I have a problem, hope someone can help me.
First time i haven't rooted my phone lol. Since update my phone randomly freezes and reboots, sometimes it just turns off, which means it doesn't shut down but screen turns black and its off. I wonder if someone else has the same problem and could solve it or if someone knows how i could track this error to get rid of it. Some sort of logging program i could use for example but as i said phone is not rooted. Appreciate any help. Thanks
try clearing the cache or if that doesn't help manually download the firmware (on a stable wifi connection) and flash it again.
when did you get the phone?
share the phone's model number and the software version running please
3mel said:
try clearing the cache or if that doesn't help manually download the firmware (on a stable wifi connection) and flash it again.
Click to expand...
Click to collapse
Factory reset?
TheNewGuy92 said:
when did you get the phone?
share the phone's model number and the software version running please
Click to expand...
Click to collapse
Sm-g780g/ds
TheNewGuy92 said:
when did you get the phone?
share the phone's model number and the software version running please
Click to expand...
Click to collapse
I got it October last year
Well i guess i will try a factory reset. I also transferred using Smart switch. Probably it solves the problem
irgendeinname said:
Factory reset?
Click to expand...
Click to collapse
well a factory reset will clear your cache for you but if that not where the issue lays you'll still be in the same predicament.
flash your firmware again if you need to. don't interrupt or pause the download and do over a strong wifi network.
Related
Kiel informs new version LPF(TGY)LR1 is availavle, I click update to replace current version LA2(TGY)LA4.
During updating Phone has been rebooted and showing "Downloading, do not trun off target" for long time, after a while Kiel show message that phone cannot connected. does anyone know how to solve this issue? high appreciated, thanks.
PS: result is same after wipe data and catch.
I had the same problem. In the end I flashed with PC Odin and now all is good!
chutneylad said:
I had the same problem. In the end I flashed with PC Odin and now all is good!
Click to expand...
Click to collapse
very glad to hear this good news. Would you please give me a post link(or descriptions) so that I will able to follow it to update my phone?
kevin_fcc said:
Kiel informs new version LPF(TGY)LR1 is availavle, I click update to replace current version LA2(TGY)LA4.
During updating Phone has been rebooted and showing "Downloading, do not trun off target" for long time, after a while Kiel show message that phone cannot connected. does anyone know how to solve this issue? high appreciated, thanks.
PS: result is same after wipe data and catch.
Click to expand...
Click to collapse
Where do you live and what is the new version (version), what is the build date?
gee2012 said:
Where do you live and what is the new version (version), what is the build date?
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Click to collapse
I am in China, new version is ics from kies ,hongkong version i think,not sure the build date.
Sent from my GT-N7000 using XDA
thanks
kevin_fcc said:
Kiel informs new version LPF(TGY)LR1 is availavle, I click update to replace current version LA2(TGY)LA4.
During updating Phone has been rebooted and showing "Downloading, do not trun off target" for long time, after a while Kiel show message that phone cannot connected. does anyone know how to solve this issue? high appreciated, thanks.
PS: result is same after wipe data and catch.
Click to expand...
Click to collapse
updated to ics after change to a xp pc.
Sent from my GT-N7000 using XDA
Hey! i followed this bit ly/1ejON6P (add a punctation right next to bit in the link) guide and i did everything it told me to but its stuck att the first boot loading screen, please help!. I will provide with more information if needed.
Please help
Ok i managed to get my phone working by doing another data wipe but now it says that there's an invalid simcard, i can't make any calls or texts. Please help.
VanillaThunder91 said:
Ok i managed to get my phone working by doing another data wipe but now it says that there's an invalid simcard, i can't make any calls or texts. Please help.
Click to expand...
Click to collapse
Do a factory reset.
eclyptos said:
Do a factory reset.
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Click to collapse
Ive done it lots of times, i even reflashed my stock firmware and installed cyanogenmod again just to be sure.
VanillaThunder91 said:
Ive done it lots of times, i even reflashed my stock firmware and installed cyanogenmod again just to be sure.
Click to expand...
Click to collapse
Then you have some issues with that Cynagenmod, and how to fix that I don't know. Maybe you should try different Rom or flash different Kernel only.
It's stuck in some kind of unusual bootloop, which I'm calling re-bootloop... and NO, I'M NOT RESETTING IT!!!! I have a video explaining and showing it...
Unrooted; Locked Bootloader...
