Lag/Poor Performance in Certain Games - Google Pixel 4 XL Questions & Answers

I'm noticing some serious lag or poor performance in a couple games I have. I have never had any issues playing these same games on my old 2 XL, but they are unusable on my 4 XL. Both my 2 XL and 4 XL are "stock, unrooted" Verizon devices.
Originally I was forcing 90hz display and thought maybe that was not playing nice with the games, but I have since tried all possible combinations of smooth display and force 90hz on/off.
The game starts fine and seems to run great for the first 10-30 seconds (it's not the same each time, varies a bit). Then it will go in to extreme lag for anywhere from 5-20 seconds before "catching up" and working for a short period. And this cycle just continues. If I sort of pause motion in the game for a bit, it seems to get out of lag/performance issues and work better for a few seconds.
It acts almost as if cpu/graphics/memory or something can't keep up, but performance of this phone should easily best the 2 XL. Anyone else experienced anything similar to this?
I'm not sure if it's allowed to post the specific game here to let anyone try, but I'd be happy to let someone know if they want to test.
Thanks!

It could be an issue with the game itself or compatability with the pixel 4 or just your unit.
Have you contacted Google support via live chat? They can screen share with you and help solve the issue.
I'm also happy to install and test the game out so you can see if it is just your device or other P4's, just let me know the name of it. As far as I'm aware mentioning the name of a game you are using isn't breaching any rules. But if you want to be extra cautious, just PM me.

Demolition49 said:
It could be an issue with the game itself or compatability with the pixel 4 or just your unit.
Have you contacted Google support via live chat? They can screen share with you and help solve the issue.
I'm also happy to install and test the game out so you can see if it is just your device or other P4's, just let me know the name of it. As far as I'm aware mentioning the name of a game you are using isn't breaching any rules. But if you want to be extra cautious, just PM me.
Click to expand...
Click to collapse
I reached out to the dev (couldn't reproduce issue but didn't have a Pixel 4), but have not tried Google support yet. The game is called "Space Pinball: Classic game".

jvhawk3 said:
I reached out to the dev (couldn't reproduce issue but didn't have a Pixel 4), but have not tried Google support yet. The game is called "Space Pinball: Classic game".
Click to expand...
Click to collapse
I just installed the game, played smoothly for the most part, but occasionally lagged for a second or two. So probably some sort of compatability issue or optimization.

