Database Develop

sorry, but the Galaxy S6 + TMobile = Death

i have had nothing but bad luck with my brand new s6 on tmobile.
the main issue:
outgoing sms messages take at least 45 seconds to either get marked as send, or fail. when the fail, they are actually being sent. when they send, they send twice. 30% of the texts i send from my phone and to my phone do not make it to their destination at all.
fixes i have tried:
disabling volte, disabling wifi calling, switching back to stock messaging, factory resetting
tmobile support swore that a new sim card would fix the issue. it did not.
then support guaranteed me that a factory reset would fix the issue. against my better judgment, i reset the device. naturally, this made it worse; when i turn my phone on now i have zero bars of service for at least 5 minutes. literally no service. i am in nyc and normally have 5 bars of LTE.
nobody will recognize that this is actually a problem with tmobile, yet when i google "tmobile can't text over wifi" i get pages and pages of people with the exact same issue over years. reading through those threads there is no solution because tmobile support closes every one of them after 36 hours of inactivity, assuming the problem has been solved. what the **** kind of customer support is this?
texting is my primary form of communication and i am unable to use it. this is unacceptable behavior for any phone, let alone a brand new $700 super-hyped phone. i was on verizon for ten years and it never lost a single text. it's worth noting that there were similar issues with my last phone, an s4.
is nobody else having these issues?

postmastergeneral said:
i have had nothing but bad luck with my brand new s6 on tmobile.
the main issue:
outgoing sms messages take at least 45 seconds to either get marked as send, or fail. when the fail, they are actually being sent. when they send, they send twice. 30% of the texts i send from my phone and to my phone do not make it to their destination at all.
fixes i have tried:
disabling volte, disabling wifi calling, switching back to stock messaging, factory resetting
tmobile support swore that a new sim card would fix the issue. it did not.
then support guaranteed me that a factory reset would fix the issue. against my better judgment, i reset the device. naturally, this made it worse; when i turn my phone on now i have zero bars of service for at least 5 minutes. literally no service. i am in nyc and normally have 5 bars of LTE.
nobody will recognize that this is actually a problem with tmobile, yet when i google "tmobile can't text over wifi" i get pages and pages of people with the exact same issue over years. reading through those threads there is no solution because tmobile support closes every one of them after 36 hours of inactivity, assuming the problem has been solved. what the **** kind of customer support is this?
texting is my primary form of communication and i am unable to use it. this is unacceptable behavior for any phone, let alone a brand new $700 super-hyped phone. i was on verizon for ten years and it never lost a single text. it's worth noting that there were similar issues with my last phone, an s4.
is nobody else having these issues?
Click to expand...
Click to collapse
I have the S6 on T-Mobile. I can text just fine using the stock app. Both SMS and MMS. Play with your APN settings, OR, use textra SMS. There is an option under MMS specifically for sending MMS while using wifi on T-Mobile.
Sent from my SM-G920T using Forum Runner

dc82 said:
I have the S6 on T-Mobile. I can text just fine using the stock app. Both SMS and MMS. Play with your APN settings, OR, use textra SMS. There is an option under MMS specifically for sending MMS while using wifi on T-Mobile.
Sent from my SM-G920T using Forum Runner
Click to expand...
Click to collapse
i do use textra and have tried every combination of their settings. i think my hardware is faulty; tmobile agreed to give me a replacement device. god help me.

postmastergeneral said:
i do use textra and have tried every combination of their settings. i think my hardware is faulty; tmobile agreed to give me a replacement device. god help me.
Click to expand...
Click to collapse
Odd. Well, hope it works out for you.
Sent from my SM-G920T using Forum Runner

When i left Verizon a few years ago for t-mobile, i had had plenty of texts not making it to their destination, so trust me, verizon is not perfect. (they should be though with the amount that they charge)

Try using IP v6 in your settings...
Then try IP v4 in your settings
Then try IP v4 / v6 in your settings and see if that helps with
Native texting App text to yourself to test.
Restart each change of APN.

troysyx said:
When i left Verizon a few years ago for t-mobile, i had had plenty of texts not making it to their destination, so trust me, verizon is not perfect. (they should be though with the amount that they charge)
Click to expand...
Click to collapse
Use to happen to me at least once a month on Verizon. T-Mobile hasn't lost one text for me yet. I keep asking myself why I stayed with big red for so long.

