Related
Having had my LG 2x for a bout a week now I have come to find that it suffers from 2 issues I find annoying, and bordering to simply slack in making from the side of LG. Issues such as those should simply NOT excist on a phone such as this one :/
1:
I use my WiFi at home but sometimes I see that I am NOT connected to it and go into WiFi settings only to find that it says my network is "Disabled". How has it become disables, and why is the questions I would like to ask. I would like to know what causes the phone to think that.
Again my former phone was an HTC Desire and it used and connected to my WIFi network without any problems or issues leading me to suspet that this error is simply caused by LG either by fault in the hardware or a bad software that they released their phone with.....
2:
Sometimes if WiFi is actually enabled I will not be allowed to toggle on regular mobile data. The phone replies with the message "WiFi Connection open, cant open Mobile data" or something of that sort. I have gotten that message a few times over the last week and it comes regardless of whether or not my phone is actually connected to a WiFi Network or not.
Which basiclaly means that I cant use mobile data without first disabling my WiFi, reenabling mobile data and then reenable WiFi and then it works again.... for the time being.
Sometimes the phone also just disables mobile data on its own meaning I cant get any data connection unless I do the procedure above again. Its simply annoying and something that just shouldnt happen on a phone of this caliber . And with that comment I mean both the issues, because its simply not supposed to hapen for a phone in this price range or of this caliber.
All in all it seems more like LG cutting corners to be the first ones to release a Tegra2 phone. Cutting corners meaning that we have to content with a phone full of errors and bugs
I am having the same Wifi issue, it disconnects for no reason.
Hopefully this will get fixed soon in a 2.3 update. This minor wifi bug does not irritate me that much, the phone otherwise is a beast.
MeX_DK said:
1:
I use my WiFi at home but sometimes I see that I am NOT connected to it and go into WiFi settings only to find that it says my network is "Disabled". How has it become disables, and why is the questions I would like to ask. I would like to know what causes the phone to think that.
Click to expand...
Click to collapse
I had the same problem. It was caused by the wireless security/encryption method used in my router. I changed it from WPA2 Personal to WPA2 Personal Mixed, and now the router no longer disconnects my phone from the Wi-Fi. So try that.
You could disable the router wireless security entirely just to test ...
MeX_DK said:
2:
Sometimes if WiFi is actually enabled I will not be allowed to toggle on regular mobile data. The phone replies with the message "WiFi Connection open, cant open Mobile data" or something of that sort. I have gotten that message a few times over the last week and it comes regardless of whether or not my phone is actually connected to a WiFi Network or not.
Which basiclaly means that I cant use mobile data without first disabling my WiFi, reenabling mobile data and then reenable WiFi and then it works again.... for the time being.
Click to expand...
Click to collapse
Well, I never leave the 3G connection on if I dont use it, so I can't answer you there. But Wi-Fi have greater priority than 3G. This means that enabling the 3G connection when having the Wi-Fi on and connected does not do anything. The 3G connection will only connect when the Wi-Fi is disabled.
It was the same on my former HTC Desire.
ULJ said:
I had the same problem. It was caused by the wireless security/encryption method used in my router. I changed it from WPA2 Personal to WPA2 Personal Mixed, and now the router no longer disconnects my phone from the Wi-Fi. So try that.
You could disable the router wireless security entirely just to test ...
Click to expand...
Click to collapse
Sorry if I am a bit blunt. But that security setting has worked up till the point where I got my LG 2x, it works between all my laptops, on my SE G900, and worked flawlessly when I had my Desire, ie then its LG's issue and they just need to fix it.
IMO I can live with it getting tits up once in a while, AS LONG as it is fixed when LG releases Gingerbread. LG should however be asked why the phone "disables" the connection.
But I just checked my AP and its present setting is WPA2/WPA Mixed Mode. And the other "options" I have is: WPA2 Personal, WPA Personal, WPA2/WPA Enterprise Mixed Mode, WPA2 Enterprise, WPA Enterprise, WEP, RADIUS and Disabled.
ULJ said:
Well, I never leave the 3G connection on if I dont use it, so I can't answer you there. But Wi-Fi have greater priority than 3G. This means that enabling the 3G connection when having the Wi-Fi on and connected does not do anything. The 3G connection will only connect when the Wi-Fi is disabled.
It was the same on my former HTC Desire.
Click to expand...
