[Q] Anyone having Wifi issues with N6? - Nexus 6 Q&A, Help & Troubleshooting

I just got the new monster nexus 6 and I have a wifi problem where it simply will not connect to my work network. It doesn't say authentication problem it just pops back and forth between "saved" and "connecting". I was able to connect to my home network no problem and there's no issue with access control. They're both WPA2 and I've quadruple checked the password. I also know it works on everyone else's phones so it seems there's just some unknown issue with getting the nexus 6 to connect. Can't imagine anyone has any good ideas but has anyone else seen wifi problems with their nexus 6?
I've done the easy stuff like reboot phone and forget and re-enable network and manually enter network but wondering if there's some kind of bug. It doesn't even say "authentication problem" when i try a wrong passcode for ages but it eventually will. Very strange stuff

Does the work wireless have any sort of mac address filtering enabled? And available DHCP address leases? Those would be the two things that pop up in my head first.

SimonTuffGuy said:
Does the work wireless have any sort of mac address filtering enabled? And available DHCP address leases? Those would be the two things that pop up in my head first.
Click to expand...
Click to collapse
The IT guy didn't seem to think there was MAC filtering and I wouldn't think so as I had my nexus 5 here a while back but I'll probably test tomorrow by bringing in my N7 2013 that's never been in the office and now has lollipop and see if it gives me trouble as well.
I'll have to learn more about terminal commands and see about the logcat as well to see if there's any hints why it's failing. Haven't got that deep into that in years though.

Having a different WiFi issue... Mine will connect, show great signal, but the connection is not great. Pages eventually come up, but response is so slow... Only device that behaves this way. Not sure if it's a compatibility issue with my rourer or a crappy driver on the nexus or hardware. I'll need to see if the problem is just my home or all WiFi connections...

Same issue here
I have the same issue with my N6 , i cant connect to the WIFI at work it goes from "connecting" to "saved" the security is PEAP. But my Home wifi works fine.
with my One+ one I dont have this issue

auggie84 said:
I have the same issue with my N6 , i cant connect to the WIFI at work it goes from "connecting" to "saved" the security is PEAP. But my Home wifi works fine.
with my One+ one I dont have this issue
Click to expand...
Click to collapse
Here's hoping it gets fixed with the 5.0.1 update.

It Works now!
youareme7 said:
Here's hoping it gets fixed with the 5.0.1 update.
Click to expand...
Click to collapse
Just got the 5.0.1 update and WIFI is working Now.

whelmar said:
Having a different WiFi issue... Mine will connect, show great signal, but the connection is not great. Pages eventually come up, but response is so slow... Only device that behaves this way. Not sure if it's a compatibility issue with my rourer or a crappy driver on the nexus or hardware. I'll need to see if the problem is just my home or all WiFi connections...[/QUOT
same problem here.....I'm unable to understand if is my nexus 6 (hardware issue ) ....upgrading to 5.0.1 didn't solve the problem
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Click to collapse

ilpolpi65 said:
whelmar said:
Having a different WiFi issue... Mine will connect, show great signal, but the connection is not great. Pages eventually come up, but response is so slow... Only device that behaves this way. Not sure if it's a compatibility issue with my rourer or a crappy driver on the nexus or hardware. I'll need to see if the problem is just my home or all WiFi connections...[/QUOT
same problem here.....I'm unable to understand if is my nexus 6 (hardware issue ) ....upgrading to 5.0.1 didn't solve the problem
Click to expand...
Click to collapse
Turns out the problem I had was due to my dlink router. Changed it out and the issues went away. I didn't have any Wi-Fi issues at work or at public Wi-Fi, so I took the chance that it was a compatibility thing with my router. It was...
Click to expand...
Click to collapse

Nexus 6 wifi authentication problem
youareme7 said:
I just got the new monster nexus 6 and I have a wifi problem where it simply will not connect to my work network. It doesn't say authentication problem it just pops back and forth between "saved" and "connecting". I was able to connect to my home network no problem and there's no issue with access control. They're both WPA2 and I've quadruple checked the password. I also know it works on everyone else's phones so it seems there's just some unknown issue with getting the nexus 6 to connect. Can't imagine anyone has any good ideas but has anyone else seen wifi problems with their nexus 6?
I've done the easy stuff like reboot phone and forget and re-enable network and manually enter network but wondering if there's some kind of bug. It doesn't even say "authentication problem" when i try a wrong passcode for ages but it eventually will. Very strange stuff
Click to expand...
Click to collapse
Having the exact same problem on my nexus 6. I do however get a warning 'authentication problem'. Re-entering password doesn't help. A reboot fixes the problem. Does not occur on my nexus 5. Hope this apparent bug is fixed in next lollipop update or sooner

