P20 pro recovery - Huawei P20 Pro Questions & Answers

so randomly my p20 pro is showing this screen in mandarin after a reboot after using google translate its saying
"Data partition was damaged seriously! and you are recommended to format it to recover your phone"
now i know what this means and i seriously cant afford to lose any data , as in i have alot of my research notes and some valuable pictures , is there any possible way i can recover any data (not important) , is there any magic trick to get it back up and running or any hope?
please advise :crying:

dtgo said:
so randomly my p20 pro is showing this screen in mandarin after a reboot after using google translate its saying
"Data partition was damaged seriously! and you are recommended to format it to recover your phone"
now i know what this means and i seriously cant afford to lose any data , as in i have alot of my research notes and some valuable pictures , is there any possible way i can recover any data , is there any magic trick or any hope?
please advise :crying:
Click to expand...
Click to collapse
The message itself sounds sketchy to me. More like a virus message than a proper one advising of a serious problem.
But, if you wipe and restart, do the very basic setup to be able to get onto playstore and download something like disk digger to recover deleted media. The less you do prior to this increases the chance of more successful recoveries
Sent from my CLT-L09 using Tapatalk

blufreak said:
The message itself sounds sketchy to me. More like a virus message than a proper one advising of a serious problem.
But, if you wipe and restart, do the very basic setup to be able to get onto playstore and download something like disk digger to recover deleted media. The less you do prior to this increases the chance of more successful recoveries
Sent from my CLT-L09 using Tapatalk
Click to expand...
Click to collapse
thanks for your reply , but it it wont wipe now it just comes up saying data wipe failed

any one that can help ?

dtgo said:
any one that can help ?
Click to expand...
Click to collapse
If your phone can't wipe/reset it would suggest ab actual storage issue, eg damage. Can you get it connected to a pc at all to refresh firmware? Eg fastboot/download mode or something?
Sent from my CLT-L09 using Tapatalk

dtgo said:
any one that can help ?
Click to expand...
Click to collapse
Where is it saying this?
Pre OS? Whilst in the OS?
Can you get in the phone?
Notes / pictures, have you backed up to the cloud, personally use Google sync to photos and keep for mine, safe as houses, for the most part
If you're unable to boot your phone then recover it using the available methods.
Hisuite
ERecovery if possible
Flash via fastboot if possible using an extracted firmware
*You'd need to flash each partition individually to do this, I wrote a guide on it a while back.
Chances are it'll wipe your data though which is the whole point of a wipe, recovery may just repair the OS.
If the message is within the OS and you're booted then back up then scan for viruses.
Never seen this before, have you modified your device at all? What did you do?

no recovery
blufreak said:
If your phone can't wipe/reset it would suggest ab actual storage issue, eg damage. Can you get it connected to a pc at all to refresh firmware? Eg fastboot/download mode or something?
Sent from my CLT-L09 using Tapatalk
Click to expand...
Click to collapse
i cant get to fast boot, i cant get to recovery
it boots and takes about 5 mins to get to mandarin screen
when translated
it says
EMUI
reboot
recovery
clear cache
safemode
anything i choose it fails
(except reboot, that brings me back to same screen in 5 mins)

It stays on this logo screen for
5 to 7 mins
Then it
Goes to this screen with the mandarin

i dont know solution for recover data, btw maybe flashing will help for this phone ? u dont create any backup on gogle account ? check online on www that u can create one

This really seems like a flash of the wrong software gone wrong. Eg cn version instead of lgrp. If it's just done it after no such thing I'd contact Huawei for repair and make sure they can flash and not replace board etc.
If it is damaged storage then some data loss is quite likely no matter which way you go. If you can't access at least base level functionality you have no real hope of data recovery other than by professional means maybe. As the ic would need to be read directly
Sent from my CLT-L09 using Tapatalk

kikson112 said:
i dont know solution for recover data, btw maybe flashing will help for this phone ? u dont create any backup on gogle account ? check online on www that u can create one
Click to expand...
Click to collapse
i dont care about data no more
i more concerned if the phone is even recoverable at all

