hello,
just tried to hard reset my Vodafone branded (v1615) kaiser and its now been sitting at a screen saying the device is clearing storage please wait for about an hour now, any ideas how long this is supposed to take or if theirs a way to bypass this part ?
DJ_Steve said:
hello,
just tried to hard reset my Vodafone branded (v1615) kaiser and its now been sitting at a screen saying the device is clearing storage please wait for about an hour now, any ideas how long this is supposed to take or if theirs a way to bypass this part ?
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It is not supposed to take an hour, try to reset again.
tried it 3 times now get to the same point each time
DJ_Steve said:
tried it 3 times now get to the same point each time
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Remove the battery for about 15-20 seconds re insert and try to re boot, what happens ?
i just reflashed phone usingvodas firmware update and its booted up fine, think my copy of wince was courrpt or something
Hello. I recently upgraded to marshmallow. Since then, every time I restart my phone the apps icons change place. Is there any way to stay still?
SACS73 said:
Hello. I recently upgraded to marshmallow. Since then, every time I restart my phone the apps icons change place. Is there any way to stay still?
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Factory Reset your phone. Hope this will solve your issue.
mrinalkd27 said:
Factory Reset your phone. Hope this will solve your issue.
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Didn't work. Any other idea?
I have the B162 update running on my P10 and whenever I try to download an app from Playstore, it shows downloading, but nothing gets downloaded. So I did a hard reset and everything seems to fine. But only for a few days, again I can't download or update anything.
What can be the reason for this?
have you tried with 4G connection ? wifi connection ?
this morning, I couldn't get any app via 4G, I've switched to wifi and magic ! the apps got installed.
ch-vox said:
have you tried with 4G connection ? wifi connection ?
this morning, I couldn't get any app via 4G, I've switched to wifi and magic ! the apps got installed.
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I tried with both and didn't work. But I found that when you keep the phone standby, apps will be downloaded/updated at random times.
Same for me.
If I reboot the phone, download starts immediately.
here is a troubleshooting tutorial from Google :
https://support.google.com/googleplay/troubleshooter/6241347
Solutions :
Make sure you have an Internet or mobile data connection. Then, restart your device.
Update time and date
Clear cache and data
Reinstall playstore updates
Install system updates
Make sure Download Manager is turned on
Check your device's available storage
ch-vox said:
here is a troubleshooting tutorial from Google :
https://support.google.com/googleplay/troubleshooter/6241347
Solutions :
Make sure you have an Internet or mobile data connection. Then, restart your device.
Update time and date
Clear cache and data
Reinstall playstore updates
Install system updates
Make sure Download Manager is turned on
Check your device's available storage
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Click to collapse
The first time when I cleared cache and data, applications started to download. But sometime after, it again came back to the previous scenario. Then I followed all the instructions again, but still no luck.
Waiting for a reply from Huawei now.
samithax said:
The first time when I cleared cache and data, applications started to download. But sometime after, it again came back to the previous scenario. Then I followed all the instructions again, but still no luck.
Waiting for a reply from Huawei now.
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I downgraded Google Play and re-updated. Now working, but I hope we will not end up again in the same situation.
pantweb said:
I downgraded Google Play and re-updated. Now working, but I hope we will not end up again in the same situation.
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I too downgraded the play store, but no luck for me. Even the Huawei support is asking me to do a factory reset again. So frustrated now.
After update to B162 I am having problems with not being able to update or install new apps - a reboot seems to have fixed it - For now.
Same here, cant download new apps.
Been seeing the same since i got the 162 update on my P10 Plus, reboot gets it going again but definitely something to do with 162 update.
Getting same issue as well is it worth factory reset or maybe I should take back to network carrier my contract is with?
Troysonkay said:
Getting same issue as well is it worth factory reset or maybe I should take back to network carrier my contract is with?
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Doing a factory reset will only solve your problem temporarily. So better to wait for a fix from Huawei. They'll release one soon.
I'm on the same f/w, but have no problem downloading through wifi or 3G network.
Have they released an official statement regarding the issue?
samithax said:
Doing a factory reset will only solve your problem temporarily. So better to wait for a fix from Huawei. They'll release one soon.
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Yup. Got this too on the B163 update for my L29.
Getting same issue as well
I don't know how this happened, but mine started to download again as usual. The only change I did was changing my theme. Strange right?
Troysonkay said:
Have they released an official statement regarding the issue?
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No they haven't I guess. But there are many people who report this issue now. So Huawei must take an action immediately.
Same problem here since the 151 update. Huawei, this is not cool. Besides, I'm having a lot of syncing issues.
Hi All,
Now my phone keeps randomly download files without my permission.
I wonder if any of you witness the same thing ?
thegsmoker said:
Hi All,
Now my phone keeps randomly download files without my permission.
I wonder if any of you witness the same thing ?
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I had a similar problem. Installed some apk from God know where, and when I installed it download started every 3 hours. Had to do factory reset.
mariosenta said:
I had a similar problem. Installed some apk from God know where, and when I installed it download started every 3 hours. Had to do factory reset.
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I'm suspecting that my PowerAMP is doing this. I reset the settings for it.
Hopefully it will sort it out
I have a problem, hope someone can help me.
First time i haven't rooted my phone lol. Since update my phone randomly freezes and reboots, sometimes it just turns off, which means it doesn't shut down but screen turns black and its off. I wonder if someone else has the same problem and could solve it or if someone knows how i could track this error to get rid of it. Some sort of logging program i could use for example but as i said phone is not rooted. Appreciate any help. Thanks
try clearing the cache or if that doesn't help manually download the firmware (on a stable wifi connection) and flash it again.
when did you get the phone?
share the phone's model number and the software version running please
3mel said:
try clearing the cache or if that doesn't help manually download the firmware (on a stable wifi connection) and flash it again.
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Factory reset?
TheNewGuy92 said:
when did you get the phone?
share the phone's model number and the software version running please
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Sm-g780g/ds
TheNewGuy92 said:
when did you get the phone?
share the phone's model number and the software version running please
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Click to collapse
I got it October last year
Well i guess i will try a factory reset. I also transferred using Smart switch. Probably it solves the problem
irgendeinname said:
Factory reset?
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well a factory reset will clear your cache for you but if that not where the issue lays you'll still be in the same predicament.
flash your firmware again if you need to. don't interrupt or pause the download and do over a strong wifi network.