I'm on MoDaCo r12, and it has worked flawlessly thus far.
All of the sudden Google Talk started telling "Google Talk authentication error", and it keeps playing the notification sound at random and sometimes very often. Additionally Gmail has stopped synchronizing without any notice. Not a single error message!
I have never seen this strangeness in the two years of messing around with Android. Settings -> Accounts and sync sometimes tells me that "Sync is having problems and will be back shortly", but mostly it just doesn't work without telling me about any errors.
The log shows lines like these:
Code:
W/DefaultRequestDirector( 1373): Authentication error: Unable to respond to any of these challenges: {}
Sometimes there will be methods listed in the curly braces, but mostly not.
Code:
W/DefaultRequestDirector( 1406): Authentication error: Unable to respond to any of these challenges: {googlelogin=WWW-Authenticate: GoogleLogin realm="http://www.google.com/accounts/ClientLogin", service=""}
I have tried wiping /cache, re-flashing the ROM image, clearing data in any apps I think might be related to Google services. E.g. Google services framework, accounts, account and sync settings, Talk, Gmail, Market...
I have even tried changing the Google account password twice. The phone notices it and accepts my new password like it normally would, but the issue remains.
This is a @gmail.com account. I have a Google Apps account on my phone also, and that one works fine.
Does anyone have any ideas? I'm about to wipe everything and start fresh, but first I would like to know if anyone has any killer tips on to get rid of this. I'm thinking there might be a cached cookie/auth token or something somewhere that's causing this.
maedox said:
I'm on MoDaCo r12, and it has worked flawlessly thus far.
All of the sudden Google Talk started telling "Google Talk authentication error", and it keeps playing the notification sound at random and sometimes very often. Additionally Gmail has stopped synchronizing without any notice. Not a single error message!
I have never seen this strangeness in the two years of messing around with Android. Settings -> Accounts and sync sometimes tells me that "Sync is having problems and will be back shortly", but mostly it just doesn't work without telling me about any errors.
The log shows lines like these:
Code:
W/DefaultRequestDirector( 1373): Authentication error: Unable to respond to any of these challenges: {}
Sometimes there will be methods listed in the curly braces, but mostly not.
Code:
W/DefaultRequestDirector( 1406): Authentication error: Unable to respond to any of these challenges: {googlelogin=WWW-Authenticate: GoogleLogin realm="http://www.google.com/accounts/ClientLogin", service=""}
I have tried wiping /cache, re-flashing the ROM image, clearing data in any apps I think might be related to Google services. E.g. Google services framework, accounts, account and sync settings, Talk, Gmail, Market...
I have even tried changing the Google account password twice. The phone notices it and accepts my new password like it normally would, but the issue remains.
This is a @gmail.com account. I have a Google Apps account on my phone also, and that one works fine.
Does anyone have any ideas? I'm about to wipe everything and start fresh, but first I would like to know if anyone has any killer tips on to get rid of this. I'm thinking there might be a cached cookie/auth token or something somewhere that's causing this.
Click to expand...
Click to collapse
Check your date. Possibly you are either in the past or from the future
temasek said:
Check your date. Possibly you are either in the past or from the future
Click to expand...
Click to collapse
That's not it I'm afraid. Using ClockSync, so it was only off by about one second after a reboot just now. I tried fix permissions in despair, but to no avail.
As noted above, my Google Apps account works fine, it's just my gmail.com account that doesn't work. Somehow it seems that Contacts and Calendar are sync'ed. Meaning the time and date of last sync on those are a few minutes ago, but Picasa is dated two days ago, Gmail yesterday.
I checked it on my Nexus One too; it pops up the password prompt (because I changed my pass) and then goes on to synchronize everything perfectly fine. Wtf could cause this! I haven't really done anything but read Twitter, Facebook and some RSS via Pulse before it stopped working. I only updated a couple of apps that is not related in any way and have not changed any system settings.
Fcuk it, I wiped it all and restored apps with titanium backup. All good now.
Hi, i to have a problem with Google account sign in but its with Play store, every time i try to use Play store it asks me to ether use an existing Google account or make a new account even though i have a Google account set up on my phone. So my question is how can i get back on to Play store with my Google account? Tried by removing my account from my phone then going on to Play Store and signed in with my account but when i tried going back to Play store again it asked me to ether make a new account or use an existing account.
I guess its becoz in some parts of the world youtube services has been shutdown and it as affected google services communication badly. I live in pakistan and here we cant access to google play and other google services as well.