PHANX0M said:
It's stuck in some kind of unusual bootloop, which I'm calling re-bootloop... and NO, I'M NOT RESETTING IT!!!! I have a video explaining and showing it...
Unrooted: Locked Bootloader...
Click to expand...
Click to collapse
Try downloading the sony PC companion and telling it to fix/reset it.
ChrisJ951 said:
Try downloading the sony PC companion and telling it to fix/reset it.
Click to expand...
Click to collapse
But that will apperantly result in data loss.... And I REEAAAALLYY don't want to reset my phone....
BUMP
BTW I switched it with a better video...
PHANX0M said:
BTW I switched it with a better video...
Click to expand...
Click to collapse
Do you have developer options enabled / can you do adb logcat while it's starting up and see if it outputs anything?
try power off then turn on by pressing random hardware button to boot in safe mode & if u lucky enough, can solve it.
else there is no other way. reflash data partition using flashtools.
You could try downloading the FTF and then flashing via Flashtool without wiping data. Might or might not solve the problem.
What were you doing before the bootloop happened?
since OP is unrooted, i doubt the prob is caused by other than data partition. no harm trying anyway.
i've got the same problems bros
I have the B162 update running on my P10 and whenever I try to download an app from Playstore, it shows downloading, but nothing gets downloaded. So I did a hard reset and everything seems to fine. But only for a few days, again I can't download or update anything.
What can be the reason for this?
have you tried with 4G connection ? wifi connection ?
this morning, I couldn't get any app via 4G, I've switched to wifi and magic ! the apps got installed.
ch-vox said:
have you tried with 4G connection ? wifi connection ?
this morning, I couldn't get any app via 4G, I've switched to wifi and magic ! the apps got installed.
Click to expand...
Click to collapse
I tried with both and didn't work. But I found that when you keep the phone standby, apps will be downloaded/updated at random times.
Same for me.
If I reboot the phone, download starts immediately.
here is a troubleshooting tutorial from Google :
https://support.google.com/googleplay/troubleshooter/6241347
Solutions :
Make sure you have an Internet or mobile data connection. Then, restart your device.
Update time and date
Clear cache and data
Reinstall playstore updates
Install system updates
Make sure Download Manager is turned on
Check your device's available storage
ch-vox said:
here is a troubleshooting tutorial from Google :
https://support.google.com/googleplay/troubleshooter/6241347
Solutions :
Make sure you have an Internet or mobile data connection. Then, restart your device.
Update time and date
Clear cache and data
Reinstall playstore updates
Install system updates
Make sure Download Manager is turned on
Check your device's available storage
Click to expand...
Click to collapse
The first time when I cleared cache and data, applications started to download. But sometime after, it again came back to the previous scenario. Then I followed all the instructions again, but still no luck.
Waiting for a reply from Huawei now.
samithax said:
The first time when I cleared cache and data, applications started to download. But sometime after, it again came back to the previous scenario. Then I followed all the instructions again, but still no luck.
Waiting for a reply from Huawei now.
Click to expand...
Click to collapse
I downgraded Google Play and re-updated. Now working, but I hope we will not end up again in the same situation.
pantweb said:
I downgraded Google Play and re-updated. Now working, but I hope we will not end up again in the same situation.
Click to expand...
Click to collapse
I too downgraded the play store, but no luck for me. Even the Huawei support is asking me to do a factory reset again. So frustrated now.
After update to B162 I am having problems with not being able to update or install new apps - a reboot seems to have fixed it - For now.
Same here, cant download new apps.
Been seeing the same since i got the 162 update on my P10 Plus, reboot gets it going again but definitely something to do with 162 update.
Getting same issue as well is it worth factory reset or maybe I should take back to network carrier my contract is with?
Troysonkay said:
Getting same issue as well is it worth factory reset or maybe I should take back to network carrier my contract is with?
Click to expand...
Click to collapse
Doing a factory reset will only solve your problem temporarily. So better to wait for a fix from Huawei. They'll release one soon.
I'm on the same f/w, but have no problem downloading through wifi or 3G network.
Have they released an official statement regarding the issue?
samithax said:
Doing a factory reset will only solve your problem temporarily. So better to wait for a fix from Huawei. They'll release one soon.
Click to expand...
Click to collapse
Yup. Got this too on the B163 update for my L29.
Getting same issue as well
I don't know how this happened, but mine started to download again as usual. The only change I did was changing my theme. Strange right?