Click to collapse
I think you misunderstood me there . WiFi is turned on, but NOT connected, ie it should default to 3G data. But if I click my icon to turn on 3G data I just get told that it can't because WiFi is active, which it isn't since its not connected to any Access Point.
When I leaves my apartment I leave my Wifi on, and the second I leave the reception area of my AP the phone automatically switch to 3G data and back to WiFi again when I return. And thus I tend to keep both "on" to allow that seamless transition. In effect I could technically just disable my WiFi and stay on 3G considering I have a 25 Gig limit, but using my WiFi at home is just so much faster
MeX_DK said:
...and [security] Disabled...
Click to expand...
Click to collapse
...well that will address the symptoms...
I have the "disabled" status occasionally on my phone. It's triggered by 3 unsuccessful login attempts to the AP. This can happen if you're on the very edge of WiFi range but not sure that applies in your situation.
djmcnz said:
...well that will address the symptoms...
Click to expand...
Click to collapse
Where did i say that? the "...and [security] Disabled..." part, because I checked over my posts and I don't see it anywhere >_<
djmcnz said:
I have the "disabled" status occasionally on my phone. It's triggered by 3 unsuccessful login attempts to the AP. This can happen if you're on the very edge of WiFi range but not sure that applies in your situation.
Click to expand...
Click to collapse
Well it might be that error that I am falling for then, but its just strange that the LG stalls, while my HTC Desire didn't seem to care and just grabbed the connection.
I wonder if there is some way to change it to try like 100 times or just completely ignore the limit and keep trying till it gets through.
I just had the "Disabled" issue again while sitting at home and being what 2 feet from the APN, so its certainly NOT a range issue :/
Hopefully this gets fixed with Gingerbread or I might go looking for another phone.
i have this problem with my folio and my 2x....
disabling wifi and enabling wifi helps.
for my folio i can say its a screen sleep issue(something messing with wifi as well,no solution afaik).
so if im downloading stuff and the screen goes to sleep my download stopps.
sometimes it resumes after wakeup, and wifi works fine, sometimes not.
for my folio the solution was to use the dockingstation, couse then it changes to a clock, and the screen doesnt time out.
today at work i was downloading stuff over my 2x, and expierienced the same strange behavior.
dont really know if its related(both tegra2 devices so it could be), but the occurance is too similar.
MeX_DK said:
But I just checked my AP and its present setting is WPA2/WPA Mixed Mode. And the other "options" I have is: WPA2 Personal, WPA Personal, WPA2/WPA Enterprise Mixed Mode, WPA2 Enterprise, WPA Enterprise, WEP, RADIUS and Disabled
Click to expand...
Click to collapse
djmcnz said:
...and [security] Disabled...
...well that will address the symptoms...
Click to expand...
Click to collapse
MeX_DK said:
Where did i say that? the "...and [security] Disabled..." part, because I checked over my posts and I don't see it anywhere >_<
Click to expand...
Click to collapse
In publishing [ ] is used to insert words required for context....
Well disabling security will do me no good at all considering I dont want to leave my wireless network sitting open like leaving my house unlocked.
So no thats not really an option... sorry :/
Of course not, but have to tried? My earlier, and now, is that your problem may be caused by the security on your router. It was a problem I experienced.
I have not tried yet. Because if i turn off the security and my phone then stays connected then its not a solution >_<. Its still an issue that the phone is causing.
BUT that said I would need to leave the security off my wireless for at least a week in order to really get any reliable data on whether or not its the security setting in the router that causes the issue (But I think rather not when all other phones has no problem with it). And sorry to say this, but im not leaving my internet open for a week to determine whether or not disabling my security makes my phone able to stay connected.
My HTC Desire could get connected and never disabled WiFi on it self. And the LG 2x does it. Ergo it must be an issue on the phone when it is the only phone in and around me that causes that issue.
have you tried changing the pw to a shorter one? in the shop where i work, some devices have problems with long passwords. some just connect to the router with the 10 char pw. connecting to the other router(20char pw) is sometimes a problem. the two routers are the same modell.
EDIT just tried it with the optimus, both router work, so this wont be an solution. sorry
Hey guys,
So I just got my brand-spanking new HTC One today. I upgraded from the Evo LTE, and I already love it.
But there's one thing that has been really frustrating to me for the few hours I've owned this phone... It has major WiFi issues.
My One can see the WiFi network, can connect to it, but wont give an internet connection! It's so frustrating!
My Evo LTE, being connected to the same WiFi network, connects to the internet with no problem at all.
