SOLVED: Full mobile 4G+ data signal, but no data comes through - ASUS ROG Phone II Questions & Answers

Hi everyone
I have a strange problem. I bought the "International" version, which was of course the Tencent with a flashed ROM. Although it was sold as "International" hehe
I didn't have Google Pay working and I've flashed the 1703 together with fingerprint, re-locked it down after and then updated with the latest firmware from the Asus website. (Google Pay works now)
Version WW-16.0631.1908.21
I now see that even though I have a FULL 4G+ signal. Calls come through normally etc. but the internet on mobile data simply doesn't work.
Anybody have any advice what else I could do?
EDIT:
It was a simple APN problem

Mad_Duke said:
Hi everyone
I have a strange problem. I bought the "International" version, which was of course the Tencent with a flashed ROM. Although it was sold as "International" hehe
I didn't have Google Pay working and I've flashed the 1703 together with fingerprint, re-locked it down after and then updated with the latest firmware from the Asus website. (Google Pay works now)
Version WW-16.0631.1908.21
I now see that even though I have a FULL 4G+ signal. Calls come through normally etc. but the internet on mobile data simply doesn't work.
Anybody have any advice what else I could do?
EDIT:
It was a simple APN problem
Click to expand...
Click to collapse
Can you provide more details to the resolution? I'm closely watching this phone and would like to be aware of how to resolve these potential issues should I aslo encounter them. TIA

Mad_Duke said:
Hi everyone
I have a strange problem. I bought the "International" version, which was of course the Tencent with a flashed ROM. Although it was sold as "International" hehe
I didn't have Google Pay working and I've flashed the 1703 together with fingerprint, re-locked it down after and then updated with the latest firmware from the Asus website. (Google Pay works now)
Version WW-16.0631.1908.21
I now see that even though I have a FULL 4G+ signal. Calls come through normally etc. but the internet on mobile data simply doesn't work.
Anybody have any advice what else I could do?
EDIT:
It was a simple APN problem
Click to expand...
Click to collapse
OFF TOPIC but please let me know, i have WW rom installed, how do i use offical asus updates now? what do i do? please replay

NoBodysGamer said:
OFF TOPIC but please let me know, i have WW rom installed, how do i use offical asus updates now? what do i do? please replay
Click to expand...
Click to collapse
Don't wanna be toxic, but you have here plenty of topics how to get OTA, or what to do with your phone and u still need to ask? Keep looking >.<

CRYPTfromCATACOMBZ said:
Don't wanna be toxic, but you have here plenty of topics how to get OTA, or what to do with your phone and u still need to ask? Keep looking >.<
Click to expand...
Click to collapse
There are no topics on how to get OTA, i googled, all topics say its Impossible.
I want to know how he used offical update to update the phone, i just updated using one of the updates here in FASTBOOT mode.
If you know about topic that can enable REAL OTA that works or if you at least know how i can use ASUS offical updates to update [ mean i assume you just copy the zip file to the USB and it auto updates?]
Do tell me

Mad_Duke said:
Hi everyone
I have a strange problem. I bought the "International" version, which was of course the Tencent with a flashed ROM. Although it was sold as "International" hehe
I didn't have Google Pay working and I've flashed the 1703 together with fingerprint, re-locked it down after and then updated with the latest firmware from the Asus website. (Google Pay works now)
Version WW-16.0631.1908.21
I now see that even though I have a FULL 4G+ signal. Calls come through normally etc. but the internet on mobile data simply doesn't work.
Anybody have any advice what else I could do?
EDIT:
It was a simple APN problem
Click to expand...
Click to collapse
Wow, im have this issue too, so what happen with APN setting? Do you simply delete or make new one manually?
NoBodysGamer said:
There are no topics on how to get OTA, i googled, all topics say its Impossible.
I want to know how he used offical update to update the phone, i just updated using one of the updates here in FASTBOOT mode.
If you know about topic that can enable REAL OTA that works or if you at least know how i can use ASUS offical updates to update [ mean i assume you just copy the zip file to the USB and it auto updates?]
Do tell me
Click to expand...
Click to collapse
Idk how to turn on real OTA thing, but if u want update to official ROM (copy zip file to internal storage), make sure your fingerprint set to same with your ROM (ex: WW ROM with WW Fingerprint), that works with me

