Hi Guys - as a bit of pretext, I am not an Android aficionado by any means. I’m a regular Australian consumer with a problem I’m struggling to solve...
I have a 6 month old Samsung Galaxy S10. While travelling overseas, I attempted to turn on the WiFi to login to a public WiFi hotspot, and the WiFi button turned blue for about a second or two, then automatically went back to grey. After doing this a few times, I decided to restart the phone. The phone then booted into “Download Mode” with a red error message at the top reading one of a version of the following (Hash of data does not match digest in descriptor):
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The phone has been somewhat unreliable in the past with bouts of *all* apps crashing on me at once for some reason, but nothing like this had ever happened before.
Googling the issue I’ve tried all combinations of Bixby, Volume Up, Volume Down and Power and after multiple goes and letting the battery drain, eventually got it to Boot (must’ve just got the timing right). However, upon restart, it just does the same thing and I’m back to where I started. I have tried factory reset as well - no change. The only advice I have seen is to attempt to flash new firmware with software such as Odin, but at the risk of bricking the phone and voiding my warranty, I’ve opted to return it to my retailer in the hopes a warranty repair can take place.
My primary concern is that most people I’ve talked to seem to be under the impression that the only way this error can occur is if I had attempted to flash 3rd party firmware onto the phone and have somehow tampered with that which ought not be tampered with. My retailer also appears to be under this impression, and given the splash screen that appears on about 60% of boot cycles has a big warning icon with “The phone is not running Samsung’s official software”, I’m concerned that this will make the case for them that warranty repair is unavailable as I have tampered with the phone and voided the warranty. Even if I knew *how* to do something like this, I’m far too poor to be risking warranties of a $1000 phone, and have never installed anything on the phone except for stuff off of the Google Play store. So I’m at a bit of a loss as to how this happened.
With that novel written, my main questions here are a) are there any “legitimate” reasons I can argue with my retailer that this error might occur through? I have a feeling I’ll have a fight on my hands to be able to claim warranty and I’d like some other reasons this may occur other than tampering to throw at them. B) Failing warranty repair, what is the recommended route through which I may repair this myself? Is it firmware flashing time?
My thanks in advance for your help.
Regards,
QLD.
Norsefire said:
Hi Guys - as a bit of pretext, I am not an Android aficionado by any means. I’m a regular Australian consumer with a problem I’m struggling to solve...
I have a 6 month old Samsung Galaxy S10. While travelling overseas, I attempted to turn on the WiFi to login to a public WiFi hotspot, and the WiFi button turned blue for about a second or two, then automatically went back to grey. After doing this a few times, I decided to restart the phone. The phone then booted into “Download Mode” with a red error message at the top reading one of a version of the following (Hash of data does not match digest in descriptor):
The phone has been somewhat unreliable in the past with bouts of *all* apps crashing on me at once for some reason, but nothing like this had ever happened before.
Googling the issue I’ve tried all combinations of Bixby, Volume Up, Volume Down and Power and after multiple goes and letting the battery drain, eventually got it to Boot (must’ve just got the timing right). However, upon restart, it just does the same thing and I’m back to where I started. I have tried factory reset as well - no change. The only advice I have seen is to attempt to flash new firmware with software such as Odin, but at the risk of bricking the phone and voiding my warranty, I’ve opted to return it to my retailer in the hopes a warranty repair can take place.
My primary concern is that most people I’ve talked to seem to be under the impression that the only way this error can occur is if I had attempted to flash 3rd party firmware onto the phone and have somehow tampered with that which ought not be tampered with. My retailer also appears to be under this impression, and given the splash screen that appears on about 60% of boot cycles has a big warning icon with “The phone is not running Samsung’s official software”, I’m concerned that this will make the case for them that warranty repair is unavailable as I have tampered with the phone and voided the warranty. Even if I knew *how* to do something like this, I’m far too poor to be risking warranties of a $1000 phone, and have never installed anything on the phone except for stuff off of the Google Play store. So I’m at a bit of a loss as to how this happened.
