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I got my original Note 4 last Sunday. Since I use GPS navigation quite often, it is always one of the first things I check out when getting a new device. I found that it didn't hold a lock for long, it takes a long time to get a lock again, and when it does lock it's not accurate at all. I got an exchange today, and the same exact thing is happening with my new unit. A friend told me this would be the best place to come for help. She mentioned that rooting and custom romming might be the fix. I haven't rooted since my MyTouch 4G, and I've never used a rom. Can I get some help with that?
Also, I've tried waze instead of Google maps and that didn't help. And yes, high accuracy is turned on.
Thanks in advance!
Bump - any advice? On a different forum, someone mentioned downloading a GPS fix app from the Play Store. I did that, and I'll check it out on the way home from work. But ultimately I'd like a device with strong GPS natively. I'll try to exchange it one more time. I find it really weird that I'm the only one that seems to be having these problems!
pantlesspenguin said:
I got my original Note 4 last Sunday. Since I use GPS navigation quite often, it is always one of the first things I check out when getting a new device. I found that it didn't hold a lock for long, it takes a long time to get a lock again, and when it does lock it's not accurate at all. I got an exchange today, and the same exact thing is happening with my new unit. A friend told me this would be the best place to come for help. She mentioned that rooting and custom romming might be the fix. I haven't rooted since my MyTouch 4G, and I've never used a rom. Can I get some help with that?
Also, I've tried waze instead of Google maps and that didn't help. And yes, high accuracy is turned on.
Thanks in advance!
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Click to collapse
Did you try a full wipe
NOTE 4
BACARDILIMON said:
Did you try a full wipe
NOTE 4
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Click to collapse
Yes, on both devices.
Are you the same penguin from the a/c forums?
Sorry to hear you're still having gps issues with your replacement phone. Silly question, but is high accuracy mode selected in the location settings? Is wifi enabled?
Have you tried installing GPS Status? How many satellites can you lock onto?
DruHill said:
Are you the same penguin from the a/c forums?
Sorry to hear you're still having gps issues with your replacement phone. Silly question, but is high accuracy mode selected in the location settings? Is wifi enabled?
Have you tried installing GPS Status? How many satellites can you lock onto?
Click to expand...
Click to collapse
Yep, I'm the very same penguin . High accuracy mode is indeed enabled. I haven't tried it with wifi enabled, I usually disable it when I leave home to conserve battery life. I'll try keeping it enabled on my commute home tonight. I've installed GPS status and it locks on to like 13ish out of 20ish satellites (it fluctuates a bit) when I'm stationary so that's not a problem. I haven't tried seeing how many lock on when I'm driving since I don't want to fiddle with my phone that much when I'm on the road. I'm still trying to get one more replacement before my 14 days are up, but the day is approaching quickly, and none of the 7 or 8 stores in my immediate area ever have any in stock! I call every other day and I'm sure I'm driving the reps crazy lol.
I've had this same issue with my first Note 4 on TMo but replaced it last week and havent had any issues besides very occasionally having a slight hang after making a turn and the GPS not registering it for a few hundred feet.
On my first note 4 it would CONSTANTLY lose GPS signal and be wildly inaccurate (not recognizing my turns or the proper facing direction) but hopefully *knock on wood* its been fixed with my new phone. I know you've already exchanged it but...
If you find a fix, please post it here just in case
I had the same problem with the GPS, it was working only on wifi but not with the phone data. But after a full flash it is working fine again. Also, it was very laggy since the first day.
I had a thread around here for similar GPS issue.
I actually got a PM from someone called SamsungSupport.
Anyway I think this is a compass calibration issue.
I installed the GPS Status app and recalibrated the compass.
The next time I used it (yesterday), I didn't have any issues.
I don't know if it has resolved the problem and I'll keep monitoring it whenever I use GPS.
I got my second replacement yesterday, and it's even worse than my initial replacement!! It's as bad as my first device.
I chatted t-mo customer care today and they were of no help. They kept advising me to do the same troubleshooting issues I've already done. Then, I chatted Samsung care and the rep was A LOT more helpful than the previous Samsung rep I spoke with. Samsung has a remote app that you can download from the Play Store, and the Samsung rep can remote into your device and see what you're seeing. We couldn't do much at the time since I'm at work, but I'm set to chat them back right before I leave work. They're going to remote in with me and actually see the issue that I'm having while driving. HOPEFULLY a fix will come out of all this!!
Bump. I'm on my FOURTH replacement now, same issues. What is going on?? So far, I've:
Recalibrated the compass
Tightened the screws underneath the battery door (they seemed pretty tight anyway)
Samsung support reps haven't been able to work with me using the Smart Tutor (remote into my phone to see/manipulate what's on my screen) app. They always disconnect the session before I get on the road, or maybe the session just drops.
Factory resets
Clearing the cache
I got my firmware reflashed at a Samsung kiosk at Best Buy
Make sure high accuracy mode is enabled (these days I never take it off since I'm always fiddling with my GPS)
Tried a number of gps fix apps in the play store
They want me to send in the phone for repair, but I have this nagging feeling that they're going to turn it on, see that gps can indeed get a lock, and send it back. Plus, there's no guarantee that T-Mobile will have a smartphone loaner phone, since they say that those phones keep disappearing because there's only a $50 deposit, so people just take the phones (this is why we can't have nice things). Since no one else is reporting these issues, it's doubtful that Samsung is working on a software fix for it. I'm really REALLY enjoying this phone otherwise, but I NEED gps to work!!
Samsung Note 4 Issue with Waze
I just upgraded from the Note 3 to the Note 4 two days ago and I have the same issue. It took me a few hours but I figured what they have done. They have program the Note 4 for totally hands free driving and if you want to use a GPS program it will be the one they have. You have to activate CAR MODE and you will see and hear your Waze in the background come on line and start to work correctly. Then if you close their program quickly, you will see Waze running correctly for about 5 seconds and the go back to acting up without GPS signal. The GPS signal with high accuracy is tied to the CAR MODE.
