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Hi Everyone,
I have a (Milestone) problem and would love input from anyone who can help.
This is an interesting situation, so feel free to skip the quote section if you'd like to avoid the, albeit quite summarized, background information.
I purchased this device from kijiji. Apparently it's an internal device, with GP hardware and a 90.70 bootloader.
My first mistake was misreading some instructions. On this device you can enter fastboot mode by pressing VolumeDown. I mistook this for bootloader (forgive me, they sound similar), and attempted to flash .sbfs from here. Of course this doesn't work.
What i did find was that i could flash .sbfs fine if i started to run RSD while the device was running (because it restarts itself properly into bootloader). That is, i got Vulnerable recovery to run okay. And then rooted/nandroid backups.
But later i got adventurous and tried to update the annoying outdated bootloader (because of course, i thought you couldn't flash sbfs to it directly). As urged by the community, it's backed up incase anyone needs it.
So i started RSD while the device was running, to flash 90.78. Almost instantaneously the device restarts, but instead of going into bootloader it tries to boot. And fails. Which brings me to:
Click to expand...
Click to collapse
The device gets stuck on the Motorola M splash screen. Every once in a while (~3 minutes?) it goes blank and comes back.
A summary of the state:
Recovery mode will not boot. I've tried X and Camera Button
Bootloader boots. It reads 90.78.
.SBFs can be flashed. It seems like everything is working okay.
Fastboot mode can boot. My PC can detect the device but seems unable to write/read from it
adb logcat forever sits on -waiting for device-
I've tried flashing a number of .sbfs. I've redone the bootloader a few times, tried a number of roms. But now i'm out of ideas.
I'm open to suggestions and really hoping someone can help me figure out a way to restore this. Thanks !
I'll try just one bump, i'm getting desperate.
Nevermind, this got figured out. Consider this closed please .
Hi, I did just got into a similar situation:
- Recovery mode will not boot. "I've tried X and Camera Button" (Same like you)
- Bootloader boots. It reads 90.78. (I tried several BL 90.73, 90.74 and 90.78)
- Several .SBFs can be flashed. It seems like everything is working okay.
Did you get any solution or just discard that phone?
I just got and m8 from Cl, it was cheap and I was told the phone had a software issues so I took the plunge.
The phone seems normal, its pack o apps and you can play with it, then I decided to do a factory restore, but it failed (after the reboot it goes to a error screen showing a phone with and exclamation mark)
I tried the same from hboot, same result..
Tried to unlock bootloader, it appears to work but after boot the phone I still the same (loked and with all the user info intact )
Tried to erase the user accounts, it works, I can do a new setup of the Google account, but after restart the phone goes back to the initial state (user accounts are back)
I am not sure what's going on, but it looks like if the memory was protected and after every reboot it goes back to the original state.
Any suggestions of what to do? I am starting to see of there is any way to get warranty thru htc,
Thanks in advance.
The phone is in 4.4.2, can't take updated (it reboots itself on the process)
The phone with the exclamation point indicates the stock Android system recovery is installed. You could try and install TWRP recovery, at which time you could install a custom ROM. My only other thought is to run the RUU for the latest system update. If that doesn't straighten out your issues, something else is going on. Hit the link below and follow the instructions for the manual system update. This is the non-HK RUU. If you need the RUU for the HK version I can post it, also.
http://www.htc.com/us/support/htc-one-m8-sprint/news/
Thanks, I tried to install twrp but it fails, the bootloader is still locked and won't unlock, is there a way to install twrp without unlocking bootloader?
Will give it a try with the RUU, when tried to update thru fastboot it fails, it starts to do all the file checks and it just send you to the "press the power button message" , but no update was perform.
You might give this a try to get your bootloader unlocked and TWRP installed. There is no way around it. You have to unlock the bootloader first before you install TWRP.
http://forum.xda-developers.com/showthread.php?t=2727900
Thanks a lot for the help, nothing has work so far, the phone keeps having random reboots and every time it comes back its like it load an old backup, havent been able to do a firmwware upgrade (from android over wifi, fastboot, or windowsPC).
