Having issues with SMS / MMS on OOS 10? Try these steps - OnePlus 6T Guides, News, & Discussion

I upgraded to OOS 10 Stable, and immediately started having issues where I would not receive the contents of MMS, but I would receive notifications of them saying "message expired or not available".
Most of the advice I got was to downgrade back to the latest OOS 9, but I didn't want to most likely lose most of my data.
Here's what I would recommend trying:
Option A: Resetting Your APN settings
Open the Settings app
Tap on "WiFi and internet"
Tap on "Sim & network"
Choose the SIM you are having issues with (can be both, in which case do the following steps for each SIM)
Select "Access Point Names"
Tap the 3-dot menu icon at the top-right, then tap "Reset to default".
Reboot your device.
Option B: Flash older Modem images
Go to this XDA thread for stock ROM images.
Download the file named "9.0.17-OnePlus6TOxygen_34_OTA_024_all_1909112343_d5b1905-FASTBOOT.zip"
While the file is downloading, make sure you have USB debugging enabled and and can flash partitions in fastboot. This should require an unlocked bootloader to do so (TAKE A BACKUP BEFORE UNLOCKING THE BOOTLOADER).
Once the file is done downloading, locate the file on your computer, and unzip it.
Inside you'll find another zip file called "images.zip". Unzip this into its own subdirectory.
Go inside that new subdirectory and you'll see a bunch of img files. The one we need to look at is the modem.img file.
Open a command prompt / terminal on your PC in that subdirectory.
Type the following commands into the terminal:
Check if your device shows up in ADB:
Code:
adb devices
Reboot to fastboot:
Code:
adb reboot-bootloader
Check if your device shows up in fastboot:
Code:
fastboot devices
If it appears in fastboot, flash both the modem A and B partitions with the old modem image like so:
Code:
fastboot flash modem_a modem.img
fastboot flash modem_b modem.img
fastboot reboot
If you're still getting issues, try resettign the APN as described in Option A above.
This worked for me on OOS 10 Stable on Verizon with one SIM card in my OnePlus 6T.

Were you running into this issue?
https://forums.oneplus.com/threads/...fter-android-10-update.1134562/#post-21036876
I have MMS working currently with Pulse and the stock OnePlus Messages app, but had to finally abandon Google's Messages which I really prefer over everything.
I had reset APN, tried setting manually, and had no luck, but now I'm curious to try an older modem!
Edit: No luck here Flashed both modems, reset APN, but still get expired messages in Google Messages.

mrpeters said:
Were you running into this issue?
https://forums.oneplus.com/threads/...fter-android-10-update.1134562/#post-21036876
I have MMS working currently with Pulse and the stock OnePlus Messages app, but had to finally abandon Google's Messages which I really prefer over everything.
I had reset APN, tried setting manually, and had no luck, but now I'm curious to try an older modem!
Edit: No luck here Flashed both modems, reset APN, but still get expired messages in Google Messages.
Click to expand...
Click to collapse
My issue was similar, but I could not get any MMS whatsoever on any messaging app, even the OnePlus and Verizon ones.
What was the last version of OOS you were running that had working MMS? Some people reported that even 9.0.17 wasn't working for them, and their alternative was to revert to 9.0.13

EddieK23 said:
My issue was similar, but I could not get any MMS whatsoever on any messaging app, even the OnePlus and Verizon ones.
What was the last version of OOS you were running that had working MMS? Some people reported that even 9.0.17 wasn't working for them, and their alternative was to revert to 9.0.13
Click to expand...
Click to collapse
I can't say with certainty that I was on 9.0.17 and not 9.0.13 but I'm pretty sure I had taken the latest OTA a little while before installing the Android 10 OTA.

Having this same issue here, MMS works OK with OnePlus's app, but not Google Messages. Just got the latest 10.0.1 udpate, and the problem persists.

The last working modem file for me was on 9.0.13, I can still send MMS on other versions but I need to disable wifi first for some reason.