Huawei are your best bet ad long as what you're saying is accurate and you were using proper Google software and no rooting and messing about etc. They'll probably just change the board.
Sent from my CLT-L09 using Tapatalk

blufreak said:
This really seems like a flash of the wrong software gone wrong. Eg cn version instead of lgrp. If it's just done it after no such thing I'd contact Huawei for repair and make sure they can flash and not replace board etc.
If it is damaged storage then some data loss is quite likely no matter which way you go. If you can't access at least base level functionality you have no real hope of data recovery other than by professional means maybe. As the ic would need to be read directly
Sent from my CLT-L09 using Tapatalk
Click to expand...
Click to collapse
i did no form of flashing at all
what actually happened was that i was using phone clone from this phone to the new mate 20 i have now
so the p20 was on for a while and actually got really hot for some reason , and it was also connected to PC (doing file transfers )
then it started rebooting into this mode

blufreak said:
Huawei are your best bet ad long as what you're saying is accurate and you were using proper Google software and no rooting and messing about etc. They'll probably just change the board.
Sent from my CLT-L09 using Tapatalk
Click to expand...
Click to collapse
the bootloader is locked so i cant so any flashing anyways
but the problem is i got this phone from ebay and im currently in jamaica , so all service and warranty options are dead
ill be ok if i could just get it it flashed manually and back up running

i can try revive it, but if ic is damaged phone will be dead forever, its ur decision now what u want to do

kikson112 said:
i can try revive it, but if ic is damaged phone will be dead forever, its ur decision now what u want to do
Click to expand...
Click to collapse
how could you revive it ?

idk if this matters but im seeing whrre the phone comes up as a CD drive in device manager

dtgo said:
idk if this matters but im seeing whrre the phone comes up as a CD drive in device manager
Click to expand...
Click to collapse
Don't believe so as this shows as a different drive to the phones main storage, so quite possibly a different ic so as to remain intact and untouched during updates etc. Just shows hardware wise the phone is connecting so it is definitely a storage issue.
You may have to ask for someone's assistance with trying a test point recovery if you're technically minded
Sent from my CLT-L09 using Tapatalk

Connect a cable, boot to fastboot, you should be able to boot to that.
Then flash a firmware, one component at a time

blufreak said:
Don't believe so as this shows as a different drive to the phones main storage, so quite possibly a different ic so as to remain intact and untouched during updates etc. Just shows hardware wise the phone is connecting so it is definitely a storage issue.
You may have to ask for someone's assistance with trying a test point recovery if you're technically minded
Sent from my CLT-L09 using Tapatalk
Click to expand...
Click to collapse
in device manager the only thing that comes up is it as a cd drive , pointing to a cdrom.sys driver
ntn else happens
dladz said:
Connect a cable, boot to fastboot, you should be able to boot to that.
Then flash a firmware, one component at a time
Click to expand...
Click to collapse
cant get to fastboot at all

Related

Probable permanent brick after using Erase user data in SmartFlash

I guess this is a dead end, but I'll ask anyway...
I've tried to do a factory reset after flashing stock firmware via B2C, and I used the Erase user data(AP) option in SmartFlash tool to do so. After that, my OB doesn't even light up, or enter the S/W Upgrade screen. Looks like it's completely dead. Is there any way to get it working again?
jsmth said:
I guess this is a dead end, but I'll ask anyway...
I've tried to do a factory reset after flashing stock firmware via B2C, and I used the Erase user data(AP) option in SmartFlash tool to do so. After that, my OB doesn't even light up, or enter the S/W Upgrade screen. Looks like it's completely dead. Is there any way to get it working again?
Click to expand...
Click to collapse
If it doesnt react anymore, no except for you have special hardware, to directly flash the software. Otherwise you ll have to bring it to a LG service center. Maybe tell them, it stopped working, after you tried to update it to the most recent version
N00BY0815 said:
If it doesnt react anymore, no except for you have special hardware, to directly flash the software. Otherwise you ll have to bring it to a LG service center. Maybe tell them, it stopped working, after you tried to update it to the most recent version
Click to expand...
Click to collapse
Thanks for answer. What do you mean by special hardware? Don't tell me that NAND needs to be desoldered and reflashed via chip programmer... I guess that SFT's Erase user data also erases bootloader and stuff?
Thanks for answer. What do you mean by special hardware? Don't tell me that NAND needs to be desoldered and reflashed via chip programmer... I guess that SFT's Erase user data also erases bootloader and stuff?
Click to expand...
Click to collapse
Not resoldered, but you need JTAG equipment to write to flash memory to resuscitate (I think that how you spell it) your phone. You must take it into service center. Say failed update.(like NOOBY said)
AP, which you erased, is everything on internal storage. (Bootloader,userdata the whole works).
Sent from my LG-P970

HTC Desire 626 Bricked, need help.

