Database Develop

Phone restarting...

I had this happen in 3 different instances:
1) Come back to the phone, which was lying on the table, to find that it was restarted. Happened 3 times in 5 minutes.
2) Another time, the phone restarted for no reason - I came back and it was asking for pattern instead of fingerprint because it restarted.
3) In a 20 minute drive, the phone restarted twice, which was announced by the Bluetooth car unit. I stopped each time and verified that the phone actually restarted.
At first, I thought it was me holding the power button wrong and it getting stuck.
But I have tried my best to not push the power button in any weird way, and then it still happened.
Moreover, here's an interesting exchange between, apparently, ZTE and users. Credit to oberio28:
5, sometimes the phone will automatically restart, how is this going?
A: We have located the reason and will resolve this issue in the next release, please update to the latest version to experience.
Click to expand...
Click to collapse
https://forum.xda-developers.com/showpost.php?p=79860485&postcount=15
I am on NA rom v3.0 and I don't see a fix anywhere yet.
Anyone else?

It doesn't happen for me, Global EU 2.09

Just updated from 1.11 to 1.15 NA. Going to see if that fixes reboots.
Also, why the hell doesn't the phone remember the Bluetooth volume level? Is that a Pie thing?

nabbed said:
Just updated from 1.11 to 1.15 NA. Going to see if that fixes reboots.
Also, why the hell doesn't the phone remember the Bluetooth volume level? Is that a Pie thing?
Click to expand...
Click to collapse
Yeah I had same issue on Poco f1.

nabbed said:
Just updated from 1.11 to 1.15 NA. Going to see if that fixes reboots.
Also, why the hell doesn't the phone remember the Bluetooth volume level? Is that a Pie thing?
Click to expand...
Click to collapse
Since updating to 1.15, the phone is not random restarting.

nabbed said:
Since updating to 1.15, the phone is not random restarting.
Click to expand...
Click to collapse
Yes, the V115 patch the random restart bug, the bug is common on SDM8150 platform

JerryYin said:
Yes, the V115 patch the random restart bug, the bug is common on SDM8150 platform
Click to expand...
Click to collapse
Thanks for the info.
Do you know anything about this problem?
"I use ATT as as carrier, and I tried several of their sim cards. As soon as I install the card, that Sim slot (1 or 2) truncates its IMEI from 15 to 14 digits, so it thinks that's it's a CDMA sim card. I think this is the reason why I cannot access GSM calling settings such as Call Forwarding. It says "Network or Sim card error."

nabbed said:
Thanks for the info.
Do you know anything about this problem?
"I use ATT as as carrier, and I tried several of their sim cards. As soon as I install the card, that Sim slot (1 or 2) truncates its IMEI from 15 to 14 digits, so it thinks that's it's a CDMA sim card. I think this is the reason why I cannot access GSM calling settings such as Call Forwarding. It says "Network or Sim card error."
Click to expand...
Click to collapse
I use ATT prepaid mine does the same but the last digit is a check, meaning once sim is activated it helps hide your full IMEI. I get 4g LTE and no Voice HD calling, hence it always reverts to 4g/3g in calls. Got to love US carriers.

SuperDroidMe said:
I use ATT prepaid mine does the same but the last digit is a check, meaning once sim is activated it helps hide your full IMEI. I get 4g LTE and no Voice HD calling, hence it always reverts to 4g/3g in calls. Got to love US carriers.
Click to expand...
Click to collapse
Thanks. It was explained to me at an ATT store that Voice over LTE was not available for a prepaid plan.
However, can you change Call Forwarding settings (I cannot, and I am not sure what the problem is):
Phone app / ... / Settings / Calling accounts / AT&T / GSM call settings / Call forwarding / Voice
?
Mine gives me reply "Call settings error , Network or SIM card error."

nabbed said:
Thanks. It was explained to me at an ATT store that Voice over LTE was not available for a prepaid plan.
However, can you change Call Forwarding settings (I cannot, and I am not sure what the problem is):
Phone app / ... / Settings / Calling accounts / AT&T / GSM call settings / Call forwarding / Voice
?
Mine gives me reply "Call settings error , Network or SIM card error."
Click to expand...
Click to collapse
Yeah I get the same error, I don't think it's phone though. My other phone is Poco F1 and its all custom ROM with no LTE bands and it does the same. But both can transmit/receive calls with same sim though...I think its more the network and not being AT&T branded phone.

nabbed said:
Thanks for the info.
Do you know anything about this problem?
"I use ATT as as carrier, and I tried several of their sim cards. As soon as I install the card, that Sim slot (1 or 2) truncates its IMEI from 15 to 14 digits, so it thinks that's it's a CDMA sim card. I think this is the reason why I cannot access GSM calling settings such as Call Forwarding. It says "Network or Sim card error."
Click to expand...
Click to collapse
Oh never seen that before......... I will ask the deveoper team about this prblem.