Reflash the original firmware - wipe everything start over. My GS6 works fine for me

robertkoa said:
Try using IP v6 in your settings...
Then try IP v4 in your settings
Then try IP v4 / v6 in your settings and see if that helps with
Native texting App text to yourself to test.
Restart each change of APN.
Click to expand...
Click to collapse
IPv6 is what newer phones are coming preset with as opposed to IPv4 since that is what is correct going forward, per T-Mobile.
Sent from my SM-G920T using Forum Runner

still waiting on my replacement device, but here's an interesting thing i realized today: this problem only occurs in my apartment. BUT i am not connected to wifi (it's turned off and i told android to forget my home network), and i'm on a 9th floor apartment with no other buildings around me. i've never had reception issues in the past here...this doesn't make sense to me at all

I'm using a T-mobile S6 since April 10th. I use Textra also over WiFi with 0 issues. All sms and mms come and go without issue.

philliman said:
I'm using a T-mobile S6 since April 10th. I use Textra also over WiFi with 0 issues. All sms and mms come and go without issue.
Click to expand...
Click to collapse
Same, guess we're fortunate lol. I haven't seen or heard any text related issue specific to the S6, I know MMS is sometimes wonky with T-Mobile while connected to WiFi
Sent from my SM-G920T using Forum Runner

send text through assistant with phone's number

i have an lg watch sport with LTE service. every time i ask assistant to send a text it insists in using the watch's number. i have tried factory restoring already. it is connected through Bluetooth to the phone. the weird part is it seems to work if i disable cellular and restart the watch, but if i turn cellular back on it goes back to insisting on using the watch's number, this even if i disable cellular again or have no service. it just fails out but insists on trying to use the watch number still. any help would be appreciated

This is something Google needs to fix but it looks like they've abandoned Android Wear for the time being
Sent from my Pixel XL using Tapatalk

Looks like it's working now. Appears to have been with the latest Google search update. I have cellular disabled and using Assistant I can send text via voice command. On the other hand some things are broken like asking for score updates.
Sent from my Pixel XL using Tapatalk

Now it's not working again. Geez. What a **** fest with this watch
Sent from my Pixel XL using Tapatalk

Not Receiving Text Messages Intermittently

Is anyone having the issue of not receiving text messages from different people on T-Mobile S8? There are several people that text and I don't receive the text messages. My wife is in the same network as I'm with an iPhone 7 Plus, a friend of mine in the T-Mobile network as well with an iPhone 7. A coworker in the sprint network with an iPhone 5S and a friend of my on T-Mobile with an S8. Sometimes I don't receive their messages. My Friend with the S8 sometimes doesn't receive mines. Anyone has this issue? I have several weeks with this issue and it's frustrating.

llaugerm said:
Is anyone having the issue of not receiving text messages from different people on T-Mobile S8? There are several people that text and I don't receive the text messages. My wife is in the same network as I'm with an iPhone 7 Plus, a friend of mine in the T-Mobile network as well with an iPhone 7. A coworker in the sprint network with an iPhone 5S and a friend of my on T-Mobile with an S8. Sometimes I don't receive their messages. My Friend with the S8 sometimes doesn't receive mines. Anyone has this issue? I have several weeks with this issue and it's frustrating.
Click to expand...
Click to collapse
For the past few weeks I have been reading about text messages not being delivered/received on different networks. Some Google Pixel phone users face this as well and google said that this will be fixed in November's update. I haven't noticed any issues with my text messages. Looks like you have a mixture of Android and iOS devices and these usually didn't play well together especially in group chats I know some iPhone users would temporarily turn off iMessage to have a proper group conversation.

Charkatak said:
For the past few weeks I have been reading about text messages not being delivered/received on different networks. Some Google Pixel phone users face this as well and google said that this will be fixed in November's update. I haven't noticed any issues with my text messages. Looks like you have a mixture of Android and iOS devices and these usually didn't play well together especially in group chats I know some iPhone users would temporarily turn off iMessage to have a proper group conversation.
Click to expand...
Click to collapse
Thank you for the speedy reply. I'm not doing group conversation. They're individual text messages. It's random that's the worse. It can be working fine and then it just breaks. I have tried with the Samsung Stock Messaging app and the Google Messages App as well.

I am having the same problem. I tried clearing messing app cache and system cache, but this has not solved the problem for me. I am considering a factory reset next.