You guys struggle way to much for a service that I consider obsolete... MMS is a service back from the medieval smartphones era (if I can call those smartphones) when wap was the way to receive multimedia messages. There are so many alternatives now, that makes the struggle now pointless...

demeez said:
The last working modem file for me was on 9.0.13, I can still send MMS on other versions but I need to disable wifi first for some reason.
Click to expand...
Click to collapse
9.0.13 modem with OOS 10.0 Stable or 10.0.1 Stable?

chasemyass said:
You guys struggle way to much for a service that I consider obsolete... MMS is a service back from the medieval smartphones era (if I can call those smartphones) when wap was the way to receive multimedia messages. There are so many alternatives now, that makes the struggle now pointless...
Click to expand...
Click to collapse
If only I can prevent any and all of my friends, family, and co-workers from ever sending me MMS, then I'd never have to worry about it!
But honestly though, I agree MMS is pretty pointless and just uses up my data for no real reason.
Then again, it means I don't have to have certain people connect with me on social network messaging apps to send me MMS.
demeez said:
The last working modem file for me was on 9.0.13, I can still send MMS on other versions but I need to disable wifi first for some reason.
Click to expand...
Click to collapse
mrpeters said:
9.0.13 modem with OOS 10.0 Stable or 10.0.1 Stable?
Click to expand...
Click to collapse
9.0.13 modem works on 10.0 Stable for me, haven't updated to 10.1 Stable yet.

Who's your carriers? I have TMobile, completely removed the stock messaging app and use Google's exclusively. No problems at all here, international 6t with latest 10.1. If Verizon, I read somewhere on these boards about a couple files someone copied over and fixed their issue. I can't say for certain it was MMS or SMS, I'll see if I can track the post down.
---------- Post added at 10:12 PM ---------- Previous post was at 09:45 PM ----------
A little searching, couldn't find what I was looking for but I read in one of the posts about 2 files being copied over...I wish I'd had paid better attention, didn't apply to me so just kinda breezed over it.

I found a fix!
After getting no help from Google or OnePlus, I went back to Verizon and had them get me a brand new SIM card. I'm not sure what changed, the APN settings all look identical to my old one, but it fixed the issue. I can receive MMS on any apps now without any issues. (on 10.0.1 anyway)

Bandalo76 said:
I found a fix!
After getting no help from Google or OnePlus, I went back to Verizon and had them get me a brand new SIM card. I'm not sure what changed, the APN settings all look identical to my old one, but it fixed the issue. I can receive MMS on any apps now without any issues. (on 10.0.1 anyway)
Click to expand...
Click to collapse
Have you updated to a newer version of OxygenOS since having Verizon replace the SIM? I have been to Verizon twice now, and both times they have replaced the SIM. It works great, until OxygenOS updates, and then it breaks again. This has been super frustrating, especially because I don't get a notification that the MMS failed to download. I'll go days and then talk to someone in person and they'll ask why I haven't been replying to group chats; then I'll come to find out that I haven't been getting any group messages, nor have I gotten a message saying they failed to download.
For anyone that hasn't seen this, and to help link the two different threads, here's something from the Google Messages community site: support.google.com/messages/thread/18774467
I have sent messages in to both Google and OnePlus, so if I (by some miracle) get a workable resolution, I'll share it here and on the Google community thread.

mason-johnson said:
Have you updated to a newer version of OxygenOS since having Verizon replace the SIM? I have been to Verizon twice now, and both times they have replaced the SIM. It works great, until OxygenOS updates, and then it breaks again. This has been super frustrating, especially because I don't get a notification that the MMS failed to download. I'll go days and then talk to someone in person and they'll ask why I haven't been replying to group chats; then I'll come to find out that I haven't been getting any group messages, nor have I gotten a message saying they failed to download.
For anyone that hasn't seen this, and to help link the two different threads, here's something from the Google Messages community site: support.google.com/messages/thread/18774467
I have sent messages in to both Google and OnePlus, so if I (by some miracle) get a workable resolution, I'll share it here and on the Google community thread.
Click to expand...
Click to collapse
There's another thread that's talking about this issue: https://forum.xda-developers.com/on...dating-to-android-t3999711/page2#post81270021
I posted a reply over there with a possible fix from OnePlus about clearing the system cache. It worked for me, but for how long is anyone's guess.

