Hi there eveyone, thank you for reading this.
a friend of mine has an HTC Desire OPM1100 D626ph (says on the back of the phone)
when he tries to update to the newer version (the official way) He faces an error, the phone restarts and its stuck now on an endless loop. the options he had was htc recovery menu. he has tried all the options there in hope of fixing the problem.(he doesn't know english) and he probably ruined everything. now the phone doesn't have a back up, nothing works. ADB wasn't turned on in the begining. no fast boot. the only options i think i have is to download a rom via sdcard.(not even sure if it's external)
these are the options on the menu:
reboot system now:
apply update from adb
apply update from sdcard
apply update from cache
wipe /data/factory reset
wipe cache partition
backup user data
restore user data
any help on this would be appreciated, any ideas what should be my next step? i have history of using fastboot/adb. i don't know which rom i should download and from where? htc website confused me and the onlyy thread i found on the internet was this one and there are several links on there. not sure which one should i use?
thanks again guys.
Which carrier is he on? Also, we would need to know if it's a 626, 626s, 626x, 626g, etc... Not sure which model it is from the info posted above. If it's a 626s, the only way to recover is if it's a T-Mobile 626s (no other versions have an RUU to restore it to stock).
Sent from my HP SlateBook 10 x2 PC using Tapatalk
jtrosky said:
Which carrier is he on? Also, we would need to know if it's a 626, 626s, 626x, 626g, etc... Not sure which model it is from the info posted above. If it's a 626s, the only way to recover is if it's a T-Mobile 626s (no other versions have an RUU to restore it to stock).
Sent from my HP SlateBook 10 x2 PC using Tapatalk
Click to expand...
Click to collapse
thank you for your response
it's an HTC Desire 626G+ (dual sim) and the carrier is "Telecommunication Company of Iran"
Hmm - I would have him contact his carrier and see if they have an "RUU" available for that phone. An "RUU" is Windows application that will reset the phone back to the way it came from the factory - and can typically restore any phone - unless it has a hardware issue.
Otherwise, let's see if anyone else has any input (I'm not familiar with the 626g myself).
Sorry that I couldn't be more helpful!
Sent from my HP SlateBook 10 x2 PC using Tapatalk
jtrosky said:
Hmm - I would have him contact his carrier and see if they have an "RUU" available for that phone. An "RUU" is Windows application that will reset the phone back to the way it came from the factory - and can typically restore any phone - unless it has a hardware issue.
Otherwise, let's see if anyone else has any input (I'm not familiar with the 626g myself).
Sorry that I couldn't be more helpful!
Sent from my HP SlateBook 10 x2 PC using Tapatalk
Click to expand...
Click to collapse
i don't think the carrier would help out with this. though it made me think he didn't do anything wrong so do you think that warranty will accept the phone?
The carrier are the ones that need to supply the RUU (either directly or via HTC), which I why I mentioned that he should contact the carrier.
I would agree that it's a warranty issue if he we just trying to install an OTA update and it caused all of this...
Sent from my HP SlateBook 10 x2 PC using Tapatalk
i have same problem with D626ph. I was rooted phone with kingroot after this try to update with ota and result was error and phone boot only to recovery menu
Ahhh - yeah, if you are rooted (and unlocked bootloader), you cannot apply OTA updates. Although, usually, they fail right away and you can just boot right back into the phone normally (without the update, obviously). It's kinda strange that the OTA is bricking the phone like that.
Sent from my HP SlateBook 10 x2 PC using Tapatalk
i wasnt unlock bootloader. phone was trying updating itsef, but failed. cant revive anymore.
i was repair my phone after many hours by flashing with SP FLASH TOOL and with
this file:
https://mega.nz/#!qFgAUQTI
regards!
Cant download the file, post full link.
bossko said:
i wasnt unlock bootloader. phone was trying updating itsef, but failed. cant revive anymore.
i was repair my phone after many hours by flashing with SP FLASH TOOL and with
this file:
https ://mega .nz/#!qFgAUQTI
regards!
Click to expand...
Click to collapse
Your link requires an decryption key.
pl provide key. facing the same problem with htc 626g+. Updated via official OTA. Sad that they rolled it without thoroughly testing it.
Have you guys contacted HTC and/or the carrier? They should resolve this issue for you (via an RUU or some other means)!