I came across this, it's an older article but still relevant:
http://www.androidpolice.com/2014/0...uble-connecting-to-5-ghz-wi-fi-access-points/

I have the same problem.
Nexus 6 (Android 5.1), bootloader unlocked, and rooted.
The problem occurs sporadically, and only on one out of two SSIDs.
Firewall/Router is SonicWall TZ-215W.
The problematic SSID uses Windows PDC, DNS and DHCP server, and allows access to internal office network.
The good SSID uses public DNS servers, with no access to internal office network.
HCT-Vivid and LG G3 access the problematic SSID without an issue.
EDIT: The problem is solved by updating Sonicwall TZ-215W firmware to SonicOS Enhanced 5.9.0.7-17o.

Related

[Q] Am I the only one experiencing these 2 issues in regards to WiFi

Having had my LG 2x for a bout a week now I have come to find that it suffers from 2 issues I find annoying, and bordering to simply slack in making from the side of LG. Issues such as those should simply NOT excist on a phone such as this one :/
1:
I use my WiFi at home but sometimes I see that I am NOT connected to it and go into WiFi settings only to find that it says my network is "Disabled". How has it become disables, and why is the questions I would like to ask. I would like to know what causes the phone to think that.
Again my former phone was an HTC Desire and it used and connected to my WIFi network without any problems or issues leading me to suspet that this error is simply caused by LG either by fault in the hardware or a bad software that they released their phone with.....
2:
Sometimes if WiFi is actually enabled I will not be allowed to toggle on regular mobile data. The phone replies with the message "WiFi Connection open, cant open Mobile data" or something of that sort. I have gotten that message a few times over the last week and it comes regardless of whether or not my phone is actually connected to a WiFi Network or not.
Which basiclaly means that I cant use mobile data without first disabling my WiFi, reenabling mobile data and then reenable WiFi and then it works again.... for the time being.
Sometimes the phone also just disables mobile data on its own meaning I cant get any data connection unless I do the procedure above again. Its simply annoying and something that just shouldnt happen on a phone of this caliber . And with that comment I mean both the issues, because its simply not supposed to hapen for a phone in this price range or of this caliber.
All in all it seems more like LG cutting corners to be the first ones to release a Tegra2 phone. Cutting corners meaning that we have to content with a phone full of errors and bugs
I am having the same Wifi issue, it disconnects for no reason.
Hopefully this will get fixed soon in a 2.3 update. This minor wifi bug does not irritate me that much, the phone otherwise is a beast.
MeX_DK said:
1:
I use my WiFi at home but sometimes I see that I am NOT connected to it and go into WiFi settings only to find that it says my network is "Disabled". How has it become disables, and why is the questions I would like to ask. I would like to know what causes the phone to think that.
Click to expand...
Click to collapse
I had the same problem. It was caused by the wireless security/encryption method used in my router. I changed it from WPA2 Personal to WPA2 Personal Mixed, and now the router no longer disconnects my phone from the Wi-Fi. So try that.
You could disable the router wireless security entirely just to test ...
MeX_DK said:
2:
Sometimes if WiFi is actually enabled I will not be allowed to toggle on regular mobile data. The phone replies with the message "WiFi Connection open, cant open Mobile data" or something of that sort. I have gotten that message a few times over the last week and it comes regardless of whether or not my phone is actually connected to a WiFi Network or not.
Which basiclaly means that I cant use mobile data without first disabling my WiFi, reenabling mobile data and then reenable WiFi and then it works again.... for the time being.
Click to expand...
Click to collapse
Well, I never leave the 3G connection on if I dont use it, so I can't answer you there. But Wi-Fi have greater priority than 3G. This means that enabling the 3G connection when having the Wi-Fi on and connected does not do anything. The 3G connection will only connect when the Wi-Fi is disabled.
It was the same on my former HTC Desire.
ULJ said:
I had the same problem. It was caused by the wireless security/encryption method used in my router. I changed it from WPA2 Personal to WPA2 Personal Mixed, and now the router no longer disconnects my phone from the Wi-Fi. So try that.
You could disable the router wireless security entirely just to test ...
Click to expand...
Click to collapse
Sorry if I am a bit blunt. But that security setting has worked up till the point where I got my LG 2x, it works between all my laptops, on my SE G900, and worked flawlessly when I had my Desire, ie then its LG's issue and they just need to fix it.
IMO I can live with it getting tits up once in a while, AS LONG as it is fixed when LG releases Gingerbread. LG should however be asked why the phone "disables" the connection.
But I just checked my AP and its present setting is WPA2/WPA Mixed Mode. And the other "options" I have is: WPA2 Personal, WPA Personal, WPA2/WPA Enterprise Mixed Mode, WPA2 Enterprise, WPA Enterprise, WEP, RADIUS and Disabled.