TMOBILE will never offer a smartphone loaner as per policy. GPS works fine not sure what ur doing
BAD ASS NOTE 4 + BAD ASS GEAR S
After searching extensively on the whole Nexus 6 signal debacle. I've gotten some observations and studies to share and a couple questions.
I recently obtained a Nexus 6, which I already knew had the ! no data connection problem. (I tried to help the previous owner with the issue before, calls/texts would work, but data wouldn't) They were naturally on T-Mobile, so I assume it was related to the project Fi launch. Googling the issue recently states mostly T-Mobile and Sprint users having the issue, so I decided eh can't pass up a good deal! A like-new Nexus 6 for only $70, who can resist? I figured even if I get the no data issue, I can just turn on airplane mode, use as a mini-tab.
Here's where it gets interesting: I use Cricket (which is AT&T of course), popping the sim in results in good signal, LTE, etc as expected. Randomly (sometimes within 2 minutes) instead of the "!" on service problem, it drops to No Service completely. A reboot and it comes back fine, this wouldn't be too much of an issue except it happens EVERY 2-10 minutes. The only way to get it back is a reboot, airplane mode toggle doesn't help.
Which leads into the second part of the conundrum: Airplane mode doesn't help.
I figured I might just keep it in airplane mode and use as a tablet... The phone said no, Was fully charged before going to bed, by morning 17%. In airplane mode no less, which is of course is abnormal. Looking into it, it seems the phone never went into Deep Sleep, which I immediately delved into the cause. At this time I was running CM13 latest nightly, naturally I went for a fresh stock flash... Same issue. I even stock flashed to 5.0.0 and the same issue... Looks like hardware, but the randomness is the confusing part and you'd think if it was hardware a simple reboot wouldn't fix.
The phone never slept because when it would "No service" on me, I'd get wakelocks for "msm_hsic_host" which would keep the phone awake EVEN IN AIRPLANE MODE, which also in the battery settings showed the red bar for "bad" signal. This happens with AND without a sim, airplane mode or not. I'm currently on Pure Nexus and Franco's kernel to disable hsic wakelocks, and I'm seeing another one for "qcril_pre_client_init" when the issue happens. Which would be the Qualcomm radio interface layer, by the name, I'm assuming android is trying to turn on the radio and keeping the phone awake. This shouldn't happen in airplane mode, I've also tried "Toggle Cell Radio 5.0" to directly turn off the cell radio; Issue remains.
The randomness of when it happens, how it's "resolved" by a simple reboot, and the fact that airplane mode has zero effect on when it happens basically cripples it as a tablet as well, it never sleeps so the battery life is pretty crap (about 18%/hour screen off). After a reboot the thing is great as long as the thing has signal, runs cold, great life, charges fast, sleeps deep. Befuddled that it still does it without a sim card and airplane mode...
My question to the users here: If anyone else has any insight on this, and if anyone knows how to completely disable the cellular interface and literally turn it into a tablet. Is there any rom or such that doesn't try to wake/use the cellular radio and keep the thing awake.
EDIT: Yes, I've run the factory images from google, 5.0.0, 6.0, and 6.0.1 during testing.
The sim card is new, I've already changed it.
Yes the device is actually an XT1103, not a knockoff.
Sorry if any of this information wasn't clear enough.
Further Observations:
During the night I had zero reboots (It's setup to reboot on signal loss, so from here reboot == signal loss), then after taking it off of charge and turning the screen off, then back on after about 5 seconds the signal was lost and it rebooted.
This got me thinking, so on the way to work, I streamed music and had zero problems, not on the charger. After reaching work, I moved some offline music onto my phone and it acted fine as well. The phone never reboots if the screen is kept on as well.
This tells me it's something about how android switches to low-power on the cellular radio. Perhaps the radio cannot wake up properly from the low-voltage sleep state.
tl;dr
When phone is 'active' and not sleeping, problem doesn't arise.
Acts normal with screen off: Streaming music, Regular music, Plugged in.
Acts normal with screen on always.
If doing nothing and phone sleeps: reboots, usually on wake up (i.e. turning screen on to check time)
Likely issue with sleeping/low-power to the cellular radio.
Current bad "solution" play music with phone muted.
However, this doesn't seem to be too bad an impact on battery life, music player has used a total of 1% in the last two hours, screen is top again, where it was android os.
EDIT: Went all day without dropping signal by keeping music playing muted. At 52% after about 12 hours, 3 hours screen on, an hour VOIP call, wifi on the entire time. Not the best solution, but it's livable.
Further testing: I've tried a couple "keep awake" apps that set wakelocks and they do not seem to help, but this might be that they are not designed for marshmallow.
I've also "unoptimized" anything related to phone/cellular in the battery settings to prevent doze from sleeping them, no effect, double the apps directly hit the radio.
first off, first thing that I would do is fastboot flash the latest 6.0.1 factory image(then root it). as the issue sounds like a software problem. if it is, this would fix it. if it still is broken, then I'd root it for sure, then disable the cellular connectivity issue with my root access. without root, you are stuck with airplane mode, only.
simms22 said:
first off, first thing that I would do is fastboot flash the latest 6.0.1 factory image(then root it). as the issue sounds like a software problem. if it is, this would fix it. if it still is broken, then I'd root it for sure, then disable the cellular connectivity issue with my root access. without root, you are stuck with airplane mode, only.
Click to expand...
Click to collapse
I mentioned that I stock flashed... I tried 6.0.1 and even 5.0.0... Also I'm on a custom rom + kernel, so I kiiiinda have root access as well. I don't mean to sound uppity or anything, but did you even read my entire post? If you have a way to completely disable the cellular radio, by all means share. Only other thing I can think of to try tomorrow when I get time is to flash an incompatible baseband, but I can see it causing the same issue with I/O problems.