JerryYin said:
Oh never seen that before......... I will ask the deveoper team about this prblem.
Click to expand...
Click to collapse
Thanks. Here's more info that may be relevant.
1) Oneplus 6, global version, doesn't have this problem, that is not being able to set up call forwarding from the phone.
2) Whenever AT&T sim card is inserted into a slot (1 or 2), that slot truncates its IMEI from 15 to 14 digits by removing the last digit.
So, if without the sim card IMEI 1 is XXX...XXX5, it becomes XXX...XXX when the sim card is inserted into slot 1. Same happens to IMEI 2 if the card is inserted into slot 2.

JerryYin said:
Oh never seen that before......... I will ask the deveoper team about this prblem.
Click to expand...
Click to collapse
Out of interest... do you have a direct line to the developer team?!
If so, can you give us some info please on what they are working on, if and how we can report bugs or suggestions etc.

Texan1 said:
Out of interest... do you have a direct line to the developer team?!
If so, can you give us some info please on what they are working on, if and how we can report bugs or suggestions etc.
Click to expand...
Click to collapse
I work for Nubia, I'm responsible all international tech support for the nubia product, BUT this is my personal account. What I said with this account is not represent the Nubia company.

JerryYin said:
I work for Nubia, I'm responsible all international tech support for the nubia product, BUT this is my personal account. What I said with this account is not represent the Nubia company.
Click to expand...
Click to collapse
Great, thanks Jerry. So do you monitor these forums and report back issues/suggestions to Nubia?
Are we able to ask you questions/make software suggestions to you?

JerryYin said:
I work for Nubia, I'm responsible all international tech support for the nubia product, BUT this is my personal account. What I said with this account is not represent the Nubia company.
Click to expand...
Click to collapse
Thanks for trying to help fellow Nubians BTW, the XDA review of RM3 was disastrous, IMO. So unfair. Whoever did that review needs to go back to basic training.

Texan1 said:
Great, thanks Jerry. So do you monitor these forums and report back issues/suggestions to Nubia?
Are we able to make ask you questions/make software suggestions to you?
Click to expand...
Click to collapse
Yes, you can. I'm glad to see feedback or suggestion provide by users. You can also send email to [email protected].
Because this is not the official account, I may release some informatio or software that can help you guys.
---------- Post added at 09:29 AM ---------- Previous post was at 09:17 AM ----------
nabbed said:
Thanks for the info.
Do you know anything about this problem?
"I use ATT as as carrier, and I tried several of their sim cards. As soon as I install the card, that Sim slot (1 or 2) truncates its IMEI from 15 to 14 digits, so it thinks that's it's a CDMA sim card. I think this is the reason why I cannot access GSM calling settings such as Call Forwarding. It says "Network or Sim card error."
Click to expand...
Click to collapse
Can you please send me the screenshot with ATT card put in and 14 digit IMEI number?
If you can, please send the picture to [email protected] I will try to solve this tomorrow

JerryYin said:
Can you please send me the screenshot with ATT card put in and 14 digit IMEI number?
If you can, please send the picture to [email protected] I will try to solve this tomorrow
Click to expand...
Click to collapse
Done.

Google Fi and Verizon DSDS Working

I can confirm DSDS works with Google Fi and Verizon. This was one of the main reasons I wanted the Pixel 4. I ordered directly from Fi so they added a second Fi sim. I removed that and put the Version sim in and reactivated with the Google Fi app. It asked me if I wanted to use two sims and completed the setup. I then went into the mobile settings and changed the sim i wanted as call/sms and data.

