Hey guys. So my phone is acting up I think. When I first got it (8days ago) everything was fine, I synced all my stuff from my LG G6 to my Razer phone 2.
I play 2 games. Call of duty (the new one) and PUBG.
whenever I see someone and I go down to aim in my scope. Everything freezes for half of a second. Then I'm dead.
Also, sometimes, I'm home and my connection to Data AND wifi will have a little x in the logo on the top bar. and I will not have a connection to anything. Turning them off and on does not do the trick, I have to reboot my phone completely to fix it.
Everything is up to date (OS and launcher, and all apps) I run the premium version of Ccleaner every morning at 5 AM.
SebLemery said:
Hey guys. So my phone is acting up I think. When I first got it (8days ago) everything was fine, I synced all my stuff from my LG G6 to my Razer phone 2.
I play 2 games. Call of duty (the new one) and PUBG.
whenever I see someone and I go down to aim in my scope. Everything freezes for half of a second. Then I'm dead.
Also, sometimes, I'm home and my connection to Data AND wifi will have a little x in the logo on the top bar. and I will not have a connection to anything. Turning them off and on does not do the trick, I have to reboot my phone completely to fix it.
Everything is up to date (OS and launcher, and all apps) I run the premium version of Ccleaner every morning at 5 AM.
Click to expand...
Click to collapse
Sounds dumb but have you re-seated the Sim? Any drops in connection while gaming will see these effects.
Maybe even bad Sim and/or internal radio. Might need warranty replacement.
jonchance_84 said:
Sounds dumb but have you re-seated the Sim? Any drops in connection while gaming will see these effects.
Maybe even bad Sim and/or internal radio. Might need warranty replacement.
Click to expand...
Click to collapse
i went for a sim replacement already. and yes i did re-seat the sim a few times. and it's not a manually cut one, but a 3punch card. When connectivity goes offline, it's both the Data and the wifi.
SebLemery said:
i went for a sim replacement already. and yes i did re-seat the sim a few times. and it's not a manually cut one, but a 3punch card. When connectivity goes offline, it's both the Data and the wifi.
Click to expand...
Click to collapse
Then might be a hardware issue.
jonchance_84 said:
Then might be a hardware issue.
Click to expand...
Click to collapse
Hopefully, Razer Support will send me a replacement. I had high expectations on this device, since my friend has the same, and I tried it. Fell in love right away.
SebLemery said:
Hopefully, Razer Support will send me a replacement. I had high expectations on this device, since my friend has the same, and I tried it. Fell in love right away.
Click to expand...
Click to collapse
It happens, my old Nexus 6 was replaced once. No manufacturer is perfect.
SebLemery said:
Hey guys. So my phone is acting up I think. When I first got it (8days ago) everything was fine, I synced all my stuff from my LG G6 to my Razer phone 2.
I play 2 games. Call of duty (the new one) and PUBG.
whenever I see someone and I go down to aim in my scope. Everything freezes for half of a second. Then I'm dead.
Also, sometimes, I'm home and my connection to Data AND wifi will have a little x in the logo on the top bar. and I will not have a connection to anything. Turning them off and on does not do the trick, I have to reboot my phone completely to fix it.
Everything is up to date (OS and launcher, and all apps) I run the premium version of Ccleaner every morning at 5 AM.
Click to expand...
Click to collapse
I had 2 of these phones and they both had the problem of loosing the data connection. I really liked the phone and would like to try it again, but I see that the problem still exists with this phone.
Related
Hi, I've owned my tytn II for a few months and in the last couple of weeks, the phone has been acting really odd. I have tried to make a call and it gives me the dreaded "beep beep beep" and ends the call every time i try. I've noticed this though; If i turn the phone off and back on, then as soon as it gets signal (like 3 minutes after load up??), i can make a call ... Then i cant make another after that ... Then if i send a text, as soon as i receive the "sms sent" notification, I can call again, if i try immediately.
