi,
I cant charge and sync my X1. When I plug USB into phone, it shows mi options (Active Snyc, Hard drive..etc), but anything I choose, nothing happend. No sync, no charge. If X1 is completely off, it dont charge too. When I go to bootloader and plug cable, it shows from Serial to USB. What is wrong? I have HardSPL, 6.5 pure rom. Help me pls. Sorry for my english.
BTW, USB connector look OK
Click to expand...
Click to collapse
did it work b4? I'm sure there is active synch (xp) or wmdc (vista/7) installed?
did you try another usb port (if possible also on another pc)? don't use hubs...
do you have a firewall that's interfering?
whats your config in start - settings - connections - usb to pc
is "Enable faster data synchronization" enabled? disable it
is start - settings - system - power - battery -> "When phone is on, don't charge the battery when connected to a PC." activated? deactivate it
gl
I have Win 7 and WMDC installed. I have USB charger to elektricity plug, if you understand, and it dont charge anyway. No PC, no elektricity. I tried a lot of roms, settings, but nothing help.
maTTewCZ said:
I have Win 7 and WMDC installed. I have USB charger to elektricity plug, if you understand, and it dont charge anyway. No PC, no elektricity. I tried a lot of roms, settings, but nothing help.
Click to expand...
Click to collapse
just did a little reg search
check these on your device
\HKLM\Drivers\BuiltIn\Battery\EnableUSBCharging (here it's on 1)
\HKLM\Software\OEM\USBToPC\SncMode (here it's on 2=>disk drive, 0 for active sync)
\HKLM\Software\OEM\USBToPC\EnableAdvancedChecked (here it's on 1)
\HKLM\Software\OEM\USBToPC\DisablePopUpUI (here on 0)
and connect your device to PC via USB and then soft reset x1, sometimes that works
I set it, but still same. I have pictures of my USB on board, disassembly. No oxidation.
maTTewCZ said:
I set it, but still same. I have pictures of my USB on board, disassembly. No oxidation.
Click to expand...
Click to collapse
what a pain...sry
maybe I come up with other ideas later
Ed. here something from ms, already checked? maybe it contains new options...
Code:
img175.imageshack.us/g/img2163g.jpg
Here are pictures.
BTW, I checked the link, but still same problem.
maTTewCZ said:
Code:
img175.imageshack.us/g/img2163g.jpg
Here are pictures.
BTW, I checked the link, but still same problem.
Click to expand...
Click to collapse
can't open that link, is it complete?
Yes, try add http:// before it, but i can open it normal
BTW: Sorry!! img175.imageshack.us/g/img2163g.jpg/ My mistake
maTTewCZ said:
Yes, try add http:// before it, but i can open it normal
BTW: Sorry!! img175.imageshack.us/g/img2163g.jpg/ My mistake
Click to expand...
Click to collapse
yep, now it's accessible
but for me it looks good, but I'm no technician...
For me too, so it must be software problem, my guess bootloader or something like that.
Please clarify
You're saying that:
1. You can sync just fine.
2. You can not charge from your computer usb port.
3. You can still charge fine using the wall outlet/AC charger. (otherwise, how can you try many different rom if you're out of battery power)
4. What you want is to charge your phone and sync at the same time.
Am i correct? Please correct where i'm wrong.
My answers would be:
a. Modify your current active power plan, disable selective usb power down.
b. Make sure your usb port are USB version 2.0. Really old pc often have mixed usb1 and usb2 port, better read the manual.
c. Disable USB pop up selection on phone setting, make sure active sync selected. Also make sure to allow charging from usb in power setting.
d. Some mainboard are picky with certain usb device, if you or your friend have Powered usb hub, try that too.
Now, here's my advice.
Forget about charging from pc/laptop. When power saving kick in, vista/seven will power down that port. no more charging.
When Active sync kick in, charging stop, recharging again. If you're using any BT/Wifi/2g-3g/heavy workload, it's very likely that usb port won't be able to provide all the power x1 need. so what happend is while it's charging, somewhere in between it's actually charge-discharge cycle. That will kill your battery fast. Do search old posts from wm2003 age to understand better.
No, I am saying that:
I can not sync via USB.
I can not charge from PC.
I can not charge from wall outlet/AC charger. I have external USB charger and two batteries
Yes, I want sync my phone and charge (PC or wall outlet/AC). Are we clear now?