With that novel written, my main questions here are a) are there any “legitimate” reasons I can argue with my retailer that this error might occur through? I have a feeling I’ll have a fight on my hands to be able to claim warranty and I’d like some other reasons this may occur other than tampering to throw at them. B) Failing warranty repair, what is the recommended route through which I may repair this myself? Is it firmware flashing time?
My thanks in advance for your help.
Regards,
QLD.
Click to expand...
Click to collapse
TL : DR (well, didnt read all of it)
you wont void your warranty by flashing factory firmware with Odin. You just wont. Even if you screw it up, it still wont void your warranty. You could even flash the totally wrong firmware and hard-brick it and you still wont void your warranty. Matter of fact, its a: super hard to hard-brick galaxy phones anymore b: a very intentional thing to void your warranty. You have to unlock your bootloader, flash TWRP and root it. Shy of that, flashing stuff will not void your warranty. Thats one of the beauties of Samsung S devices.
Anyways, go to sammobile.com/firmwares and get the latest version of your phones firmware by using Samfirm or the Frija tool (they download the massive files FAR faster than doing it directly from sammobie itself) and flash it in Odin. Instructions on how to use Frija or Samfirm here.
Once the Odin flash completes, your phone should boot normally provided that your phone doesnt have hardware issues etc etc.
Whilst you won't void your warranty, with this not being rooted and likely still in warranty... get it fixed or replaced by sammy?
Did you ever get it to work? Mine is doing the same thing
Related
So, I was just using my Diamond to take a photo. After taking the photo, I went to take another and it said "Could not initialize camera" or something like that. I reset the phone using ResetManager, but when it came back on, the screen was not displaying anything and none of the LED's are working.
Now, the phone is working, but I can't see anything! I know it's working, because when it turns on, it vibrates, and if I plug it into my computer, it functions as a USB drive (I can see files on it).
Why is my screen suddenly not working? I tried removing the battery and putting it back in, didn't help. I tried holding the red reset button, didn't help.
Any ideas?
I'm using the most recent version of Dutty's rom (ignore what my sig says).
...quick update:
just reset tried to do a hard reset on the phone (hard to do since i can't even see anything on the screen) and turned it on.
when it came on, the LCD is working, but there is no backlight. there is a message saying something like "microp version mismatch 0" then "please upgrade latest microp firmware"
after that, it goes to the normal touchflo home screen, but there is no backlight.
i am going to try to load the latest (v3.4) version of dutty's rom to see if that works. if not, what should i do?
ok just got off the phone from someone at HTC USA support (866-449-8358).
he had no idea what the problem was. had me to a reset though the settings (clear device storage)
phone turned back on. still no backlight after completing all the steps.
then he transferred me to the "repairs" department. the guy there told me that he only deals with hardware repairs.
the repair dept told me that they didn't know what to do either, and told me to ask on www.htcwiki.com
apparently no one at HTC USA (or at least, no one i've talked to) knows about this problem.
ugh now what do i do?
What happens if you flash it with the latest original rom just to test???
owziee said:
What happens if you flash it with the latest original rom just to test???
Click to expand...
Click to collapse
haven't tried that because i don't have a copy of it...where can i download the latest official HTC rom?
at present, everything functions on the phone EXCEPT for the backlight & key LED's. the strange part is that the center (OK button) white LED does still work.
by the way, i got an email back from HTC tech support. here is what they said to do:
Thank you for your inquiry on your Touch Diamond.
I know how frustrating it can be to not have your device function the way it should. If you have any Third Paty Software on the device I would suggest removing that as a start. If that has no effect on the issue, we can hard reset the device. This will reinstall the operating system to the device and determine if it is software or hardware related. If this does not fix the issue, the device will need to be repaired.
Please follow the following steps to perform a factory default reset:
1. Press and hold both the Volume Down and OK keys (the bottom key on the left of the phone and the center, circular key on the face of the phone).
