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Hi so i asked over at the Motorola owners forums but nobody over there could resolve my issue. This is what's going on: So when I go to watch videos on the YouTube app on WiFi or Mobile data the video will start to play and then like 10 seconds in the video will stop and it will say "problem loading video tap to retry" so I tap to retry sometimes it works but most of the time it just keeps loading and never does anything. Once that happens all other streaming media apps don't work like Spotify won't play music as well as local mp3's that I have on my device. After a reboot then I'm able to play every thing again until it happens again. I've done a cache wipe and a factory reset without automatic backup/restore on as well as turning awesome player off in the developers options. And that has not changed anything. Any ideas on what to do? Also i'm not rooted i'm on stock firmware.
mjf042 said:
Hi so i asked over at the Motorola owners forums but nobody over there could resolve my issue. This is what's going on: So when I go to watch videos on the YouTube app on WiFi or Mobile data the video will start to play and then like 10 seconds in the video will stop and it will say "problem loading video tap to retry" so I tap to retry sometimes it works but most of the time it just keeps loading and never does anything. Once that happens all other streaming media apps don't work like Spotify won't play music as well as local mp3's that I have on my device. After a reboot then I'm able to play every thing again until it happens again. I've done a cache wipe and a factory reset without automatic backup/restore on as well as turning awesome player off in the developers options. And that has not changed anything. Any ideas on what to do? Also i'm not rooted i'm on stock firmware.
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This is related to the sound module/driver and no known fix is available afaik.Probably Motorola will issue a patch for this along with several other issues.
liveroy said:
This is related to the sound module/driver and no known fix is available afaik.Probably Motorola will issue a patch for this along with several other issues.
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ok thank you for letting me know. hopefully they fix this because its annoying.
liveroy said:
This is related to the sound module/driver and no known fix is available afaik.Probably Motorola will issue a patch for this along with several other issues.
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it seems it was fixed in the maintenance update. im not experiencing this glitch anymore so far.
mjf042 said:
it seems it was fixed in the maintenance update. im not experiencing this glitch anymore so far.
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Good to know, that probably means that the sound cracking issue is gone too.
liveroy said:
Good to know, that probably means that the sound cracking issue is gone too.
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well after playing it with for a few days im getting the youtube video glitch again but no sound crackle as of yet. Disappointing
I was really hoping the update released this week fixed the Youtube bugs. mjf042, did you receive the update this week?
mjf042 said:
well after playing it with for a few days im getting the youtube video glitch again but no sound crackle as of yet. Disappointing
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Oh snap, disappointing indeed.
I don't know what might have happened, but this morning, I tried to connect my Phone to WiFi, and for some reason, it wouldn't. The WiFi toggle button that you see when you pull down the Notification Bar, now that WiFi button keeps turning on and off constantly. The time it takes between each toggle (on to off or off to on) is just about 0.5 - 1 sec. This is crazy. I can't connect to my WiFi.
I googled for solutions, no luck. I hard reset my Phone, no luck still. I wiped Partition Cache too. I entered into the Safe Mode, the same behavior happened. It's weird. It's like my Phone is possessed or something. A virus maybe?
Any input would be much appreciated. My phone is running the latest Firmware from T-mobile. And I got the update maybe 1-2 weeks ago and it had been working fine until this morning the issue started.
My phone just started doing this as well. Wifi keeps turning off and on. If I want to keep it off I have to restart my phone. If I want to use the wifi I have to manually toggle it from the wifi settings. Just weird it started doing this just recently. Maybe an app we both have installed?
I think I've found the issue. Sadly only after 3x reformatting the phone.
Go to Settings, Location, then click on Improve Accuracy, then turn off WiFi and Bluetooth Scanning (actually just the WiFi scanning would do the trick, but I decided to just turn off both of them). I suspect an update to one of Google system apps might have caused the phone's WiFi to behave weirdly like this. For the past 2-3 years I've had this phone, it had been fine with these two options turned on. It changed yesterday.
Let me know if this solution works for you.
febzz88 said:
I think I've found the issue. Sadly only after 3x reformatting the phone.