So it looks my USB on X1 is dead, but motherboard looks fine, and X1 shows me options after plug USB from PC, but its not working anyway. And in bootloader X1 detect USB too, but its all.
2 batteries and external battery charger. That explain my confusion.
One last thing, what method of flashing you use? Sd card method or romupdate/pc method?
Because, from my understanding if you can enter bootloader through pc utility, that means the data communication are fine. so usb port should be fine.
I'll try mine on win7 and see what i can do.
had my eyes on that rom too. i guess i should try that rom. i'll tell you asap. oh, since i'm on dial up, guess asap mean a few days.
I use SD card method. Let me explain the bootloader thing. When I go to bootloader, it shows tri color screen and it shows me on top some text (hardspl and other things..) and at bottom, it shows Serial text. If I plug USB into Xperia, it change from Serial to USB, Win 7 trying install drivers, but it fails. Its all. I try different roms, 6.5, 6.1 etc...
Ok, here's what i got so far.
Sync issues: 5 usb cable each from SE, nokia, shielded regular cable, cheap external hdd usb short cable, long slightly damage usb cable.
a. All cable show error or not recognized if connected through front panel pc case usb port. However phone display usb selection and of course none would work.
b. Connecting through mainboard rear usb port would work, and device detection and driver installation completed successfully (if you enable driver update auto download in device driver policy).
c. After driver installed properly, all cable work properly no matter which usb port (front, rear, hub) except wmdc (because i don't have it yet)
d. Wmdc version 6.1 from microsoft download center did'nt worked or installed correctly with no warning or whatever (no shortcut created, no entry in cp), even when that build worked on vista.
e. Wmdc that work ok must be downloaded from windows update optional tab. 2 update, 1 plain wmdc and 1 driver update for wmdc showing same d/l size.
f. after 2 hours, wmdc installed fine, but the other failed. No luck on retry. wmdc can detect the phone IF enable faster data sync not checked. However i don't have outlook so can't test sync result.
All cable worked after all that above.
g. I'm betting that in order to enable faster data sync required the driver update for wmdc.
Charge issues: Same cables, 1 SE Usb charger and car charger, 2 motorola.
a. All charger work properly.
b. Usb charging on front panel case show charging icon, however in about 30 minutes battery meter drop more than 10%, voltage dropped from 3.8v to 3.6+v.
c. Mainboard rear usb port can charge, but power output might a bit to low (around 250mAh left for the batt). With active 3g or wifi, not good.
Shall i continue the next step?
i think it's better to check wmdc and try another charger first.
I dont understand...I cant do anything with my USB on X1-no charge, no PC connection, nothing.
i think it's better to check wmdc and try another charger first.
>>I tried many chargers and many cabels, many computers, nothing.
battery pin
ok, the last thing i can think of is to check if there's power going or not.
do you have voltmeter (& know how to use)?
Do it at your own RISK..
a. remove bat. cover & battery.
b. notice there's 5 pin battery connector on phone,
like (+) TT T TT (-).
c. plug the charger on phone (without battery), using voltmeter get reading from the pin that i marked from L-R side (don't short circuit them).
like this .TT T TT. (don't do it like this T.T T T.T)
d. from what i've learn from batteries so far, the 2 (+) pin output 2 different voltage when connected to a single (-) pin. the other (-) pin either not used or probably for monitoring/controlling ic. i have no idea what the center for.
e. my reading from point c: 3.3v. no need to try the others. you don't want to kill your phone.
FYI, on full battery .TT T TT. = 3.3v, TT. T TT. 4.2v
if you didn't get proper reading, i believed it need proper service/repair job.
Sorry i couldn't be more helpfull. Best of luck to you..
dude, it just hit me. maybe we're thinking too much. most of usb problem i ever seen was worn out or bent pin inside the connector. have you look inside?
yeah, there is power going through USB, i checked 2 hours before...but i am stupid and i did stupid thing now..i flash via sd card stock spl, and now i cant boot into system, it always shows tri color screen, beacouse rom is not stock...

[Q] One more charging problem with Nexus 7?

Hello! After some experiments with POGO contacts on my Nexus 7 3G I have the following situation:
1. The normal USB-charging can not properly start. The battery state in the Settings menu eventually changes from Charging to Discharging and back, the battery level goes down as it is indeed discharging. If the tab is off, then the charging animation is not shown completely in an infinite loop.
