I've had my new Seat Leon for a week now and have been using Android Auto a little in this time. I really like it but it seems buggy. For example when using maps, the images will freeze, only updating every couple of minutes. When you are trying to follow an on screen map while travelling at 60mph, this can be very annoying. The other bug I seem to have is that my car seems picky when connecting to my phone (Nexus 5) sometimes. It will say 'not compatible' and will refuse to connect. The only way to solve these two issues is to restart my phone and sometimes to also toggle the USB debugging check box.
Is there anywhere to report bugs to Google? I'd like to help the community in ironing out these issues.
nimdy said:
Is there anywhere to report bugs to Google? I'd like to help the community in ironing out these issues.
Click to expand...
Click to collapse
Open the Android Auto app.
Tap the 3 dots at top right.
Select "Help & Feedback" and then select Feedback at the bottom.
I'm honestly not sure it will help too much though. There are no idle employees waiting for problem reports who spring into action at a new report.
But if Google sees 100 reports of Problem X, it might move X a bit higher in their priority list.
The freeze problem is actually new to Android Auto, and it started for me on July 31th. Google changed something server-side because even two clean installs didn't solve the issue, and it was working flawlessy until that day. No solutions found so far, had to switch to an iPhone to navigate. Read my report here:
http://forums.androidcentral.com/as...-5-android-auto-lags-when-using-gps-maps.html
themcfly said:
The freeze problem is actually new to Android Auto, and it started for me on July 31th. Google changed something server-side because even two clean installs didn't solve the issue, and it was working flawlessy until that day. No solutions found so far, had to switch to an iPhone to navigate. Read my report here:
http://forums.androidcentral.com/as...-5-android-auto-lags-when-using-gps-maps.html
Click to expand...
Click to collapse
That seems to be the same issue I'm getting. But strangely this isn't happening all the time. The pattern seems to be when I connect the phone to the car, set up the Google maps navigation, stop and disconnect the phone (for example getting lunch on my way into work), then connect again and continue the navigation. When connecting for the second time I get the issue whereby the refreshing doesn't seem to happen. As you say in your other forum post, this seems to update when you touch the screen.
Hopefully if this bug has only appeared in the last few days, hopefully someone will spot it and report back to get a fix. I've written a brief feedback note saying that I have found a bug and am interested to help them get it fixed!
I see a lot of people having problems with certain phones. I have Note Edge and never a problem. My wife has a s6 and used to have problems about 10 minutes into a drive (Black Screen, no control, most other probs mentioned here). Read somewhere if you load the "Android Auto App" on the phone first and then plug in. She has never had a problem Since. Something happens on App load that is not happening on "Auto Launch on detection" (My gut feeling is something to do with bluetooth). Just wanted to pass it along for those people having issues. I am sure google will fix at some point but give it a try and see if it solves your issues. It did ours.
nimdy said:
That seems to be the same issue I'm getting. But strangely this isn't happening all the time. The pattern seems to be when I connect the phone to the car, set up the Google maps navigation, stop and disconnect the phone (for example getting lunch on my way into work), then connect again and continue the navigation. When connecting for the second time I get the issue whereby the refreshing doesn't seem to happen. As you say in your other forum post, this seems to update when you touch the screen.
Hopefully if this bug has only appeared in the last few days, hopefully someone will spot it and report back to get a fix. I've written a brief feedback note saying that I have found a bug and am interested to help them get it fixed!
Click to expand...
Click to collapse
BPryde said:
My gut feeling is something to do with bluetooth.
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Click to collapse
Yes! If something fails with Bluetooth, then the AA connection disconnects. I hope Google fix this soon.
Good afternoon,
I have had a Nokia 8 for a few weeks now and have now found that my microphone only works during calls. While I'm on the phone everything works normally but in all other apps nothing happens, e.g. in Whatsapp you only hear a short crack when you hear a voice message and then nothing, although you have said something (see attachment), also other apps that use the microphone like the Google Home App or a guitar vocal app don't work. Of course the permissions are set correctly for all apps but apparently this has no effect (see attachment). I've already written with Nokia Support, but after 14 mails about permissions, emptying caches and doing softresets they couldn't help me. Finally I was told to wait for the next Android update and hope that my problem was fixed there, or I should send my phone back to the dealer. My hope now is that one of you has an idea what could be the cause of the problem.
Thank you for your time!
- Joeigel
Attachments:
picload.org/view/dclcpodg/screenshot_20181201-165257.png.html
picload.org/view/dclcpodr/screenshot_20181201-165237.png.html
Audio Message from Whatsapp:
instaud.io/30ZI
Hello to everyone there,
I have next problem on my Nokia 8:
When somebody calls me or when I call someone on viber, I turn on speakers and other side can't hear me. Also when I put it on video call the same issue conitnuous to take. Regular GSM calls or viber VoIp calls works great as well as video calls with headphones.
I open ticket to a viber about this problem, and they told me I need to contact my manufacturer.