It seemed like a software issue, so selected "clear storage" from the settings menu and still get the same problem. I've tried changing from my virgin sim to my vodafone sim and get the same problem. To make maters far worse, as well as not being able to dial out, nobody can dial in; it goes straight to voicemail. I am showing average to good reception when this happens.
One thing i have noticed since the problem started is that the "G" symbol at the top of the phone is now showing "3G", but i haven't changed area and don't recall it saying 3G before. I haven't changed any settings and haven't got any new software ... Its at factory standard, 100%.
Does anyone know what I should do as I'm getting ready to brick the phone just for the sake of it. I've had the Wizard for over 2 years and I never had 2 restore it once ... this phone is REALLY bugging me. I'm honestly thinking of keeping the wizard and selling this one on ebay for say £180 or something, just to get rid of it.
Also, I've noticed the battery is draining faster recently. The phone is about 5 months old.
sa_rulz said:
Hi, I've owned my tytn II for a few months and in the last couple of weeks, the phone has been acting really odd. I have tried to make a call and it gives me the dreaded "beep beep beep" and ends the call every time i try. I've noticed this though; If i turn the phone off and back on, then as soon as it gets signal (like 3 minutes after load up??), i can make a call ... Then i cant make another after that ... Then if i send a text, as soon as i receive the "sms sent" notification, I can call again, if i try immediately.
It seemed like a software issue, so selected "clear storage" from the settings menu and still get the same problem. I've tried changing from my virgin sim to my vodafone sim and get the same problem. To make maters far worse, as well as not being able to dial out, nobody can dial in; it goes straight to voicemail. I am showing average to good reception when this happens.
One thing i have noticed since the problem started is that the "G" symbol at the top of the phone is now showing "3G", but i haven't changed area and don't recall it saying 3G before. I haven't changed any settings and haven't got any new software ... Its at factory standard, 100%.
Does anyone know what I should do as I'm getting ready to brick the phone just for the sake of it. I've had the Wizard for over 2 years and I never had 2 restore it once ... this phone is REALLY bugging me. I'm honestly thinking of keeping the wizard and selling this one on ebay for say £180 or something, just to get rid of it.
Also, I've noticed the battery is draining faster recently. The phone is about 5 months old.
Click to expand...
Click to collapse
Did u try to turn of the 3g reception?
If no, try to turn it of in settings/personal/phone/band and in network type select GSM(or in comm manager turn the 3G off).
Mikulec, you are a god ... I guess i'm just getting angry at the phone because I haven't even started playing with it yet and its just so much more tempermental than my old wizard. It was to the point that I am still using the wizard as my main phone and the newer tytn II just sits at home all day! As it appears so far though, it definitely has worked, so thank you.
sa_rulz said:
Mikulec, you are a god ... I guess i'm just getting angry at the phone because I haven't even started playing with it yet and its just so much more tempermental than my old wizard. It was to the point that I am still using the wizard as my main phone and the newer tytn II just sits at home all day! As it appears so far though, it definitely has worked, so thank you.
Click to expand...
Click to collapse
happy to help u bro, the kaiser is a good toy, u just need to play with it.
This along with the faster battery drain is the first sign of a radio hardware failure. If in a few weeks you start losing network even with 3G off, or can feel your phone gets warm even on standby then you'll already know what to do... send it for repair.
When I send it in for repair, do I need to install the normal rom/etc? Before I installed the rom (http://forum.xda-developers.com/showthread.php?t=416278), I had no issues whatsoever. Will they actually replace what they need to even if it is working under the stock rom?
Actually, I just checked with 3G off, and I'm still getting the same 3 beeps. Anyone know what's up?
When I send it in for repair, do I need to install the normal rom/etc?
Click to expand...
