Database Develop

Erratic behaviour of Trinity

Is anyone having an idea on how to handle the following:
- Start menu is opening and closing by itself, and
- after a while the device stops to respond to any input on the touchscreen, while other functionalities seem to be OK;
- neither a soft nor a hard reset help. The screen remains 'frozen' until... again difficult to say why, it recovers and then ...all over again as above.
thanks,
Nic

I had the same problem after about 2 weeks of use. Turn off, soft-reset, hard-reset didn't help at all. Leaving the phone off for couple hours helped but the problem occurred again. Very frustrating. I have contacted the HTC support but still haven't received any responses from them. I think it's the hardware problem.

This is either a motherboard problem- it has occurred on some Trinity and Hermes devices and involves the screen controller chip; or it could be a problem with a screen protector (if fitted ) causing pressure around the edge of the screen

I had the same problem. Sent my device to HTC and they replaced the motherboard. When I got it back, I thought all is well. The drop down menu started again so I sent back to them with a nasty message. It is in repair now and hopefully they will fix it again, change the motherboard and the screen!!!

Hello Gilbert,
When you send to them, you had to pay the shipping fee?

nbc17 said:
Hello Gilbert,
When you send to them, you had to pay the shipping fee?
Click to expand...
Click to collapse
Hi,
Oh yes. twice already and this pisses me off. When they sent the device to me the first time after claiming it was fixed, i did not have to pay for shipping costs. Let's hope they fix the bloody device soon or I am going to change brands.
Thanks,
Gilbert

I saw that problem on youtube
http://www.youtube.com/watch?v=KYfohqde2E8
Man I really hope mine doesn't have that problem, I wonder what it is? Let us know what happens when you get it back, again.

Dam, wtf, while reading this thread my Trinity started to act exactly as described in the above posts!!! IT'S contagous! Seriously... I do have a screen protector... Hope it rights itself....

This is really terrible...
http://youtube.com/watch?v=KYfohqde2E8

Hi there,
After having used my Trinity for 4 weeks I am experiencing same problems of erratic behavior, the start menu is activating itself and as a consequence device is slowing down gradualy up to the point where it freezes. I tried, soft/hard resets, removing battery etc. but nothing seemed to work. I have not installed the screen protector yet, so I can rule out straight away the effect of the screen protector. First I thought it could be jog dia lwheel which might be faulty, then it crosses my mind that it could be some virus. I donwloaded some applications off the internet. Before I found this thread I was considering of deleting the ROM and replacing it with another one, but it seem that the issue is more of hardware origin rather than software related. What happend after you got it from the repair? Is it working now? Cheers.

[Q] Samsung galaxy Note-Right hand corner of the screen is unresponsive.

Hi all.I bought my galaxy note almost 2 months back.This is my first android phone.I have used iPhone 4 before buying this beast.I must say its awesome.However lately i have started experiencing a little problem.I have noticed that at times while typing my note's screen( Right hand corner) became unresponsive. I had to press the screen a lot of times to actually type a single letter( it was the GO button actually.) After struggling with it for 5-6 minutes it started working fine.After a few days i experienced the same problem again.I took my handset to the service center but the screen was working fine then.
I face this problem sometimes . i noticed that after locking the screen and then unlocking it solves the problem for that moment.Is this a software problem or hardware.
I wasn't able to convince the service person that my device has the problem.How can i make him convince and get the handset replaced.
Any help would be Highly appreciated. (The problem area is actually the place on screen where application icon is situated.)

Is the problem there only when you charge it? Because, there are known issues with many smartphones where that is the case. If it is, then I am right there with you, and trying different chargers I heard will alleviate the issue.

No the problem is not when i charge the device.I face this problem very rarely but not when charging.I would like to mention that the charger provided with the device was very slightly bend on the charging end as if it was forcefully inserted in some device.Though it charges the device without any problem.

Sorry, don't know what else to say. Good luck though.