Came just to chime in and say I'm glad I'm not alone in this struggle... Such a shame to not be able to use Android Messages. Has anyone come up with a permanent fix yet? Does it work fine if you are on a none OOS ROM?

I followed Option A, rebooted to recovery, using TWRP cleared Dalvik/ART cache. Booted up and IT WORKS OMG IT WORKS!!!! Now I can stop using the Default messenger and Signal which splits my conversations and now only use Signal. I was seriously considering downgrading to 9 before coming across this post. Thank you OP.
Also anyone trying to test, I use the following site its sends an MMS to your phone.
https://www.twilio.com/mms

I'm so sick and tired of all this bull**** of A10, both GPS and MMS not working and nobody can tell why, and how fix this.

Related

Get MMS/Android Market working on Metro PCS Flashed phone?

I flashed my phone successfully over to MetroPCS, but MMS and the marketplace is not working. Data works however. Can anyone point me in the right direction?
Wow my first post!!!!
Damage Control V1.0 or v1.1 (which is based off of the Eris) wil get you there. Sadly, this rom is no longer being updated, so us MetroPCS Hero users are stuck. I have tried all the latest roms, but MMS will not work. I am even willing to try an Eris rom, but I have not seen any thread that mentions if it's possible or not.
Good Luck.
Hey, if your ROM supports phone codes, you'll have to configure MMS using DATA (3282) which should be entered into the phone keypad as one of these
##3282 <dial>
##3282#
##3282# <dial>
from there, the MMS server is listed. Flashing to a different ROM will reset this.
Check out this thread for MetroPCS provisioning..
http://forum.xda-developers.com/showthread.php?t=448955
Edit: Are you using a custom ROM, or is it stock? If the unit is rooted and on a custom ROM, I know that Fresh ROM does support these codes (and is just a great ROM in general). For future reference, d-shade included in his ROM thread, a program called "APN Backup & Restore" to backup MMS settings and restore them in a different ROM.
Thanks for your response.
The unit is rooted and on custom rom. I personnally have tried all of the latest ASOP and Sprint based roms available. I have used APN Backup & Restore to copy and restore my settings from Damage Control v1.1 rom. No Luck. I have tried changing the DATA settings. No Luck. SMS works, but MMS does not. From what I understand, Sprint based roms do not have the messaging structure that MetroPCS uses. Verizon does, and that is why Damage Control v1.1 (Eris based) works. Voicemail is also an issue with Sprint based roms for us MetroPCS users.
If someone has have success with a Sprint based rom with MetroPCS, please share.
In the HTC messaging app, under settings will be "Connection Settings" which will show the MMSC, but not allow you to change it. I have never gotten MMS to work using AOSP/stock Android messaging.
By entering basic provisioning (DATA/3282), EPST should let you edit all settings. Let me know if the dialer doesn't open EPST. When EPST opens and you enter your MSL for edit mode, the MMSC is listed under "Advanced". Once you change the MMSC and go to Menu>Commit Modifications, it will tell you "No changes made" unless you change another settings (I just change the SCI to something different) I was able to edit it on the Fresh ROM I posted earlier, and my carrier uses Verizon's method for messaging.
For the voicemail issue, refer to this post. Voicemail is usually the only issue I have flashing Sprint ROMs.
Thanks again.
Believe it or not, I have tried everything you suggested already. Despite that, I did try the rom you suggested again and double checked all my settings. I don't know what is different about the Eris rom, but Damage Control v1.0 or v1.1 is the only rom that is fully working for MetroPCS Hero users right now. This rom is great, but my only fault is that it is no longer being upgraded, and I cannot find an ESPRESSO lockscreen that prevents the menu button from unlocking the phone. I am not a big fan of the vanilla or other lockscreens.
Thanks.
Not sure what to tell you at this point, but I'm positive there isn't anything you could be doing wrong. I'll go ahead and try a Damage Control ROM and see what happens, since it is Eris-based. And I honestly don't blame you at all about your lockscreen preference. Thanks for your feedback, though. Are MMS and voicemail the only problems you're having when using a different ROM?
Yes. MMS and Voicemail are the only problems that I am having with other roms. Depending on the Rom, voicemail works if I flash the PHONE.zip file, but I still get the annoying voicemail connection message . With AOSP roms, the voicemail works perfectly. MMS does not work with either.
Since VM is a known issue, I'll just say to focus on MMS for now - is the MMS server in the thread I pointed out earlier the most recent one (that you're using on Danger ROMs)?
http://mms.metropcs.net:3128/mmsc
Click to expand...
Click to collapse
Yes it is.
For the record, this is the thread that I am following.
forum.xda-developers.com/showthread.php?t=730289
As I said before, I'm not on MetroPCS right now, so I have no way of testing any of their proxy information. There is only one other thread I've noticed so far, in the Eris forums.
ldl72 said:
Thanks for your response.
The unit is rooted and on custom rom. I personnally have tried all of the latest ASOP and Sprint based roms available. I have used APN Backup & Restore to copy and restore my settings from Damage Control v1.1 rom. No Luck. I have tried changing the DATA settings. No Luck. SMS works, but MMS does not. From what I understand, Sprint based roms do not have the messaging structure that MetroPCS uses. Verizon does, and that is why Damage Control v1.1 (Eris based) works. Voicemail is also an issue with Sprint based roms for us MetroPCS users.
If someone has have success with a Sprint based rom with MetroPCS, please share.
Click to expand...
Click to collapse
i was wondering if i could get some help, i dont care about mms but i would like to get data working on my hero which has talk and text working just fine. I had web and mms but i switched roms and they both stopped working. I've followed every tutorial to a tee and no results. I also tried manual qpst changes and all i managed to do was get a new error code about pcs vision incorrect password. Please someone help!