Skreelink said:
I mentioned that I stock flashed... I tried 6.0.1 and even 5.0.0... Also I'm on a custom rom + kernel, so I kiiiinda have root access as well. I don't mean to sound uppity or anything, but did you even read my entire post? If you have a way to completely disable the cellular radio, by all means share. Only other thing I can think of to try tomorrow when I get time is to flash an incompatible baseband, but I can see it causing the same issue with I/O problems.
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Click to collapse
By saying what you did that doesnt say if you went completely stock with the google images or some of the roms floating around. There is something in the background trying to force the device to connect to cell netowork. I would completely erase the device and make sure to format everything with the flash all bat file. You will ose everything on the device.
Also could be a lose connection in the hardware.
zelendel said:
By saying what you did that doesnt say if you went completely stock with the google images or some of the roms floating around. There is something in the background trying to force the device to connect to cell netowork. I would completely erase the device and make sure to format everything with the flash all bat file. You will ose everything on the device.
Also could be a lose connection in the hardware.
Click to expand...
Click to collapse
When I said stock, I meant the factory images from google... I've completely wiped the device several times. I'm not new to the entire process... That's why in my original post I stated possible hardware, but curious as to why it does it even in airplane mode when it shouldn't poll the cell radio at all. Further testing seems to say that disabling location access (I generally use battery saver, gps only for navigation), it holds signal longer. Potentially something wrong with how the system requests location.
Skreelink said:
I mentioned that I stock flashed... I tried 6.0.1 and even 5.0.0... Also I'm on a custom rom + kernel, so I kiiiinda have root access as well. I don't mean to sound uppity or anything, but did you even read my entire post? If you have a way to completely disable the cellular radio, by all means share. Only other thing I can think of to try tomorrow when I get time is to flash an incompatible baseband, but I can see it causing the same issue with I/O problems.
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Click to collapse
like was said, kinda sounded like you flashed a stockish kinda ROM. if not factory image, I recommend it.
Skreelink said:
When I said stock, I meant the factory images from google... I've completely wiped the device several times. I'm not new to the entire process... That's why in my original post I stated possible hardware, but curious as to why it does it even in airplane mode when it shouldn't poll the cell radio at all. Further testing seems to say that disabling location access (I generally use battery saver, gps only for navigation), it holds signal longer. Potentially something wrong with how the system requests location.
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Are you sure it is a legit device? I have seen some knock offs have this issue.
You know we are all kinda dumb here. Myself included.
Run a logcat and see what is trying to connect.
zelendel said:
Are you sure it is a legit device? I have seen some knock offs have this issue.
You know we are all kinda dumb here. Myself included.
Run a logcat and see what is trying to connect.
Click to expand...
Click to collapse
Yes it is a legit device directly from tmobile. I'll do more testing tomorrow.
Maybe try a new sim card,only thing I can't think of
holeindalip said:
Maybe try a new sim card,only thing I can't think of
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Click to collapse
Already got a new sim, updated info in original post.
Attached a screen with battery info, from testing it's pretty accurate.
After implementing my "solution" for a couple days, it seems to sleep fine now without losing signal. Remember, I have tasker setup to reboot on signal loss so this is informative that it actually sleeps now...
Was the phone ever wet? The signal loss is common on my Nexus, as with my previous, always have missed calls etc, got a voicemail but no missed call notification. However it doesn't really describe the radio issue your describing. I'm almost certain the mother board is malfunctioning. The radio turns to low power mode in doze, but never returns to full power state. Seems to me that it's a communication issue from the motherboard. Neat idea for your "solution".
Sent from my Nexus 6 using Tapatalk
Jnewell05 said:
Was the phone ever wet? The signal loss is common on my Nexus, as with my previous, always have missed calls etc, got a voicemail but no missed call notification. However it doesn't really describe the radio issue your describing. I'm almost certain the mother board is malfunctioning. The radio turns to low power mode in doze, but never returns to full power state. Seems to me that it's a communication issue from the motherboard. Neat idea for your "solution".
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Phone has never been wet or suffered any trauma such as a drop or high temps. It's an odd little thing.
Try flashing a different modem?
dcrews said:
Try flashing a different modem?
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Click to collapse
I have, I think it's a hardware problem where the modem can't wake up from low power state similar to some cpus unable to wake if set too low.
Seemingly a breakthrough
Did a few more things and testing and I seem to have gotten onto something. I've attached screenshots showing just over 3 hours deep sleep and included battery info page. As a recap I couldn't get 10 seconds of deep sleep before tasker would wakeup the phone because it lost signal, then wait 30 seconds before rebooting it to get signal again, unless I was playing music (which kept the phone awake and thus never lost signal). You may notice on the upper left the carrier symbol, I'm on Project Fi and using Signal Spy to show which carrier I'm currently on. After doing my tests today it swaps carriers fine without ever completely dropping the radio and requiring a reboot to regain signal.
I'll do more tests and see how long, if it does to act up. If I seem to have actually found a real solution, I'll post what I did to resolve the issue just incase any other Nexus 6 users are experiencing problems.
Edit: Small note worth mentioning, wifi seems more stable as well. I'm able to keep AndroIRC connected with the screen off whereas I was having issues with it disconnecting randomly. This MAY just be due to something else, but still noting it here.
I don't know what might have happened, but this morning, I tried to connect my Phone to WiFi, and for some reason, it wouldn't. The WiFi toggle button that you see when you pull down the Notification Bar, now that WiFi button keeps turning on and off constantly. The time it takes between each toggle (on to off or off to on) is just about 0.5 - 1 sec. This is crazy. I can't connect to my WiFi.
I googled for solutions, no luck. I hard reset my Phone, no luck still. I wiped Partition Cache too. I entered into the Safe Mode, the same behavior happened. It's weird. It's like my Phone is possessed or something. A virus maybe?
Any input would be much appreciated. My phone is running the latest Firmware from T-mobile. And I got the update maybe 1-2 weeks ago and it had been working fine until this morning the issue started.