NoBodysGamer said:
OFF TOPIC but please let me know, i have WW rom installed, how do i use offical asus updates now? what do i do? please replay
Click to expand...
Click to collapse
lamboyholic said:
Wow, im have this issue too, so what happen with APN setting? Do you simply delete or make new one manually?
Click to expand...
Click to collapse
I just googled what my mobile phone carrier APN was and entered it instead of the wrong one.
You can find the one in the phone by simply going to settings > network and internet > mobile network -> APN ( Access Point Names )

I just started having this issue yesterday! Phone has been working great for over a month then all of a sudden 4g shows it's on and connected but no mobile data coming through! My APN is correct, and I'm using Straight Talk through the TMobile network... Still haven't been able to fix it.

Same issue here internet connection dropping

I wonder if T-Mobile is doing some "dry runs" before they officially light up their 5G network on December 6th. (src: https://www.t-mobile.com/coverage/4...d=WMM_TMO_P_19NETWRK5G_91WOGGGY1WERV94JC18747)

I am having same issue. Adding APN works for few hours. Then drops out. What to do? Did you guys find any solution?

Assalam alaykum
I suffered from dropping internet dropping connection
The solution was APN
Go to settings > network and internet > mobile network -> APN ( Access Point Names )
click the ( Access Point Names ) and you will find many APN setting Depend on your internet provider
Click one of them and then and on far top right option button click (delete APN)
Repeat this until you delete them all
Click the ( + ) sign to create new APN
Now go to thia site:
https://www.apnsettings.org/
And search for your country or internet provider
Copy the APN setting from the website to you your phone
Then save.
Hope it could help you
In case you couldn't connect to the internet at all
you can always restore your previous setting by :
Go to settings > network and internet > mobile network -> APN ( Access Point Names )
on far top right option button click (reset to default)

Related

[Q] 3G won't turn on ...?

I rooted my phone yesterday and when my phone wouldn't boot up the rom I installed, I tried to reinstall the backup I had.
After that didn't work, I used odin to flash a stock ROMI downloaded on the internet and it is working now.
The stock rom I downloaded upgraded my phone from android 2.3.3 to 2.3.6. I don't know if that would make a difference.
So after this was all done, I realised I can't connect to 3g or any mobile network.
Why is this?
How can I fix it?
I live in Ireland so maybe it has something to do with the Stock ROM being from a different country?
Sorry, I am a noob at this kind of thing.
If anyone could help me, I would really appreciate it.
Thanks in advance.
Spaffle said:
I rooted my phone yesterday and when my phone wouldn't boot up the rom I installed, I tried to reinstall the backup I had.
After that didn't work, I used odin to flash a stock ROMI downloaded on the internet and it is working now.
The stock rom I downloaded upgraded my phone from android 2.3.3 to 2.3.6. I don't know if that would make a difference.
So after this was all done, I realised I can't connect to 3g or any mobile network.
Why is this?
How can I fix it?
I live in Ireland so maybe it has something to do with the Stock ROM being from a different country?
Sorry, I am a noob at this kind of thing.
If anyone could help me, I would really appreciate it.
Thanks in advance.
Click to expand...
Click to collapse
Hey,
The CSC (what country the rom is from) doesn't matter, I'm running a stock 2.3.6 rom from the UK even though I'm in New Zealand
Try first going into
Settings -> About Phone -> Status.
Scroll until you see IMEI. If this is odd (maybe XXs in the number code or its different), then that explains why your phone can't connect to any network. Maybe from a bad flash- there a tutorials on these forums on how to recover your IMEI.
Also in this menu check your signal status- whether it says "Connected" or "Disconnected" in Network Status or whatever.
Alternatively, go to
Settings -> Wireless and Network -> Mobile Networks -> Access Point Names.
In here are your APNs- the network "gateways" that your phone connects to for 3G and so on. Make sure these are configured correctly- if not, your provider's website should tell you how to set these up nicely.
Hope I helped
Sent from my GT-I9000