Related

A number of issues with Nexus 6

Hello all,
Had my Nexus 6 since launch day in the UK, and I started out really liking it, but it's getting more and more in my bad books as I live with it. Wonder if anyone who has one could look over this and tell me if these issues are standard with this device, or whether I need to get onto the network (Vodafone - what a pain)
Reboots - I'm getting a number of reboots. I know this can be app caused, and I'm working through. The main problem is that it requires a pin or swipe to start it booting up, so overnight if it happens, you've got yourself a dead phone till you physically get it going again in the morning
slowdown - I've got a couple of games, one is sky force, that worked well on my note 3, but suffers some terrible slowdown on the Nexus. No idea why this would happen with a better processor
not connecting to 5g on the router - my router has a 2 and 5 g aerial. It works fine on the 2 g, and every other device works on the 5g, but the nexus just will not connect.
slowness of starting up the camera - starting the camera can be 30 seconds.
Upside down display camera pics on some apps - KIK for eg? I know others with Lollipop who don't have this issue on their Sammys.
very bad battery - In use, heavy use, it'll be 3 hours. Average use, bit of messaging, a game, internet, could be 4 hours.
lack of focus on camcorder - it won't stay on a fixed
Slowness of booting up - Can be literally 5 minutes to boot to the main screen. Reminds me a bit of Windows at its worse!
I've had smartphones for many years, and I'm used to their foibles, like battery life and apps that cause reboots, but this is probably the most difficult phone I've had to live with!
I love the screen, the hugeness of it is just what I want, and the sound is great.
I'm getting the crashes, primarily when using the camera, doesn't reboot just stops, 3 times in a few minutes on more than one occasion. Sometimes won't connect to home WiFi without a restart. Start up is very slow. Don't suffer from the other issues. I'm on O2 4G.
mozza1976 said:
Hello all,
Had my Nexus 6 since launch day in the UK, and I started out really liking it, but it's getting more and more in my bad books as I live with it. Wonder if anyone who has one could look over this and tell me if these issues are standard with this device, or whether I need to get onto the network (Vodafone - what a pain)
Reboots - I'm getting a number of reboots. I know this can be app caused, and I'm working through. The main problem is that it requires a pin or swipe to start it booting up, so overnight if it happens, you've got yourself a dead phone till you physically get it going again in the morning
slowdown - I've got a couple of games, one is sky force, that worked well on my note 3, but suffers some terrible slowdown on the Nexus. No idea why this would happen with a better processor
not connecting to 5g on the router - my router has a 2 and 5 g aerial. It works fine on the 2 g, and every other device works on the 5g, but the nexus just will not connect.
slowness of starting up the camera - starting the camera can be 30 seconds.
Upside down display camera pics on some apps - KIK for eg? I know others with Lollipop who don't have this issue on their Sammys.
very bad battery - In use, heavy use, it'll be 3 hours. Average use, bit of messaging, a game, internet, could be 4 hours.
lack of focus on camcorder - it won't stay on a fixed
Slowness of booting up - Can be literally 5 minutes to boot to the main screen. Reminds me a bit of Windows at its worse!
I've had smartphones for many years, and I'm used to their foibles, like battery life and apps that cause reboots, but this is probably the most difficult phone I've had to live with!
I love the screen, the hugeness of it is just what I want, and the sound is great.
Click to expand...
Click to collapse
could be a faulty phone or rom ... I've had mine for a month now and no problems so far and great battery life
mozza1976 said:
Hello all,
Had my Nexus 6 since launch day in the UK, and I started out really liking it, but it's getting more and more in my bad books as I live with it. Wonder if anyone who has one could look over this and tell me if these issues are standard with this device, or whether I need to get onto the network (Vodafone - what a pain)
[*]Reboots - I'm getting a number of reboots. I know this can be app caused, and I'm working through. The main problem is that it requires a pin or swipe to start it booting up, so overnight if it happens, you've got yourself a dead phone till you physically get it going again in the morning
Click to expand...
Click to collapse
This is actually looking a lot like it may be a software defect. For now, the best solution (i.e. temporary, until 5.1 comes out later this month) is to run the phone withOUT encryption. There are lots of threads around about the minor boot partition change needed to accomplish this.
[*]slowdown - I've got a couple of games, one is sky force, that worked well on my note 3, but suffers some terrible slowdown on the Nexus. No idea why this would happen with a better processor
Click to expand...
Click to collapse
Two reasons;
1) is that despite the better processor, anything I/O heavy will take a lot of CPU power to just handle the crypto. Hopefully, this is something that will be solved (hwcrypto) with 5.1.
2) android 5.0 has some major changes in the runtime -- ART vs Dalvik. If the application developer broke rules in building the software you are running, then it is possible that it won't work optimally on ART. Hopefully, the application developer can adapt.
[*]not connecting to 5g on the router - my router has a 2 and 5 g aerial. It works fine on the 2 g, and every other device works on the 5g, but the nexus just will not connect.
Click to expand...
Click to collapse
Works for me....?
Try a router with OpenWRT.
If I remember correctly, some of the OLDER 5G 802.11AC chips used in a lot of routers, like TPLINK Archer C7v1, which has a Qualcomm Atheros QCA9880-AR1A had hardware that was a bit rushed to market and failed to meet a number of the AC specifications. So if your router is such an AC, then the hardware that is working with it may be using 802.11N (older tech), whereas this phone is trying to negotiate an 802.11AC link with it, and failing. So there is a good chance that the problem is actually on the ROUTER's side, rather than the phone.
[*]slowness of starting up the camera - starting the camera can be 30 seconds.
Click to expand...
Click to collapse
Something not right there. Mine takes 2 seconds from pressing the camera button.
[*]Upside down display camera pics on some apps - KIK for eg? I know others with Lollipop who don't have this issue on their Sammys.
Click to expand...
Click to collapse
There are *two* ways to deal with orientation in jpg images; one is to write the image to the file "upright", the other is to write it to the image file as it comes from the buffer, and just give it an orientation flip flag. The software you are using *may not respect* the orientation flag.
[*]very bad battery - In use, heavy use, it'll be 3 hours. Average use, bit of messaging, a game, internet, could be 4 hours.
Click to expand...
Click to collapse
I'm actually finding the battery to be quite phenomenal on this device. With low-moderate usage, it will actually go for TWO ENTIRE DAYS on a charge. Usually to get that kind of battery life, I have to apply very invasive controls against google services to prevent them from setting alarms and holding wakelocks.
However, if you have the screen on high brightness and actually turned on a lot, do remember, the screen is ENORMOUS. It takes power to light it up.
[*]lack of focus on camcorder - it won't stay on a fixed
Click to expand...
Click to collapse
I had to check that to verify, and confirm it. That appears to be a bug in the camera application. Try a different camera program for now, and hope that 5.1 fixes it.
[*]Slowness of booting up - Can be literally 5 minutes to boot to the main screen. Reminds me a bit of Windows at its worse!
Click to expand...
Click to collapse
Might be software crypto, mine isn't encrypted, and literally boots right up to the unlock screen in about 10 seconds.
I've had smartphones for many years, and I'm used to their foibles, like battery life and apps that cause reboots, but this is probably the most difficult phone I've had to live with!
I love the screen, the hugeness of it is just what I want, and the sound is great.
Click to expand...
Click to collapse
Well, the SIZE is almost certainly what is causing you battery life issues. The rest of it is basically because you are running an early version of a MASSIVE system update and simultaneously riding on new hardware that brings in its own batch of *software* bugs. There are some bugs in it that need to be worked out, and hopefully, the majority get worked out with 5.1. There *are* google-private 5.1 builds for Nexus 6 already, so it is just a matter of waiting for them to complete QA and ship it out.
Thanks for this, really appreciate the time, I'll have a good look through later!
Found a fix for the 5ghz router issues on the Google forum.
Apparebtly the nexus favours the American 5g channels... So I've set it to 36 and 40 and its working well! Yey.
Tomorrow I'll try a cache wipe to see what else I can correct before the update.