2. No any connection can be established with a computer using USB cable. Windows 7 machines just ignore this connection without any traces. Windows XP machines repeatedly show warnings about a non-recognized usb device although all drivers were preinstalled.
3. If I put a USB-OTG cable into the tab (even if the cable is empty from other side) android shows that the battery is charging. Neththertheless, the tab in this state correctly recognizes flash drives as it did previously.
4. The POGO charging contacts are alive. The charging is normal. Moreover, this charging alllows to normally connect the tab to computer via USB cable.
I used the last feature to return to the stock ROM and to lock the bootloader, so the device is ready to go to service. But are there some chance to fix the problem by my own?
Thank you!
potzil said:
Hello! After some experiments with POGO contacts on my Nexus 7 3G I have the following situation:
1. The normal USB-charging can not properly start.
Click to expand...
Click to collapse
You'll have to say what you broke.. Did you hook the pins up wrong?
Yes,
khaytsus said:
You'll have to say what you broke.. Did you hook the pins up wrong?
Click to expand...
Click to collapse
It seems, yes, but it is very easy way to break:laugh:
No excuses for breaking it, I did not hook it up the wrong way for my GNex................
Beamed from my Maguro.

USB Device Not Recognized even after charge port repair

I have a T-Mobile Note 4 with RAPTURE ROM installed, and about a month ago I noticed that it wasn't charging very fast ("USB" charging speed even when plugged in with original charger and cable). When plugged into a PC, even in ODIN mode, all I get is "USB Device Not Recognized".
I had a phone repair shop replace the charging port, thinking that was the problem, yet it still persists. I really have no ability to test if it's a ROM issue, because to go back to full stock requires that ODIN recognizes the phone...
Any suggestions? I have searched high and low and can't find a resolution. I even tried restoring to an earlier TWRP backup with a different ROM and also got the same result.
the easy way to test if it is a rom issue or usb issue, boot your phone odin mode, and connect to computer, if computer recognized your phone, then better change your rom, if same issue then your phone may have hardware issue.
most repair shop check only usb charging after they fix it. they dont check computer connectivity.
based on my experience, your phone charging port is not working, some pins aren't touching the board. but the positive and negative pin for charging are OK.
You should take it back to the shop to double check it again.

TMO Galaxy S6 won't charge and get recognized as USB storage on computer

Hey everyone,
I'm having some major issues with my Galaxy S6. I'm running XtreStoLite Deo Mod 2.4.
Here are the issues I'm facing:
-plug phone to factory charger, often doesn't even realize it's plugged in, even if I wiggle the chord around
-if phone starts charging, it will only very rarely fast charge, most of the time it will just show "cable charging" with the stock charger
-phone no longer gets recognized as USB storage device on computer, the few times that the computer detects its presence, it'll show up as a Warning saying USB Device not recognized
I haven't tried a factory reset yet, but has anyone run into those issues before and it turned out to not be a hardware problem? Although the phone has never been physically damaged, I'm suspecting the phone's USB port to have gone bad. But I'm also wondering if the custom ROM/kernel could be the culprit considering that it's after all software (drivers) that control the behavior of the phone. I'd like to hear what you guys think before I do the inevitable (factory reset) and then happily send a Knox tripped phone to Samsung if it still doesn't work.
Thanks!
Try a new usb cable. Some are only meant for charging and not data transfer, so it won't work on your PC. Also, some cables won't fast-charge either.
MrManH said:
Hey everyone,
I'm having some major issues with my Galaxy S6. I'm running XtreStoLite Deo Mod 2.4.
Here are the issues I'm facing:
-plug phone to factory charger, often doesn't even realize it's plugged in, even if I wiggle the chord around
-if phone starts charging, it will only very rarely fast charge, most of the time it will just show "cable charging" with the stock charger
-phone no longer gets recognized as USB storage device on computer, the few times that the computer detects its presence, it'll show up as a Warning saying USB Device not recognized
I haven't tried a factory reset yet, but has anyone run into those issues before and it turned out to not be a hardware problem? Although the phone has never been physically damaged, I'm suspecting the phone's USB port to have gone bad. But I'm also wondering if the custom ROM/kernel could be the culprit considering that it's after all software (drivers) that control the behavior of the phone. I'd like to hear what you guys think before I do the inevitable (factory reset) and then happily send a Knox tripped phone to Samsung if it still doesn't work.
Thanks!