Click to collapse
My friend that has kaiser also and usually flash his phone once or twice a week and had it repaired alot and they have never said anything about his ROM
but then we live in Sweden and maybe we have other rules then you have
It's better to restore original ROM and SPL (there's a guide in the Wiki for that) before sending it back. Once you've done that you can check if it works again - obviously if it does with the original ROM then don't send it back.
Hey,
My AT&T rooted nexus one is still randomly rebooting if I use 3g data. I am in Costa Rica and the 3g is on the 850 band. I also have to add the apn "kolbi3g".
So basically I can use the phone for anything and it works great, but if I add the apn and start using the 3g heavily I will get a reboot, sometimes it will reboot vibrate 7 times and I have to pull the battery. I have tried 2.1 and 2.2 rooted and not also cyanogen 6 all the same problem.
If I do *#*#4636#*#* and select the wcdma only it runs the 3g better but reboots way more, sometimes the instant I place load on the connection. However if I select wcdma "unkown" the 3g works much better I can use it sometimes 30min at a time without a problem.
So any ideas what I could try? Is there a kernel that will up the volt's a bit just help stability? Or anything else I could try? Data roaming is off, I have tried both off and on, no difference that I can tell.
Thanks a lot this is driving me crazy! Just got this phone Sunday too sick to my stomach of the thought I spend $600 on this phone if I can't get 3g to work
How about radio image???
It is currently on baseband 4.06.00.12_7. Is there a more current radio?
I came across this multiple reboot issue on a (locked) Vodafone UK Nexus.
It booted into the OS (lockscreen) and as soon as data connected it looped back to the last couple seconds of the animated Nexus logo.... and again.... and again.
I powered down the unit (battery pull), booted into bootloader (voldown+power) and selected clear storage (voldown,voldown,power) then (volup) to confirm.
This deletes the user data and you have to sign in and set up the phone again but it certainly fixed the issue. My only guess is some user data became corrupt and the kernel panicked and forced a partial reboot.
Give it a try and lemme know.
Cabarnacus said:
I came across this multiple reboot issue on a (locked) Vodafone UK Nexus.
It booted into the OS (lockscreen) and as soon as data connected it looped back to the last couple seconds of the animated Nexus logo.... and again.... and again.
I powered down the unit (battery pull), booted into bootloader (voldown+power) and selected clear storage (voldown,voldown,power) then (volup) to confirm.
This deletes the user data and you have to sign in and set up the phone again but it certainly fixed the issue. My only guess is some user data became corrupt and the kernel panicked and forced a partial reboot.
Give it a try and lemme know.
Click to expand...
Click to collapse
Just did that (had the phone plugged into wall charger), and the second I got to the home screen it rebooted then vibrated like 6 or seven times. Seems to do it worse when it is plugged in. And now it won't even boot up even after pulling the battery, it vibrates 6-7 times.
I am really worried about this, any other ideas??? I will try anything! Thanks for the help
Update! Now the phone just reboot when I do anything period with it plugged in. Just like posted in another thread on this section!
Please any ideas I am very desperate and very sick to my stomach!
Hmmm very strange.
I'm aware from what you were saying on the other thread that you've got an unlocked bootloader and you're wondering what to do on the warranty front.
If you've really tried different combinations of stock and custom firmware and having the same issue I'm tempted to say its a hardware issue.
Many people have returned their unlocked phones with no comeback from HTC some have reported that they have noticed the unlocked bootloader and have issued a motherboard repair as part of the fix because of this.
Although im unsure of the additional cost (if any) i would definitely recommend going through the warranty repair route with HTC. They won't say no and send you back the same broken phone. And who knows, if its a confirmed hardware issue they may just replace it as a goodwill gesture.
Other than that I don't have any more ideas.
A nexus support thread has a popular answer referring to the clear storage fix.
http://www.google.de/support/forum/p/android/thread?tid=40f52d29e9c4177e&hl=en
Just make sure you are definitely clearing the storage FROM THE BOOTLOADER before calling HTC. It is the first thing they will make you do before accepting a return anyway.