A temporary fix is to turn off the WiFi radio, then turn it back on. As a result, I would connect to the internet for a minute or so, then it would disconnect from the internet (it's still connected to my WiFi network, and it recognizes it, and it gives no messages about the connection suggesting that something is wrong with my router/connection).
I changed the frequency bands, but they all have the same issue. I have enabled "Best Wi-Fi performance" and "Keep Wi-Fi on during sleep."
I've also reseted my router numerous times... No luck.
Is anyone else having this issue, or did I just get a lemon? Can anyone think of a possible solution?
Thanks!
no issues here with my one and my netgear r6300 ac router.
Wi-Fi has been fantastic for me on my one. My evo LTE if you remember had the issue of wi-fi just shutting off after the phone was asleep. That was fixed in an update but even after that was fixed my evoLTE would show it's connected but data would not work. So I would have to toggle it on & off. I also had an issue with my sense widget not working and getting stuck. I was really starting to dislike the evoLTE because of it since your notifications quit working if your wi-fi was not connected correctly. I put up with crappy wi-fi for almost a year, mainly because I knew if I took it into Sprint they would say everything works perfect I just didn't wanna deal with. I know it's extremely frustrating to not have your wi-fi work correctly. My advice see if you can get a hold of another HTC one to test side by side. If it's a hardware issue you should get it swapped. You could also try hard resetting. I use a a WRT54GL with tomato at home and a Asus N66U at work, both have performed awesome with my one.
I have _exactly_ the same issue with my One. I have no idea if it's a software or a hardware problem. Tried a hard reset just yet, but it didn't seem to make a difference.
Really frustrating indeed, since the One is not very good available in the Netherlands yet, so if I return it, I might have to wait a few weeks to get a new one. I've tried it with at least 6 completely different WiFi networks, but the problem occurs with every one of them.
Only issue I have had with the WiFi thus far is it doesn't seem to have the pickup up range compared to my other phones and tablets.
WiFi on mine is insanely crazy! Picks up signal way better than any other device I've ever owned. Might be the kernel I'm running. Try it out! Look in the original dev thread.
Sent From My HTC One, On The Now Network From Sprint!
thecreative121 said:
Only issue I have had with the WiFi thus far is it doesn't seem to have the pickup up range compared to my other phones and tablets.
Click to expand...
Click to collapse
I've noticed this as well. Areas in my office where I could get a decent wifi signal with my 3D I am dropping wifi completely with the One.
Router brand/model? Firmware version? WEP/WPA/Open? 2.4Ghz, 5Ghz or dual band? Channel (more relevant on 2.4 than 5)?
Does your phone get a valid IP? Check on the phone itself then the router under DHCP (assuming normal configuration, IP should begin 192.168.*.*)
Can you ping any internal node (ie your router) or external node (ie google.com or the IP to google)?
If your router has WEP/WPA enabled, switch it to Open solely for testing the connection.
Sent from my HTCONE using xda app-developers app
StrikkerXX said:
Hey guys,
So I just got my brand-spanking new HTC One today. I upgraded from the Evo LTE, and I already love it.
But there's one thing that has been really frustrating to me for the few hours I've owned this phone... It has major WiFi issues.
My One can see the WiFi network, can connect to it, but wont give an internet connection! It's so frustrating!
My Evo LTE, being connected to the same WiFi network, connects to the internet with no problem at all.
A temporary fix is to turn off the WiFi radio, then turn it back on. As a result, I would connect to the internet for a minute or so, then it would disconnect from the internet (it's still connected to my WiFi network, and it recognizes it, and it gives no messages about the connection suggesting that something is wrong with my router/connection).
I changed the frequency bands, but they all have the same issue. I have enabled "Best Wi-Fi performance" and "Keep Wi-Fi on during sleep."
I've also reseted my router numerous times... No luck.
Is anyone else having this issue, or did I just get a lemon? Can anyone think of a possible solution?
Thanks!
Click to expand...
Click to collapse
Had the exact same problem. Only thing that fixed it was switching my router encryption from WPA to WEP. Works like a charm now. Best of luck.
Sent from my HTCONE using xda app-developers app
Same problem and my solution
I had the same problem. Finally I tried to reset the phone without putting all my google-account info back. Then the wifi works fine. After that a Added my google-account and can enjoy my new HTC one. The phone is really good!
Note that in this way I didn't get all my setting back from my google account (like access points), but at it is working!