Yesterday I installed an Android pie from beta labs, but the problem still exists. How do you think the problem is hardware?
ratola said:
Hello to everyone there,
I have next problem on my Nokia 8:
When somebody calls me or when I call someone on viber, I turn on speakers and other side can't hear me. Also when I put it on video call the same issue conitnuous to take. Regular GSM calls or viber VoIp calls works great as well as video calls with headphones.
I open ticket to a viber about this problem, and they told me I need to contact my manufacturer.
Yesterday I installed an Android pie from beta labs, but the problem still exists. How do you think the problem is hardware?
Click to expand...
Click to collapse
Hi ratola,
you can dial *#*#372733#*#* for a hidden FQC test menu, here you can test each mic seperated, i guess in your case it's the second mic in the top-speaker.
- Joeigel
Joeigel27 said:
Good afternoon,
I have had a Nokia 8 for a few weeks now and have now found that my microphone only works during calls. While I'm on the phone everything works normally but in all other apps nothing happens, e.g. in Whatsapp you only hear a short crack when you hear a voice message and then nothing, although you have said something (see attachment), also other apps that use the microphone like the Google Home App or a guitar vocal app don't work. Of course the permissions are set correctly for all apps but apparently this has no effect (see attachment). I've already written with Nokia Support, but after 14 mails about permissions, emptying caches and doing softresets they couldn't help me. Finally I was told to wait for the next Android update and hope that my problem was fixed there, or I should send my phone back to the dealer. My hope now is that one of you has an idea what could be the cause of the problem.
Thank you for your time!
- Joeigel
Attachments:
picload.org/view/dclcpodg/screenshot_20181201-165257.png.html
picload.org/view/dclcpodr/screenshot_20181201-165237.png.html
Audio Message from Whatsapp:
instaud.io/30ZI
Click to expand...
Click to collapse
Hi Joeigel, unfortunately I have the same issue (and story regarding contacting support). The only way I can make calls via for instance WhatsApp is by using a handfree headset, or setting it to speaker-mode.
Waiting for the Android 9 release, if this isn't fixed with it, I'll send it in for warranty.
I do have another issue with the phone, and that's when I unlock my phone using the fingerprint scanner, 1 out of 4 times or so, the phone enables split screenmode. Do you (or someone else here) have similar experiences. It's quite annoying.
Update: Installed Pie, and no improvement. Issues still persists. Returning the phone today.
Sorry for the late response, my phone is also on it's way back to GB...
Joeigel27 said:
Sorry for the late response, my phone is also on it's way back to GB...
Click to expand...
Click to collapse
Ok, just got an update from the repair-center, they replaced a part and it should work OK now. Curious to see what they did and if it's resolved. Have to wait until it's shipped back. But keep us also posted about your progress
Off-topic: another issue I sometimes experience is when I unlock my phone with fingerprint, it sometimes switches automatically to the split-screen mode. It happens quite often and it's a bit annoying. Did you experience something similar with your Nokia?
odyon said:
Ok, just got an update from the repair-center, they replaced a part and it should work OK now. Curious to see what they did and if it's resolved. Have to wait until it's shipped back. But keep us also posted about your progress
Off-topic: another issue I sometimes experience is when I unlock my phone with fingerprint, it sometimes switches automatically to the split-screen mode. It happens quite often and it's a bit annoying. Did you experience something similar with your Nokia?
Click to expand...
Click to collapse
I didn't experienced something like this. Did they send it back to you yet? Maybe they fixed both... ^^'
Microphone issue here too.
Internal mic on front facing camera is the culprit. I noticed a few weeks back that my 'ok google' hotwords were no longer working. This became a problem after I installed the december security patch. I rolled back to the november security patch and this did temporarily fix the issue, after I had gone through the initial setup of the phone, my 'ok google' hotwords worked, until i went to use the camera to see if the issue still existed... unfortunately it does. Contemplating rolling back to july to see if the issue is resolved, or trying to move forward and installing pie.
nagesco said:
Microphone issue here too.
Internal mic on front facing camera is the culprit. I noticed a few weeks back that my 'ok google' hotwords were no longer working. This became a problem after I installed the december security patch. I rolled back to the november security patch and this did temporarily fix the issue, after I had gone through the initial setup of the phone, my 'ok google' hotwords worked, until i went to use the camera to see if the issue still existed... unfortunately it does. Contemplating rolling back to july to see if the issue is resolved, or trying to move forward and installing pie.
Click to expand...
Click to collapse
Could any up or downgrade fix it?
Joeigel27 said:
Could any up or downgrade fix it?
Click to expand...
Click to collapse
I've tried going up or down, I have oreo and pie on each of my A/B partitions and it does nothing. When i downgraded to oreo it worked for awhile but updating the google app or some sort of background service broke it again. Its definately mic 3 that has a fault, it has background interference noise when i do the test, it also occurs when recording video with the front facing mic on camera, the problem with the mic never goes away, after up/downgrading, I can't say whether this is related since it works prior to updating. rolling back/disabling doesn't solve the problem for the apps. Microphone/earpiece holes are clean and undamaged.
nagesco said:
I've tried going up or down, I have oreo and pie on each of my A/B partitions and it does nothing. When i downgraded to oreo it worked for awhile but updating the google app or some sort of background service broke it again. Its definately mic 3 that has a fault, it has background interference noise when i do the test, it also occurs when recording video with the front facing mic on camera, the problem with the mic never goes away, after up/downgrading, I can't say whether this is related since it works prior to updating. rolling back/disabling doesn't solve the problem for the apps. Microphone/earpiece holes are clean and undamaged.