Cabarnacus said:
Other than that I don't have any more ideas.
A nexus support thread has a popular answer referring to the clear storage fix.
http://www.google.de/support/forum/p/android/thread?tid=40f52d29e9c4177e&hl=en
Just make sure you are definitely clearing the storage FROM THE BOOTLOADER before calling HTC. It is the first thing they will make you do before accepting a return anyway.
Click to expand...
Click to collapse
Ok thank you so much sir. I am so glad to hear that I may still have a chance at getting it replaced! It was very fullish of me to unlock it, I know, it is just that I figured it was software and could be fixed by unlocking. It is going to cost me $$$ to get this to the States, but that is life. If I still can't get it to work I will call htc and let you know what they say
Little update here. I cleared storage again and just simply disabled data, I have been using the phone for a couple of hours on work without any problems. Next thong I am going yo yty is another friends 3g similar card and see if it still reboots on that sim, if it does then I am calling HTC.
Also still open to any other ideas you guys may have.
Hi Guys,
Could someone tell me why my 2 weeks old Galaxy S (Service Provider: Bell) turns it self off out of the blue?
It happend twice already, the phone was on my pocket, I pushed the on/off side botton and nothing happens, the screen is pitch black!!
This is an irritating issue as I'm forced to physically take out the phone from the case and remove the battery and put it back on to turn on the phone.
Does anybody whats causing this issue? and how to fix it ?
Your help is much appreciated!
Cheers
Also, I was wondering if I do a factory reset to try solving the random shutting down problem, will I have to re-purchase all the apps I bought from the Market?
Send for warranty is needed I think
Sent from my GT-I9000 using XDA App
Essayli said:
Also, I was wondering if I do a factory reset to try solving the random shutting down problem, will I have to re-purchase all the apps I bought from the Market?
Click to expand...
Click to collapse
No, the info that you purchased the apps is stored in your Google account. So if you use the same Google account as you're using now as your primary account after reset, you can download all those apps for free. (Primary account is the Google account you first associated with the device.)
i had the same problem with 3 different bell vibrants. About 6 days ago, i bought a new sim card from bell for $5, and it has not happened since. I bought my phone from Bestbuy, but bought my new sim card from Bell store because perhaps the bestbuy sim cards are outdated. Hopefully it stays ok.
One thing i did notice was that when my phone would turn off by itself, it was always in an area where there was bad reception. Maybe a link.
I found that it happened when I installed a different launcher other than Touchwiz. I was using LauncherPro, uninstalled it and everything worked fine. I installed ADW and everything is fine so far.
I saw this thread yesterday and was thankful mine hadn't developed this issue. And then last night after about two hours idle time, my SGS switched itself off and the power button wouldn't respond at all. The only way to revive my beloved phone was to do a hard reset (i.e. removing the battery).
For what it's worth, the only "mods" I've made are installing a handful of apps. No new launcher, no custom ROMs etc.
I'm tempted to give Voda a ring and ask for a new SIM. But this really smells more like a hardware fault to me. A faulty SIM shouldn't result in a handset switching itself off, I'd think...
i'v encountered smailar problem , first i thought my phone turned itself off, later i suspected some apps i'v installed ( setCPU, autokiller etc), after while and digging, i found that i'v installed "Android Tweak" , it has an option to disable screen dim, and i'v used that option, so i changed it back and the problem is gone.
in Spain we have the same problem and no solution by now
http://www.htcmania.com/showthread.php?t=126937
Same thing happened to me last night. Maybe a bug with the date?
Rc-Blob said:
Same thing happened to me last night. Maybe a bug with the date?
Click to expand...
Click to collapse
Mine just died again ten minutes ago. I guess it's a possibility, but considering the number of bugs that we're all discovering with the hardware and software, I'm suspecting it's yet another dodgy batch of phones from Samsung.