Hi there eveyone, thank you for reading this.
a friend of mine has an HTC Desire OPM1100 D626ph (says on the back of the phone)
when he tries to update to the newer version (the official way) He faces an error, the phone restarts and its stuck now on an endless loop. the options he had was htc recovery menu. he has tried all the options there in hope of fixing the problem.(he doesn't know english) and he probably ruined everything. now the phone doesn't have a back up, nothing works. ADB wasn't turned on in the begining. no fast boot. the only options i think i have is to download a rom via sdcard.(not even sure if it's external)
these are the options on the menu:
reboot system now:
apply update from adb
apply update from sdcard
apply update from cache
wipe /data/factory reset
wipe cache partition
backup user data
restore user data
any help on this would be appreciated, any ideas what should be my next step? i have history of using fastboot/adb. i don't know which rom i should download and from where? htc website confused me and the onlyy thread i found on the internet was this one and there are several links on there. not sure which one should i use?
thanks again guys.
Which carrier is he on? Also, we would need to know if it's a 626, 626s, 626x, 626g, etc... Not sure which model it is from the info posted above. If it's a 626s, the only way to recover is if it's a T-Mobile 626s (no other versions have an RUU to restore it to stock).
Sent from my HP SlateBook 10 x2 PC using Tapatalk
jtrosky said:
Which carrier is he on? Also, we would need to know if it's a 626, 626s, 626x, 626g, etc... Not sure which model it is from the info posted above. If it's a 626s, the only way to recover is if it's a T-Mobile 626s (no other versions have an RUU to restore it to stock).
Sent from my HP SlateBook 10 x2 PC using Tapatalk
Click to expand...
Click to collapse
thank you for your response
it's an HTC Desire 626G+ (dual sim) and the carrier is "Telecommunication Company of Iran"
Hmm - I would have him contact his carrier and see if they have an "RUU" available for that phone. An "RUU" is Windows application that will reset the phone back to the way it came from the factory - and can typically restore any phone - unless it has a hardware issue.
Otherwise, let's see if anyone else has any input (I'm not familiar with the 626g myself).
Sorry that I couldn't be more helpful!
Sent from my HP SlateBook 10 x2 PC using Tapatalk
jtrosky said:
Hmm - I would have him contact his carrier and see if they have an "RUU" available for that phone. An "RUU" is Windows application that will reset the phone back to the way it came from the factory - and can typically restore any phone - unless it has a hardware issue.
Otherwise, let's see if anyone else has any input (I'm not familiar with the 626g myself).
Sorry that I couldn't be more helpful!
Sent from my HP SlateBook 10 x2 PC using Tapatalk
Click to expand...
Click to collapse
i don't think the carrier would help out with this. though it made me think he didn't do anything wrong so do you think that warranty will accept the phone?
The carrier are the ones that need to supply the RUU (either directly or via HTC), which I why I mentioned that he should contact the carrier.
I would agree that it's a warranty issue if he we just trying to install an OTA update and it caused all of this...
Sent from my HP SlateBook 10 x2 PC using Tapatalk
i have same problem with D626ph. I was rooted phone with kingroot after this try to update with ota and result was error and phone boot only to recovery menu
Ahhh - yeah, if you are rooted (and unlocked bootloader), you cannot apply OTA updates. Although, usually, they fail right away and you can just boot right back into the phone normally (without the update, obviously). It's kinda strange that the OTA is bricking the phone like that.
Sent from my HP SlateBook 10 x2 PC using Tapatalk
i wasnt unlock bootloader. phone was trying updating itsef, but failed. cant revive anymore.
i was repair my phone after many hours by flashing with SP FLASH TOOL and with
this file:
https://mega.nz/#!qFgAUQTI
regards!
Cant download the file, post full link.
bossko said:
i wasnt unlock bootloader. phone was trying updating itsef, but failed. cant revive anymore.
i was repair my phone after many hours by flashing with SP FLASH TOOL and with
this file:
https ://mega .nz/#!qFgAUQTI
regards!
Click to expand...
Click to collapse
Your link requires an decryption key.