WRXRB320 said:
Hi, i to have a problem with Google account sign in but its with Play store, every time i try to use Play store it asks me to ether use an existing Google account or make a new account even though i have a Google account set up on my phone. So my question is how can i get back on to Play store with my Google account? Tried by removing my account from my phone then going on to Play Store and signed in with my account but when i tried going back to Play store again it asked me to ether make a new account or use an existing account.
Click to expand...
Click to collapse
Once had the same problem and until I realized I had an error with my baseband, I pulled out a lot of my sparse hair.
Make a good backup and try to flash new bb, then Google will recognize you again (I hope!!!!)
Due to my company's policy, we need to register the mobile phones using MS Intune Company Portal and can use only Outlook app for the official mails and calendar. Both these apps can be downloaded via Aurora Store but the registration of the device fails due to the Google Play Protect check during the enrollment of the device. The 2nd step during enrollment fails with an error message regarding the network connection or something similar. After struggling with this for almost a week, I finally found some workarounds. Hope this is useful for someone.
For Mails:
I use Blue Mail for all my other mails and was using this with my official mails (Office 365) as well, till about a year ago when the company admins introduced a strict check of Outlook app with Intune Portal as the only way to receive the official mails. Since then I had been using both the MS apps for my official mails in my previous Samsung phone. But this stopped working after I moved over to Huawei due to the GPP check mentioned above. Here's the workaround for it:
This will work only if you have web access to your official emails i.e. you are able to use the a broswer to check your official emails.
In Blue Mail, add new account (instead of using Office 365, use Exchange).
Enter full email address and password.
Check Automatic.
Uncheck ActiveSync. Click Next.
For the Exchange Server setting, use the exchange server URL being used by your company. Typically, it is the 1st 3 in the url of your web access to the outlook email. In a lot of cases, this would be outlook.office365.com
Security - SSL/TLS.
If you see a dropdown Access Type, select EWS (Exchange Web Services). Do not select Automatic or ActiveSync.
That should work. The office365 outlook emails should be visible in Blue Mail. The calendar is not synced with this workaround. The needs a different route in.
For Calendar:
I use Google Calendar for all my other activities and so I wanted to add my outlook entries to GCal to have them all in one place.
The easiest way is to publish your calendar from Outlook Office 365 and import it as a URL in GCal.
Steps:
Go to the web view of your outlook.
Click on the Settings icon.
Click "View All Outlook Settings".
Go to Calendars->Shared Calendars.
Click on the ICS Link and click "Copy Link".
This can now be imported in the google calendar as a separate new calendar but the issue is that any updates to your outlook calendar are synced 1-2 times a day only. If that is fine go ahead and import it. I wanted the sync to happen every 5-10 min.
For this, you can use the GAS-ICS-Sync script from GitHub (https://github.com/derekantrican/GAS-ICS-Sync)
Follow the installation and run instructions on the site. You can configure how often the calendar should sync etc in the code.gs file.
Hope this helps someone
lazerbourne said:
Due to my company's policy, we need to register the mobile phones using MS Intune Company Portal and can use only Outlook app for the official mails and calendar. Both these apps can be downloaded via Aurora Store but the registration of the device fails due to the Google Play Protect check during the enrollment of the device. The 2nd step during enrollment fails with an error message regarding the network connection or something similar. After struggling with this for almost a week, I finally found some workarounds. Hope this is useful for someone.
For Mails:
I use Blue Mail for all my other mails and was using this with my official mails (Office 365) as well, till about a year ago when the company admins introduced a strict check of Outlook app with Intune Portal as the only way to receive the official mails. Since then I had been using both the MS apps for my official mails in my previous Samsung phone. But this stopped working after I moved over to Huawei due to the GPP check mentioned above. Here's the workaround for it:
This will work only if you have web access to your official emails i.e. you are able to use the a broswer to check your official emails.
In Blue Mail, add new account (instead of using Office 365, use Exchange).
Enter full email address and password.
Check Automatic.
Uncheck ActiveSync. Click Next.
For the Exchange Server setting, use the exchange server URL being used by your company. Typically, it is the 1st 3 in the url of your web access to the outlook email. In a lot of cases, this would be outlook.office365.com
Security - SSL/TLS.
If you see a dropdown Access Type, select EWS (Exchange Web Services). Do not select Automatic or ActiveSync.
That should work. The office365 outlook emails should be visible in Blue Mail. The calendar is not synced with this workaround. The needs a different route in.