Go to Settings, Location, then click on Improve Accuracy, then turn off WiFi and Bluetooth Scanning (actually just the WiFi scanning would do the trick, but I decided to just turn off both of them). I suspect an update to one of Google system apps might have caused the phone's WiFi to behave weirdly like this. For the past 2-3 years I've had this phone, it had been fine with these two options turned on. It changed yesterday.
Let me know if this solution works for you.
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Haha I was about to post this solution as well! Turning off the wifi in location accuracy fixed it. You're right about probably some Google app is causing this as this hadn't happened before yesterday. Sorry you had to format your phone to find this out...hopefully google or samsung can fix this from their end.
Thanks for this! Working for me (I'm on Tekxodus URv7.4R2 N5R9 with Emotion Kernel (r23).
Was driving me nuts. I'm a bit concerned about the loss of wifi for location accuracy though since my phone's GPS has been borked ever since i can remember.
Update: I noticed a recent review on the Play Store for Android Wear referring to a recent Wear update possibly causing the issue. I have Wear installed for a watch. Just curious if anyone experiencing this problem does NOT have Wear installed?
muzzy996 said:
Thanks for this! Working for me (I'm on Tekxodus URv7.4R2 N5R9 with Emotion Kernel (r23).
Was driving me nuts. I'm a bit concerned about the loss of wifi for location accuracy though since my phone's GPS has been borked ever since i can remember.
Update: I noticed a recent review on the Play Store for Android Wear referring to a recent Wear update possibly causing the issue. I have Wear installed for a watch. Just curious if anyone experiencing this problem does NOT have Wear installed?
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I just uninstalled wear and same issue persist. Last app from Google that I did an update on was Google home...formally known as chromecast.
---------- Post added at 10:30 AM ---------- Previous post was at 10:04 AM ----------
I just uninstalled Google home and the issue went away.
I do have Google Home and Android Wear installed as well. I checked the Google Home App Play Store Page and someone commented there pointing out about the issue too.
febzz88 said:
I do have Google Home and Android Wear installed as well. I checked the Google Home App Play Store Page and someone commented there pointing out about the issue too.
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Yup that was me leaving a comment haha
i have had exactly the same problem for a day or two. while disabling "location>improve accuracy>wifi scanning" stops the bug temporarily it doesn't really solve the problem. wifi scanning is an important location feature when navigating. in narrow streets or in buildings one usually does not have gps reception, also the wifi scanning technique for determining the devices location is usually faster and uses less battery than gps (how ironic).
this bug is extremely annoying. i am on an unbranded, unrooted s5 on 6.0.1 (g900f). i can not believe that this also happens with s7 and pixel phones, this is really ridiculous (see similar thread on androidcentral forum. can't post url because this is my first post). if anyone finds a permanent solution for this problem, please tell us!!!
androidschmandroid said:
i have had exactly the same problem for a day or two. while disabling "location>improve accuracy>wifi scanning" stops the bug temporarily it doesn't really solve the problem. wifi scanning is an important location feature when navigating. in narrow streets or in buildings one usually does not have gps reception, also the wifi scanning technique for determining the devices location is usually faster and uses less battery than gps (how ironic).
this bug is extremely annoying. i am on an unbranded, unrooted s5 on 6.0.1 (g900f). i can not believe that this also happens with s7 and pixel phones, this is really ridiculous (see similar thread on androidcentral forum. can't post url because this is my first post). if anyone finds a permanent solution for this problem, please tell us!!!
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Do you have Google Home installed? After I uninstalled that the wifi issue stopped
alanmv567 said:
Do you have Google Home installed? After I uninstalled that the wifi issue stopped
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no, i do not.
muzzy996 said:
Thanks for this! Working for me (I'm on Tekxodus URv7.4R2 N5R9 with Emotion Kernel (r23).
Was driving me nuts. I'm a bit concerned about the loss of wifi for location accuracy though since my phone's GPS has been borked ever since i can remember.
Update: I noticed a recent review on the Play Store for Android Wear referring to a recent Wear update possibly causing the issue. I have Wear installed for a watch. Just curious if anyone experiencing this problem does NOT have Wear installed?
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Is it your GPS or the Compass? If it can still detect your location but when you use, for example, the Google Maps Navigation, it couldn't really detect where/which direction you're going then it's probably just a compass issue. All you need is some calibration.