Troysonkay said:
Have they released an official statement regarding the issue?
Click to expand...
Click to collapse
No they haven't I guess. But there are many people who report this issue now. So Huawei must take an action immediately.
Same problem here since the 151 update. Huawei, this is not cool. Besides, I'm having a lot of syncing issues.
Hello guys. Hope y'all are doing fine. I'M NOT ! I've got a problem with my Mi 11. So, at first, my phone was telling me that there was too many files on it and that there was no space anymore to add more things on it. Which is okay. Then, to resolve that problem, I tried to uninstall an app which made my phone go black and then got to that ''Recovery Menu''. I tried everything ! I triedd Rebooting, so I go on Reboot but then it goes back to Recovery Menu. I tried removing the SIM card, I tried to ''Connect with MI Assistant'' but the app won't recognize my phone. I tried to go on Fastboot with the Volume and On/Off button but it stays frozen on that image of the russian rabbit. I tried holding the volume buttons while the phone was restarting, doesn't work. I tried to "Safe Mode', but it doesn't work. The volume buttons are working well. I even tried cleaning my phone to see if some dirt got stuck in it. I tried tapping on my phone. I've tried to put it in the freezer. I tried to let it lose its battery and then plug it in, still didn't work. I don't wanna lose my data... There are extremely precious things in there that I cannot afford to lose... I'm begging for help, friends ! Please help me !
)I know there has been many topics like this one, but I've already tried everything I've read
I'd like to make Mi PC suite work so I can save everything... Or I'd just like to get my phone out of this recovery mode.
Thank you for reading guys. I wish you a nice day
PerduAvkXiaomiPtn said:
Hello guys. Hope y'all are doing fine. I'M NOT ! I've got a problem with my Mi 11. So, at first, my phone was telling me that there was too many files on it and that there was no space anymore to add more things on it. Which is okay. Then, to resolve that problem, I tried to uninstall an app which made my phone go black and then got to that ''Recovery Menu''. I tried everything ! I triedd Rebooting, so I go on Reboot but then it goes back to Recovery Menu. I tried removing the SIM card, I tried to ''Connect with MI Assistant'' but the app won't recognize my phone. I tried to go on Fastboot with the Volume and On/Off button but it stays frozen on that image of the russian rabbit. I tried holding the volume buttons while the phone was restarting, doesn't work. I tried to "Safe Mode', but it doesn't work. The volume buttons are working well. I even tried cleaning my phone to see if some dirt got stuck in it. I tried tapping on my phone. I've tried to put it in the freezer. I tried to let it lose its battery and then plug it in, still didn't work. I don't wanna lose my data... There are extremely precious things in there that I cannot afford to lose... I'm begging for help, friends ! Please help me !
)I know there has been many topics like this one, but I've already tried everything I've read
I'd like to make Mi PC suite work so I can save everything... Or I'd just like to get my phone out of this recovery mode.
Thank you for reading guys. I wish you a nice day
Click to expand...
Click to collapse
Is your phone rooted?
Bootloader unlocked?
Only uninstalling a system app can cause this.
NOSS8 said:
Is your phone rooted?
Bootloader unlocked?
Only uninstalling a system app can cause this.
Click to expand...
Click to collapse
Hello friend, than you for answering... Excuse me, I am a little bit stupid, please forgive me, but I do not know what ''rooted phone'' and ''bootloader unlocked'' means, i barely understand english. Could you please explain it to me ? And yes, I mistakenly tried to uninstall Google Drive
NOSS8 said:
Is your phone rooted?
Bootloader unlocked?
Only uninstalling a system app can cause this.
Click to expand...
Click to collapse
Is there any other app like Xiaomi PC Suite to retrieve all my data ? I have so much important photos of my family on it... Thank you kind sir
PerduAvkXiaomiPtn said:
Hello friend, than you for answering... Excuse me, I am a little bit stupid, please forgive me, but I do not know what ''rooted phone'' and ''bootloader unlocked'' means, i barely understand english. Could you please explain it to me ? And yes, I mistakenly tried to uninstall Google Drive
Click to expand...
Click to collapse
If you bought the new phone and you don't know, surely not.
Google can be uninstalled without causing any problems.
NOSS8 said:
If you bought the new phone and you don't know, surely not.
Google can be uninstalled without causing any problems.
Click to expand...
Click to collapse
Okay, so I think it has to do with the space that there was in my phone. Do you know what I can do about the bootloop ?