Click to expand...
Click to collapse
1. Try Reinstall kernel you can find on xda (important don't forget wipe dalvik wipe cash after) 2 if not help 1st. Download again ROM / reinstall (probably corrupt and hopefully) insert rom on external usb / connect through otg / twrp - wipe advance settings - tick all boxes except external memory which is usb otg / wipe - install complete fresh (if no usb otg - place rom on Internal and in twrp/ advance wipe don't tick internal box). and of course before start check cable and charger if you sure on 99% problem is not there then start reinstalling procedure - I had something similar, I just fresh download and completely fresh reinstall (twrp / wipe / advance setting...) and problem gone
Sent from my Nokia 3310 using free xda app
happened to me but i then went & erased EVERYTHING now i have a brick
elNegritoguero said:
happened to me but i then went & erased EVERYTHING now i have a brick
Click to expand...
Click to collapse
Erased everything as in "factory reset" ?
Pp.
Also download USBDeview and run it on your PC. Delete everything that remotely looks like it might be related to your phone. When you plug the phone back in, your PC will see it as a new device.
Sent from my SM-G920T using XDA Free mobile app

Droid 4 won't turn on, but recognized by computer?

I have a stock Droid 4 with a mugen power extended battery. Last night I got a vibration that felt like a Facebook notification on my Droid 4. I pulled it out of my pocket and tried to turn it on, but the screen remained black. I tried holding the power button to reset it, but there was no response. I tried plugging it into my wall charger that usually works with a usb cable that also usually works, but even after an hour, there were no signs of life. I tried plugging in the cable to my tablet, and it charges just fine. I've used other cables and chargers, still no luck.
I tried plugging in into my laptop with the cable I normally use for charging and my laptop picked up that a device was connected. I looked in My computer to see if I could access the phone internals, but I just saw a drive letter with motocast, and 2 other drive letters that told me to insert disks in to them. The motocast drive letter had what looked like motocast system files, but that was it. I had an SD card in my phone, but no drive letters that came up when I plugged the phone it let me access it. When I went to safely remove it, I saw in the device manager that it correctly identified that a Motorola XT894 had connected to it, and I safely removed. I've tried doing a soft reset, holding the power down+vol down button for 10 secs, but that does nothing. There are no lights at all, not even when I plug/unplug it from the charger.
I'm planning on going to a cell phone repair place today to have them remove and troubleshoot the battery ( I don't have plastic torx and I'm afraid of short circuiting the motherboard)
I feel that there is some hope for fixing the problem or at least data recovery since windows recognized my phone and I could at least get to the motocast folder on it. I do wonder why my phone is able to be recognized by my computer but still show no signs of life otherwise. Any ideas?
I love this phone, but it sucks with this happening around the holiday season.If it can't be fixed, I'd at least like to get my data off it. Please help!!
Is there any way to fix this? Would physically removing and reinstalling the battery work? Do I have any options for file recovery off my phones internal storage, especially since it seems windows recgnizes that my phone is connected?
UPDATE: Got it to power on and boot normally once. Enabled USB debugging when I had the chance.
Got back from the cell phone repair place this morning. He said the battery was definitely bad, drawing zero amps. He also said he was getting weird voltage spikes throughout the board, and I think he said something about the PCMI power management chip being bad and that the phone was done for. I told him that I could plug the phone into the the computer and it recognized it. He said my best bet might be getting a battery off eBay that would power my phone long enough to get everything off of there. I asked if it could also be USB cord related as I tend to have horrible luck with them. He said it could be and that the reason that I was able to have the phone recognized by USB but not charge is due to different pins communicating during USB connection. I'm including these details so you can gauge this guy's expertise. He did go from saying the phone was done to suggesting a new battery/USB cord, and I was able to power it on after using said cord.
I went and bought a new USB cord and plugged it into my inverter I had in my car. To my surprise after a few seconds, the phone was showing the charge screen with the battery at 70%. It still wouldn't boot up so I kept it plugged in for about 5-10 mins. Eventually it did boot up. I immediately went in and enabled usb debugging. All my data was there. For a brief bit the date and time was off, but even that corrected itself. I played a song from my music collection on my SD card to make sure that was OK. The song played, and shortly thereafter it looks like the phone powered back off as it had originally done. I hooked it up to my computer and my PC started installing new hardware, it said something about xt894(my phone) a couple of disk drives and a CD ROM drive, and something about adb. The furthest they got were as unknown devices, so I disconnected them and reconnected them a couple of times, eventually the install icon went away. It still recognizes the phone and even recognizes there is a storage device with the phone in the device manager menu, but it still says "please insert a disc into drive (letter)" The drive with just motocast is still there, and I think there was another CD ROM that was recognized, said to insert a disc same as the drives. I threw it on my wall charger for a few minutes, but it still wasn't powering on. I then realized that charging it could exacerbate the voltage spikes the guy was talking about, and I didn't want to risk it especially after seeing all my data there, so I unplugged it.