Sent from my HP SlateBook 10 x2 PC using Tapatalk
diml0rd said:
Hi there eveyone, thank you for reading this.
a friend of mine has an HTC Desire OPM1100 D626ph (says on the back of the phone)
when he tries to update to the newer version (the official way) He faces an error, the phone restarts and its stuck now on an endless loop. the options he had was htc recovery menu. he has tried all the options there in hope of fixing the problem.(he doesn't know english) and he probably ruined everything. now the phone doesn't have a back up, nothing works. ADB wasn't turned on in the begining. no fast boot. the only options i think i have is to download a rom via sdcard.(not even sure if it's external)
these are the options on the menu:
reboot system now:
apply update from adb
apply update from sdcard
apply update from cache
wipe /data/factory reset
wipe cache partition
backup user data
restore user data
any help on this would be appreciated, any ideas what should be my next step? i have history of using fastboot/adb. i don't know which rom i should download and from where? htc website confused me and the onlyy thread i found on the internet was this one and there are several links on there. not sure which one should i use?
thanks again guys.
Click to expand...
Click to collapse
Check this out, hope it helps: http://forum.xda-developers.com/desire-626/help/fix-htc-desire-626g-update-command-t3243510
Guys thank you for your replies. I'm kinda new to xda forum. Should i reply one by one and quote people's names or just reply in one comment? Are there any rules?
About the post, it's weird that many people are experiencing the same problem! And where i live phone carriers don't care about phone problems and it's the first time I'm hearing that i should contact my carrier for my bricked device. But things are differently in different countries ?? to @tpr0 i might try your solution when i get my hands on the device againand if no one provides a better suggestion. Because i gave it back to my friend and told him to try the warranty. After a day turned out he has bought the device without a warranty! They sell phones without warranty in iran for a cheaper price. I think it's worth paying 50 more dollars for a 1-2 years warranty. Anyway I'll let you guys know as soon my friend returns his phone (which will be pretty soon I'm guessing. Meanwhile ill wait if anyone has a link for the ROM or a solution.
try this:
https://drive.google.com/file/d/0B-19rlZr42VQVzNzdEV2MkpQQzA/view?usp=sharing
can u tell me the procedure for working with this file ??
diml0rd said:
Hi there eveyone, thank you for reading this.
a friend of mine has an HTC Desire OPM1100 D626ph (says on the back of the phone)
when he tries to update to the newer version (the official way) He faces an error, the phone restarts and its stuck now on an endless loop. the options he had was htc recovery menu. he has tried all the options there in hope of fixing the problem.(he doesn't know english) and he probably ruined everything. now the phone doesn't have a back up, nothing works. ADB wasn't turned on in the begining. no fast boot. the only options i think i have is to download a rom via sdcard.(not even sure if it's external)
these are the options on the menu:
reboot system now:
apply update from adb
apply update from sdcard
apply update from cache
wipe /data/factory reset
wipe cache partition
backup user data
restore user data
any help on this would be appreciated, any ideas what should be my next step? i have history of using fastboot/adb. i don't know which rom i should download and from where? htc website confused me and the onlyy thread i found on the internet was this one and there are several links on there. not sure which one should i use?
thanks again guys.
Click to expand...
Click to collapse
Im facing the same problem with desire 626 dual sim,after update phone back me to the recovery menu and giving me message update fail.After phone reboot stuck me on recovery menu and thats is. With 2 hours reading forums,the only way was to flash stock rom via Spflash tool..Afterall banned update from phone ! I dont know why is that issues if someone knows tha answer please let tell us ?
If you're using a phone from Iran I think you have bigger things to worry about.
Related
Hello,
After the OTA update, my Vivid doesn't want to turn on at all. When I connect it to USB I get QHSUSB_DLOAD and nothing happens.
Any ideas ? Thank you !
Your phone is done. There is no way to fix the problem beside getting a new phone.
Sent from my HTC PH39100 using xda premium
I wouldn't say that. Since the chipset could be written, it is not completely dead. Sensation users have already found a fix for this, but it is a different chipset.
We don't have the files needed to recover. Either you need to get it replaced under warranty or insurance.
Sent from my HTC PH39100 using xda premium
Which OTA update? As far as I know AT&T and Telstra are the only two carriers to have released their ICS update OTA. If you're actually on Voda in Romania I don't know what would have possessed you to try installing one of those two OTAs.
..
The phone is from AT&T. It didn't have any sim card in it when I got the update.