Note Taking Lag with s-pen?

I just got the Note9 512 8gb version. When taking notes I get an annoying lag or delay. Is this normal? I thought it would be super smoother. Also the delay time varies a bit too. Its like sometimes letters I write show up late and I'm already on the next letter. You have this happening? Especially when writing fast
I rebooted and cleared cache in storage maintenance. Thanks for feedback.
EDIT: I FOUND OUT THE ISSUE - GO TO PAGE 2
On the Note8, there was ZERO lag when writing. I write constantly on here and have never seen lag once. So I doubt that's normal on the Note9.
PsiPhiDan said:
On the Note8, there was ZERO lag when writing. I write constantly on here and have never seen lag once. So I doubt that's normal on the Note9.
Click to expand...
Click to collapse
Damn! I mean Good! I mean damn my phone has lag taking handwritten notes :/ I wonder if its another feature that is turned on or another app interfering. But I havent installed much....
I've taken loads of notes in the week or so that I've had the Note 9 and never noticed any sort of lag whatsoever.
Sent from my SM-N960F using Tapatalk
hackdrag0n said:
I've taken loads of notes in the week or so that I've had the Note 9 and never noticed any sort of lag whatsoever.
Sent from my SM-N960F using Tapatalk
Click to expand...
Click to collapse
I did online support with Samsung.... we factory reset and I believe it fixed the problem. I still have to do a full restore though... hope it doesn't come back!
SovRoxx said:
I did online support with Samsung.... we factory reset and I believe it fixed the problem. I still have to do a full restore though... hope it doesn't come back!
Click to expand...
Click to collapse
After my restore... the lag is back. ITs back :/ and I'm not sure if changing phones would help
It is not lag. It is called input latency. And the people claiming there is no latency on note 8 or 9 need to watch closer and see some demos of input latency. I skipped the Note 8 for this among other reasons. If I had to guess the input latency is about 15ms ±5ms. Pretty damn good. If you write fast you're going to notice it more.
Lag, latency, stuttering and frame drops are all completely different things. People are just using adjectives to describe their experience when things are more technical. It is kind of like many people don't understand lower case and upper case B's when talking about megabits and megabytes per second or giga-. Latency is a big deal for online gaming and steam link. That is why the hard core gamers will use Ethernet instead of wifi for gaming and the same for steam link. That 40-100ms or even more saved is a huge deal. It is obvious when you use steam link over WiFi and then go to Ethernet.
As far as the OP I don't know if you have a legitimate case of input latency or your expectations are too high. As I mentioned there are many videos to show input latency. I believe Microsoft has one of the better ones with a demonstration board that can dial in the input latency demonstrating over 100ms, ~50, 10 and 1ms. When under 10ms starts happening on every phone is when it really becomes game changing for not just flagship owners but people across the world that use these marvellous mobile devices. iOS used to much smoother for years than Android but input latency was still a thing. Now iOS and Android are competing head to head as far as latency, scrolling, frame drops and lag. It has become something Apple could not ignore anymore even though their SOC has been more powerful than Qualcomm and Samsung the last couple of years. All that power and it was dropping frames, scrolling janky, and input latency was noticeable despite their claims. Features have been put aside for iOS12 and focus has been put on performance. As you can see Samsung did this with Oreo and the Note9. The note 4 input latency was horrible but the phone was still ahead of it's time.
@rbiter said:
It is not lag. It is called input latency. And the people claiming there is no latency on note 8 or 9 need to watch closer and see some demos of input latency. I skipped the Note 8 for this among other reasons. If I had to guess the input latency is about 15ms ±5ms. Pretty damn good. If you write fast you're going to notice it more.
Lag, latency, stuttering and frame drops are all completely different things. People are just using adjectives to describe their experience when things are more technical. It is kind of like many people don't understand lower case and upper case B's when talking about megabits and megabytes per second or giga-. Latency is a big deal for online gaming and steam link. That is why the hard core gamers will use Ethernet instead of wifi for gaming and the same for steam link. That 40-100ms or even more saved is a huge deal. It is obvious when you use steam link over WiFi and then go to Ethernet.
As far as the OP I don't know if you have a legitimate case of input latency or your expectations are too high. As I mentioned there are many videos to show input latency. I believe Microsoft has one of the better ones with a demonstration board that can dial in the input latency demonstrating over 100ms, ~50, 10 and 1ms. When under 10ms starts happening on every phone is when it really becomes game changing for not just flagship owners but people across the world that use these marvellous mobile devices. iOS used to much smoother for years than Android but input latency was still a thing. Now iOS and Android are competing head to head as far as latency, scrolling, frame drops and lag. It has become something Apple could not ignore anymore even though their SOC has been more powerful than Qualcomm and Samsung the last couple of years. All that power and it was dropping frames, scrolling janky, and input latency was noticeable despite their claims. Features have been put aside for iOS12 and focus has been put on performance. As you can see Samsung did this with Oreo and the Note9. The note 4 input latency was horrible but the phone was still ahead of it's time.