I do have the battery that the extended battery replaced. It had to be pretty much tied to a charger, but it did work if only for less than half an hour. So there is the option of using that to temporarily power the phone.
My new questions are:
Am I at risk of further board damage if I charge/power on the phone? What about charging the degraded but functioning battery?
Now that I know I have USB debugging enabled and my computer still recognizes my phone, how do I go about backing up the contents of my internal storage?
Could this all be effectively solved by just getting a new battery? What about what he was saying with the weird voltage spikes and PCMI chip?
RyanV-M said:
UPDATE: Got it to power on and boot normally once. Enabled USB debugging when I had the chance.
Got back from the cell phone repair place this morning. He said the battery was definitely bad, drawing zero amps. He also said he was getting weird voltage spikes throughout the board, and I think he said something about the PCMI power management chip being bad and that the phone was done for. I told him that I could plug the phone into the the computer and it recognized it. He said my best bet might be getting a battery off eBay that would power my phone long enough to get everything off of there. I asked if it could also be USB cord related as I tend to have horrible luck with them. He said it could be and that the reason that I was able to have the phone recognized by USB but not charge is due to different pins communicating during USB connection. I'm including these details so you can gauge this guy's expertise. He did go from saying the phone was done to suggesting a new battery/USB cord, and I was able to power it on after using said cord.
I went and bought a new USB cord and plugged it into my inverter I had in my car. To my surprise after a few seconds, the phone was showing the charge screen with the battery at 70%. It still wouldn't boot up so I kept it plugged in for about 5-10 mins. Eventually it did boot up. I immediately went in and enabled usb debugging. All my data was there. For a brief bit the date and time was off, but even that corrected itself. I played a song from my music collection on my SD card to make sure that was OK. The song played, and shortly thereafter it looks like the phone powered back off as it had originally done. I hooked it up to my computer and my PC started installing new hardware, it said something about xt894(my phone) a couple of disk drives and a CD ROM drive, and something about adb. The furthest they got were as unknown devices, so I disconnected them and reconnected them a couple of times, eventually the install icon went away. It still recognizes the phone and even recognizes there is a storage device with the phone in the device manager menu, but it still says "please insert a disc into drive (letter)" The drive with just motocast is still there, and I think there was another CD ROM that was recognized, said to insert a disc same as the drives. I threw it on my wall charger for a few minutes, but it still wasn't powering on. I then realized that charging it could exacerbate the voltage spikes the guy was talking about, and I didn't want to risk it especially after seeing all my data there, so I unplugged it.
I do have the battery that the extended battery replaced. It had to be pretty much tied to a charger, but it did work if only for less than half an hour. So there is the option of using that to temporarily power the phone.
My new questions are:
Am I at risk of further board damage if I charge/power on the phone? What about charging the degraded but functioning battery?
Now that I know I have USB debugging enabled and my computer still recognizes my phone, how do I go about backing up the contents of my internal storage?
Could this all be effectively solved by just getting a new battery? What about what he was saying with the weird voltage spikes and PCMI chip?
Click to expand...
Click to collapse
Have you tried it without the extended battery. That could be the culprit of all this going on. If your original battery is bad get a new one and charge it. I had the same problem with a battery till I bought a new oem battery. After I charged my Battery I had to go to fastboot to get device to boot with a fastboot cable. Then while connected to that cable I backed up my contacts. Then while still connected to fastboot cable I flashed stock firmware and started all over again havnt had a problem since.
I'm waiting on an OEM battery to arrive. I was able to save everything off my SD card that was in the phone, so I am increasingly hopeful. Do you have to go into fastboot if your phone is stock? What is fastboot even?
RyanV-M said:
I'm waiting on an OEM battery to arrive. I was able to save everything off my SD card that was in the phone, so I am increasingly hopeful. Do you have to go into fastboot if your phone is stock? What is fastboot even?