I just bought two Galaxy S and I am having same problems with both. I called Belll and they said they never had this kind of problem before. I had installed few apps and thought may be those apps were causing the problem, but even after deleting the apps..phones are powering off itself...
Did any one find the solution yet??
Same problem here, and from what i am hearing is becoming frecuent among galaxy owners. Im amazed something this important hasnt made the news , i mean, its a huge malfunction issue .
I had the same issue.
I called up Samsung support and they asked me to do a phone reset. I didn't try that, but I upgraded the firmware and it's gone now. I suspect resetting the phone will also solve the issue.
This happened to me for the first time today as I woke up and it wasn't dark outside. When I looked to see what time it was my phone (that I use as an alarm) was off!!
This is the first blemish on an otherwise outstanding experience. But it is a major one. I will assume that it is somehow related to something I've installed. But I'm not looking forward to figuring it out, since I've got a lot of apps
lockpick said:
This happened to me for the first time today as I woke up and it wasn't dark outside. When I looked to see what time it was my phone (that I use as an alarm) was off!!
This is the first blemish on an otherwise outstanding experience. But it is a major one. I will assume that it is somehow related to something I've installed. But I'm not looking forward to figuring it out, since I've got a lot of apps
Click to expand...
Click to collapse
Good luck. I did a factory restore the other day to see if that would help. It didn't. Like you I use my SGS as an alarm... I woke up two hours late this morning because my phone had switched itself off in the middle of the night.
I'm currently waiting for a replacement handset. I'm not holding my breath that the new hardware won't have exactly the same bug though...
Mine started doing this yesterday...same with a bunch of coworkers that have the same phone. We think it may be related to bad reception.
Sigh
My phone just started doing this in the last couple of days.
I've also noticed sometimes it gets into a state of continuously saying "usb debugging connected" and then "usb connected" and just continuously keeps displaying those even though it has no usb cable anywhere near it..
Havent flashed the phone for about a week now and it was fine for 3-4 days after the flash so no idea what is going on..
Anyone else seen those usb messages? They come and go.. but it seems when they come its usually when my phone turns off..
Kilack said:
Sigh
My phone just started doing this in the last couple of days.
I've also noticed sometimes it gets into a state of continuously saying "usb debugging connected" and then "usb connected" and just continuously keeps displaying those even though it has no usb cable anywhere near it..
Havent flashed the phone for about a week now and it was fine for 3-4 days after the flash so no idea what is going on..
Anyone else seen those usb messages? They come and go.. but it seems when they come its usually when my phone turns off..
Click to expand...
Click to collapse
I've not seen anything like that myself but then I have stuck with stock firmware.
robbiev80 said:
Mine started doing this yesterday...same with a bunch of coworkers that have the same phone. We think it may be related to bad reception.
Click to expand...
Click to collapse
Thats funny...because the only time it has happened to me is at work, where the phone is struggling for reception. It has turned off a total of about 8 times over 1 month. It has never turned off anywhere else (except one other time i was getting bad reception in the forest, and a few minutes later it was off)...strange
Hi all,
I bought my hd7 on thursday and have been using it fairly heavily since.
I have noticed however that it will on occasion reboot itself, at seemingly random occurences. It has done this maybe 3 or 4 times.
On two occasions I've also found that the volume would (without my input), set itself to full volume or no volume. This wouldn't be instantaneous, but more like the volume button being held down one way or the other. On both occasions this resolved itself after around 10 - 15 seconds.
Should I chalk this up to the software (which can hopefully be resolved in due course) or do you think its faulty hardware?
Other than this, I am loving the phone.
Cheers.
Hmmm, im haviing the same problems, i dont get it, also when i open a tile i.e, Marketplace it will load and then just go back to the start screeen :\, anyone know how to fix this bug ?
So I'm not the only one. That would suggest that its not just a one-off faulty handset. At a guess I'd say the software was just a little rough around the edges.