StrikkerXX said:
Hey guys,
So I just got my brand-spanking new HTC One today. I upgraded from the Evo LTE, and I already love it.
But there's one thing that has been really frustrating to me for the few hours I've owned this phone... It has major WiFi issues.
My One can see the WiFi network, can connect to it, but wont give an internet connection! It's so frustrating!
My Evo LTE, being connected to the same WiFi network, connects to the internet with no problem at all.
A temporary fix is to turn off the WiFi radio, then turn it back on. As a result, I would connect to the internet for a minute or so, then it would disconnect from the internet (it's still connected to my WiFi network, and it recognizes it, and it gives no messages about the connection suggesting that something is wrong with my router/connection).
I changed the frequency bands, but they all have the same issue. I have enabled "Best Wi-Fi performance" and "Keep Wi-Fi on during sleep."
I've also reseted my router numerous times... No luck.
Is anyone else having this issue, or did I just get a lemon? Can anyone think of a possible solution?
Thanks!
Click to expand...
Click to collapse
theo.hendriksen said:
I had the same problem. Finally I tried to reset the phone without putting all my google-account info back. Then the wifi works fine. After that a Added my google-account and can enjoy my new HTC one. The phone is really good!
Note that in this way I didn't get all my setting back from my google account (like access points), but at it is working!
Click to expand...
Click to collapse
OMG, you saved my life. This was it!
I just received my gen 2 moto x last night and am having trouble connecting to Wifi at work. It connects to my home network and one of my work networks just fine, but when I try to connect to the work network I need it to connect to the signal strength drops to "poor" as soon as I press connect. My home network and work network both are password protected. I've verified the password and have the same connection settings as my friend's gen 1 moto x, which connects properly. The work network has excellent signal at all times when I am not trying to connect to it. It just keeps cycling from "connecting" to "saved."
Has anyone else experienced this or know a workaround? I found this but this is for a gen 1 (I'm not sure if that would help) but I'm not rooted so I don't have access to phase 2 authentication. http://forum.xda-developers.com/moto-x/moto-x-qa/wifi-signal-drops-trying-to-connect-t2872241
Thanks,
Mike
mikekory87 said:
I just received my gen 2 moto x last night and am having trouble connecting to Wifi at work. It connects to my home network and one of my work networks just fine, but when I try to connect to the work network I need it to connect to the signal strength drops to "poor" as soon as I press connect. My home network and work network both are password protected. I've verified the password and have the same connection settings as my friend's gen 1 moto x, which connects properly. The work network has excellent signal at all times when I am not trying to connect to it. It just keeps cycling from "connecting" to "saved."
Has anyone else experienced this or know a workaround? I found this but this is for a gen 1 (I'm not sure if that would help) but I'm not rooted so I don't have access to phase 2 authentication. http://forum.xda-developers.com/moto-x/moto-x-qa/wifi-signal-drops-trying-to-connect-t2872241
Thanks,
Mike
Click to expand...
Click to collapse
Exact same problem. Fine at home and everywhere else. Spent a couple hours this week on the phone with Moto. They keep saying it's the network, yet everyone else is on it. They say update firmware and open MAC. Both of which are done.
This is the message in the Access point every 3 seconds when my phone is trying to connect...
"Client Deauthenticated: MACAddress:9c:d9:17:a1:c8:51 Base Radio MAC:b8:62:1f:ad:5e:90 Slot: 0 User Name: unknown Ip Address: unknown Reason:Unspecified ReasonCode: 1"
My wife's phone drops WiFi in favor of 4G LTE at home. I have to turn off data to connect to WiFi but it eventually drops the WiFi. I'm still waiting on my pure edition so I'm not sure if its just her phone or if its a common problem.
bradley26 said:
My wife's phone drops WiFi in favor of 4G LTE at home. I have to turn off data to connect to WiFi but it eventually drops the WiFi. I'm still waiting on my pure edition so I'm not sure if its just her phone or if its a common problem.
Click to expand...
Click to collapse
This!
I have this problem all the time ON multiple networks, its very frustrating
Mines will disconnect from my 5ghz when the screen goes off and reconnects when turned on, works fine on 2.4ghz. I have a Nighthawk ac1900 so the phone is definitely the problem.
Sent from my Hammerhead
This is related to 802.1X, We have it implemented Radius and 802.1X at work and it doesnt connect. But the same AP has a guest SSID which has no protection and a separate vlan which has access only to internet and it works fine.
giovannirc said:
This is related to 802.1X, We have it implemented Radius and 802.1X at work and it doesnt connect. But the same AP has a guest SSID which has no protection and a separate vlan which has access only to internet and it works fine.