pl provide key. facing the same problem with htc 626g+. Updated via official OTA. Sad that they rolled it without thoroughly testing it.
Have you guys contacted HTC and/or the carrier? They should resolve this issue for you (via an RUU or some other means)!
Sent from my HP SlateBook 10 x2 PC using Tapatalk
diml0rd said:
Hi there eveyone, thank you for reading this.
a friend of mine has an HTC Desire OPM1100 D626ph (says on the back of the phone)
when he tries to update to the newer version (the official way) He faces an error, the phone restarts and its stuck now on an endless loop. the options he had was htc recovery menu. he has tried all the options there in hope of fixing the problem.(he doesn't know english) and he probably ruined everything. now the phone doesn't have a back up, nothing works. ADB wasn't turned on in the begining. no fast boot. the only options i think i have is to download a rom via sdcard.(not even sure if it's external)
these are the options on the menu:
reboot system now:
apply update from adb
apply update from sdcard
apply update from cache
wipe /data/factory reset
wipe cache partition
backup user data
restore user data
any help on this would be appreciated, any ideas what should be my next step? i have history of using fastboot/adb. i don't know which rom i should download and from where? htc website confused me and the onlyy thread i found on the internet was this one and there are several links on there. not sure which one should i use?
thanks again guys.
Click to expand...
Click to collapse
Check this out, hope it helps: http://forum.xda-developers.com/desire-626/help/fix-htc-desire-626g-update-command-t3243510
Guys thank you for your replies. I'm kinda new to xda forum. Should i reply one by one and quote people's names or just reply in one comment? Are there any rules?
About the post, it's weird that many people are experiencing the same problem! And where i live phone carriers don't care about phone problems and it's the first time I'm hearing that i should contact my carrier for my bricked device. But things are differently in different countries ?? to @tpr0 i might try your solution when i get my hands on the device againand if no one provides a better suggestion. Because i gave it back to my friend and told him to try the warranty. After a day turned out he has bought the device without a warranty! They sell phones without warranty in iran for a cheaper price. I think it's worth paying 50 more dollars for a 1-2 years warranty. Anyway I'll let you guys know as soon my friend returns his phone (which will be pretty soon I'm guessing. Meanwhile ill wait if anyone has a link for the ROM or a solution.
try this:
https://drive.google.com/file/d/0B-19rlZr42VQVzNzdEV2MkpQQzA/view?usp=sharing
can u tell me the procedure for working with this file ??
diml0rd said:
Hi there eveyone, thank you for reading this.
a friend of mine has an HTC Desire OPM1100 D626ph (says on the back of the phone)
when he tries to update to the newer version (the official way) He faces an error, the phone restarts and its stuck now on an endless loop. the options he had was htc recovery menu. he has tried all the options there in hope of fixing the problem.(he doesn't know english) and he probably ruined everything. now the phone doesn't have a back up, nothing works. ADB wasn't turned on in the begining. no fast boot. the only options i think i have is to download a rom via sdcard.(not even sure if it's external)
these are the options on the menu:
reboot system now:
apply update from adb
apply update from sdcard
apply update from cache
wipe /data/factory reset
wipe cache partition
backup user data
restore user data
any help on this would be appreciated, any ideas what should be my next step? i have history of using fastboot/adb. i don't know which rom i should download and from where? htc website confused me and the onlyy thread i found on the internet was this one and there are several links on there. not sure which one should i use?
thanks again guys.
Click to expand...
Click to collapse
Im facing the same problem with desire 626 dual sim,after update phone back me to the recovery menu and giving me message update fail.After phone reboot stuck me on recovery menu and thats is. With 2 hours reading forums,the only way was to flash stock rom via Spflash tool..Afterall banned update from phone ! I dont know why is that issues if someone knows tha answer please let tell us ?
If you're using a phone from Iran I think you have bigger things to worry about.