If it is the software, hopefully Microsoft will be able to fix these things and improve overall stability with future updates. This is the trade off for getting things at release I suppose.
Aside from these minor issues (they've only happened maybe once a day with heavy use) the OS is silky smooth. If they are the only problems, I can live with them until the next update.
Mine phone randomly re-booted the other night, I hope that it's just software related.
I got mine on thursday too, mine's reset itself once or twice. Today I had a weird bug though. The battery was quite low, about 10%, and I called my friend and I could hear her, but she couldn't hear me. She called back - same thing. I tried calling someone else and still the same. I turned the phone off and back on again and everything was back to normal. I thought it was all very strange. Can anyone confirm whether that was a hardware or software fault? Or is it nothing to worry about? (I did check the in-call volume/mute settings!)
cheers
Yep me too, has rebooted a few times when trying to do multiple things at once eg when receiving a text and updating hotmail. 6 or 7 times since thursday, with a couple occasions where I took it out my pocket and it was on the sim pin request screen meaning it had rebooted for now reason and I didn't know :-(
Anyone loaded the generic RUU yet?
M.S
Ubaiid01 said:
Hmmm, im haviing the same problems, i dont get it, also when i open a tile i.e, Marketplace it will load and then just go back to the start screeen :\, anyone know how to fix this bug ?
Click to expand...
Click to collapse
#
I also have this problem! I'd be using either zune(selecting a song) or marketing place(browsing apps) and it will crash and go to the home screen. When i try and re-launch the apps, they saying "loading" and just returns to the home screen.
I hope this is a software bug rather than a fault with my HD7
desibadboy1 said:
I also have this problem! I'd be using either zune(selecting a song) or marketing place(browsing apps) and it will crash and go to the home screen. When i try and re-launch the apps, they saying "loading" and just returns to the home screen.
I hope this is a software bug rather than a fault with my HD7
Click to expand...
Click to collapse
I had the same issue yesterday, I had to reboot the device to get marketplace working again.
If this is true, it must be HTC fault and not M$.
PersoAryanism said:
If this is true, it must be HTC fault and not M$.
Click to expand...
Click to collapse
Yeah 'cos M$ *NEVER* release buggy software...
M.S
PersoAryanism said:
If this is true, it must be HTC fault and not M$.
Click to expand...
Click to collapse
I will doubt that statement will net you a job at Redmond, but yeah nice try Sherlock
lqaddict said:
I will doubt that statement will net you a job at Redmond, but yeah nice try Sherlock
Click to expand...
Click to collapse
But if no other WP7 owner is reporting this except HD7, he might have a point.
(I am a omnia 7 owner and there are no random reboot)
Yeah.bought hd7 last week.having the same problem
I am an Omnia 7 owner, and there's been no random reboot.
But, I am getting the thing where if the marketplace gets stuck loading something, I exit and then can't get back in.
On touch of the tile it just says loading and returns to home, needs reboot.
evilangelic said:
I am an Omnia 7 owner, and there's been no random reboot.
But, I am getting the thing where if the marketplace gets stuck loading something, I exit and then can't get back in.
On touch of the tile it just says loading and returns to home, needs reboot.
Click to expand...
Click to collapse
+1, thank goodness im not alone with this issue. My HD7 doesn't randomly reboot either, its just a problem with marketplace and zune crashing and then not run again until i manually reboot the device.
Seems to be a common issue. I've raised this in the microsoft windows phone 7 forum, i'll update what they come back with.
having the same reboot issues and also apps closing themselves on my german o2 hd7 ..
has anyone tried
RUU_Schubert_hTC_Asia_WWE_1.23.707.01_Radio_5.51.09.06a_22.30.50.09_Signed_SCHUBERT_RELEASE ?? is this any better? (and does it have german keyboard?)