I have had the problem with the bottom right corner becoming unresponsive to screen taps .This usually happens when the phone is not in my hand but is lying on a soft surface such as a pillow. However the minute I pick it up in my hands, the problem goes away. Strange. I had my note replaced under warranty, only to find the problem re occur on the replacement phone after a few days.
Sent from my GT-N7000 using XDA App

arshadaziz said:
I have had the problem with the bottom right corner becoming unresponsive to screen taps .This usually happens when the phone is not in my hand but is lying on a soft surface such as a pillow. However the minute I pick it up in my hands, the problem goes away. Strange. I had my note replaced under warranty, only to find the problem re occur on the replacement phone after a few days.
Sent from my GT-N7000 using XDA App
Click to expand...
Click to collapse
Any idea is this a software problem or hardware ?

arshadaziz said:
I have had the problem with the bottom right corner becoming unresponsive to screen taps .This usually happens when the phone is not in my hand but is lying on a soft surface such as a pillow. However the minute I pick it up in my hands, the problem goes away. Strange. I had my note replaced under warranty, only to find the problem re occur on the replacement phone after a few days.
Sent from my GT-N7000 using XDA App
Click to expand...
Click to collapse
I'm having the exact same problem and thinking of taking it back to the service point. However, could it be rom related?
I'm running LA4. GOing back to a backup of KK5 alleviates the problem.
Something else I've noticed is that when left on a surface the application
button rarely responds but as soon as I touch it on the sides it works and when Ialso plug the usb cable it also works flawlessly.

A friend of mine has the same issue, but it only occurs if the device is laying flat on a table which is odd, he plans to have yet another screen replacement but will probably wait a few months due to shoddy quality control.

I had this issue since the 1st day. It became worst during charging. Have tried every old and new rom with no luck. I though it was a screen issue where I even applied much pressure to the affected area hoping it would help but no luck.
But the issue went away after I flashed Abyss kernel 3.9 via cwm. Now the right bottom corner is as sensitive as the left bottom corner. You might wanna try a different kernel 1st before sending to the service center...

If I remember correctly one HTC phone had similar problem, screen was unresponsive when lying on table but as soon as u pick it up it worked fine. It had something to do with screen/digitizer not being grounded properly.
Sent from my GT-I9000 using Tapatalk

Moved To Q&A​
Please post all questions in the Q&A section​

Nazar78 said:
I had this issue since the 1st day. It became worst during charging. Have tried every old and new rom with no luck. I though it was a screen issue where I even applied much pressure to the affected area hoping it would help but no luck.
But the issue went away after I flashed Abyss kernel 3.9 via cwm. Now the right bottom corner is as sensitive as the left bottom corner. You might wanna try a different kernel 1st before sending to the service center...
Click to expand...
Click to collapse
I got my handset replaced last Saturday, but i am facing the same problem with the new handset.Are you sure that by changing the kernel the problem will be solved.If yes then how can i change the kernel of the handset ?

Interesting, this is theme #1,500,000.

outsyder said:
Any idea is this a software problem or hardware ?
Click to expand...
Click to collapse
Definitely a hardware problem because when I took it to Samsung service centre, the first thing they did was to flash the phone firmware. Only when the problem persisted, a replacement was given.
Sent from my GT-N7000 using XDA App

shot in the dark here, do you have a case on your note? I was going nuts on the first few days with my note using a flip style case only to find the damn magnet was causing the touch response issues. Took the case off and haven't seen the problem since.

After further testing it seems in my case at least it was definitely a kernel issue with cf-root kernel la4. Replaced it with a different one and problem solved.

Same problem here, put it down and bottom right corner doesn't respond, pick it up, responds instantly like rest of screen. I thought I had some kind of insecure Note that needed to be held or something. Last few days it was really freakin me out to the point I was purposely putting it down and then pressing and pressing and pressing the back button...nothing...pick it up...works with one slight touch, I was like WTF? What the hell could cause that???
Somewhat relieved to see I'm not the only one with a clingy Note. I'm going to wait and hope ICS fixes the issue, if not I'll guess I'll have to learn how to flash.

Right-hand corner of death
Thank goodness I'm not the only one in the world with this problem.
I first observed the problem when i upgraded to LA1. I was loving the improved battery life like a puppy until i noticed the bottom right part of the touch screen was as dead when placed on a flat surface. It started working again after I had picked it up, making me wonder if it had a "Hey I'm being hand held" feature, but it would still trip out when i'd type an SMS or email.
Called the Samsung service center to ask about it. they said they've never heard of such a problem and that I should just bring the phone in for software downgrading since my Note was ok till I upgraded it. For them, it was a firmware problem so replacing it was not on their priority list.
I ended up downgrading myself to KJ3 (using odin) which works fine. Unfortunately, i no longer enjoy the improved battery life or one-handed keyboard config.
No choice now but wait for ICS and hope it works flawlessly.