ULJ said:
Well, I never leave the 3G connection on if I dont use it, so I can't answer you there. But Wi-Fi have greater priority than 3G. This means that enabling the 3G connection when having the Wi-Fi on and connected does not do anything. The 3G connection will only connect when the Wi-Fi is disabled.
It was the same on my former HTC Desire.
Click to expand...
Click to collapse
I think you misunderstood me there . WiFi is turned on, but NOT connected, ie it should default to 3G data. But if I click my icon to turn on 3G data I just get told that it can't because WiFi is active, which it isn't since its not connected to any Access Point.
When I leaves my apartment I leave my Wifi on, and the second I leave the reception area of my AP the phone automatically switch to 3G data and back to WiFi again when I return. And thus I tend to keep both "on" to allow that seamless transition. In effect I could technically just disable my WiFi and stay on 3G considering I have a 25 Gig limit, but using my WiFi at home is just so much faster
MeX_DK said:
...and [security] Disabled...
Click to expand...
Click to collapse
...well that will address the symptoms...
I have the "disabled" status occasionally on my phone. It's triggered by 3 unsuccessful login attempts to the AP. This can happen if you're on the very edge of WiFi range but not sure that applies in your situation.
djmcnz said:
...well that will address the symptoms...
Click to expand...
Click to collapse
Where did i say that? the "...and [security] Disabled..." part, because I checked over my posts and I don't see it anywhere >_<
djmcnz said:
I have the "disabled" status occasionally on my phone. It's triggered by 3 unsuccessful login attempts to the AP. This can happen if you're on the very edge of WiFi range but not sure that applies in your situation.
Click to expand...
Click to collapse
Well it might be that error that I am falling for then, but its just strange that the LG stalls, while my HTC Desire didn't seem to care and just grabbed the connection.
I wonder if there is some way to change it to try like 100 times or just completely ignore the limit and keep trying till it gets through.
I just had the "Disabled" issue again while sitting at home and being what 2 feet from the APN, so its certainly NOT a range issue :/
Hopefully this gets fixed with Gingerbread or I might go looking for another phone.
i have this problem with my folio and my 2x....
disabling wifi and enabling wifi helps.
for my folio i can say its a screen sleep issue(something messing with wifi as well,no solution afaik).
so if im downloading stuff and the screen goes to sleep my download stopps.
sometimes it resumes after wakeup, and wifi works fine, sometimes not.
for my folio the solution was to use the dockingstation, couse then it changes to a clock, and the screen doesnt time out.
today at work i was downloading stuff over my 2x, and expierienced the same strange behavior.
dont really know if its related(both tegra2 devices so it could be), but the occurance is too similar.
MeX_DK said:
But I just checked my AP and its present setting is WPA2/WPA Mixed Mode. And the other "options" I have is: WPA2 Personal, WPA Personal, WPA2/WPA Enterprise Mixed Mode, WPA2 Enterprise, WPA Enterprise, WEP, RADIUS and Disabled
Click to expand...
Click to collapse
djmcnz said:
...and [security] Disabled...
...well that will address the symptoms...
Click to expand...
Click to collapse
MeX_DK said:
Where did i say that? the "...and [security] Disabled..." part, because I checked over my posts and I don't see it anywhere >_<
Click to expand...
Click to collapse
In publishing [ ] is used to insert words required for context....
Well disabling security will do me no good at all considering I dont want to leave my wireless network sitting open like leaving my house unlocked.
So no thats not really an option... sorry :/
Of course not, but have to tried? My earlier, and now, is that your problem may be caused by the security on your router. It was a problem I experienced.
I have not tried yet. Because if i turn off the security and my phone then stays connected then its not a solution >_<. Its still an issue that the phone is causing.
BUT that said I would need to leave the security off my wireless for at least a week in order to really get any reliable data on whether or not its the security setting in the router that causes the issue (But I think rather not when all other phones has no problem with it). And sorry to say this, but im not leaving my internet open for a week to determine whether or not disabling my security makes my phone able to stay connected.
My HTC Desire could get connected and never disabled WiFi on it self. And the LG 2x does it. Ergo it must be an issue on the phone when it is the only phone in and around me that causes that issue.
have you tried changing the pw to a shorter one? in the shop where i work, some devices have problems with long passwords. some just connect to the router with the 10 char pw. connecting to the other router(20char pw) is sometimes a problem. the two routers are the same modell.
EDIT just tried it with the optimus, both router work, so this wont be an solution. sorry

Wifi Issue?