Is there an utility to test hardware? (possibly memory)
thanks
At the end I contacted HTC support and after some test I was told my phone was still under warranty and I got and RMA (great service)....
Thanks a lot for the help...
Good evening, everyone.
Few hours ago, my N6 randomly shut down and not booting up to the system. I tried to re-install the factory image for 5.0.1 but I got stuck at bootloader screen. I tried every options available from bootloader screen(Start, Recovery mode, Restart bootloader etc.) but it performed nothing but coming back to the bootloader screen. When I tried to use 'Nexus Root Toolkit' to install new system and whenever the process was trying to initiate the process, it is giving me same error message 'FAILED <remote failure>'
What can I do from here?
I appreciate your attention.
chg911225 said:
Good evening, everyone.
Few hours ago, my N6 randomly shut down and not booting up to the system. I tried to re-install the factory image for 5.0.1 but I got stuck at bootloader screen. I tried every options available from bootloader screen(Start, Recovery mode, Restart bootloader etc.) but it performed nothing but coming back to the bootloader screen. When I tried to use 'Nexus Root Toolkit' to install new system and whenever the process was trying to initiate the process, it is giving me same error message 'FAILED <remote failure>'
What can I do from here?
I appreciate your attention.
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Click to collapse
If your bootloader is unlocked, you should be able to either flash the stock factory image, or re-flash each partition separately through the tool-kit. Since you're getting remote errors with the toolkit, double check that you have the right drivers installed, the tookit and a search on the forum should help with that.
did you already try :
http://forum.xda-developers.com/nexus-6/general/guide-flash-factory-images-nexus-6shamu-t2954008
Don't want to raise any alarms already but I shut mine down on Sunday night (Unlocked/ Rooted/ custom kernel & rom) in order to boot in Recovery and flash a new kernel version and:
1) The sdcard looked empty, it read ~ 26 GB free (I had no more than 20 gb free before reboot) and no folders whatsoever.
2) The phone was stuck at the Google logo heating up but going nowhere.
As I said don't want to start assuming things but the phone randomly going "nuts" and losing all data is scary... I had to spent my entire day yesterday flashing stock 5.0.1 back and re-setting up everything. I followed the guide posted above (http://forum.xda-developers.com/nexus-6/general/guide-flash-factory-images-nexus-6shamu-t2954008 oh, go with Method 2 and it will work fine).
Out of curiosity how does your SD look like from recovery? Oh, but then you say you can't even boot to Recovery. Which recovery do you have? (I had/have TWRP 2.8.3.1 ). Anyway to repair it you only need to be able to boot into Bootloader properly I guess.
Hi, well it looks like i have probably hard bricked my phone. After updating to nougat i decided to do afresh clean install. I wanted my phone to as if i had just bought it and came with nougat/emui 5 installed. So i did a factory reset from within the settings menu. But then i thought i would completely erase everything and start from the latest build before nougat, so emui 4.1.2/ marshmallow. So after wiping all the partitions in twrp and then doing a volume up + power to do complete factory wipe followed by using the three button method to install the B130 UPDATE.APP in dload folder on my sdcard, all worked as expected. The update completed at 100% and then rebooted. So there i am waiting for my phone to boot to start the setup process as i have done dozens of times before...BUT...my phone will not boot to the initial setup wizard. It just stays stuck on the Honor logo pulsing animation for ever and ever and ever!!!!!!
So i do the volume up + power button to get to stock recovery and do factory wipe and cache wipe as well. It works as expected so i reboot and once again use the 3 button method to install the update.app on my sdcard. That works as expected and at 100% says its succeeded and reboots. Once again i wait for it to boot to the initial setup wizard but....ALAS...it stays on that DAMN pulsing Honor logo. Ive tried rebooting it several times, redoing the factory wipe and install several times, but nothing. Ive gone into fastboot mode (volume down + power) to try and flash the boot.img and system.img ive extracted from update.app but get the error message -- remote: command failed -- and the same if i try to unlock bootloader. Obviously its not going to work because my bootloader isnt unlocked and nor can i got in to developer settings to enable oem unlock and turn USB debugging on because my phone wont boot past that bloody honor logo.