I am at my wits end here. I'm about to just break down here. G900A help please

So, I have a Galaxy note 3 G900A. Not sure what version and I don't have access to that. So, it has the Alliance rom installed on it. It was working fine for months with absolutely no problems. Then all of a sudden, earlier, it said NFC has stopped working, over and over again. Then, I turned off the phone and it failed to turn on. It will not get past the splash screen. It just wants to stay dark and if I leave it alone long enough, it automatically goes into recovery mode. I can get into recovery mode and download mode normally. I already tried factory reset and all of that. None of my computers will recognize the phone and I have tried multiple cables as well. Odin won't recognize it and neither will samsung kies. I tried installing stock rom through SD card and it says
Verifying update package:
E:Footer is Wrong
E: Signature Verification Failed.
It does that no matter what rom I try to install. I can't afford to get another phone right now and it is the only one I have and I just don't know what else I can do. Any help is greatly appreciated.
Well to start backwards, the stock recovery isn't really meant to flash zips, but it should go farther than saying Footer Is Wrong
Signature Verification has failed. For me, it says that, then if you wait a few seconds, it'll say a few other things, then install from sd card complete and it wipes data and cache then reboots. Next, you have to use an official cable for that, Media Transfer doesn't work correctly without oem cable
Sent from my SM-N9005 using Tapatalk
Have you tried reinstalling the drivers on your pc or tried a different pc?
spookykidmm said:
Well to start backwards, the stock recovery isn't really meant to flash zips, but it should go farther than saying Footer Is Wrong
Signature Verification has failed. For me, it says that, then if you wait a few seconds, it'll say a few other things, then install from sd card complete and it wipes data and cache then reboots. Next, you have to use an official cable for that, Media Transfer doesn't work correctly without oem cable
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
I do use an oem cable. Same thing. The rest of what you said does happen though.
dustincrock said:
I do use an oem cable. Same thing. The rest of what you said does happen though.
Click to expand...
Click to collapse
The cord is funky sometimes. Try to "mangle" it a little bit to see if odin will say "Added!". I know I have to basically wrap mine around the computer to get it to work correctly
Sent from my SM-N9005 using Tapatalk
sparx said:
Have you tried reinstalling the drivers on your pc or tried a different pc?
Click to expand...
Click to collapse
Yes I have. Still the same problems.
dustincrock said:
Yes I have. Still the same problems.
Click to expand...
Click to collapse
Any luck?
Sent from my SM-N9005 using Tapatalk
spookykidmm said:
Any luck?
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
No. No luck..
A Last Resort
dustincrock said:
So, I have a Galaxy note 3 G900A. Not sure what version and I don't have access to that. So, it has the Alliance rom installed on it. It was working fine for months with absolutely no problems. Then all of a sudden, earlier, it said NFC has stopped working, over and over again. Then, I turned off the phone and it failed to turn on. It will not get past the splash screen. It just wants to stay dark and if I leave it alone long enough, it automatically goes into recovery mode. I can get into recovery mode and download mode normally. I already tried factory reset and all of that. None of my computers will recognize the phone and I have tried multiple cables as well. Odin won't recognize it and neither will samsung kies. I tried installing stock rom through SD card and it says
Verifying update package:
E:Footer is Wrong
E: Signature Verification Failed.
It does that no matter what rom I try to install. I can't afford to get another phone right now and it is the only one I have and I just don't know what else I can do. Any help is greatly appreciated.
Click to expand...
Click to collapse
As a last resort, put the device into download mode and connect to KIES 3. Go to tools and do a complete reinstallation. This will return you device to full factory specs and latest approved software, no custom ROM, no root, and no saved data. But at least you will have a functioning device. As soon as possible look into getting a new battery.
zancro said:
As a last resort, put the device into download mode and connect to KIES 3. Go to tools and do a complete reinstallation. This will return you device to full factory specs and latest approved software, no custom ROM, no root, and no saved data. But at least you will have a functioning device. As soon as possible look into getting a new battery.
Click to expand...
Click to collapse
I even used different batteries. And kid won't work because the phone isn't detected by the computer as being a phone. Kies doesn't pick up the phone, even in download mode
dustincrock said:
I even used different batteries. And kid won't work because the phone isn't detected by the computer as being a phone. Kies doesn't pick up the phone, even in download mode
Click to expand...
Click to collapse
Your only remaining option might be to send your device away for professional help. In the past I have used the services of Josh at: http://mobiletechvideos.com/ . (I am not related to that organization in any way.) For around $50.00 they can do a complete refresh, and in my case offered to root and load the custom ROM of my choice for a small additional fee. It took about one week.
Good luck.
G900A?
zancro said:
Your only remaining option might be to send your device away for professional help. In the past I have used the services of Josh at: http://mobiletechvideos.com/ . (I am not related to that organization in any way.) For around $50.00 they can do a complete refresh, and in my case offered to root and load the custom ROM of my choice for a small additional fee. It took about one week.
Good luck.
Click to expand...
Click to collapse
I checked back to see if you had solved the problem and noticed something I missed earlier... Your OP says you are using a G900A. Are you referencing a Note 3 or some other device?