Hi all, happy Friday! I searched for my paticular issue but couldn't find anything. Just wondering if anyone else has experienced this issue or something similar. What happens is my revo isn't automatically reconnecting to wifi when i go out of range and then back in. I will notice it's using data (4G or 3G) and when i go to wifi settings the wifi network says disabled and i have to go to it and hit connect. What's more weird is it's doing this with the wifi at work but not at home. It's not an issue with the wifi at work though because other people here have androids, iphones and blackberrys and don't have the issue. The phone has done this since i got it. I've looked at the wifi sleep setting and made sure it is set to never to rule that out. I've done several powerdowns and battery pulls since i got it also. Anyhow just wondering if anyone has heard of this. Thank you and sorry for the length of my post.
That happens on my phone as well, but will reconnect to my home network after the screen is on for a few seconds
Sent from my VS910 4G using xda premium
(Not a very productive post incoming)
I don't have that issue but I always turn my wifi off when I'm not using it. Better battery life plus no issues
Yeeup, I've had that exact issue on this phone from day 1. Some may not consider it a big deal, but it's actually one of my biggest pet peeves about the phone. I was hoping the V6 software update back in August would contain a fix for it, but I didn't notice a change.
Haro912 said:
(Not a very productive post incoming)
I don't have that issue but I always turn my wifi off when I'm not using it. Better battery life plus no issues
Click to expand...
Click to collapse
While that's a valid workaround, and i'd love to do that, it's not an option for me. I have the lowest data plan you can have on a smartphone (2gb), so i have to be on wifi whenever it's available so as not to go over usage. What's odd though is the phone only seems to do this with the wireless at work. I even went somewhere this past weekend that i haven't been in a while and the phone remembered and connected right up to the wifi there. Other smartphones at work don't behave this way with the wireless at work though. I'll just have to live with it, i'm used to it now anyway. Just have to remember everytime or i'll be using up my precious data. I'm wondering if the update to gingerbread (if our revo ever get it) will do anything with this issue.
What type of security is implemented at your work? I know there is a very common problem with PEAP and MSCHAPV2 authentication and FROYO. I can connect, but as soon as I change to another antenna, I get disconnected. It is the only reason I know I want Gingerbread. It was supposed to be fixed in Gingerbread.
gigem01 said:
What type of security is implemented at your work? I know there is a very common problem with PEAP and MSCHAPV2 authentication and FROYO. I can connect, but as soon as I change to another antenna, I get disconnected. It is the only reason I know I want Gingerbread. It was supposed to be fixed in Gingerbread.
Click to expand...
Click to collapse
Good question gig, work has 2 networks. One uses PEAP and the other is for guest internet access, i have it on the guest. I gather from what you've said it wouldn't help any to try this issue on the main PEAP network.
I have an update on my issue. I was at lunch yesterday and trying to connect to the free wifi there and noticed that the wifi network at work that's been giving me problems was on the list of remembered networks twice! I have no clue how this happened (in troubleshooting i always hit forget). I didn't even know it was possible for any device to have duplicate entries of wifi networks. I deleted one of them and it seems to have worked (so far). Some other people replied saying they were having my issue too, so i wanted to update this thread in case it would fix their issue too.

