tmo and RCS? - Google Pixel 4 XL Questions & Answers

I have messages and The chat features menu says unavailable on this device because your carrier does not support. Is this accurate?
In another thread, it says we likely haven't gotten the new updated app and or it's just not working on T-Mobile
I don't know how to link to it from within the app

aaronc_98 said:
I have messages and The chat features menu says unavailable on this device because your carrier does not support. Is this accurate?
Please close this question I see the answer in another thread in the guide section
Click to expand...
Click to collapse
Link it please.

It is a staged Google roll-out, could take up to a few weeks, possibly even longer.
https://blog.google/products/rcs/upgrading-messaging-android-us-rcs/
If you are impatient, you can try forcing it to work via the hack: https://www.androidpolice.com/2019/...e-rcs-in-the-messages-app-yourself-right-now/
If you do employ the hack, Google says you will also be moved to the 'official' method eventually as well automagically: https://twitter.com/sanazahari/status/1195035703266037760

uicnren said:
It is a staged Google roll-out, could take up to a few weeks, possibly even longer.
https://blog.google/products/rcs/upgrading-messaging-android-us-rcs/
If you are impatient, you can try forcing it to work via the hack: https://www.androidpolice.com/2019/...e-rcs-in-the-messages-app-yourself-right-now/
If you do employ the hack, Google says you will also be moved to the 'official' method eventually as well automagically: https://twitter.com/sanazahari/status/1195035703266037760
Click to expand...
Click to collapse
Any news on DSDS breaking RCS on all carriers? I can't seem to find a definitive answer. I know you've tried before and we can get it going temporarily, but even now it doesn't stick.

bobby janow said:
Any news on DSDS breaking RCS on all carriers? I can't seem to find a definitive answer. I know you've tried before and we can get it going temporarily, but even now it doesn't stick.
Click to expand...
Click to collapse
I havent, messed with mine at all since I enabled it via the hack. I have my Fi service paused for the last week or so, since I havent needed it.
My RCS via AT&T with the hack is working fine, both on mine and my daughters phones, but not tried it anymore with DSDS on.

uicnren said:
I havent, messed with mine at all since I enabled it via the hack. I have my Fi service paused for the last week or so, since I havent needed it.
My RCS via AT&T with the hack is working fine, both on mine and my daughters phones, but not tried it anymore with DSDS on.
Click to expand...
Click to collapse
I did those hacks with the latest version (apkmirror) with dsds and it did work. Been a few hours now with no crap out but let's see about tomorrow.

What is Dsds

My hack is still working fine. On TMO and have been updating the Messages app too.

cert15z said:
What is Dsds
Click to expand...
Click to collapse
Dual sim, one physical and one eSim. Both active and on standby. Once one sim is in use as in a phone call the other becomes inactive. RCS would never stick if you could get it enabled but with the new version and the Activity launcher hack it is holding now, or so it seems.

Rcs not working on tmobile with dual sim activated as soon as i deleted esim with google fi rcs start working perfectly

bergsim said:
Rcs not working on tmobile with dual sim activated as soon as i deleted esim with google fi rcs start working perfectly
Click to expand...
Click to collapse
Did you install the latest messages?

bobby janow said:
Did you install the latest messages?
Click to expand...
Click to collapse
yes beta one 5.3.075 works flawlessly

bergsim said:
yes beta one 5.3.075 works flawlessly
Click to expand...
Click to collapse
Yes I got it working with the beta, thank you