There's a possibility the cpu could be overheating. I know my N1 used to randomly reboot due to this when I'd run Wifi Tether for an extended period of time.
ericc191 said:
There's a possibility the cpu could be overheating. I know my N1 used to randomly reboot due to this when I'd run Wifi Tether for an extended period of time.
Click to expand...
Click to collapse
i do not think this is the case, the phone reboots overnight in idle mode.
Just to add, have had the phone for 1 week
Cant say mine has ever auto rebooted but the volume has gone mute (and have to restart to fix) twice now
Once also screen froze on alarm display and again had to be retarted
also have had same problem as others here with market place and jumping back to main screen
glad its not my phone, hope updates come soon, having a phone with unreliable volume aint so hot!
seewhy said:
But if no other WP7 owner is reporting this except HD7, he might have a point.
(I am a omnia 7 owner and there are no random reboot)
Click to expand...
Click to collapse
Let me lay it down for you:
Microsoft decided to enter the mobile market with a new OS.
Microsoft laid down the minimum requirements for their OS that the hardware manufacturers must meet.
Microsoft designed all aspects of the OS, including the drivers for the hardware.
So now you're telling me that HTC decided to go grab the OS, and install on their device packed with electronics around the globe without MS knowing and approving it?
One thing when you load your own environment like Sense or TouchWiz on the phone and you are responsible for it functioning, and providing user access to the OS, and another when you cannot do any of it, because the whole OS is closed, and you are told you must use this .dll with these options, and no you cannot know why and how how it does it.
I've had it since Saturday and so far its done it 3 times.
Once yesterday just when I was trying to open the phone with the fingerprint sensor and twice now today when trying to do something with the phone connected to Bluetooth.
This morning I was trying to set up the connection to my in car TomTom Toyota 2 unit for the first time. Got part way through the process then it failed then when i tried again the phone rebooted then it worked.
This afternoon I turned on my Bluetooth connected to the car but it wouldn't do anything then the phone froze and rebooted but then it all worked fine.
I'm not giving up yet but its making me a bit nervous having these issues so soon (better now than later i guess). If it happens more this week ill take it back and might see about a different phone.
Just curious if anyone else has had similar?
This Bluetooth device worked fine previously with my Nexus 5X also on Oreo so its fine software compatibility wise.
Oblox said:
Just curious if anyone else has had similar?
Click to expand...
Click to collapse
I haven't, and I use BT in the car everyday.
Thanks. I'll see if it happens again this week and take mine back if so.
No, I haven't had a single reboot in the 6 days that I own the device.
Oblox said:
I've had it since Saturday and so far its done it 3 times.
Once yesterday just when I was trying to open the phone with the fingerprint sensor and twice now today when trying to do something with the phone connected to Bluetooth.
This morning I was trying to set up the connection to my in car TomTom Toyota 2 unit for the first time. Got part way through the process then it failed then when i tried again the phone rebooted then it worked.
This afternoon I turned on my Bluetooth connected to the car but it wouldn't do anything then the phone froze and rebooted but then it all worked fine.
I'm not giving up yet but its making me a bit nervous having these issues so soon (better now than later i guess). If it happens more this week ill take it back and might see about a different phone.
Just curious if anyone else has had similar?
This Bluetooth device worked fine previously with my Nexus 5X also on Oreo so its fine software compatibility wise.
Click to expand...
Click to collapse
Have you tried performing a factory reset? It might fix your problem. If it persists, then you can send it back for a replacement.
Rebooted again today just in the camera.
Not tried a factory reset yet, will take it into store today and see what they say is best to do. Don't mind doing a reset but then its waiting again to see if it does it again after which isn't something I can easily replicate.
If i can get a new unit id prefer that so i can see if its just my current one with an issue, even with the pain of having to buy a new screen protector.
Lazaros_K said:
Have you tried performing a factory reset? It might fix your problem. If it persists, then you can send it back for a replacement.