I am using the eSim with Google Fi. And I am in the boondocks. It is great so far.
Sent from my Pixel 4 XL using Tapatalk

Yeah my Fi service is fine. That's not my issue, I have a work phone with Verizon and now I just need the Pixel 4 with DSDS. No more keeping two phones with me. The other plus side is if service for Sprint or TMobile is bad I can switch to Verizon.

cursixx said:
I can confirm DSDS works with Google Fi and Verizon. This was one of the main reasons I wanted the Pixel 4. I ordered directly from Fi so they added a second Fi sim. I removed that and put the Version sim in and reactivated with the Google Fi app. It asked me if I wanted to use two sims and completed the setup. I then went into the mobile settings and changed the sim i wanted as call/sms and data.
Click to expand...
Click to collapse
That's exactly the scenario I have with my 3a. Waiting on the P4 today but can you enable RCS in chat settings? I cannot on the 3a.

bobby janow said:
That's exactly the scenario I have with my 3a. Waiting on the P4 today but can you enable RCS in chat settings? I cannot on the 3a.
Click to expand...
Click to collapse
So, while I use AT&T & Fi this is what happens for me.
If AT&T is primary calls & text, as well as mobile data, I cannot enable RCS (as expected).
If I switch to Fi for calls & text, as well as mobile data, RCS becomes enabled.
I haven't tried it without data, but will get around to that eventually.
Unfortunately no one to check out if it actually works!

uicnren said:
So, while I use AT&T & Fi this is what happens for me.
If AT&T is primary calls & text, as well as mobile data, I cannot enable RCS (as expected).
If I switch to Fi for calls & text, as well as mobile data, RCS becomes enabled.
I haven't tried it without data, but will get around to that eventually.
Unfortunately no one to check out if it actually works!
Click to expand...
Click to collapse
Ok thanks. Verizon actually has RCS and it worked without dsds on my P3. I tried what you did but no RCS on my 3a. Waiting on my P4 and I'll try it when I get it set up later.

I use hangouts for calls and SMS so RCS is not an option for me.

cursixx said:
I use hangouts for calls and SMS so RCS is not an option for me.
Click to expand...
Click to collapse
Thanks, wasn't asking you.

bobby janow said:
Thanks, wasn't asking you.
Click to expand...
Click to collapse
Ummm yes you did in post #4? so thank you
bobby janow said:
That's exactly the scenario I have with my 3a. Waiting on the P4 today but can you enable RCS in chat settings? I cannot on the 3a.
Click to expand...
Click to collapse

cursixx said:
Ummm yes you did in post #4? so thank you
Click to expand...
Click to collapse
Sorry didn't mean you you. I just meant not the scenario you are on. Nothing personal.

@uicnren It works on the P4 whereas it didn't on the 3a. I hope I didn't insult that gent I didn't mean to. I just needed to know about RCS in messages. Hangouts doesn't concern me since I don't have it installed. Loving this phone so far. Those reviewers can bite me.
Oh yeah.. I saw that att is coming out with RCS shortly. Like soon.

bobby janow said:
@uicnren Oh yeah.. I saw that att is coming out with RCS shortly. Like soon.
Click to expand...
Click to collapse
Its already fraught with peril. It's still gonna be a half-cocked implementation. Doesn't look like it will be universal profile, but may ne compatible with it.
The only hope for me is that it integrates with the Android Messages app.
I won't use a carrier supplied piece of software to do it. They probably will try and charge for it as well knowing the greedy carriers.

uicnren said:
Its already fraught with peril. It's still gonna be a half-cocked implementation. Doesn't look like it will be universal profile, but may ne compatible with it.
The only hope for me is that it integrates with the Android Messages app.
I won't use a carrier supplied piece of software to do it. They probably will try and charge for it as well knowing the greedy carriers.
Click to expand...
Click to collapse
And now RCS is gone once again. Worked for a day now disabled.

@bobby janow to clear the air i'll explain my response that you think is unrelated to your question. I tried RCS with the Verizon sim as call/sms/data and I was not able to enable it in messages. "not supported" When I tried with Fi esim call/sms/data I had issues because I use hangouts for calls and sms so RCS is not compatible with this configuration. It tried to enable it but I never got the code via sms. So I turned off Fi hangouts integration and tried again but was still unable to get RCS working and that was surprising because I was using just Fi esim for calls/sms/data with hangouts integration off. I tried clearing carrier services and messages cache, data and stopped the services but it would still fail enabling RCS in messages. I also tried with Fi esim call/sms and Verizon sim data but that did not work. It seems while using DSDS no mater what configuration is used it has issues with RCS. I will keep messing around with it and report back if i find anything.