I fixed my friend's phone compass issue (and she thought her GPS was broken too) last week. The easiest way to calibrate: just download the GPS Status app and tap on the Calibration option and follow the instruction there.
Always try to calibrate your compass first as the first possible fix whenever you think your GPS is starting to go crazy, it might help.
Go to location>improve location>unchecked wifi scanning. It just worked for me
Uninstalling android wear seems to have worked for me.
febzz88 said:
Is it your GPS or the Compass? If it can still detect your location but when you use, for example, the Google Maps Navigation, it couldn't really detect where/which direction you're going then it's probably just a compass issue. All you need is some calibration.
I fixed my friend's phone compass issue (and she thought her GPS was broken too) last week. The easiest way to calibrate: just download the GPS Status app and tap on the Calibration option and follow the instruction there.
Always try to calibrate your compass first as the first possible fix whenever you think your GPS is starting to go crazy, it might help.
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Definitely not the compass, been through the calibration process. Attempted many fixes including special GPS settings and utilities. At times the phone can sit there with screen on for over 10 minutes without acquiring a single satellite. I'm thinking hardware issue, possibly contacts for the antenna. In any case, not relevant to this thread...
I rebooted into recovery and wiped both CACHE and this fixed the issue. I did not change any settings in any apps either.
DirtySant0 said:
I rebooted into recovery and wiped both CACHE and this fixed the issue. I did not change any settings in any apps either.
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I had tried this prior to reformatting my phone and it didn't help. I then wiped the cache again and reformatted the phone; in fact I reformatted and cleared cache 3x because the issue kept coming back after I reinstalled apps again. This is weird, the situation and resolution vary a lot from one user to another. Then I simply turned off WiFi Scanning under Improve Accuracy in Location, and the issue went away.
WHEW! Uninstalling Wear and Home did it for me. For now, anyway. I "fixed" it this morning by toggling Ultra Power Saver on and off, and it worked all day until I came home from work. Then nothing helped until I found this thread. Changing GPS settings didn't do it for me, but I'm still on Lollipop so my location settings are a little different.
Thank you, Febzz and Alan!
Google home was the issue!!
Sent from my SM-N910T using Tapatalk
Changes in router's Wireless Security had caused it in my case
This is old thread but still I am posting this solution as it could be useful tip for someone in future.
I had this issue and was causing me real headache. I initially thought it was hardware failure of my phone but later I found reason is something else.
For some reason I had changed Wireless Security of my WiFi router from WPA2 Personal to something else (I guess WEP).
That was causing my phone (intex cloud 4g) often to turn on and off WiFi on its own. I changed the Wireless Security back to WPA2 Personal and phone is now back to normal (not turning WiFi on and off on its own)
Within the last few weeks I have noticed that upon reset or simply after a period of time, my Bluetooth will either disconnect with my Moto 360 Sport or will become disabled altogether. If I restart my phone, the Bluetooth toggle in settings is always disabled.
Several users have been discussing this issue over in the PureNexus ROM forum, but we have not identified the culprit yet. Some who are experiencing it have Android Wear devices, but not all people do. Those who are experiencing it are on different ROMs, or different builds of the same ROM, leading me to believe that it is an app and not specific to a ROM. Also, for everyone who is experiencing it, it started withing the last few weeks.
I wanted to start a thread to allow people experiencing this issue to find a common cause so that we can correct it.
I'll also tag those who have said they are having this issue to lead them to this post: @Moguledyouth @uberbdon @MVLJR @ethanhunt123 @MysticKing32 @danman7 @hawkz28
I'm unsure which thread is the most appropriate to post this in, so I'll throw it here.
I don't believe the entire issue is tied to 7.1.1. I believe it originated in 7.1.0 or earlier, but got worse in 7.1.1. (Side note, I did on occasion get a "Bluetooth Share has stopped" notification, but only if I was actively using the phone).
My phone's bluetooth began "cycling" at the very latest in 7.1.0. I first noticed the issue when using an app called "wear aware," an app designed to let you know if you leave your phone behind (on your android wear watch). It was frequently giving me "false positives," so I ultimately uninstalled the app. I also began to have issues with android auto, where it would occasionally freeze and stop showing me data. Likewise, when I'd be on a phone call, my radio would randomly turn on and I'd assume the call got disconnected -- until I realized the other party was still on the line but now on speaker phone.