My phone just started doing this as well. Wifi keeps turning off and on. If I want to keep it off I have to restart my phone. If I want to use the wifi I have to manually toggle it from the wifi settings. Just weird it started doing this just recently. Maybe an app we both have installed?
I think I've found the issue. Sadly only after 3x reformatting the phone.
Go to Settings, Location, then click on Improve Accuracy, then turn off WiFi and Bluetooth Scanning (actually just the WiFi scanning would do the trick, but I decided to just turn off both of them). I suspect an update to one of Google system apps might have caused the phone's WiFi to behave weirdly like this. For the past 2-3 years I've had this phone, it had been fine with these two options turned on. It changed yesterday.
Let me know if this solution works for you.
febzz88 said:
I think I've found the issue. Sadly only after 3x reformatting the phone.
Go to Settings, Location, then click on Improve Accuracy, then turn off WiFi and Bluetooth Scanning (actually just the WiFi scanning would do the trick, but I decided to just turn off both of them). I suspect an update to one of Google system apps might have caused the phone's WiFi to behave weirdly like this. For the past 2-3 years I've had this phone, it had been fine with these two options turned on. It changed yesterday.
Let me know if this solution works for you.
Click to expand...
Click to collapse
Haha I was about to post this solution as well! Turning off the wifi in location accuracy fixed it. You're right about probably some Google app is causing this as this hadn't happened before yesterday. Sorry you had to format your phone to find this out...hopefully google or samsung can fix this from their end.
Thanks for this! Working for me (I'm on Tekxodus URv7.4R2 N5R9 with Emotion Kernel (r23).
Was driving me nuts. I'm a bit concerned about the loss of wifi for location accuracy though since my phone's GPS has been borked ever since i can remember.
Update: I noticed a recent review on the Play Store for Android Wear referring to a recent Wear update possibly causing the issue. I have Wear installed for a watch. Just curious if anyone experiencing this problem does NOT have Wear installed?
muzzy996 said:
Thanks for this! Working for me (I'm on Tekxodus URv7.4R2 N5R9 with Emotion Kernel (r23).
Was driving me nuts. I'm a bit concerned about the loss of wifi for location accuracy though since my phone's GPS has been borked ever since i can remember.
Update: I noticed a recent review on the Play Store for Android Wear referring to a recent Wear update possibly causing the issue. I have Wear installed for a watch. Just curious if anyone experiencing this problem does NOT have Wear installed?
Click to expand...
Click to collapse
I just uninstalled wear and same issue persist. Last app from Google that I did an update on was Google home...formally known as chromecast.
---------- Post added at 10:30 AM ---------- Previous post was at 10:04 AM ----------
I just uninstalled Google home and the issue went away.
I do have Google Home and Android Wear installed as well. I checked the Google Home App Play Store Page and someone commented there pointing out about the issue too.
febzz88 said:
I do have Google Home and Android Wear installed as well. I checked the Google Home App Play Store Page and someone commented there pointing out about the issue too.
Click to expand...
Click to collapse
Yup that was me leaving a comment haha
i have had exactly the same problem for a day or two. while disabling "location>improve accuracy>wifi scanning" stops the bug temporarily it doesn't really solve the problem. wifi scanning is an important location feature when navigating. in narrow streets or in buildings one usually does not have gps reception, also the wifi scanning technique for determining the devices location is usually faster and uses less battery than gps (how ironic).
this bug is extremely annoying. i am on an unbranded, unrooted s5 on 6.0.1 (g900f). i can not believe that this also happens with s7 and pixel phones, this is really ridiculous (see similar thread on androidcentral forum. can't post url because this is my first post). if anyone finds a permanent solution for this problem, please tell us!!!
androidschmandroid said:
i have had exactly the same problem for a day or two. while disabling "location>improve accuracy>wifi scanning" stops the bug temporarily it doesn't really solve the problem. wifi scanning is an important location feature when navigating. in narrow streets or in buildings one usually does not have gps reception, also the wifi scanning technique for determining the devices location is usually faster and uses less battery than gps (how ironic).
this bug is extremely annoying. i am on an unbranded, unrooted s5 on 6.0.1 (g900f). i can not believe that this also happens with s7 and pixel phones, this is really ridiculous (see similar thread on androidcentral forum. can't post url because this is my first post). if anyone finds a permanent solution for this problem, please tell us!!!
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Do you have Google Home installed? After I uninstalled that the wifi issue stopped
alanmv567 said:
Do you have Google Home installed? After I uninstalled that the wifi issue stopped
Click to expand...
Click to collapse
no, i do not.
muzzy996 said:
Thanks for this! Working for me (I'm on Tekxodus URv7.4R2 N5R9 with Emotion Kernel (r23).
Was driving me nuts. I'm a bit concerned about the loss of wifi for location accuracy though since my phone's GPS has been borked ever since i can remember.
Update: I noticed a recent review on the Play Store for Android Wear referring to a recent Wear update possibly causing the issue. I have Wear installed for a watch. Just curious if anyone experiencing this problem does NOT have Wear installed?
Click to expand...
Click to collapse
Is it your GPS or the Compass? If it can still detect your location but when you use, for example, the Google Maps Navigation, it couldn't really detect where/which direction you're going then it's probably just a compass issue. All you need is some calibration.
I fixed my friend's phone compass issue (and she thought her GPS was broken too) last week. The easiest way to calibrate: just download the GPS Status app and tap on the Calibration option and follow the instruction there.
Always try to calibrate your compass first as the first possible fix whenever you think your GPS is starting to go crazy, it might help.
Go to location>improve location>unchecked wifi scanning. It just worked for me
Uninstalling android wear seems to have worked for me.
febzz88 said:
Is it your GPS or the Compass? If it can still detect your location but when you use, for example, the Google Maps Navigation, it couldn't really detect where/which direction you're going then it's probably just a compass issue. All you need is some calibration.