Click to expand...
Click to collapse
Sounds like this could be my problem. We have 4 networks we can login to, but they are all broadcast from the same access point. One says "secured with 802.1x" and is for laptops, two say "secured with WPA/WPA2" and are for cell phones/other, and the final is unsecured. I can only connect to the unsecured network.
So does it sound like it's the phone that's refusing the network, the network is refusing the phone for something the phone is sending back to it, or the network is refusing the phone for another reason?
I'm having this same issue. 1st Gen Moto X sitting right next to 2nd Gen, and the 1st Gen is connected while the 2nd Gen can't.
I'm having the exact same issue. It appears the problem is that older Cisco firmware doesnt support 802.11w, which is what the moto x 2014 uses by default. Here is a thread where a moto rep explains it to Cisco - https://supportforums.cisco.com/discussion/12331486/connectivity-issues-cisco-controllers-and-pmf-enabled-moto-x-gen-2
My girlfriend and I have this phone and we had a similar problem. It would connect/reconnect like a billion times before staying connected on our home network but connect fine on other networks. I tried several solutions but the one that worked was changing the channel on the router. I live in an apartment building and there are a lot of WiFi networks around me so I figured that might be causing some interference. I changed my channel from 6 to auto (it automatically jumped to 11) and now it connects instantly and is solid. What's weird is I tried channels recommended by WiFi analyzer and my other devices would connect just fine but the Moto X's couldn't even see the network in the list when it was on a lot of channels like 12, 13, and 14.
Seems like a weird WiFi radio firmware bug to me.
Is there a client side fix for this?
I just ran into the problem at my work. It is a major hospital. They are not going upgrade their cisco firmware so a couple of people's personal phones are able to connect to the network.
WiFi in general is bad on the X2014 and I am reading the same in the Droid Turbo forums.
Sent from my XT1095 using XDA Free mobile app
What!? Really?
I've not had a single issue with WiFi connectivity. I'm an IT professional so heavily reliant on WiFi.
will54880 said:
WiFi in general is bad on the X2014 and I am reading the same in the Droid Turbo forums.
Sent from my XT1095 using XDA Free mobile app
Click to expand...
Click to collapse
Wutang200 said:
I've not had a single issue with WiFi connectivity. I'm an IT professional so heavily reliant on WiFi.
Click to expand...
Click to collapse
I never had a WiFi problem with the Moto X 2014 until today at work. It wouldn't connect to a few different clients Wireless APs. At the first client site I power cycled the phone and WiFi still wouldn't connect. I then went to another client site and once again it would no longer connect. I power cycled again and this time it connected just fine albeit Bluetooth was acting funny and not connecting to the Moto 360. After cycling Bluetooth off and on again the 360 finally connected. Not sure if this is an actual issue or just dumb luck. I wonder if anyone that was having WiFi issues with this phone also has a Moto 360 connected via Bluetooth?
I don't own a 360 and my bluetooth is normally switched off unless I'm streaming music at home.
I know none of what I am about to write will solve anyone's issue but sharing my experiences mught help understand you're not alone. I wander between as many as a dozen different wifi networks daily. I manager a 63 room hotel on 7.5 acres where we are currently running EnGenius EAP350 AP's broadcasting in 2.4mhz band ONLY using .11bgn. I set the entire network to use one SSID so roaming is, in theory, problem free. My XT1095 has not had any issues at all here on property.
I also have my personal network in the lobby and main building under 2.4/5/.11AC side by side with out guest network. No issues bouncing around. I honestly expected issues but have found none.
There is one issue I have found in Android in general which can happen randomly, or I have not been able to induce the behavior only recognize it. Occasionally when I move from one building to another Android (ICS forward for sure) will forget which actual AP it's after and just hang. My solution is to tell the device to forget that node then once forgotten the network, of course, shows up in the list. I then select it and boom we're back in business.
I do have issues when I visit a network at say, the grocery store which requires accepting an EULA...the device simply will hang Wifi wize, even when I delete and reconnect I won't get the note to open the authorization page. I end up just killing wifi and going with LTE.
I get the same behaviors from all my phones ICS though Kitkat, don't have Lollipop yet darn it!!
I have long been frustrated with this weirdism from Android but have reached a point of M.A.D. with my devices but never found a solution.