[Q] Rooted for the first time, lost any cellular connection. I need a step by step.

So I finally took the plunge today and rooted. I flashed the most recent Sprint version of ViperROM, and everything was going just fine and dandy, I was all giddy setting up my MoDaCo UI mods, etc, until I tried to send a text. Tried to send for 5 minutes, got the fail message. Well, that's weird. What about 3G data? Nope, nothing. Maybe the ROM is bad? I flashed the stock ROM by viperboy, also didn't work. Same problems. So now I'm stuck with no cellular connection and I need it soon. How do I fix it? (Note that I followed my tutorials step by step and everything works except cellular connection. Also note that it says I have service and that data is going in/out, but it's not actually sending/receiving anything. It seems that I need something called an RUU, but I have no idea what that is or where to get a correct one and how to flash it.
Please give me a step by step (I'm using TWRP if that matters), as this is my first time rooting or doing anything more advanced with my phone past advanced themes in Nova Launcher. I'll need links if you have them, or at least where to look. Please help me, because don't want to go back to stock after getting all my awesome tweaks already!
And yes, I have updated my PLR and Profile in the system updates menu, same results.
EDIT: I fixed it, yay! I tried clicking UICC unlock in the software update menu. It said no profile update available, and then it started working (it's actually faster than normal! ) It may have been the profile update that did it and it took a second to update, but it works now! Yay! I even rebooted to make sure it was going to stay after a shutdown, etc, and it did! I guess I should check all option before posting a thread next time... (If you can't tell I'm extremely happy it works!)
EDIT 2: It stopped working again :'(. Now I'm constantly losing the 3G connection that I "had" and messages and data only work about 10% of the time they say they're connected. Wifi still works. When I try updating the profile, it says it could not be updated and to try again later (this is after several tries and a reboot). I try to update the PLR and I get error code 1233. Apprently this is an HTC specific error with no know fix? I try to do the UICC unlock, and it gives me the same error as the profile message.
EDIT 3: It seems Sprint is having issues in my area, I will update again if they resolve it or reply to my tweet.
EDIT 4: They told me to go restart the booster thingy I have in my house, and now my connection is working for now...