I fixed my friend's phone compass issue (and she thought her GPS was broken too) last week. The easiest way to calibrate: just download the GPS Status app and tap on the Calibration option and follow the instruction there.
Always try to calibrate your compass first as the first possible fix whenever you think your GPS is starting to go crazy, it might help.
Click to expand...
Click to collapse
Definitely not the compass, been through the calibration process. Attempted many fixes including special GPS settings and utilities. At times the phone can sit there with screen on for over 10 minutes without acquiring a single satellite. I'm thinking hardware issue, possibly contacts for the antenna. In any case, not relevant to this thread...
I rebooted into recovery and wiped both CACHE and this fixed the issue. I did not change any settings in any apps either.
DirtySant0 said:
I rebooted into recovery and wiped both CACHE and this fixed the issue. I did not change any settings in any apps either.
Click to expand...
Click to collapse
I had tried this prior to reformatting my phone and it didn't help. I then wiped the cache again and reformatted the phone; in fact I reformatted and cleared cache 3x because the issue kept coming back after I reinstalled apps again. This is weird, the situation and resolution vary a lot from one user to another. Then I simply turned off WiFi Scanning under Improve Accuracy in Location, and the issue went away.
WHEW! Uninstalling Wear and Home did it for me. For now, anyway. I "fixed" it this morning by toggling Ultra Power Saver on and off, and it worked all day until I came home from work. Then nothing helped until I found this thread. Changing GPS settings didn't do it for me, but I'm still on Lollipop so my location settings are a little different.
Thank you, Febzz and Alan!
Google home was the issue!!
Sent from my SM-N910T using Tapatalk
Changes in router's Wireless Security had caused it in my case
This is old thread but still I am posting this solution as it could be useful tip for someone in future.
I had this issue and was causing me real headache. I initially thought it was hardware failure of my phone but later I found reason is something else.
For some reason I had changed Wireless Security of my WiFi router from WPA2 Personal to something else (I guess WEP).
That was causing my phone (intex cloud 4g) often to turn on and off WiFi on its own. I changed the Wireless Security back to WPA2 Personal and phone is now back to normal (not turning WiFi on and off on its own)
Recently, in my Note 8, no matter what I do, I’m having issues with Smart Lock. Specifically when I’m at home with Trusted Places. It works with the other Smart Lock areas, just not the Trusted Places. I thought if i shutoff WiFi, I fixed it. But, no. It still doesn’t work. About 2 weeks ago, it was working flawlessly. Obviously if the phone wasn’t used for 4 hours, I would have to use a method to unlock my phone, but after that when I was at home it would open without entering any method to unlock the phone. Anyone have this issue? If so, any solutions? I’ve tried so many and I’m getting tired and frustrated. I really don’t want a feature that’s been working on many Android phone including this one for years, make me resent this phone. Not sure if resent is the right word, but I’m sure everyone knows what I’m talking about. What is with Samsung, from how they handled the Note 7 fiasco (I got a lot more help through Verizon), not bringing back the original S Note app, constantly giving us great features then taking them away, etc. I can keep going on and on. If there was another Android phone that had a S Pen comparable to theirs, I really think they would be in trouble with how they are treating us consumers. I’m just really frustrated. Hopefully someone can help with this issue, that shouldn’t be. But based on my Google search, it looks like I’m not the only one. Thanks in advance for your help.
sll1313 said:
Recently, in my Note 8, no matter what I do, I’m having issues with Smart Lock. Specifically when I’m at home with Trusted Places. It works with the other Smart Lock areas, just not the Trusted Places. I thought if i shutoff WiFi, I fixed it. But, no. It still doesn’t work. About 2 weeks ago, it was working flawlessly. Obviously if the phone wasn’t used for 4 hours, I would have to use a method to unlock my phone, but after that when I was at home it would open without entering any method to unlock the phone. Anyone have this issue? If so, any solutions? I’ve tried so many and I’m getting tired and frustrated. I really don’t want a feature that’s been working on many Android phone including this one for years, make me resent this phone. Not sure if resent is the right word, but I’m sure everyone knows what I’m talking about. What is with Samsung, from how they handled the Note 7 fiasco (I got a lot more help through Verizon), not bringing back the original S Note app, constantly giving us great features then taking them away, etc. I can keep going on and on. If there was another Android phone that had a S Pen comparable to theirs, I really think they would be in trouble with how they are treating us consumers. I’m just really frustrated. Hopefully someone can help with this issue, that shouldn’t be. But based on my Google search, it looks like I’m not the only one. Thanks in advance for your help.
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Do you have an Exchange account of some kind on the device? My corporate email disables Trusted Places in my device, but sometimes it kicks in and works for a brief period of time.
Works fine for me
Sent from my SM-N950U using Tapatalk
Actually had the same issue, had to add my current location under smartlock Trusted places (even though it shows as identical address to home)
Jammol said:
Do you have an Exchange account of some kind on the device? My corporate email disables Trusted Places in my device, but sometimes it kicks in and works for a brief period of time.
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Click to collapse
Unfortunately, that’s not it. It’s been working flawlessly since I got the phone on release date. It’s just been recently, approximately 2 weeks, that it stopped working. Even then, I’ll get it to work for a dat and then it will stop again.
SteelPicori said:
Actually had the same issue, had to add my current location under smartlock Trusted places (even though it shows as identical address to home)
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I’ve tried this, too. I’ve also tried different locations on my street and it was working, but then stopped again. Open to other suggestions.
sll1313 said:
Unfortunately, that’s not it. It’s been working flawlessly since I got the phone on release date. It’s just been recently, approximately 2 weeks, that it stopped working. Even then, I’ll get it to work for a dat and then it will stop again.
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Oh okay. Only other thing I can think of is software update that was released about that time. Can you try a factory reset after backing up your data?
Jammol said:
Oh okay. Only other thing I can think of is software update that was released about that time. Can you try a factory reset after backing up your data?