Related

T-Mobile to AT&T

Hi All, I'm trying to make my T-Mobile Note 9 work on AT&T. Using odin I put on the latest ATT version on my phone that I could find -- N960USQU1ARG6. It boots and works fine, but it shows Android 8.1, I don't get wifi calling or there's no place to turn on VOLTE, and when I say update software it says "software up to date." So, I'm assuming that ATT still doesn't think this is their phone.
Any ideas on how to fix this?
Thanks!
Nasty64 said:
Hi All, I'm trying to make my T-Mobile Note 9 work on AT&T. Using odin I put on the latest ATT version on my phone that I could find -- N960USQU1ARG6. It boots and works fine, but it shows Android 8.1, I don't get wifi calling or there's no place to turn on VOLTE, and when I say update software it says "software up to date." So, I'm assuming that ATT still doesn't think this is their phone.
Any ideas on how to fix this?
Thanks!
Click to expand...
Click to collapse
Att has Pie firmware for the Note 9. Just do a search for the newest Pue update and flash it using Odin.
Jammol said:
Att has Pie firmware for the Note 9. Just do a search for the newest Pue update and flash it using Odin.
Click to expand...
Click to collapse
Thanks for the response. That will fix the Wifi calling and VoLTE too?
Nasty64 said:
Thanks for the response. That will fix the Wifi calling and VoLTE too?
Click to expand...
Click to collapse
That I do not know for sure. It doesn't hurt to try though.
Jammol said:
That I do not know for sure. It doesn't hurt to try though.
Click to expand...
Click to collapse
Well, it might. I'd really like to understand what's wrong with it before I flash more.
Nasty64 said:
Well, it might. I'd really like to understand what's wrong with it before I flash more.
Click to expand...
Click to collapse
Well the first thing you could do is do a factory reset, or verify with At&t if it's a feature on your account. Not sure how theirs is setup compared to T-Mobile's Wi-Fi calling. It won't hurt to flash unless you've got stuff you need to backup and have no way to do so.
I don't think anything is wrong with your device. All of the N960U devices are the exact same. The only difference is the software. You don't even need to flash a different firmware for it to put the carrier bloat on the device based on the sim card inserted. It's already included in the Software package on the device, just dormant.
I can't see AT&T Mobility (or any carrier, really) willingly remaining in the trailing position vs. the UnCarrier (who has offered Wi-Fi Calling as a feature (even to their MVNO customers) for over a year - yes, I have had it that long personally) - the only time I don't use it is due to support of the *router* being iffy (some residential routers have issues with Voice over Wi-Fi; the same applies to some business routers).
I went to ATT as well and it took some time for me to see the update to 9. Not sure, when I was with T-Mobile it always showed updates right away. For ATT, I was able to find the ARJA firmware with a CSA7 update that expedited the process. It also took around a day for wifi calling to show up. ATT is just slow to enable things perhaps?