[Q] Voicemail issues

Hey guys, since switching to the 4.3 roms my voicemail has not been working. If I leave a vm from my work phone it never reaches my actual phone or shows up in VVM. Even when I try to dial 1 and connect to my vm normally, it says that is an incorrect number.
Is there something I need to do to re-associate my vm number to my phone?
indiscriminant said:
Hey guys, since switching to the 4.3 roms my voicemail has not been working. If I leave a vm from my work phone it never reaches my actual phone or shows up in VVM. Even when I try to dial 1 and connect to my vm normally, it says that is an incorrect number.
Is there something I need to do to re-associate my vm number to my phone?
Click to expand...
Click to collapse
If for some reason even dialing your voicemail manually doesn't work, it sounds like there is a provisioning issue on your device, so you could try something. First try updating you profile: go to settings, system updates -all the way at the bottom-, and tap on update profile. If that doesn't work, I assume the option activate device doesn't work either since its a custom rom. So if that doesnt work, then try flashing the stock RUU, and run activate device, this will force your device to re download all the provisioning data for your account. Let me know if either of those methods works.
matinm90 said:
If for some reason even dialing your voicemail manually doesn't work, it sounds like there is a provisioning issue on your device, so you could try something. First try updating you profile: go to settings, system updates -all the way at the bottom-, and tap on update profile. If that doesn't work, I assume the option activate device doesn't work either since its a custom rom. So if that doesnt work, then try flashing the stock RUU, and run activate device, this will force your device to re download all the provisioning data for your account. Let me know if either of those methods works.
Click to expand...
Click to collapse
When I try to update my prl it says "Unfortunately vDM Client has stopped." and the Activate is there but when doing it the message says "Sorry we experience a system problem during your task. Please dial *2 for psrint customer care."
The phone works in every other capacity fine.
indiscriminant said:
When I try to update my prl it says "Unfortunately vDM Client has stopped." and the Activate is there but when doing it the message says "Sorry we experience a system problem during your task. Please dial *2 for psrint customer care."
The phone works in every other capacity fine.
Click to expand...
Click to collapse
What rom are you using? you could try flashing the stock rooted rom and then try doing that:
http://forum.xda-developers.com/showthread.php?t=2467607
Look at the second post for the stock rooted deodexed rom. Flash that, it has no modifications other than being rooted and deodexed. When you flash it then try running activate device. Let me know what happens
matinm90 said:
What rom are you using? you could try flashing the stock rooted rom and then try doing that:
http://forum.xda-developers.com/showthread.php?t=2467607
Look at the second post for the stock rooted deodexed rom. Flash that, it has no modifications other than being rooted and deodexed. When you flash it then try running activate device. Let me know what happens
Click to expand...
Click to collapse
The first one I flashed was Venom, but it had some stability issues so I have swapped to Stock w/ Goodies earlier today. I will try to flash the complete stock later today. Is this like the old issues on the LTE Evo with provisioning where we had to occasionally call Sprint to do it?
Honestly i have no idea. And i doubt it. I cant see why you would need to call sprint. See when you activste your device it downloads everything necessary for provisioning so unless your phone is doing something wacky i doubt activating the device will fail. So yeah just flash the full stock rom and reactivate. It should work.
Sent from my HTCONE using Tapatalk
matinm90 said:
Honestly i have no idea. And i doubt it. I cant see why you would need to call sprint. See when you activste your device it downloads everything necessary for provisioning so unless your phone is doing something wacky i doubt activating the device will fail. So yeah just flash the full stock rom and reactivate. It should work.
Sent from my HTCONE using Tapatalk
Click to expand...
Click to collapse
This did end up having to be resolved by Sprint, called into their support and they had to remove, refresh, and reapply my voicemail. Took about 5 minutes and everything worked again and all of my voicemailes I had missed showed up as well.
indiscriminant said:
This did end up having to be resolved by Sprint, called into their support and they had to remove, refresh, and reapply my voicemail. Took about 5 minutes and everything worked again and all of my voicemailes I had missed showed up as well.
Click to expand...
Click to collapse
For future reference you can also try this. If you send a blank voice mail to [email protected] through the VVM app it will usually fix the problem. Had to do this on a friends phone the other day.

flashed LG G2 to PP and call log does not work, any thoughts?