The reason I believe it got worse in 7.1.1 is because it used to cycle bluetooth. At least when it crashed, it restarted. Now it appears to require intervention to re-enable it. As a temporary work-around, I have Trigger set up to enable bluetooth if it gets disconnected from my watch. It doesn't work 100% of the time, but at least it re-enables bluetooth frequently for me (it claims to have run 10 times in the last 2 hours).
It's probably also worth noting that it's been reported on at least the Nexus 6 and the Pixel, from what I've seen.
My current setup:
PureNexus (1/21 release, rooted)
Franco Kernel
Huawei Watch
Prior to this, I was running Stock, unrooted, with the same issues.
Thanks for the workaround (Trigger) - like the speakerphone issue we are experiencing, it might not be an official fix but it works for now. It seems like the more updates we get, the more bugs we get. Seriously, 6.0.1 was about perfect, and I might flash back to that and add the additional Nougat features via xposed.
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Finally getting some traction on this issue: Many users are experiencing random Bluetooth disconnects on the Pixel and Pixel XL
Fvolfrine said:
Finally getting some traction on this issue: Many users are experiencing random Bluetooth disconnects on the Pixel and Pixel XL
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Anyone try to revert to an earlier dialer app or is it in the framework of the Feb patch?
I don't think it's the phone app. I get Bluetooth share disconnects with just a Pebble smartwatch.
As is stated in the second article, this issue is not related to the phone dialer app. I'll delete that post as it might cause some confusiom
Sent from my Nexus 6 using Tapatalk
I thought my phone was dying. I'm having this issue as well. I found that uninstalling Heart Trace, which records my heart rate every 15 minutes from my Huawei Watch, helped a lot with the Bluetooth issue.
It used to be that my Bluetooth would turn off in the middle of the night and I lose my sleep tracking data from my watch (Sleep as Android).
Don't google test their sofware?
This is a poor show by them.
Had the same issue and it stopped after clearing the data on the Bluetooth Midi service and the Bluetooth share apps
Settings> Apps> Show system> scroll down to these 2 apps and Clear data
semsem_605 said:
Had the same issue and it stopped after clearing the data on the Bluetooth Midi service and the Bluetooth share apps
Settings> Apps> Show system> scroll down to these 2 apps and Clear data
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But how often do you have to keep doing this?
Fvolfrine said:
Within the last few weeks I have noticed that upon reset or simply after a period of time, my Bluetooth will either disconnect with my Moto 360 Sport or will become disabled altogether. If I restart my phone, the Bluetooth toggle in settings is always disabled.
Several users have been discussing this issue over in the PureNexus ROM forum, but we have not identified the culprit yet. Some who are experiencing it have Android Wear devices, but not all people do. Those who are experiencing it are on different ROMs, or different builds of the same ROM, leading me to believe that it is an app and not specific to a ROM. Also, for everyone who is experiencing it, it started withing the last few weeks.
I wanted to start a thread to allow people experiencing this issue to find a common cause so that we can correct it.
I'll also tag those who have said they are having this issue to lead them to this post: @Moguledyouth @uberbdon @MVLJR @ethanhunt123 @MysticKing32 @danman7 @hawkz28
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I'd like to say that after (dirty) flashing the 2/15 update, my issue is resolved. When I reboot now, BT remains enabled.
danman7 said:
I'd like to say that after (dirty) flashing the 2/15 update, my issue is resolved. When I reboot now, BT remains enabled.
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What is the 2/15 update?
@home said:
What is the 2/15 update?
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PureNexus ROM. And I'm glad to hear that it resolved this issue, might be time to flashback over from stock.
On a side note, the one thing that I feel stock is missing, and this is minor, is a battery percentage that is not in the icon. Google has added just about everything I wanted to stock except for this one small detail, and yet I'm going to flash over because of it.
Sent from my Nexus 6 using Tapatalk
I'm on stock firmware and Project Fi on Nexus 6 and been having this problem lately yet I have had no updates since the Oct 5 2016 security update on Android v7.0. I wear a fitbit Charge 2 and occasionally use either a bluetooth headset or my car's bluetooth audio. I try real hard to keep my battery charge above 40% at all times. Normally I'm at 70% or higher when these problems occur. [edited to add] Forgot we also have a few Tiles and a LugLoc.