Google Fi and Verizon DSDS Working

I can confirm DSDS works with Google Fi and Verizon. This was one of the main reasons I wanted the Pixel 4. I ordered directly from Fi so they added a second Fi sim. I removed that and put the Version sim in and reactivated with the Google Fi app. It asked me if I wanted to use two sims and completed the setup. I then went into the mobile settings and changed the sim i wanted as call/sms and data.
I am using the eSim with Google Fi. And I am in the boondocks. It is great so far.
Sent from my Pixel 4 XL using Tapatalk
Yeah my Fi service is fine. That's not my issue, I have a work phone with Verizon and now I just need the Pixel 4 with DSDS. No more keeping two phones with me. The other plus side is if service for Sprint or TMobile is bad I can switch to Verizon.
cursixx said:
I can confirm DSDS works with Google Fi and Verizon. This was one of the main reasons I wanted the Pixel 4. I ordered directly from Fi so they added a second Fi sim. I removed that and put the Version sim in and reactivated with the Google Fi app. It asked me if I wanted to use two sims and completed the setup. I then went into the mobile settings and changed the sim i wanted as call/sms and data.
Click to expand...
Click to collapse
That's exactly the scenario I have with my 3a. Waiting on the P4 today but can you enable RCS in chat settings? I cannot on the 3a.
bobby janow said:
That's exactly the scenario I have with my 3a. Waiting on the P4 today but can you enable RCS in chat settings? I cannot on the 3a.
Click to expand...
Click to collapse
So, while I use AT&T & Fi this is what happens for me.
If AT&T is primary calls & text, as well as mobile data, I cannot enable RCS (as expected).
If I switch to Fi for calls & text, as well as mobile data, RCS becomes enabled.
I haven't tried it without data, but will get around to that eventually.
Unfortunately no one to check out if it actually works!
uicnren said:
So, while I use AT&T & Fi this is what happens for me.
If AT&T is primary calls & text, as well as mobile data, I cannot enable RCS (as expected).
If I switch to Fi for calls & text, as well as mobile data, RCS becomes enabled.
I haven't tried it without data, but will get around to that eventually.
Unfortunately no one to check out if it actually works!
Click to expand...
Click to collapse
Ok thanks. Verizon actually has RCS and it worked without dsds on my P3. I tried what you did but no RCS on my 3a. Waiting on my P4 and I'll try it when I get it set up later.
I use hangouts for calls and SMS so RCS is not an option for me.
cursixx said:
I use hangouts for calls and SMS so RCS is not an option for me.
Click to expand...
Click to collapse
Thanks, wasn't asking you.
bobby janow said:
Thanks, wasn't asking you.
Click to expand...
Click to collapse
Ummm yes you did in post #4? so thank you
bobby janow said:
That's exactly the scenario I have with my 3a. Waiting on the P4 today but can you enable RCS in chat settings? I cannot on the 3a.
Click to expand...
Click to collapse
cursixx said:
Ummm yes you did in post #4? so thank you
Click to expand...
Click to collapse
Sorry didn't mean you you. I just meant not the scenario you are on. Nothing personal.
@uicnren It works on the P4 whereas it didn't on the 3a. I hope I didn't insult that gent I didn't mean to. I just needed to know about RCS in messages. Hangouts doesn't concern me since I don't have it installed. Loving this phone so far. Those reviewers can bite me.
Oh yeah.. I saw that att is coming out with RCS shortly. Like soon.
bobby janow said:
@uicnren Oh yeah.. I saw that att is coming out with RCS shortly. Like soon.
Click to expand...
Click to collapse
Its already fraught with peril. It's still gonna be a half-cocked implementation. Doesn't look like it will be universal profile, but may ne compatible with it.
The only hope for me is that it integrates with the Android Messages app.
I won't use a carrier supplied piece of software to do it. They probably will try and charge for it as well knowing the greedy carriers.
uicnren said:
Its already fraught with peril. It's still gonna be a half-cocked implementation. Doesn't look like it will be universal profile, but may ne compatible with it.
The only hope for me is that it integrates with the Android Messages app.
I won't use a carrier supplied piece of software to do it. They probably will try and charge for it as well knowing the greedy carriers.
Click to expand...
Click to collapse