2. Insert the stylus tip into the reset hole at the entrance of the stylus holding slot (as if you were doing a regular soft reset). Once the screen goes blank release the stylus.
3. When a prompt on the screen appears asking if you wish to clear all data on the device, press the Volume Up key as indicated by the prompt.
4. Allow the device a couple of minutes to fully restart and let all device customizations finish before touching any button or tapping on the screen.
HTC Repair’s number is 1-888-617-1113. The hours of operation for HTC Repair is Monday through Friday 8 AM – 8 PM EST.
I hope we have answered your question in detail. Feel free to contact us again if you have any further questions.
HTC Technical Support
http://www.america.htc.com
http://www.htcwiki.com
Click to expand...
Click to collapse
no one has a solution to this problem? am i the only one who is having the microp firmware error and a non-functioning backlight?
tell you what. i'll offer $40 via paypal to whoever can give me (correct, working) info to fix the microp firmware error.
I had the same problem you had. It had been going on for a couple of months. Screen which stayed black after ending a call or after some time of inactivity it also stayed black after pressing the power button. When I soft resetted my diamond it vibrated, but the htc startup animation didn't show up, also after several soft resets.
I got my diamond only working by taking out the battery. Sometimes even when I put in the battery in after some seconds, it still remained black when I turned it on. Most of the times I had to take out the battery and leave it out for some minutes. After 5 or 10 minutes I put it in and it started the normal way. But after half a day or so I got the black screen again and had to remove the battery again.
I use original Dutch stock rom 1.93 with some tweaks. Nothing special or so....I managed to install a remote control utility so I could see the screen on my laptop. One day I got the exact same error you had. So I called HTC support in The Netherlands. They sent me an email with an UPS receipt so I could send it to EuroTwice, which takes care of the repairs for The Netherlands and Belgium. I could track the repair online and noticed that they couldn't find any error. I got my diamond back last week and when I turned it on, guess what....the screen remaind black. It did vibrate when booting, but the HTC startup logo didn't show up again. The repair ticket (the paper one I got with my diamond when I got it back) also mentioned that they couldn't find any error whatsoever and that they hadn't modified a thing on my device. Bad ****.
I then remembered that I had an extra insurance/warrenty I bought that together with my diamond, just in case. I went back to the store (something I should have done much earlier) and they tested it again, but because of the extra insurance/warrenty I got a brand new diamond. This one works perfectly. Tweaked it again and my screen doesn't turn black anymore. Haven't soft resetted my device in 4 days now.
So I should suggest to go back to the store and demand a new one.
I attaced the screenshot of the error I had...Btw...I bought my device on july 27 this year and got an new device last week. Normally you can get a new device here when the product doesn't work as it should within 3 days or something. It's worth a shot....
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wow long story. so i guess i'm #$^$ed at this point.
i can't believe no one knows how to fix this, when it's obvious some sort of software/firmware error - not hardware.
i've offered a $40 reward for anyone who can fix this problem, but no bites so far.
i bought my diamond online back in june or july...i doubt the store will cover it with warranty. maybe i need a new phone
Maybe you can send the screenshot I made to HTC and ask them how to fix this. Or at least refer them to this thread. You said you bought it online. From a webshop or 2nd hand on ebay or something ? If you bought it in a webshop it's worth contacting them.
Furthermore I don't know how the legal stuff works in your country, but in The Netherlands we have a kind of protection for customers when it comes to products and their economic life. This means that for some devices the manufacturer has to repair it for free. For instance a washing machine or television. You can expect that it lasts for a minimum of 4 years. If it breaks down after one year or so, you can take it back to the store and they have to repair it. The vendor has to prove that you are to blame for the malfunction of the product, but in 99% of the cases they simply can't. Good luck with this matter.
http://www.htc.com/sea/CS_Mail.aspx
I'll pass on that screenshot...but who knows if it will help. HTC hasn't been too helpful so far...
anyone have any more info on how to maybe fix this?
anyone? anyone?
i'm still stuck with a phone that has NO BACKLIGHT!
i also just realized that the Wi-Fi is no longer working.
grrrrr....
ok $50 to whoever can fix the microp problem on my phone!