Click to expand...
Click to collapse
After we did the factory reset it worked perfect, I could not replicate the delay I am complaining about.... if it was what you are saying, wouldn't I see it all the time? I could not recreate the issue at first, only till after I did a restore of my data did the problem come back. If I handwrite... sometimes its a one letter delay.. or even 2 letters will appear after I write or once in a while 4 letters!! so that is like a stutter.
Have you tried clearing the cache data in the storage maintenance menu? That might help
Note 9 factory software is lagging much than s9+.
Hope samsung will resolve lag issues soon
iceepyon said:
Have you tried clearing the cache data in the storage maintenance menu? That might help
Click to expand...
Click to collapse
Yea I tried that and also factory reset. Like I said... after reset I couldn't recreate the problem until I restored some of my backup. OR it may only seem to happen in certain note views... as far as I know there are 2 view screens ... it seems to have less 'lag' in creating new note right away. The edit screen with the default lines on the "paper" the view is a bit different and that is where I get the most lag it seems when I write.
So I just got my replacement. Before I did my restore I tried notes. I was SOOOOO relieved as note writing was perfect... no lag.. no delay.. I could write smooth.. awesome!!!! BUT . I did my restore and my problem is back! What the hell is going on? ^%$ . So now I will factory reset, AGAIN, and just build up my phone without a restore :/ and see if I can get around this problem. Will report back.
SovRoxx said:
So I just got my replacement. Before I did my restore I tried notes. I was SOOOOO relieved as note writing was perfect... no lag.. no delay.. I could write smooth.. awesome!!!! BUT . I did my restore and my problem is back! What the hell is going on? ^%$ . So now I will factory reset, AGAIN, and just build up my phone without a restore :/ and see if I can get around this problem. Will report back.
Click to expand...
Click to collapse
I found the problem! And reported it to Samsung. Can you recreate this issue on your phones?
So my backup settings had option for Accessibility > Vision > Magnification > Triple Tap Screen to magnify if this is turned on = I get wicked lag while writing notes. Its not that I am triple tapping getting a bigger size either. Just something with the gestures while writing is interfering with Accessibility Magnification settings. Turn the setting off and all is good.
Can anybody confirm?
Samsung 9 is not available in my country right now. Hope this will available soon, I am waiting :cyclops::cyclops::cyclops:
SovRoxx said:
Yea I tried that and also factory reset. Like I said... after reset I couldn't recreate the problem until I restored some of my backup. OR it may only seem to happen in certain note views... as far as I know there are 2 view screens ... it seems to have less 'lag' in creating new note right away. The edit screen with the default lines on the "paper" the view is a bit different and that is where I get the most lag it seems when I write.
Click to expand...
Click to collapse
The problem is that you are importing your notes made using the old S Note app onto the new Samsung Notes app. There appears to be a compatibility issue between the two. Which Samsung never addressed.
iceepyon said:
The problem is that you are importing your notes made using the old S Note app onto the new Samsung Notes app. There appears to be a compatibility issue between the two. Which Samsung never addressed.
Click to expand...
Click to collapse
No I fixed my particular problem ! I explained above. It has to do with the Accessibility > vision > tripple tap magnifier interferes with notes if turn on. Doesn't matter if its an old note app or new note being created. I thought something like you at first, but no my issue is this bug. And it is a bug. Turn on "Triple Tap" on your phone and create notes and report back to me how crappy it feels .
)
Just tried it. I can't seem to replicate your issue
iceepyon said:
Just tried it. I can't seem to replicate your issue
Click to expand...
Click to collapse
Note 9 you turned on triple tap magnifying? Your new notes are all smooth? Weird I have 2 notes in front of me today .. both factory reset and I can recreate the issue. Both are the 8 GB 512 version unlocked us phone.
SovRoxx said:
Note 9 you turned on triple tap magnifying? Your new notes are all smooth? Weird I have 2 notes in front of me today .. both factory reset and I can recreate the issue. Both are the 8 GB 512 version unlocked us phone.
Click to expand...
Click to collapse
Guess it must be a bug that affects the US variant. As I am using my company's Exynos variant and everything is super smooth.
I just recreated the issue on my new S4 I got from Korea. So that is 3 devices I tested on. Try turning on tripple tap mag. Then write a note writing fast.. example try. The word THIS lot. The IS will ghost and delay thus screwing up brain to write neater etc.