And now RCS is gone once again. Worked for a day now disabled.
@bobby janow to clear the air i'll explain my response that you think is unrelated to your question. I tried RCS with the Verizon sim as call/sms/data and I was not able to enable it in messages. "not supported" When I tried with Fi esim call/sms/data I had issues because I use hangouts for calls and sms so RCS is not compatible with this configuration. It tried to enable it but I never got the code via sms. So I turned off Fi hangouts integration and tried again but was still unable to get RCS working and that was surprising because I was using just Fi esim for calls/sms/data with hangouts integration off. I tried clearing carrier services and messages cache, data and stopped the services but it would still fail enabling RCS in messages. I also tried with Fi esim call/sms and Verizon sim data but that did not work. It seems while using DSDS no mater what configuration is used it has issues with RCS. I will keep messing around with it and report back if i find anything.
@cursixx That most certainly applies to my experiences. Now the thing is when I set up the P4 last night I had RCS working with dsds. Verizon physical fi esim. Then this morning it's gone. I opened a case with Fi today and they acknowledged there were issues. So we'll see where that goes. I might temp remove the Verizon sim just to test. Very weird.
bobby janow said:
That's exactly the scenario I have with my 3a. Waiting on the P4 today but can you enable RCS in chat settings? I cannot on the 3a.
Click to expand...
Click to collapse
bobby janow said:
@cursixx That most certainly applies to my experiences. Now the thing is when I set up the P4 last night I had RCS working with dsds. Verizon physical fi esim. Then this morning it's gone. I opened a case with Fi today and they acknowledged there were issues. So we'll see where that goes. I might temp remove the Verizon sim just to test. Very weird.
Click to expand...
Click to collapse
I thought about doing the same and removing the Verizon sim because I expected RCS to work with the Fi esim set to call/sms/data and it did not. I did notice after clearing data + cache for carrier services and messages the sms from google was in there with the code. I messed around with RCS when google enabled it early this year but haven't used it since because getting calls and text via hangouts on my computers was more important. I'm just happy having working DSDS on the device.
What I found. Mine 'disappeared' after I switched back to AT&T for all services.
When I switched back to Fi for all services, it wouldn't connect. I rebooted phone, and when it was done, it connected again without issue.
Physical SIM (AT&T) in the whole time.
uicnren said:
What I found. Mine 'disappeared' after I switched back to AT&T for all services.
When I switched back to Fi for all services, it wouldn't connect. I rebooted phone, and when it was done, it connected again without issue.
Physical SIM (AT&T) in the whole time.
Click to expand...
Click to collapse
Thanks but I just tried that to no avail. Glad you got it working but obviously it's quite problematic. Maybe one day. Was reading about the new messenger app Vzw, Att and Sprint were going to roll out next year. Sounds like a battery draining POS. I'm not going to obsess over it for a day or so then I'll revisit it at some point. It's not really all that crucial.
And thanks for the dark animation fix. That worked great.
edit: omg I've entered the Twilight Zone. Just for the f of it I said.. ok bj check RCS. And now it's enabled? Really? I give up this makes no sense.
bobby janow said:
And now RCS is gone once again. Worked for a day now disabled.
Click to expand...
Click to collapse
Take it with a grain of salt.... so far hasn't worked for me, but plenty of others say it works.
https://www.reddit.com/r/UniversalP...utorial_enable_rcs_on_any_carrierdevice_with/
uicnren said:
Take it with a grain of salt.... so far hasn't worked for me, but plenty of others say it works.
https://www.reddit.com/r/UniversalP...utorial_enable_rcs_on_any_carrierdevice_with/
Click to expand...
Click to collapse
Holy cow, that thread has taken off. You did all those steps and still nothing? I'm afraid to mess with it since it's still working. I have a feeling that Fi support or Google did something in the background to enable it. Because I didn't do anything and all of a sudden it was active. I know it wasn't Verizon because my wife has it working on her P3 single sim and has for some time.