Skiddledank said:
Same problem here, put it down and bottom right corner doesn't respond, pick it up, responds instantly like rest of screen. I thought I had some kind of insecure Note that needed to be held or something. Last few days it was really freakin me out to the point I was purposely putting it down and then pressing and pressing and pressing the back button...nothing...pick it up...works with one slight touch, I was like WTF? What the hell could cause that???
Somewhat relieved to see I'm not the only one with a clingy Note. I'm going to wait and hope ICS fixes the issue, if not I'll guess I'll have to learn how to flash.
Click to expand...
Click to collapse
This is definitely a problem with screen. I got mine replaced an hour ago and did the LCD test. The new one is working perfectly fine (with and without flip case).
Try the LCD test . *#0*#.If the test fails get the hand set replaced.

outsyder said:
This is definitely a problem with screen. I got mine replaced an hour ago and did the LCD test. The new one is working perfectly fine (with and without flip case).
Try the LCD test . *#0*#.If the test fails get the hand set replaced.
Click to expand...
Click to collapse
Outsyder,
What software version are you using?
Tried the screen test and mine works flawlessly on KJ3. Since I'm from southeast Asia, I don't have any other updates available except for LA1 which is buggy on my Note.

[POOL] About the touchscreen problem

I only discovered the touchscreen issue yesterday doing the test of the other thread. So, i would like to every z1 owner to answer this pool to know how bad things are and if we can try to find a solution, since i think Sony won't.
So, please answer the poll and post any useful information. I'll start.
My phone model is C6943, I currently don't use case and I'm using a screen protection. I can do the xperia touchscreen test without touching the phone body without problem and also doesn't have problem with pattern password.

ffp. said:
I only discovered the touchscreen issue yesterday doing the test of the other thread. So, i would like to every z1 owner to answer this pool to know how bad things are and if we can try to find a solution, since i think Sony won't.
So, please answer the pool and post any useful information. I'll start.
My phone model is C6943, I currently don't use case and I'm using a screen protection. I can do the xperia touchscreen test without touching the phone body without problem and also doesn't have problem with pattern password.
Click to expand...
Click to collapse
Pool? I think you mean "poll"
My 6902 is completely screwed. At first I used a screen protector and the problem wasn't too bad. Then I removed it when I took the phone in to get another issue fixed and soon after that the problem got very bad. I was traveling so couldn't go back to the service center. Now it's a bit better, randomly works and randomly doesn't. When I was home in cold weather though it seemed a lot worse than it is now that I'm back in India where it's warm. Not sure if temperature is a factor, or could be conscience. But a few weeks ago it was so bad you couldn't type even a two letter word using Swype.
Also, I now have a part of my screen in the form of a horizontal line where touch doesn't work at all. No single touch and no drag. Completely dead. Taking it to the service center soon.

You should vote on the first option, then

Guys, check my post "News from whats is causing touch screen problem" to see if is your case!

ghostman2 said:
Guys, check my post "News from whats is causing touch screen problem" to see if is your case!
Click to expand...
Click to collapse
It's not.
I got problem unlocking with patterns, scrolling pages and when I play some games after few minutes it stop working so I voted the first option. My phone is back to Sony, I hope they know what to do and at last it's Made in China.

Please, post if you use case and screen protections too. This could help understanding the problem.

Additional data : Z1 is being handled in a leather case, back and screen protector removed ( not the one with the logo, the plastic ones that makes your camera blurry )
Touchscreen problem seen in the game Alien Shooter, after some playing, the touch screen becomes less and less responsive ( i tap a button to shoot and use some onscreen joystick to move ) - both become unresponsive/less responsive as you play and the phone gathers some heat ( you can feel the touchscreen becoming hotter )

i have a simple tpu case, i had a bit of problem when playing all touch-based games (not ones with gyro like asphalt).
ever since i got the case it's better, i have the ASF and nillkin matte screen protector

ffp. said:
Please, post if you use case and screen protections too. This could help understanding the problem.
Click to expand...
Click to collapse
I did not use any case just a chip screen protector. Anyway on a good healthy touch screen the screen protector should not influence the touch screen respond.

Hey guys, I have also this touchscreen issue, and I would appreciate if you give a feedback about warranty service, if sony accepted the problem and replaced a touchpanel or not, and also if the replaced touchscreen is better or not. I´m also thinking about sending it back for warranty repair.
I have also found that my phones touch screen is temperature sensitive, when it get cold or warm it just refuses to detect touch actions. Try it yourself put the phone into cold/hot water for 5 second, take it out, quickly clean the display from water and test the touchscreen. I first tought this behavior is normal and I didn´t cared until I started to play games. After 15minutes of playing the touchscreen bug every time appears. But also after a while its randomly disappears. So this thing is strange. (the bug appears identically also when I have my phone in a plastic case)

