Hello everyone,
I just bought my new Realme X2 Pro from AliExpress a few days ago, and have been facing an annoying issue.
Although I have disabled Smart Power Saver and App Quick Freeze features in the settings, almost all the installed applications do not pop up any notification. I also have enabled notifications for each app, such as Yahoo email, Gmail, Mobile banking apps, Telegram, Imo, WhatAPP, etc., and have allowed them to always run in the background. I know it would drain the phone battery, but I thought doing these kinds of stuff would fix the notification problem. I did whatever the Realme website suggested and also what the community proposed.
This is my first experience with an unknown cellphone brand, and I have to put it to the experience.
I was wondering if anybody can advise me on a solution.
I have to mention that I did factory reset my phone thrice and also updated my phone to the latest OS version, but nothing changed!
Suggested solutions by Realme which did not work:
https://www.realme.com/in/support/kw/doc/FAQ1106
I would appreciate your valuable comments on this topic.
It's very strange,
I buy from Amazon the european blue 12GB 256GB and I only setup my programs and I don't have any issue in notifications at all.
I use Skype, Telegram, Whatsapp, 4 e-mails accounts and everything work good has expected. I have this phone 5 days ago and I don't have this notification issue.
And is a very boring issue.
As far as I know: Chinese ROM have problems with notifications ...EU ones is good
rampaige said:
Hello everyone,
I just bought my new Realme X2 Pro a few days ago, and have been facing an annoying issue.
Although I have disabled Smart Power Saver and App Quick Freeze features in the settings, almost all the installed applications do not pop up any notification. I also have enabled notifications for each app, such as Yahoo email, Gmail, Mobile banking apps, Telegram, Imo, WhatAPP, etc., and have allowed them to always run in the background. I know it would drain the phone battery, but I thought doing these kinds of stuff would fix the notification problem. I did whatever the Realme website suggested and also what the community proposed.
This is my first experience with an unknown cellphone brand, and I have to put it to the experience.
I was wondering if anybody can advise me on a solution.
I have to mention that I did factory reset my phone thrice and also updated my phone to the latest OS version, but nothing changed!
Suggested solutions by Realme which did not work:
https://www.realme.com/in/support/kw/doc/FAQ1106
I would appreciate your valuable comments on this topic.
Click to expand...
Click to collapse
So go in the apps that you aren't getting messages from in the app list in the settings menu and in one of the options you can select wifi or wifi and data . I had a bunch of apps that were set to wifi by default so I had to adjust that (I just went through and activated the wifi&data option for all the apps regardless) and also if you like use adb to remove Athena package that fixed all notification issues for me.
almmpt said:
It's very strange,
I buy from Amazon the european blue 12GB 256GB and I only setup my programs and I don't have any issue in notifications at all.
I use Skype, Telegram, Whatsapp, 4 e-mails accounts and everything work good has expected. I have this phone 5 days ago and I don't have this notification issue.
And is a very boring issue.
Click to expand...
Click to collapse
Yes, it is. It randomly occurs for people who own Realme and Oppo!
rosztrade said:
As far as I know: Chinese ROM have problems with notifications ...EU ones is good
Click to expand...
Click to collapse
Thanks, which one did you install? Some say that India Rom is also Europe version!
https://www.realme.com/eu/support/software-update
https://www.realme.com/in/support/software-update
MixEvo said:
So go in the apps that you aren't getting messages from in the app list in the settings menu and in one of the options you can select wifi or wifi and data . I had a bunch of apps that were set to wifi by default so I had to adjust that (I just went through and activated the wifi&data option for all the apps regardless) and also if you like use adb to remove Athena package that fixed all notification issues for me.
Click to expand...
Click to collapse
Thanks for the comment. WiFi and Data are enabled by default for every application, and changing them did not solve the notification issue.
Remove coloros.athena.com service through adb. It will solve the problem. U can also remove other Chinese apps too.
rampaige said:
Thanks for the comment. WiFi and Data are enabled by default for every application, and changing them did not solve the notification issue.
Click to expand...
Click to collapse
remove Athena that should fix notifications
ospeto said:
Remove coloros.athena.com service through adb. It will solve the problem. U can also remove other Chinese apps too.
Click to expand...
Click to collapse
It's com.coloros.athena if I'm not mistaken.
So in adb run:
adb shell PM uninstall -k --user 0 com.coloros.athena
MixEvo said:
remove Athena that should fix notifications
It's com.coloros.athena if I'm not mistaken.