dual SIM dual standby

Has anyone been able to get DSDS working on Google fi? Any help would be great.
I've been trying with limited success. My question to you is are you trying to use the esim and physical sim with the same Google Fi number? (This is my case)
Mine seems to use both sims when connected to Sprint and only one when connected to Tmobile....at least I'm assuming. Under settings-about phone-sim status it will show both connected when on sprint (I can tell which carrier via Signalcheck Pro app). But when connected to Tmobile only slot one is connected. It still does tend to prefer Sprint, although seems to switch faster than before
redskykiter said:
Mine seems to use both sims when connected to Sprint and only one when connected to Tmobile....at least I'm assuming. Under settings-about phone-sim status it will show both connected when on sprint (I can tell which carrier via Signalcheck Pro app). But when connected to Tmobile only slot one is connected. It still does tend to prefer Sprint, although seems to switch faster than before
Click to expand...
Click to collapse
Was the dual sim automatically set up or did you do something to set it up? When I tried to set it up in the past I ended up having two different signal icons in the status bar and we should only have one according to Google support. The Google FI app is showing that I have two IMEI numbers but I only have the physical sim active.
speakeasy2 said:
Has anyone been able to get DSDS working on Google fi? Any help would be great.
Click to expand...
Click to collapse
What do you mean? One carrier or two?
bobby janow said:
What do you mean? One carrier or two?
Click to expand...
Click to collapse
Same carrier. For Google fi
speakeasy2 said:
Same carrier. For Google fi
Click to expand...
Click to collapse
I don't think that's available yet. They said 2020 IIRC.
bobby janow said:
I don't think that's available yet. They said 2020 IIRC.
Click to expand...
Click to collapse
It's on the webpage on how to do it. But they don't know how when I called customer servics
speakeasy2 said:
It's on the webpage on how to do it. But they don't know how when I called customer servics
Click to expand...
Click to collapse
I can't seem to find that. Can you post a link please?
edit: reading about "dual connect" but there isn't an accurate description of how it works, how to set it up, and even if it's live yet.
It has not rolled out to use Google Fi with both the e sim and SIM yet. There's a thread on the Product Forums. I've burned through two SIMs trying before looking it up.
bobby janow said:
I can't seem to find that. Can you post a link please?
edit: reading about "dual connect" but there isn't an accurate description of how it works, how to set it up, and even if it's live yet.
Click to expand...
Click to collapse
https://support.google.com/fi/answer/7540641?hl=en
speakeasy2 said:
https://support.google.com/fi/answer/7540641?hl=en
Click to expand...
Click to collapse
That article is confusing at best and ridiculous when you actually figure out what they're trying to say. They don't know what they are doing.
bobby janow said:
That article is confusing at best and ridiculous when you actually figure out what they're trying to say. They don't know what they are doing.
Click to expand...
Click to collapse
Yep, I found that out when the SPoke with them.
murphyjasonc said:
Was the dual sim automatically set up or did you do something to set it up? When I tried to set it up in the past I ended up having two different signal icons in the status bar and we should only have one according to Google support. The Google FI app is showing that I have two IMEI numbers but I only have the physical sim active.
Click to expand...
Click to collapse
I tried to set up esim first then insert physical sim as instructed by google fi help chat. I got the two signal icons too. Then I found https://support.google.com/fi/answer/7540641?hl=en and pulled the physical sim, wiped the esim and then inserted the physical again and activated. It was working then
edit...where in the fi app does it show imei numbers?
redskykiter said:
I tried to set up esim first then insert physical sim as instructed by google fi help chat. I got the two signal icons too. Then I found https://support.google.com/fi/answer/7540641?hl=en and pulled the physical sim, wiped the esim and then inserted the physical again and activated. It was working then
edit...where in the fi app does it show imei numbers?
Click to expand...
Click to collapse
I don't think you can see that on the fi app. You would have to go to about phone and see it. Also, it will work with the physical sim. I tried that and it still stated that their is a free Sim slot.