Vippo321 said:
Hey guys, I have also this touchscreen issue, and I would appreciate if you give a feedback about warranty service, if sony accepted the problem and replaced a touchpanel or not, and also if the replaced touchscreen is better or not. I´m also thinking about sending it back for warranty repair.
I have also found that my phones touch screen is temperature sensitive, when it get cold or warm it just refuses to detect touch actions. Try it yourself put the phone into cold/hot water for 5 second, take it out, quickly clean the display from water and test the touchscreen. I first tought this behavior is normal and I didn´t cared until I started to play games. After 15minutes of playing the touchscreen bug every time appears. But also after a while its randomly disappears. So this thing is strange. (the bug appears identically also when I have my phone in a plastic case)
Click to expand...
Click to collapse
For me the warranty worked perfectly, i changed the phone 3 times until get a working one, i called Sony, discribed my problem and they changed for me, only 2 days for the change. BUT i recorded the problem and sent to them, so they accept the change.

Vippo321 said:
Hey guys, I have also this touchscreen issue, and I would appreciate if you give a feedback about warranty service, if sony accepted the problem and replaced a touchpanel or not, and also if the replaced touchscreen is better or not. I´m also thinking about sending it back for warranty repair.
I have also found that my phones touch screen is temperature sensitive, when it get cold or warm it just refuses to detect touch actions. Try it yourself put the phone into cold/hot water for 5 second, take it out, quickly clean the display from water and test the touchscreen. I first tought this behavior is normal and I didn´t cared until I started to play games. After 15minutes of playing the touchscreen bug every time appears. But also after a while its randomly disappears. So this thing is strange. (the bug appears identically also when I have my phone in a plastic case)
Click to expand...
Click to collapse
Same here. I sent my phone back last week to the store where I bought it 2 months ago. They will send the phone to Sony Center but the time for repair or replace the device will not be 2 or 3 days but from 2 weeks to no eta. When the phone will come back to the store they will send the phone to me. I will post if the problem persist or not.

The problem is if they return a phone with the same problem.

ffp. said:
The problem is if they return a phone with the same problem.
Click to expand...
Click to collapse
They should be aware about this issue even on the new device so at this time they probably will check that but if they return a phone with the same problem, I will send it back again like many did. Someone had to replace the phone 3 times and I will do the same.

IYeah, you will be a long time without your phone though. I think I'll wait a bit since i rarely get the error and actually only when i try to reproduce it. How bad was yours?

ffp. said:
IYeah, you will be a long time without your phone though.
Click to expand...
Click to collapse
What I can do, I want a fully working Z1, I paid for it.
ffp. said:
I think I'll wait a bit since i rarely get the error and actually only when i try to reproduce it. How bad was yours?
Click to expand...
Click to collapse
I was able to reproduce the problem in many ways, Touch Screen Test, Opening the phone with Patterns, Scrolling Pages or with Launcher instead of switch the page it was opening the applications and at last when I was gaming at one point the touch stopped working and I had to wait, so this made my mind to send it back. On daily use was all ok but in some circumstances was frustrating.

i had the problem with cm11. and when I retored to stock then the problem was gone:S

I'm on stock and I got the problem.
Today for the first time I got the problem when writing on handrite. So I thought about using my phone warranty to get anotehr one. But it don't always fails when i do the method to reproduce it. So, how do you test if your new phone is working and how do you prove that it isn't? I mean what if i take the phone to warranty and it works?
And for you who already changed phone, it is working?

ffp said:
'm on stock and I got the problem.
Today for the first time I got the problem when writing on handrite. So I thought about using my phone warranty to get anotehr one. But it don't always fails when i do the method to reproduce it. So, how do you test if your new phone is working and how do you prove that it isn't? I mean what if i take the phone to warranty and it works?
And for you who already changed phone, it is working?
Click to expand...
Click to collapse
For me after the 3rd change is working now, here is what i did: i recorded the error and send it togheter with the phone. They saw the video and changed imediately.
Sent from my C6943 using xda app-developers app

Did youu made the method to reproduce and it didn't failed? For how long do you have the 3rd phone?

Touchscreen problem

Hello!
I've got a strange problem with my touchscreen's upper space. The notification bar can't pull down. I made a screen test under service menu, and the screenshot shows the result. I think, my guarantee expired last month, so i must made it at home. First, i try with a hairdryer heated uo top of the phone, the touch foil can push back .. unfortunately without success.
Beause the warranty has expired, eager to take apart the phone, I changed the film is already affecting other devices earlier ,. but this will be the last thing i will do. Before that, are there any "home trick" to solve that problem?
I changed so many firmwares, orfficals and customs. Problem stays the same.
Thanks for the help!