I have noted I have the most issues by far with Cisco/Linksys devices. It has been almost assured that if I have an issue it's one of those routers running an older firmware version (amazing how many AP/routers use default password settings...I mean, really???)
Not 100% sure it's a firmware only issue but I do think it's some common bit of hardware in an AP/Router which can go spastic for some reason preventing Android from figuring out how to remain or get connected. I even had one of the EnGenius AP's go nuts, a fast swap with a freshly configured AP resolves but, again, still does not identify or solve the problem
I also sense there is some oddness deep in the bowels of Android's wifi/networking subsystem which just was never written correctly and may never be fixed.
Last I run and app called Wifi Analyzer by Kevin Yuan, it helps me a GREAT deal because I can target a specific AP/node to connect with. Android versions often defeat this by not remaining connected to that desired target AP and switching to something else. Here is where I think some of the issues with wifi connectivity live...Google MUST spend some time refining their wifi subsystem.
No matter this is a Very frustrating issue when it happens. My best solution has always been to forget the current connection then reconnect with it again once it reappears. Better yet use Wifi Analyzer or similar app to target a specific AP/node and connect/forget from inside the app, that really does seem to help, mostly...sigh, I know, sorry...
This WiFi issue is really aggravating. I have tried so many things:
1. Rebooting Router
2. Powering Off/On Phone
3. Turning WiFi Radio Off/On
4. Resetting Phone Cache Partition
5. Using WiFi analyzer and setting my router to various channels manually
6. Changing Router SSID
7. Forgetting SSID on phone and re-adding it
8. Verifying MAC Filtering is not enabled
9. Enabling MAC filtering and specifically allowing phone MAC address
10. Disabling "Avoid Poor Connections" in WiFi settings
11. Manually setting WiFi frequency band to 2.4ghz in phone settings
12. Disabling "WiFi Optimization" in phone settings
23. Changing WiFi direct and BT phone names (yeah, a big stretch, but I read somewhere that this worked)
24. Installed updated firmware on my ASUS RT-N12D1 (3.0.0.d.376_3602)
25. Disabled WPS on router
26. Switched router between Auto, Legacy and N-Only
27. Disabled Authentication and Encryption on router, just an "Open" connection.
After all of this, the phone still has WiFi connectivity issues. Sometimes after a phone power cycle it will connect to WiFi, but never for very long. Every other device I have connects to the WiFi without issues. I just got the Moto X a few days ago (AT&T version) and this is the first time I have ever had a device with WiFi connectivity issues like this. Very aggravating. There is clearly something wrong with either the hardware, or software on the phone.
There are some other oddities. When it won't connect to WiFi, there is something strange with the phone. Its not like it just can't connect or stay connected to WiFi, but somehow it seems like the WiFi is in a stalled state. Sometimes it won't show any WiFi networks and just says "Searching for WiFi networks..." until I turn off wifi and turn back on again. Then as soon as it turns back on, it will show the nearby SSID's, and try to auto-connect to my router, but after a few seconds it shows "Disabled" under the SSID. Then after a few seconds the disabled goes away, and it just shows the SSID name. It also won't let me change the WiFi Direct phone name while the WiFi is in this state, it gives me an error saying "Failed to rename device", followed by "Group Creation Failed". However, when I am actually connected to WiFi, I can rename the WiFi direct name just fine. So its not just simply an issue with bad radio signal or something, but something more serious, like the WiFi state is hung or something. If I can't resolve this in another day or two, I am going to have to return the phone, and hopefully a replacement will work. If not, I might have to get something other than a MotoX because I can't not have WiFi while at home and work.
---------- Post added at 12:29 PM ---------- Previous post was at 12:10 PM ----------
I found a way that seems to work to connect to WiFi. To clear, this isn't a fix for the data-sync issue that some people are having, or poor signal, but the issue where you can't connect to an SSID, and there is no error or anything.
1. Hold Down Power Button
2. Turn Airplane Mode On
3. Turn Wi-Fi On
4. Connect to SSID
5. Press Power Button down again
6. Turn airplane mode "Off"
I have now tried this several times, and it works everytime. If I turn off Wi-Fi and back on again, it won't connect, until I do the airplane mode trick. I don't know who to give credit for this, I have spent days and hours searching, and I remembered reading that from somebody else, but not sure where, so this is not my fix, I am just posting it here as it seems to work.