[Q] Any Issues with WiFi

Loving the phone really, one thing i have noticed is when ever im downloading or uploading large files through my home WIFI after a short period the phone disconnects from the network and i have to reconnect manually. Any ideas is anyone else having the same issue. All my other devices are fine
Same thing here, but it reconnects itself - just losing the connection for 1-2 seconds. It happens sometimes even when browsing the web. Most likely some kind of software bug.
Had similar symptoms when playing with the phone at work`s WiFi (1st day of usage). On my home WiFi nothing wrong at all.
Make sure that keep WiFi on during sleep is always.
Or the WiFi will turn off the moment u turn the screen off
Sent from my C6602 using xda app-developers app
abd_alazeez2002 said:
Make sure that keep WiFi on during sleep is always.
Or the WiFi will turn off the moment u turn the screen off
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
Yeah checked that it happens even with the screen on. i got the screen to stay awake when charging and usually download my big files the i gave up trying to download A Bards Tale last night.
marcgear said:
Loving the phone really, one thing i have noticed is when ever im downloading or uploading large files through my home WIFI after a short period the phone disconnects from the network and i have to reconnect manually. Any ideas is anyone else having the same issue. All my other devices are fine
Click to expand...
Click to collapse
it happens sometimes in s3, s2, xS and etc
it s a bug and will repair by software update or flashing another rom/firmware by urself if know wht to do.
abd_alazeez2002 said:
Make sure that keep WiFi on during sleep is always.
Or the WiFi will turn off the moment u turn the screen off
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
I found that WiFi is one of the most power draining things on phones. The best thing would be to switch to mobile data while sleeping and turn wifi off during that time.
That way you can still receive everything, but since you're sleeping you will barely use any data at all.
To bad the phone can't do that automatically.
I'm getting frequent wifi drops in my home (netgear router, wpa psk security) and its also affecting other devices in the house! Other wifi networks I've connected to seem to be fine, no issues whatsoever. Sometimes it'll say its connected, but no data, other times it will disconnect entirely.
This is a VERY strange problem and the fact that its affecting the wifi connection to other devices is even stranger.
Just an update on this, I returned my phone to P4U this morning as the wifi thing was annoying me and the phone has eaten 823mb of mobile data in one weekend even though i had mobile data turned off and connected to WIFI, The handset said i used 115mb and Voda said 823mb. not the only reason i returned it but it needed changing. So got my new handset up and running this afternoon and im set up and i been downloading all my files and apps with out any problems.
So looks like i had a dud phone first time around.
Xperia rebooting fibre broadband gateway???
hanleyco said:
I'm getting frequent wifi drops in my home (netgear router, wpa psk security) and its also affecting other devices in the house! Other wifi networks I've connected to seem to be fine, no issues whatsoever. Sometimes it'll say its connected, but no data, other times it will disconnect entirely.
This is a VERY strange problem and the fact that its affecting the wifi connection to other devices is even stranger.
Click to expand...
Click to collapse
Getting the same problem too. All my other devices (Nexus7, Ipad, PC) can connect fine to my wireless home network (fibre). But when I start connecting my Xperia Z to the wireless network, after 5 mins, my Gateway will hang, and restart itself. Happens all the time without fail as long as I have my phone hooked up to the wireless network.
Anyone else facing this problem?? I'm kinda at a loss now on how to solve it. Tried adjusting settings on my wireless channel too but doesn't seem to help. Any help will be greatly appreciated!!!
xentay said:
Getting the same problem too. All my other devices (Nexus7, Ipad, PC) can connect fine to my wireless home network (fibre). But when I start connecting my Xperia Z to the wireless network, after 5 mins, my Gateway will hang, and restart itself. Happens all the time without fail as long as I have my phone hooked up to the wireless network.
Anyone else facing this problem?? I'm kinda at a loss now on how to solve it. Tried adjusting settings on my wireless channel too but doesn't seem to help. Any help will be greatly appreciated!!!
Click to expand...
Click to collapse