Sent from my Nexus S using xda premium
yeah man theres no way sorry. at least for now.
to be honest, ur best bet is to call htc service and warranty and see if you can ship it to them
http://www.htc.com/us/support/service-and-repair
i've sent them many phones for repairs under warranty, and all but 1 didn't get fixed for free
Does it vibrate if your try to do the bootloader combo?
No. It doesn't react at any keypress.
Sent from my Nexus S using xda premium
Hi I seen your problem to me step and follow these steps to get here http://forum.xda-developers.com/showpost.php?p=20807914&postcount=2 download from here http://www.filefactory.com/f/002b74e0f4775869/ version for AT & T is this RUU_HOLIDAY_ICS_35_S_CINGULAR_3.26.502.52 install it from your computer and running.
Forgive my English.
I cannot acces the bootloader, so it's a no go. Thank you for trying to help !
@Bioan What have you done with your bricked Vivid ? I may be willing to buy it for parts.
htc vivid bricked
hi
i got a problem with my htc vivid , i was trying to update the e ICS and my phone fall down into the floor during update and the batery get off.
now i cant turn it on, no bootloader, no usb conection, i cant do anything with my phone.
theres something i can do to get back my phone like before????
please any one can help me?
There is no fix yet to Vivid brick issue. There are some great folks working in Sensation forum for a similar issue and there may be hope in the near future.
Serious Help Needed
Hello everyone. Sorry to even waste your time, but I am in need of help with my HTC Vivid. I am on an unrooted, locked bootloader, and I have been trying to upgrade to the newest ICS OTA update that I missed with the dialer code.
I have downloaded the PH39IMG.zip, and it updated my HBoot to 1.85.0024. This is where I am stuck. The phone will only show HTC on startup, and then goes black. Again I am on an unrooted HTC Vivid. Any help would be hugly appreciated. Please help out a simpleton.
Thanks for your time.
Unlock the bootloader in fastboot.
Flash recovery in fastboot
Flash boot in fastboot
Flash Rom of your choice
bend32 said:
Hello everyone. Sorry to even waste your time, but I am in need of help with my HTC Vivid. I am on an unrooted, locked bootloader, and I have been trying to upgrade to the newest ICS OTA update that I missed with the dialer code.
I have downloaded the PH39IMG.zip, and it updated my HBoot to 1.85.0024. This is where I am stuck. The phone will only show HTC on startup, and then goes black. Again I am on an unrooted HTC Vivid. Any help would be hugly appreciated. Please help out a simpleton.
Thanks for your time.
Click to expand...
Click to collapse
Did you run the PH39IMG file twice? it needs to run the file twice to complete updating the HBOOT. In any case, and this goes for all who are not very familiar with Vivid flashing, USE THE RUU!
In your current state, try to boot into bootloader (you probably already know the process, but it is power + vol down from power off state) Once you have booted into bootloader, you can proceed and upgrade to stock ICS. If you decided to run custom roms after, it is easy and much much less likely to brick your phone.
Hallelujah
Thanks so much guys. Those were helpful tips, and I have ICS running now. Thanks again. Have a good one.
Hi,
Im after a little help,
i can put my phone into bootloader mode and have access to twrp but i can't seem to write anything over what i have, i have tried to flash a new recovery and rom but it says it has successfully written but when i reboot nothing has changed, i have no rom on there and cannot flash a new one, the phone just reboots and loads twrp,
please help me get my phone back
Windows 7, adb, working htc drivers and then flash firmware with recovery twrp 2.3.3, get it from sneakyghost topic
can be other system but its easy with 7
Sent from my HTC One using Tapatalk 2
tried that
Thanks but i have tried to do that on my Mac and windows 7 pc but nothing seems to be working,
i can go to bootloader and type fastboot flash recovery..... but it says it has written everything ok with no errors but when i load recovery on my m7 it is the old one with nothing changed,
i can't restore a backup either as it crashes and reboots part way through :<
any help would be greatly appreciated,
i had same problem few months ago it must work
try with other firmware
Sent from my HTC One using Tapatalk 2
fanbogo said:
i had same problem few months ago it must work
try with other firmware
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
cant boot ruu mode, just crash and restart to twrp,
thanks for your help but i'm losing hope, :crying:
tigsandmitch said:
cant boot ruu mode, just crash and restart to twrp,
thanks for your help but i'm losing hope, :crying:
Click to expand...