For Calendar:
I use Google Calendar for all my other activities and so I wanted to add my outlook entries to GCal to have them all in one place.
The easiest way is to publish your calendar from Outlook Office 365 and import it as a URL in GCal.
Steps:
Go to the web view of your outlook.
Click on the Settings icon.
Click "View All Outlook Settings".
Go to Calendars->Shared Calendars.
Click on the ICS Link and click "Copy Link".
This can now be imported in the google calendar as a separate new calendar but the issue is that any updates to your outlook calendar are synced 1-2 times a day only. If that is fine go ahead and import it. I wanted the sync to happen every 5-10 min.
For this, you can use the GAS-ICS-Sync script from GitHub (https://github.com/derekantrican/GAS-ICS-Sync)
Follow the installation and run instructions on the site. You can configure how often the calendar should sync etc in the code.gs file.
Hope this helps someone
Click to expand...
Click to collapse
I have outlook working great with google account on it, i didnt had any problem to sign in to google account via outlook
avivasaf said:
I have outlook working great with google account on it, i didnt had any problem to sign in to google account via outlook
Click to expand...
Click to collapse
Yes. Outlook works without issues for google, yahoo, hotmail, live etc. The post was for people trying to configure their official office365 outlook emails e.g. [email protected]
Hi all,
I was using my Huawei P40 lite with my company's Intune app and everything was working perfectly fine.
A few days ago, it seems like Intune underwent a major update, and it now requires Google Mobile Services and Google Play Store to download the apps and securize corporate data. It would also now duplicate all apps on your phone's to create a pro environment separated from the normal private environment. Hence now all apps used for pro and private purpose should be duplicated (pro securized outlook app VS private outlook for private mails / one securized google Play store to download a limited set of certified pro apps VS the complete Google play store for private use.
Since my company is forcing to update to the new Intune, looks like the enrollment will fail in Intune on P40 phone with GMS ban. I get the process started, but it will freeze after a few steps, probably when trying setup the Pro environment and installing the Pro Google Play Store on the phone...
- Do you know if this new version of Intune with Google Play Store to securize the company's apps and data is standard or only tailored for my company ?
- If standard, is there any workaround for phones without GMS, or is Huawei/Microsoft working on an alternative for Huawei's P40s ?
I have not found anything so far and I just dont feel like changing to another phone.
Thanks very much for your time.
Jul
Ouatedephoque said:
Hi all,
I was using my Huawei P40 lite with my company's Intune app and everything was working perfectly fine.
A few days ago, it seems like Intune underwent a major update, and it now requires Google Mobile Services and Google Play Store to download the apps and securize corporate data. It would also now duplicate all apps on your phone's to create a pro environment separated from the normal private environment. Hence now all apps used for pro and private purpose should be duplicated (pro securized outlook app VS private outlook for private mails / one securized google Play store to download a limited set of certified pro apps VS the complete Google play store for private use.
Since my company is forcing to update to the new Intune, looks like the enrollment will fail in Intune on P40 phone with GMS ban. I get the process started, but it will freeze after a few steps, probably when trying setup the Pro environment and installing the Pro Google Play Store on the phone...
- Do you know if this new version of Intune with Google Play Store to securize the company's apps and data is standard or only tailored for my company ?
- If standard, is there any workaround for phones without GMS, or is Huawei/Microsoft working on an alternative for Huawei's P40s ?
I have not found anything so far and I just dont feel like changing to another phone.
Thanks very much for your time.
Jul
Click to expand...
Click to collapse
I was exactly in your situation and stuck at the same place as you mention, that is why I posted the above workaround. You don't need Intune Portal or Outlook if you follow the steps in my post. The only precondtion being that you have access to your web outlook mails through a browser. For now, this is what is working for me. I'm hoping MS and Huawei will work out a permanent solution soon, but haven't heard anything specific regarding this.
My wife's company also uses Intune. She can't complete the setup. Somewhere in the last step, the setup freezes on some "getting company resources" or something. She submitted a ticket to their IT department but for now there is zero activity over there. I guess this requirement for the GMS is breaking everything. :/ I will try your suggestion, I hope it works. Thanks for the hints.
lazerbourne said:
I was exactly in your situation and stuck at the same place as you mention, that is why I posted the above workaround. You don't need Intune Portal or Outlook if you follow the steps in my post. The only precondtion being that you have access to your web outlook mails through a browser. For now, this is what is working for me. I'm hoping MS and Huawei will work out a permanent solution soon, but haven't heard anything specific regarding this.