I have an unlocked s8+ on verizon and I also am intermittently not receiving texts. Co-workers and I tested it yesterday and I was intermittently not receiving texts from a windows phone on sprint, a unlocked note 8 on verizon and an iPhone 6s+ on verizon. I would receive a majority of the texts, but once in a while I would miss one... Issue seems to be with my s8+.

erikcave said:
I am having the same problem. I tried clearing messing app cache and system cache, but this has not solved the problem for me. I am considering a factory reset next.
Click to expand...
Click to collapse
Please let me know if that resolve the issue. I spoke with Samsung. The said before you do a factory reset to make sure to remove the google account and the samsung account.

andicapped6 said:
I have an unlocked s8+ on verizon and I also am intermittently not receiving texts. Co-workers and I tested it yesterday and I was intermittently not receiving texts from a windows phone on sprint, a unlocked note 8 on verizon and an iPhone 6s+ on verizon. I would receive a majority of the texts, but once in a while I would miss one... Issue seems to be with my s8+.
Click to expand...
Click to collapse
My Friend also has an S8 and he's having issue receiving text as well and we're both on T-Mobile network. I don't think it's a network issue.

llaugerm said:
Please let me know if that resolve the issue. I spoke with Samsung. The said before you do a factory reset to make sure to remove the google account and the samsung account.
Click to expand...
Click to collapse
I am factory reseting now. One frustrating thing about this problem is that I won't know if it fixed it or not unless someone tells me they texted me and I didn't reply.
BTW, I am pretty sure Samsung customer service employees don't know anything. They wanted me to send my phone in for repair without even trying any troubleshooting first.

I am so frustrated with this problem. Its a basic feature of any smartphone to be able to text and expect you would receive one, but not the case. Mine goes from never receiving or sending at times, to getting multiple copies of the same text. Way to go Samsung to destroy a great product. Problem is they haven't acknowledged or done anything about it.

Same on S7 edge
TLDR: same issue on my Tmo S7 Edge last few weeks. Not just S8 problem.
Full: So interesting - I came here to look at S8 reviews etc, just dropped my S7 edge and busted my glass. Thinking about upgrade to S8 vs fixing glass for $275, partially because of my intermittent text issues on S7. Samy symptoms. Just with a few contacts I regularly communicate with, mix of Android and iPhone, mix of carriers. No way to know I've missed one until they ask if I received. They get 'sent' reciept like normal no matter what. No apparent impact on my ability to send - they get all of mine. Just sporadic recieving problems . Tried clearing cache, switching SMS apps, resetting APN, etc...but no luck. Factory reset is next. Then have to decide on what to do next...S8 or Pixel 2, or fix screen.

Same problem with mine and my wife's S7s. It's sproadic, not related to carrier or phones, or even locations. It's very frustrating that TMobile won't acknowledge there's a major issue here that is affecting a lot of people.

I used to have the problem as well. Then I dumped all SMS apps I used to use, and went back to ORIGINAL app that came with the ROM, and problem disappeared.. So my question is - Do you have messages not received/Sent with the ORIGINAL built in app?
Also - Oreo Beta can be downloaded today. Seems like Google have a fix (to whatever the bug was) anyways.

Same problem with S8 on Sprint. It's not a carrier issue, it's Samsung (or Android). There is no help. Nothing from Samsung or Sprint. I've missed so many important messages, at least 6 a day. At least my fiance knows about the problem, and if I don't respond she'll shoot me a screenshot showing me what I missed. Until she started that, I had no clue how many texts I was actually missing. I've been to Sprint, on the phone with Sprint, on the phone with Samsung. They're all useless and won't do anything. I've already done factory reset, changed from Google messages back to stock, turned off all entrance enhanced features etc, cleared cache, changed network mode from automatic to LTE/CDMA. Nothing helps. The problem continues. So we're all stuck with a broken product until Google/Samsung fixes the problem. Who knows when that will be. I'm highly angered about this problem, it's BS. I'm trying to get Sprint to let me out of my lease without fees, but so far that's going nowhere. So I'm paying for a phone that is broken.
Sent from my SM-G950U using Tapatalk

I had this issue, the fix was to add the app to the unmoitored battery settings. Ever since I did that, all my texts have come through.

joshuadjohnson22 said:
I had this issue, the fix was to add the app to the unmoitored battery settings. Ever since I did that, all my texts have come through.
Click to expand...
Click to collapse
I have yet to try that! Will give it a go right now. Thanks!
Sent from my SM-G950U using Tapatalk
---------- Post added at 03:14 PM ---------- Previous post was at 03:05 PM ----------
joshuadjohnson22 said:
I had this issue, the fix was to add the app to the unmoitored battery settings. Ever since I did that, all my texts have come through.
Click to expand...
Click to collapse
Were you using the stock Samsung messaging app? Or something different? I'm able to do that for Google messages, but not the stock Samsung messaging app
Sent from my SM-G950U using Tapatalk

Pluto6 said:
I have yet to try that! Will give it a go right now. Thanks!
Sent from my SM-G950U using Tapatalk
---------- Post added at 03:14 PM ---------- Previous post was at 03:05 PM ----------
Were you using the stock Samsung messaging app? Or something different? I'm able to do that for Google messages, but not the stock Samsung messaging app
Sent from my SM-G950U using Tapatalk
Click to expand...
Click to collapse
I use a 3rd party, not sure about the stock one. I think the app is going to sleep and missing texts.