The only thing i havent done yet is to use eRecovery but i dont have broadband and i doesnt seem to work over public wifi! So i will go to my friends tomorrow and use their broadband and hopefullly eRecovery will download/restore the latest firmware. The only other thing i can think of is to download the original nem-l51c432B102 that came with my phone when bought, extract the update.app file and replace the B130 i have on my sdcard dload folder at present.
Sorry for such a long post but i wanted to expalin evrything in detail to hopefully resolve my problem without going backwards and forwards with questions and answers and taking for ever.
So ANYONE and EVERYONE who managed to read the whole post, if you have even the slightest idea of how to get my phone working, please oh please share it with me. Also my phone is still under warranty so if i needed to send it to a huawei centre to get it fixed would they do it and do it for free??? because eseentialy all i did was a factory wipe/reset and install a frmware and it goes KAPUT!! thats not my fault right????!!???
Thank you to one and all for any wisdom you can share. :crying::crying:
iantechie1979 said:
Hi, well it looks like i have probably hard bricked my phone. After updating to nougat i decided to do afresh clean install. I wanted my phone to as if i had just bought it and came with nougat/emui 5 installed. So i did a factory reset from within the settings menu. But then i thought i would completely erase everything and start from the latest build before nougat, so emui 4.1.2/ marshmallow. So after wiping all the partitions in twrp and then doing a volume up + power to do complete factory wipe followed by using the three button method to install the B130 UPDATE.APP in dload folder on my sdcard, all worked as expected. The update completed at 100% and then rebooted. So there i am waiting for my phone to boot to start the setup process as i have done dozens of times before...BUT...my phone will not boot to the initial setup wizard. It just stays stuck on the Honor logo pulsing animation for ever and ever and ever!!!!!! So i do the volume up + power button to get to stock recovery and do factory wipe and cache wipe as well. It works as expected so i reboot and once again use the 3 button method to install the update.app on my sdcard. That works as expected and at 100% says its succeeded and reboots. Once again i wait for it to boot to the initial setup wizard but....ALAS...it stays on that DAMN pulsing Honor logo. Ive tried rebooting it several times, redoing the factory wipe and install several times, but nothing. Ive gone into fastboot mode (volume down + power) to try and flash the boot.img and system.img ive extracted from update.app but get the error message -- remote: command failed -- and the same if i try to unlock bootloader. Obviously its not going to work because my bootloader isnt unlocked and nor can i got in to developer settings to enable oem unlock and turn USB debugging on because my phone wont boot past that bloody honor logo. The only thing i havent done yet is to use eRecovery but i dont have broadband and i doesnt seem to work over public wifi! So i will go to my friends tomorrow and use their broadband and hopefullly eRecovery will download/restore the latest firmware. The only other thing i can think of is to download the original nem-l51c432B102 that came with my phone when bought, extract the update.app file and replace the B130 i have on my sdcard dload folder at present.
Sorry for such a long post but i wanted to expalin evrything in detail to hopefully resolve my problem without going backwards and forwards with questions and answers and taking for ever.
So ANYONE and EVERYONE who managed to read the whole post, if you have even the slightest idea of how to get my phone working, please oh please share it with me. Also my phone is still under warranty so if i needed to send it to a huawei centre to get it fixed would they do it and do it for free??? because eseentialy all i did was a factory wipe/reset and install a frmware and it goes KAPUT!! thats not my fault right????!!???
Thank you to one and all for any wisdom you can share. :crying::crying:
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Click to collapse
Can you please edit your post ? Add some space, here and there if you want some help... It is nothing but pain for both eyes and mind to read you.
Onto related topic, did you manage to get your phone back to a functionnal state ? Note that the boot sequence can take time after a wipe so maybe it's not broken at all.