Have you installed the original rom yet?? By a full reset the original rom is not comming back only your duttys. If you did not flash it yet with original you should do it. When the problems after this stil occur you can send it to a repair shop. Normaly this is then under waranty.
No point of discussing when original rom has not been tried.
You can download original rom from the HTC site.
Grtzzzz
Hey man be sure You´re not the only one with this prob...check this:
http://forum.xda-developers.com/showthread.php?t=423475
I got this error on saturday n till yesterday I was tryin to find out somethin to fix it....the conclusion is - yesterday I sent it for warranty repair
Even with no display and buttons I flashed stock 1.93xx ROM and also stock 1.93 SPL - nothing changed...problem remained. I was unable to do Hard-reset ´cause "reset button" didn´t work. And very good notice - a few days before this stuck I couldn´t turn on wi-fi. I didn´t realize that it has somethin with this problem till now - I see You got same symptoms
Really didn´t find the solution so only way was to send for reapir to authorized service. Off course like a warranty service n I hope that I didn´t lost warranty - couldn´t proof if flashin of stock SPL was really succesful - but PC didn´t show any errors after the whole procedure...
i recently updated my A890 From 5.0.2 to 5.1.1 BOJE
After updating , my phone started disconnecting from wifi and Freezes with an annoying noise for 10 seconds then reboots.
i absolutely love this device and do not want to change it. please help me if i could solve this issue by uploading a custom rom or updating to CP12 or 14 MM.
before updating my phone. it usually restarted after a few days when gets hot or i accidentally over swipe the screen.
please help me as this phone has started making noisy restarts every now and then.
Quick Note
i ran this device in safe mode and used for couple of hours on youtube over wifi.
i had no issues at all. so basically it's just a firmware issue. i guess.
help needed anyways
Hi, use this thread to update to 6.0.1 and this should fix your problems.
http://forum.xda-developers.com/showthread.php?t=3260744
I'm using this device in safe mode now. While replying to this thread . I have updated to 6.0.1 but the problem still remains the same.
Any dev could help ?
I had restart issues in 5.0.2 as well but they were minor
Now it hangs every single minute and disconnects from WiFi constantly .
Please help me
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SameIssue
I have same problem. I am also on 6.0.1
Everything was perfect on 5.0.2.
I updated it directly from 5.0.2 to 6.0.1 and now having all these issues.
But it seems like there is no one to help..
Go Back to 5.0.2
Zack Brown said:
Go Back to 5.0.2
Click to expand...
Click to collapse
We Can't Downgrade because of "LockedBootloader".
Can you tell anyway to downgrade ?
Irfan122 said:
We Can't Downgrade because of "LockedBootloader".
Can you tell anyway to downgrade ?
Click to expand...
Click to collapse
You action note
"Hi Guys,
I've read this post a while ago, and I tried everything you said, but non of them worked. I have Samsung Galaxy S6, Gold, 128GB. Not edge. So, I read a lot of articles on the net and youtube. But my cell phone kept restarting from time to time and no warnings, sometimes it's just turn itself off without any warning. Most of the time I keep it on my desk where I work and suddenly it's making the song of rebooting or sometimes I find it just turned off, it could be deep sleep I never knew which of which. I tried every single solution to solve this, made back up, Restore factory defaults and it kept doing it.Probably you would say, uninstall apps that are causing the problems then I say, I have non. I only use What'sUp, imo, Tango. I don't have any other apps. It's just brand new bought from Verizon and it has of course Verizon apps and google, Samsung apps. I tried everything in the youtube, google but for vain. One day I was tampering with the settings and I found one of the settings with a weird message. I changed it then it is working 100% like a machine guys. Here is the settings and the warning message:
Go to Settings => Display and wallpaper => Screen mode => the default selection would be: Adaptive display.