[Q] 4G

Well, hey guys. I don't know if this is a problem or not. But when I enable the 4G on my Ascend P7 it works good. But then suddenly it doesn't anymore. The weirdest thing is that the 4G icon is on the top, but just doesn't recieve any data. So I have to reenable the 4G again. Otherwise it doesn't work. I wanted to know if it is my 4G operator problem, or it is related to system? I'm running that B609 Firmware. EMUI 3.0 Thanks in advance.
I don't know...i nave no problems with 4G. Try to contact your telephone company.
Madzix said:
Well, hey guys. I don't know if this is a problem or not. But when I enable the 4G on my Ascend P7 it works good. But then suddenly it doesn't anymore. The weirdest thing is that the 4G icon is on the top, but just doesn't recieve any data. So I have to reenable the 4G again. Otherwise it doesn't work. I wanted to know if it is my 4G operator problem, or it is related to system? I'm running that B609 Firmware. EMUI 3.0 Thanks in advance.
Click to expand...
Click to collapse
Did you manually upgrade to Emui 3.0 or you received OTA? Go to settings ->about phone->certification and click on it. It will tell you for which country your phone is. This way you'll now if you have the right update on your phone. B609 is Europe General, there are two other updates for Europe, one is provider specific (Italy - B613) and the other is for Russian locale (B615). Check Huawei support for other regions update.
ibeqa said:
Did you manually upgrade to Emui 3.0 or you received OTA? Go to settings ->about phone->certification and click on it. It will tell you for which country your phone is. This way you'll now if you have the right update on your phone. B609 is Europe General, there are two other updates for Europe, one is provider specific (Italy - B613) and the other is for Russian locale (B615). Check Huawei support for other regions update.
Click to expand...
Click to collapse
Well, I opened the certification part and it shows me like a triangle, below that it is written Serbia. Above that country there is written a Russia´´i´´ letter 011 14 code. And yeah, I manually upgraded it, trough local update
Madzix said:
Well, I opened the certification part and it shows me like a triangle, below that it is written Serbia. Above that country there is written a Russia´´i´´ letter 011 14 code. And yeah, I manually upgraded it, trough local update
Click to expand...
Click to collapse
Check the B615 ROM, it's for Russian locale. http://forum.xda-developers.com/ascend-p7/general/ota-update-b613-russian-t3034161
Try it and check 4G with this ROM.
Cheers
ibeqa said:
Check the B615 ROM, it's for Russian locale. http://forum.xda-developers.com/ascend-p7/general/ota-update-b613-russian-t3034161
Try it and check 4G with this ROM.
Cheers
Click to expand...
Click to collapse
Ok. Will try that out and report back. :highfive:
Well, I tried to install the firmware but my phone said that Install failed. And it asked me to power the phone off. So I'm not going to try that firmware again.
Madzix said:
Well, I tried to install the firmware but my phone said that Install failed. And it asked me to power the phone off. So I'm not going to try that firmware again.
Click to expand...
Click to collapse
Read the whole thread before updating... You have to revert to B123 first and than flash B615.
ibeqa said:
Read the whole thread before updating... You have to revert to B123 first and than flash B615.
Click to expand...
Click to collapse
Damn, that's a long process lol
Madzix said:
Well, hey guys. I don't know if this is a problem or not. But when I enable the 4G on my Ascend P7 it works good. But then suddenly it doesn't anymore. The weirdest thing is that the 4G icon is on the top, but just doesn't recieve any data. So I have to reenable the 4G again. Otherwise it doesn't work. I wanted to know if it is my 4G operator problem, or it is related to system? I'm running that B609 Firmware. EMUI 3.0 Thanks in advance.
Click to expand...
Click to collapse
unfortuantly i don't have this problem...sometimes when i've a low 4g signal the phone loose all the connectivity and the signal for 1 sec when i'm using the browser... are you sure that your carrier connection is ok?
ibeqa said:
Did you manually upgrade to Emui 3.0 or you received OTA? Go to settings ->about phone->certification and click on it. It will tell you for which country your phone is. This way you'll now if you have the right update on your phone. B609 is Europe General, there are two other updates for Europe, one is provider specific (Italy - B613) and the other is for Russian locale (B615). Check Huawei support for other regions update.
Click to expand...
Click to collapse
a stupid clarification :silly:
italy-b615
russia-b613
[Q] Can't access internet thru mobile data (3G SIM)
Hi , I am from India
Recently one of my friend gifted me a Huawei Ascend P7 from Oman.
I've tried to use internet via my 3G SIM Card (using Mobile Data ),but I was unable to get the same .
I am using a 64K SIM card . when I am inserting the SIM card there is a message coming ''The inserted SIM cannot support 4G network''. but still I can make phone call SMS and I can acces internet though wi-fi,its perfect. I'd visited 4 service providers ,but none of them can't resolve the issue.
dear techies ...please help me to solve this issue and enjoy the features of this device.
Aadharsh said:
''The inserted SIM cannot support 4G network''.
Click to expand...
Click to collapse
Of course it will not support 4G! You have a 3G sim. You have to go to your provider and change the sim.
Huawei Ascend P7 Mobile Data Not working
ibeqa said:
Of course it will not support 4G! You have a 3G sim. You have to go to your provider and change the sim.
Click to expand...
Click to collapse
Hi,
thank you very much for your reply.
I have visited Huawei Service center.. they they never faced any problems like this and they inserted my SIM (3G) to another Huawei Ascend P7 device ( which is sold in india).. they selected network mode in Automatic (4G & 3G & 2G ) and everything was perfect including mobile data thru 3G network . still I cant understand why only my device is not working with same SIM card. is there any region settings problem making this issue..???
please help me to resolve the issue .
here I am attaching a screen shot of error which is coming when I am inserting the SIM card