Click to expand...
Click to collapse
AP fastboot mode is where where you flash stock while connected to rsd lite via usb or fastboot cable. It is part of bootloader. You hold down all three buttons to get to boot menu scroll down to ap fastboot then hit the vol. up button then connect to computer after you have rsd lite active. then flash stock firmware. If you get a battery that doesn't charge have them send you an other one that has happened to me a few times but not many. Remember when you scroll in boot menu you only have a few seconds to pic what you want to do or the device will try to boot.
The OEM battery I ordered finally came yesterday (no thanks to USPS). I tried multiple chargers and outlets with a good cable, and still nothing. I have another non-OEM battery arriving tomorrow, hopefully this one was just a D.O.A battery.
RyanV-M said:
The OEM battery I ordered finally came yesterday (no thanks to USPS). I tried multiple chargers and outlets with a good cable, and still nothing. I have another non-OEM battery arriving tomorrow, hopefully this one was just a D.O.A battery.
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It was probully a dead battery. It sat for to long. If you had a fastboot cable cable you wouldn't need a battery to flash it in rsd lite or just to see if it would boot. There was this one time I had to order 3 battery's just to get one that worked. Sometimes they been sitting for to long being the device was made in 2012.
OGdroidster said:
It was probully a dead battery. It sat for to long. If you had a fastboot cable cable you wouldn't need a battery to flash it in rsd lite or just to see if it would boot. There was this one time I had to order 3 battery's just to get one that worked. Sometimes they been sitting for to long being the device was made in 2012.
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So your saying if I had a FastBoot cable I could boot my phone without a battery in the phone? Would it wipe my internal data/OD?
Update: I have had a BIN-TEK battery charging for several hours, still nothing. Good cord and charger too. The only other options I have is the extended battery that crapped out on me but powered on briefly, or the puffed out factory battery it replaced. Things are looking bleak
OK
RyanV-M said:
So your saying if I had a FastBoot cable I could boot my phone without a battery in the phone? Would it wipe my internal data/OD?
Update: I have had a BIN-TEK battery charging for several hours, still nothing. Good cord and charger too. The only other options I have is the extended battery that crapped out on me but powered on briefly, or the puffed out factory battery it replaced. Things are looking bleak
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It is so you you can get to fastboot mode so you can flash. It is usable with a low battery or no battery at all. When you first connect it to computer it will automatically start booting. Here is a link for one: https://www.amazon.com/gp/aw/d/B00K...boot+cable&dpPl=1&dpID=41ep3FoxgHL&ref=plSrch
If it boots to your ROM when you first connect it then you have battery problem. If it does not boot to rom then you should leave it connected and flash stock firmware from fastboot mode witch you will need rsd lite to flash. If it boots after that then it us just a battery problem. If nothing happens then you probully need a new droid 4. Remember once you disconnect fastboot cable device will go off. So don't disconnect until you are done with everything being that you don't have a good battery.
I have a fastboot cable now. Haven't tried anything yet but I plan to today. I've looked around XDA for firmware If I need to flash stock firmware, I found several versions for the Droid 4 here:https://forum.xda-developers.com/droid-4/general/droid-4-xt894-firmware-mirrors-2015-t3004048 how do I know which firmware is correct?
Also, am I good to disconnect the fastboot cable from the PC as long as I am NOT in the process of flashing firmware?
I have ADB debugging enabled on my phone, and last I checked my computer recognized my phone, just couldn't access internal files on my phone. (Had "Please insert disk into drive x" message) Any options there?
RyanV-M said:
I have a fastboot cable now. Haven't tried anything yet but I plan to today. I've looked around XDA for firmware If I need to flash stock firmware, I found several versions for the Droid 4 here:https://forum.xda-developers.com/droid-4/general/droid-4-xt894-firmware-mirrors-2015-t3004048 how do I know which firmware is correct?
Also, am I good to disconnect the fastboot cable from the PC as long as I am NOT in the process of flashing firmware?
I have ADB debugging enabled on my phone, and last I checked my computer recognized my phone, just couldn't access internal files on my phone. (Had "Please insert disk into drive x" message) Any options there?
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You have the right index get the one says
4.1.2 - VRZ_XT894_9.8.2O-72_VZW-18-8_CFC.xml.zip just in case you need to flash. just connect cable and see if device boots if not flash the firmware with rsd lite. never umplug cable unless you want the device off because when cable is is pulled the device will go off.