When I reached this one, I read the following warning message:
"Optimize the color range, saturation, and sharpness of your display automatically. This mode may not be compatible with third-party apps."
This message draw my attention and I told myself, let's try this.
You can choose any other of the settings and non of them will show a warning message, so, I selected "AMOLED photo", I liked its colors more than cinama or basic, and voila...
I changed this settings since August 17, 2015 and I'm writing this on August 27, and never had even one restart or self turn off. it's now solid like a rock and working like a machine, very stable.. never better.
Please guys try this solution and spread the word if you find it useful.
Thanks a lot"
I'm having a somewhat similar issue. My S6 Galaxy Active is just randomly shutting down. Say I call somebody and they don't answer; I set my phone down after hitting the power button to lock the screen. Twenty minutes later I go to check it, and it's just off. I have to turn it back on and now don't know if I received a call or not (unless a voicemail was left) and it's very annoying.
This started out rare and has now become more frequent. At first it wasn't too often and generally only happened when the phone was "resting" on a desk or my bed with the screen off. In my last call with my girlfriend it shut down THREE TIMES during our conversation.
Now, during the conversation the phone was against my head so the screen was still off. I haven't ever noticed it happening with the screen on. This has started to happen within minutes of a prior shutdown, like 40 times a day, and it's insane. While I'm not 100% sure I'm about 90% that it only happens while the screen is off. It's not restarting, it shuts down completely and remains that way until I power it on again. It's not buttons being pushed accidentally as it will be set down entirely by itself and still shut down.
Another, possibly related, problem is that sometimes the screen is blank. I'll turn the phone back on and will hear the startup sounds, but there is just no picture. The screen is dead. I will have to force-shutdown the phone (volume down + power) to fix this. Sometimes it restarts with no screen again and I have to do this several times, but it always is fixed eventually. This happens much less frequently than the shutdown problem but is still an annoyance. I've also noticed some... flickering, while the phone is in use. This is even more rare but has also started to happen a bit more. I'm not quite sure how to explain it... a portion of the screen may compress, or "wrap" around. For instance, the bottom portion of the screen (let's say the bottom 1/8th of it, if you divided it with horizontal slices) will "wrap" and be shown at the top, distorted with random discolorations (generally purples, greens) along with sometimes being twisted at an angle. This usually happens for a few seconds and goes away.
My main concern is that I've taken great care of this phone. It has never been dropped outside of slight falls from pocket/hand level onto carpet. It's never been submerged or even gotten wet at all. On top of all that, it's an ACTIVE! It shouldn't really matter if it DID get wet; regardless, although it's an Active it's been cared for as if it weren't. This simply cannot be a result of physical neglect unless somebody is sneaking into my house at night to chuck my phone at a wall. The phone is... I'd say a year and a half old? I bought it when the S6 was still the newest Galaxy, I believe AT&T had somewhat recently obtained the rights to sell it. I'm sure I could find the exact date of purchase if it mattered.
I didn't want to make an entirely new thread for this, but I'm sorry if I've hijacked this one. If I should make my own thread instead I will, I just figured keeping the main boards clear of clutter was a better choice.
Thank you to anybody that can help. I'm guessing my only options are "replace it" or "take it in" but I'm hoping there's a solution. I know I can wipe the cache, factory reset, etc. I will add that I am very, very full in terms of memory; I might have around 500gb free. I'm not even sure what's really taking up all the space as all my music is in the Cloud, I'd have to check, I guess Apps? The Active not having an SD slot really sucks. I don't think low free space could result in shutdowns, I work in the IT industry and can't think of a reason why it would... unless something absurd is happening, like the phone is running out of RAM, trying to use SWAP, there's not enough space (although it would be pre-allocated and this wouldn't happen, no?) and so it shuts down? I don't know.
I'm thinking it might be as simple as a loose battery connection, as so far my tests seem to show that this DOES NOT HAPPEN while the phone is plugged in, so it seems like some sort of quick power failure? Unfortunately I am unable to check the internals myself as I do not want to void any potential warranty; I think I may have purchased the replacement plan and will be checking tomorrow. If I'm going to void my warranty it's going to be with a root, not exploratory surgery (at least not until I'm 100% sure what to look for). Anyways, thanks for any help.