Ok, so i reckon this could be an issue with not having a static I.P address. Gonna change it tonight when I get home and see if the problem is solved. It's either that or it may be trying to connect to a port thats used for something else? Have ports assigned for my Xbox ect. I'm not too knowledgeable about these things so any other suggestions are welcome. Not too many settings on the phone unfortunately so the problem has to be solved using the router I'd say.
hanleyco said:
Ok, so i reckon this could be an issue with not having a static I.P address. Gonna change it tonight when I get home and see if the problem is solved. It's either that or it may be trying to connect to a port thats used for something else? Have ports assigned for my Xbox ect. I'm not too knowledgeable about these things so any other suggestions are welcome. Not too many settings on the phone unfortunately so the problem has to be solved using the router I'd say.
Click to expand...
Click to collapse
I have static ip set up since the beginning, and I also have the problems. Only my problem seems to stem from 2.4 GHz/ 5 GHz (if this is even possible). 5 GHz is the preferred one, but this one seems to be out of range sometimes and it switches to mobile data. The 5 GHz is then out of range, while the 2.4 GHz is not. Very strange.
Ive found the Xperia Z has held on to a 5GHz Wi-Fi signal better than any other device I've used before, but the 2.4GHz can often disappear...
Very odd, although at home I am quite happy that 5GHz works better as there's far less interference from local neighbours. Perhaps that's causing the problem - in that the XZ isn't so well set up to cope with other routers on the same Wi-Fi channels??
The reach of my 2.4 GHz is at 75%, while 5 GHz is at 50%??? Strange.
I would always expect 2.4GHz to carry further, and so I am surprised by my experience too.
In my case, there's only 1 5GHz router visible other than mine, but countless 2.4GHz ones. Not sure why that would make the XZ drop (and sometimes even lose) the connection - but that's what seems to be happening.
Xperia Z no wi-fi without SIM
I have a different wi-fi issue with my Xperia Z. It does not connect to my home wi-fi when there is no SIM in the phone. It just says that the network is out of reach. When I pop in the SIM card, it connects automatically. Actually, all the hi-end Sony phones I tried recently do this (Ion, T and more). I've been looking for a solution here on the forum, but didn't find any helpful topic. But maybe I was looking wrong. Does anyone know, what to do?
lvoky said:
I have a different wi-fi issue with my Xperia Z. It does not connect to my home wi-fi when there is no SIM in the phone. It just says that the network is out of reach. When I pop in the SIM card, it connects automatically. Actually, all the hi-end Sony phones I tried recently do this (Ion, T and more). I've been looking for a solution here on the forum, but didn't find any helpful topic. But maybe I was looking wrong. Does anyone know, what to do?
Click to expand...
Click to collapse
I think the obvious answer is put a SIM in there... and if that means getting any old SIM and cutting it to size, even if it's not registered on any network, then do that.
I wonder if it the phone is looking at the SIM to identify the country, and therefore what channels can be used? I say this because when I first used the phone (without SIM) I also had problems [router not showing up in a scan], and my router is on channel 13. I then put in a SIM and at some stage did another scan and it found my router.
Is your router perhaps on channel 11, 12 or 13?
I know it's a long shot, but who knows?
jonmorris said:
I think the obvious answer is put a SIM in there... and if that means getting any old SIM and cutting it to size, even if it's not registered on any network, then do that.
I wonder if it the phone is looking at the SIM to identify the country, and therefore what channels can be used? I say this because when I first used the phone (without SIM) I also had problems [router not showing up in a scan], and my router is on channel 13. I then put in a SIM and at some stage did another scan and it found my router.
Is your router perhaps on channel 11, 12 or 13?
I know it's a long shot, but who knows?
Click to expand...
Click to collapse
Interesting point, will try to investigate with the channels. And I may also try to dig out some inactive SIM, thanks for the tip... The only thing I found is, that the problem obviously appears only with the WPA2-PSK security. With WPA, its all a-OK...
If you look inside the build.prop
The wifi.channel is not assigned,maybe this can gives you an idea guys.
Sent from my C6602 using xda premium
My 2.4GHz has autochannel and 5Ghz is @ 44.