@cursixx That most certainly applies to my experiences. Now the thing is when I set up the P4 last night I had RCS working with dsds. Verizon physical fi esim. Then this morning it's gone. I opened a case with Fi today and they acknowledged there were issues. So we'll see where that goes. I might temp remove the Verizon sim just to test. Very weird.

bobby janow said:
That's exactly the scenario I have with my 3a. Waiting on the P4 today but can you enable RCS in chat settings? I cannot on the 3a.
Click to expand...
Click to collapse
bobby janow said:
@cursixx That most certainly applies to my experiences. Now the thing is when I set up the P4 last night I had RCS working with dsds. Verizon physical fi esim. Then this morning it's gone. I opened a case with Fi today and they acknowledged there were issues. So we'll see where that goes. I might temp remove the Verizon sim just to test. Very weird.
Click to expand...
Click to collapse
I thought about doing the same and removing the Verizon sim because I expected RCS to work with the Fi esim set to call/sms/data and it did not. I did notice after clearing data + cache for carrier services and messages the sms from google was in there with the code. I messed around with RCS when google enabled it early this year but haven't used it since because getting calls and text via hangouts on my computers was more important. I'm just happy having working DSDS on the device.

What I found. Mine 'disappeared' after I switched back to AT&T for all services.
When I switched back to Fi for all services, it wouldn't connect. I rebooted phone, and when it was done, it connected again without issue.
Physical SIM (AT&T) in the whole time.

uicnren said:
What I found. Mine 'disappeared' after I switched back to AT&T for all services.
When I switched back to Fi for all services, it wouldn't connect. I rebooted phone, and when it was done, it connected again without issue.
Physical SIM (AT&T) in the whole time.
Click to expand...
Click to collapse
Thanks but I just tried that to no avail. Glad you got it working but obviously it's quite problematic. Maybe one day. Was reading about the new messenger app Vzw, Att and Sprint were going to roll out next year. Sounds like a battery draining POS. I'm not going to obsess over it for a day or so then I'll revisit it at some point. It's not really all that crucial.
And thanks for the dark animation fix. That worked great.
edit: omg I've entered the Twilight Zone. Just for the f of it I said.. ok bj check RCS. And now it's enabled? Really? I give up this makes no sense.

bobby janow said:
And now RCS is gone once again. Worked for a day now disabled.
Click to expand...
Click to collapse
Take it with a grain of salt.... so far hasn't worked for me, but plenty of others say it works.
https://www.reddit.com/r/UniversalP...utorial_enable_rcs_on_any_carrierdevice_with/

uicnren said:
Take it with a grain of salt.... so far hasn't worked for me, but plenty of others say it works.
https://www.reddit.com/r/UniversalP...utorial_enable_rcs_on_any_carrierdevice_with/
Click to expand...
Click to collapse
Holy cow, that thread has taken off. You did all those steps and still nothing? I'm afraid to mess with it since it's still working. I have a feeling that Fi support or Google did something in the background to enable it. Because I didn't do anything and all of a sudden it was active. I know it wasn't Verizon because my wife has it working on her P3 single sim and has for some time.

tmo and RCS?

I have messages and The chat features menu says unavailable on this device because your carrier does not support. Is this accurate?
In another thread, it says we likely haven't gotten the new updated app and or it's just not working on T-Mobile
I don't know how to link to it from within the app

aaronc_98 said:
I have messages and The chat features menu says unavailable on this device because your carrier does not support. Is this accurate?
Please close this question I see the answer in another thread in the guide section
Click to expand...
Click to collapse
Link it please.

It is a staged Google roll-out, could take up to a few weeks, possibly even longer.
https://blog.google/products/rcs/upgrading-messaging-android-us-rcs/
If you are impatient, you can try forcing it to work via the hack: https://www.androidpolice.com/2019/...e-rcs-in-the-messages-app-yourself-right-now/
If you do employ the hack, Google says you will also be moved to the 'official' method eventually as well automagically: https://twitter.com/sanazahari/status/1195035703266037760

uicnren said:
It is a staged Google roll-out, could take up to a few weeks, possibly even longer.
https://blog.google/products/rcs/upgrading-messaging-android-us-rcs/
If you are impatient, you can try forcing it to work via the hack: https://www.androidpolice.com/2019/...e-rcs-in-the-messages-app-yourself-right-now/
If you do employ the hack, Google says you will also be moved to the 'official' method eventually as well automagically: https://twitter.com/sanazahari/status/1195035703266037760
Click to expand...
Click to collapse
Any news on DSDS breaking RCS on all carriers? I can't seem to find a definitive answer. I know you've tried before and we can get it going temporarily, but even now it doesn't stick.