In the last few months I started to learn how to custom ROM androids and successfully flashed and have been experimenting since with the Galaxy Note 2 and Note 5. However, recently I tried with a Galaxy Note 8 (US version) that wasn't updated since January of this year, so I was still able to use SamFail (the phone itself was stuck in a boot loop). Eventually I found a combination that worked through the boot loop but now set up is stuck on FRP when it originally was not but it doesn't look like FRP lock is on. This is the loading screen that shows up at this point prior to going to phone set up. Does anyone have an idea as to some of the information displayed now on loading that I missed and or suggestions to get past the random FRP during set up? It at least is not stuck on the boot loop but its not responding to profile information. Is it possible that the SamFail uploaded its own profile (this was directly from XD RootSnap Dragon: https://forum.xda-developers.com/galaxy-note-8/development/root-samfail-galaxy-note8-t3685340) ? Thanks again everyone for all of your hard work and really appreciate the community around here! Image below is the info display during boot:
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I see this your first post around here, you may try to flash whatever firmware your device was running before the problem arose, that should fix the issue, as for FRP, that is another matter, no help will be provided here as to, when the device is lawfully yours, you should have the info to pass it, if for some reason you forgot it or else, you can always take it to your carrier or samsung service to solve the issue, that is, providing proof of purchase or a valid contract and ID
Yes this is my first post although I have been reading through posts the last few months which taught me how to flash / rom in the first place for my Galaxy Note 2 & 5 (I avoided phone technology for awhile). I do want to mention, I legally own the phone and I'm NOT asking for an FRP unlock. What I'm saying is that I was able to flash and rom using the Samfail tutorial above after the first several attempts from original firmware had caused it to go into a boot loop. When eventually it did get itself out of a boot loop, the set up screen created a new "profile" where the original information is no longer able to log back into the phone at all. Thus, I was wondering, is it possible for the ROM during my attempts at flashing the firmware, possibly cause damage to wherever the profiles might be stored thus making it unable to use it? Or if the ROM could have come with a profile that wrote over the original, thus making it impossible to use? Since I "ruined" the warranty, can I not take it back to TMobile (even though I am now on Sprint) with the original receipt and they be able to unlock it even though its not allowing me to or is the part KNOX (I'm still trying to figure out what signs it shows if you activate KNOX)? Or as a final option, which I've avoided doing as I don't want to completely brick my phone by accident , could I flash the phone once again with original firmware to see if that resets it finally (I don't have anything saved on their that I need as its backed up already but really hate to kill a this phone by accident). I appreciate any info you might suggest and completely and fully understand the "stealing" phone frp lock out and again, I am not looking for a workaround and I have full legal evidence to prove ownership just that I didn't know if an previous cell provider of mine would even accept or touch a partially flashed / rommed device since it break warranty. I apologize I'm new to this but its not something I can get another any time in the near future so I'm just playing cautious at this point. Any advice would be incredibly appreciated (didn't nearly have any of this issues with the note 2 and 5 - also I am able to use ADB and Odin in general). Thanks again!
winol said:
I see this your first post around here, you may try to flash whatever firmware your device was running before the problem arose, that should fix the issue, as for FRP, that is another matter, no help will be provided here as to, when the device is lawfully yours, you should have the info to pass it, if for some reason you forgot it or else, you can always take it to your carrier or samsung service to solve the issue, that is, providing proof of purchase or a valid contract and ID
Click to expand...
Click to collapse
Samfail root method does not trip knox, which is the telltale of rooting, which in turn is the reason for voiding warranties in some, not all markets/carriers/countries, therefore, you should be able to get the warranty honored, I understand that maybe you want to fix the problem yourself, that is fine, but sometimes it is somewhat overcomplicated, I have seen here in XDA people that that solved utterly frustrating problems like yours, accomplished success just by repeating the flashing many many times (provided that the files used, odin version are the right ones and the entire process is made very carefully), I would take it to a service center
Hello,
I was asked by my boss to retrieve the data from a not working Huawei P9 if possible.