Galaxy Note 5 has an interval where it stops registering one or more tap input

I often play rhythm games with my Note 5 so it's pretty noticeable when I get misses because of this.
I am not particularly sure what's causing this. Stock rom or not (I have LineageOS right now, I even tried the ported S8 Edge rom) the problem is still there.
I can make guesses that it could be input lag, general lag, or something else processing related. Is this a common problem? Could this be more on the hardware end?
Tronitus said:
I often play rhythm games with my Note 5 so it's pretty noticeable when I get misses because of this.
I am not particularly sure what's causing this. Stock rom or not (I have LineageOS right now, I even tried the ported S8 Edge rom) the problem is still there.
I can make guesses that it could be input lag, general lag, or something else processing related. Is this a common problem? Could this be more on the hardware end?
Click to expand...
Click to collapse
https://forum.xda-developers.com/note5/help/fix-regions-display-responding-to-touch-t3862955
milance92 said:
https://forum.xda-developers.com/note5/help/fix-regions-display-responding-to-touch-t3862955
Click to expand...
Click to collapse
Thanks for the suggestion. I actually tried your method but, sadly, no improvements whatsoever.
The problem is still present and I can't keep a combo at all in my game due to random unregistered taps.
EDIT: 12 hours after I did your method, things seem to have improved at least. I'm not certain if the problem is completely solved or it's just my own mistakes in the game now. I think I did more shocks to the phone than what you recommended, though.

Question 5a with 5g overheating issue!