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Click to collapse
If the factory reset doesn't work, install the Sony Companion software and run a software repair on it. That may fix the issue. Mine hasn't restarted at all in the 24 hours I've had it, even after using Wifi, Bluetooth, installing lots of apps, using 3G and 4G... However, I installed Newpipe via F-Doid and it crashed at least 4 times on me when I left the video I was watching and came back to it.
No reboots. Two days of heavy use.
I factory reset it soon as I received it and firware update poped up.
Oblox said:
Not tried a factory reset yet, will take it into store today and see what they say is best to do. Don't mind doing a reset but then its waiting again to see if it does it again after which isn't something I can easily replicate.
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No reboot, have had phone for over a week now.
What did the store recommend you do? Here, they always suggest you factory reset first, same with going to the service center, they actually do that first thing when you send in for repairs.
What did you eventually do? Did it solve your problem?
mhaha said:
No reboot, have had phone for over a week now.
What did the store recommend you do? Here, they always suggest you factory reset first, same with going to the service center, they actually do that first thing when you send in for repairs.
What did you eventually do? Did it solve your problem?
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I took it into a store the other day and they had no stock so i'm taking it to a different one today. The store i went to said it would be no problem though as id not had it long. Its been rebooting still a few times just when sitting in my pocket doing nothing, ive had the must enter pin after reboot message.
Well on the way to store speaking to my wife (also with XZ1 compact) her phone froze mid call and rebooted. When she rang back she said she was showing a software update. Checked mine when parked and i had it too.
Sony rep happened to be in store today so told him the issue, he had one himself and hasn't experienced or heard of this but said to do a repair with xperia companion to clean flash the new firmware on both our phones. If still having issues then theres nothing more we could do ourselves and bring back to store to swap.
I have another week in which i can change phone or another 3 weeks to swap for a new XZ1 compact.
Will do repairs tonight and hope the problem goes away.
Repaired friday evening, phone rebooted randomly again after freezing sunday. Taking in today to swap for a new unit.
If any similar problems this week with the new one ill ask to swap to a different phone entirely.
Probably need a software update. Mine is running fine on 47.1.A.2.324
Sent from my G8441 using Tapatalk
No i updated that on friday before repairing and the repair had that version too and it still rebooted sunday and today.
Me and my wife got a new unit now so will see how these ones go.
got my first reboot today after plugging the headphone... weird...
profyler said:
got my first reboot today after plugging the headphone... weird...
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Not good if others are getting this too, lets hope it was a one off for you.
So far just setup and listened to music on my new phone and all is good but there's no pattern to what causes the reboot so will see how the next few days go.
My XZ1 Compact also has the reboot-issue...
Mine has just done the fourth reboot in just a little more than one week. In different situations, with bluetooth in use and without. Once when I tried to call someone, once when I was searching for wifi networks and the other two times in pretty normal "just using it" situations.
As not everyone is having those issues, I think it is some hardware defect and I need to get the phone replaced, right?
Harry
flyhigh79 said:
Mine has just done the fourth reboot in just a little more than one week. In different situations, with bluetooth in use and without. Once when I tried to call someone, once when I was searching for wifi networks and the other two times in pretty normal "just using it" situations.
As not everyone is having those issues, I think it is some hardware defect and I need to get the phone replaced, right?
Harry
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Difficult to tell. A hard reset might help but it could also be a problem with Android 8 on xz1 that wasnt very well optimized..
Id get the handset replaced, 'repairing' didn't do anything for my issue. Only time will tell if my new handset has the same issues and same for you.
Well this morning I got in the car to go to work and went to turn on bluetooth. Tried OK google no response at all, went to manually unlock and it sat on the lock screen my finger prints not working and wouldnt swipe up for PIN entry. Mic and camera toggle reacted to swipes but didnt do anything. Then it rebooted.
Bye bye Xperia XZ1 Compact, the potential was there but rebooting and dodgy camera is too much to hope for a fix for.