When not using bluetooth at all I frequently find bluetooth has disabled itself on my phone.
When using the bluetooth headset during a phone call bluetooth shuts off and my headset reports it has lost a connection to my phone.
In my car bluetooth is flawless and never shuts down even on long drives 2-4 hours.
I have also enabled trusted devices in Security when certain devices are connected via bluetooth.
Sometimes bluetooth settings loses a device. Sometimes they come back on their own but more often than not I have to repair the device to the phone.
Right now there are so many issues with this phone (including dust in the camera sensor) that makes it real frustrating as an owner.
@home said:
But how often do you have to keep doing this?
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Only had to do it once
semsem_605 said:
Only had to do it once
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I just did this about ten minutes ago and rebooted. Bluetooth turned back on after the boot, which is nice. Hopefully it stays on. Thanks for the tip!
semsem_605 said:
Had the same issue and it stopped after clearing the data on the Bluetooth Midi service and the Bluetooth share apps
Settings> Apps> Show system> scroll down to these 2 apps and Clear data
Click to expand...
Click to collapse
Fvolfrine said:
I just did this about ten minutes ago and rebooted. Bluetooth turned back on after the boot, which is nice. Hopefully it stays on. Thanks for the tip!
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I tried this earlier today. Made it through two one hour conference calls with only one hiccup between the bluetooth headphones and the phone which did reconnect. No disabled bluetooth yet. I hope this is the fix!
semsem_605 said:
Had the same issue and it stopped after clearing the data on the Bluetooth Midi service and the Bluetooth share apps
Settings> Apps> Show system> scroll down to these 2 apps and Clear data
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Click to collapse
Are you on 7.0 or 7.1.1 & also which security patch?
Thanks
Anybody notice that tap to wake intermittently stops working? I'm thinking that it happens when the phone has been sitting untouched for some time but I'm not sure. Maybe it is designed like this to save battery?
When the tap to wake doesn't work does face unlock stop working too?
If so it's a known problem
Rotten Ross said:
When the tap to wake doesn't work does face unlock stop working too?
If so it's a known problem
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My problem exactly! I'm new to the 4XL, has this been a long-standing problem? Has Google already acknowledged the problem, and are they going to patch it? I have been restarting my phone 2 or 3 times a day. I was beginning to think it was defective. So glad I saw this post.
Sent from my Pixel 4 XL using Tapatalk
xRogerxC said:
My problem exactly! I'm new to the 4XL, has this been a long-standing problem? Has Google already acknowledged the problem, and are they going to patch it? I have been restarting my phone 2 or 3 times a day. I was beginning to think it was defective. So glad I saw this post.
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I have this problem but not as bad as you. I normally have to restart my phone every 2-3 days due to this problem. I've spoken to someone a Google, they said that I have to see if a factory reset fixes the issue, (but it is very unlikely as many users have reported that it doesn't), if the problem still persists then I will have to send it to them to get a replacement. The person told me they don't know what causes the problem and don't have a solution. I don't see how a replacement is a good option considering that will probably become faulty to if they don't have a fix for it.
Hello all,
I was wondering if I'm the only one having problems with Duo on my OnePlus 10 Pro ? During a conversation it keeps freezing/stuttering and there is a delay in the video call (a second or two). The issue goes away after restart but few hours later it is back. I know that there was an issue on previous 1+ devices like 1+7 Pro and usually disabling the Video colour enhancer resolved the issue but I don't have it enabled so it's not helpful in my case.
Anyone else having the same issue ? Any solution/advice ?
Thanks in advance
No it's a server issue. It's being replaced by Google Meet.
zopostyle said:
No it's a server issue. It's being replaced by Google Meet.
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Thanks for the answer. It already changed to Google Meet but how can this be a server issue if restarting the device resolves the problem (temporarily but still)?
It's not a server issue. I experience the same problem too. It happens whenever you're having a call through wifi. A temporary fix is to do a reboot. I think after the reboot it comes back after half an hour or so. I saw as an answer suggested for previous models to clear the saved networks. That did solve it but only for a while, plus it's a major inconvenience.