Mic not working - Sony Xperia XZ2 Questions & Answers

Hi all,
it's been a while since my xz2's mic started to get crazy: it usually works, but after a few days that I don't reboot it then neither the primary nor the secondary mic will work. This is very frustrating when making calls or sending voice messages because I have to turn it off and then back on to make it work. I've also lost a recorded uni lesson due to this.
When this happens also in the service menu *#*#7378423#*#* the mic doesn't work.
Has anybody of you ever faced this problem?
Thanks!

Related

No sound on incoming/outgoing calls

Hi all,
I have a problem with my new Diamond, that I hope someone can help me with.
Sometimes when I make a call or when I recieve a call, there is no sound in the "internal" speaker. Only if I press the button to enable the "external" speaker, I can here what the person says that I'm calling.
This happens 50-80% of the times that I use the phone. I'm thinking that it might have something to do with that I a use BT headset and a builtin BT system in my car, and the phone can't handle to "change" - or something.
I have the newest Danish ROM on the phone.
Hope somebody got an idea. Thanks.
mnielsen5 said:
Hi all,
I have a problem with my new Diamond, that I hope someone can help me with.
Sometimes when I make a call or when I recieve a call, there is no sound in the "internal" speaker. Only if I press the button to enable the "external" speaker, I can here what the person says that I'm calling.
This happens 50-80% of the times that I use the phone. I'm thinking that it might have something to do with that I a use BT headset and a builtin BT system in my car, and the phone can't handle to "change" - or something.
I have the newest Danish ROM on the phone.
Hope somebody got an idea. Thanks.
Click to expand...
Click to collapse
I`ve the same problem since yesterday, has somebody the same problems??
I have the exact same problem and have not found a fix for this yet
I have checked phone reception and even changed different simcards and carrier.
It still happens and i am using the latest ROM as well.
I downgraded the rom back to factory default.
Same thing happens once in a while.
To me this sound like a hardware related problem and i dont know if HTC will cover this under warranty.
try deleting sms and emails from ur phone and then see
I had this problem after I installed LIVE PVR Call recorder. I uninstalled it and had no more problems.

Internal Mic Problem

I'm having problems with the internal microphone on my n1.
I've always had issues of people complaining they cannot hear me clearly. Also when I initially answer a phone call, my first "hello" is almost never heard by the person calling. These are however not my main problem.
Today nobody could hear me no matter if i called them or they called me. I rebooted the phone to no avail. However when I put it on speaker phone, they could hear me. When I voice search, it recognizes my voice just fine. So I don't know why it only doesn't work for voice calls.
Anyone ever encounter this?
Anyone have any ideas?
Send it back for repair?

Lose Bluetooth/Speakerphone after call waiting decline

So basically,
If I'm on a call over bluetooth, or on speakerphone, everything works fine until I have another call come in. Whether I decline the call or let it go to voicemail, the current call I have goes to handset audio. I can bring it back to bluetooth or speaker phone by changing to to handset, then back to bluetooth or speakerphone.
This has been happening since I got the phone, and even after a factory reset. It's absolutely killing me. I wanted to see if anyone has had this happen to have the same issue.
So after going through a second phone and being able to replicate the issue, I learned that something happened with Skype that caused this to happen. I believe it to be something to do with having Google Voice automatically roll over to Skype when I don't answer my primary number. I have since disabled it and everything seems to be working fine!

Microphone problem while calling

Hey guys, i have problem with my Z1. While i am calling via gsm calling the other side can hear me like very bad. Almost imposible to understand what i am saying. I would say that is problem with microphone, but on skype or sound recorder my voice was clear like a mountain stream.
I was running on stock deodexed 4.4.4, than i made factory restart and now i am running on Criskelo rom, 4.4.4 aswell. Still the same.
I even turn the noise suppresion in call menu aswell, didnt make a difference.
Anyone got the same problem?
Soego said:
Hey guys, i have problem with my Z1. While i am calling via gsm calling the other side can hear me like very bad. Almost imposible to understand what i am saying. I would say that is problem with microphone, but on skype or sound recorder my voice was clear like a mountain stream.
I was running on stock deodexed 4.4.4, than i made factory restart and now i am running on Criskelo rom, 4.4.4 aswell. Still the same.
I even turn the noise suppresion in call menu aswell, didnt make a difference.
Anyone got the same problem?
Click to expand...
Click to collapse
Did you have this problem on stock rom as well and on an older build than 4.4.4?
On Stock Rom yes, but i have this issue just with 4.4.4. i guess.
I tried it on official 4.3.and the same.
Try a different sim card and make a call and report back
Soego said:
Hey guys, i have problem with my Z1. While i am calling via gsm calling the other side can hear me like very bad. Almost imposible to understand what i am saying. I would say that is problem with microphone, but on skype or sound recorder my voice was clear like a mountain stream.
I was running on stock deodexed 4.4.4, than i made factory restart and now i am running on Criskelo rom, 4.4.4 aswell. Still the same.
I even turn the noise suppresion in call menu aswell, didnt make a difference.
Anyone got the same problem?
Click to expand...
Click to collapse
You may also try if you can make any different result with your device microphone when calling if you change any of voice settings in "settings/calling settings". There are atleast microphone noice canceling, equalizer, speaker volume increasing and slow speaking. Maybe hardware issue thou.
I tried to change everything. But i can hear it great on Skype And microphone test software, so not sure if it is hardware issue :-/
I just tried to call with my loud settings (like from main speaker) my voice was clear again. But when switching back it did the same.
I have this problem since i tried for the 5th time to call with it through the rain.
Now, every program the mic is dissorted. Even the sony service menu. Brought it my service provider for a repair/replace, but after a few weeks they told me the phone has water damage??? HOW the hell, i am not stupid, knowing to close the lids.
Now waiting for the parts of microphone hardware. Hopefully this will fix the problem.
So are you going to replace it by yourself? My voice is service menu is pure, even on skype calls and stuff like that, so i hope its not hardware related :-/
Problem fixed. I had removed the antidust cover of microphone and my voice is clear again.
Soego said:
Problem fixed. I had removed the antidust cover of microphone and my voice is clear again.
Click to expand...
Click to collapse
Hi, I have the same problem. What did you do exactly?
Thanks

[Q] voice call help

Hi,
I rooted my phone a while back, but after installing a custom kernel and ROM I began having problems with regular voice calls. I started hearing these noises and cracking while on call. I tried installing the ROM again, because i thought that something went wrong with the installation, but now i can`t hear anything while on regular call. What puzzles me is that sometimes after reboot my phone can`t even play music or any audio files and sometimes its working just fine. Also my viber voice calls are working fine i just have problem with the classic voice call. I have noticed that when i put my phone just on GSM mode it gets a little better / i can hear the beeps before the person i`m calling picks up/ but its still not a solution. I have tried to restore stock ROM and it didn`t work. Also I didn`t have s-off when the problem began if it`s of any significance. If someone has any idea how to help me I will be most grateful.

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