Question SM-G998B Bricked

Hey guys, second time this issue has happened now for me but seems worse now. I used posts from here to resolve back in March when device got stuck in a boot loop after an OTA update, I managed to use Odin and a firmware from Sams Mobile to flash the phone and get it working again.
This time seems different though, I haven't tried the above steps yet, but none of the drives are mounting in the android recovery menu, which makes me think the device is going to need replacing. Anyone else come across this?
Seems different?
Well I would try Odin and an official ROM anyway, no pain no gain right?
What exactly were you doing before this occured?
You try the old delete usb driver, restart computer, install usb driver then restart computer and restart phone and try again.
SirDigbyCC said:
Hey guys, second time this issue has happened now for me but seems worse now. I used posts from here to resolve back in March when device got stuck in a boot loop after an OTA update, I managed to use Odin and a firmware from Sams Mobile to flash the phone and get it working again.
This time seems different though, I haven't tried the above steps yet, but none of the drives are mounting in the android recovery menu, which makes me think the device is going to need replacing. Anyone else come across this?
Click to expand...
Click to collapse
there is never a bricked device for good just keep searching using very device speacific info, check on youtube and search the names exactly as the ypop up there will always be something
flairepathos.info said:
there is never a bricked device for good just keep searching using very device speacific info, check on youtube and search the names exactly as the ypop up there will always be something
Click to expand...
Click to collapse
Looks like he bricked his bootloader's storage access driver, which AFAIK is unrecoverable unless download mode / sahara / etc is fine, but if the board is refusing to mount data while in the bootloader, it's safe to bet the rest of the modes are ****ed.
To answer a few of your questions in one go:
When I flashed it before it was back in end of Feb so a good while ago.
Just before it went into this boot loop it was working normally playing music in my pocket while doing gardening.
Using ODIN this time failed as I don't think it could access any of the drives.
SapphireEX said:
Looks like he bricked his bootloader's storage access driver, which AFAIK is unrecoverable unless download mode / sahara / etc is fine, but if the board is refusing to mount data while in the bootloader, it's safe to bet the rest of the modes are ****ed.
Click to expand...
Click to collapse
Oh I see the issue now you need to wipe all and re-flash full firmware when flashing the device using Odin
if that doesn't work flash the partitions with the kernel drivers and system partition
I had a similar issue with my current mtk phone and it was because the boot/preloader partition bilieved i had flashed the wrong firmware for my device(it was just a different firmware release for my phone
Just to be safe some ota updates break wehn the bootloader is not unlocked (when updationg from say android 8(oreo) -9(pie)...)
especially because of code errors in the update, cache/vendor partition being too full after downloading update
SirDigbyCC said:
To answer a few of your questions in one go:
When I flashed it before it was back in end of Feb so a good while ago.
Just before it went into this boot loop it was working normally playing music in my pocket while doing gardening.
Using ODIN this time failed as I don't think it could access any of the drives.
Click to expand...
Click to collapse
If you're telling the truth, and it wasn't a bad module / firmware / etc, it is possible your eMMC got too hot and melted some solder. I've seen it happen before.
You'll want to diagnose everything you can. If you're on Windows, does it recognize a USB device or a COM device? If linux, does lsusb return anything useful about it?
If it's not being detected, and multiple wires doesn't change anything, are you able to access sahara mode / download / DFU? If so, go to those and try again.
If you are lying, and this is a bad firmware flash / OTA brick, you'll need to tell us otherwise we'll be going in circles.
So ODIN does recognise the device when in android recovery mode i choose the bootloader, but when starting it, it fails. I'll give it longer tomorrow but my inclination is it's a chip failure. I don't know hot to tell if it was a bad firmware flash, but the first (and only) time I flashed it was back in late Feb / Early March, and I have been using it fine with many OTA updates since then using the phone normally since. Before the boot loop I was playing music via Bluetooth speaker but the battery died while gardening, which the battery died on so played music directly on the phone (no update or anything) and the music stopped halfway through the song and it was in a boot loop.
I am taking the phone in for repair on Wednesday but it's really frustrating because I legitimately want to get to the route cause of the issues. I am covered by Samsung Care +, but I feel like if I screwed up the first flash, it's still only as a result of that first OTA update going wrong in the first place. Does that make sense?
SirDigbyCC said:
So ODIN does recognise the device when in android recovery mode i choose the bootloader, but when starting it, it fails. I'll give it longer tomorrow but my inclination is it's a chip failure. I don't know hot to tell if it was a bad firmware flash, but the first (and only) time I flashed it was back in late Feb / Early March, and I have been using it fine with many OTA updates since then using the phone normally since. Before the boot loop I was playing music via Bluetooth speaker but the battery died while gardening, which the battery died on so played music directly on the phone (no update or anything) and the music stopped halfway through the song and it was in a boot loop.
I am taking the phone in for repair on Wednesday but it's really frustrating because I legitimately want to get to the route cause of the issues. I am covered by Samsung Care +, but I feel like if I screwed up the first flash, it's still only as a result of that first OTA update going wrong in the first place. Does that make sense?
Click to expand...
Click to collapse
I'm going to call hardware failure. It's extremely rare that any device will do what yours is doing without a bad firmware flash.. It's possible you had an OTA and it auto updated, then broke, but I doubt it.
SapphireEX said:
I'm going to call hardware failure. It's extremely rare that any device will do what yours is doing without a bad firmware flash.. It's possible you had an OTA and it auto updated, then broke, but I doubt it.
Click to expand...
Click to collapse
I appreciate the vote of confidence, I don't think it was an OTA update that did it this time, it usually requests to do updates which I highly doubt I would have pocket approved through a flip case only short after pressing play on Spotify.
So I have taken it into Samsung for repair and they have confirmed it's a hardware issue that feels vindicating!
SirDigbyCC said:
So I have taken it into Samsung for repair and they have confirmed it's a hardware issue that feels vindicating!
Click to expand...
Click to collapse
how much are they charging for the repair though? probably a motherboard replacement ? boy thats not going to be cheap!
shriom_manerker said:
how much are they charging for the repair though? probably a motherboard replacement ? boy thats not going to be cheap!
Click to expand...
Click to collapse
It was free, turned out to be a hardware issue internally so I think covered by warranty as I have Care+ which has an excess of £40 which they didn't make me pay. They also replaced the screen due to some dead pixels, and the battery! Happy days!
Thanks all for your suggestions!