I saw several threads regarding this issue (no call log - no incoming/outgoing/missed) and all appear to point to issues in phone app bundled with stock G2 ROM and having nv only flag when flashing to pp (only using 3g on pay go plan - of course, I could upgrade my plan to $29 to get 4g, but I never use data on my phone also I do not really use phone for calls/texts whole lot either).
So, I DID hear that installing other ROMs resolve this. However, I am GUESSING that loading other stock rom variants will PROBABLY not help (of course, if you know of one that works, let me know), so I am considering ROMS other than the ones based on stock G2 ROM.
Does anyone know whether G3 based roms (cloudy G3), or AOSP roms fix this issue?
Now, I did try to load several replacement dialer/contact apps and that did NOT help so it must be something deeper.
I guess if nobody have experience, I guess I will try it out.
BTW, My rom is 4.4.2 stock build 24A. Do I need to flash KK baseband before going to Cloudy G3?
(4.4.2 is already a Kitkat, correct?)
I already have root and have TWRP installed (which means that I can install ROMs in alternate slots, correct? Sorry, I am coming from Droid RAZR which works that way)
Thanks.
Got the call log fixed by flashing G3 ROM.
The 3g phone flash was kept without any issues.
Now the call log works, but stock SMS still does not work, had to install textra and it works fine.
After installing G3 ROM, the MAC address changed to something funky, my wireless mac filtering was going crazy and I am assuming that due to duplicate mac address, my internet occasionally got cut off (like watching youtube vid, etc).
I fixed this issue by:
edit: /data/misc/wifi/config
file, replace
cur_etheraddr=xx:xx:xx:xx:xx:xx
where the xx'es represents your actual MAC address (what it originally was).
Now, I did it before and it kept putting back the phantom address right back. LOOKS like this file gets generated upon reboot from some script, but looks like the reading off the MAC address from wifi card is not working correctly or something.
KEY for me was, after updating the file, set the file permission to read only (r-xr-xr-x). I used the ES File Explorer to set the permission.
And then reboot the phone and wifi will come back with correct MAC address.

Backing Up My Note 9

I have GBWhatsApp Installed on My Stock ROM (didn't do anything yet xD)
I am facing a screen issue on my phone after the update in 2020. I tried searching everything on web but could not find anything to solve it. I was thinking to flash the Stock Firmware again but I have some issues.
I have my WhatsApp number which was closed in 2020, but my WhatsApp is still working well on that number due to which I never tried to update the OS. I have lot of imp chats & all my work is still going on that number via WhatsApp (GbwhatsApp)
Now I am like fed-up of this issue and was thinking to flash a new custom ROM. But the issue comes with the WhatsApp thing.
Is is possible to backup the whole app with its data? As its almost 60gb of data which I cannot delete plus cannot lose that number too.
I am back on XDA after almost 5yrs, earlier there used to be a APP called Titanium Backup. But i don't know how can I do it in my current state.
Can someone please help me on the same.
T.I.A
What about this?:
How to change your phone number | WhatsApp Help Center
faq.whatsapp.com
ze7zez said:
What about this?:
How to change your phone number | WhatsApp Help Center
faq.whatsapp.com
Click to expand...
Click to collapse
I don't have access to that number its closed in 2020. But whatsapp is still working. Cannot get OTP for same. Plus I cannot change that number because of my business ☹
Ph3rOn!xX said:
I don't have access to that number its closed in 2020. But whatsapp is still working. Cannot get OTP for same. Plus I cannot change that number because of my business ☹
Click to expand...
Click to collapse
You can't just do one thing:
transfer the data to another phone so it's still available.
The rest you can if you want.
ze7zez said:
You can't just do one thing:
transfer the data to another phone so it's still available.
The rest you can if you want.
Click to expand...
Click to collapse
But how can I transfer the chats. Plus I need to use that same number on whatsapp. I won't be able to get the otp now ☹

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