This issue is strange, and must be some combination of Android, and Motorola software/hardware/firmware configuration. I hope they get this fixed, but it at least now, this temporary fix will work whenever WiFi is not connecting.
For those of you getting WiFi connectivity problems, it could be related to your router setup. Download an app called InSSIDer and run a scan, then choose a channel that's not being used but make sure it's 5 channels higher or lower. For example, if it detects 3 networks on channels 3, 5 & 6, then you want to choose channel 10 or 11. If it detects one network on channel 6, then you should choose channel 1 or channel 10 or 11.
I noticed issues like this when I bought my Nexus 4 after my iPhone 4. Android devices seem to ship with rubbish WiFi radios.
Like I've mentioned before, I've not experienced a single disconnection with my phone either at home, work, in laws, coffee shops or anywhere else ever. Same with my first gen Moto X.
Mine is slightly different. Now and then, after power cycling or rebooting, it forgets all the WiFi passwords. Not every time. Just now and then.
Also sometimes it's quite fast, some slow. My wife's firs gen is pretty constant.
I just got the new monster nexus 6 and I have a wifi problem where it simply will not connect to my work network. It doesn't say authentication problem it just pops back and forth between "saved" and "connecting". I was able to connect to my home network no problem and there's no issue with access control. They're both WPA2 and I've quadruple checked the password. I also know it works on everyone else's phones so it seems there's just some unknown issue with getting the nexus 6 to connect. Can't imagine anyone has any good ideas but has anyone else seen wifi problems with their nexus 6?
I've done the easy stuff like reboot phone and forget and re-enable network and manually enter network but wondering if there's some kind of bug. It doesn't even say "authentication problem" when i try a wrong passcode for ages but it eventually will. Very strange stuff
Does the work wireless have any sort of mac address filtering enabled? And available DHCP address leases? Those would be the two things that pop up in my head first.
SimonTuffGuy said:
Does the work wireless have any sort of mac address filtering enabled? And available DHCP address leases? Those would be the two things that pop up in my head first.
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The IT guy didn't seem to think there was MAC filtering and I wouldn't think so as I had my nexus 5 here a while back but I'll probably test tomorrow by bringing in my N7 2013 that's never been in the office and now has lollipop and see if it gives me trouble as well.
I'll have to learn more about terminal commands and see about the logcat as well to see if there's any hints why it's failing. Haven't got that deep into that in years though.
Having a different WiFi issue... Mine will connect, show great signal, but the connection is not great. Pages eventually come up, but response is so slow... Only device that behaves this way. Not sure if it's a compatibility issue with my rourer or a crappy driver on the nexus or hardware. I'll need to see if the problem is just my home or all WiFi connections...
Same issue here
I have the same issue with my N6 , i cant connect to the WIFI at work it goes from "connecting" to "saved" the security is PEAP. But my Home wifi works fine.
with my One+ one I dont have this issue
auggie84 said:
I have the same issue with my N6 , i cant connect to the WIFI at work it goes from "connecting" to "saved" the security is PEAP. But my Home wifi works fine.
with my One+ one I dont have this issue
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Here's hoping it gets fixed with the 5.0.1 update.
It Works now!
youareme7 said:
Here's hoping it gets fixed with the 5.0.1 update.
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Just got the 5.0.1 update and WIFI is working Now.
whelmar said:
Having a different WiFi issue... Mine will connect, show great signal, but the connection is not great. Pages eventually come up, but response is so slow... Only device that behaves this way. Not sure if it's a compatibility issue with my rourer or a crappy driver on the nexus or hardware. I'll need to see if the problem is just my home or all WiFi connections...[/QUOT
same problem here.....I'm unable to understand if is my nexus 6 (hardware issue ) ....upgrading to 5.0.1 didn't solve the problem
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ilpolpi65 said:
whelmar said:
Having a different WiFi issue... Mine will connect, show great signal, but the connection is not great. Pages eventually come up, but response is so slow... Only device that behaves this way. Not sure if it's a compatibility issue with my rourer or a crappy driver on the nexus or hardware. I'll need to see if the problem is just my home or all WiFi connections...[/QUOT
same problem here.....I'm unable to understand if is my nexus 6 (hardware issue ) ....upgrading to 5.0.1 didn't solve the problem
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Turns out the problem I had was due to my dlink router. Changed it out and the issues went away. I didn't have any Wi-Fi issues at work or at public Wi-Fi, so I took the chance that it was a compatibility thing with my router. It was...