Following scenario:
A coworker attached his phone via USB to his laptop. The phone restarted two times but he didnt think its a problem.
Next day he thinks its a good idea to restart his phone because it seemed a bit laggy but after turning it of (restarting) the phone doesnt
turn on anymore. No lights, no nothing. If you plug it into the pc you can still hear the "new device attached" sound and can also hear this sound
when pressing the power button and volume down button for about 10 seconds. There is also no charging light when connecting it to the pc.
I repaired some phones before but most of the times it was just hardware stuff which wasnt a problem. I talked to a repair shop that told me
the battery is probably ok and the memory/data has to be read out of the phone and that would cost at least 200€.
Is there anything else I can do?
The phone is a stock Huawei P9. Nothing changed or flashed ever. The data would be crucial for me and my work colleagues.
Thank you!
Here is a screenshot of what my device manager on windows looks like. I installed a driver for the phone I downloaded online with driver signature turned off.. Thats everything I got so far.
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Keratonko said:
Hello,
I was asked by my boss to retrieve the data from a not working Huawei P9 if possible.
Following scenario:
A coworker attached his phone via USB to his laptop. The phone restarted two times but he didnt think its a problem.
Next day he thinks its a good idea to restart his phone because it seemed a bit laggy but after turning it of (restarting) the phone doesnt
turn on anymore. No lights, no nothing. If you plug it into the pc you can still hear the "new device attached" sound and can also hear this sound
when pressing the power button and volume down button for about 10 seconds. There is also no charging light when connecting it to the pc.
I repaired some phones before but most of the times it was just hardware stuff which wasnt a problem. I talked to a repair shop that told me
the battery is probably ok and the memory/data has to be read out of the phone and that would cost at least 200€.
Is there anything else I can do?
The phone is a stock Huawei P9. Nothing changed or flashed ever. The data would be crucial for me and my work colleagues.
Thank you!
Here is a screenshot of what my device manager on windows looks like. I installed a driver for the phone I downloaded online with driver signature turned off.. Thats everything I got so far.
Click to expand...
Click to collapse
You could check with DC Phoenix, Ministry of Solutions and Chimera - describe them a problem and ask if they can help to retrieve data.
It's probably a hardware issue, and you will not be asking to unbrick (if really a hardware problem, even if you succeed to get it booting again, it could happen again) but just to retrieve data.
With DC and Chimera, you will have to work on your own, just to play for their tools (but it will be cheaper then Huawei service shop).
Ministry of solutions might be even cheaper but they will probably want to work with remote access to your PC - maybe asking you first to open back cover and to short-wire for Test points pins.
Might be best bet for you, but you must consider the security concerns for such a remote access work (at the end of the day, if you bring phone to the service shop, you can also only trust them regarding the data they find on the phone)
https://www.dc-unlocker.com/DC-Phoenix-flash-repair-tutorial
https://ministryofsolutions.com/paid-services/amp
https://chimeratool.com/
zgfg said:
You could check with DC Phoenix, Ministry of Solutions and Chimera - describe them a problem and ask if they can help to retrieve data.
It's probably a hardware issue, and you will not be asking to unbrick (if really a hardware problem, even if you succeed to get it booting again, it could happen again) but just to retrieve data.
With DC and Chimera, you will have to work on your own, just to play for their tools (but it will be cheaper then Huawei service shop).
Ministry of solutions might be even cheaper but they will probably want to work with remote access to your PC - maybe asking you first to open back cover and to short-wire for Test points pins.
Might be best bet for you, but you must consider the security concerns for such a remote access work (at the end of the day, if you bring phone to the service shop, you can also only trust them regarding the data they find on the phone)
Click to expand...
Click to collapse
Thanks for the answer! I will check out the websites you linked and go from there.