Android Messages RCS Chat

Does anyone know if the American version of the Xperia 1ii on T-Mobile can work with RCS Chat through Android Messages? When I went to turn on the feature, it says that the feature isn't available for the device. This just seems really weird, especially since it worked on the Xperia 1 ( which I upgraded from).
Any ideas?
I had this working on T-Mobile. Update Carrier Services in the Play Store
augie7107 said:
I had this working on T-Mobile. Update Carrier Services in the Play Store
Click to expand...
Click to collapse
Hi, thanks for the quick reply. Unfortunately, carrier services is on the latest version, and I also checked the APN settings to make sure they were correct. After restarting the device, now the Messages app indefinitely tries to verify my phone number, to no success.
Thanks for the quick reply.
I've had similar issues with RCS on other unlocked phones. If you clear the data of carrier services and either data/cache of messages that normally did the trick for me. Clearing data in messages only resets the app settings and does not get rid of messages. But will unarchieve messages that were before.
I haven't had to do it in a while and not on my mark ii, but it would take care of RCS and random Google Phone app issues on my Nokia Pureviw and Xperia 1.
Hope it helps.
tjk639 said:
I've had similar issues with RCS on other unlocked phones. If you clear the data of carrier services and either data/cache of messages that normally did the trick for me. Clearing data in messages only resets the app settings and does not get rid of messages. But will unarchieve messages that were before.
I haven't had to do it in a while and not on my mark ii, but it would take care of RCS and random Google Phone app issues on my Nokia Pureviw and Xperia 1.
Hope it helps.
Click to expand...
Click to collapse
Thanks for the suggestion. I tried this a bunch of times, and still no dice. I will say that my phone is still on the August security patches. Not sure if this matters, but just thought I'd point that out. Cheers.
Yeah, I don't know why we're still on Aug 2020. Other variants got September and October.
Have you tried uninstalling updates on carrier service and then reinstalling the updates? If I remember correctly the carrier service app is the main drive behind it. Maybe Google Play System and Service has something to do with it too?
tjk639 said:
Yeah, I don't know why we're still on Aug 2020. Other variants got September and October.
Have you tried uninstalling updates on carrier service and then reinstalling the updates? If I remember correctly the carrier service app is the main drive behind it. Maybe Google Play System and Service has something to do with it too?
Click to expand...
Click to collapse
I have tried that, but still nothing. It's really frustrating, because little things like this that I'm noticing after having the phone for a couple of months that make me feel the 1ii is a downgrade from the Xperia 1. Thanks again.
el_sur said:
I have tried that, but still nothing. It's really frustrating, because little things like this that I'm noticing after having the phone for a couple of months that make me feel the 1ii is a downgrade from the Xperia 1. Thanks again.
Click to expand...
Click to collapse
Just out of curiosity what model do you have? I have the us unlocked and rcs works fine on tmobile. No messing around with settings. It just works.
R800x_user said:
Just out of curiosity what model do you have? I have the us unlocked and rcs works fine on tmobile. No messing around with settings. It just works.
Click to expand...
Click to collapse
I have the XQ-AT51. Strange that it works for you.
el_sur said:
I have the XQ-AT51. Strange that it works for you.
Click to expand...
Click to collapse
Yeah that's strange, same model and carrier. Maybe take the updates. I'm on the same august update as well. Maybe a factory reset?
---------- Post added at 01:42 AM ---------- Previous post was at 01:40 AM ----------
el_sur said:
I have the XQ-AT51. Strange that it works for you.
Click to expand...
Click to collapse
Have you checked the chat features in the messages settings?
R800x_user said:
Yeah that's strange, same model and carrier. Maybe take the updates. I'm on the same august update as well. Maybe a factory reset?
---------- Post added at 01:42 AM ---------- Previous post was at 01:40 AM ----------
Have you checked the chat features in the messages settings?
Click to expand...
Click to collapse
Yes I've checked the chat features in the settings. I've tried calling T-Mobile to see if their tech support could help. An absolute waste of time, i must say. They had no idea what I was talking about.
el_sur said:
Yes I've checked the chat features in the settings. I've tried calling T-Mobile to see if their tech support could help. An absolute waste of time, i must say. They had no idea what I was talking about.
Click to expand...
Click to collapse
Gotcha, mine just looks like this.
el_sur said:
Yes I've checked the chat features in the settings. I've tried calling T-Mobile to see if their tech support could help. An absolute waste of time, i must say. They had no idea what I was talking about.
Click to expand...
Click to collapse
I'm in Australia and when I first got my phone it didn't work. It won't even let me toggle chat feature on. I came across your post and said ohhh let me check it again and boooom it was There. I enabled it and verified number was working within 30 seconds
Hazzay88 said:
I'm in Australia and when I first got my phone it didn't work. It won't even let me toggle chat feature on. I came across your post and said ohhh let me check it again and boooom it was There. I enabled it and verified number was working within 30 seconds
Click to expand...
Click to collapse
So I actually got in contact with Sony, and they said that the phone does not come with the RCS universal profile 1.0, which is required for it work. How is this even possible?
Try to do it manually:
https://lifehacker.com/how-to-manually-enable-rcs-on-android-right-now-update-1839416118
Scorpiusest said:
Try to do it manually:
https://lifehacker.com/how-to-manually-enable-rcs-on-android-right-now-update-1839416118
Click to expand...
Click to collapse
Thanks, but Google updated the app to prevent this hack from working.
el_sur said:
So I actually got in contact with Sony, and they said that the phone does not come with the RCS universal profile 1.0, which is required for it work. How is this even possible?
Click to expand...
Click to collapse
Well mine must have came with the universal profile as it started to work on its own after I toggled it on

Question Esim activiation on the Pixel 7 [Thread]