Click to collapse
Sorry to hear that, seems your device is bricked like mine. I bought another htc one but i still wish i could fix my first one. Have a look here:
http://forum.xda-developers.com/showthread.php?t=2685024&page=3
darksnoopy said:
Sorry to hear that, seems your device is bricked like mine. I bought another htc one but i still wish i could fix my first one. Have a look here:
http://forum.xda-developers.com/showthread.php?t=2685024&page=3
Click to expand...
Click to collapse
thanks for the link, my device isnt even s-off and never has been, so to mess up this bad without s-off scares me,
i have the new M8 on the way and should be with me tomorrow so im not too upset just kinda makes me a little hesitant about flashing in the future.
i will keep an eye on here to see if there is any way to fix and the link you provided,
thank you again,
Complete newb here, i haven't done any development work or even tried rooting or flashing my phone. Over the last couple of days, apps have started crashing as soon as i open them, and then yesterday i rebooted the device and it won't go past the Motorola logo. I've searched through a few threads and there isn't a simple enough answer or procedure to follow to get this working. Also most similar issues have USB debugging on etc, whereas i have no developer settings on at all. Any help would be greatly appreciated
You didn't search enough for an answer i see. But okey for the lazy i will help you, no offense
Can u access (AP)fastboot and can u boot into recovery from fastboot? Have a look at the link in my signature on how to get in fastboot and then in recovery.
Hazou said:
You didn't search enough for an answer i see. But okey for the lazy i will help you, no offense
Can u access (AP)fastboot and can u boot into recovery from fastboot? Have a look at the link in my signature on how to get in fastboot and then in recovery.
Click to expand...
Click to collapse
Literally my first post mate, how about you cut me some slack. I spent about 4/5 hours searching last night and even took the phone apart. If there is an answer please point me in the direction of it. There are countless threads where the issue is the user has loaded their own ROM or flashed the device already or something like that, which caused the system files to become corrupted. But as i mentioned i have done nothing to the device except for a data wipe a few months back, and there doesn't seem to be any threads where this just happened out of nowhere. I have booted into fastboot, recovery and done the partition cache & data wipe and rebooted, that was my first step.
merculesblud said:
Literally my first post mate, how about you cut me some slack. I spent about 4/5 hours searching last night and even took the phone apart. If there is an answer please point me in the direction of it. There are countless threads where the issue is the user has loaded their own ROM or flashed the device already or something like that, which caused the system files to become corrupted. But as i mentioned i have done nothing to the device except for a data wipe a few months back, and there doesn't seem to be any threads where this just happened out of nowhere. I have booted into fastboot, recovery and done the partition cache & data wipe and rebooted, that was my first step.
Click to expand...
Click to collapse
Hoho, okey, my words have offended you and I am sorry for that.
I can't simply give u an answer if you only said that it doesn't boot and u looked for something to fix it. There are many fixes for many sorts of problems. Also if I knew u have tried to wipe the cache and data I would give u a totally different answer. But u had not mentioned anything about what u had done to try to fix it.
For now, if even a data/factory reset from recovery didn't work I suggest u need to try to reflash the whole stock firmware. See in my signature the link to an index thread about the phone. U can find there the ways to reflash to your stock firmware and hopefully fix your issue.
If u need some more help to flash stock firmware, don't hesitate to ask here.
Hazou
Verstuurd van mijn GT-P5110
Hazou said:
Hoho, okey, my words have offended you and I am sorry for that.
I can't simply give u an answer if you only said that it doesn't boot and u looked for something to fix it. There are many fixes for many sorts of problems. Also if I knew u have tried to wipe the cache and data I would give u a totally different answer. But u had not mentioned anything about what u had done to try to fix it.
For now, if even a data/factory reset from recovery didn't work I suggest u need to try to reflash the whole stock firmware. See in my signature the link to an index thread about the phone. U can find there the ways to reflash to your stock firmware and hopefully fix your issue.
If u need some more help to flash stock firmware, don't hesitate to ask here.
Hazou
Verstuurd van mijn GT-P5110
Click to expand...
Click to collapse
Cheers mate, i'll give it a go, but i've never done anything like flashing before. I'll see how i get on
merculesblud said:
Cheers mate, i'll give it a go, but i've never done anything like flashing before. I'll see how i get on
Click to expand...
Click to collapse
As long as u read everything carefully u will be good to go. Just one reminder, use the latest stock firmware JB(or u can get more problems). And rsd-lite 6.1.x
Verstuurd van mijn GT-P5110
Hazou said:
As long as u read everything carefully u will be good to go. Just one reminder, use the latest stock firmware JB(or u can get more problems). And rsd-lite 6.1.x
Verstuurd van mijn GT-P5110
Click to expand...