bobby janow said:
Any news on DSDS breaking RCS on all carriers? I can't seem to find a definitive answer. I know you've tried before and we can get it going temporarily, but even now it doesn't stick.
Click to expand...
Click to collapse
I havent, messed with mine at all since I enabled it via the hack. I have my Fi service paused for the last week or so, since I havent needed it.
My RCS via AT&T with the hack is working fine, both on mine and my daughters phones, but not tried it anymore with DSDS on.

uicnren said:
I havent, messed with mine at all since I enabled it via the hack. I have my Fi service paused for the last week or so, since I havent needed it.
My RCS via AT&T with the hack is working fine, both on mine and my daughters phones, but not tried it anymore with DSDS on.
Click to expand...
Click to collapse
I did those hacks with the latest version (apkmirror) with dsds and it did work. Been a few hours now with no crap out but let's see about tomorrow.

What is Dsds

My hack is still working fine. On TMO and have been updating the Messages app too.

cert15z said:
What is Dsds
Click to expand...
Click to collapse
Dual sim, one physical and one eSim. Both active and on standby. Once one sim is in use as in a phone call the other becomes inactive. RCS would never stick if you could get it enabled but with the new version and the Activity launcher hack it is holding now, or so it seems.

Rcs not working on tmobile with dual sim activated as soon as i deleted esim with google fi rcs start working perfectly

bergsim said:
Rcs not working on tmobile with dual sim activated as soon as i deleted esim with google fi rcs start working perfectly
Click to expand...
Click to collapse
Did you install the latest messages?

bobby janow said:
Did you install the latest messages?
Click to expand...
Click to collapse
yes beta one 5.3.075 works flawlessly

bergsim said:
yes beta one 5.3.075 works flawlessly
Click to expand...
Click to collapse
Yes I got it working with the beta, thank you

Question Newbie to 5a - pardon the stupid questions

Anyone been able to use H2O wireless SIM from the old phone in this phone? It does not even recognize there is SIM is present!
Anyway to hide or remove the g.pay from the top bar?
Show seconds on the top bar?
Shake to trigger flashlight?

goodjuju said:
Anyone been able to use H2O wireless SIM from the old phone in this phone? It does not even recognize there is SIM is present!
Anyway to hide or remove the g.pay from the top bar?
Show seconds on the top bar?
Shake to trigger flashlight?
Click to expand...
Click to collapse
I know I tried to use an old sprint sim in my 3Xl once I upgraded to Barbet and TMobile said that the sim was still tied to the old device. It could be that you need a never-used sim if that is even a thing. I have figured out how to double-tap the back of the device to launch an app, you could google double tap back and then have that open a flashlight/routine of some sort maybe. I believe there is also a Magisk mod released for all google devices that changes some functions of the notification/time etc. Look around more and you'll find some of your answers either in the forum here or through google search.
Good luck!

Solved!! H2O wireless problem. Got a new H2O starter SIM, the phone recognized it. Then I called H2O to swap my old number to the new number. Now I have both Fi (eSIM) and H2O SIM card working. If it did not work, the phone was going back.
Put the new SIM into the old phone it works there too.
Still looking for answers to items 2,3,4 from my first post.

goodjuju said:
Solved!! H2O wireless problem. Got a new H2O starter SIM, the phone recognized it. Then I called H2O to swap my old number to the new number. Now I have both Fi (eSIM) and H2O SIM card working. If it did not work, the phone was going back.
Put the new SIM into the old phone it works there too.
Still looking for answers to items 2,3,4 from my first post.
Click to expand...
Click to collapse
2 and 3 are build into LineageOS. Don't know about shake to trigger flashlight.

Shake to trigger flashligh - Really missing the convenience. I think it was native Android feature wish Google would put it back in.

goodjuju said:
Shake to trigger flashligh - Really missing the convenience. I think it was native Android feature wish Google would put it back in.
Click to expand...
Click to collapse
Pretty sure that's a motorola specific feature, not android. Either way, it does have it's uses.

bulletfodder said:
Pretty sure that's a motorola specific feature, not android. Either way, it does have it's uses.
Click to expand...
Click to collapse
My Samsung phones also had the feature.
I did find an app that appear to work well, https://play.google.com/store/apps/details?id=org.rnazarevych.shaketorch. I needed to adjust the sensitivity to max.

I am from India, where Google missed Pixel 6 series, and Pixel 5a launch is coming soon. Should I buy 5a or wait for my brother to get it from Europe?