Problem phone only working in gsm only??

Hello developers.
I am amz. In dire need of your help.
Ok so i have a new mini
I turned it on n it would jus turn off if I used apps. I got a new battery. That stopped.
I then try use Internet it works only on G and E but if I go to 3g or Lte. .H will never come on. Can't call it says not registered on network only on the higher bands not gsm.. It's a 4G sim it works perfectly in my old s5 mini and signal is excellent here. I got new Internet settings too. G n E works why the he'll doesny the other bands register on network? Imei shows its not blocked either. I'm in the UK on EE. I cannot understand. I have all the OTA updates. Can u tell me if I can fix it by doing something thro service menus or anything also all sims do the same in this phone. I don't have a pc to change the rom. Could I do it through a external SD card.
Please I beg of you help.
Run the system updates, I had network issues until it was fully updated.
They are only patches, no new rom.
Reboot once each batch has completed until there are no more.
If that does not work, potentially you have a row version which uses a different band than us in the uk. Send it back.
I have the June 2015 update. I ran all updates. Still not working? I wanna install the cm12 rom m see if that'll fix it but kingroot not working. How do I see what band my phone is tryna connect in wcdma mode n what is required by the network? 4g don't work either?
I just Checked. My networked EE uses wcdma on 2100mhz. My phone is trying to connect. But it just says emerge calls only. Wth. What's wrong with it??
Can you post a screen of the About phone?
Should look identical to mine
Also, have you tried googling ee 4g settings s5 mini?
My network required me to get a 4g sim upgrade, before that it needed settings for hspda 3g which worked
I have a similar problem. Phone worked fine for couple of months, but since tuesday, it only works when I force it to GSM only.
G800FXXU1AOG2, nordic
(the thumbnail above equals to mine)
Maybe the network providers have changed 3g/4g details.
Check the website for correct details and update them in phone, if that doesn't work try a friends sim, if that doesn't work return phone
I had the problem aswell. I searched for the newest firmware in the internet (in my case I used the russian one). Then I extracted the modem file and made a tar file of it to flash it through odin. After I've done it everything worked fine.
If you want me to, I can do this tomorrow or saturday for u.
I flashed the original firmware (July 10, Nee), that did not help. What is the date of your firmware that works now?
I thinky june 2015.. I had the problem in February last year
It's me amz
Ok so basically I found out I need to flash my modem file or change the rom. But I have no PC to flash
.so I need a app which can root my phone or something without a computer. Kingroot didn't work. Anyone got any ideas on how I can do this? I've Google relentlessly. I need a developers help lol
I'll even pay them
Flacid Monkey said:
Maybe the network providers have changed 3g/4g details.
Check the website for correct details and update them in phone, if that doesn't work try a friends sim, if that doesn't work return phone
Click to expand...
Click to collapse
I returned my phone and they changed the "circuit board". So mine was a hardware problem.
I've rooted my phone and going to change my rom however the tar.md5 file I can't use as I can.tell use odin. I need the .img file to have the twrp bootloader. anyone know where I can download this?