My 2 day old, 5a with 5g just overheated. I have no case on it and it wasn't charging at the time. I was in a FBM video call and at about the 30 minute mark, I got the overheating warning. A few minutes later, the phone froze for about 60 seconds and then resumed. The phone was very hot to the touch! Ironically it was propped up against a laptop screen that was in hibernation mode and there is a table fan approximately 8 inches from the device blowing directly at it.
I reported it to Google Support and 1st level was very understanding. 2nd level told me to try some tips that he would send me because I was probably just overusing it. I told him I was using it exactly the same way I used my 2xl, but that didn't seem to make a difference.
I'll keep this updated as I continue to use my new "hot" phone.
Interesting. There's a known issue with recording 4K video, but this is the first time I've heard of an issue just streaming video.
Keep us updated for sure.
I have not tried the video recording at 4K...but I have been streaming YouTube videos and no overheating for me. YMMV
I have experienced the overheating issue while using video recording at 60 fps 4k. The phone didn't seem warm at all though so here's hoping it's just a software fix Google can implement.
If anyone can reliably reproduce the error, would you want to run some testing to see if the option for "Store videos efficiently
Use H.265/HEVC format" makes it better or worse?
I only had a heat issue when I first started my 5a, and it was installing all my apps in the background. Building the cache is notorious for its CPU use, so I can't say I'm surprised by overheating then. I've done a couple 5 minute 4k 60 videos without overheating since then.
I noticed the same thing today on my new Pixel 5a. Wasn't doing anything other than participating in a Whatsapp video call and browsing text messages.
I do have a Spigen case but the ambient temperature was low 70's inside.
This could be concerning...
luciferin said:
If anyone can reliably reproduce the error, would you want to run some testing to see if the option for "Store videos efficiently
Use H.265/HEVC format" makes it better or worse?
I only had a heat issue when I first started my 5a, and it was installing all my apps in the background. Building the cache is notorious for its CPU use, so I can't say I'm surprised by overheating then. I've done a couple 5 minute 4k 60 videos without overheating since then.
Click to expand...
Click to collapse
I had a similar heat issue when setting up my phone the first time as well. It was when I was just going through the setup, and transferring everything from old phone to the new one. I, unlike you, have never experienced the heat build up, that occured with this phone, on any other phone in my many years of flashing ROMs and setting up phones (unless I was flashing it multiple times due to issues). So, this post does leave me a bit concerned....
I hope once I get my case that this doesn't start occurring for me.
I have experienced the video camera causing the over heating. It appears that any app using built in video recorder will produce the heat. Google camera, Duo, … Zoom. I did a little searching before checking here on xda.
Google admits that the issue is with the 60 bpf 4k recording that is the cause. And of course they do not have a fix available at this time.
I was hoping to find a way to lower the setting to 30 bpf but I cannot locate a way to change the setting. Can anyone help with that please? Or is it possible to install a different camera from the play store with custom video settings, and set that as default for all video?
Edit: I use the system wide dark mode, so I didn't see the camera drop down arrow which opens the settings popup. Open the camera, select video mode, touch the drop down arrow at the very top center of screen. The default setting for Frames/Sec is Auto. The other 2 options are 30 bfs and 60 bfs. Select 30 bfs. Touch outside the popup to dismiss.
I left the resolution at Full HD which is the default. Most users report the issue is while using 60 bfs at 4k.
My wife, who is traveling in another section of the country, also reports over heating. She was not actively using any app when the heating issue occurred. After rebooting the device she saw that the WebEx Meet app was attempting to connect in the background. A persistent silent notification was displayed in the notification tray. This app was one of many that she had transferred from her old device to her 5a during the initial setup process. I told her to uninstall that app. Then review all apps and remove any not needed. Probably should do the same as I have not looked at which of them may also be outdated and needlessly using system resources.
Grr, time for an update. I've had the overheat warnings every few days, but no noticeable effects from it. Until today!
I was in a long video call, maybe an hour or so and got the warning. Shortly after that, the phone shutdown. It was not charging at the time, battery was at 51%
I contacted support and they listened to my complaint and asked all the same questions as last time... except for the new question to confirm that I bought it from the US Google Store (I did of course, but not sure why they would ask that). They said a specialist will contact me via email within 2 days.
Having this issue as well. Shut down the phone for 10m and still got the issue when I powered on.
Crazy
I had a 5a for about 2 wks. I was in Facebook video chat for about 15min when overheated and dropped internet connection. I was holding phone in hand parked in car 80 degree day. I had one day left to return it, so I rma'd it. No way to report hardware problem as reason for return. Charged me $35 restocking fee. I loved the phone, but they need to solve this. If they fix it, I may buy again.
The phone overheating at all is unacceptable. I've never even personally seen/felt a phone "overheat". That's crazy.
Obviously some kind of defect that google will ignore for 1 year as per protocol.
I've only had my 5a 3 days so far but mine has yet to overheat. And I'm a heavy user. Now my OnePlus n10 after the android 11 update would overheat multiple times a day, sometimes when just sending a text. When it was on Android 10 it never overheated.
Im starting to have those issues too. I cant record for more than 1 minute sometimes
Was this solved in the new update? I havent updated due to root, so just wondering.
Thanks
Deadmau-five said:
Was this solved in the new update? I havent updated due to root, so just wondering.
Thanks
Click to expand...
Click to collapse
No, I still can't record for over about 30 seconds to a minute
Unfortunately no... I'm still getting the overheating after the update.
This happened to me initially, like one user mentioned, when I got the phone and it was building the cache. More recently this happened to me while on a Caribbean vacation to Anguilla; was using the phone for pictures outside. It never got hot enough for a general overheat error, just always warning me that the camera was too hot and flash was disabled, or at one point camera was too hot when I was taking video and said the video could be unstable. I was filming in 1080/60. Switched to 1080/30 and it was ok. I have a Spigen Tough Armor case, so I wasn't surprised at that.
UPDATE: The phone finally died. I had been receiving the overheating issue about once a week since the beginning. Google support didn't care. Now, while I'm travelling in a foreign country, the phone died.
I called support and they said as a 1 time deal, they will replace it free of charge. However they only ship to the US and I have to send back this one in 14 days. That is an issue because mail from here takes months sometimes to reach the states. I"m not due back in the states until this summer.
WORST part: the password safe app that I use on my phone unlocks with my fingerprint. Never requires the actual password, so SHAME ON ME, I forgot that password. I have the password app on my laptop and it has current info, but I can't access it because I don't remember the actual password. :-(
PSA: use your actual password from time to time to ensure you don't forget key passwords!