I connected the fastboot cable without a battery in the phone. Held power button, computer detected it. Said it had found an XT894 and Motorola Network drivers or something like that. Said my installed hardware was ready to use. Noticed in device manager and network connections that Motorola USB networking driver #3 was installed. Under My computer, didn't see any new hard drives. I have RSD lite and the firmware you told me to get. RSD light shows my phone model, imei, software, ect and says that I am connected. But there has been no activity on my phone's screen. No Motorola logo, no menu's, nothing. I would feel more comfortable if I could pull my data off before I flash the phone as I have read horror stories of flashing gone wrong. Is there some way I can access my phone's memory since the computer recognizes it and backup my files before I flash?
RyanV-M said:
I connected the fastboot cable without a battery in the phone. Held power button, computer detected it. Said it had found an XT894 and Motorola Network drivers or something like that. Said my installed hardware was ready to use. Noticed in device manager and network connections that Motorola USB networking driver #3 was installed. Under My computer, didn't see any new hard drives. I have RSD lite and the firmware you told me to get. RSD light shows my phone model, imei, software, ect and says that I am connected. But there has been no activity on my phone's screen. No Motorola logo, no menu's, nothing. I would feel more comfortable if I could pull my data off before I flash the phone as I have read horror stories of flashing gone wrong. Is there some way I can access my phone's memory since the computer recognizes it and backup my files before I flash?
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When the device is off just connect the device to your machine and it will boot to your rom thats it. It will do it automatically. No need turn it on yourself. If it wont boot then something is wrong with the rom. If that happens and you were running a custom rom and not stock go to safe strap if you had it installed and use that to boot back into stock rom slot. Now you have two scenarios you can use. Do the first one I wrote first. If you Have safestrap installed then do that if it wont boot. Dont forget to have to have the drivers installed for the device on your windows machine. On windows based systems you have to have the drivers installed installed before using rsd lite. Just in case I forgot to mention that.
My ROM and phone is stock
Another update: I'm trying to use ADB to backup my phones files before I flash. Here is what happened:
Sorry for the lack of updates, been busy. Anyways, I got adb installed, plugged in my phone, did adb>devices, didn't show up.I got the newest version of Motorola device managermanager and had it update. Plugged in my phone again, computer said it found an XT894 and Motorola USB networking device, told me to restart my computer. Restarted, tried to see if adb detected it, nothing. It shows up in my device manager under networking devices, it even says the location is an XT894. But adb still doesn't see it.
The weird part is that RSD can see my phone too along with device manager. I'm planning on flashing to see if I can unbrick my phone, however I want to try and backup my files on there just in case the flash wipes my phone.
Is there a way I can have my computer recognize my phone as a drive instead of a networking device so I can get my files?
Is there any way to get my data off my phone before I flash?
RyanV-M said:
My ROM and phone is stock
Another update: I'm trying to use ADB to backup my phones files before I flash. Here is what happened:
Sorry for the lack of updates, been busy. Anyways, I got adb installed, plugged in my phone, did adb>devices, didn't show up.I got the newest version of Motorola device managermanager and had it update. Plugged in my phone again, computer said it found an XT894 and Motorola USB networking device, told me to restart my computer. Restarted, tried to see if adb detected it, nothing. It shows up in my device manager under networking devices, it even says the location is an XT894. But adb still doesn't see it.
The weird part is that RSD can see my phone too along with device manager. I'm planning on flashing to see if I can unbrick my phone, however I want to try and backup my files on there just in case the flash wipes my phone.
Is there a way I can have my computer recognize my phone as a drive instead of a networking device so I can get my files?
Is there any way to get my data off my phone before I flash?
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The only thing I can think of at the moment is safestrap If you had it installed before you bricked the device then you could try booting to safestrap and then mount device in safestrap and copy and paste all your internel sd stuff you want to keep. If you did not have safestrap installed then make sure you have correct drivers for device installed and try the adb command again and see if it reads. I'v been in your situation thats why once a month I now back new stuff up. When I had the s3 I bricked during bootloader unlock. Took me three days with an image file to get it to boot. Then I reflashed the stock and didnt need the image file any more. That was long time ago. i learned to back my stuff up after that. I just thought I would mention that just so you could have a food for thought. Also data will be lost is another reason to back stuff up.

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