So in adb run:
adb shell PM uninstall -k --user 0 com.coloros.athena
Click to expand...
Click to collapse
Thanks, I just did it, but it didn't solve the issue. If I close the recent apps, no notification will be shown. I need to keep the apps running in the background and do not tap on close the application icon, which is not acceptable. We close the recent applications habitually.
Any solutions?
In my case it eventually worked for Gmail but Hangout still needed it to be in the background for instant notifications. I have already submitted a ticket to their Chinese bug forum.
acyg said:
In my case it eventually worked for Gmail but Hangout still needed it to be in the background for instant notifications. I have already submitted a ticket to their Chinese bug forum.
Click to expand...
Click to collapse
Yeah, Gmail mostly shows the notifications, but Yahoo Mail, WhatsApp, IMO, and even mobile banking apps do not show any notification. I miss so many calls and chats because of that. I have enabled run in the background and have disabled the power saving, but most of the apps do not follow the rules. ColorOS kills them completely. I reckon Realme Chinese versions have these issues.
rampaige said:
Yeah, Gmail mostly shows the notifications, but Yahoo Mail, WhatsApp, IMO, and even mobile banking apps do not show any notification. I miss so many calls and chats because of that. I have enabled run in the background and have disabled the power saving, but most of the apps do not follow the rules. ColorOS kills them completely. I reckon Realme Chinese versions have these issues.
Click to expand...
Click to collapse
Yea hopefully they will fix some of it with the next update. But on the other hand you don't have to miss those calls and chats. We can still lock the apps in the background for instant notifications in the meantime.
I talked to the company support and told me the next updates will solve this
acyg said:
Yea hopefully they will fix some of it with the next update. But on the other hand you don't have to miss those calls and chats. We can still lock the apps in the background for instant notifications in the meantime.
Click to expand...
Click to collapse
Hi,
Even if we lock an app in the background, if we swipe up, that app would be closed! We usually do it. Realme and ColorOS should release an update for Chinese version of Realme X2 Pro model to get it fixed.
Same issue
I'm experiencing this issue.. I have a Chinese master gray model.. Such a disappointment when I started using this phone. Had such high expectations.
I never get email notifications WhatsApp works sometimes Facebook sometimes messenger sometimes who knows whatever else works and doesn't work. I went through 250+ apps turning everything on in notifications. My battery is set to high performance all the time.
This has to be the worst phone I've ever owned. Whether it's because it's a Chinese rom or Color OS who knows. Would love someone to find a solution
If i find a solution I'll update you
ospeto said:
Remove coloros.athena.com service through adb. It will solve the problem. U can also remove other Chinese apps too.
Click to expand...
Click to collapse
how can i reinstall it coz it stop apps from getting closed for me
Please participate in the pool. Your vote is highly appreciated.
I'm on the EU version and GMail will only notify me of emails from my main Gmail account, I don't receive notifications on 3 other email accounts that I have linked to the into the Gmail app. even though its set up to do so.
Related
Hello,
My dad bought the p9 not so long ago in China, EVA-AL10C00B386, android 7.0, EMUI 5.0, he stopped using it shortly after because if whatsapp was no open in the background, he would not receive any notifications.
My phone died yesterday so I'm trying to use his p9 now, not only whatsapp doesn't receive notifications when offline, I noticed that you can't use whatsapp on your pc either ( since it requires your phone to be connected when used), so I guess whatsapp (also telegram, but I guess it's a general problem) just doesn't run in the background when the app is not active.
I've been searching online for a fix, but I only found irrelevant solutions.
Is there any way to fix it? and if not, will installing a different rom fix the issue? if so, is there any specific rom I should get?
EDIT: I enabled developer options, and in the Running Services, whatsapp and the rest aren't running, so why is the phone blocking these services?
Thanks
try to use protected-apps to receive notification
http://android.stackexchange.com/questions/152649/what-is-protected-apps-in-huawei-phones
I can not find the protected-apps options, I looked every where, and under Battery, it doesn't exist, the closest option I found was settings -> battery -> close apps after screen lock.
And I already disabled it for everything.
For me worked to add a widget on my homescreen of the app you want to run in the background. With the widget the phone is forced to run the app in the background. With Whatsapp for example you can add the widget with all of the chats.
_Frostplexx_ said:
For me worked to add a widget on my homescreen of the app you want to run in the background. With the widget the phone is forced to run the app in the background. With Whatsapp for example you can add the widget with all of the chats.