Question Mi11 stuck on bootloop

Hello guys. Hope y'all are doing fine. I'M NOT ! I've got a problem with my Mi 11. So, at first, my phone was telling me that there was too many files on it and that there was no space anymore to add more things on it. Which is okay. Then, to resolve that problem, I tried to uninstall an app which made my phone go black and then got to that ''Recovery Menu''. I tried everything ! I triedd Rebooting, so I go on Reboot but then it goes back to Recovery Menu. I tried removing the SIM card, I tried to ''Connect with MI Assistant'' but the app won't recognize my phone. I tried to go on Fastboot with the Volume and On/Off button but it stays frozen on that image of the russian rabbit. I tried holding the volume buttons while the phone was restarting, doesn't work. I tried to "Safe Mode', but it doesn't work. The volume buttons are working well. I even tried cleaning my phone to see if some dirt got stuck in it. I tried tapping on my phone. I've tried to put it in the freezer. I tried to let it lose its battery and then plug it in, still didn't work. I don't wanna lose my data... There are extremely precious things in there that I cannot afford to lose... I'm begging for help, friends ! Please help me !
)I know there has been many topics like this one, but I've already tried everything I've read
I'd like to make Mi PC suite work so I can save everything... Or I'd just like to get my phone out of this recovery mode.
Thank you for reading guys. I wish you a nice day
PerduAvkXiaomiPtn said:
Hello guys. Hope y'all are doing fine. I'M NOT ! I've got a problem with my Mi 11. So, at first, my phone was telling me that there was too many files on it and that there was no space anymore to add more things on it. Which is okay. Then, to resolve that problem, I tried to uninstall an app which made my phone go black and then got to that ''Recovery Menu''. I tried everything ! I triedd Rebooting, so I go on Reboot but then it goes back to Recovery Menu. I tried removing the SIM card, I tried to ''Connect with MI Assistant'' but the app won't recognize my phone. I tried to go on Fastboot with the Volume and On/Off button but it stays frozen on that image of the russian rabbit. I tried holding the volume buttons while the phone was restarting, doesn't work. I tried to "Safe Mode', but it doesn't work. The volume buttons are working well. I even tried cleaning my phone to see if some dirt got stuck in it. I tried tapping on my phone. I've tried to put it in the freezer. I tried to let it lose its battery and then plug it in, still didn't work. I don't wanna lose my data... There are extremely precious things in there that I cannot afford to lose... I'm begging for help, friends ! Please help me !
)I know there has been many topics like this one, but I've already tried everything I've read
I'd like to make Mi PC suite work so I can save everything... Or I'd just like to get my phone out of this recovery mode.
Thank you for reading guys. I wish you a nice day
Click to expand...
Click to collapse
Is your phone rooted?
Bootloader unlocked?
Only uninstalling a system app can cause this.
NOSS8 said:
Is your phone rooted?
Bootloader unlocked?
Only uninstalling a system app can cause this.
Click to expand...
Click to collapse
Hello friend, than you for answering... Excuse me, I am a little bit stupid, please forgive me, but I do not know what ''rooted phone'' and ''bootloader unlocked'' means, i barely understand english. Could you please explain it to me ? And yes, I mistakenly tried to uninstall Google Drive
NOSS8 said:
Is your phone rooted?
Bootloader unlocked?
Only uninstalling a system app can cause this.
Click to expand...
Click to collapse
Is there any other app like Xiaomi PC Suite to retrieve all my data ? I have so much important photos of my family on it... Thank you kind sir
PerduAvkXiaomiPtn said:
Hello friend, than you for answering... Excuse me, I am a little bit stupid, please forgive me, but I do not know what ''rooted phone'' and ''bootloader unlocked'' means, i barely understand english. Could you please explain it to me ? And yes, I mistakenly tried to uninstall Google Drive
Click to expand...
Click to collapse
If you bought the new phone and you don't know, surely not.
Google can be uninstalled without causing any problems.
NOSS8 said:
If you bought the new phone and you don't know, surely not.
Google can be uninstalled without causing any problems.
Click to expand...
Click to collapse
Okay, so I think it has to do with the space that there was in my phone. Do you know what I can do about the bootloop ?
PerduAvkXiaomiPtn said:
Okay, so I think it has to do with the space that there was in my phone. Do you know what I can do about the bootloop ?