Is hardware problem. There are many threads here that discuss the issue. Only solution is to send your device to Sony repair or replace the digitizer yourself.

I had the same identical issue. First started with the screen getting random touch inputs and then the top area stopped responding. Mine is yet under warranty so sent it to Sony repair. They kept delaying it saying awaiting parts and then after chasing multiple times it was repaired and sent out last Monday. Says case and display as replaced. Yet to set it up.. contemplating between Kitkat or leave it on Marshmallow.

Yep sux, mine touchscreen was bogus too, send it in to be fixed under warranty

I have three z3c on my house two has this problem.
Is a sw trouble can't use screen protector....
Enviado desde mi hilo y dos yogures desde PetaTalk

I came on here to look for this. Happening to mine as well.
The *strange* thing is though when it's on the lock screen the swipe down works fine.
Unlock and starts being temperamental. especially in apps.
Just out warranty by about a week. Great.
I've installed Nova launcher as that lets me open notifications by double tapping the screen. This doesn't work in apps but does on the desktop. Anyone have any idea how much this costs to be repaired?

crankcaller said:
I came on here to look for this. Happening to mine as well.
The *strange* thing is though when it's on the lock screen the swipe down works fine.
Unlock and starts being temperamental. especially in apps.
Just out warranty by about a week. Great.
I've installed Nova launcher as that lets me open notifications by double tapping the screen. This doesn't work in apps but does on the desktop. Anyone have any idea how much this costs to be repaired?
Click to expand...
Click to collapse
The reason it works on the lock screen is that the hitbox for the notification bar is larger on the lockscreen. I had the same issue, luckily my phone still had one week of warranty left and SONY replaced the whole phone for me within a week for free. I sent it to official SONY repair centre here in Dublin, Ireland.

Hey Guys. It happens also for me. From 1 hour to another! And actually the fist hardware probem I ever had with Smartphone. Congratz Sony!
Its clearly visible that an complete vertical area from top to bottom is not or only very sporadic accepting the finger movement.
So Service Center is the only possibility? What do you think? tried already complete stock and factory reset.
Actually its logic to send it to Service but if you have comments or maybe the same error please let me (us) know.
Thanks for any comments in advance.

Same thing is happening to mine, almost two years to the day after I bought it. I'm gonna try taking off the screen protector to see if that makes any difference, otherwise it's phone upgrade time (which is not a bad thing). Started a week ago intermittently and now is pretty much permanent. PITA.

Mine is now a week at the service center. I bought it quite late so one year guarantee left for me. Will report what they did... But it is a bit scary how many z3c went defective because of touch screen problems...

I solved the navigation bar problem using Xposed + "Xperia/AOSP NavBar Buttons" module. Just increase navbar height to 150% and it's done. For the notification, bar install Nova Launcher and use the home button action (free) or the swipe down gesture (paid).

fluffi444 said:
Hey Guys. It happens also for me. From 1 hour to another! And actually the fist hardware probem I ever had with Smartphone. Congratz Sony!
Its clearly visible that an complete vertical area from top to bottom is not or only very sporadic accepting the finger movement.
So Service Center is the only possibility? What do you think? tried already complete stock and factory reset.
Actually its logic to send it to Service but if you have comments or maybe the same error please let me (us) know.
Thanks for any comments in advance.
Click to expand...
Click to collapse
Just to give you an final report: They changed my phone and I received an new one...
And the replacement was send right after I asked for ETA. All in all it took three weeks.
So maybe (if you phone is at repair in guarantee) asking and asking would speed up things and the possibility to get a new one is rising...
Now I have a white one (instead of black) but its OK...Feels a bit more like a new phone because of new color Thanks goodness not green or red...
The letter said that chaning to higher one or to another color is part of sonys replacement policies.

Hi again! The story continues. My guarantee expired after one year, but my warranty was good. ( it's 2 year ) I sent my phone to the service center. After two weeks, the service center changed my phone to a brand new xperia x compact.... I hope this will not be wrong with the display. In any case, I was pleasantly surprised to Sony right now.

What seems weird to me is that several people report the same problem at the same time. E.g. it start with random "clicks" on the taskbar and then the touchscreen area of the taskbar stops working. This is happening around the time of 2 years of using the phone. Really weird.
I like the phone but this is just disappointing. After the nougat update fail for the z3 / compact (first claiming that it cannot get nougat because of missing vulkan support which turns out to not being required by the compatibility definition document for nougat) and now the touchscreen fail, I'm pretty sure not going back to Sony for a phone. So sorry.