Click to expand...
Click to collapse
It worked! it isn't optimal, and if someone know of a real fix, I'd love to hear it,
but thanks! at least I can get my whatsapp notifications now
TomaToma said:
It worked! it isn't optimal, and if someone know of a real fix, I'd love to hear it,
but thanks! at least I can get my whatsapp notifications now
Click to expand...
Click to collapse
That's good to hear that it worked ?. You could also make Whatsapp to a system app. I don't know why but that works also but you need root for this.
Is anyone else getting extremely delayed notifications on their Asus ROG Phone 2? I have noticed that notifications are taking about 10-15 minutes to finally pop up on the phone. If I go in to the apps, such as Google Voice, 2FA apps, PushBullet, Visual Voicemail, Outlook, GMail, etc... I see the information in the app, but the notifications still take a long time to actually pop up in the notification tray.
I had that happen in the beginning then I disabled all app manager stuff other than stock android battery optimization. So I disabled all the asus auto disable or mobile manager stuff. Just dig in the settings and fiddle around with it. I think the phone is still new so no one has a clear answer yet.
stealthj said:
I had that happen in the beginning then I disabled all app manager stuff other than stock android battery optimization. So I disabled all the asus auto disable or mobile manager stuff. Just dig in the settings and fiddle around with it. I think the phone is still new so no one has a clear answer yet.
Click to expand...
Click to collapse
I'm having an issue where I don't get notifications from any apps unless they are big like Facebook/Messenger and What's App... Anyone now how to resolve this?
I've allowed the apps to auto-start, they are not being optimised by the battery, all notifications are active but still not getting anything..?
RJ24CBA said:
I'm having an issue where I don't get notifications from any apps unless they are big like Facebook/Messenger and What's App... Anyone now how to resolve this?
I've allowed the apps to auto-start, they are not being optimised by the battery, all notifications are active but still not getting anything..?
Click to expand...
Click to collapse
Try the latest ROM.
albireox said:
Try the latest ROM.
Click to expand...
Click to collapse
Do you know what the latest version is? I can't find anywhere that confirms the latest one. I'm currently on WW 1908.12-0?
Hello everyone,
I just bought my new Realme X2 Pro from AliExpress a few days ago, and have been facing an annoying issue.
Although I have disabled Smart Power Saver and App Quick Freeze features in the settings, almost all the installed applications do not pop up any notification. I also have enabled notifications for each app, such as Yahoo email, Gmail, Mobile banking apps, Telegram, Imo, WhatAPP, etc., and have allowed them to always run in the background. I know it would drain the phone battery, but I thought doing these kinds of stuff would fix the notification problem. I did whatever the Realme website suggested and also what the community proposed.
This is my first experience with an unknown cellphone brand, and I have to put it to the experience.
I was wondering if anybody can advise me on a solution.
I have to mention that I did factory reset my phone thrice and also updated my phone to the latest OS version, but nothing changed!
Suggested solutions by Realme which did not work:
https://www.realme.com/in/support/kw/doc/FAQ1106
I would appreciate your valuable comments on this topic.
i did what you already said step 3) is the only addition, but its working perfectly fine here! make sure everything is updated.. or sadly factory reset.
1) long press the app then click on app info, or go to app info what ever is easy for you.
2) power saver change it to Allow background Running
This should solve the problem. if not the extra one to do is
3) your recent apps click on the three lines menu and lock the app.
i have 12GB ram so it does not affect anything.
this solved my problem
more to this i faced issues with whatsapp popup notification on the top the Bubble thing but after time it works, its mostly the Color OS is Really not working well with the phone.
sorry if you found this useless but i hear you!
kkarnaout said:
i did what you already said step 3) is the only addition, but its working perfectly fine here! make sure everything is updated.. or sadly factory reset.
1) long press the app then click on app info, or go to app info what ever is easy for you.
2) power saver change it to Allow background Running
This should solve the problem. if not the extra one to do is
3) your recent apps click on the three lines menu and lock the app.
i have 12GB ram so it does not affect anything.
this solved my problem
more to this i faced issues with whatsapp popup notification on the top the Bubble thing but after time it works, its mostly the Color OS is Really not working well with the phone.
sorry if you found this useless but i hear you!
Click to expand...
Click to collapse
Thanks for the reply.
I know that we can pin/lock the recent apps in the background, but after tapping on “close the recent apps icon,” even the pinned apps will be closed!! So, we habitually tap on that icon, and pinning the apps won't help us.