Same problem here. Been going on for months. Completed the following: Formatted phone, deleted txt message DB, used stock sms app, and used already activated sim to test. I just activated a new sim and will see what happens.

It might be the sleep mode or saving battery issue.
Do messages come through with wifi?
Had the problem with samsung app but not with Google messages.

llaugerm said:
Is anyone having the issue of not receiving text messages from different people on T-Mobile S8? There are several people that text and I don't receive the text messages. My wife is in the same network as I'm with an iPhone 7 Plus, a friend of mine in the T-Mobile network as well with an iPhone 7. A coworker in the sprint network with an iPhone 5S and a friend of my on T-Mobile with an S8. Sometimes I don't receive their messages. My Friend with the S8 sometimes doesn't receive mines. Anyone has this issue? I have several weeks with this issue and it's frustrating.
Click to expand...
Click to collapse
If you are not receiving text messages from iPhone owners it's because the iPhone owner doesn't have their phone set up right. There is a setting on the iPhone in imessages that has sms and a check box. That is for people that don't have imessage, they check that box and anyone who has Android phone will now get text message.
I have both iPhone 8 & Galaxy S8.
Vinny [emoji631]
Sent from my SM-G950U using Tapatalk

Getting Google's Project Fi To Work On OnePlus 6T

It took me a week of research and a lot of resets – but I think I’ve finally got it: this is how you make your OnePlus 6T work on Google’s Project Fi with Data, Calling, SMS & MMS capabilities (visual voice mail still isn’t an option).
Things you need:
- A Google Fi compatible phone to change settings and activate the service. I used a Nexus 6P.
- Be either an owner or a manager on the Google Fi account. I had issues when I was simply an additional member. The owner can change all other member’s roles on the Google Fi app.
- A OnePlus 6T. I used the unlocked model – ordered from OnePlus, not T-Mobile.
STEP 1: Download Project Fi on your Nexus 6P (or whatever Google Fi compatible phone you’re using). Activate the service on the app.
STEP 2: Download the Hangouts app on your Nexus 6P. Go to the app’s settings, then click on your account under “account.” You should see “Project FI calls and SMS ###-###-###.” Turn messages on. Then set Hangouts as your default SMS app.
STEP 3: Turn off Nexus 6P and OnePlus 6T. Remove Project Fi SIM card from Nexus 6P and put into SIM #1 in the OnePlus 6T. If you put the SIM into the #2 slot, it will not work!
STEP 4: Turn on OnePlus 6T. Install Hangouts and do the same thing as you did on your Nexus 6P.
And that’s it! A few notes: you’ll have to use Hangouts as far as I know. Sending MMS on the default OnePlus SMS app will work – but you will have issues receiving MMS texts on it. You can install Google Fi if you’d like. It’s not necessary though, and when you try to activate it, the app will say you only have account access. Don’t worry about that. You can still make calls and send texts and etc. You can do everything except get your voicemail transcribed.
Enjoy your affordable and fantastic flagship smartphone!

:crying: Dang, I wish I knew this before I sent my Pix 3 back.

Huh... I'm pretty sure I seen a message that said hangouts no longer supported for sms and also I tried this and hangouts is not available as default sms app list in settings, nor does opening hangouts open any previous text messages.

fi.google.com/compatibility
support.google.com/fi/answer/6224695#use_number
Now shows that the 6T is compatible.
I'll be setting mine up on Fi soon and will update with status.

Dathaeus said:
Huh... I'm pretty sure I seen a message that said hangouts no longer supported for sms and also I tried this and hangouts is not available as default sms app list in settings, nor does opening hangouts open any previous text messages.
Click to expand...
Click to collapse
Hangouts works for SMS when you have Fi. The only thing is that it gets sent as Data.

quantumalpha said:
fi.google.com/compatibility
support.google.com/fi/answer/6224695#use_number
Now shows that the 6T is compatible.
I'll be setting mine up on Fi soon and will update with status.
Click to expand...
Click to collapse
Nice find, I just switched from fi to tmobile for this phone. The pixel 3 xl was nice but I just couldn't live with that notch. Looks like we will only miss out on the vpn and auto wifi finding and connecting in public. Time to sign back up for fi, I use so little data my bill was hardly ever more than 40 bucks.