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Nexus 6 wifi authentication problem
youareme7 said:
I just got the new monster nexus 6 and I have a wifi problem where it simply will not connect to my work network. It doesn't say authentication problem it just pops back and forth between "saved" and "connecting". I was able to connect to my home network no problem and there's no issue with access control. They're both WPA2 and I've quadruple checked the password. I also know it works on everyone else's phones so it seems there's just some unknown issue with getting the nexus 6 to connect. Can't imagine anyone has any good ideas but has anyone else seen wifi problems with their nexus 6?
I've done the easy stuff like reboot phone and forget and re-enable network and manually enter network but wondering if there's some kind of bug. It doesn't even say "authentication problem" when i try a wrong passcode for ages but it eventually will. Very strange stuff
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Having the exact same problem on my nexus 6. I do however get a warning 'authentication problem'. Re-entering password doesn't help. A reboot fixes the problem. Does not occur on my nexus 5. Hope this apparent bug is fixed in next lollipop update or sooner
I came across this, it's an older article but still relevant:
http://www.androidpolice.com/2014/0...uble-connecting-to-5-ghz-wi-fi-access-points/
I have the same problem.
Nexus 6 (Android 5.1), bootloader unlocked, and rooted.
The problem occurs sporadically, and only on one out of two SSIDs.
Firewall/Router is SonicWall TZ-215W.
The problematic SSID uses Windows PDC, DNS and DHCP server, and allows access to internal office network.
The good SSID uses public DNS servers, with no access to internal office network.
HCT-Vivid and LG G3 access the problematic SSID without an issue.
EDIT: The problem is solved by updating Sonicwall TZ-215W firmware to SonicOS Enhanced 5.9.0.7-17o.
My wifi keeps dropping as well, it's getting to the point where I might return to Samsung unless it's fixed in a firmware update!
mipepim said:
My wifi keeps dropping as well, it's getting to the point where I might return to Samsung unless it's fixed in a firmware update!
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here does the wifi issue happen? just at home? on public wifis as well? work wifi? is your vpn turned on? thats a common thing that causes issues.
mipepim said:
My wifi keeps dropping as well, it's getting to the point where I might return to Samsung unless it's fixed in a firmware update!
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Same problem started to happen recently with my phone but only with 5GHz WiFi.
Getting the same problem with 5ghz as well, have to shut it off and then reconnect to the router. Their networking coding is a disgrace, tons of complaints about it all over the place and Samsung does nothing.... I can't return my device but if you're still within the period of being able to, I would if I were you. I absolutely hate this device and all its problems.
I"m having a similar issue. First I noticed that LTE would stop working until I rebooted. Then the wifi would glitch up the same way. I'm not sure if it's the switch from one to the other, or what the deal is. The worst part is it's not repeatable. It just seems to do it randomly.
I have encountered the same problem with wifi dropping. I went to wifi setting and forget network and reboot. Punch the password back. Its working fine now. By the way im using the latest s10+ firmware rooted
Hi guys,
I was faced to the same issue since I bought my S10e. DO not mind the solutions proposed on generic sites (thecellguide.com, thedroidguy.com), they're garbage, totally irrelevant (reboot your phone, erase your cache blabla).
I've tried several hypothesis to troubleshoot this issue (very inconsistent wifi connection with my TPLink 4G routeur MR600, disconnecting every minute or so). In fact, tens...
And the final word seems to be, as observed by other users: 5GHz. After disabeling the option on my routeur (switching all traffic to 2,4GHz) everything is fine. For now.
Good luck
Chris (Fr)
I've also had this issue on the S10E where the wifi would be connected but no internet. After a few minutes it would no longer see the wifi. 5ghz of course. 2.4 no problem. I noticed this happened right after login to Samsung account. Now that I'm logged out Samsung account wifi is all good. I'm on the oneui 2 Jan sec update.
I have the same problem with my girlfriend's Samsung S10, it keeps disconnecting from 5GHz. Just now I switched her to 2.4GHz to see if it solves the problem. All our other devices (HTC One M9, 2x laptops, raspbbery pi 3, chromecast, google home) have no problem with the WiFi on either band.
Samsung really has a problem with it's network code, I also had a problem at work with Cisco APs when an Apple device and the Samsung S10 where on the same network it would bring the whole network down. It was some multicast bug where the Apple would announce itself as the gateway only when an S10 was present.
It's happened to me but never until after the last update. I noticed yesterday I was connected with no internet.