I can not even toggle the screen pinning ????
rampaige said:
Thanks for the reply.
I know that we can pin/lock the recent apps in the background, but after tapping on “close the recent apps icon,” even the pinned apps will be closed!! So, we habitually tap on that icon, and pinning the apps won't help us.
Click to expand...
Click to collapse
On eu rom it doesn't succeed, locked apps remains closing recent
Hi to the group...
Can someone tell me how to add all the Google apps to the X60 pro +
I see a tons of bloatware chinese and just The Google play service installed.. nothing more.
Play Store.. Google and Gpay most of all...
thank's
toxstoxs said:
Hi to the group...
Can someone tell me how to add all the Google apps to the X60 pro +
I see a tons of bloatware chinese and just The Google play service installed.. nothing more.
Play Store.. Google and Gpay most of all...
thank's
Click to expand...
Click to collapse
I'd installed play store manually (apk from the web). Other apps through play store then
thank's...
i got other issue as well... Whatsapp Viber telegram notification DO NOT ARRIVE until i open the program.
Seems like the phone kill the app in background...
any tips how to make it work?
Have to open an app to see if i got new messages it's really no sense...
thank's
toxstoxs said:
thank's...
i got other issue as well... Whatsapp Viber telegram notification DO NOT ARRIVE until i open the program.
Seems like the phone kill the app in background...
any tips how to make it work?
Have to open an app to see if i got new messages it's really no sense...
thank's
Click to expand...
Click to collapse
Go to settings > apps and permissions > permission management > choose an app and go to "Single permission setting"
I think the main one is "autostart", but i turned on the first few to be sure. Worked for me.
toxstoxs said:
thank's...
i got other issue as well... Whatsapp Viber telegram notification DO NOT ARRIVE until i open the program.
Seems like the phone kill the app in background...
any tips how to make it work?
Have to open an app to see if i got new messages it's really no sense...
thank's
Click to expand...
Click to collapse
You also might change the battery settings for those apps. In settings - battery you can change the intelligent app management to more battery use in background allowed. This did the trick for me...
but
thomascook said:
You also might change the battery settings for those apps. In settings - battery you can change the intelligent app management to more battery use in background allowed. This did the trick for me...
Click to expand...
Click to collapse
which a stupidity setting is to kill istant messaging apps and notification by default? i have no words really.. and anyway.. beside sometimes they work.. most of the time they arrive all together when for example i switch from WiFi to 4/5 G network and vice versa... can't figure out how to fix it.. not just whatsapp but a lot of other apps notifications have same issue.
toxstoxs said:
but
which a stupidity setting is to kill istant messaging apps and notification by default? i have no words really.. and anyway.. beside sometimes they work.. most of the time they arrive all together when for example i switch from WiFi to 4/5 G network and vice versa... can't figure out how to fix it.. not just whatsapp but a lot of other apps notifications have same issue
Click to expand...
Click to collapse
Eventually enabling "mobile data use always enabled" in developer settings might help. Or disable the stupid network assistant / intelligent wifi ect.
You have to disable com.vivo.pem through adb shell command. That process kills apps to save battery. After that all notifications will come without problems
Hello everyone, living in Europe and bought a X60 pro+ with OriginOS Chinese version. I already sync my old phone with it, removed tons of bloadware using ADB and the phone is almost perfect.
The only thing still not working 100% are push notifications. Some apps works always, like Whatsapp for example, but others, even after I enable notification, configure battery thing to allow the app to use more battery and other things, still not always work.
Anyone have any tip on how to solve the notifications and make it work properly always?
Thanks a lot!
Zirart_234 said:
Hello everyone, living in Europe and bought a X60 pro+ with OriginOS Chinese version. I already sync my old phone with it, removed tons of bloadware using ADB and the phone is almost perfect.
The only thing still not working 100% are push notifications. Some apps works always, like Whatsapp for example, but others, even after I enable notification, configure battery thing to allow the app to use more battery and other things, still not always work.
Anyone have any tip on how to solve the notifications and make it work properly always?
Thanks a lot!
Click to expand...
Click to collapse
Remove the bbk.pem app via adb. Check the app privileges and make sure "auto start" and/or "start" is given to specific apps to ensure it can run in background and send push notifications. In battery settings you can allow apps to consume power instead of intelligent handled, but the auto start setting in apps - permissions should do the trick