neither can make or recieve call when my network is set to GSM/WCDMA/LTE auto mode

I have a LG G Flex model LG-D958. I have this weird problem with making or receiving phone call. If I set the network mode to only GSM mode, then I can make call out and receive incoming phone call. Other than this setting, example when set to GSM/WCDMA/LTE auto mode, I could only access the internet network in WCDMA or LTE or EDGE mode for DATA access BUT could not receive or make phone call. If I make a call out, it will cut off after several seconds. When I tried calling to my this mobile number from another phone, I could only hear the annouced voicecall telling me that it could not be reached at the moment. Then, when I set it back to GSM only mode..then making or receiving call is back to normal.
My ANdroid version is 4.4.2. Can someone advise me what I can do to get my Flex works again? Thank you
This is an L23? Where are you located? Its to my understanding those are sold gsm Sim unlocked.
Is this a new Sim card? Is it a GSM network Sim?
Have you changed the software at all?
Call problems under different network mode
Supertacomonkeyexplosion said:
This is an L23? Where are you located? Its to my understanding those are sold gsm Sim unlocked.
Is this a new Sim card? Is it a GSM network Sim?
Have you changed the software at all?
Click to expand...
Click to collapse
My model is LG-D958. I am not too sure what you meant L23?
I am from Thailand but currently in Malaysia.
Yes, this model is sold in THailand with open sim.
Yes, it is a new Sim card with GSM network that include 3G/4G network access.
THe software I see from the phone setting is D95820d-IND-XX; Android version is 4.4.2
appreciate your help..thanks
I'm not sure why you would have to change these radio settings at all. It should work right out of the box, except for your carriers specific APN settings.
Have you tried a factory reset? Start from scratch? Have you made any software changes?
Supertacomonkeyexplosion said:
I'm not sure why you would have to change these radio settings at all. It should work right out of the box, except for your carriers specific APN settings.
Have you tried a factory reset? Start from scratch? Have you made any software changes?
Click to expand...
Click to collapse
Yes, it supposed to be.. I mean it works for everything except cannot make call if I set it to GSM/3G/4G auto mode. I have done a hard reset but the problem still persists. I was given this phone by my cousin and I am not sure whether any softwares was changed BUT I understand that the original Android version should be 4.2.2 - but now it is 4.4.2, do you think this could be the reason that is the cause of this weird problem?
Maybe it is good to totally unflash and reflash it back to its original software version. Can you guide me to doing this?
THank you
Or is there any way that i can run a diagnostic test from within the phone itself? Please advise too, thank you
davidmok555 said:
Or is there any way that i can run a diagnostic test from within the phone itself? Please advise too, thank you
Click to expand...
Click to collapse
According to the lg website it should only be on 4.2.2.
http://m.lg.com/au/smartphones/lg-G-Flex-D958
I think a fresh start using the lg flash tool would be best.
Make sure you get the right firmware/tot, for your model.
Can you ask ,whomever you got the phone from what and why he changed the software?
Supertacomonkeyexplosion said:
According to the lg website it should only be on 4.2.2.
http://m.lg.com/au/smartphones/lg-G-Flex-D958
I think a fresh start using the lg flash tool would be best.
Make sure you get the right firmware/tot, for your model.
Can you ask ,whomever you got the phone from what and why he changed the software?
Click to expand...
Click to collapse
Yes, I have tried flash already but that only update the phone firmware BUT the Android version could not be changed? Any guide as to how I can flash the entire phone to its original firmware that comes with Android Version 4.2.2.? Thanks
Anyone can help advise me how I could downgrade android version 4.4.2 to 4.2.2. in my LG Flex Model LG-D958?
davidmok555 said:
Yes, I have tried flash already but that only update the phone firmware BUT the Android version could not be changed? Any guide as to how I can flash the entire phone to its original firmware that comes with Android Version 4.2.2.? Thanks
Click to expand...
Click to collapse
Hi..can you advise? Thanks
davidmok555 said:
Hi..can you advise? Thanks
Click to expand...
Click to collapse
On the LG website, or ask someone on the L23 section. Someone may have posted it already.
Can anyone help? Where can I find the necessary steps to do a re-flash?