[Q] Anyone else having WiFi issues with their HTC One?

Hey guys,
So I just got my brand-spanking new HTC One today. I upgraded from the Evo LTE, and I already love it.
But there's one thing that has been really frustrating to me for the few hours I've owned this phone... It has major WiFi issues.
My One can see the WiFi network, can connect to it, but wont give an internet connection! It's so frustrating!
My Evo LTE, being connected to the same WiFi network, connects to the internet with no problem at all.
A temporary fix is to turn off the WiFi radio, then turn it back on. As a result, I would connect to the internet for a minute or so, then it would disconnect from the internet (it's still connected to my WiFi network, and it recognizes it, and it gives no messages about the connection suggesting that something is wrong with my router/connection).
I changed the frequency bands, but they all have the same issue. I have enabled "Best Wi-Fi performance" and "Keep Wi-Fi on during sleep."
I've also reseted my router numerous times... No luck.
Is anyone else having this issue, or did I just get a lemon? Can anyone think of a possible solution?
Thanks!
no issues here with my one and my netgear r6300 ac router.
Wi-Fi has been fantastic for me on my one. My evo LTE if you remember had the issue of wi-fi just shutting off after the phone was asleep. That was fixed in an update but even after that was fixed my evoLTE would show it's connected but data would not work. So I would have to toggle it on & off. I also had an issue with my sense widget not working and getting stuck. I was really starting to dislike the evoLTE because of it since your notifications quit working if your wi-fi was not connected correctly. I put up with crappy wi-fi for almost a year, mainly because I knew if I took it into Sprint they would say everything works perfect I just didn't wanna deal with. I know it's extremely frustrating to not have your wi-fi work correctly. My advice see if you can get a hold of another HTC one to test side by side. If it's a hardware issue you should get it swapped. You could also try hard resetting. I use a a WRT54GL with tomato at home and a Asus N66U at work, both have performed awesome with my one.
I have _exactly_ the same issue with my One. I have no idea if it's a software or a hardware problem. Tried a hard reset just yet, but it didn't seem to make a difference.
Really frustrating indeed, since the One is not very good available in the Netherlands yet, so if I return it, I might have to wait a few weeks to get a new one. I've tried it with at least 6 completely different WiFi networks, but the problem occurs with every one of them.
Only issue I have had with the WiFi thus far is it doesn't seem to have the pickup up range compared to my other phones and tablets.
WiFi on mine is insanely crazy! Picks up signal way better than any other device I've ever owned. Might be the kernel I'm running. Try it out! Look in the original dev thread.
Sent From My HTC One, On The Now Network From Sprint!
thecreative121 said:
Only issue I have had with the WiFi thus far is it doesn't seem to have the pickup up range compared to my other phones and tablets.
Click to expand...
Click to collapse
I've noticed this as well. Areas in my office where I could get a decent wifi signal with my 3D I am dropping wifi completely with the One.
Router brand/model? Firmware version? WEP/WPA/Open? 2.4Ghz, 5Ghz or dual band? Channel (more relevant on 2.4 than 5)?
Does your phone get a valid IP? Check on the phone itself then the router under DHCP (assuming normal configuration, IP should begin 192.168.*.*)
Can you ping any internal node (ie your router) or external node (ie google.com or the IP to google)?
If your router has WEP/WPA enabled, switch it to Open solely for testing the connection.
Sent from my HTCONE using xda app-developers app
StrikkerXX said:
Hey guys,
So I just got my brand-spanking new HTC One today. I upgraded from the Evo LTE, and I already love it.
But there's one thing that has been really frustrating to me for the few hours I've owned this phone... It has major WiFi issues.
My One can see the WiFi network, can connect to it, but wont give an internet connection! It's so frustrating!
My Evo LTE, being connected to the same WiFi network, connects to the internet with no problem at all.
A temporary fix is to turn off the WiFi radio, then turn it back on. As a result, I would connect to the internet for a minute or so, then it would disconnect from the internet (it's still connected to my WiFi network, and it recognizes it, and it gives no messages about the connection suggesting that something is wrong with my router/connection).
I changed the frequency bands, but they all have the same issue. I have enabled "Best Wi-Fi performance" and "Keep Wi-Fi on during sleep."
I've also reseted my router numerous times... No luck.
Is anyone else having this issue, or did I just get a lemon? Can anyone think of a possible solution?
Thanks!
Click to expand...
Click to collapse
Had the exact same problem. Only thing that fixed it was switching my router encryption from WPA to WEP. Works like a charm now. Best of luck.
Sent from my HTCONE using xda app-developers app
Same problem and my solution
I had the same problem. Finally I tried to reset the phone without putting all my google-account info back. Then the wifi works fine. After that a Added my google-account and can enjoy my new HTC one. The phone is really good!
Note that in this way I didn't get all my setting back from my google account (like access points), but at it is working!
StrikkerXX said:
Hey guys,
So I just got my brand-spanking new HTC One today. I upgraded from the Evo LTE, and I already love it.
But there's one thing that has been really frustrating to me for the few hours I've owned this phone... It has major WiFi issues.
My One can see the WiFi network, can connect to it, but wont give an internet connection! It's so frustrating!
My Evo LTE, being connected to the same WiFi network, connects to the internet with no problem at all.
A temporary fix is to turn off the WiFi radio, then turn it back on. As a result, I would connect to the internet for a minute or so, then it would disconnect from the internet (it's still connected to my WiFi network, and it recognizes it, and it gives no messages about the connection suggesting that something is wrong with my router/connection).
I changed the frequency bands, but they all have the same issue. I have enabled "Best Wi-Fi performance" and "Keep Wi-Fi on during sleep."
I've also reseted my router numerous times... No luck.
Is anyone else having this issue, or did I just get a lemon? Can anyone think of a possible solution?
Thanks!
Click to expand...
Click to collapse
theo.hendriksen said:
I had the same problem. Finally I tried to reset the phone without putting all my google-account info back. Then the wifi works fine. After that a Added my google-account and can enjoy my new HTC one. The phone is really good!
Note that in this way I didn't get all my setting back from my google account (like access points), but at it is working!
Click to expand...
Click to collapse
OMG, you saved my life. This was it!