The network switching will never work (I'm fairly certain) for as long as US Cellular and Sprint have their networks implemented as they do. A BYOD setup for a device that they do not already have a IMEI for and whitelisted on their network just is not allowed.
I know that this is only a small piece of what makes FI work but I know it's basically what can hold the whole thing up from ever working

trouble shooting Fi from 6P to 6T
hey all, i'm trying to troubleshoot doing this very thing. I once had tmobile on my 6P then switched to Fi a year or so ago. I just bought my 6T and switched out the Fi SIM from my 6P to 6T. the 6T isn't recognizing it so I'm not getting any cell service obviously. What am I doing wrong? I saw in another thread that I just need a new SIM card so i ordered one, but not sure if that's the solution

Anyone could enable google fi vpn on OP6T?

Haole75 - if you bought the device from T-Mobile you have to make sure that the device is unlocked and paid off before any other SIM card will work that is not T-Mobile

Is it possible to get Sprint and usc to work yet? Or is it a IMEI thing. I'm hoping we can try to screw around with the build props or something

i never did any of these steps, non tmo 6t. I just put the sim connect to wifi , got googleFI app and waited for it to connect.

Advisory: Verizon Users Who Have Upgraded from a Pixel 3 to a Pixel 4

Verizon customers that had Pixel 3s has the ability to use RCS through Android Messages with other Pixel 3 users. This was a legit setup, not the hack that is floating around the internet. However, Verizon does not support this with the Pixel 4 at this time.
I was running into a problem after upgrading from my Pixel 3 to 4 that if I enabled WiFi calling on my Pixel 4 it would not send text messages. After many calls with tech support to no avail, replacing my phone with a new Pixel 4 which did not solve the problem, was able to finally determine the issue was related to RCS being enabled on my account w/ Verizon. Once I mentioned to the Level 2 Tech that I thought this might be the problem, they saw where it was setup as a feature on my account in their system. They removed it and now I am able to send text messages again with WiFi calling enabled. Just a heads up for anyone that might run into this problem if they have upgraded from a Pixel 3 to a Pixel 4 on Verizon.

Why is this more desirable to disable it instead of just enabling it on the new phone??

The only way to enable it, f your on Verizon, is to use the hack. I tried the hack. It would allow me to interact with other users that had RCS enabled, but still wouldn't allow me to send SMS or MMS messages.

rrhutch said:
Verizon customers that had Pixel 3s has the ability to use RCS through Android Messages with other Pixel 3 users. This was a legit setup, not the hack that is floating around the internet. However, Verizon does not support this with the Pixel 4 at this time.
I was running into a problem after upgrading from my Pixel 3 to 4 that if I enabled WiFi calling on my Pixel 4 it would not send text messages. After many calls with tech support to no avail, replacing my phone with a new Pixel 4 which did not solve the problem, was able to finally determine the issue was related to RCS being enabled on my account w/ Verizon. Once I mentioned to the Level 2 Tech that I thought this might be the problem, they saw where it was setup as a feature on my account in their system. They removed it and now I am able to send text messages again with WiFi calling enabled. Just a heads up for anyone that might run into this problem if they have upgraded from a Pixel 3 to a Pixel 4 on Verizon.
Click to expand...
Click to collapse
Thanks for pointing this out because I was having the same issue. I was on the phone with Verizon tier 2 tech support and they claimed there is no such setting so it's hard to know which support person to believe! I simply disabled "chat features" within settings of android messages and seemed to do the trick. Thanks again!
Edit: Nevermind, it was working but stopped. Please let us know if anyone else has success with Verizon tech support.

bills742 said:
Thanks for pointing this out because I was having the same issue. I was on the phone with Verizon tier 2 tech support and they claimed there is no such setting so it's hard to know which support person to believe! I simply disabled "chat features" within settings of android messages and seemed to do the trick. Thanks again!
Edit: Nevermind, it was working but stopped. Please let us know if anyone else has success with Verizon tech support.
Click to expand...
Click to collapse
I wish I had gotten more info from the Level 2 person, but he clearly said that there was an RCS setting on my line that he had to remove. Once he did, it started working.

rrhutch said:
The only way to enable it, f your on Verizon, is to use the hack. I tried the hack. It would allow me to interact with other users that had RCS enabled, but still wouldn't allow me to send SMS or MMS messages.
Click to expand...
Click to collapse
Ah ok gotcha. I didn't recognize what you meant. I'm on Verizon with the RCS enabled and have not have any issues with sending it receiving so far. I guess it'sn like you said that it's an internal Verizon condition.