I have this problem too. The notification bar stopped working in august. And since yesterday the bottom of the screen doesn't work too, so I can't use the on-screen virtual buttons :crying:
I'm afraid this is getting worse and worse.

espi12 said:
I have this problem too. The notification bar stopped working in august. And since yesterday the bottom of the screen doesn't work too, so I can't use the on-screen virtual buttons :crying:
I'm afraid this is getting worse and worse.
Click to expand...
Click to collapse
I've faced this problem too. I buy Nova Launcher to use it's custom swipe down gesture as notification bar issue's workaround.
And i enable Glove mode on Display settings as on-screen virtual buttons issue's workaround. Of course it does not comfy.
As a newbie, i believe this issue caused by the software/MM. Maybe i'll try to revert back to LL or KK or another rom, since z3c would not get nougat update

I can add this to the list of defects I had as well.. Send mine back under warranty about a week ago, hope i'll see it back soon.. Nova Launcher is a good option but the xposes AOSP navbar seems like a better solution, if you have exposed.

I too have this issue with top portion of screen. Any day fixes other than buying new screen (1 month out of warranty)

I've updated to the Z5C and shelved this phone. I picked it up today to check which firmware it has and alas, the touchscreen simply crapped out out of the blue. This is unacceptable. The phone jack also went bad before I switched. I'm really pissed and I don't know what to do. I bought this phone two years ago. Look at the touch draw test to see where it died. How can a touchscreen go bad out of nowhere????

Hi everyone,
I'm facing exactly same problems described in this thread.
I bought my green Z3c in Italy less than 2 years ago and I still have the invoice, but I'm wondering if the warranty is still valid.
I'm wondering because I broke my glass during a trip in Australia and I replace it there, in a store, with original Z3c LCD touchscreen and frame but black colored. (I no longer have the store LCD receipt though)
What do you think? Can I consider my device to be under warranty?
Regards.

Xiaomi MI5 - Randomly unresponsive touchscreen

Hello guys, so I recently received an MI5 I ordered on Gearbest, in the 64gb international version (MIUI Global 8.2.2.0).
From day one, the touchscreen had the bad habit of going unresponsive randomly, meaning i have to struggle to swipe/click. Using hard keys (home, power) somehow fixes the issue for a few minutes but that's all. I unlocked the bootloader with Mi Unlock, and tried the latest build of LineageOS, and even flashed next the latest MIUI international developper build (29/06). On all of these 3 ROMs, the issue persists (and I went full wipe each time).
At the phone start, it is generally OK for a bunch of minutes, and then randomly becomes unresponsive.
I searched on the internet and did not find fixes, and i'm still unsure whether it's software or hardware related, even though I fear its the second option.
Would any of you have any more information on this subject?

To rule out any possible software issues, I'd flash the latest stable ROM.
Give that a shot and then see if the problem persists.

Well, the phone came new with the latest MIUI Global ROM (8.2.2.0), and since first start the problem was here. In the beginning I thought that it was just the phone lagging while setting up, but as time passed it was still there, no matter which ROM I flashed.
So, is there a potential software fix, or is this an hardware issue?

I am having the same issue, i hope its not hardware related :/

vlatko98 said:
I am having the same issue, i hope its not hardware related :/
Click to expand...
Click to collapse
Unfortunately, I'm starting to think it is, considering what I found on the internet. I'm kinda deceived by Xiaomi, which I thought was great value for the price. There is not even an official statement about this, even though many users reported the issue.

damien2702 said:
Unfortunately, I'm starting to think it is, considering what I found on the internet. I'm kinda deceived by Xiaomi, which I thought was great value for the price. There is not even an official statement about this, even though many users reported the issue.
Click to expand...
Click to collapse
Sadly thats the problem with Chinese phones,some of us that will face this problem's have no protection,we cant return the phone and get a new one,its better for us just to buy a new screen off aliexpress for 20euros than to wait 2 month's to ship it back and wait for it to be fixed and then returned and you pay the shipping costs and also the repair costs,but thats the risk we accept when we want the best bang for the buck.
Also poor quality control on the products to cut the costs is the real reason behind the problems we face

Had the same problem, it got fixed in the latest developer 7.6.29.

mundano said:
Had the same problem, it got fixed in the latest developer 7.6.29.
Click to expand...
Click to collapse
Hi, I indeed tried this solution, even thought it worked for a few hours.. But it came back soon enough