Click to collapse
So, this is all brand new to me. I'm using this guide http://forum.xda-developers.com/showthread.php?t=1974568
The firmware is from here - http://sbf.droid-developers.org/phone.php?device=13
- I chose the 4.1.2 UK Retail as i purchased the phone through Virgin Mobile (UK)
Drivers and RSD 6.1.6 are now installed so will try now
Is everything right so far?
Seems to have worked, but it seems a bit different and some apps like hangouts are unavailable now, even though i had them before. The firmware i chose was UK Retail, however i am not 100% that this is the one to use as i bought it through Virgin Mobile (UK).
Hangouts should work just fine. Strange.
But nice that all works fine now
Sent from my XT890 using XDA Free mobile app
After a restart, my moto razr i is stuck on Android is upgrading...
Hazou said:
Hangouts should work just fine. Strange.
But nice that all works fine now
Sent from my XT890 using XDA Free mobile app
Click to expand...
Click to collapse
Hi, I saw above post and happy to read that your problem is solved so I writting with my problem on your post, just getting hope that mine will work too.
Actually I have also ''NIL'' knowledge about all this software/ quote language etc
My issue is; my Moto Razr i is just stuck on '' Android is upgrading '' than shows ''Starting Apps'' thn nothing happen n same things repeats ... couple of hours back it was saying ''finishing boot'' also but now it is just giving this error '' Android is upgrading '' than shows ''Starting Apps'' thn nothing happen n same things repeats
Please I want to request if you are about to guide anything in tough language please consider that I am completely unknown to all the setups and stuff... just if you can help sharing step by step process and also post specific link/software to download (if needed) and how to download and other details in simple guidance plz plz plz.
One more point I tried to chat with Motorola chat service and they suggested me to power off it first but i m pressing vol- and vol + and power button but phone is quickly restarting on its own... i m even unable to go on boot as they suggested me to do so.
Thanks a lot to ''my upcoming angel'' in advance
Hope one can help me at earliest.
opened new thread
Hazou said:
Hangouts should work just fine. Strange.
But nice that all works fine now
Sent from my XT890 using XDA Free mobile app
Click to expand...
Click to collapse
Im having the same issue described on this thread.
My phone doesnt start, it stays at the logo screen. I've tried to recover, factory reset and nothing worked. I have access to the (AP)fastboot screen.
Later then i saw this thread, i've did everything as described at your tutorial, tried all the versions of the RSD Lite (6.1.4, 6.1.5, 6.1.6), it cant detect my phone.
I've tried in two different PCs, tons of different USB ports, running as administrator, compatibility mode...the PC tells me that the USB is connected, but the RSD Lite doesnt recognise it.
I've tried using these two options of motorola drivers:
- motohelper_2.1.40_driver_5.5.0.exe (that i found at your post)
- MotorolaDeviceManager_2.4.5.exe (found another similar tutorial on the internet)
Am i missing something?
I would really appreciate any help.
Thanks!
Mootl3y said:
Am i missing something?
Click to expand...
Click to collapse
did you boot first into Fastboot-mode before you connect to pc?
1. Install Driver + RSD Lite
2. Boot into fastboot + connect USB
3. Start RSD Lite
5m00v3 said:
did you boot first into Fastboot-mode before you connect to pc?
1. Install Driver + RSD Lite
2. Boot into fastboot + connect USB
3. Start RSD Lite
Click to expand...
Click to collapse
Yep. Thats exactly what i did.
I tried only using Windows 8.1. Is it compatible?
I will test on a win7 PC later.
UPDATE:
Worked RSD Lite on Win7, it found my phone. I belive RSD Lite doesnt work on Win 8.1 (at least on my PC and notebook).
I believe my firmware version is this one:
Android 4.1.2 Blur_Version.982.50.29002.XT890.Vivo.en.BR Vivo Brasil 537.6 MiB
Can i use the Retail version without problems? (this one: Android 4.1.2 Blur_Version.982.50.29.XT890.Brasil.en.BR Retail Brasil 532.8 MiB)
Thanks!
Finally got my phone working again!
I got it running RSD Lite 6.1.6 on Win 7 and used the same Firmware version that i had (in my case: Android 4.1.2 Blur_Version.982.50.29002.XT890.Vivo.en.BR Vivo Brasil 537.6 MiB), not the Retail one.