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Click to collapse
Thanks for the quick response. I appreciate the thought, but I was trying to figure out another way. I finally got the original S Note app with Action Memo, Photo Note, Idea Sketch, Sketchbook, Easy Chart, etc. on the phone and I really don’t want to take any chances that I lose that app. It’s my favorite app for the Note. Still shocked that Samsung changed it to Samsung Notes. However, you gave me an idea. I normally wipe cache partition when I do updates and I forgot after the last security update. So I just did it and Trusted Places is working so far. Hopefully it continues. Thanks for the suggestion! If this holds up, I will let you know and then I’ll just have to remember to do that after each OTA.
My wife and I use smart lock location at home, hers stopped working 2 days ago and mine stopped yesterday. Must have been an update to an app that is killing it.
Just spoke with a Samsung rep and have a possible solution
Settings >> Apps >> more options ( 3 vertical dots) >> tap on System apps
scroll to "google play services" and clear it's cache, reboot the phone and then check for the issue.
This worked for me.
Sent from the delta quadrant.
EVObastard said:
My wife and I use smart lock location at home, hers stopped working 2 days ago and mine stopped yesterday. Must have been an update to an app that is killing it.
Just spoke with a Samsung rep and have a possible solution
Settings >> Apps >> more options ( 3 vertical dots) >> tap on System apps
scroll to "google play services" and clear it's cache, reboot the phone and then check for the issue.
This worked for me.
Sent from the delta quadrant.
Click to expand...
Click to collapse
I just tried this idea for my phone and I thought it worked, but unfortunately I was wrong. I wanted to double check to be certain because one of my work arounds to fix this issue was just rebooting the phone and making sure my location was working and then it would work. So of course since your idea involved rebooting I knew that would help my phone. I was just hoping the added step of clearing the cache would make it work permanently. Are both of your phones still working? I may just forget it and set it up for either the Google Home or mini as a trusted device because this is getting very frustrating. If you could think of anything else, please let me know. Thanks again.
I had the same problem at home and I narrowed down to the GPS not locking down properly in different areas of the house. Open Google Maps and you can see.
So, the next time it stops working, simply add the trusted zone of your area again even though the coordinates are the same.
I have the same coordinates registered 4 times in my device and haven't had an issue since.
It's a stupid solution but works.
i have an N950F running 8.0.0 and for me it stopped working on Nougat. After i clean istalled Oreo, smart lock worked for about 3 days. Now it doesn't again . I already cleaned cache of google play services and since then it works when it want's sometimes it workes sometimes not. is there no way to force it ? i mean once we have unlocked the device we can tap the lock on lockscreen to lock the device again . Is there nothing similar like this to unlock the device if the Automatad way isn't working propertly?
Adding more locations around my home area also didn't helped.
it is also very frustrating that we only can add bluetooth devices to trusted devices instead of i.E. my home router so it would know that i am at home not only through GPS location.
sll1313 said:
Unfortunately, that’s not it. It’s been working flawlessly since I got the phone on release date. It’s just been recently, approximately 2 weeks, that it stopped working. Even then, I’ll get it to work for a dat and then it will stop again.
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Click to collapse
I have the exact same problem! I'm not sure when it started happening, but it has annoyed me more and more over the last couple of weeks. I'll try to add my home again as a second input.
Note8 950F w/ Jan security update (nordic).
edit: it seems to work now when I've added my home two times.
I’ve actually tried all those ideas. I have a paragraph of locations including addresses as well as coordinates. I find that interesting that you mentioned about having four of the same coordinates because I noticed something quite interesting. Sometimes when they’re the same coordinates it will say it’s a duplicate and those I’ve dismissed. However, others that come up don’t come up with that message and I end up having multiple items with the same coordinates. Later on I erase them because I figure they’re just duplicates. I won’t going forward to see if that works. I’m assuming the ones the system catches as duplicates are the ones to not have included. I’m thinking about trying my home or one of my minis to use as a trusted device. I just really would like to get Trusted Places to work, but if not I think that’s the only other option since we can’t use a router as an option and I don’t have any of my Bluetooth speakers on all the time (I’m assuming those won’t work because of that). Please keep us informed in anyone cane up with any other ideas (as I’m sure you all will) and I will do the same.
LegendSmoker said:
i have an N950F running 8.0.0 and for me it stopped working on Nougat. After i clean istalled Oreo, smart lock worked for about 3 days. Now it doesn't again . I already cleaned cache of google play services and since then it works when it want's sometimes it workes sometimes not. is there no way to force it ? i mean once we have unlocked the device we can tap the lock on lockscreen to lock the device again . Is there nothing similar like this to unlock the device if the Automatad way isn't working propertly?
Adding more locations around my home area also didn't helped.
it is also very frustrating that we only can add bluetooth devices to trusted devices instead of i.E. my home router so it would know that i am at home not only through GPS location.
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Click to collapse
I haven’t installed Oreo yet. I was waiting to hear what everyone thinks of it. How do you like it? That was one of my ideas that I was hoping would work. The only reason I haven’t installed Oreo besides waiting to hear what people thought. I want to make sure the Note 8 runs as well on it. I know in the past sometimes you upgrade and it makes the phone run worse. Also, I’ve got Nova Prime running , so it’s seems like I have most of the features that come with Oreo already on my phone. Honestly the last and most important reason I haven’t upgraded is the original S Note app. I had it running with Action Memo for quite sometime, but finally after awhile I managed to get it fully installed with Photo Note, Easy Chart, Idea Sketch, Scrapbook, etc. It’s working in its full form. There’s one very minor thing that I never realized wasn’t around since the Note 4 (because I didn’t own the Note 5 since it didn’t have the SD slot). And that’s not being able to bring in a photo from your gallery to Photo Note. Other than that minor item, it works flawlessly. So I really don’t want to lose it. I know eventually I will take my chances, but I was really hoping someone else already updated their phone and it’s still working. By any chance, did you have it fully installed when you updated to Oreo? BTW, the only other option which I put in my other post which another person posted as well is to use the Google Home/mini/max as a trusted device as a workaround.