Question Overheat issue as of April 2022

I've been scouring the web trying to find *current* info about the overheating issue, but all I'm finding is stuff from last year. Nothing new about whether it was ever fixed by a software path, or if current inventory has a hardware fix, or if Google just ignored it as they often do. I'd like to know if I buy a new Pixel 5a today, directly from Google, if it still may have the problem. I'd be grateful for any info, thanks!
IMissPalmOS said:
I've been scouring the web trying to find *current* info about the overheating issue, but all I'm finding is stuff from last year. Nothing new about whether it was ever fixed by a software path, or if current inventory has a hardware fix, or if Google just ignored it as they often do. I'd like to know if I buy a new Pixel 5a today, directly from Google, if it still may have the problem. I'd be grateful for any info, thanks!
Click to expand...
Click to collapse
I don't play games and I don't use 4k video on my camera. For me phone is great didn't get worm once, but that is just my use, pictures, fullHD video, chat, video calls, phonecalls and browsing and watching videos.
I meet this problem when I take photos or video ([email protected]).
I have had issues by simply using Android Auto in my vehicle in less than 10 minutes of use. I have also experienced the overheating when recording videos even though I have followed all of the tips in Google's support email.
If I'm using Android Auto, I have to keep the phone in front of an AC vent in my car - otherwise all radios shut off within 1-2 minutes, followed a few minutes later by an overheat message (at that point it's already throttled so bad that the phone is completely unusable anyway).
Any teleconference app that uses the front camera causes it to shut down all radios about 1-2 minutes before popping up the overheat message with no warning before turning off radios (Zoom, Mychart, CVS Minute Clinic, Teladoc, even a Facebook Messenger video call). Drove me crazy trying to do a telemedicine appointment with my doctor, he finally called me instead.
Even just trying to do a phone call with Google Maps running during the call makes this damn thing overheat. Taking it out of the case (Spigen Slimarmor) seems to delay it by about a minute.
Honestly, if Fi didn't require me to keep it active for 120 days to keep the discount I got on it, I would have run the damn thing under an 18 wheeler by now. The only benefits over my old OP8T are the camera app and the physical size. That's it. Luckily I still have it, so once I hit that 120 days, I'm going back to the 8T.
Has anyone tried alternate ROMs to see if they handle the overheating issue any better? I'm especially interested in LineageOS. I imagine some kernel changes to scheduling and clocks could handle things better for this processor.

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