Also used the MotorolaDeviceManager_2.4.5.exe that i got from Motorola website.
My phone now is up and running like charm, no apps or configs lost, everything seems perfect (and also a little bit faster). Not sure what caused my issue, did nothing but normal use.
I hope everyone with the same problem can find this easy solution and follow the right steps (and maybe avoid Win8 to do the process).
Thank you guys for all the information :good:!
Good it is solved. It can happen to anyone. Just a small coruption or miss configuration can take out the android system. Luckily this almost never happens and u were just unfortunate.
Sent from my XT890 using XDA Free mobile app
My Virgin Mobile HTC Desire 510 is stuck on HTC screen. I just got the phone in April and need it to last me 2 more months. It is not rooted. I removed the SD card and have tried everything from the boot screen including a factory reset to no avail. What are my options? I really need to get this working again ASAP. Someone somewhere mentioned something about "flashing" it, but I don't know what this means or how to do it, or if that will even help me with this issue.
Please help!
Edit: I should mention that my computer runs OSX 10.9.5 (in case I need to download some programs) and I bought the phone in the US.
m00nkat said:
My Virgin Mobile HTC Desire 510 is stuck on HTC screen. I just got the phone in April and need it to last me 2 more months. It is not rooted. I removed the SD card and have tried everything including a factory reset to no avail. What are my options? I really need to get this working again ASAP. Someone somewhere mentioned something about "flashing" it, but I don't know what this means or how to do it, or if that will even help me with this issue.
Please help!
Edit: I should mention that my computer runs OSX 10.9.5 (in case I need to download some programs.)
Click to expand...
Click to collapse
The only thing you can do in your case with the limited understanding of flashing is to just download the RUU (Rom Update Utility) from the HTC website for your phone and run it from a computer. I don't know of any that can be used on OSx so you'll need to figure that out. The RUU will repair and restore your phone to factory default settings.
so randomly my p20 pro is showing this screen in mandarin after a reboot after using google translate its saying
"Data partition was damaged seriously! and you are recommended to format it to recover your phone"
now i know what this means and i seriously cant afford to lose any data , as in i have alot of my research notes and some valuable pictures , is there any possible way i can recover any data (not important) , is there any magic trick to get it back up and running or any hope?
please advise :crying:
dtgo said:
so randomly my p20 pro is showing this screen in mandarin after a reboot after using google translate its saying
"Data partition was damaged seriously! and you are recommended to format it to recover your phone"
now i know what this means and i seriously cant afford to lose any data , as in i have alot of my research notes and some valuable pictures , is there any possible way i can recover any data , is there any magic trick or any hope?
please advise :crying:
Click to expand...
Click to collapse
The message itself sounds sketchy to me. More like a virus message than a proper one advising of a serious problem.
But, if you wipe and restart, do the very basic setup to be able to get onto playstore and download something like disk digger to recover deleted media. The less you do prior to this increases the chance of more successful recoveries
Sent from my CLT-L09 using Tapatalk
blufreak said:
The message itself sounds sketchy to me. More like a virus message than a proper one advising of a serious problem.
But, if you wipe and restart, do the very basic setup to be able to get onto playstore and download something like disk digger to recover deleted media. The less you do prior to this increases the chance of more successful recoveries
Sent from my CLT-L09 using Tapatalk
Click to expand...
Click to collapse
thanks for your reply , but it it wont wipe now it just comes up saying data wipe failed
any one that can help ?
dtgo said:
any one that can help ?
Click to expand...
Click to collapse
If your phone can't wipe/reset it would suggest ab actual storage issue, eg damage. Can you get it connected to a pc at all to refresh firmware? Eg fastboot/download mode or something?
Sent from my CLT-L09 using Tapatalk
dtgo said:
any one that can help ?
Click to expand...
Click to collapse
Where is it saying this?
Pre OS? Whilst in the OS?
Can you get in the phone?
Notes / pictures, have you backed up to the cloud, personally use Google sync to photos and keep for mine, safe as houses, for the most part
If you're unable to boot your phone then recover it using the available methods.
Hisuite
ERecovery if possible
Flash via fastboot if possible using an extracted firmware
*You'd need to flash each partition individually to do this, I wrote a guide on it a while back.
Chances are it'll wipe your data though which is the whole point of a wipe, recovery may just repair the OS.