Click to expand...
Click to collapse
Thanks Lazerbourne.
I havent tried yet. But i cannot access my company's email login to outlook.com from a non-corporate PC. It says my company does not allow.
I learned a bit more about this issue. Turns out it is not only about having Google Mobile Services on your phone or not. Actually Intune now provides the option to the admins to to block Android enrollments by device manufacturer. My company is British, they apprently blocked Huawei devices in their settings... you got the story... so dumb... Not sure something can be done until politics get back to normal.
xchatter said:
My wife's company also uses Intune. She can't complete the setup. Somewhere in the last step, the setup freezes on some "getting company resources" or something. She submitted a ticket to their IT department but for now there is zero activity over there. I guess this requirement for the GMS is breaking everything. :/ I will try your suggestion, I hope it works. Thanks for the hints.
Click to expand...
Click to collapse
Most welcome. Hope it worked for your wife. Mine is going good 2 weeks into it.
Ouatedephoque said:
Thanks Lazerbourne.
I havent tried yet. But i cannot access my company's email login to outlook.com from a non-corporate PC. It says my company does not allow.
I learned a bit more about this issue. Turns out it is not only about having Google Mobile Services on your phone or not. Actually Intune now provides the option to the admins to to block Android enrollments by device manufacturer. My company is British, they apprently blocked Huawei devices in their settings... you got the story... so dumb... Not sure something can be done until politics get back to normal.
Click to expand...
Click to collapse
Exactly!! Mine too had blocked access to Huawei devices in the enrollments that is what was preventing the access. The web access though works from any OS and browser so the above workaround should work for you (presuming the admins have allowed the access to outlook web mail. This too can be blocked in the config settings of the mail server but most companies allow it since it doesn't store anything locally on the phones). Give it a go and see if it works for you.
lazerbourne said:
Most welcome. Hope it worked for your wife. Mine is going good 2 weeks into it.
Click to expand...
Click to collapse
Hi again,
To report back - I was able to set the BlueMail emails using your method. The only thing I was having as a problem was that there were no notifications on new email. I had to switch from "Push" to "fetch on some interval" and the phone started getting the notifications. I excluded the app from all battery things but the "Push" method didn't work. :/ If you have some hints it would be great - I am not sure does this fetch method on 3 mins impact battery so much? If not then let it be.
I haven't still tried the solution for the calendar but I have to try it soon.
P.S.
My wife's P40 Pro is HMS+microg setup.
Thanks again for your insights.
xchatter said:
Hi again,
To report back - I was able to set the BlueMail emails using your method. The only thing I was having as a problem was that there were no notifications on new email. I had to switch from "Push" to "fetch on some interval" and the phone started getting the notifications. I excluded the app from all battery things but the "Push" method didn't work. :/ If you have some hints it would be great - I am not sure does this fetch method on 3 mins impact battery so much? If not then let it be.
I haven't still tried the solution for the calendar but I have to try it soon.
P.S.
My wife's P40 Pro is HMS+microg setup.
Thanks again for your insights.
Click to expand...
Click to collapse
Fantastic!! :good:
I would suggest to leave the Fetch on for a day and see how the battery is impacted. The Fetch normally wakes the app in the background and sends a fetch request to the mail server. Theoretically, it shouldn't be a big battery drain.
For my phone, the push notifications are working fine since I'm using the Freeze GSF method (with GMS) to get the notifications working for all the apps. My config HMS+GMS+Frozen GSF.
I've read about conflict issues if you have microG and GMS together on the same phone, so this method may not work for you.
If in the future, you decide to reset the phone, then give it (HMS+GMS+Frozen GSF) a try. That way, all the apps are updated via Aurora Store+Huawei Store, all the notifications and location services for all the apps are working fine. All Huawei updates and Google Play Services updates too work.
lazerbourne said:
Due to my company's policy, we need to register the mobile phones using MS Intune Company Portal and can use only Outlook app for the official mails and calendar. Both these apps can be downloaded via Aurora Store but the registration of the device fails due to the Google Play Protect check during the enrollment of the device. The 2nd step during enrollment fails with an error message regarding the network connection or something similar. After struggling with this for almost a week, I finally found some workarounds. Hope this is useful for someone....
...
Hope this helps someone
Click to expand...
Click to collapse
Tried as per this method. Via EWS the error is "Cannot connect to the server". With ActiveSync it works but downloads just one message saying I must enroll via Portal. ..