Click to expand...
Click to collapse
Did you buy this phone new?
What version of rom do you have?
Bootloop may be due to a software or hardware problem.
NOSS8 said:
Did you buy this phone new?
What version of rom do you have?
Bootloop may be due to a software or hardware problem.
Click to expand...
Click to collapse
Hello, I just tried to clear data cache with ADB and it says "Erase is not allowed in Lock State''. I think my phone is locked ? WWWhat can I do ? I bought this phone 1 year ago.
PerduAvkXiaomiPtn said:
Hello, I just tried to clear data cache with ADB and it says "Erase is not allowed in Lock State''. I think my phone is locked ? WWWhat can I do ? I bought this phone 1 year ago.
Click to expand...
Click to collapse
Surely, another way to find out: restart your phone and look at the padlock on the very first screen.
NOSS8 said:
Surely, another way to find out: restart your phone and look at the padlock on the very first screen.
Click to expand...
Click to collapse
I don't see no padlock... What am I supposed to do ?
NOSS8 said:
Surely, another way to find out: restart your phone and look at the padlock on the very first screen.
Click to expand...
Click to collapse
If I have to wipe data is there a way I can get my data back ?
PerduAvkXiaomiPtn said:
If I have to wipe data is there a way I can get my data back ?
Click to expand...
Click to collapse
Nope,In any case to recover it you must understand that all your data will be lost.
NOSS8 said:
Nope,In any case to recover it you must understand that all your data will be lost.
Click to expand...
Click to collapse
I've seen some people say that some apps helped you get some data back, like Coolmuster, is that true or just cap ? Tahnk you man
PerduAvkXiaomiPtn said:
I've seen some people say that some apps helped you get some data back, like Coolmuster, is that true or just cap ? Tahnk you man
Click to expand...
Click to collapse
Provided that the phone is not in bootloop
No more warranty?
NOSS8 said:
Provided that the phone is not in bootloop
No more warranty?
Click to expand...
Click to collapse
I don't know if there's still warranty but I don't really care about buying a new phone. The only thing that bugs me is how to get the data back Is there really no way to backup the data even though the phone is bootlooped ?
PerduAvkXiaomiPtn said:
I don't know if there's still warranty but I don't really care about buying a new phone. The only thing that bugs me is how to get the data back Is there really no way to backup the data even though the phone is bootlooped ?
Click to expand...
Click to collapse
Nope,
if it is still guaranteed your data will be lost, I can tell you how to recover it if it is a software problem but also your data will be lost.
If you were using Micloud your data will be restored.
NOSS8 said:
Provided that the phone is not in bootloop
No more warr
Click to expand...
Click to collapse
NOSS8 said:
Nope,
if it is still guaranteed your data will be lost, I can tell you how to recover it if it is a software problem but also your data will be lost.
If you were using Micloud your data will be restored.
Click to expand...
Click to collapse
Okay so, if I wipe all my data and it works, will I be able to get the data back with apps from my PC like the one I told you before ?
PerduAvkXiaomiPtn said:
Okay so, if I wipe all my data and it works, will I be able to get the data back with apps from my PC like the one I told you before ?
Click to expand...
Click to collapse
With Mipcsuite or Micloud yeap.
NOSS8 said:
With Mipcsuite or Micloud yeap.
Click to expand...
Click to collapse
Will it also give me my apps data back ? like will it give me my passwords back k?
ALSOO please can you help me with that. I tried MiPCSUITE but it keeps saying ''connect your device usb'' just like I didn't connect it but it's actually connected USB on my PC. Because the bootloop also tells me to go to MiPcSuite. So my problem is that MiPcSuite doesn't recognize my phone. If you can help me with that please
PerduAvkXiaomiPtn said:
Will it also give me my apps data back ? like will it give me my passwords back k?
ALSOO please can you help me with that. I tried MiPCSUITE but it keeps saying ''connect your device usb'' just like I didn't connect it but it's actually connected USB on my PC. Because the bootloop also tells me to go to MiPcSuite. So my problem is that MiPcSuite doesn't recognize my phone. If you can help me with that please
Click to expand...
Click to collapse
You cannot perform a Backup as long as the phone is in bootloop, if the wipe works you can only recover the data saved previously.

Categories

Resources