If the message is within the OS and you're booted then back up then scan for viruses.
Never seen this before, have you modified your device at all? What did you do?
no recovery
blufreak said:
If your phone can't wipe/reset it would suggest ab actual storage issue, eg damage. Can you get it connected to a pc at all to refresh firmware? Eg fastboot/download mode or something?
Sent from my CLT-L09 using Tapatalk
Click to expand...
Click to collapse
i cant get to fast boot, i cant get to recovery
it boots and takes about 5 mins to get to mandarin screen
when translated
it says
EMUI
reboot
recovery
clear cache
safemode
anything i choose it fails
(except reboot, that brings me back to same screen in 5 mins)
It stays on this logo screen for
5 to 7 mins
Then it
Goes to this screen with the mandarin
i dont know solution for recover data, btw maybe flashing will help for this phone ? u dont create any backup on gogle account ? check online on www that u can create one
This really seems like a flash of the wrong software gone wrong. Eg cn version instead of lgrp. If it's just done it after no such thing I'd contact Huawei for repair and make sure they can flash and not replace board etc.
If it is damaged storage then some data loss is quite likely no matter which way you go. If you can't access at least base level functionality you have no real hope of data recovery other than by professional means maybe. As the ic would need to be read directly
Sent from my CLT-L09 using Tapatalk
kikson112 said:
i dont know solution for recover data, btw maybe flashing will help for this phone ? u dont create any backup on gogle account ? check online on www that u can create one
Click to expand...
Click to collapse
i dont care about data no more
i more concerned if the phone is even recoverable at all
Huawei are your best bet ad long as what you're saying is accurate and you were using proper Google software and no rooting and messing about etc. They'll probably just change the board.
Sent from my CLT-L09 using Tapatalk
blufreak said:
This really seems like a flash of the wrong software gone wrong. Eg cn version instead of lgrp. If it's just done it after no such thing I'd contact Huawei for repair and make sure they can flash and not replace board etc.
If it is damaged storage then some data loss is quite likely no matter which way you go. If you can't access at least base level functionality you have no real hope of data recovery other than by professional means maybe. As the ic would need to be read directly
Sent from my CLT-L09 using Tapatalk
Click to expand...
Click to collapse
i did no form of flashing at all
what actually happened was that i was using phone clone from this phone to the new mate 20 i have now
so the p20 was on for a while and actually got really hot for some reason , and it was also connected to PC (doing file transfers )
then it started rebooting into this mode
blufreak said:
Huawei are your best bet ad long as what you're saying is accurate and you were using proper Google software and no rooting and messing about etc. They'll probably just change the board.
Sent from my CLT-L09 using Tapatalk
Click to expand...
Click to collapse
the bootloader is locked so i cant so any flashing anyways
but the problem is i got this phone from ebay and im currently in jamaica , so all service and warranty options are dead
ill be ok if i could just get it it flashed manually and back up running
i can try revive it, but if ic is damaged phone will be dead forever, its ur decision now what u want to do
kikson112 said:
i can try revive it, but if ic is damaged phone will be dead forever, its ur decision now what u want to do
Click to expand...
Click to collapse
how could you revive it ?
idk if this matters but im seeing whrre the phone comes up as a CD drive in device manager
dtgo said:
idk if this matters but im seeing whrre the phone comes up as a CD drive in device manager
Click to expand...
Click to collapse
Don't believe so as this shows as a different drive to the phones main storage, so quite possibly a different ic so as to remain intact and untouched during updates etc. Just shows hardware wise the phone is connecting so it is definitely a storage issue.
You may have to ask for someone's assistance with trying a test point recovery if you're technically minded
Sent from my CLT-L09 using Tapatalk
Connect a cable, boot to fastboot, you should be able to boot to that.
Then flash a firmware, one component at a time
blufreak said:
Don't believe so as this shows as a different drive to the phones main storage, so quite possibly a different ic so as to remain intact and untouched during updates etc. Just shows hardware wise the phone is connecting so it is definitely a storage issue.
You may have to ask for someone's assistance with trying a test point recovery if you're technically minded
Sent from my CLT-L09 using Tapatalk
Click to expand...
Click to collapse
in device manager the only thing that comes up is it as a cd drive , pointing to a cdrom.sys driver
ntn else happens
dladz said:
Connect a cable, boot to fastboot, you should be able to boot to that.
Then flash a firmware, one component at a time
Click to expand...
Click to collapse
cant get to fastboot at all