sll1313 said:
I haven’t installed Oreo yet. I was waiting to hear what everyone thinks of it. How do you like it? That was one of my ideas that I was hoping would work. The only reason I haven’t installed Oreo besides waiting to hear what people thought. I want to make sure the Note 8 runs as well on it. I know in the past sometimes you upgrade and it makes the phone run worse. Also, I’ve got Nova Prime running , so it’s seems like I have most of the features that come with Oreo already on my phone. Honestly the last and most important reason I haven’t upgraded is the original S Note app. I had it running with Action Memo for quite sometime, but finally after awhile I managed to get it fully installed with Photo Note, Easy Chart, Idea Sketch, Scrapbook, etc. It’s working in its full form. There’s one very minor thing that I never realized wasn’t around since the Note 4 (because I didn’t own the Note 5 since it didn’t have the SD slot). And that’s not being able to bring in a photo from your gallery to Photo Note. Other than that minor item, it works flawlessly. So I really don’t want to lose it. I know eventually I will take my chances, but I was really hoping someone else already updated their phone and it’s still working. By any chance, did you have it fully installed when you updated to Oreo? BTW, the only other option which I put in my other post which another person posted as well is to use the Google Home/mini/max as a trusted device as a workaround.
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Ou i like Oreo. I did a clean install and can say that I have Better SOT( on nougat 4 h on oreo 5h ). Else is same as nougat for me... Some changes in Settings UI and some changes in ui here and there nothing interesting. I can't help you with Snote because I didn't use it in past with my older Note 3 or 4 or 5 but now I just learned to use Samsung notes because i am just writing some songtexts with it. I can understand also that users don't want to switch because snote had more features but they are making it harder and harder to get snote back with fully functionality so it is only matter of time until it is fully uncompatible. But I Can find it on play store so it probably still works. If you hold the s pen button and touch the screen with the pen twice you will get an action memo like note with Samsung notes but you probably know that and this is the only thing I need ^^ what do you mean with fully installed after updated to oreo? I did a factory reset before and after I flashed oreo with Odin. And then I restored all my files with smart switch from PC. If you want to keep your data you can wait for OTA update or try dirty flashing with Odin but if you get any fc's after you updated them you will still need to factory reset to get rid of these errors. Thanks for this suggestion but unfortunately I don't own any smart home or Google home devices except of chromecast and this is not enough ^^
Gesendet von meinem SM-N950F mit Tapatalk
I have the same issue lately (maybe 2 weeks at most so mid-March) that I've noticed Smart Lock no longer working most of the time when I'm at home or any other "trusted places". Seriously annoying because as mentioned above (by LegendSmoker) that they should allow routers to be added as trusted devices then it would solve this issue. I'm using the Canadian Note 8 (N950W unlocked) and it was fine from launch up until 1-2 weeks ago roughly and now it prompts the pattern or biometrics most of the time when I am at home. Nothing has helped so far in resolving this so not sure what caused it but hopefully it will start working again soon.
This is very annoying. I've done factory reset but the problem comes back after a few hours of use.
I've discovered something interesting, mine usually works late at night, like after 10p, coincidentally right after my AOD turns off. I've tried manually turning off AOD but that doesn't seem to help. I just realized that I have the do not disturb coming on at 10p also but my wife does not so I don't think it's that. It seems really odd though, that it works late at night, every night.
Sent from the delta quadrant.
LegendSmoker said:
Ou i like Oreo. I did a clean install and can say that I have Better SOT( on nougat 4 h on oreo 5h ). Else is same as nougat for me... Some changes in Settings UI and some changes in ui here and there nothing interesting. I can't help you with Snote because I didn't use it in past with my older Note 3 or 4 or 5 but now I just learned to use Samsung notes because i am just writing some songtexts with it. I can understand also that users don't want to switch because snote had more features but they are making it harder and harder to get snote back with fully functionality so it is only matter of time until it is fully uncompatible. But I Can find it on play store so it probably still works. If you hold the s pen button and touch the screen with the pen twice you will get an action memo like note with Samsung notes but you probably know that and this is the only thing I need ^^ what do you mean with fully installed after updated to oreo? I did a factory reset before and after I flashed oreo with Odin. And then I restored all my files with smart switch from PC. If you want to keep your data you can wait for OTA update or try dirty flashing with Odin but if you get any fc's after you updated them you will still need to factory reset to get rid of these errors. Thanks for this suggestion but unfortunately I don't own any smart home or Google home devices except of chromecast and this is not enough ^^
Gesendet von meinem SM-N950F mit Tapatalk
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Thanks for the quick response. I will probably wait for the OTA for Oreo since I’ve waited this long and I’ve heard rumors it’s coming very soon. Yes, I am aware that you are able to open Samsung Notes the same way you were able to open Action Memo.
The S Note app that’s on the Play Store is not the original version and is missing numerous features. While there still a few features that are better than the Samsung Notes app, if that was my choice I would’ve probably followed your lead and stuck with Samsung Notes. Luckily, I was able to get the S Note app with Action Memo installed on my phone pretty quickly and eventually found a way to get the entire S Note app that besides having Action Memo, it also has Photo Note, Easy Chart, Idea Sketch, Scrapbook, and the rest. So that’s what I meant I took me some time to find a way to get the whole app side loaded and fully installed on my phone. I actually found the answer on this site. So I was trying to explain that I am somewhat worried that when I update to Oreo, it won’t work or I’ll have to do it all over again. I really hope not.
I also really hope that Samsung changes it’s mind with Samsung Notes in that either they improve the app with all, if not more, of the S Note features or just bring back S Notes. I didn’t use the S Pen really at all because I was really unaware of all its capabilities, including S Note until I upgrade from the Note 2 to the Note 3. I really think if they expanded the features of the app they would leave a lot of phones in the dust. There’s a member of XDA, tah480, who has some really great ideas on how the could really perfect S Note and make a phenomenal app. I already feel it’s probably the best app ever and with his ideas it would really be unreal.