Problems with WPA3

So my accesspoint now supports WPA3 in beta.
This seems to work great with my apple products but I have some issues using wpa3 with my Pixel 4 XL.
At first I had to delete the WiFi and reenter the passphrase to get WPA3 working.
Then after a few hours the phone disconnects and asks for the passphrase again but can't connect. Keeps asking for passphrase again and again. I have to disable and enable WiFi to get it working again. This happens every few hours.
For me this looks more like a pixel related problem then a problem related to my access point, isn't it? But with WPA2 everything works fine.
Anyone else out there running WPA3 personal with Pixel 4/XL experiencing problems?
Doenerbude said:
So my accesspoint now supports WPA3 in beta.
This seems to work great with my apple products but I have some issues using wpa3 with my Pixel 4 XL.
At first I had to delete the WiFi and reenter the passphrase to get WPA3 working.
Then after a few hours the phone disconnects and asks for the passphrase again but can't connect. Keeps asking for passphrase again and again. I have to disable and enable WiFi to get it working again. This happens every few hours.
For me this looks more like a pixel related problem then a problem related to my access point, isn't it? But with WPA2 everything works fine.
Anyone else out there running WPA3 personal with Pixel 4/XL experiencing problems?
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Click to collapse
I know late answer but better as none.
I just activate WPA3 on my AVM Repeater 3000 and i have the same problems.
I needed to delete the passphrase and connect again
because before that the phone didn't change to WPA3.
And when the connection going away unexpectly i must deactivate and activate the wlan once.
I don't know whether this happens so often as by you because i'm running wpa3 since an hour (round about).
And well i have a few hickups in wpa2, too. So i can't say whether this is wpa3 specific.
I know that doesn't help you really but well at least you are not the only one with that problem.
Nice to see I'm not the only one experiencing these problems.
Have you reported the problem to AVM?
Doenerbude said:
Have you reported the problem to AVM?
Click to expand...
Click to collapse
Not yet.
One thing to try is in your WiFi profile > Advanced > Privacy = Use device MAC.
SpookyTunes said:
One thing to try is in your WiFi profile > Advanced > Privacy = Use device MAC.
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Click to collapse
I already do this because i'm using MAC whitelisting.
The issues with WPA3 and FRITZ!Box router/ap seems to be fixed with March Update and/or latest beta/"Labor" firmware for Fritz ?
@dhacke can you confirm this?
Doenerbude said:
The issues with WPA3 and FRITZ!Box router/ap seems to be fixed with March Update and/or latest beta/"Labor" firmware for Fritz ?
@dhacke can you confirm this?
Click to expand...
Click to collapse
Wow they are fast. I wrote to them at monday and now they have already a labor update?!
Great. I will install the labor update on my wlan repeater on Sunday and report back.
@Doenerbude
today i installed the new labor update on my fritz repeater 3000 and sadly it doesn't help.
My connection aborts are so high as before. I'm back on wpa2 again.
I have issues with WPA3 as well. I switched it on the Google Nest WiFi and whilst my Chromebook doesn't face any issues, my Pixel 4XL is randomly disconnecting from the network.
I've also noticed that when I walk in my apartment, it doesn't connect automatically. I have to switch off the WiFi on the phone and switch it back on to connect to the WiFi network.
This issue does not appear when WPA3 is switched off. I initially thought it's a poor implementation on the Nest WiFi but perhaps not?
mkouk said:
I have issues with WPA3 as well. I switched it on the Google Nest WiFi and whilst my Chromebook doesn't face any issues, my Pixel 4XL is randomly disconnecting from the network.
I've also noticed that when I walk in my apartment, it doesn't connect automatically. I have to switch off the WiFi on the phone and switch it back on to connect to the WiFi network.
This issue does not appear when WPA3 is switched off. I initially thought it's a poor implementation on the Nest WiFi but perhaps not?
Click to expand...
Click to collapse
I believe meanwhile the implementation in our phone is the problem. That would explain why the problem occurs on different wpa3 router/aps.
As far as i know the pixel 4 xl isn't a wifi6 certified device and only wifi6 certfified devices are required to support wpa3.
That could explain the bad implementation.

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