No Service/Signal with Android Pie

So I bought my XZ1C in the US, flashed Pie (tried SG, TH, FR) with newflasher/flashtool, since the official US Pie is not out yet, all files except Simlock.ta. All the firmwares showed full signal some time (3~5 minutes, give or take) after boot on, but none of them were able to have data access, and phone calls cannot be made. Xperia Companion doesn't fix anything. Rebooting doesn't fix anything. Same if I take out my sim and replug in, same if I choose WCDMA/GSM or GSM only, same if I reset network settings, and same if I flash the baseband files + OEM.ta from US 47.1.A.16.20. When I go in to the testing (*#*#4636#*#* if I recall correctly), all numbers are 0, indicating no issues with the sim card itself. IMEI is showing up correctly, and the phone even recognizes my carrier. If I rollback to Oreo, everything just works fine, whether it's US, HK, FR, DE, or whatever. It's been really depressing, and I appreciate if anyone could help me out with what is happening here. BTW, my carrier is CTExcel, based on T-Mobile in the US. Thanks.
Does you've try a factory reset after upgrade to Pie?
I
Aki-Zakura said:
I appreciate if anyone could help me out with what is happening here. BTW, my carrier is CTExcel, based on T-Mobile in the US. Thanks.
Click to expand...
Click to collapse
Have you checked the APN settings? maybe your vesrion is failing to download the correct settings.
Look up what they should be for CTExcel, then apply them manually.
mad0701 said:
Does you've try a factory reset after upgrade to Pie?
I
Click to expand...
Click to collapse
Well, I don't think that's necessary cuz I flashed everything using newflasher/flashtool, including reset.
Didgesteve said:
Have you checked the APN settings? maybe your vesrion is failing to download the correct settings.
Look up what they should be for ... , then apply them manually.
Click to expand...
Click to collapse
I'll give it a shot, but I doubt it's because of that. My carrier never required APN settings on iOS or Android Oreo; all it has in APN is something called "alpha" on my iPhone 5s.
I haven't the problem at all. which are reported.... OK... first at all, I have received a loop of reboot during the Sony logo.. After that I press power and Volume up for a few seconds... the phone vibrate some times (normally its means factory reset). After that it was started and I'm at the beginning...
Didgesteve said:
Have you checked the APN settings? maybe your vesrion is failing to download the correct settings.
Look up what they should be for ... , then apply them manually.
Click to expand...
Click to collapse
Ok, I used my home-country SIM card, and enabled roaming, it worked, with AT&T network connected. Changing the APN to my US carrier's didn't solve the problem, however, so I suppose I shall just contact my carrier then. Thanks, bro.

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