As for eRecovery, it never helped me to restore my device, tried on two different Wi-Fi networks after two completely unrelated issues.
Concerning warranty, I guess it depends on your country and where you bought your phone. I went to the carrier which provided me mine this morning since I ended up with a strong brick last night and I'll get a new phone in a couple of weeks.
Zarou said:
Can you please edit your post ? Add some space, here and there if you want some help... It is nothing but pain for both eyes and mind to read you.
Onto related topic, did you manage to get your phone back to a functionnal state ? Note that the boot sequence can take time after a wipe so maybe it's not broken at all.
As for eRecovery, it never helped me to restore my device, tried on two different Wi-Fi networks after two completely unrelated issues.
Concerning warranty, I guess it depends on your country and where you bought your phone. I went to the carrier which provided me mine this morning since I ended up with a strong brick last night and I'll get a new phone in a couple of weeks.
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Click to collapse
finally a reply! okay so ill edit my post once ive finished replying to you. First off thanks for taking your time to read my post, i am most greatfull. In response to your questions,suggestions i can tell you:
i went to my friends, connected to their broadband and attempted to use eRecovey to update/restore my device. ALAS it did not work! I tried several times and it gets to downloading package from server only to end in a FAIL.. I got home tried connecting to public wifi and doing eRecovery but it just fails. So like you I have never managed to get eRecovery to work.
As for the booting sequence, as i explained before, whether i access stock recovery and wipe cache and wipe phone it does this no problem, reboots, only to get stuck on the honor logo boot animation. The same goes for installing updatte.app with three button method. it says its installed succesfully but does not get past the honor logo boot animation. Unfortunately your suggestion that it might just take a long time to boot is not the case I have left it for hours you see and it never gets to the setup wizard :crying:
As for warranty, i am in uk, bought the phone via amazon, and it was unlocked, so not from a carrier like you. So i guess ill just have to find my nearest huawei service centre and have them look at it.
Does anyone know the procedure as far as doing this. Do i phone them or email my problem and then send my phone to them or what?? Any help is very welcome.
Thanks for your time and patience.
Please, please help...i'm desperate
So sorry for my original long post people, i simply wanted to give as much detail and info as possible because being vague doesnt help anyone. It seems that might have worked against me.
Please,please any suggestions would be appreciated to the N'th degree! I have tried everything i can think of and i am truly desperate now. I dont understand why i cant get it to work...
I can go into stock recovery and wipe the cach and do factory reset and that works fine, no errors.
I can hold the 3 buttons down to install the firmware package(ive got update.app from B130 build) and that works fine, gets to 100% and says 'success' and then reboots, with no errors.
But either way the phone refuses to boot past the honor logo boot animation and ive left it for hours hoping,praying, it will work after the 32nd time...
I can access fastboot but that is useless because my bootloader is not unlocked and i cant get to developer options to enable 'usb debugging' and 'oem unlock'. So i just get error message 'remote: Command Failed' with any command i type.
But thats madness, i cant comprehend why it wont boot because everything seems to work!?!
There has to be a way to get my device functioning again.
I am pulling my hair out, i am at a complete loss, it doesn't make sense. PLEASE ANYONE ..... please help....
Thanks HONOR-able enthusiasts for any help, no matter how small! :good: :fingers-crossed: :angel:
iantechie1979 said:
So sorry for my original long post people, i simply wanted to give as much detail and info as possible because being vague doesnt help anyone. It seems that might have worked against me.
Please,please any suggestions would be appreciated to the N'th degree! I have tried everything i can think of and i am truly desperate now. I dont understand why i cant get it to work...
I can go into stock recovery and wipe the cach and do factory reset and that works fine, no errors.
I can hold the 3 buttons down to install the firmware package(ive got update.app from B130 build) and that works fine, gets to 100% and says 'success' and then reboots, with no errors.
But either way the phone refuses to boot past the honor logo boot animation and ive left it for hours hoping,praying, it will work after the 32nd time...