I have installed Intune Portal. For that, I needed to downgrade my firmware to .131, install googlefier as per the instructions, upgrade the firmware once again to .157, periodically suppressing series of annoying notifications "Your device is not certified for Play Protect, Google services will not run" (despite I have registered my GWS Device ID with this account and disabled all notifications from Play market already!).
Now Google Services work moreless OK (Play Market works, so do all apps, but the annoying messages keep popping up).
But then Intune only able to create work profile, when going to "Activate your profile" step it generates a lot of "Device not certified for Play Protect" and then finally says "Could not connect to the server, network may be down" etc. No certificate is created on server, nothing. After that, Intune disables itself.
UPDATE: Here Microsoft writes something on the matter. I understand the problem is driven by some specific corporate policies configured in a way to rely on GMS (whilst it can potentially be also delivered without them). Will check with admins if this can be amended somehow.
https://docs.microsoft.com/en-us/mem/intune/apps/manage-without-gms
@schtirtliz - That is correct. Its due to the reliance on GMS which in some ways is mitigated by using the sideloaded GMS (using Googlify etc.). The main problem is with the Google Play Protect for which there is no workaround yet. Updating the policies on the main server is an option, another could be to ask the admins to enable the web access (EWS). EWS will sooner or later be made obsolete so this workaround may not last too long. Hopefully by then MS would have figured out a way
lazerbourne said:
@schtirtliz - That is correct. Its due to the reliance on GMS which in some ways is mitigated by using the sideloaded GMS (using Googlify etc.). The main problem is with the Google Play Protect for which there is no workaround yet. Updating the policies on the main server is an option, another could be to ask the admins to enable the web access (EWS). EWS will sooner or later be made obsolete so this workaround may not last too long. Hopefully by then MS would have figured out a way
Click to expand...
Click to collapse
Admins won't change the policy I am receiving some reassuring comments on other forums, from people who managed to get it working with some instructions like this
хттпс://youtu.be/HBnst3IgFlA
But nothing worked for me yet...
lazerbourne said:
@schtirtliz - That is correct. Its due to the reliance on GMS which in some ways is mitigated by using the sideloaded GMS (using Googlify etc.). The main problem is with the Google Play Protect for which there is no workaround yet.
Click to expand...
Click to collapse
Update. I have managed to install GMS with another instructions from here https://youtu.be/XvFQkavPZnk
All apps work perfectly now, no errors.
However, Intune still does not work. Once it creates work profile, it clones all Google stuff into it, and immediately new "badged" version of Google Play starts to generate same Play Protect errors and block further progress (unbadged one keeps working well).
Is there any way to sideload and install "GMS fix.apk" under work profile? Maybe via adb etc.? I tried but it says no access to shell... how does that cloning process work, why does it clone some unpatched version rather than taking patched one from the system files?
Thanks!
I doubt that would work since the Work profile is created to prevent exactly this i.e. installing patched apks or using root hiding apps for rooted devices.
Got this to work, but does anyone know how I can det up shared inbox? Its easy in Outlook, but cant see how in blue ?
LarsChristian said:
Got this to work, but does anyone know how I can det up shared inbox? Its easy in Outlook, but cant see how in blue ?
Click to expand...
Click to collapse
Do you mean Unified Inbox? Click on the top left icon of the app, you'll see the Unified Inbox and also the individual mail boxes.
Enable Play Protect
LarsChristian said:
Got this to work, but does anyone know how I can det up shared inbox? Its easy in Outlook, but cant see how in blue ?
Click to expand...
Click to collapse
Hi, please, did you manage to enable the Google Protect?
Thanks!
I managed to get both email and calendar using "Nine - Email & Calendar" from Play Store. I'm using gsf freeze, and also have Vanced microG installed. Installed GMS this summer, don't use googlify. Only hoping it will last..
Used the settings from first post:
-full email ([email protected], CN = Common Name from AD), not my [email protected]
- Exchange Server instead of Office 365
- SSL/TLS
Did not have a choice to uncheck ActiveSync, so this is checked.
Google Play was installed out of the box. i downloaded all apps through there.
-google contacts not syncing.
-i get no push notifications like from the Ring app, youtube or ESPN. i did tap on allow when i first opened the apps.
-is there any way to get google news to appear when i swipe left on home screen?
google photos, maps, play store, stadia all seem right.
maybe there’s a solution. i read through older threads and didn’t find one.
any help appreciated.
