Issue with screen waking up on call - Xiaomi Mi CC9 / Mi 9 Lite Questions & Answers

Hi there, I'm encountering an issue when on call, the screen wakes up randomly. I used to lock the device in other models(also it works on mi note 10) but when I'm on call and trying to lock the screen on mi 9 lite, it automatically unlocks immediately!
Any suggestion?

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I have a Mi 9T Pro with MIUI 11.0.3.0 Since I updated, I have problem with pocket mode. When I wanna unlock my phone with fingerprint scanner on turned off screen (It's important), I usually get the "Don't cover the earphone area" message for 2 sec, and after this disappears. Today I realised that It happens every time when I turn off the screeen in a lighter place or room, and after unlock in a dark or darker place. Can somebody check this problem on his/her own phone? I'm interested in about this is my own problem or It's a MIUI 11 issue.
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I have the same problem. To bypass i have disable pocket mode from ambient display setting. Hop xiaomi fixes it
Turn off pocket mode in Redmi K20 Pro/ Xiaomi Mi 9T Pro
1) Go to Setting
2) Scroll and search for keyword *Always-on display and lock screen*
3) In this section scroll down until you find pocket mode..turn it off.
It works for me..try it
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I have a mi9 lite updated to the miui 11.3.5 and for a few days when it is at rest when receiving a call it sounds but the screen does not turn on although if I make the gesture on the screen I can answer the call, and the same thing happens with the alarms, I have already given all the permissions and made factory reset and it remains the same. I don't know how to fix it anymore.
I´d flashed miui 11.3.4 and solved the problem
I have the same problem. Sometimes the sceen doesn't light up when it should from the power button, if I use the fingerprint method it works as usual. Not sure what the thing is.

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Hello everyone for a long time it happens to me on my Redmi 9, that as soon as I start a call or receive a Whatsapp message the screen remains black, to activate it I have to pass my hand over the proximity sensor, I tried to activate the function in touch but this creates another malfunction as to unlock the screen I check "Do not cover the area of the headset", has anyone ever tried how to solve?
Thank you
I have the same problem

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