Click to expand...
Click to collapse
After further testing of this issue, the 'OK Google' issue is still present, if I want to ask google assistant 'ok google' the microphone barely picks up anything or even my question, practically screaming into the microphone is the only way to activate it, this matches with the results on my google activity, listening to my recordings of my queries shows evidence that the microphone sensitivity is way too low.
HOWEVER, when using google assistant by means of pressing the microphone and then asking the question, the result is clear and understandable and doesn't suffer from volume issues, I can't pinpoint if this is an issue with the Nokia specifically, it is not a problem with any other application that uses the microphone.
Having the same issue with Mic 3. It means I can't use it in speakerphone mode during calls or in Skype. It doesn't prevent me from using the Google assistant though.
My smartphone was sent in and repaired (complete motorboard replaced). During the time it was gone Android 9 came out, so I'm not sure if it was the repair or the software update.
But it works again without any problems
Kind regards
Joeigel
Hi Guys,
Ever since me and my wife updated to 9.0, we have been having issues with calling. Caller on the other side cannot hear unless we reboot the phone. Never had this issue during oreo. It's kind of strange that both of us are having the same issue.
This will happen 2-3 days or sometimes a week after reboot out of nowhere. Unless I reboot, other person cannot hear. However whatsapp calling works. it's definitely not a mic problem. Anyone has the same issue or know how to trouble shoot? To reset the phone is one option. I have disabled all apps that Huawei automatically kills due to their stupid battery saving feature. But it hasn't really helped.
Any idea?
Masterguy said:
Hi Guys,
Ever since me and my wife updated to 9.0, we have been having issues with calling. Caller on the other side cannot hear unless we reboot the phone. Never had this issue during oreo. It's kind of strange that both of us are having the same issue.
This will happen 2-3 days or sometimes a week after reboot out of nowhere. Unless I reboot, other person cannot hear. However whatsapp calling works. it's definitely not a mic problem. Anyone has the same issue or know how to trouble shoot? To reset the phone is one option. I have disabled all apps that Huawei automatically kills due to their stupid battery saving feature. But it hasn't really helped.
Any idea?
Click to expand...
Click to collapse
Same issue here and its annoying as hell but no fix found yet but ur not alone lol
I've had this also. I hang up and redial, usually works second time round. But the issue is very intermittent.
Could it be a VoWiFi issue?
I have been having stuttering issues with the bluetooth since I got the phone in Nov2019.
I thought it was data issues, but the same problem occurred when listening to locally stored music.
I found an article discussing it, and turns out it was Google Assistant causing the problem. I added it to the "sleeping apps" list(device care/battery/settings/sleeping apps) and problem gone!
I am a bit curious as to why, but at least I have my issue solved.
Can you link the article ?
L33P3 said:
Can you link the article ?
Click to expand...
Click to collapse
Sure.
https://support.google.com/android/thread/12892715?msgid=19808503
Note that it's been a week now, and the problem seems to be gone.
Anyone had this problem? The setting is toggled in the menu, it makes a noise on key press, but the call recipient doesn't seem to receive it.
Had this problem with my last handset (P20 Pro), and now realise I have the same issue again.
I will contact Pixel support tomorrow when they're open again, and currently on a slow web chat with Vodafone.
Just tried a few things, appears that they do work on ear piece, but not when on loudspeaker. Vodafone suggests the phone is faulty. I'll speak to Pixel support tomorrow.
If anyone has a few minutes spare, could you see if you have an issue with this?
mushtafa said:
Just tried a few things, appears that they do work on ear piece, but not when on loudspeaker. Vodafone suggests the phone is faulty. I'll speak to Pixel support tomorrow.
If anyone has a few minutes spare, could you see if you have an issue with this?
Click to expand...
Click to collapse
Has the same issue and came up with the same results. Speakerphone caused it to fail. I think the tone is being heard and picked up at the same time maybe. Switching to ear piece solved it.
Seems a very odd 'bug'. Wonder if there is a fix for it?
Used the Pixel support chat thing today.
I was told to force stop the phone app, uninstall all updates, and clear the cache from the app.
Install update for Phone app from Play Store, reboot phone and test.
Tried it twice and working at the moment.
Might help someone out.
After having this issue for over a year, I finally found a (so far) permanent fix. Update/change your APN settings on the phone. I am a T-Mobile customer so I went to the site to get the correct settings. I added a new one and everything has been going well.
I'd tried every fix I could find via googling, but nothing stuck longer than a day. It's been over a week and I'm still working. I hope this helps someone because this was the worst issue to have in this current video meeting era.