PerduAvkXiaomiPtn said:
Okay, so I think it has to do with the space that there was in my phone. Do you know what I can do about the bootloop ?
Click to expand...
Click to collapse
Did you buy this phone new?
What version of rom do you have?
Bootloop may be due to a software or hardware problem.
NOSS8 said:
Did you buy this phone new?
What version of rom do you have?
Bootloop may be due to a software or hardware problem.
Click to expand...
Click to collapse
Hello, I just tried to clear data cache with ADB and it says "Erase is not allowed in Lock State''. I think my phone is locked ? WWWhat can I do ? I bought this phone 1 year ago.
PerduAvkXiaomiPtn said:
Hello, I just tried to clear data cache with ADB and it says "Erase is not allowed in Lock State''. I think my phone is locked ? WWWhat can I do ? I bought this phone 1 year ago.
Click to expand...
Click to collapse
Surely, another way to find out: restart your phone and look at the padlock on the very first screen.
NOSS8 said:
Surely, another way to find out: restart your phone and look at the padlock on the very first screen.
Click to expand...
Click to collapse
I don't see no padlock... What am I supposed to do ?
NOSS8 said:
Surely, another way to find out: restart your phone and look at the padlock on the very first screen.
Click to expand...
Click to collapse
If I have to wipe data is there a way I can get my data back ?
PerduAvkXiaomiPtn said:
If I have to wipe data is there a way I can get my data back ?
Click to expand...
Click to collapse
Nope,In any case to recover it you must understand that all your data will be lost.
NOSS8 said:
Nope,In any case to recover it you must understand that all your data will be lost.
Click to expand...
Click to collapse
I've seen some people say that some apps helped you get some data back, like Coolmuster, is that true or just cap ? Tahnk you man
PerduAvkXiaomiPtn said:
I've seen some people say that some apps helped you get some data back, like Coolmuster, is that true or just cap ? Tahnk you man
Click to expand...
Click to collapse
Provided that the phone is not in bootloop
No more warranty?
NOSS8 said:
Provided that the phone is not in bootloop
No more warranty?
Click to expand...
Click to collapse
I don't know if there's still warranty but I don't really care about buying a new phone. The only thing that bugs me is how to get the data back Is there really no way to backup the data even though the phone is bootlooped ?
PerduAvkXiaomiPtn said:
I don't know if there's still warranty but I don't really care about buying a new phone. The only thing that bugs me is how to get the data back Is there really no way to backup the data even though the phone is bootlooped ?
Click to expand...
Click to collapse
Nope,
if it is still guaranteed your data will be lost, I can tell you how to recover it if it is a software problem but also your data will be lost.
If you were using Micloud your data will be restored.
NOSS8 said:
Provided that the phone is not in bootloop
No more warr
Click to expand...
Click to collapse
NOSS8 said:
Nope,
if it is still guaranteed your data will be lost, I can tell you how to recover it if it is a software problem but also your data will be lost.
If you were using Micloud your data will be restored.
Click to expand...
Click to collapse
Okay so, if I wipe all my data and it works, will I be able to get the data back with apps from my PC like the one I told you before ?
PerduAvkXiaomiPtn said:
Okay so, if I wipe all my data and it works, will I be able to get the data back with apps from my PC like the one I told you before ?
Click to expand...
Click to collapse
With Mipcsuite or Micloud yeap.
NOSS8 said:
With Mipcsuite or Micloud yeap.
Click to expand...
Click to collapse
Will it also give me my apps data back ? like will it give me my passwords back k?
ALSOO please can you help me with that. I tried MiPCSUITE but it keeps saying ''connect your device usb'' just like I didn't connect it but it's actually connected USB on my PC. Because the bootloop also tells me to go to MiPcSuite. So my problem is that MiPcSuite doesn't recognize my phone. If you can help me with that please
PerduAvkXiaomiPtn said:
Will it also give me my apps data back ? like will it give me my passwords back k?
ALSOO please can you help me with that. I tried MiPCSUITE but it keeps saying ''connect your device usb'' just like I didn't connect it but it's actually connected USB on my PC. Because the bootloop also tells me to go to MiPcSuite. So my problem is that MiPcSuite doesn't recognize my phone. If you can help me with that please
Click to expand...
Click to collapse
You cannot perform a Backup as long as the phone is in bootloop, if the wipe works you can only recover the data saved previously.