I can access fastboot but that is useless because my bootloader is not unlocked and i cant get to developer options to enable 'usb debugging' and 'oem unlock'. So i just get error message 'remote: Command Failed' with any command i type.
But thats madness, i cant comprehend why it wont boot because everything seems to work!?!
There has to be a way to get my device functioning again.
I am pulling my hair out, i am at a complete loss, it doesn't make sense. PLEASE ANYONE ..... please help....
Thanks HONOR-able enthusiasts for any help, no matter how small! :good: :fingers-crossed: :angel:
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Click to collapse
How comes you have TWRP with a locked bootloader ?
Zarou said:
How comes you have TWRP with a locked bootloader ?
Click to expand...
Click to collapse
??? hi, I.m sorry, i think you must of misread some of my post. I dont blame you, it was bloody long and confusing!
I only mentioned twrp in the very beggining to run you through the steps to my never ending being stuck on honor logo boot animation. I used TWRP to wipe all partitions and format. From there i used 3 button method to install the update.app(B130) on my sd-card. this was succesfull, no errors and rebooted. I didn't expect any problems. But as i explained it never gets past boot logo.
Obviously now, twrp has gone, i am back to stock recovery and my bootloader is locked.
*I can access stock recovery to wipe cache and wipe the phone no problem and all works with no error messages.
*I can access fastboot(bootloader) but the fastboot commands are useless because my bootloader is locked once again and i cant turn on usb debugging or oem unlock in developper options....because my phone wont boot past honor logo...
*Three button method works everytime, 100% success, no errors, reboots but guess what?? IT WONT GET PAST THAT DAMN HONOR BOOT LOGO!!!!!!!!!
Ive tried everything, but NO LUCK. I came up with this idea today though--- download theB130 rollback from nougat to MarshMallow update.zip. Extract the update.app and put that in my sd-card/dload folder and do 3 button install method.
I might even do the same with the nougat B350 just to cover all bases. So i am downloading now, gonna cross my fingers and any other body parts, pray to all the gods...and hopefully i wont be a crying,sniveling,howling piece of mess by tomorrow.
UNLESS OF COURSE SOMEONE HAS THE KNOWLEDGE I SEEK AND IS WILLING TO SHARE IT :fingers-crossed:
thanks Honor-able friends....
iantechie1979 said:
??? hi, I.m sorry, i think you must of misread some of my post. I dont blame you, it was bloody long and confusing!
I only mentioned twrp in the very beggining to run you through the steps to my never ending being stuck on honor logo boot animation. I used TWRP to wipe all partitions and format. From there i used 3 button method to install the update.app(B130) on my sd-card. this was succesfull, no errors and rebooted. I didn't expect any problems. But as i explained it never gets past boot logo.
Obviously now, twrp has gone, i am back to stock recovery and my bootloader is locked.
*I can access stock recovery to wipe cache and wipe the phone no problem and all works with no error messages.
*I can access fastboot(bootloader) but the fastboot commands are useless because my bootloader is locked once again and i cant turn on usb debugging or oem unlock in developper options....because my phone wont boot past honor logo...
*Three button method works everytime, 100% success, no errors, reboots but guess what?? IT WONT GET PAST THAT DAMN HONOR BOOT LOGO!!!!!!!!!
Ive tried everything, but NO LUCK. I came up with this idea today though--- download theB130 rollback from nougat to MarshMallow update.zip. Extract the update.app and put that in my sd-card/dload folder and do 3 button install method.
I might even do the same with the nougat B350 just to cover all bases. So i am downloading now, gonna cross my fingers and any other body parts, pray to all the gods...and hopefully i wont be a crying,sniveling,howling piece of mess by tomorrow.
UNLESS OF COURSE SOMEONE HAS THE KNOWLEDGE I SEEK AND IS WILLING TO SHARE IT :fingers-crossed:
thanks Honor-able friends....
Click to expand...
Click to collapse
OK, sorry for the misunderstanding. Yeah, try that and if this is still not working, I guess all you can do is try the same with other packages.