I noticed that the preinstalled play store sometimes does not work properly. I had to reset device completely. Play services are part of the rom and available right after reset, I just had to download and install the play store itself.
Google Play Store 25.5.27-21 [0] [PR] 375135971 (nodpi)
43.43 MB (45,537,921 bytes)
As for notifications, you might wanna disable or delete the power save app from vivo and enable staying connected all time.
If you factory reset your phone, the first app to download from the vivo appstore is Gboard, which will prompt you to download Google play. I logged in to my google account afterwards and have no issues syncing to all my contacts, calendars etc
For notifications not appearing, a lot of users experience problems with the vivo provided power management app (com.vivo.pem) cause it interferes with how your apps sends notifications or frequency of push notifications to save power. You may use adb to disable it or uninstall. Hope this workaround addresses your push notification issue
i fixed the contacts and calendar (also had no calendar entries) sync issues. i went to APKMirror.com through chrome and downloaded the latest Google Play Store. I had version 24... on my phone and the latest was 26... I installed it through chrome and it installed over the existing app. I uninstalled calendar and contacts and re-installed them. calendar worked immediately on opening. but contacts didn’t. i went back to APKMirror.com and downloaded and installed Google Contacts Sync. I now have my contacts.
to get the push notifications working I went to Settings -> Applications and Permissions -> Permission management -> Permission - Background pop-ups and none of my installed apps were toggled on. since enabling them, I have received a couple of notifications with the phone in my pocket. maybe the vivo power management app is still causing problems because im not getting most notifications.
can someone point me to learn about "adb". I've seen that in a few places here and i don’t know what it is. im a long long time android user since google's first t-mobile phone but ive never had a need to tweak.
thanks for the help so far. just need to get my notifications and im pretty much all set.
so my only goal today was to install adb on my mac and "learn" how to use it and hopefully disable com.vivo.pem
installed on mac, enabled developer mode on x60, have access to device...
using: adb shell pm disable com.vivo.pem I got an error message
using: adb shell pm disable-user com.vivo.pem i got a successful prompt
when charging my phone and having the apps opened in the background (ESPN, Ring, Fast Mail) I do get push notifications. also get them while using the phone with the apps open in background. but with phone sleeping and in my pocket i get nothing. any ideas?
my issues are basically resolved. hopefully this will help others. I read in another thread to enable "mobile data always on" in the developer settings. as long as i have the apps open in the background, i now get push notifications when the phone is sleeping and in my pocket.
Which carrier are you using in the states? And do you have volte or vowifi?
im using it with tmobile. i don’t know how to check for volte or vowifi. i don’t actually use for phone calls. maybe make 1 or 2 calls a year. lol
Hi
I have a problem with google message. I can't send photos over 300kb
And now with encrypted RCS I can't send photos at all to a person using google RCS message too.
Any clues
(Quick note- apologies in advance for any confusion- I am looking for help with the "Home" application. Not the speaker)
I have been experiencing an issue for almost 2 years now with the Home application. I have two Nest Thermostats (2020 models) that would not connect at all to the Home app using my main Gmail account.
I raised tickets with Google support and received many calls and communications in an attempt to correct the issue. If I had to provide an estimate, probably over 7 hrs of total call time with support is a fair estimate. Attempts to correct my issue include various reboots, resets, factory resets, Wi-fi setting tweaks/changes and attempts connecting with different devices include Pixel 3XL, Samsung S7, iPad 7 Gen and 8th Gen. None of which worked.
In one of my experiments to connect my thermostats I created a "Test" home profile associated with my main gmail account, my experiment did not work and created a new issue because I cannot delete that Test account now.
During one call to delete Test home profile. Google support suggested I create a Home profile using a secondary Gmail account, miraculously I was able to connect and control my two nest thermostats via the Home app. However my issue now is my entire smart home profile (lights, speakers, routines, etc) are associated with my main account.
I'm looking for a way to correct this and have my smart home profile associated with my main Gmail account. Is there any way to accomplish this? Im thinking this is a Google server side issue that I would need to raise a support ticket for because I can't do this on my end.
I recently upgraded to a P7Pro – and would like clean up/Reset Main account to control all smart functions including thermostats in my main profile.
TLDR - looking for a way to reset my Home app profile from Google server side to correct long existing issues with Home app. Currently have my thermostats associated with secondary account because they wouldn't connect to main account. As well as delete a test profile on main account I cannot remove at all.
Thanks in advance for your feedback