Question Esim activiation on the Pixel 7 [Thread]

Hi Xdaers,
I'm not sure for a variety of reasons. I am not able to activate my eSIM with my local network service provider. I followed up, and I was told that the eSIM is blocked, and I have to go to the OEM to unblock the eSIM. which I found very fascinating and interesting at the same time. I want to find out if anyone else has been faced with this issue when activating the eSIM. And how did they get through it?
Spoiler: device specification
Pixel 7 (Factory Unlocked): I am using the local sim from the same service provider, and it's working fine.
Android 13 stable
Feb. Security update
Rooted, with Magisk 25.2
Safety net passed

Hello, I live in Colombia and yesterday I had the same problem. I had my esim working without problems on my p7 and I deleted it to transfer it to another phone and on the other phone I got this same message. Then I tried to put it back on my pixel 7 and I also got the same problem.

htorrado1979 said:
Hello, I live in Colombia and yesterday I had the same problem. I had my esim working without problems on my p7 and I deleted it to transfer it to another phone and on the other phone I got this same message. Then I tried to put it back on my pixel 7 and I also got the same problem.
Click to expand...
Click to collapse
Have you been able to fix it? And, if so, have you reported it to your local network provider, and what have their responses been?

Hello, I'm telling you that I was visiting my mobile operator and they generated another qr code for me to download the esim and I take it without problems; I got it working again.

That's exactly (and the only way) to do it.

bobby janow said:
That's exactly (and the only way) to do it.
Click to expand...
Click to collapse
alright, I will try again.

Happened to me. Your carrier needs to straighten out the Eid on your device. At least that's what Mint told me.

nobreak1970 said:
Happened to me. Your carrier needs to straighten out the Eid on your device. At least that's what Mint told me.
Click to expand...
Click to collapse
What does it mean, and how do you do that? Also, were you able to fix yours?

xdagee said:
What does it mean, and how do you do that? Also, were you able to fix yours?
Click to expand...
Click to collapse
Call your carrier

nobreak1970 said:
Call your carrier
Click to expand...
Click to collapse
I did call, that's when i was told esim is been blocked by OEM.

xdagee said:
I did call, that's when i was told esim is been blocked by OEM.
Click to expand...
Click to collapse
Sounds like you need to have them send you a physical sim card.

Actually nothing's blocked. Your carrier is ignorant.

Phase 1 of 4. Check with your carrier to determine if it's supported before configuring an eSIM. Launch the Settings application. Phase 2 of 4. Touch SIMs. Step 3 of 4: Click Download a SIM rather? Phase 4 of 4. Tap Next, then proceed as directed.

xdagee said:
I did call, that's when i was told esim is been blocked by OEM.
Click to expand...
Click to collapse
Ask for higher level support. Someone must know what to do. When I first started with VZW years ago I finally was connected to the one person who knew how to activate it. Now they all know but it took a while. Is switching carriers an option? Tell them your OEM unblocked it now it's up to you guys. Eventually they will need to send you a qr code for it to work.

lucyoscar said:
Phase 1 of 4. Check with your carrier to determine if it's supported before configuring an eSIM. Launch the Settings application. Phase 2 of 4. Touch SIMs. Step 3 of 4: Click Download a SIM rather? Phase 4 of 4. Tap Next, then proceed as directed.
Click to expand...
Click to collapse
Actually, I requested the eSIM from my provider. They sent an email following the steps with a QR code you just listed to activate my eSIM. I did that, and the end result is the screenshot that I posted. I called to report the issue, and I was told I should check with my OEM, (it happens because the OEM has blocked the eSIM). So I had to post here to find out if anyone is been faced with this issues.

bobby janow said:
Ask for higher level support. Someone must know what to do. When I first started with VZW years ago I finally was connected to the one person who knew how to activate it. Now they all know but it took a while. Is switching carriers an option? Tell them your OEM unblocked it now it's up to you guys. Eventually they will need to send you a qr code for it to work.
Click to expand...
Click to collapse
Yes, exactly what I was thinking—I called again and got the same guy. So I will keep trying until I get a different person who will know how to activate it. Also, I'm hoping for a March update and will try again. Something will hopefully be fixed.

xdagee said:
Yes, exactly what I was thinking—I called again and got the same guy. So I will keep trying until I get a different person who will know how to activate it. Also, I'm hoping for a March update and will try again. Something will hopefully be fixed.
Click to expand...
Click to collapse
There's nothing wrong with the phone so an update will not help. Keep trying.