Thanks for helping out!
Hi!
As in the title, something wrong with my P9 Lite happened. Namely, the day before yesterday he decided to turn off by himself with a 50% battery there, but turned on normally after 2minutes. At night from Wednesday to Thursday it discharged and in the morning after charging I couldn`t start it.
The phone either booted and stopped several times on the Huawei logo and the note "Powered by Android". I can enter by using a key combination the eRecovery mode. Ultimately, it started up one time, and it worked until the evening and until it was discharged again. After that it has been charged to 60%, one time he turned on but after an hour of further charging he fell on the amen. I've been trying to fight him since the morning that maybe he'll turn on like yesterday, but no. I had this situation for the first time in August 2018, then in February and July 2019 with that it was probably a decent brick then, because this black screen was constantly displayed with an exclamation mark and some error. A visit in smartphone service has always helped, but I can't spend 80 PLN again to fix that issue. After the repair in July, I specially wrote the system version so that I would have knowledge for the future in the event of a repeat. The phone had the firmware as below:
{
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Today I downloaded the system from this link: huawei-firmware.com/rom/huawei-p9-lite/vns-l21/9618
However, at 5% installation the error crashes and I can only restart the phone. I tried using two different sd cards, so the option of the card being faulty is 99% out of the question. I hope that some good soul will help me, because I believe that I can solve this problem independently at home and not necessarily after paying with a GSM spec. : P
I forgot to add that the phone has not been updated since it was repaired or anything. I didn't do any treatments myself with loading custom systems. He just turned himself off, without any previous signs of malfunction and end. I was surprised that the phone doesn`t want to accept the software that was uploaded by a service technician ... but maybe I am doing something wrong.
At the end fastboot situation:
PHONE: unlocked
FRP: locked
Nicramcio said:
Hi!
As in the title, something wrong with my P9 Lite happened. Namely, the day before yesterday he decided to turn off by himself with a 50% battery there, but turned on normally after 2minutes. At night from Wednesday to Thursday it discharged and in the morning after charging I couldn`t start it.
The phone either booted and stopped several times on the Huawei logo and the note "Powered by Android". I can enter by using a key combination the eRecovery mode. Ultimately, it started up one time, and it worked until the evening and until it was discharged again. After that it has been charged to 60%, one time he turned on but after an hour of further charging he fell on the amen. I've been trying to fight him since the morning that maybe he'll turn on like yesterday, but no. I had this situation for the first time in August 2018, then in February and July 2019 with that it was probably a decent brick then, because this black screen was constantly displayed with an exclamation mark and some error. A visit in smartphone service has always helped, but I can't spend 80 PLN again to fix that issue. After the repair in July, I specially wrote the system version so that I would have knowledge for the future in the event of a repeat. The phone had the firmware as below:
Today I downloaded the system from this link: huawei-firmware.com/rom/huawei-p9-lite/vns-l21/9618
However, at 5% installation the error crashes and I can only restart the phone. I tried using two different sd cards, so the option of the card being faulty is 99% out of the question. I hope that some good soul will help me, because I believe that I can solve this problem independently at home and not necessarily after paying with a GSM spec. : P
I forgot to add that the phone has not been updated since it was repaired or anything. I didn't do any treatments myself with loading custom systems. He just turned himself off, without any previous signs of malfunction and end. I was surprised that the phone doesn`t want to accept the software that was uploaded by a service technician ... but maybe I am doing something wrong.
At the end fastboot situation:
PHONE: unlocked
FRP: locked
Click to expand...
Click to collapse
Suggesting you to ask moderators to move to P9 LITE forum (this is for P9, where P9 and P9 Lite are two different phones: hardware, firmware, users, etc)
zgfg said:
Suggesting you to ask moderators to move to P9 LITE forum (this is for P9, where P9 and P9 Lite are two different phones: hardware, firmware, users, etc)
Click to expand...
Click to collapse
Omg, I don`t realized that...thank you! :good: