Fingerprint sensor first try incorrect - Redmi K20 Pro / Xiaomi Mi 9T Pro Questions & Answe

Hey,
Bought the phone one week ago and noticed a strange thing.
Whenever I enter an app that has fingerprint lock, the popup appears and it says that fingerprint is wrong, without me putting finger first.
Steps to reproduce:
1. Open any app with fingerprint lock. (like PayPal)
The "Fingerprint not recognized. Try again." message will appear. In other words, every time I open any app with fingerprint lock, it registers an invalid fingerprint automatically.
Is it normal? Other phones with in screen fingerprint sensor don't have this thing.

Not having that on my 9T Pro with Global.
Which exact software version do you have installed, please include the full version string including letters?

patoberli said:
Not having that on my 9T Pro with Global.
Which exact software version do you have installed, please include the full version string including letters?
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Image
h.t.t.p.s://cdn.discordapp.com/attachments/445929114424180739/633691774468096002/Screenshot_2019-10-15-18-39-59-521_com.android.settings.png

tigrex22 said:
Image
h.t.t.p.s://cdn.discordapp.com/attachments/445929114424180739/633691774468096002/Screenshot_2019-10-15-18-39-59-521_com.android.settings.png
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Click to collapse
Jesus Christ, I can't post links neither images. I'll write them manually as well.
Android 9 PKQ1.181121.001
MIUI Version: MIUI Global 10.3.4 Stable 10.3.4.0(PFKEUXM)

Ok, so that's the EEU version. I have the Global release (PFKMIXM) and don't have the issue there.

Related

Mi 8 does not turn off or reboot after some hours turned on

I'm having the same problem in all versions. After running on the phone some hours, if you try to reset or power off the phone, it doesn't turn off at all. The screen goes off but the phone is still on. It keeps working. It can be tested turning on flashlight and powering off or resetting it, the flashlight doesn't turn off. It does not turn on again until you force reset by pressing a while the power button. I think it's related to the GPS problem, after some hours the GPS stops working, and this problem also appears.
Looks like I have the same problem.
bassbounce said:
Looks like a classic rma, contact the store where u bought it and do a warranty claim.
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I think its a firmware issue, because I'm not the only one affected by this problem. Two friends on miui 9 and me on miui 10...
Nvm got the same bug.
I've installed with miflash latest miui 10 global beta, ant the problem is still here. I've found this problem only when gps stops working
prototovsky said:
I've installed with miflash latest miui 10 global beta, ant the problem is still here. I've found this problem only when gps stops working
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Click to collapse
I just noticed that I have the same problem.
If I want to reboot the phone after a few hours he won't reboot and the screen stays black very annoying problem.
Same problem with last miui 10 eu
Dont have this problem on official global beta miui 8.8.7, sounds like software related issue to me rather than a hardware problem;
Yes, I think this because before unlock the bootloader and flash the miui 10 Eu i dont have this problem
Seems that this problem is fixed with the last miui 10 Eu 8.8.9
achickennugget said:
Dont have this problem on official global beta miui 8.8.7, sounds like software related issue to me rather than a hardware problem;
Click to expand...
Click to collapse
I have now this version and the problem is there again... installed with miflash. 8.8.7 is still buggy with GPS and reboot. Let's see 8.8.9...
Xiaomi.eu has noticed this problem on their latest version too: https://forum.xda-developers.com/mi-8/how-to/rom-miui-10-8-8-9-xiaomi-eu-t3827802 (see changelog)
Hello guys, I'm facing this problem too on MIUI Global Stable 9.6.4.0, I reported the issue on MIUI forum, it would be great if you could kindly confirm my bug report to obtain more attention. Thank you. http://en.miui.com/thread-3726710-1-1.html

Random reboots while using fingerprint

Since couple of days I've facing a strange issue . While unlocking the phone with finger print the animation stays big and stuck after some seconds the phone gets restarted . Has anyone faced this issue before with K20pro . Btw I'm on latest 10.3.3.0 Indian global ROM
himuslg123 said:
Since couple of days I've facing a strange issue . While unlocking the phone with finger print the animation stays big and stuck after some seconds the phone gets restarted . Has anyone faced this issue before with K20pro . Btw I'm on latest 10.3.3.0 Indian global ROM
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I would do a full wipe and reinstall as I do not have this issue
DaveHTC200 said:
I would do a full wipe and reinstall as I do not have this issue
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Click to collapse
I have tried this . But still having this error . Not frequently but have faced twice in last 4 days
I'm facing the same problem! Just bought mine "Global Version" from China with MIUI 10 9.5.31 Beta.
In 4 days it rebboted 6 times, the last one happened today and I realized it was when I was unlocking the device with the fingerprint scanner.
jvictor_mp said:
I'm facing the same problem! Just bought mine "Global Version" from China with MIUI 10 9.5.31 Beta.
In 4 days it rebboted 6 times, the last one happened today and I realized it was when I was unlocking the device with the fingerprint scanner.
Click to expand...
Click to collapse
exactly happened with me.
I have the MIUI 10 Global 9.5.31 Beta. I have random reboots during phone calls. Always had them when connected to the car bluetooth.
Do you know how it is possible to upgrade the ROM? Are there updates via OTA?
Thanks Gianluca

k20 pro fingerprint sensor error?

Hi! I have a fingerprint sensor error, after rebooting it reported the error as shown in the picture, the error appears after updating the global version 10.3.2.0, please everyone help. sorry for using google translate!

Rog Phone 2 Issues

I have encountered several bugs with the Rog Phone 2
First of all I am unable to create a Google account with Mobile Data. Everytime I try to create an account, I get the message: "There was a problem communicating with Google servers". However, with WiFi it works just fine
The second issue is that my LED notification light does not seem to flash when I get a text message or any kind of notification. The only time the LED is on is when the phone is charging (amber colour) or when battery is low (flashes red)
The third issue I am facing is that YouTube sometimes will not load with mobile data. I have to first open YouTube with WiFi, then, and only then will it load/open with mobile data. If I don't use YouTube for around 2 hours, the same thing happens again, I need to open it with WiFi first and only then it will open with mobile Data.
Last and final issue is that I have the old software with the July 2019 security patch. When I spoke to ASUS Chat on the phone, they told me to download the new firmware from their website. I downloaded the firmware and attempted to flash it via placing the room in the "Root" folder and restarting the phone. When I restarted the phone, on the too left corner of the screen it said there was a software update available (the Rom which I downloaded from ASUS) However, after tapping update, I got the message "unable to update"
Can anyone please help? Any advice/solutions would be highly appreciated!
I have the Tencent version of the Rog Phone 2 however it has the Global Rom on it (the WW ROM)
Apart from these "issues" the phone is perfect. I cannot fault the phone in any other aspect.
I look forward to some solutions ?
Thanos88 said:
I have encountered several bugs with the Rog Phone 2
Last and final issue is that I have the old software with the July 2019 security patch. When I spoke to ASUS Chat on the phone, they told me to download the new firmware from their website. I downloaded the firmware and attempted to flash it via placing the room in the "Root" folder and restarting the phone. When I restarted the phone, on the too left corner of the screen it said there was a software update available (the Rom which I downloaded from ASUS) However, after tapping update, I got the message "unable to update"
Can anyone please help? Any advice/solutions would be highly appreciated!
I have the Tencent version of the Rog Phone 2 however it has the Global Rom on it (the WW ROM)
Apart from these "issues" the phone is perfect. I cannot fault the phone in any other aspect.
I look forward to some solutions ?
Click to expand...
Click to collapse
Although you may have WW Rom flashed, you probably still need to change the fingerprint to WW too, have a read of that thread for instructions...
reg66 said:
Although you may have WW Rom flashed, you probably still need to change the fingerprint to WW too, have a read of that thread for instructions...
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Sorry which thread are you referring to? And when I purchased the phone it had the WW flashed already. Do you have any solutions for my problems I'm facing ?
Thanos88 said:
Sorry which thread are you referring to? And when I purchased the phone it had the WW flashed already. Do you have any solutions for my problems I'm facing ?
Click to expand...
Click to collapse
this thread, have a read of it and other posts. install device info HW from playstore and you'll probably see that the product id and fingerprint (under system) are both CN, although the rom itself is WW. you need to change to everything to WW following that thread... then you can update
reg66 said:
this thread, have a read of it and other posts. install device info HW from playstore and you'll probably see that the product id and fingerprint (under system) are both CN, although the rom itself is WW. you need to change to everything to WW following that thread... then you can update
Click to expand...
Click to collapse
Thanks !!!