I hope that it explains what I posted better. Also, while my phone isn’t perfect, I’m wondering if there is a weird delayed issue with location. I’ve added a lot of places in Trusted Places and will always add more every time it doesn’t let me in, but I’ll also open the Map app or ask Google where I am and then sure enough it works, but again only temporarily. It also seems to work temporarily after a reboot.
Oh and to the other post, I actually found the complete opposite about the AOD. I had mine going off at night and I changed it because I though it was having an effect on a clock/weather widget. Now it seem the Smart Lock is actually working better, still unfortunately not like it did. I’m just disappointed because I was really hoping then when I updated to Oreo I was hoping that would fix it, but it sounds like that’s not going to happen.
The only other thing that’s interesting is I notice I have a delayed issue with updating/installing apps on Google Play. They download and then they sit there and either eventually get installed or I have a workaround to get it to work. The only thing I could think about is I disabled the DT ignite (or whatever it was called before). It was my understanding that you should disable it. I’m wondering if I put it back, if these issues would start working again.
Hey,
so a few days ago, I've downloaded some app and ever since thing something strange happened - my WiFi wouldn't turn on.
Everything else did work - my fingerprint sensor among them.
So I've tried resetting my phone - didn't work.
I tried to flash xiaomi.eu rom - didn't work.
I tried to flash chinese rom - didn't work.
Eventually I was back to the original 12.0.9 global rom and it worked.
In all mentioned roms and this one too, my fingerprint wouldn't work anymore. If I tried to add fingerprint it would just fail with "could not add fingerprint, try again".
Once I added a a lock to my screen, in a short time(an hour at most), my phone would just get stuck, restart itself and then my WiFi stopped working again.
Once I removed the lock, my WiFi worked again after a few restarts.
I also noticed in CIT that I get "CALI test result: false" for the Fingerprint sensor check.
My guess is that if there's a lock, it tests security in some kind of cronjob and the FPS throws an exception and so the WiFi can't turn on.
Anyone has an idea what might work this out?
By the way, I have root with magisk and TWRP if it helps.
Thanks
UPDATE: it randomly rebooted and now the WiFi doesn't turn on again even though it has no screen lock..
Another update: so the first time it happened to me was after I installed power shade(and then every time I installed it). Now it happened after I installed notifix which also handle notifications. I did countless restarts and nothing helped. Then I uninstalled notifix, rebooted and WiFi is back to work.
Like magic. I really don't get why would it happen. . .
Any thoughts?
That's not software issue.
Seems like your WiFi chip burned.
This problem happen more frequently in China version of Mi 11.
Go return it back to the manufacturer and they will replace you a new one.
Because the excessive heat generation of Qualcomm Snapdragon 888 will cause the soldering failure at the bottom of the chip, thus losing the function of the WiFi chip.(or other random function. Like in yours case, it's fingerprint.)
Raymond.William said:
That's not software issue.
Seems like your WiFi chip burned.
This problem happen more frequently in China version of Mi 11.
Go return it back to the manufacturer and they will replace you a new one.
Because the excessive heat generation of Qualcomm Snapdragon 888 will cause the soldering failure at the bottom of the chip, thus losing the function of the WiFi chip.(or other random function. Like in yours case, it's fingerprint.)
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Click to collapse
Really? Even though wifi does work when I don't do certain things?
ben_yaa said:
Really? Even though wifi does work when I don't do certain things?
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Click to collapse
I am less certain now. If you can reproduce it or fix it with certain software install and uninstall. Will you use your Mi 11 to play some 3D games?
Because that's how my Mi 11 died. It sudden black screen when I played Honkai3rd, and phone's WiFi is gone after I turn it back on.
Raymond.William said:
I am less certain now. If you can reproduce it or fix it with certain software install and uninstall. Will you use your Mi 11 to play some 3D games?
Because that's how my Mi 11 died. It sudden black screen when I played Honkai3rd, and phone's WiFi is gone after I turn it back on.
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Click to collapse
Well, as I wrote it suddenly wifi stopped working again. Why would it work only sometimes? Could it be something else that burned?
I mean, currently, the only constant here is that the fps never works..
ben_yaa said:
Well, as I wrote it suddenly wifi stopped working again. Why would it work only sometimes? Could it be something else that burned?
I mean, currently, the only constant here is that the fps never works..
Click to expand...
Click to collapse
I think that things happen because of poor contact just like you keep plugging/unplugging it.
Soc chips has many contacts. More random function dead is possible when there is multiple solder joint failure.
Raymond.William said:
I think that things happen because of poor contact just like you keep plugging/unplugging it.
Soc chips has many contacts. More random function dead is possible when there is multiple solder joint failure.
Click to expand...
Click to collapse
But wouldn't bluetooth fail as well if the chip was burnt?
So, after my wifi turned off once again, I searched for anything I can do to fix it.. Then I decided to copy my current MIUI persist.img to phone, then booted up TWRP & ran in "adb shell" using my PC: "dd if=/dev/block/by-name/persist of=/sdcard/persist.img". It fixed the WiFi back to work!
I wanted to flash xiaomi.eu instead of this lousy ROM, however I worry that it might not work and I'll have to reset my phone again..
I didn't get the FPS to work though..
EDIT:
Now I see I actually did the opposite & copied the persist partition from my phone to this file instead of doing the opposite... So everything is random and life is meaningless. JK, anyway I have no idea what is the pattern of the WiFi to work or not to work.
Meanwhile, I locked my screen again to check if it happens again.. Will update
Anyway, my phone turned off and won't turn on again.. Tried to charge it all night and nothing happens, tried to connect it to my PC, still nothing. Back to my Samsung S10..
Never again Xiaomi...