Hi guys,
I got a G5S+, which got stuck the other day.
It was booting, showing the blue Motorola screen but ended up with a lying down android with a red questionmark and saying 'no command'.
I read through a couple of threads and finally decided, I need to flash stock again.
I did not have switched on USB debugging and so on, as the phone was quite new to me.
I decided to run with that tutorial here:
https://forum.xda-developers.com/g5-plus/how-to/solution-to-flash-stock-romfactory-t3691396
Which seemed to be the right one.
Said so, booted into bootloader, installed the driver on my Win10 PC and ran through the steps.
I gut stuck on 'fastboot flash system system.img_sparsechunk.3' (15mins waiting..... after the steps before required about 12 Sec each) and needed to disconnect and connect the phone again.
Started with the same command and it worked.
Anyway when I got to the command 'fastboot flash system system.img_sparsechunk.5' I realized in the Potter Retail, there is no such file (neither there is 6 or 7).
I skipped the commands and continued.
When it came to rebooting the phone disconnected and thats it.
Since then I am not able to turn my phone back on.
Sometimes there seems to be a small notofication led showing up when trying to turn on the phone.
And you can hear the USB connect sound when I connect it to my computer.
Did anyone of you guys experience the same issue or has an idea what to do?
I have no idea what I shall so.
Best regards,
Matt
Which stock ROM did you flash? I'm hoping that following that guide, you flashed a stock ROM for sanders (i.e. the codename for Moto G5S Plus) and not for potter (codename for G5 Plus), which appear to be not compatible with each other.
Your original issue appears to be your device is booting into the stock recovery (which the start of is the 'no recovery' screen).
Do you know what model number or retail software channel, or the software build you had on your device before it failed? If so, we may be able to flash the correct sanders stock ROM to your device and get it going again. Another user appears to have gotten their device working when they incorrectly flashed the potter stock ROM and not sanders. https://forum.xda-developers.com/moto-g5s-plus/help/bricked-moto-g5s-plus-t3747064 Ideally you will want to flash the correct stock ROM for your device.
Oha damn you are right.
I am an idiot and tried to flash Potter to a G5S Plus.
Oh boy. I should not flash a cellphone after a long day at work.
I had the latest safety update installed and the latest release.
I am not sure though which software that used to be.
Unbelievable.....
Anyway, so my screen does not show anything anymore.
I guess the display driver dows not work or something like that.
The cellphone is still working I think, as the USB sound still appears.
Does anyone have an idea what to do if the screen stays black.
I still cannot believe it.....
Thanks though for your help!
EDIT: fastboot still reckognizes the phone. I guess this is good.
But the command 'fastboot oem fb_mode_set' runs into an error.
Edit2:
I skipped the first command and everything ran through (with some error messages though).
I hope it works now.
Device is currently rebooting and showing the blue motorola screen.
Lucky me.....
Okay, at least your device is booting now (ish)... I saw your other post and was wondering if you were able to boot from the bootloader.
1)Boot to fastboot (probably easiest by powering off your device, then hold down power and volume down keys until your device boots).
2)Once in the fastboot menu (with details about your device, like bootloader version), check that 'Start' is selected, and press the Power button to select. If 'Start' is not showing, use the volume keys to scroll through the options until 'Start' appears. Sometimes, this booting via fastboot bypasses an auto-boot to recovery mode.
Failing that, if you're on the 'no command' screen, then hold down the power button and tap the volume up key. Release both and it should let you into the recovery menu. Then, you can try to reboot to system.
Hi there,
I ran through all the steps you said.
But I ended up having the same issue. I always get back to the broken droid.
Is there a way to flash a completely new ROM to the device in its current condition?
I don't mind having a customrom, but I want to get it working again.
Thanks!
Matt
I solved my problem:
It was the SD card. I cannot believe it.
I got myself another G5S Plus and swapped everything:
Same issue.
So I removed the memory card and all good again.
I am quite sad though not having figured that out earlier, becoz all my data is lost now....
Thanks for your help though!