Question Can't update redmi note 10s

Hi, I'm having problems updating redmi note 10s to latest version.
I just bought the redmi note 10s a few days ago and it comes with MIUI 12.5.16.0 RKLMIMX so I think it's the global version.
I went to about phone section and tried to search for the latest MIUI version but it can't find anything and then I tried to download the official MIUI 13 update package but one of this messages apears "Can't verify update. Couldn't verify update package." or "Can't verify update. Can't flash this stable ROM."
As far as I know the latest version is MIUI 14
What can I do to update to the latest version?
Try with the V13.0.6.0.SKLMIXM then V13.0.8.0.SKLMIXM,etc.progressively.
Stable BetaRecoveryV14.0.2.0.TKLMIXM
NOSS8 said:
Try with the V13.0.6.0.SKLMIXM then V13.0.8.0.SKLMIXM,etc.progressively.
Stable BetaRecoveryV14.0.2.0.TKLMIXM
Click to expand...
Click to collapse
I tried but it did not work, any of the images work
Try with this rom
Xiaomi Firmware Updater
The ultimate script that provides firmware packages for Xiaomi devices.
xiaomifirmwareupdater.com
Choose INCREMENTAL UPDATE
NOSS8 said:
Try with this rom
Xiaomi Firmware Updater
The ultimate script that provides firmware packages for Xiaomi devices.
xiaomifirmwareupdater.com
Choose INCREMENTAL UPDATE
Click to expand...
Click to collapse
I tried but this happened
jacksolo said:
I tried but this happened
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You are almost a year late in updating.
The solution would be to unlock the bootloader, update and lock it.
I turn off mobile data and WiFi and then changed the region from Mexico to Russia, after that I rebooted the device and turn on mobile data and WiFi and check for new updates and it found the 13.0.13 miui update, I installed the update and then I was able to update to miui 14 from the official package.
Thank you @NOSS8
jacksolo said:
I turn off mobile data and WiFi and then changed the region from Mexico to Russia, after that I rebooted the device and turn on mobile data and WiFi and check for new updates and it found the 13.0.13 miui update, I installed the update and then I was able to update to miui 14 from the official package.
Thank you @NOSS8
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Click to collapse
Glad for you, forgot to mention that, 3 threads same problem.
What's funny is that where I mentioned this method it doesn't work and where I forgot it works.
I have the same problem, the only case being is that the phone is pre-owned or a secondhand phone, upon purchase, I noticed that the phone was a bit slow or lag even without any application installed on it. I tried updating the miui version but all it shows is 'Can't connect to the network'. I am stuck on 12.5.16.0, what can I do?
tpajarillo said:
I have the same problem, the only case being is that the phone is pre-owned or a secondhand phone, upon purchase, I noticed that the phone was a bit slow or lag even without any application installed on it. I tried updating the miui version but all it shows is 'Can't connect to the network'. I am stuck on 12.5.16.0, what can I do?
Click to expand...
Click to collapse
update using miflash, you get the firmware and millions of tutos in youtube
tutibreaker said:
update using miflash, you get the firmware and millions of tutos in youtube
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Click to collapse
Only if the bootloader is unlocked.

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