Hi Xdaers,
I'm not sure for a variety of reasons. I am not able to activate my eSIM with my local network service provider. I followed up, and I was told that the eSIM is blocked, and I have to go to the OEM to unblock the eSIM. which I found very fascinating and interesting at the same time. I want to find out if anyone else has been faced with this issue when activating the eSIM. And how did they get through it?
Spoiler: device specification
Pixel 7 (Factory Unlocked): I am using the local sim from the same service provider, and it's working fine.
Android 13 stable
Feb. Security update
Rooted, with Magisk 25.2
Safety net passed
Hello, I live in Colombia and yesterday I had the same problem. I had my esim working without problems on my p7 and I deleted it to transfer it to another phone and on the other phone I got this same message. Then I tried to put it back on my pixel 7 and I also got the same problem.
htorrado1979 said:
Hello, I live in Colombia and yesterday I had the same problem. I had my esim working without problems on my p7 and I deleted it to transfer it to another phone and on the other phone I got this same message. Then I tried to put it back on my pixel 7 and I also got the same problem.
Click to expand...
Click to collapse
Have you been able to fix it? And, if so, have you reported it to your local network provider, and what have their responses been?
Hello, I'm telling you that I was visiting my mobile operator and they generated another qr code for me to download the esim and I take it without problems; I got it working again.
That's exactly (and the only way) to do it.
bobby janow said:
That's exactly (and the only way) to do it.
Click to expand...
Click to collapse
alright, I will try again.
Happened to me. Your carrier needs to straighten out the Eid on your device. At least that's what Mint told me.
nobreak1970 said:
Happened to me. Your carrier needs to straighten out the Eid on your device. At least that's what Mint told me.
Click to expand...
Click to collapse
What does it mean, and how do you do that? Also, were you able to fix yours?
xdagee said:
What does it mean, and how do you do that? Also, were you able to fix yours?
Click to expand...
Click to collapse
Call your carrier
nobreak1970 said:
Call your carrier
Click to expand...
Click to collapse
I did call, that's when i was told esim is been blocked by OEM.
xdagee said:
I did call, that's when i was told esim is been blocked by OEM.
Click to expand...
Click to collapse
Sounds like you need to have them send you a physical sim card.
Actually nothing's blocked. Your carrier is ignorant.
Phase 1 of 4. Check with your carrier to determine if it's supported before configuring an eSIM. Launch the Settings application. Phase 2 of 4. Touch SIMs. Step 3 of 4: Click Download a SIM rather? Phase 4 of 4. Tap Next, then proceed as directed.
xdagee said:
I did call, that's when i was told esim is been blocked by OEM.
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Ask for higher level support. Someone must know what to do. When I first started with VZW years ago I finally was connected to the one person who knew how to activate it. Now they all know but it took a while. Is switching carriers an option? Tell them your OEM unblocked it now it's up to you guys. Eventually they will need to send you a qr code for it to work.
lucyoscar said:
Phase 1 of 4. Check with your carrier to determine if it's supported before configuring an eSIM. Launch the Settings application. Phase 2 of 4. Touch SIMs. Step 3 of 4: Click Download a SIM rather? Phase 4 of 4. Tap Next, then proceed as directed.
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Actually, I requested the eSIM from my provider. They sent an email following the steps with a QR code you just listed to activate my eSIM. I did that, and the end result is the screenshot that I posted. I called to report the issue, and I was told I should check with my OEM, (it happens because the OEM has blocked the eSIM). So I had to post here to find out if anyone is been faced with this issues.
bobby janow said:
Ask for higher level support. Someone must know what to do. When I first started with VZW years ago I finally was connected to the one person who knew how to activate it. Now they all know but it took a while. Is switching carriers an option? Tell them your OEM unblocked it now it's up to you guys. Eventually they will need to send you a qr code for it to work.
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Yes, exactly what I was thinking—I called again and got the same guy. So I will keep trying until I get a different person who will know how to activate it. Also, I'm hoping for a March update and will try again. Something will hopefully be fixed.
xdagee said:
Yes, exactly what I was thinking—I called again and got the same guy. So I will keep trying until I get a different person who will know how to activate it. Also, I'm hoping for a March update and will try again. Something will hopefully be fixed.
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There's nothing wrong with the phone so an update will not help. Keep trying.

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