Guys,hello! I have a good news for you,i hope so. Ok. 1st of all I defeated the error with the screen off.
Here is my story.
I just wanted a black mi5. After some time found on ebay. I bought it, he arrived, after two days the touchscreen stopped working absolutely randomly.
The seller said that everything will do. I sent, he did nothing! Sent me. It all happened twice. Exactly twice I sent my mi5 from Russia to China! I read all the messages and tried everything. Nothing helped.
That's what I tried and that does not exactly work.
1. It does not depend on the version of miui or linegeOS.
2.This does not depend on time.
3.This does not depend on temperature.
I experimented, heated it, lay in the refrigerator. I clicked on the screen / body.
In the end, I understood the reason-static electricity.
HOW TO FIX IT!
1.Remove the back cover.
2. Twist the screws in the center and bottom, possibly a pair on the right side.
3. Try so far without the lid closed.
4.If the screen stops responding, try unscrewing the other screws.
5.Repeat, until you find the right combination and the touchscreen will work constantly.
Guys, I really helped it.
I hope this also solves your problem with the screen. Good luck!
I cant add a picture as a new user(((
Red squares-deleted screws on my configurations.
Green rounds-screws which i left without any changes.You can write me:[email protected]
or call me Skype: Griha3212
if you dont understand something in my instruction.

Griha3212 said:
Guys,hello! I have a good news for you,i hope so. Ok. 1st of all I defeated the error with the screen off.
Here is my story.
I just wanted a black mi5. After some time found on ebay. I bought it, he arrived, after two days the touchscreen stopped working absolutely randomly.
The seller said that everything will do. I sent, he did nothing! Sent me. It all happened twice. Exactly twice I sent my mi5 from Russia to China! I read all the messages and tried everything. Nothing helped.
That's what I tried and that does not exactly work.
1. It does not depend on the version of miui or linegeOS.
2.This does not depend on time.
3.This does not depend on temperature.
I experimented, heated it, lay in the refrigerator. I clicked on the screen / body.
In the end, I understood the reason-static electricity.
HOW TO FIX IT!
1.Remove the back cover.
2. Twist the screws in the center and bottom, possibly a pair on the right side.
3. Try so far without the lid closed.
4.If the screen stops responding, try unscrewing the other screws.
5.Repeat, until you find the right combination and the touchscreen will work constantly.
Guys, I really helped it.
I hope this also solves your problem with the screen. Good luck!
I cant add a picture as a new user(((
Red squares-deleted screws on my configurations.
Green rounds-screws which i left without any changes.You can write me:[email protected]
or call me Skype: Griha3212
if you dont understand something in my instruction.
Click to expand...
Click to collapse
please can you make video this help a lot

Hey guys, thanks to Griha3212 I found out on my Mi 5 it's the screw in the top middle part of the phone, the one with warranty sticker. Just loosen it a bit. It works fine after I loosen it. Tried tightening it too and the problem came back.

mi5 unresponsive
mundano said:
Had the same problem, it got fixed in the latest developer 7.6.29.
Click to expand...
Click to collapse
still fixed at these days? now after screen replacement and an update, the touch becomes unresponsive

Griha3212 said:
Guys,hello! I have a good news for you,i hope so. Ok. 1st of all I defeated the error with the screen off.
Here is my story.
I just wanted a black mi5. After some time found on ebay. I bought it, he arrived, after two days the touchscreen stopped working absolutely randomly.
The seller said that everything will do. I sent, he did nothing! Sent me. It all happened twice. Exactly twice I sent my mi5 from Russia to China! I read all the messages and tried everything. Nothing helped.
That's what I tried and that does not exactly work.
1. It does not depend on the version of miui or linegeOS.
2.This does not depend on time.
3.This does not depend on temperature.
I experimented, heated it, lay in the refrigerator. I clicked on the screen / body.
In the end, I understood the reason-static electricity.
HOW TO FIX IT!
1.Remove the back cover.
2. Twist the screws in the center and bottom, possibly a pair on the right side.
3. Try so far without the lid closed.
4.If the screen stops responding, try unscrewing the other screws.
5.Repeat, until you find the right combination and the touchscreen will work constantly.
Guys, I really helped it.
I hope this also solves your problem with the screen. Good luck!
I cant add a picture as a new user(((
Red squares-deleted screws on my configurations.
Green rounds-screws which i left without any changes.You can write me:[email protected]
or call me Skype: Griha3212
if you dont understand something in my instruction.
Click to expand...
Click to collapse
This is still working. Thx for help. Saved my phone after screen replacement.

Which Screws`?
I have the same Problem with my Mi5. Is there anyone who has a Picture for me, which Srews i have to loosen? Thanks

hotdogg1979 said:
I have the same Problem with my Mi5. Is there anyone who has a Picture for me, which Srews i have to loosen? Thanks
Click to expand...
Click to collapse
Hi Guys, I hope my solution helps to solve your problem. It is definitely about the screws. For me, I have found out that one screw is very slightly thinner than the others (of course the one with warranty stick should go to the centre and there is one silver metal going top left). This thinner screw should go up middle. That worked for me.

Does the screws trick work on your phone? Plz tell me.

Griha3212 said:
Guys,hello! I have a good news for you,i hope so. Ok. 1st of all I defeated the error with the screen off.
Here is my story.
I just wanted a black mi5. After some time found on ebay. I bought it, he arrived, after two days the touchscreen stopped working absolutely randomly.
The seller said that everything will do. I sent, he did nothing! Sent me. It all happened twice. Exactly twice I sent my mi5 from Russia to China! I read all the messages and tried everything. Nothing helped.
That's what I tried and that does not exactly work.
1. It does not depend on the version of miui or linegeOS.
2.This does not depend on time.
3.This does not depend on temperature.
I experimented, heated it, lay in the refrigerator. I clicked on the screen / body.
In the end, I understood the reason-static electricity.
HOW TO FIX IT!
1.Remove the back cover.
2. Twist the screws in the center and bottom, possibly a pair on the right side.
3. Try so far without the lid closed.
4.If the screen stops responding, try unscrewing the other screws.
5.Repeat, until you find the right combination and the touchscreen will work constantly.
Guys, I really helped it.
I hope this also solves your problem with the screen. Good luck!
I cant add a picture as a new user(((
Red squares-deleted screws on my configurations.
Green rounds-screws which i left without any changes.You can write me:[email protected]
or call me Skype: Griha3212
if you dont understand something in my instruction.
Click to expand...
Click to collapse
Thank you, you saved my Gemini :good:

Doesn't work for me. I tried with all screws.
Sent from my MI 5 using Tapatalk

screw solution works !!
I tried this solution with Redmi 2 and its the exact same screw which is the problem ie the screw right in the middle of the phone.
i loosed it slightly and now no more screen freezes. :good:

Hi I'm attaching an image with the screws numbered.
Griha3212 said:
Guys,hello! I have a good news for you,i hope so. Ok. 1st of all I defeated the error with the screen off.
Here is my story.
I just wanted a black mi5. After some time found on ebay. I bought it, he arrived, after two days the touchscreen stopped working absolutely randomly.
The seller said that everything will do. I sent, he did nothing! Sent me. It all happened twice. Exactly twice I sent my mi5 from Russia to China! I read all the messages and tried everything. Nothing helped.
That's what I tried and that does not exactly work.
1. It does not depend on the version of miui or linegeOS.
2.This does not depend on time.
3.This does not depend on temperature.
I experimented, heated it, lay in the refrigerator. I clicked on the screen / body.
In the end, I understood the reason-static electricity.
HOW TO FIX IT!
1.Remove the back cover.
2. Twist the screws in the center and bottom, possibly a pair on the right side.
3. Try so far without the lid closed.
4.If the screen stops responding, try unscrewing the other screws.
5.Repeat, until you find the right combination and the touchscreen will work constantly.
Guys, I really helped it.
I hope this also solves your problem with the screen. Good luck!
I cant add a picture as a new user(((
Red squares-deleted screws on my configurations.
Green rounds-screws which i left without any changes.You can write me:[email protected]
or call me Skype: Griha3212
if you dont understand something in my instruction.
Click to expand...
Click to collapse
It would be nice if you post which numbers have you tried.
Richardyii said:
Hey guys, thanks to Griha3212 I found out on my Mi 5 it's the screw in the top middle part of the phone, the one with warranty sticker. Just loosen it a bit. It works fine after I loosen it. Tried tightening it too and the problem came back.
Click to expand...
Click to collapse
Did you mean that, when loosen it, the problem dissapears immediately without rebooting? Because I've tried it and it does not work immediately.
Mamihla said:
Hi Guys, I hope my solution helps to solve your problem. It is definitely about the screws. For me, I have found out that one screw is very slightly thinner than the others (of course the one with warranty stick should go to the centre and there is one silver metal going top left). This thinner screw should go up middle. That worked for me.
Click to expand...
Click to collapse
I think your explaination is a little bit confusing. Did you mean that the thinner screw (the number 1 on the image attached) has to be swapped with the number 2? Or with the one with the warranty (number 5)?
Please if any other one found a combination that works, post it using the numbers of my attachment as reference. I have been tried several combinations amd no one seem to work.